Salesmanship

I’m either a cold-traffic wizard, or a warm-traffic chucklehead

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It was the best of responses, it was the worst of responses. I’ll share the numbers with you below. But if numbers aren’t your thing, then I just want you to spot the puzzling contrast between these two sales events:

Earlier this week, I made 21 sales of my Copy Zone offer during 24 hours, to a coldish audience of about 460 people.

That’s roughly a 4.6% conversion rate, at $100 per sale.

So you can either argue that I’m a wizard at cold sales, since the standard conversion rate on cold traffic is 2%, or you can argue that this was not entirely cold traffic, since these folks came from my ad in Daniel Throssell’s newsletter, which ran with Daniel’s endorsement.

Still, most people who bought from me had never even heard of me minutes before they decided to send me money, and had never before heard of Copy Zone. And yet, 4.6% take rate among these people, at $100.

On the other hand, take a less inspiring example:

At the end of Influential Emails, a training I put on in late 2021, I made a 24-hour-only offer for people to pre-order Copy Zone for $50.

Result:

I had one taker out of around 50 people.

These were highly engaged, current customers who had paid $237 for this Influential Emails training. They had spent hours on the training with me, listening to me talk, and interacting with me. Most of them had also bought other other products from me.

So… that’s a 2% conversion rate, at $50, to a warm or even hot audience.

You can say this is an apples to pineapples comparison. Different sizes of audience… pre-selling versus actually selling… and maybe other intangible, untouchable, and impalpable factors.

But I believe I know exactly what the difference comes down to. And unlike in many situations, I don’t believe it’s a matter of offer, of list, of price point, of selling environment, of prestige.

Instead, it’s a rare instance where it’s really about sales copy, about copywriting technique.

I spent a couple weeks in February going for my morning walk while listening, for the third time, to a course by the “21.7 Billion Dollar Man,” Jay Abraham.

This course sums up Jay’s entire marketing and business approach, from getting more customers and clients, to getting more out of your current customers and clients, to enjoying the process more.

Jay talks about salesmanship throughout, and towards the end, he also talks about copywriting.

There’s one commandment Jay keeps repeating over and over. He then illustrates it with a fanciful example of trying to sell a $100,000 Ferrari with a custom paint job.

Jay’s commandment is not new, and it’s really not a secret. But it was ringing in my ears while I was writing the copy to sell Copy Zone a few days ago.

And it made all the difference, at least if you ask me, between a 4.6% conversion rate to coldish traffic and a 2% conversion rate to warm or even hot traffic. The commandment is simply this:

“Layers upon layers of comparable value, of contrast, of measurable ways you could see the benefit, the intrinsic value, and the worth it had to you.”

Jay uses his characteristic “tripled-up” way of making his point above. For me, the first six words are what really matter and what kept ringing in my head:

“Layers upon layers of comparable value.”

Like I say, that’s not new. It’s not a secret. And everybody should really know it, at least if they pretend to call themselves a marketer or a copywriter.

And yet, you have the fact I didn’t “know” it, not so long ago. Even after I had made millions in sales for my clients, even after I had spent tens of thousands on copywriting trainings and courses, and even after I was billed by others, who should have known better, as an A-list copywriter.

It comes down to the difference between having heard something and really knowing it. You can hear a thing once, twice, 10 times. But it doesn’t mean you really know it.

So now I have a recommendation for you. My Most Valuable Email training.

This training is valuable because of what it can do for you — endorsements and authority and even sales. In fact, by applying the Most Valuable Email trick just once at the end of January, I got a completely unnecessary and unexpected windfall of about $2,900 in sales, with zero work. But that’s a story for another time.

For now, I just want to say that the Most Valuable Email is most valuable because of what it does to you. And that’s to inch you closer to mastery, to really knowing, with each email you write using the Most Valuable email trick.

In case you’re interested:

https://bejakovic.com/mve

Spewing inappropriate things at Kim Krause Schwalm

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A while back, I asked my readers which of my emails first came to mind. One reader (not sure he wants me to share his name) had this to say:

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The first one that jumped out of my memory was “How Copywriters can avoid ham-handed segues that get them eaten alive.”

The first time I read this email, I printed it out.

And to this day, I read it frequently.

Sometimes even multiple times.

It pretty much shaped the way I write now.

The other day I was reading an email from Kim Krause Schwalm that started with a fascinating story.

It sucked me in and kept me scrolling down, begging for more.

And as you might expect now, she jumped into a straight pitch with no transition whatsoever.

Man, I was spewing…

“No, Kim. No, not you. Why?”

I found myself saying some inappropriate things to a person whom I highly respect.

And gues what? I went to reread your email and laugh like a maniac.

The way I see it… It’s like conducting an instant hypnotic induction, then smacking the sh!t out of the person and forcing him to snap out of it.

===

That “ham-handed segues” email is archived on my website. You can find it and read it if you like.

It talks about how copywriters often perform a clumsy bait-and-switch from their fascinating story to their self-interested sales pitch.

Even the best fall into this trap sometimes.

In my ham-handed email, I told a story of an unnamed A-list copywriter who did this bait-and-switch on me, and had me yelling at my laptop. And my reader above had the same frustrating experience with Kim Krause Schwalm.

So how to avoid ham-handed segues?

Get ready. Because the sales pitch is coming. Let me build it up for you. Here it is:

You can find out about that in my Most Valuable Email training.

Because the “ham-handed segues” email uses my Most Valuable Email trick. (And I’m not using that trick in today’s email, in case you’re wondering.)

If you want an explanation of how and where the “ham-handed segues” email uses the Most Valuable Email trick, you can find that in the Most Valuable Email Swipes. That’s a collection of 50 of my best MVEs, which I give you along with the core training of the course.

Look up #10 in that swipe file, and you get an explanation of the trick in action.

Plus as an added benefit, you will learn how to avoid ham-handed segues that get you eaten alive, or worse, spewed upon.

To get Most Valuable Email now:

https://bejakovic.com/mve

4 stories

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Story 1. John Carlton was interviewing a copywriting client. After hours of ho-hum information, the client casually mentioned how the TorsionFlex Super Saiyan MiracleT golf swing he was teaching was something he learned from a golfer who had lost a leg, possibly in a whaling accident.

​​”Huh?” said Carlton as he leaned in. This turned into John Carlton’s most famous headline:

“Amazing Secret Discovered By One-Legged Golfer Adds 50 Yards To Your Drives, Eliminates Hooks And Slices… And Can Slash Up To 10 Strokes From Your Game Almost Overnight”

Story 2. Dan Ferrari struggled as a copywriter for the first year of his career, only getting work from freelance sites.

​​Things only changed when saw an job listing from the Motley Fool, which I believe he applied to just because it was down the street from where he was living at the time.

These days, he’s known as the number 1, most successful, how-does-he-do-it direct response copywriter out there. ​​

Story 3. Dan Kennedy once had a car repossessed during a seminar he was giving.

​​The seminar was in an office park building with big windows. All the attendees could see Dan go out to the parking lot, knock on the window of his own car, and hand the repo man a $20 tip, as though he was taking the car to get detailed.

4. My mom threw a slipper at me once out of frustration and fear. I was going through a teenage melancholy phase, looking wilted and sad for days, possibly ready for self-harm.

​​My mom kept asking me what’s wrong but I just sighed and turned away. Eventually the slipper came at my head. I managed to dodge it, but it did wake me up.

My point?

I heard recently that door-to-door encyclopedia salesmen were taught to first tell four stories before they go for a trial close.

Now, I’m selling an encyclopedia or an A-Z guide to copywriting. Rather, I’m selling a collection of wisdom that’s been handed from people who made it to the very top of the copywriting mountain.

I’m talking about my 10 Commandments of A-List Copywriters.

The three A-list copywriters above, plus me, all feature in the book. No, none of the stories above are in the book. But many others are. In case you would like to read those stories, and maybe obtain some wisdom in the process:

https://bejakovic.com/10commandments

Be grateful you read my newsletter

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This past weekend I finished removing the free bonuses from my Copy Riddles program. I sent out an email to previous buyers to tell them 1) they will continue to get access to bonuses and 2) when I flesh out those bonuses into paid courses, they will be automatically upgraded to those new courses.

To which I got a response from a Copy Riddles member:

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Thanks for the update, John. You’ve been treating us OG buyers very well and fairly, and I think you deserve a bit of appreciation!

===

I really do. I really do deserve a bit of appreciation.

I’m telling you I deserve appreciation for two reasons. One is that it’s self-serving — I’m a good guy, and others say so about me. I treat my customers well and fairly, and you should keep that in mind the next time I make an offer.

There’s a second reason also:

If you run any kind of business, chances are you’re doing good stuff that you’re not getting credit for.

That means you’re shirking your duties really. As “guru to the gurus” Rich Schefren likes to say, marketing is teaching prospects to value your offer.

The thing is, valuing stuff at what it’s worth is not something we humans are good at. If you want proof of that, go on Amazon, and look at the thousands of gratitude journals for sale, and the hundreds of inspirational guides telling you how important gratitude is, and how you should practice it regularly.

None of that would be necessary if appreciation came easy to humans.

Oh well. that just means you have to do the work for your prospect, and teach him to appreciate what you do.

So be grateful you read my newsletter. Because I always make a point to share something valuable and interesting, usually something you can take and apply right away, if you only think for a second or two.

Now on to my interesting and valuable offer. It’s my 10 Commandments of A-List Copywriters book.

The fact is, I could take the content of this book, change absolutely nothing except the format, and sell it as a $100 course instead of $5 Kindle book.

Or I could take that same content, deliver it over in a series of 5 Zoom calls, and charge $500 for it.

And people would pay, and they would get great value from it.

And yet, you can get all this value for just $5.

Perhaps you can guess my reasons why. And if not, that’s a topic for another interesting and valuable email.

Meanwhile, if you still haven’t read my 10 Commandments book, you’re shirking your duties as a marketer. Here’s where you can fix that:

https://bejakovic.com/10commandments

A new way to acquire copywriting skills while reducing emissions by over 80%

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Today I have a new pasta recipe for you:

Boil the water, throw in the pasta, cook as usual for two minutes. Then turn off the stove. Put a lid on your pasta and keep it in the hot-but-no-longer boiling water until the usual cooking time.

It’s called passive cooking and apparently it works just as well as your usual “stove’s on” way of cooking pasta, while reducing emissions by 80%.

Whatever. I’m just sharing this recipe with you because 1) it’s trending on the Internet, and I’m a trendy guy and 2) because I went to the page that explained this pasta cooking recipe and saw something interesting.

The passive cooking page is on the Barilla site. Barilla is a brand of pasta. And yet, on that page of the Barilla site, it says the following:

DOES IT WORK ONLY WITH PASTA BARILLA?

Of course not! We chose to study the process, adapt it to our classic product range and provide all the information to adopt this method. But helping the planet goes beyond our brand. So, with a few tweaks, you can try Passive Cooking even if you choose products from other brands.

This is interesting — and smart. It goes back to something I heard once from A-list copywriter Parris Lampropoulos.

Parris said how many sales letters go from problem => my offer and why it’s just what you need!

“How convenient,” says the reader after reading this. “All this time, while you were pretending to be talking about me and my problem, you were just leading me by the nose until you could start hawking your stupid brand of tortiglioni.”

A much better way to do it, says Parris, is to go from problem => broad category of solution => why your specific solution is a great or really the best choice within that category.

“It works with any brand of pasta! Of course, you might have to tweak a few things, do a bit of light multivariate calculus, and risk a beating from your hungry spouse — but really, any brand will work! Or of course you can just go with Barilla because we’ve done all the work for you.”

Which brings me to my Copy Riddles program:

IS COPY RIDDLES THE ONLY WAY TO TRANSFORM YOUR COPYWRITING SKILLS?

Of course not! I chose to study actual, million-dollar copy of A-list copywriters, present it to you in fun bite-sized pieces, and provide you all the information so you can practice each A-list copywriting technique yourself.

But effective copywriting goes beyond Copy Riddles. So, with a few tweaks, along with a few thousand hours of effort and a few tens of thousands of dollars of investment in books, courses, and coaching, you can try to acquire the same copywriting skills in different ways also.

Or you can just get Copy Riddles.

In case the pot’s boiling, here’s where to go:

https://bejakovic.com/cr

I will attempt to make you salivate with this email

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Some time ago, I sent an email with the nonsense subject line:

“The real secret to how I survive the biggest mistake you are making the fastest way”

That was in response to a message I got from a mysterious reader. He sent me an email with no body, with just a file attached. The file had seven “tested and proven” subject line templates, which I mashed together to produce that monster above.

A bit of fun to prove a point. I thought that would be the end of it.

Except, a few days ago, my mysterious “won’t even say hello” correspondent popped up again. Another empty-bodied email. Another file attached.

This file promised to teach me “How to Make Your Reader Salivate Over Your Offer.”

The file described a sales technique. I won’t repeat it here. While it’s solid sales advice, it really won’t make anyone anywhere salivate.

I mean, really.

​​Have you ever found yourself literally salivating at a bit of sales copy? Staring at the screen, your lips parted, your tongue lolling around your mouth, having to swallow hard every few seconds?

Of course not. That kind of physical reaction is impossible to produce with words alone. Right?

Right. Or maybe not right. ​Because here’s a passage that this “make your reader salivate” stuff brought to my mind:

​For instance, just think of the word lemon, or get a quick image of a lemon and notice your response.

​​Now see a richly yellow 3-D image of the same lemon, and imagine slicing it in half with a sharp knife. Listen to the sound the knife makes as it slices through, and watch some of the juice squirt out, and small the lemon scent released.

​​Now reach out to pick up one of the lemon halves and bring it slowly to your mouth to taste it. Listen to the sound that your teeth make as hey bite into the juicy pulp, and feel the sour juice run into your mouth. Again, notice your response. Are you salivating a bit more than you did when you just had a word or a brief image of a lemon?

This passage comes from a self-help book. It’s in a chapter on getting motivated. It describes a technique that’s supposed to make you want an outcome more. Because as Seth Godin wrote a while ago:

Humans are unique in their ability to willingly change. We can change our attitude, our appearance and our skillset.

But only when we want to.

The hard part, then, isn’t the changing it.

It’s the wanting it.

I don’t know if the lemon technique above works in making you want to change. At least for the long term. But it doesn’t matter much.

My point is not how to achieve real change in yourself… but how to achieve the feeling of possible change in other people.

Because if you are in the business of direct response marketing… then much of your work consists of spiking up people’s feelings just long enough that they step out of the warm bathtub of their usual inactivity.

And that’s why popular self-help books might have a lot to offer you.

Which brings me to an offer that will almost certainly not make you salivate. In fact, this offer will probably not interest you or tempt you in the least.

Because my offer to you is the book from which I took that lemon passage above.

​​I already promoted that book extensively in this newsletter. It’s called NLP, and it was written by Steve Andreas and Charles Faulkner.

I promoted this book previously as a self-help book.

The value of this book as such is dubious, as is the value of all self-help books.

But the value of this book as a guide on how to stimulate the feeling of change and progress… of motivation and inspiration… in yourself and other people — that value is certain.

And for any marketer or copywriter who is willing and able to read the book as such, the book will be delicious. Maybe even mouthwatering. Figuratively speaking of course. In case you want it:

https://bejakovic.com/nlp

Chicken soup for the marketer’s, copywriter’s, and salesman’s soul

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“In this traffic, all these vehicles stopped and idling in my way, it’s not impossible that some of these people in SUV’s have been in horrible auto accidents in the past, and now find driving so terrifying that their therapist has all but ordered them to get a huge, heavy SUV so they can feel safe enough to drive. Or that the Hummer that just cut me off is maybe being driven by a father whose little child is hurt or sick in the seat next to him, and he’s trying to get this kid to the hospital, and he’s in a bigger, more legitimate hurry than I am: it is actually I who am in HIS way.”

The above quote is from David Foster Wallace, from his famous “This is Water” commencement speech at Kenyon College.

At some point in your life, you’ve probably either heard this exact quote on something very much like it. It’s basically cognitive behavioral therapy:

1. You only ever have a few pixels of evidence about what’s “really” going on.

2. Those pixels can fit into multiple consistent pictures.

3. Some of those pictures are more pleasant and useful for you to look at than others.

4. So you might as well focus on the useful and the pleasant pictures.

Pretty good advice, right?

Except, I happen to be professionally warped through my work as a direct response copywriter.

And so, while most people might see a healthy life lesson above, I see a sales technique.

A couple days ago, I talked about Sam Taggart, the door-to-door salesman profiled in a New Yorker article.

I showed you one way that Taggart deals with objections. But here’s another way, from the article:

Usually, once the customer realizes she’s being pitched, she’ll say anything to make the salesman go. When I canvassed with Taggart, I often felt anxious: They really want us to leave! But he interpreted every objection as an appeal for further information. He heard “I can’t afford it” as “Show me how I can afford it,” and “I already have a gun and a mean dog” as “What else do I need to fully protect my family?”

Taggart always takes objections as a request for more info, and questions as a sign of interest.

And why not?

Like DFW says above, it’s not impossible. In fact, in at least some situations, it’s exactly what’s happening.

When a potential customer or client asks you an accusatory question, or when they raise an insurmountable objection, those are just air bubbles on the surface of the ocean. You don’t really know what’s going on underneath the surface to produce those bubbles. So you might as well imagine a colorful and fun underwater party, populated by singing crabs and smiling tropical fish who really want you to succeed. “Darling it’s better down where it’s wetter, take it from meeeee…”

Anyways, the New Yorker profile of Sam Taggart doesn’t paint a very flattering picture of the guy. But that’s mainly New Yorker propaganda. And in any case, there’s a lot of value in that article, if you only, as they say, read between the lines.

I might write about some of that valuable stuff in the future. If you want to catch that when it comes out, sign up to my daily email newsletter.

I spent 120+ hours to uncover this marketing secret for you

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Do you remember the TV show Lost?

It was a big cultural phenomenon some 15-20 years ago. A planeful of people crash on a mysterious island. They have to fend for themselves while uncovering the island’s many bizarre secrets.

I watched Lost a few years after it came out. I did it because my girlfriend at the time insisted. She insisted because everybody else insisted.

So we got into bed one night and we watched the pilot episode.

Beautiful setting. Good-looking actors. Some ridiculous cliffhangers.

“Do we really need to keep watching this?” I asked my girlfriend.

“Yes! Everybody says it’s sooo good.”

So we watched another episode. More of the same.

And a third episode. ​

​​Beautiful setting. Good-looking actors. Some ridiculous cliffhangers.

But bit by bit, I was getting sucked in.

​​I was starting to like or dislike the various characters. I formed theories about the island’s bizarre secrets and the show’s unresolved cliffhangers. I looked forward to settling into bed each night for yet another episode.

And that’s how I ended up wasting about a hundred hours of my life, watching the remaining 120+ episodes of Lost. Even though my initial experience summed up what each of those episodes were all about:

Beautiful setting. Good-looking actors. Some ridiculous cliffhangers.

I recently talked about Derren Brown’s book Tricks of the Mind. Here’s one curious thing from that book that got to me:

“It is generally the most disinterested spectator who is the hardest to fool. Those who watch less end up seeing more.”

Brown was talking about doing magic. Apparently, a drunk at the bar who is not paying attention to the magician on stage will spot the sleight much more easily than an attentive audience member who is focused on the magician and who is determined to catch the trick.

That’s because, as Brown says, magic is about “entering into a relationship with a person whereby you can lead him, economically and deftly, to experience an event as magical.”

As in magic, so in marketing.

Except you might already be a little sick of being told that marketing is all about the relationship.

And the fact is, what I’m telling you about is both more and less than a relationship. You can see some of the stuff I mean in my Lost history above. Social proof and pressure… a sufficiently tight curiosity gap… an attractive or inviting selling context.

Or, in a few simple but powerful words:

“One prime objective of all advertising is to heighten expectations.”

And with that, I’d like to promote a book to you. And it’s NOT Derren Brown’s Tricks of the Mind.

Instead, it’s one of the top five marketing books I would recommend to anyone…

It’s part of A-list copywriter Parris Lampropoulos’s mandatory reading for copywriters who want to make it into the top 10% in just a year…

And it’s where I got the quote above about that prime objective. I spotted that quote on, I believe, my third re-reading of this book.

Of course, there’s a lot more in this book besides this one quote.

Like horses. And beer. And ketchup. If you’d like to read more:

https://bejakovic.com/lost

The most powerful appeal for making the sale, according to the great Robert Collier

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I did my best to be snarky last night. I announced that Copy Riddles is now open again, and I invited criticism and trollish responses to the many promotional emails I would be sending.

What I got instead was a bunch of messages like the following, from reader and past Copy Riddles alum Nathan Eshman:

Love this course John!!! I literally use what I learned in it every day.

Is it still open for those who’ve done it in the past to join in again?

If so, can you put me on the receiving list please?

Sigh. This is not the thoughtless trolling or nasty criticism I was expecting. But you gotta work with what you got.

The background is this:

Nathan first signed up for Copy Riddles last year. He’s now taking advantage of the fact that if you join Copy Riddles once, you get lifetime membership. In other words, you can rejoin Copy Riddles for any future run for free.

This offer is open to anybody who has gone through Copy Riddles before. If that’s you, and you’d like to join for this run, just hit reply, let me know, and I will add you.

And if that’s not you, and you haven’t been through Copy Riddles yet, then I can tell you a valuable direct response lesson I first learned from the great Robert Collier, author of the Robert Collier Letter Book and that New Thought mishmash, the Secret of the Ages.

In analyzing a bunch of sales letters he had sent out, Collier found out that the most powerful appeal for making the sale is to say, “The price is going up.”

That’s also a reason to sign up for Copy Riddles now, rather than later.

Because each time I have run Copy Riddles, I’ve increased the price significantly.

It’s very possible I will do so again the next time I run this program.

But if you join now, then like Nathan, you don’t have to worry about any future higher price. You get into future runs for free, free, free.

Of course, I don’t want you to make up your mind about joining Copy Riddles based only on price.

Read the sales letter. See if this training makes sense for you. Decide if you will do what it takes to get value from it.

And if you conclude that the answer is yes, then do the simple math of comparing less with more, and use that to guide you. Here’s where to get started:

https://bejakovic.com/cr

A shark in blowfish’s clothing

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A few days ago, as research for the next issue of my Most Valuable Postcard, I re-watched an old presentation given by Jeff Walker.

You might know Jeff as a big-time Internet Marketing guru and the inventor of the Product Launch Formula, which has been used by tons of businesses to make tons of money online.

Here’s what got me:

Jeff’s whole aura during this presentation was very gee-shucks, how-did-I-wind-up-here-on-stage.

He had a kind of Woody Allen delivery, constantly correcting himself, backtracking, stammering, stumbling, and apologizing.

His outfit confirmed the impression. Jeff wore a ballooning blue shirt, which looked a size too large for him, and which was crimped at the chest by a microphone.

Of course, you won’t make tens of millions of dollars, which Jeff had already done by the time of this old presentation, by being a naive nincompoop.

But if you look like a naive nincompoop, it can certainly help you out, particularly if you are actually shrewd and calculating at heart. It pays to put on a oversized and poorly fitting blue shirt, and turn yourself into a harmless and goofy blowfish, when you are really a shark underneath.

Anyways, at one point, Jeff said the following about product launches using his PLF:

“I don’t just teach them, I’m pretty good at them. That’s actually self-deprecating. I’m REALLY REALLY good at them.”

This reminded me of a valuable mantra I heard from Chris Voss, the FBI negotiator who wrote the book Never Split the Difference.

“The last impression is the lasting impression,” says Chris.

You can see that in the structure of how Jeff talks about himself and his skills and success.

And if you meditate on this example a bit, you can hit upon a very clever way to sneak giant, even unbelievable claims into people’s heads.

If you’ve been through my Copy Riddles program, you might know what I’m talking about. It’s there in round 6B.

And if you haven’t been through Copy Riddles, you’ll have a chance to do so, starting in a few weeks from now, and to find out about this clever technique.

But Copy Riddles isn’t open yet. And neither is my Most Valuable Postcard. So my only offer for you is to sign up for my email newsletter, and read what I have to write about copywriting and marketing topics.

Of course, I don’t just write about them. I’m pretty good at them. That’s actually self-deprecating. I’m REALLY REALLY good at them. So in case you’d like to get on my newsletter, here’s where to sign up.