Business Ideas

How to cut your unsubscribes almost in half

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In this email, I’ll write about an idea you’re probably heard before. It might not be anything new to you. In fact, you might not want to read this email at all.

Yesterday I was talking to a coaching client. He recently took over the management of an email list with 50k subscribers.

That’s my preferred position, by the way — a kind of Harry Hopkins-like figure, a back-end advisor and scheme man rather than a front-facing figurehead.

​​Unfortunately I can’t do that with my own emails. Still, I continue to write this newsletter simply because I find the practice so personally valuable.

But back to the coaching call. My coaching client took over the management of this sizable list, and he started sending more regular emails.

At first, he put a paragraph at the top of these emails, warning his audience they would be getting emails more often, along with a link in case they wanted to unsubscribe.

Unsubscribe link right at the start of the email. Result? 50-60 unsubscribes each time.

He then took that paragraph out. Just the usual unsubscribe link left at the end of the email. Result? The unsubscribes jumped to 100.

That’s the idea I warned you about at the start. You’ve probably heard it before.

Really, it’s a tale as old as time, a song as old as rhyme. But these days, it mostly gets attributed to Jim Camp’s book Start With No.

Says Camp, never take away your adversary’s right to say no. In fact, go out of your way, make a show, above and beyond, to assure your adversary you respect his or her right to say no. And mean it.

Camp was a negotiator in billion-dollar deals.

In other words, this isn’t just about cutting your unsubscribes. It’s also about making more sales and making more deals. And most importantly, it’s about continuing a valuable relationship into the future.

I’ve repeatedly promoted my Most Valuable Email course in these emails.

Perhaps you’ve decided this course is not for you. Perhaps you’re just not interested in it. That’s fine.

Otherwise, if you’d like more information about Most Valuable Email, you can find it here:

https://bejakovic.com/mve/

Why the bathroom is a great place to negotiate

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I walked to the beach this morning. People were out jogging. Others were going into the sea. Some were playing with their dogs. And there I was, listening to a course by negotiation coach Jim Camp, and taking notes on my phone.

“One of the things I like to do is negotiate in the bathroom,” Camp says. “It’s a great place to negotiate.”

To me that sounded like the usual contrary and shocking Camp material. But this one is surprisingly straightforward.

“When are people most exposed?” Camp asks. “I’m not talking about their physical parts. I’m talking about, when are they most relaxed, in their mind? When do they open their mind? When are they most exposed? ‘Well, the fight’s off. Now I’m free to go to the restroom.’ As they go to the restroom, you ask them a question. They’ll answer. They smile, and they answer the question. It’s a great time to do research.”

That’s a good tip for when you negotiate. Or for when you do magic.

Because this is the same exact idea described in a book I read not long ago, by a guy named Gary Kurtz, about the use of misdirection in stage magic.

Kurtz has a name for this bathroom phenomenon. He calls it the off-beat. The off-beat is the relaxation, the lull in attention that happens when the audience thinks the magic trick is over. That’s when the actual sleight-of-hand is done.

I’m thinking of writing a new book. I don’t have a title yet. Maybe I will call it, “10 Commandments of Hypnotists, Pick Up Artists, Comedians, Cult Leaders, Copywriters, Door-To-Door Salesmen, NLP Trainers, Storytellers, Professional Negotiators, and Stage Magicians.”

The topic would be core ideas I’ve picked up from a bunch of far-flung fields, which are actually all the same field – one that’s all about controlling attention, heightening emotions, guiding people to an outcome.

I’m only thinking about this book right now. But if you have any input you’d like to give me — stories you think I can include, other fields I didn’t think of, specific techniques you have in mind — hit reply and let me know.

​​I don’t have anything to promise you in return, except my gratitude, and an acknowledgement in the book if I ever do put it out. Thanks in advance.

I’m good at writing stories, hate writing personal stories, and found a new way to look at it

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I spent a good amount of time just now, thinking up and then discarding 10 alternate angles to start this email about personal stories. The fact it took me so long and I still got nothing proves the point I’m trying to get at:

It’s easy to write stories. It’s hard to write personal stories. At least write ’em well.

But what does that mean?

I’ve written thousands of stories, in the context of this newsletter, in sales emails for clients, in Facebook ads, advertorials, sales letters.

Many of those stories were written well, in the sense that people read them, and were then hypnotized — they became open to suggestion and influence.

Most of those thousands of stories involved my clients, or were retold horror stories I’d found online, and one was about Benito Mussolini, and what happened to his corpse after he died.

But out of those thousands of stories, some were also personal stories, featuring me. Some of those personal stories I managed to write well. Some not. I never knew why.

Because of this, I always felt an extra level of confusion, resistance, and doubt whenever I have to tell a personal story. “Is this a good story? Should I include this bit? Is it relevant? Is it interesting? Am I just including it for the sake of ego? Is it irrelevant to the story but somehow important on another level?”

Today I was reading an old issue of the New Yorker. I came across an article, written by Prince Harry’s ghostwriter, about the challenges of ghost writing a memoir for Prince Harry.

“No thank you,” I said immediately, and was ready to turn the page.

But I have this rule that whenever an article seems utterly repulsive to me, I force myself to read it. And good thing I did. I came across the following passage.

The ghostwriter was fighting with Prince Harry over a detail in a story. The prince wanted the detail included. The ghostwriter didn’t. The prince insisted, because this detail showed an important bit of his character. To which the ghostwriter said, “So what?” And he explained:

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Strange as it may seem, memoir isn’t about you. It’s not even the story of your life. It’s a story carved from your life, a particular series of events chosen because they have the greatest resonance for the widest range of people, and at this point in the story those people don’t need to know anything more than that your captors said a cruel thing about your mom.

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I found way of looking at personal stories insightful. I mean, this is what I’ve always done instinctively when writing stories about other people. But it’s something I could never put my finger on when writing stories about myself.

And I’m only telling you I found this insightful because maybe you too have found it frustrating to write personal stories in the past, and maybe you will find this new way of looking at personal stories insightful also.

There were other valuable things that prince Harry’s ghostwriter said, which might be useful to you, whether you’re trying to bring to life your own personal stories, or whether you too work as a ghostwriter. In case you are curious:

https://www.newyorker.com/magazine/2023/05/15/j-r-moehringer-ghostwriter-prince-harry-memoir-spare

Not comfortable asking for more money?

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Trevor “Toe Cracker” Crook was at the front of the room, finishing his presentation, and was about to launch into the pitch for his offer.

“How many of you regularly close 5-figure copywriting contracts?” he asked.

You’re supposed to participate if you’re in the audience at a conference, and give the speaker some signs of life. So I raised my hand.

I was sitting in the front row. I glanced over my shoulder. I realized that, out of 25+ other copywriters in the room, maybe two or three also had their hand up.

I felt sheepish. I put my hand down.

The fact is, I’m not overwhelmingly confident. I’m certainly not assertive or demanding.

And yet, a couple years ago, back when I was still regularly taking on client work, I was closing 5-figure deals matter-of-factly. And if I were taking on a big project now, I wouldn’t have any trouble asking for — and probably getting — $15k or $20k, upfront, depending on what needs to be done.

In my experience, asking for more money is not a matter of confidence, in the sense of some unshakeable self-belief. Nor is it a matter of assertiveness.

It’s really about systematically putting yourself into a situation where neither of those is needed. As negotiation coach Jim Camp, who guided Fortune 100 CEOs and revamped the FBI’s hostage negotiation process, had to say:

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I’ve got wonderful non-assertive people that just do magnificent jobs in negotiation. But that’s because they have the tools. They don’t need to be assertive. Assertive is not a trait that is to be desired in negotiation by any means.

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I’m thinking about putting on a training in June about how to be comfortable charging more. This isn’t only about copywriting work. I’ve been selling courses, live presentations, and consulting to make up for the fact I rarely work with copywriting clients any more. I’ve found the same principles apply whenever money changes hands.

If such a training is something that would interest you, hit reply and let me know. In case there’s enough interest, I will put it on.

My local convenience store superstar

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My girlfriend was staring hard at a piece of bubble gum in her hands. “Malik has been giving me a ton of these lately.”

Malik is a nice Pakistani man who runs the convenience store downstairs. My girlfriend regularly chats with him.

“I thought we were friends,” she said. “He made me look at his wedding photos.”

Malik doesn’t ever ring up what you’re buying. He never gives you a receipt.

​​Instead, he eyeballs the stuff you’re holding in your hands — a bottle of water, two cans of beer — and tells you the total. 7 euro 65 cents. Tomorrow, the same basket of stuff might cost 6 euro 30. Or 9 euro 15.

Sometimes, Malik senses he has overcharged you. And without looking at you directly, he senses whether you feel so too. If he ever thinks he’s gone too far, he doesn’t lower the price. Instead, he throws in something extra — a single-serve cookie, a lollypop, a piece of bubble gum. ​​Lately it’s been happening a lot.

For the past six days, I’ve been milking last week’s copywriting conference for email ideas. I will probably be able to do so until the end of this month.

During the copywriting conference, I saw a half dozen presenters go up to the front of the room to give a talk. At the end of each talk, they all sold some existing high-priced offer.

Most of the presenters offered a discount as an inducement to act now, before the conference ends.

But a few of the really smart, experienced, established marketers didn’t lower the price. That’s an ugly habit to get into. Instead, the most sophisticated marketers threw in something extra — a bonus training, a private consult, a piece of bubble gum — to get you to act now before the conference ends.

Simple, you might say.

But it was the difference between money lost and money made. It was also the difference between the adequate marketers and the superstars.

Anyways, I got an offer for you. It’s one I haven’t offered since last summer. It’s my Email Marketing Report.

If you have an email list of at least 2,000 names, and you would like to make more money from that email list, then this Report might be right for you.

My Email Marketing Report is not cheap. But it’s not shamelessly overpriced either.

That’s why there’s no discount, and no piece of bubblegum as bonus.

Even so, you may choose to take me up on this Report, because you see and decide that it can be valuable for you. If you’d like me to help you make that decision:

https://bejakovic.com/email-marketing-report/

Anonymous personal guru

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“It’s anonymous,” he said. “They never see me or find out who I am.”

I took my face out from the little plate filled with different cheeses. I leaned back in my seat. “So how do you deliver it?”

“It’s just audio of me talking. They don’t see me. And I never say what my name is.”

I was getting excited. “But what about your high-end coaching clients, the ones who are paying you a grand?”

“Yeah, we get on a Zoom call. They do see my face, and I tell them my first name. But they still don’t know who I am.”

During the Gdansk conference, I met a copywriter who’s kind of a big thing on copywriting Twitter. But his Twitter account is anonymous. He only goes by Mercure.

A couple months ago, he launched a couple coaching offers.

The quirky sales page for these offers reads and looks like a detective pulp novel. It’s red font on black background and there’s an mp3 clip at the top, hosted on Soundcloud, that sets the mood with a kind of film noir soundtrack.

The “beginner copy camp” offer sold on this page is 200 euro. The “intermediate copy camp” is 1000 euro.

A bunch of people have bought, at both levels. And they keep buying. Even so, they don’t get to find out who Mercure is.

I’m telling you this for two reasons.

One, because Twitter might not be the meme-filled sewer I always assumed it was. I spent much of the farewell dinner at the Gdansk conference grilling this guy about what he does on Twitter and how. It all sounded very positive.

Reason two is, to remind you that you can do things your own way, and it can still work.

This guy never shares his name online, either on Twitter or to his customers. He never shares anything personal about himself, beyond the fact that he’s a successful copywriter. He says he also never engages in drama or mud-slinging or taking sides.

He has a sales page that looks like it was made by a teenager in 2001 using raw HTML… he makes people submit proof they are actually intermediate copywriters if they want to join his higher-tiered thing… he kicks people out of the coaching if they don’t do the work, and he doesn’t refund them — it’s part of the deal.

And yet, it works.

Maybe you don’t want to get on Twitter. Maybe you have no problem sharing your personal life online. Maybe you like engaging in drama.

All that’s fine. I’m just telling you there really are options. Lots of things can work, as long as you get some of the basics down.

If you want to see some of that in action, then I’ll point you to Mercure on Twitter.

He and I didn’t talk about doing any kind of cross-promotion. He doesn’t know I am writing about him. In fact, we haven’t talked since the farewell Gdansk dinner.

I’m just telling you about him because I think you might benefit from knowing about the guy — either directly, via what he does, or just as inspiration, via how he does it. In case you are curious:

https://twitter.com/MercureCopy

“If you’re a copywriter and you don’t do consulting…”

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On the last day of the copywriting conference in Gdansk, A-list copywriter Parris Lampropoulos gave his second talk.

As part of the talk, Parris said something encouraging and nurturing:

“If you’re a copywriter and you don’t do consulting — let me put this delicately – you’re a fucking idiot.”

In my email from a couple days ago, I asked readers what they know that they could sell.

I got a lot of responses to that email. Most of the ideas I heard I thought were very sellable. A few I was ready to pay money for then and there.

I wonder what will come of all those ideas. I hope many will in fact turn into something. And maybe Parris’s encouraging and nurturing words above will help somebody transform their sellable knowledge into cash.

If you’re a copywriter… or you like the idea of offering consulting, but something is blocking you… you might like my daily email newsletter. I occasionally share ideas which you might find valuable. Click here to sign up.

The fastest, but certainly not the newest, way to cash

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Day 3 of the copywriting conference.

​​You can’t make an omelette without cracking two to three eggs, and you can’t go to a copywriting conference without getting your brain scrambled with hundreds of different ideas, stories, pitches, open loops that never get closed, jokes, not-jokes, cliches, and important takeaways.

Let me pull it together for a moment and tell you about the fastest way to cash. It’s not the newest way to cash. In fact it’s not new at all. I’m sure you’ve heard about it. But maybe you need a reminder.

Yesterday, one of the speakers, Adam Urbanski, said the fastest path to cash, in his experience, is to sell what you know.

The day before, Barry Randall, who I wrote about in my email yesterday, said something similar.

Barry said that what he does is, learn something, keep it simple, and then sell it. On the other hand, what most other people do is learn something, complicate it, and then get stuck.

I’m not sure those are Barry’s exact words. In spite of 51 pages of notes so far, I didn’t write that bit down. I’ll have to seek him out today and confirm it.

Meanwhile, I have a deal for you:

Sign up to my email newsletter.

When you get my welcome email, hit reply and tell me what you have learned that you can sell. I genuinely want to know.

In return, I will reply to you and tell you a practical tip to make your presentation better if you ever do sell that knowledge you have in your head.

This tip is something that popped up in my head yesterday during Adam Urbanski’s presentation.

Adam’s presentation was excellent and very effective. But I believe with a small tweak it could be even more effective.

​​I won’t seek out Adam today and tell him that — nobody wants an unsolicited critique. But if you like, hit reply, tell me what you have learned that you can sell, and I will tell you what I have in mind.

Curious quirk at a copywriting conference

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“So what do you do?” she asked me.

“Nothing much,” I said.

The cheerful English woman laughed. “But seriously, what do you do?”

I shrugged. “I write. Like everybody else here.”

Her eyes got wide. “But I don’t write anything!”

Last night, I spent a bizarre two hours, standing around with a glass of sparkling water and a plate of little croissants in my hands, talking to anybody who passed within arms reach of me.

I would start a conversation by saying, “Hello, I’m John.” And then I would try to keep that conversation going as long as I could without saying anything about copywriting, marketing, or sales funnels.

Inevitably though, everybody I talked to revealed they are a copywriter within a minute or two.

“I write for a supplement company.” “Oh I work for the Motley Fool.” “I’m in the prepper niche.”

It’s not surprising the restaurant was filled with copywriters. After all, it’s a copywriting and direct marketing conference I am attending.

When I asked people why they are here, many of them said it’s because A-list copywriter Parris Lampropoulos is giving a talk. Indeed, there was Parris, working the room and chatting with everyone. He had on a colorful shirt. “It’s a Robert Graham,” Parris said. “I put his kids through college.”

At some point, I realized there were two tablefuls of people that had not gotten up during the whole night. I hadn’t talked to anybody from either table. So I went over to one, and asked if I could join.

“Sure,” said the cheerful English woman.

We talked for a while about her Staffordshire bull terriers (9 of ’em!) and about the best years of her life (moving around in a camper van).

And then she asked me what I do. I tried to dodge the question. But eventually, I had to reveal that I too write. She said she doesn’t.

That was my first clue to a curious fact, which became revealed as the night went on.

For some reason, all the copywriters were standing around the bar and buffet. All the business owners were seated at the two tables, and they weren’t budging.

Maybe the copywriters are hungry, and the business owners are not?

Or maybe it was just a quirk of last night?

In any case, if you ever do attend a copywriting conference, and you’re a hungry copywriter looking for work — not my current situation, thank God — then keep this possible quirk in mind. And gravitate to the tables where nobody seems willing to budge.

It’s 8:07am as I write this. In another 10 minutes, the conference is supposed to start. I will be there exactly on time, because I’m hoping for coffee.

Which means it’s time for me to go. ​​

Meanwhile, if you want to read something that I learned from the great Parris Lampropoulos — perhaps the best thing I’ve learned from him — you can find that in Commandment II of my 10 Commandments of A-List Copywriters. The book is hiding on Amazon, unwilling to budge from its spot. But if you’re willing to go to it:

https://bejakovic.com/10commandments

I finally got my first 1-star review

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A few days ago, Amazon started showing Goodreads average ratings for books, right next to average Amazon ratings.

I know this because I have a book on Amazon, called 10 Commandments of A-List Copywriters. And every so often, I check how the book is doing.

The Amazon rating for my 10 Commandments book has held steady at an average 4.6 rating, based on 51 reviews. But thanks to the new change, I just found out my Goodreads rating is lower, just 4.45, based on 22 ratings.

I went to see what’s up.

It turns out I’ve gotten my first-ever 1-star review on Goodreads.

The review is written in Serbian, which once upon a time was the same language as my native Croatian. In other words, it’s a language I know quite well.

So here’s what that 1-star review says, as translated by BejakoGPT into English:

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This book is more like a big ad for copywriters that the author chose as examples. It’s full of outdated tricks and the author openly praises several truly miserable writing tactics — for example, Sugarman’s tossing out a hook to readers about how a female client in a miniskirt came to see him, and he, poor guy, is married and is uncomfortable. And as for what happened next, you’ll find out if you keep reading. Seriously?

Besides this, the author is impressed how Gene Schwartz made a pile of money in the 1950s and bought a penthouse while writing ads for only 3 hours a day. Knock knock, 2022 is calling and it wants to know, are you for real?

Beyond that I won’t comment on the uncreative direct response tricks which were cheesy even in the 50s, I cringe at those texts. (“Did you catch that? We started out talking about clever ways doctors keep from getting the common cold. Now we’re talking about preventing cancer and Alzheimer’s. […] That’s a giant claim. Very likely, it would sound like hype if it came right in the headline. That’s why it takes an A-list copywriter like Parris to hold off on making this claim. He waits long enough that he can be sure his reader will believe him.” WHAT THE ACTUAL…)

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“Seriously? Are you for real? WHAT THE ACTUAL…” To me those sound like the arguments of a 14-year-old, indignant about her 10pm curfew.

No sense in bickering with a teenager.

Fortunately, several adults have also read my book. Some of them have even written reviews. Right below the 1-star review by the 14-year-old, I got a 5-star review by an adult:

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A great book for experienced copywriters who are looking for a quick refresher on the different styles with many examples from copywriting legends.

I’m subscribed to Bejakovic’s emails – and while I’ll admit I rarely check my inbox, I did happen to come across this one advertising this book, and I’m glad I did.

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And right below that one, I got a 4-star review, also by an adult:

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Short and very pertinent. Loaded with the names of hugely successful giants of the copywriting world and the titles of their successful books. I read the book on Kindle and highlighted many great bits of advice and the names of the great writers sharing advice. If you write ad copy for a living or hope to do so, buy this book.

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Knock knock.

2023 is calling.

It wants to know, do you have a copy of my 10 Commandments book yet?

If you don’t, you can get one, and all the cheesy and outdated tricks inside it, at the link below:

https://bejakovic.com/10commandments