Research

Magic boxes

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Last year, specifically on May 29 2023, I wrote an email about Dan Kennedy’s book The Phenomenon. In that book, Dan says:

“There will always be an offer or offer(s).”

I sighed, hung my head, and finally started adding an offer at the end of each email I sent out to my list.

Not surprisingly, I made more money from my list over the past year than I had in the four years prior.

You probably know to put an offer at the end of your emails. After all, everybody does it, and it’s kind of the point of sending out daily emails.

But what if you don’t have a product or a service to sell yet? Or what if you only have a few bum offers, which your list has stopped responding to every day? Should you still insist on a call-to-action at the end of each email?

I covered one aspect of this earlier this week. I gave you a great Dan Kennedy idea about selling “options” on your shiny future offer.

But what if, for whatever reasons of your own, you don’t even want to sell future options?

Here’s what I’ve found:

There are many ways to drive people to valuable action, even if you have nothing good to sell today.

Example:

My first ever one-on-one coaching student sells a $4k training for dental practices. While she was preparing that training, she was writing emails to a list of dentists. And her emails were falling into a void — zero response or engagement.

On our first call, I told her to make a tweak to her next email, and to put in a “magic box” CTA at the end of the email. The result, in her own words:

===

Haha, I like that.

Better ingredients, better emails.

I got my first response to an email today from an owner of a fairly large dental practice here in Melbourne.

Thanks for pushing me in this new direction re trying to wrap things up in magic boxes instead of just getting them nodding along.

Excited for the year ahead 🙂

===

I don’t know if that dentist ended up buying my student’s $4k training. But when people do respond, you can start a conversation with them. You can get into their world. You can build a stronger relationship. Often, that translates into sales down the line.

That might be something to keep in mind if you have valuable prospects on your list, but you haven’t yet built much of a relationship with them yet.

Meanwhile, if you’re curious about “magic box” CTAs, I’ll make you a deal:

Reply and tell me the size of your email list. If you haven’t got a list, that’s fine, no judgment, you can write in and tell me that. On the other hand, if you do have a list, or if you have multiple, or if you manage a list on behalf of somebody else, write in and tell me how big your list or lists are.

In return, I’ll tell you how a “magic box” CTA works. There’s a good chance you’ve figured out how it works, but you might still learn a tip or two from me that you hadn’t thought of. And besides, maybe we can get into an interesting conversation.

Some facts for you to judge me by

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Here are a few facts about me that might seem entirely irrelevant to a newsletter about marketing and copywriting:

I am unmarried, I have no children, I am straight. My religious orientation can only be described as puzzled.

My nationality is dual — Croatia and US. ​​I grew up in the US, but I was born in what was then Yugoslavia but then became Croatia, in a mixed Croatian/Serbian family. As a result, my entire life I’ve been hostile to feelings of nationalism and even patriotism, because I experienced first-hand how much of a fictional construct my homeland was — both my old one, and my newer one, and my still newer one.

Here are a few more facts, maybe slightly more relevant to this newsletter:

Try as I might, I don’t care about money beyond the Micawber rule: “Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness.” I also don’t enjoy working for work’s sake, and I am by nature lazy, in fact very lazy.

And yet, for years now, I have been working, and quite a lot, and I have been making money, and more than I spend.

​​The reason is that, while I don’t care about money and I’m lazy to work, I do enjoy the feeling of being disciplined and achieving goals, particularly if I was resistant to getting started towards them. And if that means doing work every day and if money falls out as an end result, then so be it.

And now a few final facts, which are relevant to this newsletter:

I’ve been working as a professional copywriter since 2015. I’ve have had 100+ clients over that time, but the bulk of the money I’ve made came from maybe 5 of those clients, and the bulk of that bulk, the money that’s sitting in my bank account now and that’s allowed me to live life how I choose over the past few years, came from one client only.

I will tell you more about that client in a second. But first, let me tell you the reason for all the facts, relevant and irrelevant, I’ve just given you. The reason is the following passage from a book called Revolt of the Masses, by a writer named José Ortega y Gasset:

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I may be mistaken, but the present day writer, when he takes his pen in hand to treat a subject which he has studied deeply, has to bear in mind that the average reader, who has never concerned himself with this subject, if he reads, does so with the view, not of learning something from the writer, but rather, of pronouncing judgment on him when he is not in agreement with the commonplaces that the said reader carries in his head.

===

Ortega was a snob and his entire book was written in a condescending and bossy tone. But the above point is spot on — people more often read to judge you than to learn from you. And what basis do they use to judge you? What they already know and believe.

So you got two options:

Option one is to start with your own beliefs and experiences, and to be transparent about those, even if they are irrelevant to the topic at hand.

Many people will judge you negatively as a result, and will consciously or unconsciously dismiss you from then on.

On the other hand, a few people will align with your own choices and beliefs, and they will judge you favorably, including on the actual on-topic content you might be sharing.

Option two is to start with your reader. To find out what your reader believes, what experiences he or she has, and then to signal that you share those — even if you have to stretch the truth or cover up stuff.

You might think I am passing judgment and saying to do the first but not to do the second. Not at all. I’ve done both myself. The first in this newsletter, the second in my work as copywriter working for clients.

Which brings me back to that client who was responsible for the bulk of the money I’ve made as a copywriter.

Today is the last day I am selling a swipe file of 25 “horror advertorials” I wrote for that client between 2019 and 2021. And if you check each of the advertorials in that swipe file, you will find that in the very first sentence or two of each advertorial, and many times after that, I signal in conscious but subtle ways that I am like the person who is reading, that I share his or her experiences, that I have similar beliefs.

It’s dirty work, but there is satisfaction in accomplishing it. And it does pay well.

Anyways, if you want to get my Horror Advertorial Swipe File, you have to be on my email list. The clock is ticking, and there aren’t many more hours before the deadline. If you like, click here to sign up.

An “eery dejà vu feeling” from my Fight Club email last night

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Last night, I sent out an email about going to see Fight Club at a local movie theater. To which I got the following reply from copywritress Liza Schermann, who has been living the “barefoot writer” life in sunny Edinburgh, Scotland. Liza wrote:

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Seeing this email in my inbox provoked an eery dejà vu feeling. I had just gone over the part of Insight Exposed where you have a screenshot of this note from your journal. For a split second, I had no idea where I’d seen this before. Then I remembered.

Like an open kitchen restaurant, only for email. The email that was getting cooked right before my eyes a few minutes ago is now served. Thank you, Chef Bejakovic! 👨‍🍳

===

I remember hearing marketer and copywriter Dan Kennedy say once that you shouldn’t ever let clients see you writing copy, because it’s not impressive work and it spoils the mystique.

That might be good advice, but I definitely don’t heed it Insight Exposed, my new training about how I take notes and keep journals.

Like Liza says, Insight Exposed is like an open kitchen. I smile from beneath my chef’s hat, I explain the provenance of a few recent emails, and I show you the various animal bits and pieces from which the email sausage was made.

Let me be clear:

Insight Exposed is not a copywriting training. But it shows you something that may be more important and valuable than copywriting technique. It shows you how I go from a bit of information I spotted somewhere and expand it into something that makes people buy, remember, share, and maybe even change their own minds.

I am only making Insight Exposed available to people who are signed up to my email list. In case you are interested in Insight Exposed, you can sign up for my list here.

Free course on advertorials

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A couple days ago, I got an email with the subject line, “Your Future Mentee.” I sighed, hung my head, and clicked to open the email. It read:

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I am a 25 year old entrepreneur who dropped out of medical school to pursue my dream of starting a business in the e-commerce industry.

I have been dropshipping for the past 2.5 years and have done over half a million in revenue so far. I recently came across “advertorials” and it instantly grabbed my attention.

After a bunch of research on Youtube I realized I could barely find technical videos showing exactly how to create advertorials for e-commerce/dropshipping stores.

Through browsing many videos on Youtube, I came across an interview you did on the “Chase Diamond Email Marketing” channel and the information you provided in the short 18 minutes helped me a ton.

I am extremely eager to start testing products on Facebook through advertorials and I was hoping you could guide me through the process a bit. I promise to not take too much of your time.

Please let me know if you have any availability for a brief zoom call so I can further introduce myself. I can also gladly communicate through email if that is easier for you.

Looking forward to your reply!

===

Oh boy. Where to start? How about a free course on advertorials:

Between 2018 and 2021, I wrote dozens of five-page advertorials. These advertorials sold tens of millions of dollars of random ecomm products to cold Facebook and YouTube traffic. Supplements, shoe insoles, portable smoothie blenders.

After I got in the groove, it took me about a week to write each advertorial. A week might seem like a long time to write five pages, but four days of that went to research.

Research is something that apparently nobody else is willing to do.

In fact, in that Chase Dimond podcast episode, I mocked other advertorials that were running and not making sales. I know they weren’t making sales because my clients and I tested them. They weren’t making sales because were so clearly unbelievable — because the copywriter pulled them out of his head instead of doing research.

And so the first lesson of my free advertorial course is to thoroughly research anybody you are attempting to sell.

That lesson might seem obvious to you. But it certainly wasn’t obvious to my would-be future mentee.

For example, had my future mentee wanted to have a good chance to persuade me to become his mentor, he could have done some research on me first.

He could have searched on my website and read a few of the 1,400+ earlier emails I have written.

He could have found out I sell courses, and not for cheap, and I am therefore not likely to give away specific how-to information for free.

He could have found out I also offer a coaching program, and I don’t mentor new people unless they meet very specific criteria, and pay me a good deal of money to boot.

He could have found out that I have a sizeable and growing email list, that my days are eaten up by writing my daily emails, by creating new offers, by responding to paying customers, by delivering paid coaching, on top of my other projects, which I hint at from time to time.

In other words, with adequate research, this guy could have figured out that I am a terrible prospect for a “future mentee” whose big selling point is that he promises not to take too much of my time.

You might think I’m picking on a poor guy who is asking for help. That’s not my intent. I’m just trying to illustrate the shallowness of the persuasion that most people, including marketers, engage in by default.

And if you want a suitcase to float on as the Titanic sinks and all the other mice struggle in the cold water around you… then as the first step, do more work, and in particular, do more research than others are doing.

At this point, you might be worried that this is the end of my free course in advertorials.

But wait. There’s more.

Had my future mentee done a tiny bit more research, he would have come across my Copy Riddles program.

He would have found I currently offer a free bonus to go with Copy Riddles. That bonus is called Storytelling for Sales. It’s based on my experience writing all those advertorials.

Storytelling for Sales not a long training, and it is not an A-Z of ecommerce advertorial writing.

But along with Step 1: Research™, this Step 2: Storytelling for Sales covers 95% of what made my advertorials so effective, and of how I spent my time writing them.

Like I said, Storytelling for Sales is currently a free bonus for Copy Riddles.

But I will take it down at the end of this week, along with the other free bonus, Copywriting Portfolio Secrets. My plan is to flesh these bonuses out and turn them into paid upsells for Copy Riddles.

Don’t buy Copy Riddles just for the Storytelling for Sales free bonus.

But if you decide you want to get Copy Riddles, you have until Saturday Jan 21 at 12 midnight PST to get Storytelling for Sales and Copywriting Portfolio Secrets as free bonuses.

After then, Copy Riddles will remain available, but the free bonuses will disappear.

To get the whole package:

https://bejakovic.com/cr

Marcus Aurelius, not Marcus Mansonius

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Came the following question after I revealed my 2022 reading list yesterday:

What did you think of Roadside Picnic?

I’ll answer, but only because the underlying idea is so valuable, or at least has been so to me.

Roadside Picnic a scifi novel written by two Soviet guys in 1971. I read it because it was the inspiration for the movie Stalker, which is one of my favorite movies of all time.

Both Stalker and the original Roadside Picnic talk about The Zone, a mysterious place that obeys its own dangerous and strange rules, and that grants you your ultimate wish if you can make it to the heart of the place.

Earlier this year, I planned to create a guide to the business side of copywriting called Copy Zone, using The Zone as an organizing conceit.

I knew all I needed about The Zone from the movie, but I decided to read the book because— well, because that’s the super valuable core idea:

If you find somebody whose writing or film or stand up comedy you like and respect, then follow any allusions they make or references they use.

​​If they talk about a book or science paper or inspirational talk that was influential to them, look it up and read it, watch it, listen to it while you wait for your waffles to toast.

More generally, go to the original source, or as close to it as you can stand.

You can call this basic principle, Marcus Aurelius, not Marcus Mansonius.

Mark Manson became a big star a few years ago when he wrote The Subtle Art of Not Giving a F*ck.

He then had to write an article, Why I Am Not a Stoic, in response to many people who accused him of simply taking ideas from stoic philosophers and regurgitating them as a light summer read, complete with a curse word in the title.

Mark Manson’s fun and easy and accessible book is good for Manson. But it’s not good for you, or it’s not good enough for you. At least the way I look at it.

​​I am personally not interested in stoicism. But if I were, I would go and read Meditations by Marcus Aurelius, and not The Subtle Art of Using “Fuck” in Your Title.

The way I see it, there’s value in sources that are old, difficult, or unpopular. You can even call it easy value.

Rather than having to come up with a shocking hot take on the exact same news that millions or billions of other people are discussing right this afternoon, you can get a new perspective, by digging into something that was written a few decades, a few centuries, or even a few millennia in the past.

Maybe you don’t agree with me. That’s fine.

But maybe you suspect I’m on to something. In that case, you might want to get on my email list. Partly to read the articles I write, and partly to keep an eye out for references and allusions I use, so you can look up these original sources yourself, and get a valuable new perspective that few other people around you have.

In case you’re interested, click here to sign up.

“Research is the enemy of creativity”

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Yesterday, I mentioned an embarrassingly titled book I bought, “Damn Good Advice (for people with talent!)”

The book is written by a brand marketing guy, George Lois. On the face of it, it’s all about pushing the envelope, thinking outside the box, following your bliss, and other cliches that advertisers who work for prizes, rather than for sales, resort to.

Take for example Lois’s advice no. 50, which says:

“Research is the enemy of creativity, unless it’s your own ‘creative’ research (heh-heh)”

Nonsense, right?

Like direct response giant Gene Schwartz said, copy is assembled, not written. And it is assembled out of diligent, detailed research, deeper and more penetrating than the other guy is willing to do. No research, no sex, at least when it comes to copy that gets real results.

But really what Lois is talking about is the kind of research that’s common in brand advertising:

Focus groups.

Ask people who have no skin in the game, who aren’t being faced with decision whether or not to buy your product, what they think of your ad. “Is it good? Is it bad? Do you like it?”

It’s completely reasonable that research like this won’t give you useful feedback.

Not unless, as Lois says, you get creative.

He tells the story of Aunt Jemima pancake mix.

The makers of Aunt Jemima pancake mix, Quaker Oats, never wanted to create a matching Aunt Jemima syrup, in spite of Lois’s insisting that it would make tremendous $$$ business sense.

So Lois got creative.

He sent out a survey to a bunch of pancake mix consumers, asking a series of questions.

One of the questions was which syrup these people used. There were 10 brands to choose from, among them Aunt Jemima syrup.

And get this:

89 out of 100 pancake eaters selected Aunt Jemima syrup as their preferred choice, even though it was entirely imaginary at that point, just something in Lois’s head.

Result:

The head honchos at Quaker Oats were finally convinced, and put out the syrup. Within a year, just as the survey predicted, Aunt Jemima went on to become the number one brand in the billion-dollar-plus syrup business.

Is this scientific advertising?

Hardly.

Is it a useful idea which could potentially be worth a lot of money to you?

Well, consider this:

Direct marketer Justin Goff recently sent out an email exactly about this topic.

Justin said that he and his pardner Stefan Georgi often poll their audience about what offers to create next.

But they don’t go the focus group route.

“What should our next offer be? Do you like the sound of ‘Copy Accelerator By The Beach’? Would you buy ‘8.F.F.G.M.S.’ if that stood for ‘8-Figure Facebook Group Marketing Secrets’?”

No, none of that.

Instead, Justin and Stefan make a list of a few specific offer ideas. They ask people which one they want best.

This bit of research, Justin says, matches up very well to actual results of how well an offer sells when they do create it.

In this way, a simple creative poll can be worth hundreds of thousands or millions of dollars to Justin and Stefan.

So there you go. An idea that you can use, starting today.

Or an idea that I can use, starting right now.

Because there are a few live presentations or trainings that I’ve been thinking of creating. They might be paid, or they might be free. They might be a single lesson, or multiple, depending on the topic.

Based on this limited info, and the short descriptions below, which one would you like the best?

If you would like to vote, sign up to my email list. And when you get my welcome email, tell me your preference among the four choices below. If you vote honestly, you will have the best chance of seeing a training about this topic from me in the near future:

1. A presentation about horror advertorials, the front-end funnel that I’ve used to help clients sell millions of dollars of dog seat belts, door stops, and detergent-replacement balls

2. A presentation about the most valuable email I regularly send to my daily email subscribers — the one type of email I would resort to if I had to stick to only one type for all of time

3. A presentation about creating a feeling of insight in your prospects, as a way of overcoming resistance and driving people to spontaneously want your offer, without you doing any overt selling

4. A presentation about natural authority — the rare, most penetrating, and longest-lasting form of authority, which is not built on either expertise or overt status or association

Outrage with stupidity to milk info out of cagey or indifferent adversaries

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Two years ago, just as the whole world was shutting down due to the first wave of corona, the president of the UFC, Dana White, got trolled into revealing a highly guarded secret.

A bit of background:

The UFC hosts mixed martial arts fights, and in April 2020 they were supposed to host the biggest and most anticipated fight in their history, between Khabib Nurmagomedov and Tony Ferguson.

These two fighters were both on 12-fight win streaks in the UFC, and they were scheduled to fight four times already. Each time, the fight was cancelled at the last minute for some reason.

This time around, as sports organizations around the world cancelled events because of corona, Dana White refused to give in. “We’re going ahead with the fight!”

The only problem was they couldn’t figure out where to host it. It was originally supposed to be in Brooklyn, but that was out. In fact, any other location in the US also became untenable.

“The fight is still on, guys!” White would repeat whenever asked, though he wouldn’t give any more details.

So as the fight date neared, speculation kept increasing. Fans were alternating between getting resigned to the inevitable fifth cancellation… and hyped when some new possible location for the fight surfaced.

Meanwhile, even Tony and Khabib, the fighters who were supposed to be fighting, didn’t know for sure if the fight was still on.

So that’s the background. Would the fight happen? Would it get cancelled a fifth time?

The answer finally came when somebody created a fake Twitter account, mimicking a well-known MMA journalist, and tweeted:

“#BREAKING: Dana White and Vladimir Putin have reached an agreement on travel arrangements for UFC Lightweight Champion Khabib Nurmagomedov to come to the United States. He will fight Tony Ferguson. It’s happening folks. #UFC249 will go on as scheduled April 18.”

To which Dana White, big goof that he is, immediately blasted out a Tweet saying that it ain’t so, that Khabib is not fighting, and then to prove it, he finally revealed the whole card that was scheduled for this corona-infested bout.

Which brings us to an eternal truth, something called Cunningham’s law:

“The best way to get the right answer on the Internet is not to ask a question; it’s to post the wrong answer.”

The sad fact is that in business, in love, and on online forums, there are many times when people are unwilling to answer your questions. Maybe the person you’re talking to is indifferent, or cagey, or hurt, or they just don’t like the implied power dynamics that come with you asking and them answering.

So if you ever find yourself in this situation, swallow your pride, and publicly make a dumb, completely wrong assumption about the right answer. If Cunningham is right, and I suspect he’s at least a little bit right, then your outraged adversary will jump in and say, “No! You’re so wrong! Let me tell you how it really is…”

But I think this Cunningham and his law go even farther. If you just swap out “right answer” and you swap in “response,” you get a good recipe for how to get yourself publicity and an audience online.

Of course, unless you want to be just a troll, you’ll have to figure out a reasonable argument to justify a seemingly “wrong” opinion that you use to attract attention. But it can be done, and guys like Matt Stone (aka Buck Flogging) and Ben Settle prove it. Outrage and reason are a powerful combination. Aloe vera on its own is pretty bland and slimy, but it sure feels good once you burn your hand on the stove.

And if you want less outrage, not more:

You might like my daily email un-newsletter. I avoid outrage, even though I know it’s good for business. Instead, I try to make my ideas appealing in other ways. In case you’re curious, you can give it a try here.

Niche secrets and side business reports

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A little-know fact about my online life:

​​Between 2016 and 2018, I became a low-level celebrity and semi-expert in the aromatherapy and essential oils niche.

I had connections with top experts in the aromatherapy field. I had an email list that’s about twice the size of my current copywriting list. I was regularly and successfully selling info products about aromatherapy — an ebook and occasional webinars.

I started this side career as a marketing experiment and learning opportunity.

In fact, the name of my aromatherapy website, Unusual Health, was a tell. The health part was obvious — I was writing about alternative health topics. The unusual part — well that was standard copywriting lingo, like one weird trick.

I bring this up because last week, I got an email from a reader named Nick.

Nick wrote in response to my “Back to the Boardroom era” email. That’s where I said there might once again be an opportunity to simply package up good, credible information and sell it. And Nick wanted to know:

“If you were going to offer a product of information that was of high quality on any given topic where would you gather your information? What would your research process look like? Where would you avoid looking for information?”

I won’t burden you with an exact recipe. But I will tell you the general idea:

Think “library” instead of “smartphone”.

I’ not saying you have to actually go down to your local library. I’m also not saying you have to become a PhD candidate in whatever niche topic you want to sell info products in.

But ​​I do believe that as soon as people come in contact with your product, they can smell immediately if there’s something new there. And the easiest way to give people something new… is to genuinely do what nobody else is doing or willing to do.

In the case of my aromatherapy website and info products, that meant digging into sources of data that were a layer or two deeper than what everybody else in the space was doing.

I’m talking books, textbooks, science papers beyond the abstract. Much of this stuff was publicly available online. But it wasn’t anywhere to be found on essential oils blogs or Facebook groups or YouTube channels.

Of course, you still have to package the earnest but dry info you dig up in a sexy way, using your copywriting and marketing skills.

For example, the lead magnet on my site was The Little Black Book of Essential Oil Scams. I got that straight from Boardroom, and their Big Black Book of Secrets.

Anyways, by the end of 2018, I decided to shutter my essential oil influencer career. I had too much copywriting work and other projects that were more lucrative.

But one day, I might get back to selling aromatherapy, because I found the topic interesting.

And that’s the final thing I want to share with you:

You might be stressing about which niche to pick for a side project, business, or even as a copywriter who wants to specialize.

And no doubt, it’s hard to succeed long-term writing and researching and promoting a topic that you absolutely hate.

But in my experience, the more you know about any topic, the more interesting it becomes. A bit of interest is enough to start.

So if you have a bit of interest in dog training or black-and-white photography, now might be time to start writing the “5-Minute Bad Dog Cures!” or “Black & White Power: Secrets and Strategies for Better B&W Photography.”

Or, if your interest is marketing or copywriting, well, you can write your own stuff. Or for inspiration, you can read what I write in my daily email newsletter. You can sign up for it here.

More on people’s deepest secrets, fears, and desires

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INTERVIEWER: I think finding something that helps you find fulfillment and happiness is important. And if that happens to be heroin, and you got it under control… maybe it’s okay.

MATTHEW: I do, but then it’s the money thing. It’s a lot of money.

INTERVIEWER: How much do you spend? How much do you spend a week?

MATTHEW: A month, probably $1,500. So I could have a nice apartment.

That’s from an interview with Matthew, a functional heroin addict. Matthew says he smokes heroin, every day, all day. And yet he has a job, and he does it well, and nobody knows.

The interview with Matthew is part of a YouTube channel called Soft White Underbelly.

I discovered Soft White Underbelly a few weeks ago. It features hundreds or maybe thousands of in-depth interviews with drug addicts, homeless people, child abuse victims, prostitutes, escorts, inbred Appalachian families, gang members, a high-level mob boss, a strychnine-drinking Pentecostal preacher, a conman who ran real-estate frauds totaling in the tens of millions of dollars, and various others on the outside of what you might call mainstream society.

I won’t lie — I got sucked into this channel because of purely prurient curiosity about the lives of escorts and prostitutes and even a male gigolo.

I’m not sure what my persuasion and influence takeaway for you is today. Except that, in my experience, being interested and curious is like a superpower in almost any field.

You achieve focus by being interested. And you achieve interest, if you don’t have it already, by seeing details.

I talked yesterday about how there are primal urges that motivate all people — except these are secrets most of us will never share with others. Often, we can’t even face up to them on our own, in the dead of night, as we’re falling asleep, with the covers pulled up to our eyeballs.

But the people who are interviewed on Soft White Underbelly are incredibly open about the most shocking, intimate, painful, and humiliating things in their lives.

Maybe some of these stories aren’t true. But I bet many of them are. And they’re very revealing.

Yes, these are extreme stories of people coping with bad life situations and bad life choices.

But like I said yesterday, the human experience is similar among all of us. And a person doesn’t need to have extreme abuse or trauma or misfortune to fall into the same patterns of thought and behavior as the people on Soft White Underbelly.

So if you pay attention to the details of their stories… it might be useful both to understand others better, and to understand yourself better.

Or who knows, maybe I’m just trying to justify my own prurient fascination.

In case you want to decide for yourself, let me recommend a SFU interview to start with.
​
​​It’s with a black-hat hacker, who started in the 1980s by phreaking phones and early ATMs, then graduated to more lucrative and high-scale tech exploits ($10M for hacking the DirectTV receiver), and culminated about 10 years ago with… well, I won’t spoil it.

If you’re interested, the full interview is below. But before you watch it, if you want more ideas on understanding yourself and other people better — both for profit and for curiosity’s sake — then sign up to my email newsletter.

How to get adoring customers who trip over each other to thank you for all the help and meaning you’ve given their lives

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“Dearly beloved, when Rupert here was a student at Clifton High School, none of us, myself, his teachers, his classmates, dreamt that he would amount to a hill of beans. But we were wrong! And you Rupert, you were right. And that’s why tonight, before the entire nation, we’d like to apologize to you personally and to beg your forgiveness for all the things we did to you. And we’d like to thank you personally, all of us, for the meaning you’ve given to our lives.”
— The King of Comedy

Last week, I got a good question from Fahir, one of the people going through my Copy Riddles program right now. Fahir wrote (edited slightly):

“A lot of goo-roo’s talk about knowing your prospect’s deepest fears. How can we know that about our prospects? Of course, there’s research, but these are things people will not share with anyone and in most cases, they don’t know what is their fear.”

Fahir is right. It’s a genuine problem.

​​Much of the stuff that really motivates people — the image of the impregnable bunker, the bloody revenge, the panties getting thrown on the stage — is stuff your market will never admit. Even to themselves.

I told Fahir and the other folks going through Copy Riddles three different ways of getting around this problem.

Today I want to tell you one more way. It’s very powerful. It’s also very simple. Don’t let that fool you.

Because it’s just to look inwards.

We human beings are wonderfully unique in our fingerprints, the lines of our face, the letter-by-letter code of our DNA.

But we’re also wonderfully similar. As marketer Rich Schefren likes to say, what’s most personal is most general.

So if you find something funny, if you find something interesting, or if you find something frightening, ask yourself why. What’s the essence of it?

The people in your market might not have the exact sense of humor or interests or paranoia that you have.

​​But if you look a little deeper, you’ll find something like that King of Comedy quote above — something that most people can relate to on a primal level.

The bigger point being, you have many resources inside you already to help you succeed. Stories, emotions, natural human reactions.

You just have to spot them, strip them down to their underwear, and then put a slightly new outfit on them, one that’s appropriate the sales letter or sales email at hand.

Just do that, and people in your market will respond. What’s more, they will thank you, personally, all of them, for the help, compassion, and meaning you you’ve given to their lives.

If you want to know more about those resources you have hidden inside you:

I write a daily email newsletter all about that stuff. I also talk about how you can apply it to your own writing, money-making, and personal development. If you want to read that, sign up to my newsletter here.