Objections

Daily emails for non-creative people in 20 minutes or less

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There’s a famous full-page newspaper ad that ran thousands of times with the headline:

“They Thought I Was Crazy To Ship
LIVE MAINE LOBSTERS
As Far As 1,800 Miles From The Ocean”

The lesson from that famous ad is:

​If there’s a killer objection your prospect will have as soon as he hears your offer (“Lobsters in the mail???”), it can make good sense to call out that objection before your reader has a chance to think it, right in your headline (“Yes!!! Lobsters in the mail!”).

Today, print advertising isn’t what it used to be. Instead, today we have email. And in my experience, email has become the new headlines for your sales message.

And since you’re still reading, let me tell you that last summer, when I was putting together the training that eventually became my Simple Money Emails course, I asked my readers for input.

​​One of them, a business owner with a long-running and successful brick-and-mortar business, wrote me to say:

“I’m told that a sales email should be in a story format that tells the story about the client’s fears, concerns, what keeps them up at night etc. Your product or service should solve your prospect’s problem. My challenge is not being creative enough to produce these emails on a consistent basis with relevant content.”

The fact is, you don’t gotta be creative to write daily emails that pull in sales today, and even keep readers reading tomorrow. That’s really a story that people tell themselves because they are thinking too much.

In reality, you can follow the same formula day in and day out. No creativity required. And people will never notice.

I do it pretty much every day. Nobody ever complains. Sales come in. And people read again tomorrow.

If you’d like to find out how you can do it too, take a look here:

​https://bejakovic.com/sme/

Deadline for MVE before price triples like Amazon in 1999

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Three hours from now is the deadline to get my Most Valuable Email course before the price goes up from $100 to $297.

That will happen tonight, as surely as fortune is a woman, at exactly 8:31pm CET.

If you’ve been on the fence and wondering whether MVE is worth getting, and whether it’s worth the price I ask of it and more, consider the follow testimonial I got a few days ago:

“Just retook your courses mate – so good. V underpriced IMO.”

If that seems like a rather brief testimonial to crow about, let me explain. It came as a throwaway comment, a part of a longer email exchange I recently had w/ Kieran Drew.

As you might know, Kieran is a bit of a star in the creative entrepreneur space:

​​He has something like 182 thousand followers on Twitter. He has a big and growing email newsletter. But perhaps most impressively, he has his own course on writing, High Impact Writing. He launched that this past May, to his own audience, at $297.

Result?

A few halting sales the first day… some more the next day… many more still the day after… still more the day after…

​All in all 487 people bought.

​​Kieran took in a cool $140k with his first product launch over 5 days.

So when Kieran makes a throwaway comment that my courses are so good (he has Most Valuable Email and my recent 9 Deadly Email Sins), I take notice and make a point of telling the world. And when Kieran says my offers are very undepriced, I take notice and take action also.

Which us brings us back to that deadline. It’s almost here. And it really is deadly. If you’d rather be safe, here’s where to get MVE before the price triples:

https://bejakovic.com/mve/

Chicken soup for the marketer’s, copywriter’s, and salesman’s soul

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“In this traffic, all these vehicles stopped and idling in my way, it’s not impossible that some of these people in SUV’s have been in horrible auto accidents in the past, and now find driving so terrifying that their therapist has all but ordered them to get a huge, heavy SUV so they can feel safe enough to drive. Or that the Hummer that just cut me off is maybe being driven by a father whose little child is hurt or sick in the seat next to him, and he’s trying to get this kid to the hospital, and he’s in a bigger, more legitimate hurry than I am: it is actually I who am in HIS way.”

The above quote is from David Foster Wallace, from his famous “This is Water” commencement speech at Kenyon College.

At some point in your life, you’ve probably either heard this exact quote on something very much like it. It’s basically cognitive behavioral therapy:

1. You only ever have a few pixels of evidence about what’s “really” going on.

2. Those pixels can fit into multiple consistent pictures.

3. Some of those pictures are more pleasant and useful for you to look at than others.

4. So you might as well focus on the useful and the pleasant pictures.

Pretty good advice, right?

Except, I happen to be professionally warped through my work as a direct response copywriter.

And so, while most people might see a healthy life lesson above, I see a sales technique.

A couple days ago, I talked about Sam Taggart, the door-to-door salesman profiled in a New Yorker article.

I showed you one way that Taggart deals with objections. But here’s another way, from the article:

Usually, once the customer realizes she’s being pitched, she’ll say anything to make the salesman go. When I canvassed with Taggart, I often felt anxious: They really want us to leave! But he interpreted every objection as an appeal for further information. He heard “I can’t afford it” as “Show me how I can afford it,” and “I already have a gun and a mean dog” as “What else do I need to fully protect my family?”

Taggart always takes objections as a request for more info, and questions as a sign of interest.

And why not?

Like DFW says above, it’s not impossible. In fact, in at least some situations, it’s exactly what’s happening.

When a potential customer or client asks you an accusatory question, or when they raise an insurmountable objection, those are just air bubbles on the surface of the ocean. You don’t really know what’s going on underneath the surface to produce those bubbles. So you might as well imagine a colorful and fun underwater party, populated by singing crabs and smiling tropical fish who really want you to succeed. “Darling it’s better down where it’s wetter, take it from meeeee…”

Anyways, the New Yorker profile of Sam Taggart doesn’t paint a very flattering picture of the guy. But that’s mainly New Yorker propaganda. And in any case, there’s a lot of value in that article, if you only, as they say, read between the lines.

I might write about some of that valuable stuff in the future. If you want to catch that when it comes out, sign up to my daily email newsletter.

There will never be a moment as perfect as right now to read this email

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I recently got a print subscription to the New Yorker so I can sit on the balcony in the morning and read a few pages of well-written fluff about something totally random.

I like the New Yorker because it exposes me to topics outside my usual horse-blindered view of copy, marketing, and influence.

Except, the article I’m reading right now is square in the center of my horse blinders. It’s about Sam Taggart, a new prophet of door-to-door sales.

I’ve never done door-to-door selling myself, but the techniques of the work are near and dear to me. For example:

The New Yorker article reports how one day, Taggart went a-selling solar panels in Salt Lake City.

He approached a house, and stood away from the porch as a woman opened the door.

Taggart adopted a matter-of-fact contractor’s tone when talking. For a bit, this made the woman believe he was somehow with the utilities company. Once it became clear Taggart was selling solar panels, the woman locked up:

“My husband won’t do it, because we’re faced the wrong way.”

Taggart had a very clever and calculated response to this. It immediately made me sit up and pay attention, because it sounded very familiar. From the article:

“Here’s the thing,” Taggart said. He leaned against the doorway, and the woman leaned against its opposite side — a signal that she felt more comfortable. “What’s your name?”

“Kay.”

“Every kiss begins with ‘K’!” They both laughed. “So, actually, your house is perfect for it!” He hadn’t even glanced at her roof.

Like I said, this technique was very familiar to me.

It might be used in D2D sales, but it is also used in copywriting and marketing.

I’ve heard Dan Kennedy preach it. And when I was in Dan Ferrari’s coaching group, Dan F. even had a very concise name for it which has stuck with me since. In fact, Dan uses this technique not just as a way of handling objections, but more generally, as a way of organizing and structuring his promos.

And now, since it so happens that the Pisuerga flows through Valladolid, I’d like to tell you that I’ve been thinking about podcasts lately.

Specifically, I’ve been thinking about getting onto some podcasts. I got on a couple last year, and gave me a lot of exposure and attention. I also have plans to get on another podcast in a few weeks’ time. But after that, what? I feel podcasts are something I should be doing more regularly, and not just once or twice a year.

So I’ve got an offer for you:

Maybe it’s 100% clear to you what Sam Taggart’s technique above is.

Maybe it’s also 100% clear to you how to use this at the low-level of your copy… or, like Dan Ferrari, even to organize your entire promo.

But if you’re not 100% sure, if you’re more like 98% or 97% sure, or even less, then get onto my email newsletter. When you get my welcome email, hit reply. And let me know the most recent podcast episode you listened to.

Just tell me one. The most recent one.

And if it has nothing to do with copy or marketing, that’s perfectly fine. Don’t lie to me and say you’ve been listening to David Garfinkel if you haven’t. There’s no need to. I want to genuinely know the most recent podcast you listened to, whatever that may be.

And in return:

I will spell out Taggart’s technique above. And I will tell you what Dan Kennedy and Dan Ferrari have to say about the same, and how they use it in their marketing and copy.

Are you game? Then do it now.

It’s the perfect moment while it’s still fresh on your mind. It will only take you a second, and you will avoid the risk that you put it aside for a minute and forget about it among all the distractions of the Internet. Here’s where to get started.

Copywriting defense into offense

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“This is my job, Eddy.”

“You think so? Hm. See, I don’t think so. I think it’s your problem.”

A few emails ago, I referred to the movie The Color of Money. I want to do it again today because there’s a scene that illustrates a powerful copywriting technique — or really, more of an attitude that can turn your copy from a loser to a winner.

It’s right there in that bit of dialogue up top.

In case you haven’t been reading my emails carefully — shame, shame — here’s what this dialogue is about.

Fast Eddie Felson is a former pool shark. He comes across a young and very talented pool shark, Vincent Lauria. Eddie tries to convince Vincent to go on the road together and make a lot of money.

But Vincent isn’t convinced. He has a steady thing going, working at the local Toys R Us. That’s his job.

You already know what Eddie says to Vincent to convince him.

But consider what Eddie doesn’t say.

He doesn’t say, “Oh, come on, Vincent! Please come with me? Please?”

He also doesn’t say, “Can’t you just take unpaid leave for a few weeks? The job will still be here waiting for you.”

Which brings me to that attitude I talked about. ​It’s something I learned from copywriter Dan Ferrari.

​​Dan likes to say there are moments in sales copy to turn defense into offense. To take something that’s basically a problem, a risk, a liability… and to turn it into an asset.

That’s what Fast Eddie did in that scene above. Steady pay and decent work at Toys R Us? That’s not your job. That’s your problem.

But maybe that short clip doesn’t really illustrate how to use this in copy. So let me leave you an with example from one of Dan’s sales letters.

The sales letter sold an anti-aging supplement.

​​The problem was that most people who took this supplement had vague and weak results to report – “I feel better overall.”

​​That’s something you, as the copywriter, could be defensive about. But here’s how Dan goes on the offense with it:

Practically everyone over the age of 50 describes the rejuvenation they experience the same way: “I feel better overall.”

It sounds vague…

Yet if you’re getting older, you know EXACTLY what they mean.

It’s that top-to-bottom, all-over feeling of being in your prime again… and not headed downhill fast.

Of being healthy from head to toe, inside and out.

Of having a body that works wonderfully… instead of struggling to “get by.”

Skunk email with a great and valuable reward

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This email won’t be easy or pleasant to get through.

​​In fact it will take work and it might make you feel queasy along the way. But if you can manage it to the end, the rewards will be great.

Let me start by telling you I’m re-reading Claude Hopkins’s My Life in Advertising. And one story I missed before is this bit from Hopkins’s childhood:

One of the products which father advertised was Vinegar Bitters. I afterward learned its history.

A vinegar-maker spoiled a batch through some queer fermentation. Thus he produced a product weird in its offensiveness.

The people of those days believed that medicine must be horrible to be effective.

We had oils and ointments “for man or beast” which would make either wild. We used “snake oil” and “skunk oil,” presumably because of their names.

Unless the cure was worse than the disease, no one would respect it.

Today we assume that every offer must be fast, easy, and cheap.

But human nature changes like glass flows — so slowly that we will never see it happen.

And a part of the human brain still believes, like it did in Hopkins’s day, that the cure must be worse than the disease. At least along some dimension.

So if your offer is fast and easy, make sure it’s not cheap.

Or if your offer really is all of fast, easy, and cheap… then at least throw a skunk or a snake into it somewhere.

In other words, turn your prospect into a hero. Tell him a story:

He’s somebody who’s willing to do what’s offensive to others… somebody who can swallow what would turn most men or beasts wild. ​​No, it won’t be easy or pleasant. But if he can manage it to the end, the rewards will be great.

Last thing:

Maybe you’d like to know I have an email newsletter. It’s cheap and easy, but it’s very slow. You can sign up for it here.

The urgent opportunity of the “reverse testimonial”

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“I’d like to tell you about a huge opportunity with no downside.” If that sentence got your heart pumping, then take a breath and calm down. And then listen to what I have to tell you, because it’s very much related:

A while back, I read a book called Biz Op. It’s a confessional by a guy named Bruce Easley. Back in the 1970s and 80s, Easley ran business opportunity scams.

I’m not much for scamming people and I don’t suggest you do it either. But it’s undeniable that opportunity marketing works like magic. I’ve seen it first hand a few times when I applied opportunity marketing ideas in this very newsletter.

So all I’m suggesting today is that you occasionally take a look at opportunity marketers like Easley, and see how some of these ideas could be used in what you’re doing. I’ll get you started with an innovative idea I call the reverse testimonial.

You can find an example at the link below. It’s a page taken from a bizopp pamphlet that was one of Easley’s standards. He sent out the pamphlet to all people responding to his classified ads. And you can bet each page, including the reverse testimonial page, has been heavily tested, and heavily proven by results.

So take a look at the link below. You’ll see just how reverse testimonials work, and how you might profitably integrate them in your marketing too.

Or don’t take a look. After all, maybe you’ve got a legitimate reason not to do it right now. Like this zen-monk reader who wrote me in response to an earlier email:

“I’ll take a look later. I only get a few emails in my inbox each day, and I make sure to reread all of them several times before I let them slip away. So there’s no fear I won’t get to this soon.”

Or this second reader, who’s working in a field unrelated to marketing, and who wrote:

“I don’t need this idea right now. But I will come back to it when I will need it. In my experience, links on the internet are eternal. It’s never happened to me that I tried to open a page and got a 404 error.”

Or like this very successful and stretched reader, who once dashed away the following message:

“You don’t understand how busy I am. Sure, clicking on this link would take only a half second, and looking over the page only 3-4 seconds more. But if I kept doing that all day long, it might really add up to a few extra minutes of learning. And who’s got time for that?”

If, like these readers, you’ve got a legit reason not to click below, forget I said anything. On the other hand… huge opportunity… no downside. All you gotta do is click here:

https://bejakovic.com/reverse-testimonial

A transparent but effective marketing ploy (thanks, Jay Abraham)

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Yesterday I heard marketing coach Rich Schefren tell a “How did he get away with that?” story about the first time he bought a Jay Abraham product:

The product was supposed to arrive in a month.

But it didn’t arrive in a month. Or in two months. Or three.

When it eventually did arrive, some six months later, it came with a letter written by Jay. The letter said something like:

“Here is the product that you ordered from me and boy, are you lucky I decided to hold off on releasing it! This extra time allowed me to add in all these extra case studies and valuable modules and colored streamers that will do x, y, and z for you!”

And for the record, today, many years after this first experience, Rich counts Jay as one of his two biggest mentors.

My point being:

Jay’s ploy may have been transparent. And yet, just like canned laughter on a TV sitcom, it still served its purpose.

In fact, what Jay did illustrates one of the essential functions of marketing. So let’s see if I can do it:

You’ve probably heard me mention my book 10 Commandments of A-list Copywriters. This book is short, only 40 pages. And if I could have, I would have made it even shorter and even easier to read.

But I needed at least this many pages to cover all 10 of these commandments, the best you-won’t-find-em-on-Facebook copywriting strategies I’ve come across so far.

And since I wanted to make each of the commandments crystal clear, I also included 3 supporting real-world examples to make each comandment stick in your mind. So 40 pages really was the minimum to do all that.

Anyways, if you haven’t yet seen this book, you might find it both valuable and a quick and easy read. In case you’re interested:

https://bejakovic.com/10commandments

3 reasons to 3+ your prospect

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Negotiation expert Jim Camp promoted a technique he called 3+. Camp said to cover each point of your negotiation at least 3 times in slightly different language.

“So you’re saying you want to subscribe to my email newsletter today. Is that right?”

“Are there any reasons you’d rather wait to subscribe?”

“And if you do get to the end of this post where the optin is, would you still be interested in subscribing? Are you sure?”

Camp did 3+ because he wanted to get to a decision that sticks, rather than just a flaky agreement.

But you can do something similar to get a click or a purchase from a prospect, even a flaky one. All you have to do is repeat your basic promise at least three times.

Don’t worry about annoying your reader. You won’t annoy him, as long as you surround your promise with new info. Phrase your promise in a new and surprising way. But keep hammering away at it.

Really? Yes. Because there are at least three reasons why this 3+ stuff works in sales copy.

One is that repetition creates belief. It shouldn’t, but it does. Just look at the stump speeches of politicians, or the headlines of the major news outlets. Repeat an outlandish idea one, two, three or more times, and people will adopt it as their own.

But that’s not all. Because repetition also creates desire. You’re greasing the groove.

Promise me something once, and I only hear your words. Promise me something twice, and I’m starting to imagine your promise being a reality. Make the same promise three or more times, and I’m getting impatient for the outcome.

But there’s a third and possibly most important reason to repeat your message over and over and over. And that’s the fact we’re living in a noisy world. Your reader doesn’t hear your whole message. He is distracted. He skims. He checks his phone. His mind is elsewhere.

You think you have his whole attention. You don’t. But you can still get your message across, if you keep repeating it. How many times? At least three. More is better.

None of this is new. Almost 300 years ago, Samuel Johnson said:

“Promise, large promise, is the soul of an advertisement.”

You might already know that quote. What few people know is that Johnson kept talking after the dictaphone stopped recording.

“Yes,” Johnson said, “promise is the soul of an advertisement. But repetition, constant repetition, is the body of an advertisement. So keep repeating your promise to make it more real. Even if you get tired of it. Over and over. Because eventually, your prospect will hear you. And then he will buy.”

By the way, remember that 3+ from the start of this post? About subscribing to my email newsletter? You do?

Well, I’m not sure if you’re still up for subscribing. In case you are, here’s where to go.

Burn objections out of your prospect’s mind using nothing more than a tiny success

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What’s the Spanish word for “different”?

I don’t speak Spanish. But here’s a trick:

When a word in English ends in “ent,” you can tack on an “e” at the end. More often than not, you get the right Spanish word.

So try it now.

Tack an “e” onto “different.” You get “differente.” And that’s how the Spanish and about 200 million South Americans would say it in their own tongue. Same with persistente, permanente… you get the gist.

With a few simple rules like that, an English speaker gets around 3,000 words in Spanish for free.

Not bad. Definitely enough for basics of conversation. Also more than most adult language learners ever manage to memorize.

I learned about this in a teach-yourself-Spanish course called Language Transfer. This course is available for free online. But if it wasn’t… everything I just told you would be a hell of a thing to put into a sales letter to promote and sell this course.

Because demonstration is the most powerful form of proof.

And if you can demonstrate to your prospect that he’s already on his way… then much of his skepticism and doubt will disappear.

By the way, this is not limited to language learning only.

As just one example, there’s Gene Schwartz’s famous “BURN DISEASE OUT OF YOUR BODY” ad. It ran successful for over 20 years. I’m sure that part of its success was that, under subhead three, it gives you an exercise you can try for yourself. “Sit or stand, with your hands simply extended in front of your chest…” You will feel the energy flowing, and your heart getting stronger.

One final point:

You don’t need to give away the farm. Just give your prospect a tiny success, right there on the sales page. If you can do that, you will burn objections out of his mind. What’s going to be left is an innocent and pure desire to buy your product… and find out what else it can do.

Ok, now for business:

I write an email newsletter about marketing and persuasion. If you like, click here to subscribe to it.