Psychology Behind Advertising

What never to swallow at the start of your newsletter

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No, I’m not talking about swallowing your pride. Read on because it’s important.

​​Last night I was reviewing a newsletter. The newsletter was full of valuable content, but the author didn’t try to sell me on that content in any way. He meant for it to sell itself.

This brought to mind something I heard marketing wizard Dan Kennedy say:

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We sometimes take the attention of the people with whom we communicate with all the time for granted. That they will give us attention because of who we are and our relationship with them. It’s a bad presumption. It was not a bad presumption a decade ago when there weren’t as many of us showing up every day, asking for their attention. But now there’s a lot more of us showing up every day, asking for their attention. And so we gotta earn it, every single time.

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If you’re anything like me, then your brain will try to feed you excuses, all day long, just because it wants to stop thinking. It will say:

“They opted​​ in to my newsletter. They expressed interest. They want to hear what I have to say.”

“They like my persona. They read my emails in the past. They bought stuff from me!”

“​​I’m sure they will read this too. It’s good enough.”

​Don’t swallow your brain’s excuses. ​Don’t take your readers attention for granted. That’s not good enough.

Not if you want the best chance to influence people, to present yourself as an authority, to get your readers to buy or share or do whatever it is you’re after.
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The more closely people read your stuff, the more of your story and your arguments they swallow, the more you manage to spike their emotions in the minutes they spend with your content, the better it is for you. And in a way, for them.

As a Big Pharma salesman might tell you, the most expensive drug is the one that doesn’t work.

And as I, a Big Copy salesman, will tell you, the most expensive 3 seconds for your reader are clicking on your email and skimming straight through to the end because he’s not properly engaged. That’s 3 seconds wasted for nothing.

On the other hand, 3 or 13 minutes reading every word you wrote because you sold it properly ahead of time — that can be both valuable and enjoyable.

So how do you pre-sell your valuable content?

That knowledge is something I don’t pre-sell. That’s something I sell.

Specifically, that’s what I sell inside my Copy Riddles program. In case you’re interested:

Copy Riddles shows you A-list copywriters sell and pre-sell valuable but dry information. But Copy Riddles does much more. It gets you doing the same.

This doesn’t mean you have to go all John Carlton on your newsletter readers.

You can be subtle or savage in the way you pre-sell your content and your information. It’s your choice.

What is not your choice is how people’s brains work, and what kinds of messages they respond to. And the most condensed and powerful way to create messages that people respond to is inside Copy Riddles.

As I mentioned two days ago, this is the last week I am giving away two free bonuses with Copy Riddles. The first bonus is Storytelling For Sales. The second bonus is Copywriting Portfolio Secrets.

Don’t buy Copy Riddles just for the free bonuses.

But if you decide you want to get Copy Riddles, you have until Saturday Jan 21 at 12 midnight PST to get Storytelling for Sales and Copywriting Portfolio Secrets as free bonuses.

After then, Copy Riddles will remain available, but the free bonuses will disappear.

To get the whole package:

https://bejakovic.com/cr/

Announcing my new course: Somewhat Good Email

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Last October, I wrote an awesome email to promote my awesome Copy Riddles program. The subject line read, “Why would you ever say anything that’s not awesome?”

After I sent that email out, I was flying high for a bit. But then I was rudely brought down to earth. Because in response to my awesome email, reader Frederik Beyer wrote:

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Mr Bejakovic,

Is there a use for wildly understated testimonials?

’cause then I’d like to say: “Your emails are somewhat good”

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Somewhat good? Somewhat???

After the initial trauma to my ego, I thought for a moment.

And I realized that of course there is a use to testimonials such as this. You are looking at it right now.

Thankfully, I am not at the moment promoting Copy Riddles.

So I can get to promoting my first love, which used to be called Most Valuable Email, but which I will soon rename to Somewhat Good Email.

Somewhat Good Email shows you how to take important but dry marketing ideas and turn them into cool and insightful emails. Somewhat.

That’s what I did with today’s email, which uses the Somewhat Good Email trick.

Perhaps the underlying important but dry idea is not obvious to you. No matter. You can find that idea spelled out in Somewhat Good Email Riddle #10, at the end of the Somewhat Good Email training.

If you’d like to get your hands on that riddle, and on the rest of the Somewhat Good Email training, head to the link below. Don’t allow the old course name on the sales page to confuse you. I’ll change that soon enough.

​​Here’s the link:

https://bejakovic.com/mve/

Threats and shaming in early-morning emails

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Two mornings ago, I found myself on the street outside my house, in the dark. There were no cabs because it was 4:30am on New Year’s morning. I took my phone out to rent a city bike as the first step of catching my 7am flight, but instead of opening the bike app, I automatically opened my email inbox.

“Hello,” I said. “This will be useful.”

It turns out I’d gotten a new email from marketer Ben Settle. The subject line read:

“Why my ‘no coming back’ policy will inevitably be the new normal”

Ben was talking about his policy of never allowing people who unsubscribe from his paid newsletter to resubscribe.

I have no doubt that Ben’s prediction is right, and that this policy will become more and more common.

After all, newsletters are the Ford Edsel of the information publishing industry.

As Agora founder Bill Bonner, who has sold billions of dollars’ worth of newsletters, supposedly said once, nobody wakes up in the middle of the night, heart racing, pajamas wet from sweat, with the sudden realization, “Good God… we’re all out of newsletters!”

Newsletters are something that the marketer dreamed up, because they provide continuity income, automatically, without the need to keep getting credit card details.

Newsletters are something the market doesn’t really want, not without a huge amount of bribes, indoctrination, and in Ben’s case, threats and shaming. From his email about his “no coming-back” policy:

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“Plus, practically speaking, if the trash lets itself out why take it back in?”

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Whatever. People will justify anything to themselves out of self-interest.

Fortunately, my self-interest isn’t aligned with selling you a newsletter, because I tried it and found I hate it, even before I had to give a single thought to retention.

The good news of that is, I don’t have to threaten you or shame you, which is something I find personally distasteful.

The bad news is, I don’t ever hear the satisfying sound of shopping-cart notifications telling me I’ve made a bunch of sales on autopilot.

Instead, I have to keep sending emails, writing sales letters, and doing my best to tempt you into buying the offers I’m selling.

That’s okay. Like I keep saying, I’m okay with working a bit, regularly, and for the long term.

And I’d rather have my freedom, both from the fixed schedule of publishing a paid newsletter, and from the psychological toll of barking at my subscribers and cracking my whip at them.

Perhaps you also value freedom over automatic shopping cart notifications. Perhaps you can understand where I am coming from. In that case, you might like to sign up to my (free) daily email newsletter.

You can try it… find it doesn’t work for you… unsubscribe… and later, if you change your mind, you can subscribe again. No threats or shaming.

To get started, click here and fill out the form.

How to get written up in the book of “copywriters I’ll never hire”

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While casually leafing through the pages of my email inbox three weeks ago, I came across the following flattering message.

It’s been languishing in my inbox for over six months, ever since I sent an email with the subject line, “Send me your praise and admiration.”

The message came from marketer Rob Smith, who sells one of the most interesting and genuinely useful offers I have ever seen sold through direct marketing.

Anyways, here’s what Rob had to say:

I’ve spent close to 150k on copy courses and mentors.

John Bejakovic’s Bullet Copy course is probably the best 300 bucks I’ve ever spent.

One word: “source”. He shows you source material — pre twist — and then re-twists it, so you know how the twist works.

Just send him an email and ask him to enroll you in it.

If, after lesson one, you don’t immediately say, “this is the best 300 bucks I’ve ever spent”, then send an email to rob@robertsmithmedia.com and I’ll send you a refund (then, write your name down in my book of “copywriters I’ll never hire.”)

If you absolutely must have a marketing lesson today, then consider this one:

Don’t be like me. When you get testimonials for your products or services, put those testimonials to use immediately, when they are most current. ​​

Like I said, I got that message from Rob a while ago. Today, things are all different.

For example, today it’s not called the bullet course any more. It’s Copy Riddles.

It doesn’t cost $300 any more. It’s $400.

And you don’t enroll in it by sending me an email. Instead, I have a rather lengthy sales page up.

In case you’d like to look at that, or maybe even spend $400 bucks in possibly the best way, then here’s where to go:

https://bejakovic.com/cr/

 

Business advice I wish somebody had given me seven years ago

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Last year, while writing the sales page for my Copy Riddles program, there came a time in the copy when I had to talk about myself.

I shifted in my seat, coughed a little, and shrugged my shoulders.

“What exactly would you like to know?” I said to the blinking cursor. “I’ve been working as a copywriter for several years now. Each year, it’s been getting better and better. And that’s pretty much it.”

If I ever had a copywriting client tell me something like this, I would get angry. ​​​”Tell me some specific accomplishments,” I would say. “Something soundbite-worthy. You don’t have to have saved the sea cows. It just has to sound good.”

In the end, on that Copy Riddles sales page, I managed to weasel my way out without saying anything about myself — the course is not really about my authority, after all.

I’m not trying to sell you Copy Riddles right here. I’m just trying to share a bit of advice that I wish somebody had shared with me seven years ago, or really, any time before this year. The advice is this:

1. Start a new Google Doc right now

2. Name it “[your last name] – status”

3. Whenever anything even remotely impressive happens to you business-wise, add it to this document right away

And that’s it. But maybe an example will help.

This entire week, I’ve been promoting my 10 Commandments of A-List Copywriters.

And it’s been working. The book has sold a few extra copies each day.

As a result, it’s been climbing from its usual place on the Amazon best seller lists. It peaked at one point yesterday, while being ranked higher than both Gary Halbert’s Boron Letters and Dan Kennedy’s Magnetic Marketing.

So this is what I added yesterday to my “BEJ status” document:

“My 10 commandments book has been ranked higher among Amazon bestsellers than Gary Halbert’s Boron Letters and Dan Kennedy’s Magnetic Marketing.”

You might think this is cheap. You might think it’s transparent. You might think it’s shady.

To which, all I can do is shift in my seat, cough a little, and shrug my shoulders.

The fact is, you might not think you have any accomplishments. But if you make sure you write down every even marginally status-building thing that happens to you, pretty soon you will have a whole encyclopedia of little soundbites that you can feed to clients and customers and prospects.

And who knows, when you look over your growing collection of marginal accomplishments, maybe you will even start to impress yourself.

As for me, I’m gonna keep promoting my 10 Commandments book for a couple more days. Because yesterday, a long-time reader and customer named Gregory wrote me to say:

Okay. I finally bought it. This email got through to me. Not sure why since you’ve mentioned it so many times but there you have it…
Thanks John!

Looking forward to digging into it this week.

Maybe there is still some untapped demand in my list.

And who knows. With your help, maybe I can reach new heights on the Amazon bestseller list — for example, selling better than that clown Malcolm Gladwell, with his stupid Tipping Point. At least for an hour.

In case you wanna help me get there:

https://bejakovic.com/10commandments

Bat-John: The Killing Joke

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Last night, Bat-John sat on his couch in shorts and a t-shirt, officially watching the penalty shootouts at the World Cup, but really, keeping an eye on the Bat-Fax for news of criminal activity in Gotham City.

Another slow night.

​​No Scarecrows or Penguins running amuck anywhere.

Instead, all that came through the Bat-Fax were letters from grateful citizens of Gotham:

“Subscribe For ‘LIFE’ please”

“You had me in stitches with this part”

“I was so tempted to reply to this with an off the wall rant — just for fun. But I’d rather remain subscribed…”

“Love your emails. But I must admit I have to read the ones you mentioned about the trolls.”

The background, in case you missed it, is that I wrote an email yesterday, modestly comparing myself to Batman.

​​My point was that it’s good for business if your readers see you scrapping each night with wacky costumed villains who lurk beneath the surface of your email list.

Unfortunately, that email didn’t provoke any of these wacky villains to pipe up.

But based on the replies I did get, my point stands. Create enemies, and people rally around you.

And since the Bat-Fax has been so quiet today, here’s some truly wacky news from outside Gotham City:

Have you heard of the violent coup d’etat attempt in Germany this past Wednesday?

The German police arrested some two dozen far-right terrorists, including a Russian national, who were planning to overthrow the German government and install 71-year-old Prince Heinrich XIII, a member of the royal House of Reuss, on the restored throne.

For months, these 25 terrorists had been making plans about the colors on their future flag… recruiting new members at RPG nights at the local comic-book store… gathering equipment, including thermal socks and cans of corn.

A press release from German’s federal public prosecutor explains what was going on in the heads of these terrorists:

“The accused are united by a deep rejection of the state institutions.”

Hm.

Could it be that the German government is trying to create its own villains out of thin air… as a way to get its citizens rallying around its state institutions?

Maybe you don’t think there’s anything there.

But maybe you are intrigued or at least entertained by the idea, now that I bring it up.

If so, you might want to know what just happened inside your head. It’s one of my 10 Commandments of A-list copywriters, Commandment V:

“Honor thy reader’s skepticism, and structure your ad accordingly.”

This particular commandment is by Gene Schwartz. It’s not about sophistication or awareness, two concepts that Gene is best known for.

Instead, this commandment is real A-list stuff. Few copywriters know it and even fewer follow it.

Ignore this commandment and all your case studies, testimonials, statistics, and other proof will be worthless. Follow it and the power of your proof will be amplified hundredfold.

In case you’re curious:

https://bejakovic.com/10commandments

“Unsubscribe please”

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Last night, following my “Buy my 10 Commandments book” email, a reader replied:

“Unsubscribe please”

I’ll admit it. This irritated me. I figured my reader was just too dumb to know how you unsubscribe from an email newsletter.

But then I had a hopeful thought.

Maybe my reader just wanted to show her displeasure at my grossly self-promotional, zero-value email?

When I checked ActiveCampaign, it turned out I was right. My reader had found the unsubscribe link and unsubscribed on her own. But as she was walking out the door, she just had to let me know about it.

This isn’t the only parting shot an unsubscribing reader has taken at me.

Last January, during a launch I was running, a troll wrote me and suggested I read up on copywriting fundamentals before promoting any more offers of my own.

To which, I wrote a newsletter email about his helpful suggestion.

The troll replied to that newsletter email in an offended tone.

So I wrote a second newsletter email about his offended tone.

At which point, the troll unsubscribed. In the “reason why” field you get when you unsubscribe, he wrote:

“You’re simply too dumb to be helped.I tried twice & you can’t tell the difference between a troll & someone with advice. Good luck. You’ll need it.”

I’m telling you all this because enemies are good for business. They’re so good that if you don’t have them, you have to make them up. Here’s America’s greatest living copywriter, Gary Bencivenga, on the matter:

“And if you can create an enemy in your copy, that’s what happens. You set up a three-point discussion and you come around from your side of the desk to be on the reader’s side of the desk and then it’s you and the reader against the enemy that you’re railing against.”

The trouble is, my emails are usually so placid and polite that I’ve been suffocating any potential enemies in the womb.

In that whole span from the guy back in January to the woman last night, I’ve gotten zero even mildly criminal replies to any of my emails.

I don’t know if it’s too late. I hope not.

There’s a theory that Gotham City is so full of wacky costumed villains simply because Batman is there. The villains watch the evening news, and see other criminals scrapping with Batman. They want a challenge also, and so they congregate on Gotham.

I’ll see whether writing about the “unsub plz” lady or the “you’re too dumb to be helped” troll will bring out any latent Scarecrows or Penguins on my list.

If they do come out, I’ll be sure to write an email and let you know about it.

In the meantime, let me promote something. That’s like lighting up the Bat-Signal in the night sky for making blood boil among wacky villains.

My offer for you today is my 10 Commandments of A-list Copywriters.

This little book features a commandment by Gary Bencivenga. Gary’s commandment is not about enemies. It’s both more fundamental and more powerful than that.

If you’d like to read it, here’s where to go…

https://bejakovic.com/10commandments

… and I’ll be back tomorrow, same Bat-time, same Bat-channel. ​​

Buy my 10 Commandments book

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This past November, copywriter Dan Ferrari sent out an email with 38 lessons to mark his 38th birthday. Lesson number 9 read:

9. People love commandments. A little copy “trick” I don’t see used often enough is to create a commandment and then repeat it over and over again, like the chorus to a song. Here’s an example… “remember: commandments always equal higher conversions.” If this were a sales letter, that would be the chorus line.

I haven’t promoted my 10 Commandments book for a while. So let me do it now.

Buy my 10 Commandments book.

​​Why? Because it’s great. Here’s a testimonial — or more specifically, a four-star review, which is as negative of a review as I’ve gotten so far:

“Short and very pertinent. Loaded with the names of hugely successful giants of the copywriting world and the titles of their successful books. I read the book on Kindle and highlighted many great bits of advice and the names of the great writers sharing advice. If you write ad copy for a living or hope to do so, buy this book.”

As the reviewer above says at the end of his 4-star review:

Buy my 10 Commandments book. At least if you write ad copy for a living or hope to do so.

Maybe you’re still not convinced.

​​So let me tell you that the book contains a commandment by Dan Ferrari. Dan is one of the smartest and most successful people in the copywriting world right now.

Over the past decade, Dan has made himself a lot of money by writing copy for some of the biggest direct response publishers. He has a long string of controls, even when going up against other top pros. As a result, he was voted the no. 1 direct response copywriter in a recent ranking some dude put together.

So that’s another reason why you should buy my 10 Commandments book.

Maybe, maybe you’re still not convinced.

In that case, I can tell you my 10 Commandments book costs only $5. It’s by far the cheapest of my offers, and outside of any future Kindle books I may one day write, it’s also the only thing I will ever sell for under $100, at least outside special launch prices.

Are you starting to feel the refrain coming on? I’m feeling it. And it goes like this…

Buy my 10 Commandments book.

​​You can do it at the link below:

https://bejakovic.com/10commandments

My trivial mistake and maybe a profound human insight

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I went for a walk this morning and I passed by a small public park. The gate was closed. On the gate, hand-written in white paint, was a quote in Spanish. It said something about a man sitting in the shade, and it was attributed to actor Warren Beatty.

I’m a big Warren Beatty fan, going back to the movie Shampoo. As soon as I saw this quote, I imagined this handsome, confident, and yet accommodating Hollywood star smiling at me as he said whatever the quote said.

But what did the quote say?

My Spanish is still not so good. I googled “warren beatty tree quote” on my phone, hoping to find the original. Amazingly, the quote popped right up:

“‘Someone’s sitting in the shade today because someone planted a tree a long time ago.’ With this quote, Buffett was speaking to long-term investing…”

That was the original quote all right. But Warren Buffett? Giving a metaphor for investing? I did a double take.

I checked what I had googled. Sure enough, I had searched for “warren buffett tree quote.”

I looked at the handwritten quote on the gate. It too was attributed to Warren Buffett.

And yet, in spite of processing “Warren Buffett” on some level, the conscious part of my brain had confidently seen actor Warren Beatty’s face and heard Warren Beatty’s voice — not Warren Buffett’s.

That might seem like a trivial mistake. But to me it’s not. Consider another anecdote:

A couple years ago, I was driving a car on a mountain road. Turn after turn, all I saw was forest around me.

It got a little monotonous but I kept my eyes on the road and kept focused — the way was windy and narrow.

And then, as I was staring ahead at the next turn, straight into some bushes, in a flash, the bushes metamorphosed and became a deer that was standing in the road.

Of course, I realize the bushes probably didn’t jump into the road and turn into a deer.

What I guess happened is that my brain kept predicting “bushes, trees, turn, trees, bushes, turn…”

But then that monotonous picture became unsustainable, and a more useful picture — there’s a deer in the road — popped into my consciousness.

I’d like to suggest to you this is what the human brain does all the time. It makes up guesses, predictions, images, stories, in line with what we expect and what we hope. But it does something else also.

The brain also gives us an incredibly powerful feeling of certainty that whatever we are seeing right now, right in front of our eyes, is real and right — even when it’s far from what the “reality” is. We just don’t usually see the counter-evidence as clearly as I did today or on that mountain road.

Anyways, these are things I like to think about.

I also like to think about how to play with that feeling of “certainty of rightness” that we all experience at the core of who we are.

And that’s connected in some subtle way to my Most Valuable Email.

Today is the last day I will be promoting that program for a while. That’s not any kind of real deadline, except for the benefits you could be getting if you went through this course today.

Maybe you’ve been interested in Most Valuable Email. Maybe you’ve been telling yourself you want to go through it and apply it. But maybe you’ve been postponing it because you think there’s time and I will keep reminding you day after day.

If so, then your brain might be fooling you with certainty that isn’t very useful.

In case you want to get a jump on your brain while the image of MVE is still in your consciousness, here’s where you can get the Most Voluble Email:

https://bejakovic.com/mve/

Good Will Hunting disease: Why you shouldn’t join Age of Insight

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“So why do you think I should work for the National Security Agency?”

Today is the last day to sign up for my Age of Insight live training. And since this is the last email I will send before the deadline, let me tell you why you shouldn’t sign up.

I call it Good Will Hunting disease.

As you might know, Good Will Hunting is movie about a tough-talking, blue-collar math genius from the slums of Boston, played by a young Matt Damon.

In one scene, Will is interviewing for a job at the NSA.

“You’d be working on the cutting edge,” says the NSA guy in a cocky sales pitch. “You’d be exposed to the kind of technology not seen anywhere else because it’s classified. Superstring theory. Chaos math. Advanced algorithms. So the question is, why shouldn’t you work for the NSA?”

Will nods his head and thinks. “Why shouldn’t I work for the NSA… That’s a tough one. But I’ll take a shot.”

And then he goes on a 2-minute rant, all about how he’d just be breaking codes the NSA, feeling good about doing his job well, but the real upshot of his work would be burned villages, dead American soldiers, lost factory jobs, drug epidemics, inflation, and poisoned baby seals.

Will finishes up his rant and smirks sarcastically. “So why shouldn’t I work for the NSA? I’m holding out for something better.”

Of course:

Your offer is nothing like a job at the NSA. And your pitch is nothing like the NSA recruiter’s pitch.

Still I bet you that your audience, on some level, suffers from Good Will Hunting disease.

Too smart. Too sophisticated. Too skeptical.

And if you need proof of it, just look inside yourself. Don’t you smirk and scoff and shrug off pitch for top-secret opportunities all the time, even if they are at the cutting edge, and even if they promise things you superstring theory and chaos math, or whatever the equivalent is in the marketing space?

And this is why I am not making a pitch for you to join the Age of Insight training. The only offer I will make you, unless you are holding out for something better, is to join my email list. Click here smart guy.