New neuromarketing insights from 1966

by

I wasted an hour today researching “neuromarketing.” If you like, I’ll tell you what I found.

This is a new field. It’s based on insights and techniques from neuroscience. Its goal is to make people buy more.

Let me give you an example. Scientists put people inside an fMRI machine and showed them Coke and Pepsi. It turned out the two brands created different reactions in the brain.

This seemed like a pretty stupid result. There must be more to it, right? So I listened to talks by a couple of neuromarketing experts.

They made suggestions such as: make your advertising me-focused… use simple language… appeal to emotions. This was all backed by the latest science. Never mind that you could find it all — and much more — in a copy of Breakthrough Advertising. Which Gene Schwartz wrote in 1966.

But speaking of Gene, I think neuromarketing is good for one thing. It illustrates a concept Gene first talked about, which helps you sell in a crowded market. In Gene’s own words:

“If your market is at a stage where they’ve heard all the claims, in all their extremes, then mere repetition or exaggeration won’t work any longer. What this market needs now is a new device to make all these old claims become fresh and believable to them again. In other words, A NEW MECHANISM — a new way to making the old promise work. A different process — a fresh chance — a brand-new possibility of success where only disappointment has resulted before.”

By the way, even though neuromarketing is a disappointment so far, that might soon change.

Google and Facebook both started neuromarketing teams. These companies have such massive resources. Maybe they’ll get more out of neuromarketing than everybody else has gotten so far.

But if they do, don’t count on them to share what they discover. Instead, better grab a hardback copy of Breakthrough Advertising… and start reading and underlining. And if you want more recommendations for books to get you started in marketing, take a look here:

https://bejakovic.com/copywriters-hero/

An imminent prediction about a 10x opportunity that solves an urgent problem

by

A few days ago, I was chatting to a friend. She said she’s got “thanatophobia.” I looked it up. It means a fear of death.

Then today, I was reading through YouTube comments. “If you don’t like the sound of people whistling,” wrote one of the commenters, “you’ve probably got misophonia.”

I looked that up, too. It’s when a sound irritates you more than it should.

Here’s a third affliction I only just found out about:

Cyberchondria. That’s the condition when you latch on to a newfangled term, found on the Internet, which gives a Greek name to symptoms of being alive.

But let’s change tack for a second.

A while back, copywriter Roy Furr wrote that there are only three types of big ideas for sales letters:

1. Solve an urgent problem
2. Present a 10x opportunity
3. Make an imminent prediction

So let me make an imminent prediction for you:

Rates of cyberchondria will rise dramatically over the next year. Society will become more atomized, isolated, and socially distanced. People will suffer as a result. And they will want answers.

So if you want a 10x opportunity, simply keep an eye out. New terms will pop up to describe bad feelings you’ve sensed but never articulated. These new terms — and the urgent problems behind them — could be your new big idea.

As marketer Rich Schefren says over and over, “That which is most personal, is most general.” And if it has a scientific-sounding name, that certainly helps.

Do you have unexplained symptoms of malaise, boredom, or irritability? I don’t know the cause. But I might have a cure: Click here and subscribe to my daily email newsletter.

The $3.9-billion argument for soft, believable persuasion

by

Michael Burry, the first guy to figure out how to make money from the subprime mortgage crisis, lost out in a way.

Burry saw the crisis coming. He realized he could make money from it by buying something called a credit default swap. This would pay out big time once crappy mortgage bonds failed.

Burry ran a hedge fund. He invested much of the money in his control in these credit default swaps. But this was a massive opportunity. Burry wanted to invest more. So he tried to raise money for a new fund, which would buy more credit default swaps.

Trouble was, Burry was an awkward guy, and not great at persuading. He shocked people with his predictions of catastrophe. Nobody gave him more money to invest.

Fast forward nine months. Burry’s ideas had spread around the industry. So another investor, John Paulson, attempted the exact same thing Burry had tried to do. From The Big Short:

“Paulson succeeded, by presenting it to investors not as a catastrophe almost certain to happen but as a cheap hedge against the remote possibility of catastrophe.”

This brings up a fundamental rule of persuasion. It’s perhaps the most important rule of them all:

Only tell people something that they are ready to accept.

In some situations, this can mean you don’t start with your biggest promise, your strongest proof, or your most shocking prediction. In the words of Gene Schwartz, the best thinker on this topic:

“The effectiveness of your headline is as much determined by the willingness of your audience to believe what it says, as it is by the promises it makes.”

So did Michael Burry lose out? Depends on your perspective. When it was time to cash in, Burry walked away with an estimated $100 million. John Paulson? $4 billion.

Want more billion-dollar persuasion ideas? Click here and sign up for my email newsletter.

Major anti-aging breakthrough = great new lead?

by

In one of these posts last September, I talked about a new piece anti-aging research. It was something I’d read about in a blog post by Josh Mitteldorf.

Josh’s post described a new study performed at UCLA. Scientists there reversed the epigenetic aging clock — also known as the “death clock.” It was a limited study, but very encouraging.

Well today, Josh Mitteldorf has a new article. It covers something much bigger and more exciting.

A second team of scientists changed a bunch of old rats into younger rats. How much younger? From rat age 80 to rat age 20. And they did it by using just four injections, containing stuff from younger rats’ blood.

Josh Mitteldorf, who is a very smart and measured guy, says this is a major breakthrough that could scale to humans. He’s staking his reputation on it.

If this bubbling spring does turn out to be the fountain of youth, it’s gonna have big consequences. But either way, it’s likely to have some little consequences, too. Such as for example, being a great lead for a direct marketing promotion.

Maybe you think I’m grasping at straws. So let me refer to the current control for Genesis, Green Valley’s telomere supplement. That promo was written by Stefan Georgi and came out last September. It’s still running. And it uses the “death clock” research as its hook.

In other words, this anti-aging research is worth keeping an eye on. So if you want to read Josh Mitteldorf’s post, for yourself or for your copywriting, here’s the link:

https://joshmitteldorf.scienceblog.com/2020/05/11/age-reduction-breakthrough/

Doing a bit of selling to somebody else’s posse

by

There’s a scene I love in Butch Cassidy and the Sundance Kid:

The local marshal is trying to start a posse. The crowd seems undecided and the marshal’s getting really worked up.

Finally, a man from the crowd stands next to the marshal. Is the tide finally turning in the marshal’s favor?

“Here’s what I say,” says the other man. “I say, ladies and gentlemen, boys and girls, friends and enemies, meet the future!”

It turns out this guy is a salesman — promoting this shiny new invention called a bicycle.

“What in the hell do you think you’re doing?” says the bewildered marshal.

The bicycle salesman shrugs. “You got the crowd together, so I thought I’d do a bit of selling.”

Well, what worked in the Wild West works still. If you want to do some easy selling, find somebody who has already gathered a crowd.

The good news is, there’s this shiny new invention called a podcast. Usually it’s got a host, who’s gone to a great deal of trouble to assemble his own posse. Strange enough, but a lot of these podcast hosts will let you come on their show… talk yourself silly… and do a bit of selling.

Now odds are, you’ve known all about this for a long time. So why haven’t you done anything about it? Perhaps, you didn’t have a list of podcasts that are a good fit for what you’re selling.

That’s what I want to share with you today. It’s a search engine, specifically for podcasts topics, hosts, and guests.

I just used it to quickly track down a list of two dozen podcasts I could go after. All I did was type in the names of some people in the industry where I sell. And if you want to do the same, here’s the link where you can access this posse search engine:

https://www.listennotes.com/

Positioning remarkable ideas against popular incumbents

by

In 2005, Wired magazine published an article titled, “GTD: A New Cult for the Info Age.”

It was about David Allen’s Getting Things Done. This was a productivity system, which Allen first described in a 2001 book of the same name.

The basic premise of GTD was that we are all flooded with more and more distractions and tasks. The old ways of dealing with all this work, such as todo lists or goal-setting, are not enough.

As the Wired article describes, a few frustrated knowledge workers found Allen’s book. They identified themselves with the problems he described. And they adopted and promoted the GTD system with evangelical zeal.

By 2005, GTD had become a kind of cult. But this was still not the high point of Allen’s success. Interest in GTD kept building and spreading in all parts of American society for the rest of the 2000s.

Then, in 2012, a guy named Cal Newport wrote a post on his Study Hacks blog. The title was “Getting (Unremarkable) Things Done: The Problem With David Allen’s Universalism.”

The gist of Newport’s post was that GTD was great — if you’re a secretary or a mid-tier manager. But if you do any kind of creative, thought-intensive work, GTD will fail. In Newport’s words:

“Allen preaches task universalism: when you get down to concrete actions, all work is created equal. I disagree with this idea. Creating real value requires […] a fundamentally different activity than knocking off organizational tasks.”

Newport came out with his own solution to the problem behind GTD. He called it “deep work.”

Interest in deep work rose as interest in GTD declined. According to Google Trends, the two crossed paths, one on the way up, the other on the way down, in 2014. Today, if you check on Amazon, you will find Deep Work has knowledge workers’ attention, not GTD.

I don’t think Cal Newport did this consciously, but he hit upon an ideal way to position Deep Work. And that was in contrast to an existing, popular solution.

This is something smart marketers have been doing for years. I first heard Rich Schefren talk about this. Rich says this is one way he was able to get millions of leads and thousands of high-paying customers.

Rich’s advice is to go out into the marketplace and find a successful offer. Then, figure out how to make that offer a part of the problem — rather than a part of the solution.

You can go out and do that now. And you might have the same success as Rich Schefren or Cal Newport.

But here’s a nuanced point that might help you out even more.

After Cal Newport wrote his anti-GTD blog post, he got over 100 comments on the post. Those comments were very divided. A few said, “You might just be right.” But many more said, “You don’t understand GTD, or you’re not using it correctly.”

This corresponds to the Google Trends info. By 2012, interest in GTD had peaked. But overall, GTD was still very popular.

So if you want to position your product against an incumbent, that’s the moment to strike. Not when the incumbent is at the peak of popularity… but also, not when most people have already moved on. As Arthur Schopenhauer wrote:

“To truth only a brief celebration is allowed between the two long periods during which it is condemned as paradoxical, or disparaged as trivial.”

Nauseating copy editing tricks from an acclaimed Hollywood movie

by
Several minutes ago, I finished watching The Big Short. It was nauseating.

The movie is so jerky and fast that I felt like I was riding in a speeding truck on an unpaved mountain road.

For example, in one scene, two characters are in a restaurant. One character is explaining something technical about mortgages.

In the space of about 10 seconds, you can experience: 23 editing cuts… a significant amount of fast-paced dialogue… a laugh track which doesn’t seem to relate to the dialogue… Sweet Child O’ Mine, playing at increasing volume over the dialogue and the laugh track. And this is all shot on handheld camera, to add a documentary, vomit-inducing feel.

This reminded me of a sales letter lead I dissected last autumn.

The sales letter was the Fat Burning Furnace, which I believe was a big Clickbank hit a while back.

The Fat Burning Furnace lead was as fast-paced as that scene from The Big Short:

In about 20 seconds, there were probably a dozen ideas, all of which were disjointed and seemingly spliced together. The lead jumped from claim to secret to promise to objection to problem to identification and then back again.

It didn’t make sense to me. This is not how people talk.

But that’s what people respond to. People watched The Big Short, and they loved it. And they consumed the Fat Burning Furnace VSL, and they paid for the product.

So if you catch yourself writing conversational, smooth-flowing copy, it might be time to make some quick cuts and edits. Keep your prospect’s logical brain reeling, while his lizard brain starts licking its chops. Do this right, and maybe you’ll credit default swap your own way into a million-dollar payday.

Teaching emails that make sales

by

I talked to my aunt last night. She’s a kindergarten teacher, and she mentioned that she’s going back to work corralling screaming 5-year-olds.

I haven’t been following the local corona news, so this was a surprise to me.

Sure enough, starting next week, all kids up to grade 4 will be back in classrooms throughout Croatia. “Enough is enough,” frustrated parents must have been saying, and the government eventually caved in.

But here’s the thing that got me wondering:

If spending each day with your kids at home gets tiring for the majority of parents… can you imagine how tiring a teacher’s job must be?

Not one kid… not two… but 25 or more? And not for the next few years until your kids become more independent… but for life, each year the same thing?

And on top of this, teachers don’t even get paid well.

I think it was Matt Furey who first brought this fact up in connection with marketing. He used the fact that teachers don’t make any money to warn against over-teaching in your emails.

Instead, Matt’s advice was to motivate, inspire, and entertain.

I can definitely agree with this. But I would add that teaching can work and it can work well.

The key though is to educate your prospect about his problem, and the specific nuances of why he hasn’t been able to solve it so far.

In other words, don’t tell your prospect HOW to solve his problem… tell him WHY he hasn’t been able to solve it until now.

And then of course, you still have to do some selling. But if you’ve done the teaching bit right… the selling should be easy, because your solution will fit like a hand into your prospect’s problem glove.

I realize I’m contradicting my own advice with the past few sentences. That’s why this email won’t make any money. Not a noble thing, if you ask me. Hopefully, you will be smarter and more disciplined about spilling your teaching — and doing some selling – in your own emails.

“Controversial search engine” may be a good business model

by

Two years ago, I signed up to get emails from Newsmax. Since then, I’ve seen over 50 sponsored Newsmax emails for the same unusual offer:

“Controversial search engine goes viral — have you searched your name?”

So today, when another one of those emails arrived, I finally clicked on the ad and went through the funnel.

I didn’t search my name, but I typed in a friend’s name. I also gave the town he lives in and his estimated age.

And then I waited. And waited.

The search engine worked furiously in the background, combing through public records, government databases, and various social networks to dig up everything it could on my — so I thought — squeaky clean friend.

I say “so I thought” because while I waited, I kept getting notifications like, “You might be surprised by [FRIEND]’s criminal record!” and “You might be shocked by [FRIEND]’s dating site profiles!”

A few times, I was prompted for more info or to confirm info I had put in already. At one point, the search engine asked me whether I planned to make use of my UNLIMITED access to reports, which I would get after getting [FRIEND]’S report. I thought this was a strange question, but I answered “YES.”

Meanwhile, loading bars kept loading, time kept passing, and I kept getting more notices that I will be “very surprised” or “shocked” by what’s inside [FRIEND]’s report.

After about 10 minutes of leading me by the nose like this, the search engine finally finished. One final checkbox appeared:

“Please confirm once again that you are ready to learn the truth about [FRIEND].”

I sighed and clicked yes.

An order page opened up, giving me the option to access the report on my suspect friend (and as many other reports as I want) for $27.78/month.

I found this whole experience interesting, for a couple reasons. First off, even though this offer is unusual — it’s not a supplement or a newsletter — it’s built upon direct response fundamentals like curiosity, consistency, and continuity.

Second, I started wondering where else you could use the same business model. That model in a nutshell:

Create an online tool that takes in some personal information… churns and whizzes while it applies proprietary algorithms to secret sources of data… and finally spits out a shocking and surprising report — which is only available through a paid monthly subscription.

Off the top of my head, I thought of a tool for generating the horoscope of a person… the historical coat of arms of a family… the feng shui of a property… or an auspicious name for a baby born on a given date.

If you have other ideas, let me know. Or if you like any of the ideas above, they’re yours to use. And if you want a copywriting partner in your new endeavor, get in touch. If you can handle the proprietary algorithms, I can write up the teasing notifications that pop up while your algorithms run — and we can become the next Google together.

The neverending quandry of direct response ethics

by

“‘Children who made fun of me?’ Bastian repeated. ‘I don’t know of any children — and I’m sure no child would have dared to make fun of me.'”

One of my favorite books when I was a kid was The Neverending Story, which the above quote is from.

They made a movie out of the book, but the movie leaves out most of the important stuff. Such as the fact that Bastian (the boy reading the book inside the book) gets sucked into the storyland he’s reading about.

Once there, Bastian, who was fat, clumsy, and unpopular in real life, is transformed into a handsome prince. Even better, anything he wishes for becomes reality.

Bastian goes on like this for a while. He enjoys his new powers, and goes around the world of make-believe, telling fantastical stories.

But then the side-effects of all this wishing become obvious. Each time Bastian makes a wish, he loses a memory. By the end, he can’t remember who he is, what he wants, or how to get back home.

I always thought this is a metaphor for how direct marketing is supposed to work.

First, you massage your reader’s insecurities so he gets uncomfortable without knowing why. Then you get him hot and bothered with a giant promise that fulfills his deepest desires. Finally, you hit him with fantastical success stories, from the 0.1% of people who had the best results using your offer.

At this point, your reader pretty much can’t remember who he is or what he wanted in life prior to seeing your sales page. You can now give him all the legal disclaimers — “results not typical; you’ll have to work hard.” But it won’t matter, because he won’t be able to think logically any more. Any logical thinking will just support his desire to buy your product.

Of course, it doesn’t always work like this. But if it does work, then it seems to me like a pretty sleazy, shady, manipulative way to deal with people.

That’s something I think about on occasion. It doesn’t bother me too much, but it does bother me a bit. And if it bothers you a bit too, then I want to tell you another story:

It’s about copywriter and marketer Stefan Georgi. Stefan recently told an anecdote about one of his successful diabetes businesses.

Now, if you’ve ever read Stefan’s copy, you’ll know it fits the model I laid out above. It’s filled with dramatic life-or-death stories. It pushes emotional buttons hard. It’s over the top.

Anyways, Stefan said that for some reason, he decided to handle the support calls for this business one weekend. In other words, potential customers who were still undecided would call in, and Stefan would answer their questions.

And here’s the kicker:

These potential prospects would call and say things like, “Well, your sales letter sure was pretty over the top… but I found it entertaining. But can you tell me now for real… do you think this supplement really can help me?”

So people fully knew what they were in for. They weren’t really being manipulated… they were being entertained. This echoes something I heard Dan Ferrari say:

“Direct response is a hobby, not just as practitioners but for the buyers as well. The more you play that game, the more fun they have.”

Maybe you buy this. Maybe you don’t. But if you ever find yourself questioning what it is you’re doing with your life, then tell yourself you’re basically providing entertainment for people. And, of course, getting paid well for it.