Business Ideas

Unethically creating demand

by

Earlier this year, NY Times reporter Aaron Krolik went on a site called cheaterboard.com. And he wrote this nasty post about himself:

“Aaron Krolik is a complete loser. Will do ANYTHING for attention. ANYTHING.”

The post included an ugly selfie of Krolik and a caption that read BUSTED.

Cheaterboard is a site that allows burned men and women to out their cheating exes. Except… is there more to it than that?

Within a few days, Krolik’s post had spread to a bunch of other sites, like bustedcheaters.com and worsthomewrecker.com. Similar concept to Cheaterboard.

Soon, these posts made it to the top of Google Images when you searched for Krolik’s name. Bing helpfully suggested “loser” when you started typing “Aaron Krolik.”

In a nutshell, Krolik had successfully ruined his own “cool guy” reputation.

Now was time to fix it. So Krolik contacted 247removal.com, a company specializing in cleaning up online slander.

It was easy to find them because they ran ads on sites like Cheaterbaord.

​​For a paltry fee of $750 per individual post (typically adding up to thousands of dollars to cover a bunch of sites), 247removal offered to scrub “Aaron Krolik is a complete loser” from the world.

Let me pause here and ask you…

Do you suspect any foul play here?

Krolik did. In fact, that’s why he went through the experiment of slandering himself.

It turned out that hundreds of online slander sites, and dozens of reputation management firms, all boiled down to a few people. Specifically, a programmer in India and a man and woman in Dayton, Ohio.

They would encourage and spread the slander (or who knows, maybe you really did cheat on your wife)… and then for fees up to $20,000, they would take it down.

Unlike my usual posts, this is not a business idea I’m recommending.

Although there is a kernel here that can be useful and even not so unethical.

And that’s the practice of serving a specific customer, rather than selling a specific product. So put Cheaterboard out of your mind for a second, and consider these examples instead:

Example 1: Colonel Tom Parker, Elvis Presley’s manager. He secretly sold buttons that said something like, “Elvis sux!”

Why slander his own star? Because some people didn’t want to buy any Elvis… but they sure needed to buy something.

Example 2: Copywriter Abbey Woodcock has a clever page that you hit once you unsubscribe from her email list.

​​”Sorry it didn’t work out,” it says, “but here are a few resources that might be a better fit you.” And then, Abbey puts in a bunch of affiliate links to other copywriting programs.

Example 3 is apparently standard practice in the newsletter industry:

If you have a company with a bunch of different gurus and newsletters inside it… what do you do when a subscriber fails to renew? Of course.

You offer them any of the other newsletters to subscribe to. Maybe they didn’t like that first guy. But they’re clearly interested in the promise of getting rich with financial advice… so maybe they will like guy #2.

So that’s my advice to you. Once you identify demand, think beyond the product or products you offer.

And if there is no demand… then sometimes you can create it, ethically. But this post is getting long already, so I’ll leave that topic for another day. If you want to read that when it comes out, you can sign up for my email newsletter.

Prophet positioning

by

“Let me explain something to you right now,” the goofy looking guy said to the camera. “Here’s a $10 bill.”

And he started to tear the bill up into small pieces in front of the interviewer’s face.

“This is garbage. This is going to zero. Euros are going to zero. The yen’s going to zero. All going to zero… against bitcoin!”

The Bitcoin prophet got louder and his voice started to crack.

“If you don’t understand this, you’re going to be impoverished! You’re going to be out on the street! You’re gonna be begging! You’re gonna be out of business!”

That’s from a little clip I saw today. It went viral so even somebody like me, who doesn’t follow crypto news, got to see it.

The question is why.

It might be because the Bitcoin prophet looked like a kook. He was dressed like Elton John. Even the interviewer was giggling at him. Maybe people who shared the video just wanted to make fun.

But I’ve got my own theory.

Which is that making strong predictions, saying X is dead, Y is the future, is a great way to grab attention and carve out a position for yourself in the mass mind.

Now the clip I saw had a tongue-in-cheek element to it. It seemed even the Bitcoin prophet was about to crack a smile as his performance built up.

But if you don’t hedge your bets like that…

If instead you have the conviction (or connivance) to paint the future black and white… and you do it in a way where people can believe you really mean it…

Then that’s the road to being seen as an authority. A leader. A prophet.

And that’s something all of us crave.

Because few things are scarier and more motivating than the uncertainty and lack of control that come from looking at the frosted glass window that is the future.

Which is why it doesn’t matter if your predictions are right or wrong. People will follow you, or at least some will. Even if you’re wrong. And even if the rest of the world thinks you look like a goof or a kook.

But perhaps pretending to be a prophet doesn’t suit you. Maye you think that’s garbage.

What’s not garbage is your need for positioning in the market. If you don’t understand this, you’re gonna be out of business, begging, out on the streets.

I write about positioning on occasion. I have many ideas about it. If you want to read about them as I write about them, sign up to my email newsletter.

What never to say when somebody’s angry, upset, or riled up at you

by

In a small town bar, a drunk farmer pushed his way through the crowd and got in the face of a meek and proper-looking man.

“You sent that tornado that leveled my house,” the farmer roared as he grabbed the meek guy by the lapels. “Now you’re gonna pay for that!”

A flash of panic spread across the other guy’s face. He threw a glance to the door. No bouncer to help.

So in another flash, this meek man changed his panicked face into a convincing scowl. And he grabbed the farmer by the lapels in turn.

“Yeah, that’s right about the tornado!” yelled the previously meek man. “And I’ll tell you something else! I’ll send another one if you don’t back off!”

Which the farmer did. “Hey buddy… take it easy! I was just kidding…”

You might know this true-life anecdote because Robert Cialdini used it in his book Influence.

The meek guy at the bar was a local TV station weatherman. Cialdini used the story to illustrate the power of association, which hounds weathermen with threats, insults, and occasional beatings whenever the weather they announce turns bad.

Yeah, that’s right about association. And I’ll tell you something else:

This same anecdote is also a great illustration of another social phenomenon, the power of agree-and-amplify.

In many situations, when somebody’s angry, upset, or riled up, the worst thing you can do is to try to calm him. Instead, it often works much better to agree with what he’s saying, and to push him further into the negative.

It’s like pushing the rug out from under him. Yes, pushing. Because instead of having a firm piece of ground to stand and fight on, your adversary finds he’s moving away from you. And so his natural instinct becomes to give up his spot, and to take a few steps back towards you.

Which might be interesting if you’re meek by nature and you ever find people attacking you, expecting you to buckle.

But what about copywriting?

Would you ever want to use agree-and-amplify in your copy?

I would say no, not as I just described it above. But this agree-and-amplify stuff connects in my mind to a copywriting and marketing topic I wrote about recently. This other tactic allows you to take something negative, and use it in your favor, even in your copy. In case you’re curious:

https://bejakovic.com/a-transparent-but-effective-marketing-ploy-thanks-jay-abraham

Flattery is to listening as sincere compliments are to…?

by

Today I have an idea that might help you if you ever talk to friends, clients, or even random strangers like your wife or husband.

I thought of it yesterday when I saw a family of three walking in the park.

Mom was trying to have a serious conversation with dad. Meanwhile, their 8-year-old daughter kept trying to get mom’s attention:

“Mom! Mom! Mom!”

So in between sentences to dad, mom put her hand on the back of the little girl’s head and said, “Tell me, sweetie.”

The girl rattled off a few sentences, a typical 8-year-old’s story that goes nowhere.

“That’s great,” the mom said. And then she picked up the conversation with dad right where she had left off.

Meanwhile the daughter, satisfied at having made an important point, went back to playing and left her parents to talk in peace for a few moments.

A few days ago, I wrote that flattery works great. Well, so does listening, even if you only make a show of it. That’s what I was seeing in that family scene above.

But just as sincere compliments are a step beyond flattery… there’s also a step beyond listening.

Negotiation coach Jim Camp called it blank slating.

That’s when you drop your preconceived assumptions and ideas… give the other party your full attention… and allow them to draw on your mental etch-a-sketch.

Camp thought blank slating is so important that he made it a cornerstone of his negotiation system, which was used in billion-dollar deals as well as in hostage situations (FBI’s Chris Voss was one of Camp’s students).

Blank slating is not easy. But with practice, it becomes possible.

Except… why? Why go to the trouble?

If plain old, in-one-ear-and-out-the-other listening works already… why put in the effort and practice needed to blank slating?

Only this:

Because you’ll uncover information you wouldn’t uncover otherwise.

And this:

Because you’ll build deeper rapport.

And this:

Because your own brain might kick in, and produce new options and alternatives you hadn’t thought of when you entered this situation.

Finally, because you might avoid some real bad situations on occasion. Speaking of which, here’s a bit of barber-shop humor that comedian Norm MacDonald once did on Conan O’Brien:

I looked in the mirror and all I see is a fat old man.
So I says to my wife, I says to her:
Sweetheart I feel old and fat.
I need you to give me a real compliment.
So she says, your eyesight is perfect!
So I says to her, you dirty dog!

Now let me leave you with another analogy:

Listening is to this blog… as blank slating is to…?

If you said my daily email newsletter, you win the prize for most attentive and open-minded. Click here in case you’d like to sign up.

Where to go when a negotiation hits no

by

Do you dread having to negotiate?

Is it worse than having to take a cold shower in the middle of January in a bathroom without heating?

If so, maybe the following news item will help:

Women’s tennis world no. 2 Naomi Osaka just shocked the world by withdrawing from the French Open. As you might know, the French Open is one of the four Grand Slams, the biggest tennis tournaments of the year.

It all started a week ago, a few days before the French Open began.

That’s when Osaka wrote a post on Instagram, saying she won’t do press appearances during the tournament. Talking to the press is harmful to her mental health, Osaka said, and it feels like kicking a person when they’re down.

This created a lot of buzz in the tennis world.

A few days later, the French Tennis Federation, along with the other organizing bodies of the Grand Slam tournaments, put out a statement.

They offered support to Osaka, but also said she would be fined each time she failed to talk with the press. The fines would escalate. Eventually, Osaka could be disqualified from the tournament, and even banned from participating in future Grand Slams.

That’s when Naomi Osaka decided to withdraw.

​​She wrote to the tournament organizers for not explaining her position in a better way. And she said she wants to work together in finding a solution. But for now, she is taking time off the court.

To which the French Tennis Federation made its own statement. They said they were sad and sorry at Osaka’s decision, and they want to work with athletes to ensure their well-being. They wish Osaka all the best, and they look forward to seeing her next year.

I don’t know what the outcome of this will be. I just want to point out that everything in life, at least anything that has to do with another person, is a negotiation.

And like negotiation coach Jim Camp used to say, negotiation starts with no.

This is not a matter of hard-line posturing, or telling people to take it or leave it, or walking away.

But real negotiation starts with no. And it doesn’t end with yes.

When I first heard Jim Camp say this, it sounded bizarre or intentionally contrarian. But when you look at negotiations in the real world, like the Naomi Osaka situation above, it becomes obvious Camp is right.

Naomi said no.

Then the tournament organizers came back and said no in their own terms.

Then Naomi came back, and said no in a different way.

And all throughout, the two parties are still engaged, are still talking, and are still working together to reach an agreement.

The question then is how to best manage that process.

What do you do when the other side says no… and you say no… and yet you both have an interest in working together in some way?

The best guide I know for that is Camp’s book, of course titled Start With No.

​​It lays out a system for negotiation, so you can get to an outcome you want, while minimizing that “cold bathroom” feel.

Plus if you write sales copy, this book might have the knock-on effect at making you more persuasive. (A couple of million-dollar marketers say this book is their favorite copywriting book, even though it never mentions the topic.)

Fair warning:

Camp’s book is dense and it might take multiple reads to grasp. But in case you’re curious, here’s the link for more info:

https://bejakovic.com/start-with-no

Dan Kennedy and a Lamborghini inside this post I’ve just written

by

Dan Kennedy stood up in front of a packed room of marketers and said,

“Let me tell you how cheap Fred Catona is.”

Dan was supposed to be giving a dutiful introduction for billion-dollar direct marketer Fred Catona. But somewhere it all went wrong.

“He gives me this ridiculous introduction to read for him,” Dan said while holding multiple sheets of paper, “and he only puts a 20 in it.” And from among the papers, Dan pulled out a $20 bill to prove his point.

Turns out this was a joke. Dan and Fred were close friends.

But it is instructive, right? Because it’s such a pattern interrupt from the way introductions are usually done:

“We’re very pleased to have Mr. XY with us tonight. Mr XY went to such-and-such elite university…”

“… he is a close friend and confidant of celebrity Z and power-broker H…”

“… he has worked with billion-dollar clients such as A and B and C.”

And then humble Mr. XY, with his killer resume revealed, comes out on stage, blushing and yet pleased. He takes the mic and says, “Wow, thank you for that wonderful introduction…”

My point is this:

Association is the most powerful mechanisms of the human mind, that I know of at least.

You put two things together. Just once, and not even for very long. And the human brain starts to make connections between them. Properties of one seep into the other. Causal links form. A halo appears.

So that’s why, if you went to Harvard… if you hung out with Tony Robbins once… if you ever had a Lamborghini in your garage, whether owned or rented… well, you should highlight those things to people you just met, or who just found you online.

Or even better, have somebody else highlight it, so you don’t have to do it. It will make you seem both powerful and humble. Well, unless you get somebody like Dan Kennedy to read out your list of accomplishments.

And what if you have no accomplishments?

Then find cool, impressive, or elite people… institutions… or ideas to associate yourself with. It can be the flimsiest of associations, and it will still help your standing.

That’s my simple tip for you for today.

A more complex tip, for another day, is to be careful.

​​Because association is not the only mechanism in the human brain. And if people start to associate you as that guy who always shows off his Lamborghini, well, that can lead to new challenges of its own. But more about that another time.

If you want to read that other time:

You might like to know that several Agora copywriters, famous Internet marketing gurus, and 8-figure entrepreneurs read my daily email newsletter. You can sign up for it here.

Why I unthinkingly watched a 2-hour documentary, and how you can use this to sell more without selling

by

“‘Violets always mean man,’ said one girl to another in a Broadway florist’s recently. ‘If a girl wears violets once, it may be accident; twice coincidence; after that it means a man.'”
— New York Sun, May 7, 1905

It might mean “man” even at just two violets. For example:

Last night, I went on YouTube. On the front page, I saw a thumbnail for a 2-hour-long documentary about Gordon Ramsay. I clicked to watch it immediately.

Trust me, there’s a reason why you might care about this. And it’s because of the big question:

Why?

After all, I’ve never seen Gordon Ramsay’s TV show. I have no emotional attachment to the man or his public persona. And I don’t care about celebrity chefs or celebrity cooking.

So why did I unthinkingly click and watch this 2-hour documentary?

The reason is a podcast I’d listened to the day earlier. It was all about how Gordon Ramsay’s TV show is a great illustration of control techniques.

If you’re curious about those control techniques, I will tell you my big takeaway about them tomorrow.

My point for today is simply this:

Two seemingly independent sources can often get compliance where one source can’t, regardless of the amount of persuasive arguments.

I bet that last sentence is as clear as a marble wall. So let me give you an illustration of what I’m trying to say:

A couple of years ago, I found out about a new email newsletter. It was called Daily Insider Secrets, and it was about Internet marketing.

I signed up. And that’s how I first heard the name Rich Schefren. Rich was one of the guys behind the newsletter.

I kept reading the emails. I found them interesting. And then came the pitch:

A big campaign, trying to sell me something, using a multi-day launch, hours of video, thousands of words of copy. Many, many persuasive arguments, which I didn’t even look at. (Silly me right? It’s kind of my job. But I’m slow to learn.)

Anyways, here’s the climax:

A few months later, a copywriter whose emails I read did an interview with Rich Schefren. And I decided to watch the interview, because I already knew Rich’s name from the Daily Insider Secrets emails, which I found interesting.

Forty minutes later, after I finished watching the interview, I was pulling out my credit card to buy Rich’s offer. The same one I had completely ignored earlier. Even though Rich only mentioned it in passing during the interview.

Coincidence? I’d say “man”.

Because Rich doesn’t just do these interviews for kicks or as a way to kill time. He does them to get his name out there, in multiple formats and multiple channels. And that’s my point for you today:

If you’re trying to sell something, get your name out there, in two channels, or three, or more.

You will reach more prospects, sure. But you will also convert prospects you’ve already reached, but who wouldn’t buy from you otherwise. And you won’t even have to sell hard to do it.

Because your prospects will just think it was all just a happy coincidence. You and I will know the truth, though. We will know it was man.

Now here’s something that’s probably not going to work:

I have an email newsletter. You can sign up for it by clicking here. I don’t expect you to do it, because odds are, this is the first and only channel you’ve seen my name so far. But maybe I will get you later, in some other format.

Beware “spiritual” and “heart-centered” customers

by

Time for a personal revelation:

I went to college in Santa Cruz, California, a place filled with weed-smoking, patchouli-burning, beatific-smiling hippies. And I remember talking to my roommate at the time about the following paradox.

As a group, hippies claim to be all about peace, love, and understanding. But at an individual level, they tend to be some judgmental, closed-minded, and often nasty people.

Bah. Who knows. Maybe I was just projecting.

Anyways, I remembered this today because of something I heard Todd Herman say.

I’d never heard of Herman until today. Apparently he’s a big deal. He works with Olympic athletes and became a success in spite of his dyslexia. And now he runs successful online programs teaching you how to peakify your performance.

These are quality programs, says Herman, with low refund rates. But some people do refund, and Herman wanted to see if there are any patterns here.

So Herman tracked down the social profiles of the refunders. He wanted their Twitter and Facebook self-descriptions. He took these and dumped them all into a big file, and then put this into some software for creating a tag cloud.

And what came out? Who were the people who were buying and then returning these programs, which Herman says most everyone else is thrilled with?

Well, draw your own conclusions. But according to Todd Herman, two phrases kept cropping up in these social profile bios:

1. “Heart-centered”

and

2. “Spiritual”

This personally confirms my previous biases… but even so. If you sell anything online, it might be good for you to know, and might save you some frustration.

And now, here’s my (qualified) pitch to you:

I heard Todd Herman talk about this during his Steal Our Winners segment.

If you’ve read my blog for a while, you know that once a month, I plug Steal Our Winners. That’s because each month, Rich Schefren manages to get six or seven top-level marketers to share a tip or trick or even strategy that’s working really well for ’em right now.

In a normal month, I find at least three or four segments to be really interesting.

But not so this month. This month, I only found Todd Herman’s part interesting. Herman talked about a clever system he has for getting his customers to reveal their deep seated motivations, in their own words.

It might not sound like breakthrough stuff… but if you do do it, it will make your audience say, “Wow… it’s like you’re reading my mind. How did you do that?” And that’s good for sales… as well as your relationship with your audience.

So that’s my qualified pitch for Steal Our Winners. Most months, you get at least 3 or 4 good and genuinely new ideas. Some months though, you might only get one.

But however many good ideas you get, they won’t be worth anything unless you implement them. On the other hand, if you implement even one, it will certainly be worth much more than the low, low price of a Steal Our Winners subscription.

How low are we talking about? Actually, I don’t know. I signed up for a lifetime subscription a while ago, and the price may have gone up since.

But I do know you can try out Steal Our Winners for one month, and listen to Todd Herman’s interview if you like, for an unthinkable fee of $1 (yes, one dollar). In case you’re interested, here’s where to go:

https://www.bejakovic.com/sow​​

Marketing barter?

by

Trending on Twitter this morning:

“Fans are pointing out that actor Leonardo DiCaprio looks like Leonardo DiCaprio.”

I found this funny. The truth of course is more mundane. Apparently the New York Post said DiCaprio looked “unrecognizable in first photos of new Scorsese film.” Fans disagreed.

So I got to wondering:

Maybe clever headlines like this are standard for the Twitter “Trending” sidebar. What do I know?

All I have is a secret Twitter account, which I never use. (This morning I wound up on Twitter by following a link in an Axios newsletter.) This is in spite of hearing a lot hype for Twitter, both as a great place to get yer news and to connect with smart people. And maybe even to drum up business.

Fact is, I’ve got a bunch of marketing holes like this.

I’m not on Instagram… I only use Facebook to spy on different groups… I know little about PR… and I’ve never ever created or promoted a continuity program.

Which got me thinking about an idea:

I call it marketing barter.

Imagine your typical flea market. An empty parking lot, where you go with a little blanket and lay out what you’ve got for sale.

You then walk around, and you look at what others have for sale on their little blankets.

Maybe something catches your eye. “Hm. A vegan, American-made sleeping pill for dogs. Interesting.”

So you talk to the owner a bit. And you come up with ideas to help with his marketing. Maybe you promise to get him free publicity with a Reddit astroturfing campaign. Maybe you offer to set up and promote a funnel for autoship.

And then you ask if in exchange he would be willing to write the sales letter for your new “Power Aromatherapy For Life Coaches” course… or if not, what he would be willing to do for you in turn.

Finally, if you both agree, you exchange services.

It could be copywriting. It could be funnels. It could be stuff you’re an expert in… or it could be stuff you want to practice, but don’t have a product that’s suitable for (eg. you want to practice PR, but you don’t have a product that has wide-enough appeal or that can stand public scrutiny.)

I can hear Derek Zoolander asking:

But why barter?

Well, promoting your own stuff is hard for many people, myself included. (I started thinking about this marketing barter idea recently… after finally completing the sales letter for my bullets course. It took me almost two months to do.)

But it’s not just the futzing and fumbling that goes with promoting your own stuff.

There’s just a lot of value in having an outside opinion. We are all too close to what we sell. That’s one of the main reasons why hiring a marketing consultant or outside copywriter makes sense.

And I feel that this marketing barter idea could help with both of the above points. That’s why.

And there’s Zoolander butting in again:

But why barter? Why not just pay for marketing services if you need them?

I don’t have a great answer for that. That’s why I’m writing today’s email. I want to hear what you think, and if you have any advice for me about how I should pursue or develop this idea.

And if you’re curious how this idea progresses, or if you want another idea (or two) about marketing and copywriting, you might like to join my email newsletter (thank God, no Twitter).

F for Frank Abagnale

by

My headline today is a play on F For Fake. That was a documentary Orson Wells made about frauds, forgers, and fakers, himself included. And it ties into some real news about Frank Abagnale.

You’ve probably heard that name. Frank Abagnale is the real-life guy whose story was told by Steven Spielberg in Catch Me If You Can.

Between the ages of 16 and 20, Frank impersonated an airline pilot, a doctor, a lawyer, and a college professor. He traveled all around the world… broke the hearts of lovely stewardesses… and lived rich by passing fake checks.

Even if you don’t approve of Frank’s crimes, I bet you enjoyed the movie based on Frank’s life. And maybe you even had a bit of sympathy for his daring and boyish charm, at least as portrayed by Leonardo DiCaprio.

Except… maybe… it never happened?

I don’t mean the movie stretched the truth.

I mean, maybe Frank’s story of fraud and forgery was all a fake, from day one?

According to some guy writing for WHYY, an NPR subsidiary, it’s all a big lie. Frank Abagnale never did any of those exciting and romantic things we know him for. Well, he did pass a few bad checks, and he did stalk a stewardess for a while. But that’s about where the romance ends.

And it gets crazier because:

Apparently this was well-known back in the 70s. That’s when a few newspapers published articles to debunk Frank’s grandiose claims.

But it didn’t hurt none. Frank’s legend grew through self-promotion, and grew, and grew, until he took over Hollywood.

This is similar to the story I wrote about a few weeks ago, about psychic Uri Geller, and James Randi, the guy who debunked him. But my message for you today is less controversial than what I wrote back then.

My message today is simply a business truth:

You don’t succeed because you create and deliver a superior product or service. The world will not beat a path to your door.

Instead, you succeed because you create and deliver superior marketing.

This is true whether you’re a computer engineer, a consultant, a copywriter… or as Frank Abagnale’s story shows, even a con man. As Frank’s dad puts it in a famous scene from Catch Me If You Can:

Frank’s dad: You know why the Yankees always win, Frank?

Frank: Cause they have Mickey Mantle?

Frank’s dad: Nah. It’s cause the other teams can’t stop staring at those damn pinstripes.

And if you need ideas for superior marketing:

You might like the ideas I share in my email newsletter. Click here to give it a try.