Research

The trouble with selling to late 50s white guys with money

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Brian Kurtz sent an interesting email today about list selection, with the following thought:

The question I wanted an answer to, in living color, although a black and white copy would do:

‘What was the promotion that got the name.’

I believe the logic behind this kind of list research applies to all media today even though most of the lists you use online don’t have data cards attached to them.

Lists are people too… and finding out as much about them — how they think, how they respond, how they read, what they read — are components you can find out before you ever send a promotion to them.

Like Brian says, this is still relevant today, as long as you’re selling anything to anybody.

Because the standard advice is to do a bunch of research on your customers or prospects. Who they are. What problems they have. What language they use.

Not bad. And certainly much better than just pulling your advertising out of your own head.

Better still is knowing what these people bought. (If they bought one copywriting course, there’s a good chance they will buy another.)

But what’s best is what Brian says. Find out “how they think, how they respond, how they read, what they read.” You get that from the type of advertising these people bought from — or didn’t buy from.

Some people respond to hype- and intrigue-filled direct response copy. Others respond to quick and brandy TV-style commercials. Others still might not respond to either, but will respond to independent recommendations, or stuff that they find through their own research.

Because lists are people too. And two people can have the same demographics… the same buying history… and yet still be very different, in the kinds of things that get them stirred to action.

James Hetfield (of Metallica) and George Clooney (of ER) are both late 50s white guys with millions of dollars in the bank. They are also both Tesla owners.

And yet, I imagine it might take a whole different appeal to move George than to move Papa Het — and vice versa. It’s something to be mindful of, if you run any kind of advertising, and if you don’t want to go bankrupt.

The trick behind the magic in Gary Halbert’s unbeatable copy?

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Do you believe in magic? Maybe you will after the following story:

After Gary Halbert died, a former client of his approached Dan Kennedy. The client wanted Dan to try beating a control that Halbert had written.

To Kennedy’s eagle eyes, Halbert’s control certainly looked beatable. There were obvious things that Kennedy could see to attack. Besides, the control was written years or decades earlier, and was starting to fatigue.

So Dan Kennedy, expert copywriter that he is, tried to beat Halbert’s control — and he failed.

Looking back on it, Kennedy said there was some magic in Halbert’s copy. You couldn’t see it… but it was there, and customers responded.

Do you believe that? The magic part? In case you do, let me tell you a second Halbert story, which might shoo the magic away:

Back in the 2000s, Halbert got into daytrading. He was making money daytrading online. And being a direct marketer, he naturally started selling his expertise to people who wanted to learn daytrading also.

And get this:

Halbert went to daytrading school. Even though he already knew what they would teach him. In other words, he paid some guy a lot of money and went day after day… month after month… to hear stuff he already knew and was already doing.

Why would he possibly do something so silly and wasteful?

According to Caleb O’Dowd, who apprenticed as a teenager under Halbert, it was an act of undercover copy detective work. Halbert went to daytrading school so he could hang out with all the other would-be daytraders, and talk to them, and hear their stories and fears and motivations. Day after day after day.

Maybe that’s how the magic got into his copy.

Caleb said this is the kind of thing very few marketers are willing to engage in. But those who do inevitably wind up at the top of their market. They don’t just succeed, they have breakthroughs, and they make millions.

Anyways, this was one little snippet I heard during Caleb’s segment in this month’s issue of Steal Our Winners. Caleb’s segment was about how he goes into markets where he has no business being, and how he quickly rises to the top in spite of established, bloodthirsty competition.

If you want to know how he does it, I’ll tell you:

Caleb comes up with offers that overcome his lack of credibility, and which can compensate even for poor advertising.

If you want to know the full details of the offers Caleb makes, I suggest you check out his Steal Our Winners segment. From what I understand, the issue is still available, for a grand investment of exactly one (1) of your dollars.

You can find out more at the link below. But first, a warning:

The link below is an affiliate link. That’s because last month, I wrote an email promoting Steal Our Winners with no affiliate link, since I think what they’re doing is so great.

And then Rich Schefren and the good people at Agora got in touch with me and offered to give me a cut of your $1, should you choose to wager it.

​​Perhaps take that into consideration when deciding whether you truly want this information. In any case, here’s the link:

https://bejakovic.com/sow

A simple 3-hour “trick” which 100% makes your bullets better

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Today is the last day of the bullets course I’ve been running. We will wrap it up with an important lesson. Let’s start with a bullet by David Deutsch:

“Restore night vision — with a berry. See page 76.”

Which berry? Here’s what it says of page 76 of the book David was selling:

Night Vision

* Eat blueberries when they’re in season. They can help restore night vision.

* You know the old joke about carrots being good for your eyes? Well you’ve never seen a rabbit wearing glasses. Eat two or three carrots a day (raw or cooked) and/or drink a glass of fresh carrot juice. It’s excellent for alleviating night blindness.

* Eat more watercress in salads and/or drink watercress tea.

David’s bullet is an example of the teaser mechanism I wrote about yesterday. But that’s not the point I want to make today.

Instead, look at all that other stuff in the source material.

Why did David choose to focus on the berry? Why didn’t he highlight the proven “Bugs Bunny cure” for night blindness instead? And why didn’t the bullet read,

“Restore night vision — with this delicious tea. See page 76.”

Who the hell knows. But I can take a guess. Let me set up my guess with two facts about two other expert copywriters. First, here’s Gary Bencivenga, writing in the royal “we”:

“When it comes to strong copy, we’ve seen again and again that the most persuasive ads arise from thorough research. We’ve established this general rule — accumulate seven times more information about the product than we can use.”

Second, there’s Parris Lampropoulos. I heard him say in an interview how he also follows Gary’s 7x research rule above. But from what I understand, Parris takes it one step further.

Parris will also write 7x the bullets he can use in his copy. This means that for a magalog with a 100 bullets, Parris will write up to 700 bullets.

So now we get back to those night-vision blueberries.

It’s very possible that David did write up bullet with a “Bugs Bunny cure,” or something like it. But when comparing it with the berry mechanism, he simply thought the berry sounded better.

The fact is, in any decent book or course or other info product, there will be a bunch of problems that are addressed… a bunch of solutions offered… and a bunch of factoids you can twist and highlight about each of these solutions. Each of those can make a new bullet.

You don’t really know which combination will sound the best until you try it out. And you also don’t know which one will work the best once you have it in the actual promo, surrounded by other bullets. Which leads to today’s bullet lesson:

Lesson 11: “Write many more bullets than you need.”

How many more?

That’s up to you. David and Gary and Parris wrote copy where millions of dollars were on the line. In that case, it makes sense they put in 7x extra work.

But what if you’re just starting out? Well, it might make sense even in that case. Here’s a quote by another master of bullets, Gene Schwartz:

“This is what makes success. There’s nothing else in the world that makes success as much as this. I will take the best copywriter in the world who is sloppy and careless, and match him against a good copy cub, and two out of three times, the sloppiness of the great person will be beaten by the carefulness of the other person. […] The person who is the best prepared and the most knowledgeable makes the most money. It’s so simple!”

I can tell you this personal tidbit:

For my lesson yesterday on teaser mechanisms, I wanted to feature three examples. And so I took my own advice, and I dug up 21 examples of teaser bullets, and the source material behind each of them. It took me about three hours of work to do all the research and analysis.

So was it worth it?

I think so. It’s how I could see the (now obvious) lessons I found yesterday.

But like I said, today’s is the end of this bullets course.

This doesn’t mean there are no more bullets lessons out there… or that I’ve stopped researching and writing them up. Quite the opposite.

The fact is, I want to create a new version of this course, which actually gets you practicing these lessons instead of just reading what I write. This new course won’t be free and it might be expensive… well, at least when you compare it to free.

Anyways, I’ll write up an offer page for this in a few days. And I’ll send it out in an email so you can see for yourself — assuming you’ve been eating your carrots — whether it’s something you’re interested in or not.

And if you want to get that email when I send it out, you can subscribe here to my amazing email sending service.

Can this A-list advice replace your customer avatar?

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You’ve probably heard the ancient advice to write your sales copy to a customer avatar.

In other words, rather than thinking of your market as a gassy cloud, without substance or a face… you come up with a real person to represent your ideal customer.

So you have their name… a little blurb of who they are and what they want and what their problems are… and maybe even a photo you can look at.

And the advice is to write to this one person. Because instead of writing something vague and unbelievable… you will write something specific and real.

Sounds good. Except:

Your target audience might not be one single type of person. It might be two or three or more. For example, this daily newsletter I write? It goes out to business owners, marketers, established copywriters, and newbie copywriters.

Also, even though a customer avatar should be based on research… I find that in practice, it’s often an invention of the marketer’s mind. Because of this, a customer avatar can be misleading rather than helpful.

And as a third problem, a customer avatar might focus on the wrong things. Demographic info is often not relevant to making your sale. On the other hand, an avatar might miss crucial information to making the sale that is relevant. Two people standing shoulder by shoulder in the same market can be very different from each other.

So should you take your avatar and set it on fire, like the “Año Viejo” doll that Colombians burn on New Year’s Eve?

I’m not saying that. But there is an alternative to a customer avatar for you to consider.

It’s something I heard during a recent binge of listening to interviews with A-list copywriter Parris Lampropoulos.

Parris said to find the top 3 psychographic characteristics of your list. For example, for the Boardroom offers Parris often wrote for, these three characteristics were:

1. Paranoid (typical angles: What your bank doesn’t want you to know, 12 smiling swindlers)

2. Looking for an “angle” (a secret, a loophole, a way to get over)

3. Like to brag about how smart they are

When you figure out these top 3 psychographic characteristics, you can use them to inform your offers, your headlines, and your body copy. Take a look at any Boardroom control ever, and you will see it in practice. Something like, “Money-saving secrets your CPA is too dumb to know about.”

But your market might be different. Maybe they are gullible rather than skeptical. Maybe they need more proof than promises. Maybe they want a push-button solution, or maybe they have been trained to believe only hard work produces good results.

You can find all this out. Just look at what they’ve bought before… the copy that worked to sell them… and the copy that bombed.

Odds are, you will see patterns, unique insights, which might be different from standard copywriting dogma about what buttons you should push.

Write to these characteristics instead of to a made-up customer avatar… and you might develop magical persuasion powers, by tapping in to your prospect’s deep and unconscious triggers.

And for more information like this:

I have an email un-newsletter, full of age-old wisdom like what you just read. If you’d like to subscribe, click here and follow the simple instructions.

How to succeed in copywriting more than the other guy

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Legend says that, as Wall Street titan Bernard Baruch was nearing the end of his long and influential life, somebody asked him how he did it.

How did he herd a bunch of U.S. presidents and countless other bull-sized egos, and get them to go where he would? Baruch’s answer was simple:

“Figure out what people want, and show them how to get it.”

Interesting. Except… Did Baruch really say it? Just like that?

That’s how the story was told once, in a closed-door session of top copywriters and rich and powerful direct marketing execs.

But I wanted to use this anecdote in a book I’m writing. So I decided to find some context and proof for this quote. And there went a morning, about two hours of work, straight out the window.

First, a random Google search… then more in-depth reading about Bernard Baruch… then searching through a database of old newspapers and magazines… and finally downloading several BB biographies.

Nothing. The closest I found was a similar Dale Carnegie quote, along with other blogs that refer to the same second-hand source (Gary Bencivenga’s farewell seminar) that I already knew about.

In the end, I gave up and told the anecdote much as I told it above. But I started it with, “Copywriter Gary Bencienga once told a story…” Because I couldn’t confirm that the damn story really was true, or that the quote really was as Gary B. said it was.

So were the two hours of fruitless research a waste?

Yes. But I don’t regret it. I enjoy researching and obsessively tracking down original sources. The fact I get to do it is a perk of how I make money.

But wait — there’s more!

Because I’ve long had a feeling that obsessive research can be a competitive advantage. It can surface gold where you’re only looking for silver.

And along these lines, I hit upon the following quote today. It’s by a man who took his obsessive copywriting research… and turned it into a Park Avenue penthouse and a world-class modern art collection. Take it away Gene Schwartz:

“This is what makes success. There’s nothing else in the world that makes success as much as this. I will take the best copywriter in the world who is sloppy and careless, and match him against a good copy cub, and two out of three times, the sloppiness of the great person will be beaten by the carefulness of the other person. […] The person who is the best prepared and the most knowledgeable makes the most money. It’s so simple!”

In case you want to be knowledgeable and prepared, at least when it comes to marketing and copywriting, you might like my daily email newsletter. Click here if you want to subscribe.

The less you write, the better your copy gets

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“You’re very good at writing in this conversational tone.”

I was getting some copy critiqued by a more experienced copywriter.

“Yeah, this opening story is great,” he said.

Fact is, i didn’t write any of it.

It was a story I found online. I cut it down, rearranged it a bit for emphasis, made it more readable. But most of the words were somebody else’s.

That’s because one of my mantras is that I should write as little copy as possible. The less I write, the better the final result tends to be.

That doesn’t mean to make my sales letters short.

It does mean that most of my copy, particularly the crucial bits like the lead and any stories inside, are not my own invention.

Instead, I dig them up online…

Or, if I have the luxury, I get them straight from the mouth of the guru behind the product, during an interview.

And that’s what I want to share with you today.

Because most people won’t give you the drama and the stories, even if you ask them nicely. They simply don’t understand what you’re after, or what makes for a good story or for exciting copy.

​​That’s why it’s your job to reach down their throat and pull that out.

It took me a while to get decent at doing so. I still mess up often. But I now have a bunch of little techniques I use now that help.

Such as the 3+ technique of negotiation coach Jim Camp. Camp advised covering each main point of a negotiation — or an interview — at least three separate times, using slightly different cues.

“So tell me about the time you first discovered this…”

“Let’s go back to time you first discovered this… where were you when it happened?”

“So wait. When you discovered this… what did you do right after?”

And like I said, I have a bunch of other little tricks. I even wrote them up once in a post on how to be a magnetic listener. If you want to see this post, so you can write write less copy… get better results… and have people like you better (because who doesn’t like a good listener)… then here’s the link:

https://bejakovic.com/10-steps-to-becoming-a-magnetic-listener/