Dan Kennedy

One extra step that conjures sales out of thin air

by

Three quick stories today about something valuable and important:

The first story is from the Dan Kennedy talk I shared a few days ago.

Dan needed a new closet. A closet salesman gave Dan a rundown of the features and benefits of the available closets.

But Dan didn’t buy. He had the money and he needed the closet, but he wasn’t moved. “It didn’t align with my interests,” he said.

At the same time, Dan’s wedding anniversary was coming up. So Dan says… the closet salesman should have asked about upcoming special occasions. He could have easily sold Dan the new closet as the perfect anniversary present. (Apparently, Mrs. Kennedy loves a good closet, and it would have been convenient for Dan.)

The second story I heard Rich Schefren tell on a Zoom call last week. The interviewer brought up how some businesses are suffering during lockdown. For example, Airbnbs.

At which point, Rich jumped in to say his wife’s Airbnbs  have been thriving. She’s been renting out her largish Airbnb houses to apartment dwellers — from the same town. These folks want more space during quarantine to avoid a 2020 re-enactment of The Shining.

The third story is also from last week and comes from my work with one of my clients. They sell a bunch of ecomm products to a large email list. One of these products are wool balls that are supposed to replace dryer sheets.

The first email was four weeks ago. We sold the wool balls as a reusable, money-saving dryer sheet alternative. That email did ok.

Then last week, we sent out a second email to sell the same wool balls. On average, the second time we run the same offer only does about 60% as well as the first one.

Not this time. This time, the second email did as well as the first email. That’s because instead of leading with dryer sheets, it lead with acne. Didn’t you know? Acne is caused by clogged pores, which happens when you get wax all over your face, like from the pillow case you dry with dryer sheets.

The point of all these stories is that you can conjure up sales out of thin air. Sometimes many such sales. All you have to do is get one thing right. And that one thing is…

​Positioning. Selling what people want… rather than what you have.

But here’s a warning. Positioning requires effort. One whole extra step, beyond what everybody else is doing. Or in Rich Schefren’s words:

“As the marketer, you have to connect the dots for people. You can’t sit on the sidelines hoping that someone else will do it.”

Dan Kennedy and enlightening tone-deaf marketing

by

Have you noticed the rise of the term “tone deaf”?

I thought I had. So I gave it a check just now on Google Trends. Turns out my suspicions were correct: the use of “tone deaf” has shot up three-fold in the past three weeks.

It’s an ugly epithet. Unsurprisingly, businesses are tripping over each other not to sound tone-deaf and instead, to sing a sweet-sounding corona-themed lullaby to soothe their stressed customers. The lullaby is titled, “During these uncertain times.”

But let me stop with these tone-deaf jokes, and let me give you something useful:

I’ve got this theory that predicting the future is really hard. That’s why I’ve ignored any advice coming out in the past month about how to prepare for the “new normal.” That doesn’t mean all this advice is bad — I’m sure some of it is spot on — but I’m not smart enough to figure out who’s right and who’s just very persuasive.

There is an alternative though. There have been plagues before and there have been economic collapses.

So if somebody came out with a bunch of advice, say, during the 2008 economic crisis… and this person survived this crisis and emerged from it better off… then this advice might be worth listening to.

And that’s what I’ve got for you today. It’s a talk given some 11 years ago by Dan Kennedy. I listened to it yesterday and it was one of the most enlightening marketing talks I’ve heard in a long while — and not just during these uncertain times.

Only thing is, if you’re easily offended by tone-deaf marketing, you’ll definitively want to skip this talk. In fact, Dan Kennedy says at the start that, out of the thousands of talks he’s given in his life, this was the only time he got a complaint letter ahead of the talk itself, and not just after.

So consider yourself warned. If you’re still up for it, here’s where to go:

https://mikecapuzzi.com/dan-kennedy-presentation/

A non-tactic for making friends at marketing conferences

by
One of my todos for 2020, along with losing 80 pounds, developing a magnetic personality, and writing my first novel…

Is to go to a marketing conference.

All the big names say you gotta do it. It’s where relationships are made… it’s how you meet the top clients… and if you’re serious about copywriting, it’s supposed to pay for itself.

So I’m putting together a list of such events, and I’m steeling myself to go. I say steeling, because my image of how conferences work isn’t pretty:

A bunch of hungry, pushy, teething pups, all pressing forward to grab a nipple on the tired bitch’s teat.

If that’s how you imagine marketing conferences as well, then I wanna tell you a story.

I heard it today while listening to a podcast episode where Kevin Rogers (of copychief.com) interviewed Dan Ferrari (a top copywriter).

At the time of this interview, Dan had only been copywriting for 3 years. And yet, he already had a string of controls for the Motley Fool, and he had made connections with some of the biggest names in the industry.

Such as for example, at Brian Kurtz’s Titans of Direct Response in 2014. This event featured a bunch of copywriting and marketing legends, including Gary Bencivenga, Dan Kennedy, Jay Abraham… the list goes on.

On the first day, Dan (Ferrari) found himself seated all the way in the back of the room, one table away from all the speakers.

When the break came, the whole room erupted as everybody pushed to the back to try and get a word in with one of the celebrities.

As the smoke cleared, Dan spotted a woman sitting meekly by herself. And rather than trying to join the feeding frenzy, he started talking to her.

She wasn’t a marketer.

She wasn’t a copywriter.

In fact, she was only there because her husband had to come.

So Dan and she had a nice conversation. At the end of it, her husband came over. She introduced him to Dan.

And that’s how Dan met and started a friendship with Gary Bencivenga.

Now, I’m definitely not telling you this as a manipulative tactic for worming your way into the inner circle of big players you cannot reach otherwise.

I just want to suggest (to you as well as to myself) that going to a conference and having normal, human-sized conversations, can be productive and useful, even in such a seemingly competitive environment.

By the way, if you too are thinking of going to a marketing or copywriting (or other) conference in 2020, let me know. Maybe we’ll be at one together, and I’d love to meet you in person.

Proof that Donald Trump is actually smart

by

Dan Kennedy once told a revealing story about Donald Trump:

Some years earlier, Dan was giving a talk at some kind of event. After his talk, he ran into Trump back stage.

​​”What are you reading these days?” asked The Donald.

Dan listed one book.

The Donald nodded.

Dan listed another.

The Donald nodded again.

Dan listed a third.

The Donald turned to his hanger-on and said, “Get me that, I haven’t read it yet.”

​​I don’t know about you, but to me this doesn’t sound like the dolt that the media likes to portray.

Anyways, in spite of the pulling power of Donald Trump, I actually want to talk about Dan Kennedy tonight. In case you haven’t heard, the man is either dead, or very close to dead.

Now, I’m not sentimental about death in the least. But a few things are undeniable:

1) Dan Kennedy was a big name in the direct marketing space, and a big influence on many.

2) He had tons of interesting and entertaining stories, like the one above.

3) He was smart, and he was successful.

So even though I’m not personally saddened by Dan Kennedy’s death, I do respect what the guy did and how he did it.

And so, today I’d like to point you to a Dan Kennedy talk that I go back to regularly, because it’s got so much marketing value.

This talk was the keynote speech to Brian Kurtz’s “Titans of Direct Response” event, which sold for $2k while it was still available.

Brian made this presentation of Dan’s available for free online for some reason.

And if you’re interested in learning more about direct marketing and copywriting, from a guy who clearly knew what he was doing, then I think this video is worth a look. Or two. Or ten.

(Plus, it’s where Dan actually tells the Trump story above.)

In case you’re interested, here’s the link:

https://vimeo.com/user41807591/review/132998983/eacabe46f6

The other way to persuade

by

Let me ask you a personal question or three:

Are you very politically conservative?

Do you care passionately about the fate of the planet and about climate change?

Were you out in the streets last night, partying after the Toronto Raptors won the NBA championship?

If you said “yes” to any of the above questions, then I believe you’ve got a leg up in the copywriting, marketing, and persuasion game.

Here’s why.

Dan Kennedy, possibly the most influential educator when it comes to direct marketing, once shared his four guiding principles for writing direct response copy. The one that’s relevant for us right now is:

“Great direct response copy makes people identify themselves as one or the other.”

In this way of looking at the world, there are two ways to persuade. One is based on self-interest — that’s 95% of “How to write copy” guides will tell you. But there’s another way. And it’s to appeal to somebody’s identity.

As Dan puts it, “they tell you the identification, and you tell them the behavior.”

This can be overt, such as, “If you’re politically conservative, then you should be outraged at the state of illegal immigration in this country.”

It can also be more subtle. Such as, “Choosy moms choose JIF.”

Now, I hope if you dig around in your brain right now, you will find at least one or two strong “self-identifications.”

Maybe that’s an alignment with an outside group, like a party or a cause or a team.

But it might also be the kind of person you strongly feel that you are (for example, a good mom).

Once you find this self-identification in yourself, start observing your own feelings, your own behaviors and attitudes when it comes to protecting and cherishing that identity.

Bottle all that up.

And use that insight and experience to become a superhuman marketer, persuader, or copywriter, by talking to other people’s self-identifications.

You will have a new and powerful arrow in your quiver — which the majority of your competition won’t even know about.

And you don’t even have to do much to attain it besides what you already love to do.

As for me, I’ve been working lately with some choosy owners of online businesses. They’re trying to build up a stockpile of copy assets that get their prospects to buy, and their customers to buy more.

I’ve also heard from other business owners who are in the same position, but who aren’t working with me yet. And you know what they did? They wrote me an email to talk to me and see if I could also help them grow their business.

How to sell in paid products without alienating customers

by

Uh oh.

My post from yesterday gave a bunch of examples of infotainment I plan to put into my upcoming book on essential oils.

But the examples I used were often taken from sales materials, rather than info products themselves.

Is this a giant screw-up on my part?

Let’s see.

Copywriting all-star Gary Bencivenga once said that sales material should be valuable enough to read on its own.

On the other hand, prolific marketer Dan Kennedy embodies the idea that paid products should also sell. (They can sell other products, or at least you as an expert.)

In other words, paid and free content can and should be quite similar. Here are a few other points to think about:

Also, former Boardroom exec Brian Kurtz talked about the kinds of premiums (aka bonuses) that Boardroom would give away with their books. What they found is that when somebody buys something, the best thing is to sell or give them more of the same. So if they are buying a health book, offer them 3 more health books as a bonus.

Finally, supplement marketer Justin Goff does something similar in the world of supplements: simply offer the buyer more bottles of the same supplement as an upsell.

And here’s how this ties back to info products or sales pages (or sales emails) that promote those products:

If somebody is “buying” your free promotional products…

In other words, if they tune in regularly to hear your personality and stories and lame jokes and whatever else you use to spice up your free promotional content, whether that’s emails, or blog posts, or speeches behind a podium….

Then it makes no sense to turn off that tap when you charge them money for an info product.

Of course, the paid product should be valuable and should close some of those loops that the free content opens. But it should continue to be entertaining (and even to sell) in the same way as your free stuff — or you will have some sore and disappointed customers.

And that in a nutshell, is why infotainment examples from sales letters — as well as more direct sales techniques — can go straight behind the paywalled curtain as well.