The good, the bad, and the ugly of product names

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What’s in a name?

Quite a bit, my young Shakespeare.

I should know, having been blessed with an almost unpronounceable, unreadable name for all but a small part of this planet’s population (“John” is just my “professional” name).

As for people, so for products: names matter.

Yes, sometimes a great product can sell even in spite of an awful name (hello Psycho-Cybernetics).

But why not give yourself the best advantage by having both a good product and a good name?

Let’s look at some products I’ve bought in the last year to see what makes a good name:

“Quit in 6”

Buck Flogging’s course on making it with your own business. Buck says a good name will say what a product is, while a great name will say what a product will do for you. I guess he took his own advice.

“Email Client Machine”

Ben Settle’s product explaining how to get booked with clients using his email tactics. A good name in my opinion: it also says what it will do for you, and the word “machine” draws attention because it’s unusual in this context.

“Energy Blueprint”

Ari Whitten’s course on increasing your (physical) energy. There was a spate of these “blueprint” courses over the past decade. Today I think “blueprint” products have become cliche, putting this name into the good-but-not-great category.

“Dartboard Pricing”

Sean D’Souza’s product on how to set and raise your prices. It’s named after the methodology — how to set your prices — rather than the outcome. However, it definitely gets bonus points for the unusual, attention-grabbing term “dartboard.”

“Email Players”

This is Ben Settle’s monthly newsletter on email marketing. I think the “Players” bit is a reference to Gary Halbert and the way he used that word. If that’s true, then I don’t think this name is really about what the product will do for you… rather, it’s about the identity of the kind of people that Ben wants to assemble as his customers. Knowing Ben’s emphasis on building relationships, this would make sense.

So what makes a good name? I’d say you have two options:

Appeal to self-interest.

Or appeal to identity.

The decision will depend on what kind of clients you want to get, but that’s a topic for another day.

Either way, you get bonus points if you can make the name fresh (of course, without making it confusing).

Here’s why I bring all this up.

I’ve been playing around with the name of my upcoming book on email marketing for the health space (the ugly “Health Email Splash” has gone out the window).

Whatever the final name will be, the offer remains the same. If you sign up now, you can get a copy for free when it comes out. Here’s the link:

https://bejakovic.com/profitable-health-emails

How a hardened criminal won over a nation in 16 minutes

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I just watched the most remarkable interview.

It was done on one of the local TV stations in Croatia, by one of the country’s most respected TV anchors.

The interviewee was one Olivera Ćirković:

The face of an unrepentant criminal

Yes, Olivera is a statuesque and handsome blonde. But there’s much more to her than just looks.

Back in her native Serbia, she was the child of a wealthy family, a straight-A student, and even a professional basketball player for Red Star Belgrade.

More interestingly, she is also a former jewel thief who has organized dozens of heists and has stolen millions of dollars worth of valuables.

And she’s also somebody who has done prison time on at least 3 occasions, and who made a daring and successful escape her last time in the hoosegow, earning herself the unusual credential of being the only woman ever to escape from a Greek prison.

Now, Olivera is a published author (an autobiography, predictably), with an eye to a big Hollywood movie deal about her life.

And yet:

All of these exceptional things are not what is most unique or impressive about this real-life Pink Panther.

Instead, it is her attitude and her way of speaking and carrying herself that is pure gold (or diamonds).

In fact, during this 16-minute interview, she managed to visibly charm and win over the normally serious and hardened TV anchor.

And by what I’ve heard from my secret contacts on the streets of Zagreb, she seems to have done the same with just about everyone who saw her on TV.

What’s Olivera’s secret?

Well, I can think of at least five separate things.

And I’ll be expanding on them in full detail in my upcoming book on email marketing.

You see, this book will contain a section about the mindset and attitude that you should have when communicating with your audience through email.

This attitude section won’t be relevant for all situations. But if you’re planning on sending out daily emails, particularly in a first-person, hello-from-the-CEO style, then there’s a lot you can learn from Olivera and her natural charisma.

Anyways, if you want to Pink Panther your way to a free copy of my book, you’re in luck. All you need to do is sign up at the link below, and I’ll send you a copy when it’s out:

https://bejakovic.com/profitable-health-emails

Omnipresent and unexplained email content

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Pop quiz:

What do the following headlines all have in common?

1. How did cool become such a big deal?
2. Why it’s hard to sound like Jimi Hendrix
3. A comprehensive guide to yellow stripey things
4. Why whales got so big

(The third one, by the way, was for an infographic on the differences between wasps, bees, yellow jackets, hoverflies and dirt daubers.)

Think you have it?

Ok, let’s compare answers. Here’s what I had in mind:

Each of these headlines promises to explain a part of your world that is so obvious that it’s actually not understood. Something you’re well aware of, but you’d never really thought about before. Something that gets you saying, “Yeah, that’s right! Why is that?”

These kinds of topics can easily be modeled to write interesting emails. For example, applying them to various health markets, we get:

1. How did essential oils suddenly become such a big deal?
2. Why it’s hard to avoid belly fat past 35
3. A comprehensive guide to different types of erectile dysfunction
4. Why your joints don’t self-repair like other tissue

(Health markets are in fact a very good match for this kind of topic. We all have a lot of experience with our bodies, and yet much about them remains a mystery.)

In short: find something omnipresent but still unexplained (at least to non-specialists). Put it in your subject line, and then write a short email surprising people and opening their eyes with the answer. And then, tie this into whatever you’re selling.

Easy.

Peasy.

By the weasel, this is one of about two dozen email topic ideas I will be sharing in my upcoming book about email marketing for health products.

If you want to find out what the other ones are (they’re very exciting), you’ll need to read the book. You can sign up here to get it when it comes out:

https://bejakovic.com/profitable-health-emails

How to sell UFOs to skeptical, jaded audiences

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Last Friday, a British Airways pilot spotted something strange through her cockpit window.

She was flying from Montreal to London, and as her plane neared the coast of Ireland, she saw a bright light approach her plane — before seeing it veer off at great speed to the north.

“Astronomical, it was like Mach 2,” said a second pilot about how fast this mysterious light was.

To this day, nobody knows what this strange thing was.

Maybe, just maybe, it was a UFO. After all,

“UFOs spotted off Irish coast under investigation”

was the headline this story ran with, and it’s the headline that caught my attention this morning, so I can report on it to you now.

But here’s the thing.

I’ve written before how I like to haunt tabloid websites and sex forums and conspiracy theory Facebook groups.

That’s not how I found this particular story, however.

I actually came across it on Hacker News.

This is a news website where serious and professional nerds go to do intellectual battle with each other, submitting serious and professional stories (mainly about programming and business), and showing off their intelligence by writing comments that illustrate how nobody can make a fool of them.

And yet, the above story, flimsy UFOs and all, made the front page of Hacker News, alongside articles about new programming languages and $8 billion company exits.

What explains the success of this clickbaity story?

Well, I believe it was a combination of two things.

The first clearly being the curiosity-evoking power of UFOs.

But you have to remember that this story bubbled up among an audience of very left-brained, logical, skeptical engineers and computer programmers.

So there’s a second, more subtle, but equally crucial element that allowed this story to go viral.

And it’s something that can be used to sell as well as to simply draw clicks.

In fact, if you’re in a crowded, jaded marketplace such as weight-loss supplements, this second element is absolutely crucial.

I’ll discuss this second element in full detail in my upcoming book on email marketing for health products.

This book is not out yet, but if you want to get a free copy when I do finish it, you can sing up here:

https://bejakovic.com/profitable-health-emails

How to use Disney movies to sell health info courses

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Below you’ll find a Pinocchio-themed email I wrote a year ago for a new course on essential oils.

This email is short (I wish I could always write such short emails).

And yet, it has all the elements that I normally put in to promote a health product:

1. Something cute/funny/interesting
2. Something informative/useful
3. A related call to action

Here goes:

SUBJECT: Essential Oil Pleasure Island

In Disney’s fantastic 1940 film Pinocchio, there’s a place called Pleasure Island.

Pinocchio winds up there on the advice of a sly fox called Honest John.

At first, Pleasure Island appears to be every boy’s dream.

You can do whatever you choose: play pool, smoke cigarettes, even get drunk.

However, the place hides a horrible curse.

The stray boys who end up there eventually turn into donkeys and are sold into slave labor.

That’s exactly what happens to Pinocchio’s friend Lampwick, while Pinocchio manages to get away with only some donkey ears and a tail.

This is the cute part — simply telling a cautionary tale that’s clear, easy to understand, and is likely to draw a smile. Continuing:

Now I’m sure this Pleasure Island can be a metaphor for many things in life.

But if you’re curious about essential oils, then I just want to warn you about the many “Honest John” characters out there on the Internet.

They’ll tell you to do whatever you want with essential oils: drink them, massage them onto your skin undiluted, even cook with them.

Beware.

There’s a price to pay for listening to that misleading advice, usually in the form of a rash or a burn or an allergic reaction.

This is the informative part. Nothing super heavy here, but useful to essential oil newbies — the target audience for this course.

The fact is, safe and reasonable use of essential oils might not seem as exciting at first, but it’s a lot more sustainable and useful in the long run.

My new EO Pioneers course tells you how to avoid Essential Oil Pleasure Island, or if you’ve already landed there, how to get away without donkey ears or a tail.

If you don’t want sly foxes leading you by the nose, here’s more information on this new course:

www.unusualhealth.com/essential-oil-pioneers/

Finally, this is the call to action. Again, nothing complex here — simply a brief explanation of what the course is about, and how it can help you if you’re new to essential oils (along with a bit of call-back humor).

And that’s all it really takes.

As easy as 1-2-3.

If you want more examples of how I’ve used this simple template to sell supplements as well as health info courses, you might like to sign up for a free copy of my upcoming book on email marketing:

https://bejakovic.com/profitable-health-emails

Jim Camp and the desert kite

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Somewhere in the Middle East, there’s an area called the Black Desert.

Apparently, it’s a horrible place, dry and barren and inhospitable to life.

The Bedouins who knew this area best even called it Bilad esh-Shaytan — the Land of Satan. (It rather sounds like Mordor.)

Anyways, deep inside the Black Desert, there are these strange formations:

Low walls, made up of loose stones, which stretch out for miles at a time.

They were first discovered about a hundred years ago, by aviators flying overhead, who named them “desert kites.”

An ancient sales funnel in the Black Desert

For a long time, nobody knew who made these desert kites, or when, or why.

Scientists now believe they were used for hunting large herds of gazelles and antelopes.

The gazelle herds would come upon these walls.

And unsuspectingly, they’d keep walking along.

And walking.

And walking.

And eventually, they would fall into a man-made enclosure, where the locals would have their grisly way with them.

So what’s the point of all this?

Well, let me explain it with an anecdote from negotiation expert Jim Camp:

“According to family tradition, my great-grandfather used to say about one of the mules on his farm, ‘To get his attention you have to hit him between the eyes with a two-by-four. When you have his attention, he can see what he ought to do.'”

Jim Camp taught people how to win negotiations.

And one of the pillars of his approach was the idea that you have to create a vision of pain in your adversary’s mind in order to get a real decision or action out of them.

The trouble, however — according to Camp — is that people are not mules.

Meaning you can’t just blind them with the pain, the way his grandfather would do to the mule with the two-by-four.

Instead, you have to guide them along gently, allowing them a little bit of emotional respite, while still using pain to move them along to your intended destination.

So to sum up:

Yes, people aren’t mules.

But they might just be gazelles.

And in that case, your sales copy becomes a desert kite built out of your target audience’s pain, gradually leading them where you want them to go.

If you want to see how this can be done in practice with email, specifically for the grisly goal of selling health products, here’s where to go:

https://bejakovic.com/profitable-health-emails

4 quotes about the unimportance of sales copy

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I was listening to the latest edition of the Copywriters Podcast, in which David Garfinkel interviews Brian Cassingena.

Brian used to be the head copywriter at Mindvalley, and now he seems to have gone rogue, helping individual businesses improve their sales funnels.

David asked Brian about the biggest mistake he sees with funnels. This was Brian’s response:

“[Businesses] are not split-testing enough. We assume — copywriters are the same — we assume we know what would work best.”

Isn’t that what you pay a copywriter for though?

A good copywriter — an A-lister like Brian — can be expected to get top-gun results much of the time, or at least drastically outperform some schmuck off the street.

Right?

Maybe not.

Here’s what Dan Ferrari, another big name who writes sales copy for the Motley Fool, has to say on the topic:

“The C-level marketers that test 50 promos per year will beat the A-list marketers that test 5.”

What?

Come on, Dan.

Seriously.

What about guys like Gary Bencivenga, whose copy never lost, always became the control, and made his clients millions of dollars without fail?

Well, here’s Gary Bencivenga himself, describing a part of his decision process on whether he would accept a project or not:

“What I really want to know about the advertising is whether or not I see an easy way for me to beat it. If the advertising was created by somebody like Clayton Makepeace, it’s an immediate turnoff.”

The fact is, Gary wasn’t “selling ice to eskimos.”

He would only take on “easy” projects where he had a great chance of succeeding right up front (no harm there, it’s a smart strategy).

And even then, he would spend months and months upon research, to ensure he would really get the best angle.

Which leads me to the final quote, this from Ben Settle (I’m paraphrasing):

“Copywriting isn’t hard if you know your market well.”

The thing is, copywriting isn’t some dark art where you either know the magic spell or you die.

Instead, it mainly comes down to two things:

1. Researching your market.

2. Testing to see which appeal works best.

If you want to see how this simple 2-step approach can successfully be used in practice (specifically, for selling health products such as supplements), you might like my upcoming book on email marketing for the health space.

It’s not out yet, but you can sign up to get it for free when I do finish it. Here’s the link:

https://bejakovic.com/profitable-health-emails

The Bohemian Rhapsody trick for creating a big opening

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The camera follows him as the curtain is drawn — and a sea of chanting people filling the stadium to capacity roars on from the other side

I just watched Bohemian Rhapsody.

The film is a pretty straightforward retelling of the story of Queen, with of course, a focus on Freddie Mercury.

It traces the band from their time meeting behind a local concert hall and follows them for the next decade or so, all the way to the climactic concert at Wembley Stadium, where they performed to an ecstatic audience of close to 100,000.

In fact, that’s how the movie opens up.

While the rest of the script is chronologically linear, the opening is all about Freddie waking up, trimming his mustache, making his way through his mansion (populated by dozens of filthy cats), being driven in a Rolls-Royce to the stadium, and then warming up as he walks up to the stage.

The camera follows him as the curtain is drawn and a sea of chanting people filling the stadium to capacity roars on from the other side.

It’s a good way to start a movie.

And the same holds for starting emails.

You need to capture people’s attention straight away.

And even though you probably have a linear script in mind for what you’d like to say, that’s probably not the best way to present the information.

The good news is, it’s not hard to spruce up a regular ol’ email and make it into a sexy email.

Just go in once it’s written, find the highlight of the email, and splice it in up top.

You can keep the rest of the email as is.

This isn’t cheating in any way — you’re simply giving people a preview of the interesting things to come, and a reason to keep reading.

Once you have people’s attention, you can then take them to your important and serious message.

Such as for example, my upcoming book on email marketing for health products.

It’s not out yet.

But if you would like a free copy when it does come out, you can sign up here:

https://bejakovic.com/profitable-health-emails

Announcing Profitable Health Emails

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I’m putting together a book tentatively titled Profitable Health Emails.

It’s going to collect what I’ve learned so far about email marketing, and what I’ve used to help companies such as RealDose Nutrition, Australian Digestive Excellence, and Vitality Now make some money.

I’m expecting to finish the book by January 2019.

In case you’d like a free copy when it’s done, you can sign up for it here:

https://bejakovic.com/profitable-health-emails

The one-word fix for rock-solid negotiation mindsets

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Continuing from yesterday’s discussion of negotiating lessons from Bridget Jones’ Diary:

I promised that a single word can transform a self-serving (and therefore ineffective) mission-and-purpose statement (ie. negotiation goal) into one that is rock-solid.

Let’s quickly revisit the 3 options from the scene in Bridget Jones’ Diary that illustrates this situation.

The scene: Hugh Grant’s character tries to win Bridget back.

Original version:

“I want to get Bridget back because if I can’t make it with her, I can’t make it with anyone.”

Not good, because completely self-serving and without regard to what Bridget wants. Sure enough, Bridget rejects this offer in the actual movie.

Second, a Jim Camp-style version:

“I want to help Bridget see and decide that she will be happy in a new relationship with me, because I am a changed man.”

Better, but in my opinion, still focused too tightly on the goal of winning the negotiation (ie. winning Bridget back).

Like I wrote yesterday, it’s too easy to transfer the first kind of mission-and-purpose statement into this second version, by pretending to care about what the other side wants.

So what’s the fix for this?

Simple.

Use the word “whether”:

“I want to help Bridget see and decide whether she will be happy in a new relationship with me, now that I am a changed man.”

It seems like a small change, but the effects in mindset — and how you negotiate — can be dramatic. (At least, they were whenever I took this attitude in various negotiations.)

Suddenly, you are not focused on trying to get to your pre-determined goal.

Instead, you are calmly and patiently working with the adversary to reach a solution that will last.

Does this work in real life to actually achieve your desired outcome?

Sometimes.

Sometimes not.

It depends on what Bridget (or your adversary) really wants, and how vividly you create the vision of her being happy and of yourself as a changed man.

And yes, there is a real chance that even if you do everything right, the negotiation will still fall through. Bridget might decide that she doesn’t believe you, that she’s been hurt too many times, that she in fact loves someone else now.

Nonetheless, by genuinely allowing yourself the chance to be rejected, you increase your chances of success as well, by negotiating with less neediness and more focus on what the other side wants.

Now of course, this whole discussion ignores the cruel realities of male-female relations, and the fact that many women find selfish and pushy men attractive.

But still, taking this attitude in negotiations — whether romantic or business — is likely to attract the best partners into your life, and to create negotiated solutions that last for the long term.