Email Marketing

How do you turn skim milk into butter?

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A question comes in about turning skim milk into butter:

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I have a question about your Simple Money Email course.

I’ve been writing an email to my list six days a week (or occasionally five) for the past month and a half or so, since about the beginning of February. At first, sales came in, but since about the beginning of March, they’ve declined by a lot, by over 50%. Will your course help me to figure out what’s going wrong so that I can set things to rights?

===

The answer in short is “probably no.”

If you’ve never emailed your list regularly, then what you have yourself is a pail of rich whole milk, with the cream at the top. You simply go in there, use a ladle to skim the cream off the top, and with a bit of additional processing, you get yourself some delicious Kerrygold.

But once you’ve pretty much skimmed all the cream off top, the butter creation becomes harder.

It’s still possible to occasionally turn skim milk into butter — I had one guy on my list for 775 days, reading 775 emails, before he decided to buy something from me.

​​But it’s never as easy as right at the start.

​​And assuming you’ve been doing a decent job of cream collection, no kind of magical spoon, skimmer, or ladle will really make that much of a difference after a while.

So what do you do?

You got a couple options.

One, you can add new whole milk to your pail — ie. add new people to your list.

Or — and this is where my butter analogy breaks down — you can create new offers. There’s no law saying you can only sell people things once. Or stretching the analogy, there’s no law saying you can only ever make butter from your pail of milk, as opposed to also making cheddar, ice cream, and quark.

I’ll have more to say about cheddar creation, specifically, about churning up new offers that don’t involve creating whole new products. That’s something I have been thinking about a lot as part of my new “hot seat coach” role within Shiv Shetti’s PCM mastermind.

But that’s for the future.

For now, I do have a very high-quality ladle to sell you.

It will skim off the cream from your list if you’ve never emailed regularly before… it might pull in occasional sales even if you never do anything more to grow your list… and it will be an indispensable part of launching new offers, in case you ever do decide to do so.

For more information:

https://bejakovic.com/sme

Hamilton

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No, I didn’t go to see Hamilton on Broadway. But I am in New York City.

Last night, I went to dinner with my friend Sam and his girlfriend Olivia.

Olivia has a background in musical theater.

So while we sat in a very dim restaurant and ate sweet potatoes and Japanese-style chicken wings, Olivia enthused about Hamilton, the sung-and-rapped musical that’s broken all kinds of Broadway records.

Olivia won the Hamilton ticket lottery when the show was just opening. She had to actually quit her job to go see it. She loved Hamilton then, she loves it now, and she wanted to share it with Sam and me.

Sam and I were skeptical. But all right.

Last night was pouring rain. Tickets to Hamilton are generally impossible to get. So of course we didn’t go see the live show. Instead, we went back to Sam’s apartment and watched Hamilton, the recording of the Broadway production.

And it turned out to be… one damn musical number after another.

Sam and I kept dutifully quiet and stared at the projected images on the wall. After an hour, Sam paused it to go to the bathroom. This was an opportunity for Olivia to ask if we were enjoying it.

No. And no.

“I knew it,” said Olivia. “I could feel the energy in the room.”

With Hamilton, the recording, you are supposedly seeing and hearing the show just as it was when it was live. But the reality is that it’s impossible.

There’s the missing excitement of going somewhere live, and feeling that you’re participating.

Then of course there’s the intangibles of an actual live 3D presentation, the sound and vision that cannot be reproduced at home on a 2D surface and with a little speaker.

Plus in the theater, there are hundreds or thousands of other people there, all set to enjoy the show, all infecting each other with their enthusiasm.

All of this is just one more reason to do things live whenever possible.

To do in-real-life musicals rather than sell DVDs…

To offer live trainings over prerecorded ones…

To write live emails rather than send canned autoresponders.

No, I’m not saying a freshly written daily email will have the same impact as a live Broadway show. But in its own small way, a freshly written email feels live and real in a way that an autoresponder email cannot replicate. And over time, that effect builds up.

If you want to write fresh emails — new ones every day, which feel live and real as opposed to flat, canned, and stale — then you can find that in my Simple Money Emails training.

​​Simple Money Emails shows you how I do it, and how you can do it too, starting today. For more information:

https://bejakovic.com/sme/

Stale autoresponders

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A personal confession:

I’m a compulsive salad buyer. I buy those prewashed and precut bags of mixed greens, and I stack them in my fridge. I eat them too, but not at the speed that I buy them at.

This often means that, like this morning, I’ll peek into an already opened bag of salad and evaluate critically whether it’s too wilted to consume. Meanwhile, other, perfectly fresh, new bags of salad sit in my fridge, waiting until they too become old enough and unfresh enough to deserve my attention.

Do you maybe sense an analogy in the making? Something to do with marketing? Well, here goes:

On last week’s Write & Profit coaching call, I asked one question to three of the five people who are in that group. The question was:
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​”What’s the strategy behind your autoresponder?”

There are good reasons to have an email autoresponder. And then there are bad reasons.

One bad reason is, “Everybody says I should.” Another bad reason is, “Because it’s a functionality of my ESP.”

Here are a few of the problems I saw with the autoresponders among my coaching students:

#1. They were out of date. They did not represent the current philosophy or positioning or main offers of the person writing.

#2. They were not as good as their more recent emails.

#3. They did not feel fresh or real, because they were not fresh or real.

#4. They did not allow new subscribers to get to the most current and exciting offers.

If you have nothing else to eat in your fridge but wilted salad, then that makes your choice of dinner easier.

Likewise, if you don’t write fresh emails, then having a stale autoresponder is better than sending no emails at all.

On the other hand, if you are writing fresh emails, then you need to have good reasons for also having an autoresponder.

And in the absence of such good reasons, it’s better to just throw the old salad, I mean old emails, out, and serve up what’s fresh and new.

Fresh and new is not hard to do. And if you want my recipe book for fresh emails, on demand, take a look here:

https://bejakovic.com/sme

Learning from hecklers and refunders

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Comedian Norm MacDonald once started a standup show when a heckler in the audience yelled out:

“Hey, you’re not very funny!”

The crowd, all of whom where there to see Norm, started booing the heckler. One guy yelled, “Toss the asshole out!”

Norm calmed the crowd down. “Now hold on,” he said. He wanted to understand what exactly happened. And he started talking to the heckler.

“So you go, ‘I’m gonna pay money to go see this dude…’ I want to understand what exactly happened. At some point in your life, you thought I was funny.”

The past couple days, I promoted Andrew Kap’s book, 3 Words I Used To Sell 100,000 Books. I even gave away a couple free bonuses to people who bought that book.

A lot of people took me up on the offer. They wrote in to say thanks for turning them on to Andrew’s book, and to ask for the bonuses I had promised.

Among all these people was one guy who first wrote me with proof of buying the book and then, before I could reply with the bonuses, wrote me a second message to say:

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I gave back the title, I’m sorry. Didn’t really apply to me. Don’t want to scam you for the bonuses.

Sorry, really like your stuff though.

===

It’s standard daily email operating procedure to shame people who refund stuff or who say they can’t get value out of a valuable offer. It’s even common to toss them off your list.

But I thought, good on this guy for realizing eventually this doesn’t apply to him… and even more so for having the decency to write me and say so.

Still, just like Norm, I told myself, I want to understand what exactly happened here.

My email went out at 8:34pm.

My reader read my email and got excited. He bought the book immediately. By 9:00pm, he got the confirmation email from Amazon, forwarded it to me, and asked for the bonuses. Even though, as he realized over the next few minutes, this book or the bonuses or the promises didn’t really apply to him.

How exactly does this happen?

Clearly, the promo nature of my email had something to do with it. The deadline… the disappearing bonuses… the exciting, opportunity-like promises of it all.

But here’s the point, the message from this email:

Those things — deadlines, bonuses, exciting promises — are rooms in the house of persuasion. The house itself is built on a foundation. And that foundation is either stable and strong, or shifting and weak.

The foundation is trust. In my case, trust built up by daily emailing.

That’s how people find out in the first place about offers I create and deadlines I set. That’s how they get excited about the disappearing bonuses I announce and exciting promises I make.

Getting people to trust you like this is nothing mysterious or difficult.

It’s just a matter of consistency.

Like I said, in my case, that’s via daily emails. For years now. And though my offers change, and daily email topics change, and even my own attitudes change, there’s still some consistent core that people can rely on and trust.

You can do the same.

The longer you do it, the better. But it doesn’t have to take years to build up trust. It can be done in months, weeks, days, or sometimes even hours, if you say the right things.

But it all starts with saying something, and then doing so again, in some regular, consistent way.

My introductory offer — the least expensive course I offer — is an introduction to writing daily emails, called Simple Money Emails.

I’ve used the techniques in this course to write quick emails for clients that made lots of money.

But more importantly, I’ve used them for myself to create long-running relationships that lead to trust, engagement, and urgent sales like the above.

If you’d like to find out how you can do something similar, then take a look here:

https://bejakovic.com/sme

Daily bloodletting

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Bloodletting used to be standard medical practice. Today, bloodletting might sound stupid or even barbaric, but way back when, it really seems to have helped people.

Here’s a passage about an army captain who experienced some insult that made him so furious that his friends couldn’t make sense of what he was saying:

“The regimental doctor, when he came, said it was absolutely necessary to bleed Denisov. A deep saucer of black blood was taken from his hairy arm and only then was he able to relate what had happened to him.”

That passage is from War and Peace, by Russian count Leo Tolstoy.

​​Between 1902 and 1906, Tolstoy was nominated for the Nobel Prize in Literature five times but never won once.

Somebody who did win the Nobel Prize is American journalist Ernest Hemingway.

​​Hemingway wrote many things, but he never wrote the following passage, which is often attributed to him:

“It is easy to write. Just sit in front of your typewriter, open a vein, and bleed.”

That quote is probably attributed to Hemingway so often because he was famous and because in the end he killed himself. Hemingway’s life and death go well with the sentiment that writing is hard, draining, even destructive to the writer.

But I would like to give you that other perspective on that passage, the medical bloodletting perspective.

Each day, before I write my daily email, I’m filled with a mess of ideas, emotions, reactions, and confused plans. I’m also restless because I feel I haven’t accomplished the one thing I set myself as a task for absolutely every day.

After I write my daily email, I function more normally. People can understand me better if I talk, I can make some kind of plans about the future, and I feel the satisfaction of having accomplished something concrete that day.

In other words, daily emailing has the benefits of medical bloodletting, or maybe journaling.

Except daily emailing also has the added benefits of building up an audience… producing content that can be repurposed for books, podcasts appearances, or courses… and of course, driving readers to sales or other types of actions.

Speaking of which:

In a few days’ time, I will host a free training.

The training will cover how I write and profit from this newsletter that you are reading now.

It will happen on Monday January 22, 2024 at 8pm CET/2pm EST/11am PST. But you will have to be signed up to my list first. Click here to do so.

Followup on the zero-handclap unsubscriber

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Yesterday, I wrote an email about a zero-handclap unsubscriber. This was a guy who unsubscribed from my list, and as the “reason why” he wrote that my emails are boring.

Rather than muttering in private that my emails are so not boring — so not! — I featured this guy’s comment publicly in an email. And then I turned it around in some way to sell my Simple Money Emails course.

​​To which I got a bunch of single-handclap responses. Here’s a sampler:

#1: “Funny because when you sent out that email yesterday about managing clients’ mailing lists I reflected that you would be the exact person I’d turn to if/when I have a mailing list. Your emails are very smart and very well written while also managing to seem understated.”

#2: “I’m enjoying these stories (and the clever way you turn them toward highlighting your offerings). I can see why Kieran Drew thinks so highly of you!”

#3: “What a great transition :)”

#4: “Lol. Really enjoyed this one. Also, SME is excellent.”

#5: “‘Zero-handclap’ made me LOL :-)”

Nice right? But wait, there’s more.

I’m sharing these nice replies with you for two reasons.

Reason one is that I also got a reply from a successful marketer, who has given me many good tips before. He wrote that he had once interviewed a super-successful speaker who shared her secret with him. She told him:

​​”Always write and talk about Positive Topics and people. Let the negative stuff drag competitors down.”

I’m sure this is solid advice, which will never lead you wrong.

At the same time, I have found that sharing frustrations, doubts, and even occasional outrage not only entertains people, but can create greater trust over time.

But you probably knew that. After all, this is the century of being told to be authentic and vulnerable.

That’s why I’ve got a second and much more important reason I shared the replies above with you. But one reason per day is all you get, so I’ll tell you this second reason tomorrow. You’ll want to be there — I’ll make it worth your while.

Meanwhile, if you enjoyed yesterday’s email, or today’s email, or are wondering what might be coming tomorrow, then I can recommend my Simple Money Emails course. It will show you how to write simple emails like this that keep readers reading, and that make sales in the process.

Plus, like my reader above wrote, “SME is excellent.” If you’d like to find out more about it:

https://bejakovic.com/sme

Unsexy, neglected, mistreated email lists

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Yesterday I was listening to a Dan Kennedy seminar where Dan says, in his typically tactful fashion:

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There is no magazine out there — you can check the newsstand — there is no magazine called, Wives In Sweatpants and Sneakers.

There’s all sorts of unimaginable fetishes. But that is not one of them. There’s just not a lot of interest in that.

That’s their business.

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Dan’s point is that what business owners have gotten used to, they no longer find exciting. It also means they also don’t notice the bad stuff any more.

The past week, I was promoting a done-for-you newsletter service.

I figured no qualified leads would respond, since I write so much about email marketing and making money from email. If there’s one thing I’m known for, it’s probably that.

Surely, business owners who manage to track down my email list — in spite of my best efforts to hide it — surely such business owners also think email marketing is sexy and are already doing sophisticated email stuff in their own businesses.

I was wrong.

I got readers reaching out to me who have large, successful businesses.

Some of them have email lists of tens of thousands of people, made up of customers, who have never been mailed.

Others send out an email here and there… make good money each time they send out that lonesome email… and don’t think or know to do it more often.

And one person, who wasn’t replying to the done-for-you newsletter service, but who did take me up on the Newsletter Consult I did last month, followed up yesterday to say:

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Thought I’d follow up after our recent discussion, which was much appreciated.

So went ahead and ran a one-month birthday sale for a 2-YR subscription at a $1K discount. Don’t think we have done a sale in 5 years, nor one for a 2 year sub duration.

With 4 days yet to run, we have so far generated $18K in sales with 4 people subscribing for the 2-YR plan and 1 other taking up a (full priced) annual sub.

Not bad considering I only mentioned it as a PS in the twice a week email alerts, plus December is historically a slow month for sales here. This has been our best December to date!

I plan to send two more such alerts this week and have been pondering what to write in case we might be able to tip one more cheerful soul over the edge.

===

The results above are clearly not common.

The person who wrote me offers a yearly subscription costing multiple thousands of dollars… has lots of credibility built up over a long time… and can now make an extra $18k with an “oh by the way” casual throwaway in a PS, after a 5-year promo hiatus.

But uncommon details aside, the point still stands:

You might have that beautiful email list, wearing sweatpants and sneakers around you. Maybe you’ve been looking at it for years, and maybe you’ve stopped appreciating how just how sexy it really can be.

I figure that’s as much my fault as yours.

Clearly, I’m not doing a good job putting forward offers to help you get more value out of your email list.

I’ll work on fixing that in 2024.

Meanwhile, it’s mid-December. It’s almost the holiday season. Who the hell wants to work?

I do. So I have a quick, band-aid offer for you right now:

If you have a business and are making sales… if you have an email list and have been neglecting and mistreating it for too long… then I offer you my 1-hour “Extreme Makeover For Email Lists” session.

One hour, to hear what your business is about, who your customers are, what you offer them, how you currently mail them.

I will then tell you the quickest and easiest buttons to push to make money from your list, in the future as well as now. Maybe I can even help you pull out some thousands of dollars from your email list by the end of this month.

I’m limiting this offer to three people, the first three qualified people who reply.

Price is $300.

I will not be offering this again, at least not at this price.

In case you are interested, hit reply, tell me who you are, and I can send you the payment link.

Advanced email copywriting tricks for sale soon

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This week I’m promoting my Influential Emails training. This training is something I’ve made available only once before, live, back in 2021, the Year of the Ox.

But starting next Thursday, and lasting at most until next Sunday, I will make Influential Emails available once again.

Over the y​​ears, by keeping track of when and why I’ve bought from other people’s via email, I discovered it makes good sense to send out regular emails telling your audience what exactly it is you are selling, without any frills, funniness, or flippancy.

​​So here’s whats inside Influential Emails:

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1. The recordings of the three Influential Emails live calls, which all lasted around 2 hours.

2. Edited transcripts of all the calls, in case would rather read than listen to me talk.

3. Call 1 covers 5+ of my advanced email copywriting tricks, including the “Five Fingers” storytelling strategy, S. Morgenstern transitions, and the “Sophisticated Slapstick” structure that makes trivial or even silly things sound funny or profound.

4. Call 2 breaks down four emails I wrote to this list, shows you how I wrote them from snout to tail, and highlights the techniques from Call 1 in action. This second call also includes a lighting-round training, 15 Unique Things I Do To come Up With Ideas and Create Content.

5. Call 3 includes brutal and merciless copy critiques of a dozen emails I got from attendees of the original Influential Emails training. You see what I thought was good in these emails, and more importantly, what I would change to make each email more effective for 1) making sales and 2) being more influential/interesting/memorable.

6. There are also two bonuses. The first is “Mystery Screenwriting Insights For Copywriters.” The core of this is a special, never-produced screenplay from my favorite screenwriter, William Goldman, overlaid with my analysis of the writing tricks Goldman used, and how copywriters can apply the same.

7. The second bonus is “My 12/4 Most Influential Emails.” This is a micro swipe file, including 12 of my most influential emails, along with the background of why and how each email ended up influential. Plus, I’ll give you the four more emails, written by mysterious others, which had the biggest influence on me.

Over the coming days, I will have more to say about Influential Emails, specifically who it’s possibly for and who it’s definitely not for.

If you do decide you want to get Influential Emails, you will have to get on the waiting list. And in order to get on the waiting list, you will first have to get on the list to get my daily emails. Click here to do so now.

I stand accused of pulling the prat-out on a reader

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A few months ago, I wrote an email about the “prat out,” a technique used by con men to get their marks salivating and eager for larceny.

​​I sent that email out and then also put it on my bare-bones, zero-images, black-and-white website. And I forgot all about it.

Until this morning that is, when I got the following message from a new reader, who wrote:

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Im now about six years into designing and developing websites.

Your website just fucked my mind.

I was reading a book by Iceberg Slim, he talked about the prat out.

I had no idea wtf that was and found your article.

After reading, i realized that you just pulled the prat-out on me and I’m now much more ready to give you my money. You sneaky fucker.

But i forgive you because you just taught me how much can be done with just words.

I haven’t left your website for an hour. I’m fascinated by what you do with just words. Nothing else is needed. The words create the colors, images and shapes in my head.

As a designer, its blowing my mind how much can be done with words alone and it has opened my mind to all kinds of new possibilities.

Thank you man.

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No, thank you, kind anonymous reader who wrote in with a testimonial.

I bring this up 1) to feature a flattering testimonial and to encourage more of the same from other readers, and 2) to explain why I have not really been selling much of anything over the past couple weeks.

There are multiple reasons actually.

One is that I made enough money for my modest standards very early this month, thanks to the affiliate promo that Kieran Drew did of my Simple Money Emails course, and the new readers who came in the wake of that promo.

Another reason is that I have found that most of my sales do come via promotion events, whether that be a new launch, or me promoting an affiliate offer for a limited time, or somebody else promoting my offers for a limited time.

So one lesson I’ve learned is to regularly have such events if I hope to keep paying for rent and my daily supply of lentils and canned sardines.

At the same time, I’ve learned to cut myself some slack, and not force myself to shoehorn every daily email into a promotion of one of my existing offers.

​​Linking to something like an Amazon book (yesterday) or simply inviting a response (Sunday) keeps more of my readers reading to the end, and makes it more interesting for me since I can write about a broader set of stuff.

So in case you were curious why I’m linking to random stuff recently, now you know.

That said, it is important to remind readers of my offers from time to time so they can’t use the excuse, “Oh I didn’t even know!” to not buy.

And today, following a testimonial in which a reader says I pulled the prat-out on him, is a particularly good time to remind you of my best selling course, in terms of copies sold at least.

In case you’re curious, you can find out all about it here:

https://bejakovic.com/mve

Take your likes to the bank

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A couple days ago, I sent an email about an email trick to get more engagement. To which, I got a response — an engagement!

The response came from Jakub Červenka, who runs an info publishing business in the men’s sexual health niche.

First, Jakub just replied to tell me he liked that email about engagement. Then we got into a bit of an email conversation. Then he told me about the trouble he was having with his Facebook ad agency.

And then he wrote:

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So I learnt I am decent marketer and cannot let go of this part in my company.

Also, started writing daily emails again recently and looking at the mails I am writing now and I did year ago… it is as if 2 different people wrote them and that makes me happy.

And this is the main reason I am writing this to you, John, I think me improving so much is lot thanks to you. Yours is the only newsletter that I read almost daily and is amongst the 3 that survived my brutal opt-out-from everything. I don’t mean this to sound bad, I bought your Copy Riddles, Most Valuable email, your 2 pump-postcard newsletter and your latest Sales emails training.

I like all your courses, a lot, probably best spend money in copywriting courses, but still I think I learn most from your daily emails – probably due to the fact that it does not seem like I am working, I enjoy reading your stuff and it is small bites daily.

Keep up the good work,

Your grateful student and zealous reader,

Jakub

===

I once had a reader write in to tell me he always skips the quoted parts of my emails, the parts in italics that start with ===.

In case you also skipped what Jakub wrote, I can tell you it was a testimonial, with good things to say about my courses and in particularly about these emails.

And here’s something I’ve noticed about getting nice testimonials like this:

It rarely happens that somebody writes in just because they want to tell me how great they think one of my courses is, or how great I am.

Yes, it does happen from time to time. But it’s kind of like finding a Black Lotus in hundreds and hundreds of packs of Magic The Gathering cards — valuable yes, but also rare.

A little more common is when I explicitly ask for feedback on a course or training, and offer an incentive to reply.

People then reply in a pack. But even then, it’s not an overwhelming number of responses, and not everything I get is a great testimonial I can feature.

Really, the bulk of the good testimonials I’ve gotten, and that I’ve featured in emails and on sales pages, came like Jakub’s message above.

They came as an “oh by the way” that people tacked on when replying to one of my emails that had to do with an entirely unrelated matter. It’s been a steady drip-drip over the years that’s eventually filled up several buckets.

It’s popular to say in the direct response world that only sales mean anything, and that you can’t take your likes to the bank.

Except you kind of can.

True, a great testimonial like Jakub’s above is not cash. I can’t go and buy cans of beans and bags of rice with it today.

But a good testimonial is like a check, and eventually it will clear. Somebody somewhere will eventually be converted into a new and loyal customer because of testimonials like Jakub’s above. We all look to others when making our own decisions.

So my point is, if you work to increase engagement with your emails, you will get more testimonials, and you will be able to take those to the bank, in time.

Of course, for that to happen you do have to feature your testimonials so people can see them.

Sales pages are one place.

But really, emails are the main place, because emails are kind of the headlines for your sales pages.

Which brings me to the my latest Sales emails training, as Jakub put it, aka my Simple Money Emails course.

I’m probably giving away too much in these emails and I’m probably killing some sales for my courses like Simple Money Emails.

Maybe I will fix that in time.

For now, if you want to see how I’ve used emails to make (up to) tens of thousands of dollars in sales per day, and still kept readers coming back tomorrow, then Simple Money Emails will show you, and will show you how you can do it too. For more info:

https://bejakovic.com/sme