Email pitches for highly customized service businesses

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The owner of a creative agency signed up to my list a couple weeks ago, and had a question:

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Would love to learn more about what kind of materials / services you offer in regards to specifically email pitches.

[My industry] is pulling back some right now, so we are having to put a larger emphasis on outbound, which we never really had to do before.

We are services based business and everything is so customized it makes it a challenge to really blanket offers.

However, we do get pretty good responses when we do put stuff out there.

Are you able to share some of what services you offer / any preferred reading that I should check out on your website etc?

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There’s nothing on my site I would recommend for learning about cold outreach, and there are no cold outreach services I offer at the moment.

But I have been experimenting with cold emails myself, and I have been reading up and listening up on it.

It seems there are two schools of cold emailing:

#1. Carpet bombing, where the bulk of the work goes into setting up the technology for sending dozens or hundreds of automated “personal” emails each day, and feeding that with more or less qualified leads from various databases or from virtual assistants.

​​The idea here is to send out thousands of cold emails and maybe get two or three qualified responses.

#2. Social engineering, where, much like a red team in cybersecurity, you try to find a way into a specific organization by sending just the right message to just the right people.

The idea here is to send out 10 emails and maybe get 10 responses, which you then have to somehow twist and turn into suiting your purpose.

There’s been plenty written and said about the first approach to cold emailing.

There’s no doubt it works, but I’m personally not interested in it. And maybe, if you’re like the agency owner above, it’s not really an option because of the way your business is set up or what you offer.

So what about the second, social engineering approach?

It’s tricky and time intensive.

But if you’re after large accounts or valuable partner relationships, it can make sense to invest that time and to learn the tricks.

Again, this is not something I personally am teaching at the moment. But I do have something to recommend.

The worst part of this recommendation is that it’s free, which will make many people shrug and say, “Oh, I will come back to this later.”

The best part of this recommendation is that it might stop being free or disappear at any minute, particularly if people like me keep linking to it.

If you’d like to get it before it goes away, or before it gets a big price tag stuck on the side of it:

https://bejakovic.com/cold

The light at the end of the tunnel

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“I’ve been doing a lot of thinking, and the thing is, I love you.”

“What?”

“I love you.”

“How do you expect me to respond to this?”

“How about, you love me too?”

“How about: I’m leaving.”

That’s the start of the last scene of the 1989 romantic comedy When Harry Met Sally. In case you haven’t seen it, the movie goes like this:

The first time Harry and Sally meet, they hate each other. The second time they meet, Harry doesn’t even remember who Sally is. The third time they meet, Harry and Sally become friends. Then they sleep together, and things go south and they stop being friends.

And then one New Year’s Eve, Harry finally realizes he loves Sally, and he runs to meet her, and he declares his love. And she says, “I’m leaving.”

The fact is, screenwriter Nora Ephron and director Rob Reiner both felt that movie should end like this.

​​No way should it end with Harry and Sally winding up together. That’s not how the real world works. People in those kinds of relationships don’t end up together.

That’s how the first two drafts of the movie actually went. The bitter truth.

But in the third draft, Ephron wrote this final scene, and Reiner shot it. After Sally’s “I’m leaving,” Harry delivers a speech about all the little things he loves about her, and they kiss and they wind up together, forever, in love.

And that’s how the movie was released, and it was a big, big hit.

So what’s the point?

Well, maybe it’s obvious, but you can go negative and cynical and sarcastic for the whole movie, but you gotta end on an inspiring, positive note.

​​It’s gotta make sense to people and give them a feeling of hope, at least if you want to create something that has a chance to be a big big hit, something that can appeal to a wide swath of the market.

Or in the words of screenwriter and director David Mamet:

“Children jump around at the end of the day, to expend the last of that day’s energy. The adult equivalent, when the sun goes down, is to create or witness drama — which is to say, to order the universe into a comprehensible form.”

But now I have a problem:

I’ve just pulled back the curtain. And what’s behind the curtain is not so nice. So how can I end this email on an inspiring, positive note?

Well, I can admit to you that the world is a large and complex and often unjust place. But it does have its own structure. And just by reading these emails, you’re finding out bits and pieces of that structure, and that helps you make more sense of the world you live in, and it helps you shape and influence the world for the better.

I can also tell you that the above bit, about Harry and Sally and Nora and Rob, is part of a book I’m working on, the mythical “10 Commandments of Hypnotists, Pick Up Artists, Comedians, Copywriters, Con Men, Door-To-Door Salesmen, Professional Negotiators, Storytellers, Propagandists, and Stage Magicians.”

I’ve been working on this book for a long time. But there’s light at the end of the tunnel.

In the meantime, do you know about my other 10 Commandments book, 10 Commandments of A-List Copywriters?

It also collects bits and pieces of the structure of the world, and it can help you understand and shape that world for the better. In case you’d like to find out more:

https://bejakovic.com/10commandments

Riveting, personal story to fill my mistake quota

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Hold on to your seat, and prepare to be riveted by the following true and very personal story:

Two days ago, I meet up with my friend Adrian. Adrian suggests we go out to dinner tonight, just him, me, and my dad. (Adrian is also friends with my dad.)

I say fine.

Adrian and my dad and I text yesterday to confirm the place and time for the dinner. We quickly agree.

But then it turns out Adrian’s wife would like to join also, along with their 3-year old daughter. Oh, and can we move dinner three hours earlier because of his daughter’s bed time?

I’m not thrilled by the idea — the early dinner, the wife, the kid. I honestly tell Adrian the earlier time doesn’t work well because I also have a family lunch to go to in the afternoon.

He says he’ll check with the wife.

Throughout the rest of yesterday, there’s more tussling over WhatsApp. And then finally, in the early evening hours, Adrian decides to go back to the original plan, the original time, and the original company for the dinner.

TA-DAAA! The end.

Now that you’ve read this, I want to apologize. I know this story was only riveting in how stupid it was.

​​But how else to get the following point across in a way that sticks?

A couple months ago, I bought a book called Suddenly Talented by Sean D’Souza.

Sean you might know — he’s an Internet marketer who’s been in the game since before Google, and I’ve written about him often in this newsletter.

Sean is best known for his unorthodox marketing ideas. But he’s branched out also — to courses and workshops about cartooning, photography, and learning and skill acquisition, which is what Suddenly Talented is about.

I actually haven’t read Sean’s book yet.

​​But there’s a WhatsApp group for everyone who’s bought the book, where Sean holds court and explains his ideas about how to get good at anything, and quick.

One idea will probably be familiar to you — it’s to get okay with making mistakes, whether you’re drawing, learning a new language, or trying to write a daily email.

But Sean takes it one step further.

​​In his own workshops, he actually gives his students a mistake quota.

​​​In other words, he tells his students that they have to actively and consciously make a certain number of mistakes before he will let them even attempt to do the thing right.

Result? I don’t know, but I can guess:

1. People loosen up. They realize that a mistake is not as fatal as it might seem in their imagination.

2. People actually learn something, by actively dancing around the “right” thing to do. In the words of Claude Debussy, music is the space between the notes.

“Fine fine,” you might say, “enough with the poetry. Does this really work?”

I don’t know. But it sounded interesting enough to give it a try. That’s why I opened with the pointless and uninteresting story above.

Don’t open your emails like I did.

Or do. Do it to teach yourself that hey, even a terrible email doesn’t really cost me anything, and hey, maybe I’ll even learn something by doing things wrong.

Are you convinced? Are you not convinced? It’s okay either way.

But in case this email triggered something in your brain, you might want to check out my Most Valuable Email training. It comes with a swipe file of 51 interesting ideas, many of which have proven valuable to me and to the people who have gone through MVE, sometimes even paying for the entire course.

If you’d like to find out more:

https://bejakovic.com/mve

8 things not to do in your emails

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1. Give people bulleted lists of how to content without any stickiness

2. Use really obstruse, arcane, or recherché language

3. Open up with something vague and fluffy

4. Talk about yourself in a way that’s not relevant to the topic or interesting to your readers

5. Insult or demean your customers

6. Get needy

7. Have a story that goes nowhere and says nothing

8. Have a listicle that’s not 7 or 10 items long

Um. It might seem to you on first impression that I’m telling you not to do some things in emails that I’ve actually done in this very email.

And you know what they say about first impressions.

They come before second impressions.

And they tend to be right more often than not.

If you’re wondering why I would deliberately tell you not to do some things that I’m doing myself, well, I’ll have more to say about that tomorrow.

For today, here’s one bonus thing not to do in your emails:

9. Write an email that in no way presells the offer you’re going to make

And on that note, here’s a course that has little to do with today’s email, but that might still be very valuable to you:

https://bejakovic.com/mve

Agency clients who don’t stay

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Last week, I was talking to the COO at a health clinic.

The CEO of that clinic — the doctor who heads the clinic — has written a good book, with lots of top endorsements and lots of 5-star reviews on Amazon.

But the book is hardly a best seller. I’m guessing it maybe makes a few dozen sales a month.

“You know,” I said in the voice of a precocious 9-year-old child, “you can run ads on Amazon to promote the book.” I’m smart like that, and I know lots of stuff, so I like to show it off.

“Oh yeah we tried that,” the COO said. “We hired an agency a while back to run ads on Amazon for us. But it didn’t drive that many more sales, and we were paying the agency $1k a month just to keep it going. So we stopped.”

Now, here are a few random facts, which I hope to snap together for you like nuclei colliding and fusing to release a tremendous amount of energy:

1. The core offer for this health clinic is a program that costs $50k a year

2. Rich, successful people tend to read books

3. People who read a book all the way through are prime prospects for an upsell, even a ridiculously elastic one ($5 => $50k)

You see where I’m going with this?

It’s quite feasible that, for this particular business, one good extra client a year, attracted via the help of this Amazon ads agency, would pay for the entire year’s services of the ads agency, and then some.

That would be great for the health clinic, for the Amazon ads agency, and presumably, for the patient who had decided to invest in that expensive year-long program.

And yet, it wasn’t happening.

I’m bringing this up because over the past few weeks, along with talking to health clinic COOs, I’ve also been talking to people who offer services and run agencies of different stripes.

I’ve heard a few of them complaining:

“We can’t make clients see the unique value of our services”

“The clients are never permanent, and I seem like a Chinese acrobat juggling many plates at once”

“Clients are comparing my work to much cheaper freelancers”

A part of this really can come down to having bum clients. Not much to do there, except find better clients.

But what if you have — or have had — clients like the health clinic I wrote about above? Somebody with a solid business… a good product… decent marketing… and still they couldn’t see the value in continuing to pay for your services, which should be plugging up a real gap in their business?

Well, in that case, write me and tell me about it.

I’m curious to hear your story.

And maybe we can figure out a way to prevent this from happening again… and even to profit from those clients who already got away.

The highest paid quality on earth

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Last night, I started reading a little book on door knocking.

Door knocking?

Yep, it’s a real skill. And a lucrative one. ​​​

​​​The book was written by a real estate agent who built her entire career by going up to a stranger’s door, knocking on said door, and if somebody opened, asking if they wanted to sell their home.

​​Most of the time, the people inside said no. So the real estate agent would turn around, walk down to the next house, and do it all over again.

The author of the book gives a few good reasons why a sane person might want to live their life like this. Here’s a few that might resonate with you:

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You will earn more money than most doctors, lawyers, pilots, and professors. You will have more freedom to come and go than almost any other professional, and you will have a saleable product (your business) that will continue to support you after you exit the industry.

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I love this book so far, and in particular I love what the author says is the number one quality that leads to success as a door knocker, and by extension, to success in opening up any kind of sales conversation.

Can you guess what this quality is?

I’ll give you a hint. In fact I’ll give you a few hints, and tell you what it’s not:

* Persistence. A lot of people persist in spite of not getting any results or making any sales. (Such as, ahem, myself for large stretches of writing this newsletter.)

* Intelligence. Good God no.

* Extroversion. Now we’re getting a little warmer, but in the words of Eddie Murphy, that ain’t it…

* Likeability. Sure, being seen as likeable helps open conversations. But a lot of people, myself included, tend to default to thinking that you’re either likeable or not.

​​Of course, that’s not true.

​​We each morph from moment to moment, and from environment to environment. Our likability goes up and down, because it’s not really inherent to us. It’s in other people’s heads, and not something that we have control over. So likeability ain’t it either.

I’ve now given you some hints. I told you what this magic quality is not. As to what it is?

If you’d like to know that, I’ll tell you. Or rather, I’ll point you to it.

​​This quality makes up chapter one of one of the greatest sales books of all time, where it’s called the “highest paid quality on earth.”

If you’d like to know what this quality is and why it is so valuable and how to get it, read the book.

​​Plus, read the book because no less of an authority than Gary Bencivenga, the A-list copywriter who gets the most love an adulation from other top-level copywriters and marketers, credits his great success to this book.

And by the way, you can cheat. You can find out what this quality is without reading the book.

Somehow, I suspect this will do absolutely nothing for you. But you decide. Here’s the book, with all its sales wisdom:

https://bejakovic.com/highest-paid

Why do I keep linking to Amazon???

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I got a question from a reader last week, which I didn’t realize until just now had a slight dig at me towards the end:

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I noticed that you linked to Amazon quite a lot in recent weeks … curious about your rationale?

Engagement, commission, or simply being unpredictable (ultimately become predictable)?

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How’s this for predictable:

It is well known, by anybody who knows anything about Internet marketing, that linking to Amazon, particularly to books on Amazon, particularly to books on Amazon that feature word “eskimo” in the title, increases Gmail deliverability. This in turn translates to higher engagement and greater retention on expensive continuity programs like the ones I don’t sell.

No. Of course not. It’s nothing like that.

There’s no kind of tactical reason for why I’ve linked to a few Amazon books over the past few weeks.

I did it because the books were valuable and useful to me, and I thought they could be valuable and useful to you.

But beyond that, there is another, more personal reason.

I could explain that reason in my own words.

But the fact is, somebody has already explained it for me, in words that are so good thath they have stuck with me for 6+ years now, and that come ringing back in my head at certain key moments in my life.

If you’d like to find out those words, and maybe learn something that can help you run your business and your life better for the long term, then read the following, which is not an Amazon book:

https://www.psychotactics.com/greater-profits/

What comes after email promos?

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Last week, I got an email with the subject line, “quick question John.” I opened it up to read:

“I’ve been following your work since you’ve launched Simple Money Email – love your stuff!”

Mhm, sure you do. It’s Simple Money Emails, with an s, in the plural.

I skimmed over the rest of the guy’s message, which tried to be clever and funny. Finally, I got to the offer at the end:

“Would you be interested in re-launching Simple Money Email (or any other one of your courses) – to make $25k, $50k–and depending on your list size–even $100k… by the end of May?”

I would absolutely love that — especially since this cold email pitch hit my inbox on June 3rd, three days after the end of May.

But whatever. My point here is not to take apart this guy’s cold email and all the problems in it.

My point is simply to highlight that I, John Bejakovic, who am currently a hot seat coach in Shiv Shetti’s Performance Copywriter Method mastermind, where we teach people how to do email promos, am being pitched by copywriters I’ve never met, who want to run an email promo to “relaunch” my course for me.

All of which makes me wonder what’s coming in the future.

​​​Not necessarily as a replacement for email promos. Email promos work, the same way that email marketing works, the same way that marketing works.

No, what I’m wondering about is what will be the next business opportunity.

​​What will copywriters latch onto next as a thing to pitch to business owners?

​​What will business owners latch onto as the next business opportunity to pitch to people, copywriters included?

I have my own ideas about this.

​​But I’d like to hear yours as well.

​​If you’d like to share them with me, hit reply.

​​I’m not promising anything in return. But who knows, maybe we can get into an interesting conversation, and figure out something valuable for the future.

I’m free at last

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I entered the kitchen this morning in a kind of triumph and prepared a celebratory feast.

There was homemade shakshuka with a few fried eggs on top. There was bread, Catalan “pa de vidre,” which I love but rarely eat any more. There was butter, delicious butter, which I also rarely eat any more, except on special occasions.

And all this was a bonus added to the usual horsefeed that I chew through almost every morning.

“Free at last,” I said as a kind of thanksgiving prayer. “Free at last… thank God almighty, I’m free at last to eat whatever I want.”

The reason for today’s triumphal breakfast was that yesterday was the fifth and final day of the fasting mimicking diet I was doing.

If you don’t know the fasting mimicking diet, it’s a special diet, designed by a USC professor of nutrionology/how-not-to-die science.

The fasting mimicking diet has you eat significantly reduced calories and eliminate almost all protein for 5 days. Basically, you eat a bunch of vegetables and some olive oil for 5 days.

Why??

The claim is that this gives you A) all the benefits of an extended water fast, without B) any of the downsides, such as ravening hunger, impractical weakness, and long-term muscle wasting.

The USC professor has all kinds of medical studies, on rats and cats and maybe even owners of cats, to prove that his fasting mimicking diet does as he says.

I don’t have any real way to verify what he’s saying. But I trust the man — because you gotta trust somebody sometime.

I can also tell you that is that this is the second 5-day FMD cycle I’ve done, the first being back in February.

Both times, I was not hungry at all (just bored with eating vegetables all day), I could still go to the gym, and I got the results I was looking for.

As for what those results are, I’ll keep that private. I’m a little shy, and I’m sure you don’t wanna know anyhow.

The point though:

If you come from the world of direct marketing, as I do, you might be jaded, as I am, and think that every new “mechanism” is just some scheming copywriter’s invention.

But on occasion there really are genuine hacks, breakthroughs, secrets, better mousetraps or micetrap, which give you all the benefits without any of the downsides. Or at least something close to it, something close enough.

Once you have a new mechanism like that, your thing sells itself.

I was pretty much sold after hearing the name “fasting mimicking diet.” I guess so were many other people. Celebs such as Jennifer Aniston, Kate Hudson, and Gwyneth Paltrow have done the fasting mimicking diet — and somehow, I doubt that they read the sales or scientific literature on it.

But let’s get to business.

My claim has long been that online courses have a real problem:

The good information inside them flies in one ear and flies right out the other.

It takes repeated reading/listening of a course to remember any of it. That’s bad.

What’s worse, it takes application of the ideas inside a course to actually get any bit of real value from the course.

But most people never do any of that.

I say this in spite of the fact that I myself sell online courses.

But I also sell something completely different:

My Copy Riddles program.

Copy Riddles is not a copywriting course in any traditional sense. It’s not good information. It’s something else.

For more info on this training program that’s unlike anything you’ve seen before, with a genuinely new mechanism that gets valuable copywriting skills into your head:

https://bejakovic.com/cr

I know what you did last night

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Well, I can take a guess. It’s not like I have a little camera in your kitchen or anything like that.

​​Also, I don’t know everything you did last night, nor do I want to. But I can take a good guess about at least one thing you did last night.

​​I’m guessing it’s one of the following:

1. You checked the latest Wimbledon results, or

2. You nodded with approval at the news that the far-right party in France lost at the elections, or

3. You read up on the U.S. election, maybe even going so far as to investigate what exactly “Project 2025” is.

So?

Did I guess right?

Did you do any of those things last night?

If you did, you may now marvel at the amazing clairvoyant powers of Cavaliere Bejako.

And if you didn’t do any of those three things last night, well, you really should have. At least one. At least statistically speaking.

A few days ago, I made a list of 10 ways to get an idea of what people are thinking about and interested in, right now.

And this morning, I cross-referenced some of these sources of information. Those three things above were the top three things I saw in my CIA-like sleuthing.

I did this research because I’ve been re-reading the Robert Collier Letter Book, which I have come to believe is the most valuable copywriting book ever published.

For example, after reprinting a sales letter that had helped sell 250,000 copies of an 820-page history book (!) by mail (!) in 1923, Collier says the following:

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The point would seem to be that if you can tie in with what people are thinking about and interested in, you can sell anything. And the particular form that your letter takes is far less important than the chord it happens to strike.

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So there you go. Figure out what people are thinking about and interested in, and you can sell almost anything.

Of course, what people are thinking about doesn’t have to be of general interest — something that will show up on Google Trends.

​​Your particular audience might have a unique and specific obsession right now that only a small number of other people share.

But the point is the same. If you can figure out what that obsession is, and if you can tie your sales message into that, then…

Well, would you like to buy something? Then consider this highly topical and highly valuable offer:

https://bejakovic.com/mve