Business Ideas

One thing Bencivenga got right

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If you go on YouTube right now, you can see how magic is done at the very highest level — I mean really see it, the trick behind the trick.

Frankly, it will seem preposterous.

A few weeks ago, a friend (hi Marci) clued me into an old but mind-opening video. The video shows one of the greatest magicians of all time, Tony Slydini, performing his “paper balls over head” trick on the Dick Cavett Show.

The unique thing is that this trick is done so it’s completely transparent to the audience. The audience can see all parts of Slydini’s trick in action. And it doesn’t seem like any trick at all.

But there’s a volunteer on stage, who Slydini focuses on.

The volunteer is determined to spot how Slydini makes a bunch of paper balls disappear. And yet, as the crowd laughs louder and louder with each new disappearing paper ball — it’s so obvious to be stupid — the poor guy on stage can’t ever spot the trick.

The volunteer goes from smiling and confident and sure of his own eyes at the start of the trick, to walking off the stage just a few minutes later, staring at the ground and shaking his head a little. “WTF just happened?”

What happened is misdirection.

I’m reading a book about misdirection right now. It’s called Leading With Your Head. The book gives specifics about movement and position and cues for actual stage magicians. But at the heart of it all, the book tells you, misdirection is not distraction. It is focused attention.

Copywriters do misdirection, too. Well, not all copywriters. Copywriters at the very highest level.

For example, I’ve spotted misdirection multiple times in Gary Bencivenga’s “Job Interviews” ad. That ad came pretty late in Gary’s career, after he had been writing sales copy for several decades. I didn’t find any examples of misdirection in Gary’s earlier sales letters, even if they were successful. It seems it took a while for him to get it right.

And in case you’re wondering:

You won’t spot the misdirection by looking at Gary’s ad. That’s like being the guy on stage during the “paper balls over head” trick. The Great Bencivenga will focus your attention where he wants you to look, and you will miss his sleight of hand.

But you can see how Gary’s magic works if you can find the book Gary was selling through that interviews ad. This brings up an important point.

I enjoy watching magic, and I enjoy being fooled by magicians. I enjoy it so much that I don’t want to find out how the trick is done, not really. I won’t ever perform magic, so why ruin the show for myself?

Maybe you feel something similar about sales letters. That might sound preposterous, but it’s very possible.

When you read a sales letter like Gary’s interviews ad — you’re likely to be amazed, astounded, to wonder at the impossible promises he is making you, which somehow still seem credible.

How is he doing it? Could Gary’s promises really be real? It’s possible to enjoy racking your brain over this in a bit of pleasurable uncertainty, as you try to resolve the mysteries Gary is setting out before you.

But once you see the actual “secrets” behind Gary’s copywriting tricks, the illusion vanishes like a cloud of smoke. And gone along with it is that enjoyable sense of wonder, of possible impossibility.

The only reason you might want to ruin the show for yourself is that you yourself want to perform sales magic — writing actual copy, which focuses people’s attention where you want it to go, all the way down to the order form where they put in their credit card information, and the big red button that says, “Buy NOW.”

It’s your decision. Amazed spectator shaking his head in wonder… or sly and knowing performer, controlling attention and doing magic.

If you decide you want the second, you can find Gary’s copy misdirection revealed inside Copy Riddles, specifically rounds 2, 6, and 17. For that show, step right up:

https://bejakovic.com/cr/

How to become in-demand in your niche even if you have no contacts, portfolio, or good sense

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A long while ago, in the days when elephants still roamed the Earth, I came across the following question:

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Say I wanted my copywriting niche to be SaaS, but have no contacts or portfolio, what are the steps I’ll need to take to become in-demand for my niche?

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Here are the exact steps I would suggest:

Step 1: Go to Silicon Valley.

Step 2: Get in front of somebody famous in the startup space, like Elon Musk or Marc Andreessen or Peter Thiel. ​​Get creative if you have to — stalk them at a coffee shop they are known to go to, pay to go to a conference where they will appear, or maybe just write them an email and ask if they will meet you because you’re such a big fan.

Step 3: Take a selfie of yourself next to the famous nerd in Step 2.

Step 4: Put that selfie up on your site, on LinkedIn, on Facebook, on TikTok, on Tinder, along with an article like, “10 surprising copywriting lessons from my meeting with Marc Andreessen.”

Step 5: In your article, mention several times that you are a SaaS copywriter, and link to a “Free Consultation” page.

Step 6: Repeat Steps 1-5 with additional famous nerds, as needed.

Result: Almost instant status and authority, and very probably, serious demand for your services.

You might think I’m being flippant. But I’m being 100% serious.

Yesterday, I promised to tell you the big secret of peak status.

The thing is, you might not want to hear it. Or you might not want to believe it.

Because the secret is that status can be manufactured, and very quickly.

In the same way that quality is only a minor part of the influence that your content is likely to have, your resume is only a minor part of the the status you are likely to achieve. And all the other, more important stuff, can be accomplished in two weeks’ time, if you are willing to really hustle.

Maybe you get what I’m saying.

But maybe you feel exasperated. Maybe you are sure I am either 100% wrong. Or maybe you suspect I am right, but you just find it impossible to really hustle to create status for yourself.

In that case, my advice is not to hustle. Take it slowly. Better slowly than never.

My added advice is that, if you are a marketer or copywriter in search of status, then take a look at my Most Valuable Email.

Sure, MVE will show you a new way to create quality content, but that’s not why I recommend it. Instead, the real status-building value of MVE is that it can get you gradually more comfortable with all those content-adjacent status-building practices which really make the difference.

I imagine that sounds very vague and abstract. I can’t make it more specific without giving away the Most Valuable Email trick. If you’d like to find out what that trick is, and even start practicing it today, head on over here:

https://bejakovic.com/mve/

This offer is improper — unless you’re a grown-up

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I checked the fridge this morning and I found I was fresh out of emails ideas. So I ran down to the corner shop and grabbed the latest glossy issue of “On Today’s Date.” I brought it back home, jumped on the couch, and greedily opened it to the first page. That’s how I discovered that the most significant historical event ever to happen on March 9th was:

The first appearance of the Barbie doll. It happened on March 9, 1959, at the American International Toy Fair, in New York City.

I put my head in my hands. “Who cares about Barbie dolls?” I said. “I need email ideas!”

But after a few moments of quiet despair, I happened to glance back at that Barbie article.

And in that brief moment, in the very first paragraph, I spotted something new to me — why we’re still talking about Barbie dolls today, and why you and I and probably all the other 8 billion people on the planet have heard of Barbie.

Ruth Handler, co-founder of Mattel, created Barbie after watching her own daughter. Handler’s little girl kept ignoring her closetful of baby dolls. Instead, she played make-believe with paper dolls of adult women.

Handler put 2 and 3 together, and realized there was an open niche here, a unique position to be filled:

A toy doll with adult features, adult outfits, and enormous adult breasts.

Barbie was an instant hit. Mattel sold around 350,000 Barbies in the very first year of production. They sold almost $1.5 billion worth of Barbie plastic last year.

So what’s my point?

Simple. People want to be grown up, or at least play make-believe at it. If ya don’t believe me, here’s a second example:

Tobacco company Lorillard once put out a covert ad campaign targeted at kids. The ad was supposedly designed to keep kids from smoking. But the devious message in that Lorillard campaign was:

“Tobacco is whacko — if you’re a teen.”

A later statistical study found that each exposure to this ad increased the intention of middleschoolers to try cigarettes by 3%. In other words, if your kid sees this ad 30 times, his or her odds of trying a cigarette double.

You might say this only applies to kids and middle schoolers, but I don’t think so. I think it applies to all of us, just in more subtle ways.

​​In any case, enough history.

Instead, I have an offer for you, which is entirely improper — unless you’re a grown-up copywriter or marketer.

​​The offer is my Most Valuable Email course. That course will only work for you if you already have an email list, or are willing to create one, and write to it regularly. Like I said, grown-ups.

But on second thought, maybe it’s better if you don’t get Most Valuable Email even if you’re a grown up. As one marketer, Kyle Weston, wrote me after going through this course:

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I love how the course is short and to the point, yet still packs in all the powerful info we need. And then the tools you give us at the end are brilliant. The MVE Swipes pdf alone is worth way more than a measly $100. Anyone involved in marketing or copywriting at any level will want to check this out. Then again, maybe its better for me if less people know about this tactic — makes it easier for me to beat out the competition muhuhahaha!

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If that doesn’t deter you, you can get Most Valuable Email here:

https://bejakovic.com/mve/

Well, that was a total disaster

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I was lying in bed last night by the open window, enjoying the spring breeze, listening to the radio. Suddenly, the music on the radio stopped and an urgent news announcement came on—

Two tectonic plates had just shifted somewhere off the coast of Western Australia.

As a consequence, a tsunami, a massive wave hundreds of meters high, was headed towards my little beach barrio of Poblenou, Barcelona, Spain.

I immediately jumped out of bed, threw on my Tommy Bahama shirt, and rushed to find Hector Campana, the main civil engineer in Poblenou. ​​”I have to warn Hector,” I said breathlessly, “we have to somehow survive this massive wave.”

I stormed inside Hector’s offices in an old colonial building by the waterfront. But he wasn’t there. One of his unshaven and red-eyed employees looked up at me.

​​”Hector?” he scoffed. “Go check the bar.”

“It’s a matter of life and death!” I said, and I ran to the bar on the corner.

Sure enough, Hector was there, slumped on a bench against the back wall, eyes closed, five empty bottles on the table in front of him.

I yelled at him to get up and get to work. He didn’t respond.

I grabbed him by the shoulders and tried to shake him awake. But he just slumped over even more, all the way off the bench, and down to the floor.

I took a quick look around to make sure nobody was watching, and I gave Hector a healthy kick in the ribs. This finally seemed to wake the brute up.

He opened his eyes a little, grumbled, and said in a drunken drawl:

“Engineers have detected multiple services degraded. At this time, delays in processing and intermittent errors may continue to be experienced until full resolution is declared. Mar 06 2023, 14:21 CST.”

That’s pretty much exactly how it went down last night.

​​The full story is that Daniel Throssell, somewhere off or on the coast of Western Australia, sent out an email to his list. This email had my ad inside, which I had paid Daniel $1,000 for.

As a result, a traffic wave, many hundreds of visitors high, hit my little online barrio.

But Hector Campana — aka ActiveCampaign, my email service provider — was drinking on the job, completely unable to deal with the incoming wave.

For the better part of yesterday’s afternoon, evening, and night, ActiveCampaign was passed out and unresponsive.

​​Broadcast emails took hours to go out. Autoresponder emails weren’t working at all. Neither were automations — and I had set up an automation to actually deliver the promised lead magnet to people who responded to my ad.

I spent about three hours last night fixing what I could by hand, and sending emails to people who had taken me up on the paid offer on the Thank You page.

​​During the night, ActiveCampaign gradually sobered up and emails finally started going out. Even so, I still had an hour or two of cleanup this morning.

So all in all, it was a total disaster. Really, the only salvageable thing was this:

Even though ActiveCampaign was passed out last night, it was at least registering (most) people who opted in. So as of right now, a little more than 14 hours after Daniel’s email went out, I have some 410 new subscribers thanks to my ad.

More importantly, I’ve also made 37 sales of the $100 offer I was making on the optin Thank You page.

25 of those sales came from people who were already subscribed to my list, and who opted in again via the ad to get the free bonuses I promised.

But I’ve also made 12 sales of the same $100 offer to entirely new subscribers.

Which means that — twelve times one hundred, carry the four — my ad in Daniel’s newsletter has already paid for itself. In fact, it paid for itself in just 3 hours and 9 minutes — that’s how long it took for the 10th purchase from a new subscriber to come in.

So a total disaster looked at from one angle… or looked at from another angle, an unqualified success.

Meanwhile, back in Poblenou:

Later today, I will organize an emergency Town Hall meeting to discuss the firing and possible lynching of Hector Campana.

Also later today, at 3:31pm EST to be exact, I will take down the paid offer I am currently making on that Thank You page.

While I promised Daniel that my lead magnet would only be available through the ad in his newsletter, this paid offer on the Thank You page isn’t part of that promise.

So whether you just got onto my list, or whether you’ve been on my list for a while, you can take me up on this offer. But you do have to be on my list. To get on there, click here and fill out the form that appears.

3 great reasons to sign up to Daniel Throssell’s list before tomorrow

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Last month, marketer Daniel Throssell sent out a newsletter email with the subject line, “Want to advertise to my list?” The cost to run a 50-word ad in Daniel’s newsletter was $1,000. Immediately, I wrote back and said yes.

Then Daniel did something unusual but very smart.

​​He effectively said, your money is not enough. And he set a second condition to run an ad in his newsletter, which was to come up with a unique offer that would only be available through the ad.

So that’s reason one why you might want to get on Daniel’s list before tomorrow.

​​Because I did come up with a special offer, and a free one, which I believe will be very enticing to people on Daniel’s list. But if you’re my loyal reader, and you’re not on Daniel’s list, I don’t want to give you the shaft. So I’m telling you now. To get my special free offer, get on Daniel’s list, and read his email tomorrow.

My offer will only be good for 24 hours after the ad runs. As you might know, I’m strict about deadlines and I don’t make exceptions. I’ll also be keeping my word to Daniel that the only way to get this offer is through this ad, so I won’t be letting anybody in through a side door.

So that’s reason one.
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Reason two to sign up to Daniel’s list before tomorrow is that the classified ad cost me $1,000. That’s a fair amount of money, and frankly I don’t want to pay it. So I decided to come up with a second offer to recoup my ad costs as the ad is still running.

But what kind of offer would be almost guaranteed to pull in $1,000 in 24 hours, and to a bunch of people who don’t really know me from Adam’s rat terrier?

I paced the chemical-stained floor of my laboratory all evening long, throughout the night, and into the early morning. Finally, a lightbulb went on in my head. I thought of a paid offer, one I believe will be almost irresistible to anybody who’s working as a copywriter, either freelance or in-house.

​​I put that offer on the Thank You page that follows the optin that my ad will lead to. This second offer will only be available there, on the Thank You page, only for 24 hours, never to be repeated again.

So that mystery offer on the Thank You page, that’s reason two.

​​Reason three I’ve written about before:

Daniel and I did a list swap back in 2021. With one email, Daniel drove over 10% of his list to my website. I got hundreds of new subscribers and in fact, I tripled my list from where it was before the list swap. More importantly, I got close to 100 new buyers, many of whom are still with me.

Then about a year ago, I put on a presentation where I analyzed three unusual elements of Daniel’s email copywriting style. Daniel promoted this presentation to his list. A similar thing happened. Hundreds of new subscribers for me, and lots of new sales.

And then there was that Black Friday campaign that Daniel ran a while back. I wasn’t involved in that, and good thing. Daniel outsold 15 other “expert” marketers, not individually, but in total. Add up all the sales made by all the other guys, and Daniel still sold more, with only his own list, which was maybe 1/20th the size of what all the other guys had in total.

The point being:​​

Maybe you joined Daniel’s list in the past, and decided it’s not for you. Maybe you didn’t resonate with Daniel’s personal stories, his sense of humor, or his online persona. If so, my advice is to look beyond the surface.

Because Daniel has a responsive email list beyond anything I’ve ever seen. ​​It’s not accidental. It’s strategic, and you can see the strategy in practice, for free, by getting on Daniel’s list. The sooner you do that, the more likely you are to learn something valuable.

So here’s the front door to Daniel’s strange world of entertainment and subtle influence. My advice is to open the door and go inside, and to do so before tomorrow:

https://persuasivepage.com/

Ben Settle’s strange interest in selling to distracted and damaged addicts

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Marketer Ben Settle wrote a strange email on Friday to promote his mobile-first, app-based, course-delivery platform Learnistic. One of the arguments Ben gave for why mobile apps like Learnistic are the future is this:

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Everyone’s basically Gollum now.

Stroking their Precious phone in the dark.

Looking at it, checking in on it, making sure it’s safe and pulling it out just to make sure… not able to rest or bear to be too far away from it — all while scrolling, consuming content, and wrapping their very existence around it.

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By that same logic, I’m surprised Ben is still writing and sending emails.

I mean, if he’s interested in selling to distracted and damaged addicts, which is what he seems to be saying above, then it would make more sense to get himself on TikTok, or at least back on Facebook, rather than to keep writing and sending emails, a relatively low-addiction technology.

My experience, like I wrote a few days ago, is different. I’ve found that if you treat people how you’d like them to behave, then more often than not, they actually meet your expectations. Treat your customers like capable human beings, instead of like Gollum, and you will often find them to be that way.

But really, all the ways of a man are clean in his own eyes. That applies to Ben, and it applies to me also.

The fact is, I dislike my phone, and I hate apps. So maybe everything I wrote above is just justification for that.

I held out for years before I got a cell phone, even as everybody else around me got one. I held out much longer before I got a smart phone — basically until girls I was talking to started getting suspicious, and thinking my old-school Nokia must be a burner, and that I must really be married and hiding it.

Even now, with a smart phone in my pocket, I still refuse to use or download all but the most essential apps. And as much as I’ve learned from Ben himself, and as curious as I’ve gotten several times when he teased free content through his Learnistic app only, I’ve never once been tempted by him to download Learnistic.

That’s also why I host my courses inside the members-only area of my website, using technology from caveman days. It’s also why for my own personal work — journals, notes, research — I mainly use text files on my hard drive, a pre-caveman technology.

Anyways, tonight was the end of the launch for my Insight Exposed program. I only made that program available to people who are signed up to my email list. If you’d like to get on my email list, you can sign up for free by clicking here.

I tried to make this email light and fluffy and still potentially valuable

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Two weeks ago, I got a check in the mail for $1,000. A real, physical check, landing in a real, physical mailbox, in Baltimore, MD, some 3,750 miles or 6,040 kilometers away from where I actually live now.

The backstory is t​hat last December, I wrote four articles for the Professional Writers Alliance.

​​It was great opportunity — write a few easy articles, promote myself to a list of copywriters, and even get paid for it. ​​​​$1,000 — that’s 42.5 movie nights for a couple, at an average ticket price of $11.75, if I can stay disciplined and not buy any popcorn.

But not just that.

​​I’m even supposed to get an extra $100 — that’s 4.25 more movie nights, no popcorn — after I do a kind of private podcast interview next week with Jen Adams from PWA. ​​Hopefully, it won’t be a check again because that first check is still languishing at a friend’s house in Baltimore, I imagine under a growing pile of magazines and takeout boxes.

I’m telling you all this because of the strange chain of events that led to this $1,000 check.

I wrote those PWA articles about my experience self-publishing my 10 Commandments of A-List Copywriters on Amazon.

I wrote that book, as I’ve shared many times before, based on James Altucher’s “I plagiarized” blog post, which I read the first time back in January 2020.

I discovered James’s blog a short time earlier because Mark Ford linked to it in his email newsletter.

I signed up Mark Ford’s newsletter maybe back in 2018, because Mark is a big name in the direct response world. I kept reading after I signed up because I in some way identified with Mark, or at least I identified the kind of person I might like to one day to be with Mark.

Maybe the point of the above chain of events is obvious to you. Maybe it’s not.

If not, you can find it explained in section 3.3 of my Insight Exposed training. You might potentially find that explanation valuable, and even enjoyable, at least in the long term. Insight Exposed is only available to people who are signed up to my email list. If you’d like to sign up to my list, you can do that here.

“Nothing you suggest is working”

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Yesterday, I got an email from a reader who was trying to buy my Insight Exposed program. The order page was popping up an error message telling him his password was wrong — but there was no place to put in any kind of password.

I wrote back to this reader, explaining the two-step process to get rid of this error message. A few minutes later, he wrote back to say:

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Thanks for writing.

Nothing you suggest is working.

I am inept at things like this. Is there a thing called computer log in voodoo?

However even I have to say that IMHO your order page malfunction is probably costing a lot of money.

Just sayin, for your sake. And mine too because I do WANT TO BUY YOUR INSIGHT EXPOSED.

please help.

P.S. I do love reading your emails. I love your style and good spirit.

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As soon as I read this message, I remembered Tony Robbins. When Tony would host arena-sized self-improvement seminars, inevitably somebody would get up to the mic and say:

“Tony I just can’t get a job/find a boyfriend/make any money. Nothing is working. I’ve tried everything!”

To which Tony would arch his brow and, using his best Tony the Tiger voice, say:

“Everrrrrrything? Ok, tell me the last hundred things you’ve tried.”

“Hah, gee Tony, it wasn’t a hundred things…”

“All right, tell me the last twenty things you’ve tried.”

“Well, it wasn’t twenty either…”

“Ok, tell me the last five things you’ve tried.”

“Well you see Tony, I’m just really having a lot of trouble getting started…”

And so it was with my reader above. I wrote him back to ask what exactly he had tried that wasn’t working. I didn’t get a response. But a short time later, I did get a notification that he had bought Insight Exposed from me.

I’m not blaming this guy or anybody else. I just wanted to tell you about that Tony Robbins “Everrrrrrything?” response, which might be useful with people who say nothing is working. And if you’re anything like me, those people might include yourself at times.

Anyways, I’ve gotten a surprising and pleasing number of orders so far for Insight Exposed, which makes me doubt that my problematic order page is costing me a lot of money.

That doesn’t change the reality that my order page and my entire cart/membership software are quirky and unintuitive. That’s something I will have to deal with in time. For now though, I’ll have to just have to manually reply to a few readers who are having problems with their order process.

In case you yourself are interested in Insight Exposed, you will have to get on my email list first, because this is an offer I am only making available to my newsletter subscribers. If you’d like to get on my list, here’s where to go.

Reader wants to join my Insights & More Book Club, but doesn’t want to read

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This morning, I woke up to find a hot inquiry from a potential buyer:

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Hey john!

I wanna ask you a question about this insights book club thing you’re selling.

I’m interested in it but since I basically have a 10+ “must read” book list that’s pending at all times, realistically, I’m not sure if I’ll be able to read the “insight book” along with you.

Do you think this “mastermind” is still worth a buy?

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How to respond? My natural instinct would be to smile, unpack my sample set of stainless steel pots and pans, and start my pitch, explaining how these pots and pans pay for themselves in just two months’ time, thanks to the energy savings and reduction in food wastage. “As an added bonus, they maximize taste thanks to the Silichromatic Ring™ and Redi-Temp® Valve!”

But I stopped myself from doing what comes naturally. Instead, I responded like this:

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Fair question. I’d like to answer it but how can I? What would a mastermind call be worth to you? What would you want to get out of it in order for it to be worth $15/month to you?

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The only reason I thought and responded like this is because I am now going through Jim Camp’s book Start With No, for maybe the fourth time in five years.

I’m going through Camp’s book for the fourth time because, as I’ve written before, I believe books are the most condensed and most useful sources of ideas and information. They give you the kind of depth you will not find in any other format. They stimulate thinking in a way that no other format can match. What’s more, they offer the best value for your money. You should hate books if you’re selling info, and love them if you’re buying info.

Of course, you have to put in some work to get that value out of a book. Reading it, taking notes, thinking a bit, maybe even rereading, once, twice, or four times, like I’m doing with Camp.

​​Which brings me back to my Insights & More Book Club, and to that inquiry I got this morning.

I’ve opened the doors to the Insights & More Book Club to new members for a few days. I will close the doors again tomorrow. We are starting a new book right now for March and April, and it doesn’t make sense to have people join mid-way.

After my Camp-inspired response above, the potential new member of my book club thought for a bit. He decided it makes sense for him to join even if he has no time to read the actual books. I doubt that’s something I could have sold him on with my pots-and-pans sales shtick. And it’s not something I will try to sell you on either.

But if you are interested in the Insights & More Book Club, whether for the books themselves, for company to help you unlock value out of those books, or for other reasons of your own, you will have to sign up to my email newsletter as a first step. You can do that here. You have until tomorrow, February 27.

Why I’ve just sent you the only Times New Roman newsletter you are likely to read today

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This past Wednesday, I found myself mystified by an article titled The Reaction Economy. It was written by a William Davies — “a sociologist and political economist” — in the London Review of Books.

Davies was complaining about Twitter, and how he is trying to wean himself off it, and how his brain screams to set the record straight whenever it sees idiotic conservative tweets. But Davies is a disciplined person, so he didn’t give in to the urge and get back on Twitter. Instead, he went and wrote a 6,276-word article in the LRB about it.

As I read this, I found myself mystified why I was reading it at all. I mean, what was fresh here? Some guy saying he wants to use social media less? Or a liberal airing his lungs about conservative trolls? Or an online pundit shaking his finger and warning me, as I nod along in silence, that social media is designed to provoke outrage?

And yet, there I was, reading, paragraph after long paragraph. I asked myself why. One small part was the good headline, The Reaction Economy. That sucked me in initially. But what kept me going had nothing to do with the actual content, which was neither new nor insightful.

I realized that the real reason I was reading was that the article was hosted on the LRB website. Beyond that, it was the formatting — 10-line paragraphs, drop capitals, Times New Roman font.

Copywriter Gary Bencivenga once told a story of how his ad agency rushed an ad into the New York Times. In the rush, the NYT typesetters set the ad with a sans-serif font. Gary’s agency complained, and the Times offered to run the ad the next week, for free, with the correct serif font. This was not a proper A/B split test. Still, the serif ad ended up pulling 80% more sales than the sans-serif ad the week earlier.

Is there really sales magic to serif font? Probably not. But we use cues all the time to decide on value, and to guide our decisions. I’ve written before how I find myself unable to spend more than 20 seconds reading a 700-word blog entry or email newsletter, but that I’m happy to read a four-volume book of 1,900 pages for more than a year.

Quality of content is a part of it, but only a part. The fact is, I use cues all the time to evaluate that quality, and I rely on past habits to determine what deserves my attention or not.

So my point for you is is, why stack the odds against yourself? Why give your reader subtle cues that your writing is skimmable, disposable, low-value fluff? The bigger principle, which I’ve seen proven in different areas of life, is: Assume people are already acting how you want them to act. Very often, they will end up doing just that.

Since you’ve read this far, I assume you must be a reader. So I will remind you that, for the next three days, until February 27th, I am opening the doors to my Insights & More Book Club. After that, I will close off the club to new members. We will start reading the next book on March 1st, and it makes no sense to have people join mid-way. The only way to join is to be signed up to my email newsletter first. If you like, you can do that here.