Constant scarcity loses to recent scarcity

Yesterday, a copywriter who reads my email newsletter wrote me with a job offer.

The offer sounds great. I’m planning to get on a call with the copywriter and the COO of the company to talk about it, hopefully later today.

It took over two years of everyday mailing to get to this point.

For the longest time, nobody read my newsletter. But gradually, a few people found me, and then a few more.

And now, even though I still have a small list, opportunities are coming my way out of unexpected corners.

I’m telling you about this for two reasons:

First, if you’re getting started in any kind of service business, then writing daily emails is a great way to get in front of high-quality, high-paying clients, very slowly.

Maybe you can do it faster than I did, if you work hard on growing your list and if you push your services in your emails. Both things I never did much of.

Which brings me to the second reason I’m telling you about this, and the real point of today’s post.

Several copywriting influencers claim you should reach out to your email list whenever you’re looking for work. They advise saying something like:

“I just wrapped up a big project… I currently have an opening in my schedule… if you’re interested, reply and we can talk.”

I always had a bad feeling about this advice.

I’m sure it works, if you have a big enough reputation and a big enough list.

But if you have a small enough list or a small enough reputation… then the message above smells of need, at least to me.

​​I figured there must be a better way.

My suspicions were confirmed when I read Bob Cialdini’s book Pre-suasion. Cialdini cites laboratory research showing that constant scarcity is less motivating than recent scarcity. From the research:

If there are always a few cookies in a jar, you want them more than if there are a lot of cookies. But…

You don’t want them nearly as much as when there were always a lot of cookies… and now suddenly there are only a few.

“Pfff, lab persuasion!” you might say. “What does that have to do with the real world?”

I don’t know. Let’s find out.

As I mentioned at the start, I have a new job offer. That’s in addition to my ongoing clients in the ecommerce space… plus a real estate business I’ve recently joined… plus my own books and courses, which I’m building up and selling.

And like I said, new opportunities are popping up, more and more often, as my little newsletter picks up steam.

In other words, I’m really not looking for more work. But I am still open to it.

So if you would like to work with me in some form… before I get so entangled in other projects that it becomes impossible to say yes to anything new… then get on my newsletter, get in touch with me, and we can talk.

The power of the fake diagnosis

“Please spit in the cup,” the nurse said. “And now we take the test strip and wait a few seconds. Oh… you see how the color changed? I’m afraid that means you’re positive for TAA deficiency.”

Back in 1988, a bunch of undergrads at Williams College got tested for Thioamine Acetylase (TAA) deficiency.

TAA is a pancreatic enzyme, the undergrads were told. People who don’t have enough of it can experience mild but irritating pancreatic disorders.

Turns out TAA doesn’t really exist. The point of the charade was to see how the undergrads would react to the fake diagnosis. Because next they were given a questionnaire.

The questionnaire had a list of common symptoms of TAA deficiency (“headache, diarrhea, backache, …”).

It also had a list of common risk factors contributing to TAA deficiency (“taking aspirin or Tylenol, getting less than seven hours of sleep, skipping a meal, …”).

Perhaps you can see where this is going:

The deficiency group of students noticed 50% more symptoms in their life… and 20% more risk factors … than the control group did. (The control was people who didn’t have the test strip change color.)

But as I said, in reality, both groups had the same levels of TAA coursing through their bodies — zero.

The authors of this study call this “confirmatory search.”

It’s the underlying mechanism by which our brains get infected by medical student syndrome… personality tests… and horoscopes.

We look for proof, we ignore disproof.

My point is there is power inside these made-up diseases, syndromes, and categories. Even when they don’t explain anything. And even when people who get a diagnosis are not given any way out.

So imagine what would happen if you actually diagnose a real and troubling condition for people… point out the symptoms and risk factors so they can convince themselves… and then give them a solution that can fix it.

It might make you immune to empty lobby syndrome… for the rest of your life.

If that’s something you currently suffer from, and if you experience the anxiety and lack of cash flow it brings, I have a solution for you. It’s the ideas and suggestions I share inside my email newsletter. You can sign up for it here.

Virtue selling

Because you are an independent thinker, I believe you will appreciate the following:

​​A few nights ago, I was walking along the riverside when a series of loud explosions went off all around me.

I didn’t flinch. Not because I’m so brave. But because I knew what was going on.

The explosions were firecrackers, fireworks, or possibly cannon fire, set off in celebration. They were followed by mass cheering that broke out from balconies, bars, and cafes all over the city.

Because it’s the Euro Cup now. And the national soccer team had just scored a goal.

I say national team, but that’s not what they are called. Not officially.

Instead, government officials, TV pundits, and newspaper editors now use the terms “we,” or more commonly, “Croatia.”

“Croatia was magnificent”

“Croatia needs to try harder”

“Croatia rises from the ashes”

My point is that soccer here is a kind of new state religion.

I’m not kidding about that.

Once upon a time in this part of the world, belonging to the official church and being a good citizen were two sides of the same personal identity coin.

Today, the church has lost much of its pull.

But soccer has gained where the church has lost.

So today, billboards, TV, and newspapers all repeat a hundred versions of the same two-sided message:

“Croatia is soccer! And soccer is Croatia!”

But let me step off my 1984 pulpit. And let me get to the money-making shot at the open goal.

This official push for soccer fandom brought to mind something I’ve heard from two successful marketers.

The marketers in question are Chris Haddad and Ben Settle. And independent of each other, they both said the same thing:

You want to make buying from you a virtue.

Sure, people want to get rich, get laid, and get swole.

But maybe not as much as you think. Maybe not enough to pull out their wallets, to overcome their fears, and to set aside the bad memories of previous purchases that went nowhere. Maybe not enough to buy.

So you link buying from you to a virtue:

Your prospect is a rebel. Or a patriot. Or a visionary.

And by virtue of buying from you… he is making the world a better place… and reaffirming that he is in fact a deserving person.

And when your prospect starts wondering if that’s really something he wants, you remind him:

He still gets rich/laid/swole as part of the bargain. A good deal, no? 1-0 for your business.

And now the pitch:

Since you are an independent-thinking person, you might want to sign up to my email newsletter. By signing up to my email newsletter, you will be exposed to novel ideas, making you an even more independent-thinking person. Plus you might make some money in the process.

Hitchcock sales structure

The exciting climax of Alfred Hitchcock’s North By Northwest goes like this:

Eva Marie Saint is about to fall off a cliff.

Cary Grant is reaching down to try to keep her from falling.

“I can’t,” she says.

“Yes you can,” he says.

And then one of the evil guy’s henchmen comes and starts to crush Cary’s fingers underfoot. But Cary needs those fingers to hold on to the cliff, and to keep himself and Eva from death below.

Like I said, that’s the climax.

But don’t worry.

It all turns out fine. The police arrive and shoot the evil henchman, who falls off the cliff. The main bad guy is caught. The secret microfilm is safe. And some time later, Cary and Eva, who made it off the cliff and got married in the meantime, head back east by train to start a new life together. The end.

Pretty usual Hollywood, right?

Right. The only unusual thing is the speed:

That entire anti-climactic sequence, from the moment Cary gets his fingers crushed to the train ride home, takes a total of 43 seconds.

​​43 seconds!

For reference, North By Northwest is a movie that lasts 2 hours and 16 minutes.

Of the total, 2 hours, 14 minutes, and 17 seconds goes to building up tension and misery.

The last 43 seconds goes to relieving it.

And yet people watch. And more relevant for us, they buy.

As I’ve mentioned before, I’ve previously had the task of selling many generic, unremarkable, sometimes suspect physical products. To boot, these products often sold at 3-4 times the price you could find on Amazon.

How can you possibly sell millions of dollars of a commodity at three times the price that anybody can get, just by shopping as they always do?

In my case, the answer was stories. Full of tension and misery. That’s how the bulk of the sales message went.

And when you thought things were bad, an evil henchman came to make it all worse.

The relief of all that tension, in the form of talking about the product, was really an afterthought. Not quite at Hitchcock levels, but still.

So that’s my takeaway for you.

Don’t sell overpriced crap.

​​But even if you sell something great, it probably makes sense to talk less about it than you want to. Instead, focus more of your prospect’s time and attention on that “I can’t/Yes you can” drama.

And in case you want more storytelling and selling ideas:

You might like my email newsletter.

Outrage in the inbox

I apparently misled a bunch of people yesterday.

At the end of the email I sent out to my newsletter subscribers, I promised a copy of a free book on how to get rich as a repositioning consultant.

People wrote in to ask for their copy.

But unfortunately, there is no book. My offer was supposed to be a demonstration of the idea in the email (“If it’s not selling, reposition it as a business opportunity”).

But I wasn’t clear enough or tongue-in-cheek enough about it. So people took my offer at face value.

I wrote back to everybody who responded to explain what had happened.

Most people shrugged, and said that if I ever do write anything on this topic, they hope to get their promised copy. Which they will.

A few people said they had a kind of a-ha moment after re-reading the email. A guy named Nathan put it this way:

I sat there for around 5 minutes debating whether it was sarcastic or not.

Everything in me said, “there is no book”…

FOMO got the better of me though.

I’ve been there myself. And it’s kind of the point of what I wrote yesterday.

This direct response stuff works. And a cocktail of “opportunity” mixed with “FREE” is powerful and heady.

Anyways, the two types of reactions above cover all the responses I got…

Except one.

It came from a guy who’s responded a few times before to my offers and emails. And a few times before, he upset my evening equilibrium with his entitled and loaded comments.

This time, after I explained what had happened, he sent back a highlighted copy of my promised offer from yesterday, along with,

“So… you lied?”

Perhaps I’m overly sensitive.

But I don’t like to create outrage. And I don’t like outrage directed at me. Even passively. Even if it’s supposed to be good for business.

So this became the first time I proactively unsubscribed somebody from my list. It felt good.

Because my thinking is, if you’re planning to be at something for a long time, the way I do with these emails, you have to be happy to come into work every day.

So let me just say thank you. For reading. For being understanding. For not being outraged. And tomorrow, we will be back to our usual marketing topics… along with, who knows, maybe another hidden demonstration.

And by the way:

If you’d like to sign up to my email newsletter so you can read tomorrow’s email and not be outraged by it, here’s where to go.

Start a profitable repositioning business… with your own home as headquarters

If you sell a product people don’t want — whether physical or information — then I’ve got an idea for you.

​It will allow you to get into a completely new business, without any startup costs, and without any of the hassles you’re currently facing. Plus demand is almost guaranteed.

All right, you ready?

Then let me tell you I’ve been reading a lot of old ads that would still work today. I referenced one of them a few days ago — a real estate opportunity ad from the 1920s in Popular Mechanics.

But I kept flipping through old issues of Popular Mechanics. And I found a bunch of other ads that kept running over and over. Here are a few from a 1956 issue:

1. “New Rubber Stamp Business Pays Beginners Up To $9.20 an hr. Start at home in spare time with this little table top machine”

2. “Start a profitable manufacturing business in spare time with your own home as headquarters”

3. “Make up to $18 per hour! With this NEW PLASTIC SANDWICH MACHINE!”

Mmm… plastic sandwich…

But do you see what’s going on here?

How much demand was there in 1956 for lamination machines or plastics manufacturing equipment?

Probably not that much. Certainly not in a typical household.

But a business opportunity? A chance to be your own boss… work when you want and how you want… make more money than you’re making now…

So here’s my idea:

If you sell dog clippers today and nobody’s buying, then bundle your clippers with a video. Tell people how to set up their own dog grooming business in their back yard in their spare time.

Charge 10x what the clippers cost… and find yourself in a marketplace of one, instead of a commodity market.

Or, if you sell an information product nobody wants, reposition it as a business opportunity.

I did this last year by accident. I was promoting a Clickbank course on reconditioning car batteries. In a moment of inspiration, I wrote the main appeal:

“How to resurrect dead batteries and save (or make) money”

This sold strong at the start — to a group that normally NEVER buys information products. And it keeps selling today.

But maybe you don’t buy any of this.

Maybe you’re glad you didn’t pay for this advice… and in fact you’re sure you never would pay for it.

In that case, I’d like to announce I’m launching a new training and certification program.

It will allow you to make tens of thousands of dollars a month… all from home… in your spare time… by helping struggling business owners reposition their offers.

I’ve prepared a step by step instruction manual that not only tells you how to reposition offers, but also tells you how to get business coming in at a profitable clip right from the start.

I’m giving away a free copy of this book to any serious-minded man or woman. Reading it will not cost you anything. Simply follow the instructions here.

3 ways for freelancers to lose less

A few days ago, I wrote a post about loser’s games:

Situations in life where the outcome is all about what the loser does… rather than what the winner does.

I wrapped up that post with advice given to amateur tennis players. “Lose less. Avoid trying too hard. And keep the ball in play.”

To which a freelance copywritress wrote in to ask:

“How do you lose less in freelancing? Not trying too hard and keeping the ball in the game is straightforward. But I wasn’t able to figure out how I could lose less. Any insights or tips would be much appreciated by this seasoned loser.”

My answer was that losing less is about all the stuff that’s really 100% within our control, but we muck up for reasons of our own. Like…

There’s a great job that you want to apply to, but you convince yourself not to do it, or you don’t do it in time.

Or…

Client comes to you and says, “Here’s what I need” and you say, “Yes boss” instead of saying, “What’s the ultimate goal you’re looking to achieve by doing this?”

Or…

You hear 50k times that you’re charging too little and yet you still don’t raise your rates.

Basically, losing is self-sabotage and mistakes that we really can’t blame on anybody else. And losing less is not doing that.

Of course, maybe that’s just deflecting the question. How exactly do you not make mistakes and avoid self-sabotage, whatever form it takes?

I’ve got three unsexy but true ideas for you:

1. Habit. Start small and low risk. Build from there.

2. Willpower. Sleep. Eat. Drink your orange juice. Grit your teeth.

3. Self-awareness.

Because those three losing behaviors above, those are all things I did and sometimes still do. But maybe they aren’t exactly your own.

Whatever yours are, identify them. In the spur of the moment those losing behaviors just happen. You shrug them off, either blaming circumstance or yourself.

But if you take time and identify them… that can sometimes be all you need to change when loserliness threatens next.

I’ve got my own homebrewed journaling system for this. In fact I’ve got close to 30 separate journals, for different aspects of my life.

In each journal, I ask myself, what happened? What did I do right? What could I have done better?

This doesn’t always mean I never act like a seasoned loser. But when I do act like a loser, that goes into a journal, and maybe reduces the chance of it happening again. And if you sometimes play loser’s games… this might be worth a try for you too.

By the way, one of the journals I keep is all about interesting and novel ideas for emails. Because I write a daily email newsletter. If you’d like to read some of the ideas I write about, you can sign up for it here.

49-year-old secret to creating big changes in awaren

In 1972, two psychologists split a bunch of guinea pigs, I mean students, into separate groups and played one of two audio tapes for them.

Both tapes contained the audio of a regular 30 min TV show. Squeezed in between were commercials for cigarettes and chewing gum and mouthwash and a headache pill.

At the end of the show, the students were asked a barrage of questions. Including a few about the commercials.

“Can you recall the type of product in the commercials? What about the brand name?”

The psychologists also followed up. Two days later. A week later.

“Can you still recall the type of product in the commercials? What about the brand name?”

The results:

One group of guinea pigs did as you might expect. They remembered the commercials pretty well right after the show… but less so two days later… and much less so a week later.

The second group was more interesting though, at least if you’re in the business of persuading.

This second group could remember the commercials better than group one right after the show… and the recall stayed at that same high level. Two days later. A week later. No drop off.

So what was the difference between the two groups?

​​Simple.

Group one heard the commercials in their original, unedited form.

Group two heard the same commercials, but with the last 5-6 seconds cut off.

You might recognize this as an example of the Ziegarnik effect.

​​In a nutshell, there’s a part of our brain that’s in charge of alertly waiting for the other shoe to drop. When the other shoe does drop, that part of the brain relaxes, and its alert attention slips away. But if the other shoe never drops…

By the way, the above study is not the only confirmation of the power of the Ziegarnik effect. That has been replicated in various settings in hundreds of different studies. The conclusion is clear:

“Waiting for the other shoe to drop” increases attention, improves memory, and raises active participation.

You might be wondering what I’m getting at. After all, direct response copywriters aren’t in the business of boosting recall, not two days later, not a week later.

 

 

 

Unethically creating demand

Earlier this year, NY Times reporter Aaron Krolik went on a site called cheaterboard.com. And he wrote this nasty post about himself:

“Aaron Krolik is a complete loser. Will do ANYTHING for attention. ANYTHING.”

The post included an ugly selfie of Krolik and a caption that read BUSTED.

Cheaterboard is a site that allows burned men and women to out their cheating exes. Except… is there more to it than that?

Within a few days, Krolik’s post had spread to a bunch of other sites, like bustedcheaters.com and worsthomewrecker.com. Similar concept to Cheaterboard.

Soon, these posts made it to the top of Google Images when you searched for Krolik’s name. Bing helpfully suggested “loser” when you started typing “Aaron Krolik.”

In a nutshell, Krolik had successfully ruined his own “cool guy” reputation.

Now was time to fix it. So Krolik contacted 247removal.com, a company specializing in cleaning up online slander.

It was easy to find them because they ran ads on sites like Cheaterbaord.

​​For a paltry fee of $750 per individual post (typically adding up to thousands of dollars to cover a bunch of sites), 247removal offered to scrub “Aaron Krolik is a complete loser” from the world.

Let me pause here and ask you…

Do you suspect any foul play here?

Krolik did. In fact, that’s why he went through the experiment of slandering himself.

It turned out that hundreds of online slander sites, and dozens of reputation management firms, all boiled down to a few people. Specifically, a programmer in India and a man and woman in Dayton, Ohio.

They would encourage and spread the slander (or who knows, maybe you really did cheat on your wife)… and then for fees up to $20,000, they would take it down.

Unlike my usual posts, this is not a business idea I’m recommending.

Although there is a kernel here that can be useful and even not so unethical.

And that’s the practice of serving a specific customer, rather than selling a specific product. So put Cheaterboard out of your mind for a second, and consider these examples instead:

Example 1: Colonel Tom Parker, Elvis Presley’s manager. He secretly sold buttons that said something like, “Elvis sux!”

Why slander his own star? Because some people didn’t want to buy any Elvis… but they sure needed to buy something.

Example 2: Copywriter Abbey Woodcock has a clever page that you hit once you unsubscribe from her email list.

​​”Sorry it didn’t work out,” it says, “but here are a few resources that might be a better fit you.” And then, Abbey puts in a bunch of affiliate links to other copywriting programs.

Example 3 is apparently standard practice in the newsletter industry:

If you have a company with a bunch of different gurus and newsletters inside it… what do you do when a subscriber fails to renew? Of course.

You offer them any of the other newsletters to subscribe to. Maybe they didn’t like that first guy. But they’re clearly interested in the promise of getting rich with financial advice… so maybe they will like guy #2.

So that’s my advice to you. Once you identify demand, think beyond the product or products you offer.

And if there is no demand… then sometimes you can create it, ethically. But this post is getting long already, so I’ll leave that topic for another day. If you want to read that when it comes out, you can sign up for my email newsletter.

How to become an opportunity specialist

Back in 2019, while I was writing my first-ever real estate investing promo, I faced a bit of a conflict.

My copywriting coach at the time told me to talk about the mechanism. Basically, HOW you’re going to get rich in real estate.

But he told me something else also. “Go on YouTube,” he said, “and check out old infomercials in the REI space. See what they do.”

So I did. And each 80s and 90s infomercial basically looked like this:

1. You’re gonna get so rich.

2. You don’t need no cash, credit, experience, skills, charm, nothin’!

3. Look at all these people who done it. $10k for this guy. $20k for that guy. $30k for that third guy, and he was totally broke before!

And that’s all the infomercials were. Over and over and over, for 28 minutes. No mention of “how” anywhere.

“Yeah, but that was then,” my copywriting coach told me. “The market has matured. You need a mechanism today to stand out.”

I took his advice and worked the mechanism into the promo. ​​But I’m not sure any more that he was right. ​(The VSL never got produced, so we can’t say either way.)

But I’ve got my doubts, because I’ve been going through a Dan Kennedy course called Opportunity Concepts.

One of the things Dan says is that “Get rich in real estate” has been selling, using the same appeals, since the Civil War.

Have things changed in last 20 years?

Maybe… but probably not.

Instead, Dan says that as marketers, we underestimate how perennially conflicted, confused, self-doubting, inert, and entitled our prospects really are. In all markets. Even in markets that consist of successful, proactive people.

That’s why Dan’s advice is to sell whatever you’re selling as an opportunity. Or as close to it as you can get.

Opportunity? What does that mean?

Well, I tracked down a successful opportunity ad from 100 years ago so you can see. Variants of it ran for years in Popular Mechanics and other magazines in the late 1920s.

Frankly, it could have worked in the 1980s or today just as well. Nothing has changed.

If you sell real estate investing advice, this ad is worth a look. If you don’t sell real estate investing advice, this ad is worth a look. So take a look:

https://bejakovic.com/opportunity-ad