Persuasion

The vulnerability myth

by

Ron was waiting in his wheelchair, looking up the stairs.

The necklace he had just bought was wrapped up on the table in front of him.

Finally, he saw her.

She was coming down the stairs, laughing and talking to another man.

At the bottom of the stairs, she kissed the man on the lips and grabbed him by the crotch. She then noticed Ron from the corner of her eye.

Ron quietly pulled the wrapped present off the table.

The woman came over. “We get married today?” she chuckled.

“Oh yeah, yeah,” Ron said. “That would be great.” He slumped down in his wheelchair. And he wheeled himself away.

That’s a scene scene from Oliver Stone’s Born on the Fourth of July. It’s a fictional look at the real-world horrors that paralyzed Vietnam vet Ron Kovic went through, both during the war and after.

I thought of this scene today when I heard yet another recruiting pitch for the cult of vulnerability. “Wear all your hidden handicaps on your sleeve,” the cult leaders say, “and people will love you for it.”

I want to offer you another point of view. It’s a simple formula:

Charisma = Power + Liking

I read that a long time ago in a book called The Charisma Myth. It’s stuck with me ever since.

It’s why a brutal, undefeated knight makes hearts beat faster with small acts of chivalry…

But why a vulnerable “nice guy” with flowers and gifts gets a pat on the head, at best.

Good news is, there’s a way out.

For example, at the end of the Oliver Stone movie, Ron speaks to a crowd of millions. People hang on to his every word. They absorb his anti-war message. And they applaud and cheer him.

But here’s the crucial point:

This only happens after Ron and a bunch of other vets make a scandal at the Republican National Convention… after they storm the convention hall… and after they get on TV.

So my pitch to you is to work on your power and your authority first.

​​Once you’ve got em in buckets, then bare your stories of self-doubt and failure.

​​People will listen then… they will feel good about following such an effective and yet human leader… and they might even love you for it.

In other news:

I’ve got an email newsletter. Full of effective marketing and copywriting ideas, and occasional personal stories. In case you’d like to sign up, here’s where to go.

They tried to bury this information… but I believe it

by

Here’s a sneaky story about the things they don’t want you to know:

Back in 2013, the European Union wanted proof that online piracy hurts sales of movies, books, and computer games. So they had a big study done.

The 300-page study was complete in 2015. It was then used for a second academic paper by two European Commission members, which came out in 2016.

The conclusion of that second paper was that piracy hurts movie sales by about 4.4%. “Our findings have important implications for copyright policy,” said that second paper.

The thing is, nobody ever saw the original 2013 study. It was never published. Not nowhere. Not until 2017.

​​That’s when Julia Reda, the Pirate Party member of the EU Parliament, got her hands on the missing study. And she published the results on her blog.

“With the exception of recently released blockbusters,” the 2013 study said, “there is no evidence to support the idea that online copyright infringement displaces sales.”

Hold on a second…

So was the EU hiding this study… so they could cherry pick results that fit their desired “important implications for copyright policy?”

It sure sounds like it. Sneaky governmentses, right?

But here’s the bigger truth in all this:

I found out about this yesterday. An article about it was published in an online tech news site. It then went viral on a news aggregator.

But this story has been public since 2017… and yet we’re talking about it now, in the middle of 2021. There’s something there.

As you probably know, if a bit of information is scarce, we tend to value it more. “Long-lost study from 2013” piques our curiosity. But maybe not all that much, and not for all that long.

However, if that bit of information was suppressed, we tend to value it much more. “Long-lost study from 2013 that the government worked hard to bury.” That’s something worth discussing even years later.

“Fine,” you might say. “But I kind of knew that already. It sounds like the lead of every health VSL ever.”

All right. But let’s see if you knew this:

Bob Cialdini’s Influence lists a bunch of evidence that censorship doesn’t just increase desire for censored info…

But censorship also increases belief in that information. Even if you don’t actually see the information.

For example, I haven’t read the original EU study about piracy. Come on, it’s 300 pages. Who’s got time?

But I believe the conclusions. Why else would the EU try to censor it? I bet a bunch of people on that news aggregator thought the same, and that’s why this story went viral.

My takeaway for you is this:

Desire and belief are really two sides of the same coin.

Whether you’re using specificity… or a new mechanism… or even secrets… if you juice up one side of the coin, the other side gets bigger too.

And I’ve got evidence to prove it. Evidence nobody has seen before. I hope to publish it one day soon… if they don’t get to me first. If you want to read that secret report when it comes out, here’s our underground communication channel.

The future of break-em-down selling?

by

Imagine tomorrow you see an ad for a magical job opportunity:

“$6k a month, only requiring 3-4 hours of work every week.”

The job is with a new video game company. The work is easy. You can do it successfully as long as you have the digital skills of somebody born after 1980.

Plus you can work whenever you like, wherever you like, as much or as little as you like. All you need is your phone. And if you want to work more and make as much as $10k or $15k a month, that’s fine too.

There will be a presentation, the ad tells you, at the local Cheesecake Factory this Friday. Anybody interested can get all the info there.

So on Friday, you show up to the Cheesecake Factory, both hopeful and cautious.

“What’s the worst that can happen,” you tell yourself. “If it’s some sort of scam, I’ll just up and leave. But if it’s for real, it could be life-changing.”

A dozen other people are there with you. Soon enough the presenter arrives. He chats to everyone for a few minutes. Funny enough, it turns out his sister went to the same college you went to.

“But it’s too noisy here,” the guy announces. “We’ll actually go to go to a different location where the presentation will be held.”

So you all load onto a bus. And that’s when the ride really gets going.

If you’re wondering why I’m painting this picture, it’s because situations like this happen for real. Bob Cialdini once told his own personal experience of it.

He got on the bus. And he and the others interested in the opportunity got taken from one town… to another… and back. It took many hours, and they never got a chance to up and leave until it was over.

To help them make the right decision, the bus was covered with inspirational posters. Eye of the Tiger kept playing over and over. Meanwhile, the presenter pitched the amazingness of his pyramid scheme, while the bus bounced and rumbled along the highway at 55 mph.

Result:

Except for Cialdini, who had a little bit of self-defense thanks to his knowledge of persuasion techniques, everybody else signed on for the pyramid scheme.

My point is that a controlled, live selling environment, particularly one that lasts for hours or days, and one where you can’t leave… well… it can sell anything.

So if you are looking to get rich in the pyramid scheme business, it’s time to invest in a bus.

But what if you’re not selling pyramid schemes? And what if you do your business online?

It might seem hopeless. How can you control people’s environment… how can you keep them from leaving… how can you break them down… unless you can physically isolate them?

It might seem hopeless. But social factors are working in your favor. And I’m not even talking about the corona lockdowns, though those certainly help.

The real thing is we all carry our own Eye-Of-The-Tiger bus in our pockets these days. We allow it to create a completely controlled and engrossing environment for us. We take it with us wherever we go, even to small, isolated spaces like the toilet.

And in case you think I’m trying to make a joke, I’m not.

For the past year or so, I’ve been watching Ben Settle promote his build-your-own-mobile-marketing-app business.

I thought it’s stupid. Because I myself refuse to install anything on my phone except Google Maps and this thing that helps you identify trees. And even those have all the notifications turned off.

But I will eventually break down. That’s how the world is moving.

So if you are looking to get rich in any business, it might be time to invest in a mobile app. One with lots of notifications and an inspirational poster background. If I’m right, this is the future of break-em-down selling… and it can help you sell anything.

Meanwhile, the best you can do is get people onto your email newsletter. I’ve got one here. It’s not the same as a bus… so I have to compensate by being entertaining and informative.

Required viewing if you’re interested in persuasion

by

In 2011, an Indian spiritual teacher named Sri Kumare set up a new practice in Phoenix, Arizona.

Kumare had a couple of women in tow — one Indian, who acted as his personal assistant, and the other white, who guided Kumare’s meditation and yoga sessions.

These women helped Kumare build up a following in Phoenix quickly. But it’s not clear he really needed their help.

After all, Kumare looked like the perfect embodiment of an Indian guru.

He was tall, gaunt, and had long black hair and a long black beard. He wore flowing robes, held onto a wooden walking stick, and walked with a strange stumbling gait.

And of course, then you heard him speak.

Kumare had a thick Indian accent when he dropped his mystical wisdom such as, “All this… the world… is an illusion,” and, “The guru is inside YOU.”

Plus he stared really intensely at people when he spoke.

One time, a five-year-old boy who had just met Kumare confessed, “I like to play! All the time!”

Kumare stared at the boy. And then he smiled and said shyly in his thick accent, “I like to play… also!”

One of the women who became Kumare’s disciple was a death penalty attorney named Toby.

She fought for the rights of people who had been sentenced to the death penalty and who had lost all their appeals. It was a very stressful and emotionally draining job.

Kumare stared intensely at Toby. “Why… do you want to help those people?” he asked, with no judgment in his voice.

Toby explained how these death row inmates have lost the support of everybody, including their families. They needed somebody to fight for them.

Kumare nodded while continuing to stare at Toby. Later, Toby explained why she started looking to Kumare as her guru:

“When somebody shows interest in what you’re interested in, it makes you want to get to know them better. It makes you want to learn as much as you can.”

This made me think of something I found in my notes from the past month. “The biggest thing you can do for others,” I wrote, “is to like and accept them.”

Now I don’t know if that’s really true. I think we are all a bundle of different needs. At different times, those different needs take turns being uppermost.

But the need to be liked and accepted is definitely up there, and it’s up there a lot of the time.

Anyways, if you know the story of Kumare, then you know how it ends.

But if you do not know the story of Kumare, then I highly recommend watching a documentary made about the man. And I recommend you do it without reading any reviews first.

Because there’s a lot in this movie, and it’s best if you come to it with an open mind.

In fact, there’s so much in this movie that it should be required viewing for anybody interested in persuasion of any kind.

One day, if I ever create the curriculum for my mythical AIDA School, this movie will be part of the first semester, along with Guthy-Renker’s Personal Power infomercial and Chip and Dan Heath’s Made To Stick.

I bet you can find Kumare the documentary on your favorite streaming service. But if you don’t want to search around for it, or if you just want to watch a couple minutes to see if it’s really worth your time, then here’s a grainy copy that somebody posted to YouTube:

A simple way to deal with reactance on the sales page

by

A few weeks ago, I was walking through a little park at exactly 11:21am.

I know it was exactly 11:21am because I saw an unusual scene, so I checked the time and wrote it down.

Three local drunks were sitting at a table in the shade. Two empty beer bottles and two empty brandy bottles were in front of each of them.

And now came the time to get the next round.

One of the drunks got up, started collecting the empty bottles, and grumbled, “I’m the oldest one here! And I have to go?” And he did. But he kept mumbling to himself about the injustice of it all.

So at 11:21am, these guys were already four drinks in, and getting a fifth and eighth.

That was the unusual part.

But the elder drunk’s reaction was very usual. “I don’t want to! Why should I?” That’s something we all say every day in some form.

Psychologists call this reactance. It’s as fundamental a human instinct as breathing or wanting to sit when we see a chair.

Reactance says that when we have barriers erected against us, when we lose a freedom, when we’re commanded or manipulated into doing something, we rebel. Fire rises up from our bellies.

If we have no other option, like when the stupid boss tells us to do something, we do what we’re told grudgingly.

But when we have a choice, like on the sales page, we cross our arms, dig our heels in, and say defiantly, “No! I don’t want to! What are you gonna do about it?”

The good news is that there are lots of things you can do to get around reactance in sales talk and sales copy.

I recently wrote about a pretty standard one, which is the reason why. Because people don’t really want control… they want the feeling of control. And sometimes, a reason why is all that’s needed to give them that feeling.

“You gotta get the next round today… because Jerry got it yesterday… and I will get it tomorrow.”

That can work.

But there are other, and much more powerful ways to deal with reactance. In fact, I’m writing a book about one of them now. And if you want to hear more about it, well, you will find it in future issues of my email newsletter.

Ready to win? Then gamble on reading this post

by

If you ever wonder why you do strange and possibly self-destructive things to yourself, or if you have doubts that you’ve made the right decision in an important moment, then I’ve got a riddle that might help.

It goes like this:

“SNACK ROUTE. Newest and most profitable snack machines are opening up hundreds of new locations. Seeing is believing. Earnings can exceed $1,000 weekly. Part time. All cash business can be yours for as little as $5,600. Call 1-800-“

This is a successful classified ad that sold a business opportunity back in the 1980s.

Do you notice anything strange about it?

To me, the strange thing is that this is a classified ad… totaling 7 sentences and 37 words… and yet, the $5,600 price is revealed right there.

This goes against much copywriting and marketing wisdom. 37 words? Not a lot of space to build up desire, overcome objections, and justify such a high price.

So my riddle for you is, why is the price revealed in this classified ad, and why was the ad successful nonetheless?

Maybe you say the high price kept away the masses of low-quality prospects who might respond otherwise. I’m sure there is some of that.

Maybe the price actually acted as proof that this is a real opportunity, and not some kind of bait-and-switch. I’m sure there is some of that, too.

But I think something else is going on also. It occurred to me last night as I read an old advertising book, in which the following headline popped up:

“I gambled a postage stamp and
won $35,840 in 2 years”

This was the headline for a direct mail sales letter that mailed profitably for years. And to me, it’s got the same structure as the bizopp classified above.

Fact is, in certain environments, spending money is a thrill, not a burden.

Some people, specifically of some genders, tend to shop for a thrill.

But others prefer to gamble.

And that’s ultimately what I think is going on with classified ad above.

For the right prospect, it kicks off the part of the brain that likes gambling. It gets the greed glands going. The prospect starts to think about big money, and the thrill of action.

Of course, some people like penny slots (“I gambled a postage stamp”).

Others like the high-stakes poker table (“… for as little as $5,600”).

But all of us have the instinct to gamble, in some form and to some extent. And a few words can be all that it takes to kick that instinct into action. Even when we’ve been burned by it before.

So do you think you won by reading this post? If not, don’t worry. More opportunities to win will appear tomorrow and the day after. If you want to take advantage of them, here’s where to go.

A deadline to make a deliberate and far-sighted decision

by

“We might describe the predicament of these [frontal lobe] patients as a ‘myopia for the future,’ a concept that has been proposed under the influence of alcohol and other drugs. Inebriation does narrow the panorama of our future, so much so that almost nothing but the present is processed with clarity.”
— Antonio Damasio, Descartes’ Error

Antonio Damasio is a celebrated neuroscientist at USC and the Salk Institute. He claims all our decisions are made emotionally.

One of his arguments is that people who suffer brain damage that interferes with their emotions… also stop being able to make decisions effectively.

​​Instead, they start to act in impulsive, short-sighted ways, much like somebody drunk.

That’s some high-science proof for an idea that direct response marketers and copywriters have been preaching for decades.

Here’s another thing direct response marketers figured out long ago:

A deadline, coming up in just a few hours, is a proven way to bring a person’s focus to the present.

Specifically, if you’d like to join Copy Riddles, my program for learning how to write bullets and improve your copywriting in general, then you can do so until the end of day today, Sunday, July 4, at 12 midnight PST.

After that, I’ll close the shopping cart down and keep it closed for a few months.

Of course, you’re not drunk… you’re not under the influence of drugs… and you’re not suffering from frontal lobe brain damage.

In other words, you have all your wits about you, and you can make decisions for yourself and your future effectively right now.

So if you’d like to make a deliberate and far-sighted decision for the benefit of your copywriting career, then the time is here:

https://copyriddles.com/

Dark psychological things hidden behind conspiracies

by

“This, in sum, is our problem: the truest conspiracies meet with the least opposition.

“Or to put it another way, conspiracy practices — the methods by which true conspiracies such as gerrymandering, or the debt industry, or mass surveillance are realized — are almost always overshadowed by conspiracy theories: those malevolent falsehoods that in aggregate can erode civic confidence in the existence of anything certain or verifiable.”

So says Edward Snowden.

He’s the former NSA drone who exposed a bunch of inside NSA data. He had to flee America and is now living in exile in Russia.

I thought Snowden’s idea above was interesting. But if Snowden is right, then it makes me wonder…

Why do people believe in conspiracy theories, but ignore conspiracy practices?

I came up with a few possible answers. They might be useful to you if you are in the business of persuading:

1. Our brains prefer neat, human-sized explanations.

​​Conspiracy theories give us this. Conspiracy practices don’t — they are a mess of individual actors, institutions, and changing mass behavior.

2. Conspiracy theories are black and white, while conspiracy practices are not.

​​Conspiracy theories allow us to focus our blame on something alien and evil. Conspiracy practices often mesh with our deeply held beliefs and commitments, like paying off our mortgage, voting for the party we believe in, and taking the medication our doctor tells us to take.

3. We get habituated to anything.

​​There is value in something new and different (conspiracy theories) over what we already have and know (conspiracy practices).

4. Conspiracy theories give us hope.

​​Because conspiracy theories are new, because they are run by a few people, because they are external, we believe they are opposable. We even hope that one good fight can be enough. Things are much more murky with conspiracy practices.

5. Conspiracy theories often involve added drama.

Examples: pedophilia, satanists, Hollywood stars, billionaires, midnight rituals. And we like drama. On the other hand, conspiracy practices are mundane.

6. There is official pushback on conspiracy theories…

… but there is no official pushback on conspiracy practices. In other words, conspiracy theories trigger reactance, and conspiracy practices do not.

When you add all this up, it’s no wonder direct response copywriters figured out long ago that unfamiliar, hidden conspiracies, run by a few bad actors, can get crazy attention and drive a lot of sales.

That’s why I cover conspiracies in round 3 of Copy Riddles, which is all about that essential copy ingredient, intrigue.

But like I tried to show above, standard copywriting tactics like conspiracies go deeper. They tap into more fundamental human needs and desires.

And the best copywriters know this, and use it to their advantage.

So that’s why Copy Riddles has another round, which I called “Dark psychological things.” It teaches you how A-list copywriters tap into things like mistrust and outrage and desire for the “Inner Ring” to drive sales.

As I’ve mentioned over the past few days, Copy Riddles is open right now. But it will close tomorrow night (Sunday) at midnight PST.

Why exactly that time?

Because that’s when the official Copy Riddles midnight ritual kicks off… and I have to be there in time to meet the brothers and sisters of my Inner Ring.

More seriously, if you are interested in a higher level of copywriting chops, here’s where you can find out about Copy Riddles before it closes:

https://copyriddles.com/

When sex doesn’t sell

by

The cover of Gary Halbert’s Killer Orgasms! book has a photo of Gary’s topless girlfriend.

I took that photo, censored it with a thick black bar over the nipples, and put it into the sales letter to my bullets course, now called Copy Riddles.

There are a couple reasons for that:

One is that this book was instrumental to Copy Riddles coming into being.

Killer Orgasms! was the first place where I found the “source text” behind bullets, so I could see how A-list copywriters like Gary do the magic they do.

But that’s not the only reason I have the photo in there.

Because sex sells, right? If you associate sex with your offer, it makes people buy more?

Maybe… or maybe not.

It might actually backfire.

Like I wrote yesterday, our attitudes towards other people are mixed.

In a situation of fear and danger, we love nothing more than to be in the middle of the herd. There’s safety in numbers.

But in a situation of attraction and mating, we hope to seduce by being exceptional. We hope to be seen as the maverick, roving the hillsides alone. Others are just meddling competition in this case.

At least that’s what some scientists hypothesized back in 2009. So they ran some experiments. And they showed this common-sense logic to be true.

They found that, sure, sex can make your offer sell better… if your offer is about standing out.

But sex can hurt your sales if your offer involves a strong appeal to community and belonging.

Which was relevant to me.

Because I initially planned to sell Copy Riddles with a stronger appeal of support, community, etc. I wound up minimizing that, and amping up the exceptionalism talk:

“Discover how you can OWN bullets more quickly than you would ever believe… and set yourself apart from the masses of other marketers and copywriters.”

But who knows? Maybe all this jiggering won’t do anything.

Or maybe it will even hurt. After all, if a female reader sees this same topless photo and the surrounding “set yourself apart” copy, it might be a turnoff rather than motivating.

But whether I suffer or not, the underlying idea is worth keeping in mind:

Your prospects’ frame of mind influences whether they want to belong or to be unique. And perhaps, this can influence your sales.

We will see what it does in my case. Because as of today, I am reopening Copy Riddles.

The first round kicked off in March. I’ve had very positive feedback about it. I’ll write more about that over the next few days. (Signup will be open until this Sunday.)

In the meantime, if you’d like to check out the Copy Riddles sales page for yourself, here’s the link:

https://copyriddles.com/

Parents and frenemies in stories of fear and shame

by

When I was 23, I had this accident. It was quite serious.

I was gripping a dull butter knife. In a moment of anger, I decided to stab the knife into the wall.

Stupid.

Because the wall was fine. The knife was fine. But I was not.

There was a lot of blood. I wound up in the ER. And my right ring and pinky fingers would no longer obey when I told my hand to close.

A few weeks later, I had to get surgery to fix those two fingers, if they could be fixed.

And I remember when I got back from the hospital.

I was living in something like a crack house, with four other college guys, including one who was actually dealing drugs.

So I locked myself in my room, which was empty of furniture except for the mattress on the floor.

I was still groggy and confused from the general anesthesia.

I had this giant plastic-and-wire contraption on my right arm to keep my fingers and hand in place.

And panic came over me. I was alone out here, I realized. My closest family was thousands of miles away. I felt vulnerable and in pain, a step away from death.

My point in telling you this personal anecdote:

Human beings have twin drives. To preserve face… and to preserve body.

Preserving face is about avoiding shame and humiliation.

Preserving body is about getting free from pain and fear, like in my story above.

Now I’ve recently been looking at stories I’ve written in sales copy. And I noticed something in each type of situation:

It makes the story more powerful to either bring in an audience (face threatened) or to make the hero isolated (body threatened).

When I think back on my post-surgery panic, the biggest thing that sticks out is the loneliness and isolation of it.

Because we have a weird relation to other people.

Sometimes others are good. Sometimes they are bad.

I felt especially vulnerable because I was alone curled up in my empty crack house bedroom after a three-hour surgery. It would have been great to have somebody there.

​​But had I been in a situation where I had done something shameful… the last thing I would want is an audience to witness it.

So that’s my takeaway for you for today.

If you’re telling stories, you can can selectively bring in an audience… or take out a community. Do it right, so it matches your primary emotion, and you will get people more motivated than they would be otherwise.

But community or the lack of it can also influence the attractiveness of your offer. That’s something very intriguing I learned only recently… which I will talk about in my newsletter email tomorrow.

In case you want to read that when I send it out, you can sign up for my newsletter here.