How to create a selling style people love to read

Let’s talk about the infamous Arthur P. Johnson.

I say “infamous” because the man was as unlikely as anyone ever to become a successful sales copywriter.

Johnson graduated from Swarthmore College with highest honors. He then went to Oxford University for a graduate degree. He had ambitions of becoming a poet, and a backup plan of becoming an academic.

Yet, through a chance runin at a bar with a former classmate, Johnson gradually got sucked into the world of direct response. He first worked at the Franklin Mint, writing copy for collectibles (a good education — how do you sell something with no obvious benefits?).

He next worked in product development at another collectibles company. Finally, even though he did not want to write copy any more, he stumbled into freelance copywriting. And that’s when things really took off.

Johnson wrote controls for a number of major publishers, including Boardroom and Agora. He made himself a fortune in the process.

He was so successful he made it onto Brian Kurtz’s Mount Rushmore of greatest copywriters, along with Parris Lampropoulos, David Deutsch, and Eric Betuel.

And here’s the lesson. When Arthur P. Johnson was asked what he attributes his success to, he said the following:

“I think that I’m able to sell products in a more entertaining way than a lot of other people are. I think that being entertaining while you are selling is a big key to success in a very crowded marketplace these days, because you really have to buy people’s attention.”

Johnson did most of his work in the 90s and 2000s. But this lesson, about having to be entertaining to sell, is even more true today than it was back then.

I’m proof of this.

Not with these emails, where I rarely sell anything.

But starting earlier this year, I’ve helped move hundreds of thousands of dollars worth of ecommerce products.

​​I’ve done it by writing emails, much like this one, that tell some kind of story or share a joke or just a funny picture. And those emails most often link to advertorials I also wrote… which contain more of the same — stories, fake personal confessions, and light humor (so I think).

The thing is, I’m not particularly entertaining in real life, or when writing things other than copy. In other words, all this entertainment stuff can be learned by rote.

So how do you learn it?

Two ways:

First, start paying attention to the books, shows, emails, and movies you yourself find entertaining.

Second, read or re-read Commandment IX of my 10 Commandments of A-List Copywriters.

No, this chapter is not a how-to for writing entertaining copy. But it will give you some successful examples of such copy that are running right now.

Plus it will even give you some advice on who and what to study if you want to get better at entertaining in your copy.

And once you start to entertain in your copy, expect people to comment on how interesting your writing is. Expect to have them say how they look forward to hearing from you. And most of all, expect to have them buy — as long as you’ve got anything to sell.

Speaking of which, I happen to have something to sell tonight. In case you don’t yet have my 10 Commandments book, here’s the link:

https://bejakovic.com/10commandments

Why I didn’t collect my $10.5 million

Today I found a tantalizing email in my spam folder. The sender was Mrs. Mary J. Parker. The subject line read:

“FROM THE UNITED NATIONS POLICE (UNPOL)”

The email explained UNPOL was contacting me because of some money I’d wired to Nigeria.

This is a bit embarrassing. But a while back, I got another email. It described a unique opportunity to help somebody and get rich at the same time. At least that’s how it seemed.

I wired the money as that first email asked. And I waited to get rich. But I never heard back from anybody, or saw my money again.

Anyways, the email from Mrs. Parker informed me that a bunch of organizations, including “Scotland Yard Police, Interpol, Federal Bureau of Investigation, (FBI) United States of America, the Economic and Financial Crimes Commission (EFCC) of Nigeria and all the African Crime fighter leaders” have been working hard to capture the fraudsters who grabbed my money and the money of other people like me.

These law protection agencies caught a bunch of these “Internet rats.” They retrieved billions of dollars.

And now, to make it up to me, they wanted to send me $10.5 million so I could start a new life. All I had to do was furnish a certain Dr Richard Kelly with $450 and also my correct and valid details.

Now here’s something that might shock you:

I decided to pass up this offer. Even though I’d previously wired money to unknown persons in Nigeria. And even though $10.5 million was on the line. Why I did this is the subject of this post.

Let me set things up by telling you about two direct mail campaigns. The first campaign was written by Gary Bencivenga. It made a generous offer:

Six free issues of Boardroom’s Bottom Line/Personal newsletter, plus a premium book. All for free, no strings attached.

It was such a generous offer that Gary thought it needed a reason why. So he used the idea of a survey.

“Fill out this survey,” Gary’s letter basically said, “and send it back to us. As thanks, we’ll send you six free issues and the book.”

This campaign was a massive success. A bunch of people sent in their surveys and got their trial six months of Bottom Line/Personal.

The trouble is, they didn’t subscribe much when the trial expired. And those who did subscribe didn’t buy much of Boardroom’s other books or offers.

But a control is a control. And so this survey offer kept running.

Until the second campaign. Which was was also written by Gary Bencivenga. And which also made the same generous offer.

But instead of using the free survey, the second campaign sent a 64-page booklet, titled The Little Black Book of Secrets.

This booklet had the most interesting secrets from different issues of Bottom Line/Personal… along with occasional calls-to-action to get your six free issues + bonus.

Result?

The second campaign pulled in only HALF the number of responses of the survey campaign. But twice as many of those people actually paid to subscribe when their trial ended. Plus, these non-gimmick customers bought way more of Boardroom’s other products.

In the long term, the second campaign was the winner, and became the new control. Which brings me back to the email I got from UNPOL.

The people at UNPOL did right by giving me a second opportunity to wire money to Nigeria. That’s standard direct marketing — it’s called having a back end. But here’s the thing:

I’m a greedy and opportunistic person.

Sure, I liked the big promise of being able to get rich quickly. That’s why I wired my money over the first time. But my interest was fleeting, and I’ve already moved on. That’s why I didn’t reply to Mrs. Parker’s offer today.

It’s pretty much the same as those people who filled in a 2-minute survey to get something free from Boardroom. Because hype and impulsiveness can get you lots of buyers… but those buyers can make a wobbly foundation for your business.

As Michael Fishman said once:

“Your selling copy in the prospecting process can actually impact the longevity of a customer with the company. So what I mean by that is if you make very, very big promises for a self-help product, a health or investment product… if you make very, very big promises for that about quick results and overnight success, etc… the kinds of people that will find that believable and ultimately will buy turn out to be folks that are not very committed in the long run to your company.”

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“Stop caring what other people think”

For many years, I tried to not care what other people think. Left and right, I’d heard this is the way to go.

“Who cares about other people’s opinions? Fuck em.”

I tried. I put on a brave smile when somebody criticized or outraged me. Or I argued back. Or I pretended like nothing happened.

Of course, something had happened. I experienced a reaction, often a nasty one. Pretending otherwise was like pretending that a wasp sting doesn’t hurt.

The criticism or the outrage stung. But what really bothered me was realizing that I couldn’t stop myself from reacting… that I cared what other people thought… that this made me susceptible and weak.

Then one day, I figured out if I kept going this way — trying and failing to not care what other people think — I’d just spend my life in self-hate.

So I stopped trying.

And I started diligently avoiding other people’s opinions. I started to close my eyes, cover up my ears, and turn around to not see.

Of course, this does not mean I have completely separated myself from the human race. Or that I never take feedback.

But when I suspect I might be negatively influenced by somebody else’s opinion… I don’t steel myself to not care. Instead, I work to avoid hearing or seeing that opinion. And I find I have fewer problems.

If you too have been bravely trying to not care what other people think, without success, then ignorance might be worth a shot.

It’s like watching a movie. You know a disgusting torture scene is coming up. So you close your eyes. You hear other people in the audience gasping, groaning, and dry heaving. And you wonder what all the fuss is about, because your own stomach is fine.

Not everybody has this problem. If you do have it, I guess you know. But an easy way to figure it out is to ask yourself:

Was there any time today that I changed course, either because of what somebody said, or what I expected they would say?

Psychic pain can be just as real as physical pain. Sometimes more so. And trying NOT to think of pink elephants is a sure way of having a parade of them stomping through your head.

As I’ve written before, much of our psychology has moved to the cloud. That’s good for staying on top of the latest memes and outrage news. But it’s bad if you want some peace of mind, or the freedom to explore the world on your own terms.

Ignore other people and their opinions… and you’ve got a shot. Try to stop caring, once you know what they think… and you’ve got a fight on your hands.

Ok, enough anti-caring propaganda.

Now for some marketing:

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What I learned from copywriting

Copywriting pays for my food, my plane tickets, and my collection of black t-shirts.

Back when I had an apartment, it also paid for my rent.

Copywriting allows me to work on a Saturday, if I so choose, and skip Monday through Wednesday.

It’s put me in touch with multimillionaires and even one billionaire.

It’s exposed me to strange new worlds, such as beekeping, billboard wholesaling, and penis enlargement.

But that’s kids’ stuff. Where copywriting really impacted me, where it changed me in ways I didn’t expect, is the following:

A. It taught me to read.

David Deutsch said, “If I had to do it all over again, I wouldn’t read 50 books one time each; I would read 10 books five times each.”

Other famous copywriters say the same.

So I reread books now. And I find mucho stuff in there that I didn’t see before. My brain changed in the meantime.

Also when I read, I’m much more careful. I keep stopping to ask myself, “Is this interesting? New? Useful? Could it be useful if I combined it with something else I’d read?” It’s slow and it’s work. But it’s a better use of my time than flying through text and not getting anything out of it.

B. It gave me a real acceptance of the moist robot hypothesis.

Scott Adams says we are all “moist robots”:

“Humans are wet robots that respond to programming. If you aren’t intentionally programming yourself, the environment and other people are doing it for you.”

This sounded outlandish when I first heard it… then amusing… then interesting… then believable… then obvious. Copywriting provided me with plenty of real-life examples. There might be something more inside of us, some capacity for experience and reflection… but most of what we do is moist robot.

C. It exposed me to the Gene Schwartz sophistication/awareness models.

This is so valuable whether you’re writing copy or doing any other kind of communicating. It can be summed up with the idea of starting where your reader/prospect/adversary is… But how do you do that? Schwartz’s models tell you exactly.

D. It taught me the low value of secrets.

And also the low value of supplements. And the low value of opportunities. In general, through copywriting, I’ve developed a suspicion of anything new being advertised for sale.

E. It taught me the enduring power of listicles.

For getting attention. Not necessarily valuable attention. Which is why I used the headline “What I learned from copywriting” instead of “5 things I learned from copywriting.” As Mark Ford said recently:

“If you want to get cheap readership, listicles are great. But they don’t do a good job selling anything, or getting serious attention, or creating a fan out of the reader, especially at higher price points.”

F. It taught me how to get rich.

I’m not sure if I ever will be rich. But I might.

Through copywriting, I’ve had an amazing business education. I’ve gotten to look behind the curtain at dozens of successful enterprises. I’ve found out exactly how they get their customers… what they sell to these customers… and how they keep selling more.

Maybe one day, I’ll turn that knowledge into actual success. Speaking of which, let me repeat something I wrote a few months back:

​​”Perhaps success is simply about choosing a field where you don’t mind getting better. Where the daily work is something you find enjoyable enough — or at least, not too repulsive — so you can continue to get better at it day after day.”

Copywriting is not my passion. I don’t have any passions.

But I don’t mind the daily work, and sometimes I even find it enjoyable. And that’s something I never thought would happen.

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Suggestion: “Play rabbit” in your copy and one-on-one dealings

Rabbits can pretend to be healthy even when sick. They can mask it so well that they go from looking perfectly normal in one second to dead on the floor the next.

In other words, rabbits can cover up their neediness.

​​Neediness is when you feel threatened, and you enter survival mode. All of God’s little creatures, including you and me, experience neediness now and again, whether real or imagined.

The next time you feel needy, I’d like to suggest that you “play rabbit.”

​​In other words, suck it up and cover it up. Because being seen as needy makes you also look weak, vulnerable, and desperate. That’s not the profile of someone that people want to shake hands with, in business or in private.

I was reviewing a Frank Kern VSL today. It was for a big launch he did a few years ago for his Inner Circle coaching program.

​​I don’t know whether Frank was desperate for this launch to succeed. The VSL certainly doesn’t make it seem so.

Except for some fake urgency (a timer above the VSL), there’s not much pressure to buy. No “You need this NOW.” No “You’re at a fork in the road.” Instead, there’s just a voluptuous, sleepy-eyed seductress of an offer, lazily smiling at you and showing off her many attractions.

I’ve written already about my 3-sentence method for applying for copywriting jobs. It involves no friendly banter, no big life story, and certainly no explaining or apologizing.

Back when I applied for copywriting jobs, this method worked great. And one big reason is that I didn’t look needy, regardless of how I felt. (By the way, if you want more on this, I wrote up this article about it.)

My point is that, in your copy and in your one-on-one dealings, don’t telegraph your neediness and vulnerability. If anything, do the opposite. Play rabbit. Don’t let anyone know what’s going on inside your beating little chest.

But perhaps the above examples didn’t convince you. So let me leave you with the words of the godfather and midwife of modern advertising, Claude Hopkins.

For his first advertising job, Hopkins had to sell 250,000 carpet sweepers. I don’t know what a carpet sweeper is, but apparently it was an important but unsexy household product.

So Hopkins wrote a straightforward letter to dealers. It outlined why his product is unique. It listed conditions in case the dealers wanted to sell it.

Take it or leave it.

So what was the result? From Hopkins himself:

“I offered a privilege, not an inducement. I appeared as a benefactor, not as a salesman. So dealers responded in a way that sold our stock of 250,000 sweepers in three weeks.”

One last point:

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The secret psychology of giving up

This is a brontosaurus:

Hello I am Brontosaurus

But let me give you the back story:

Yesterday I saw a question from a struggling copywriter. He says he’s put in the time and effort. But he’s not getting the reward.

He’s not swamped with client work… he’s disappointed by the money he’s making… and he’s not even hearing a kind word or two about a job well done.

This brought to mind a presentation I saw once by billion-dollar copywriter Mike Palmer.

Mike works at Stansberry Research, an Agora imprint. He wrote The End of America VSL, which brought in many millions of simoleons for Stansberry.

So Mike gave this presentation called The Secret Psychology of Becoming a Great Copywriter. The upshot is, there will be times when you feel you suck.

Mike drew a graph to illustrate the natural changes in skill/suck levels. It’s pretty much the brontosaurus up top:

Hello I am Annotated Brontosaurus

Point A is when you get started, full of optimism.

Point B is when you realize it will be harder than you thought.

Point C is the moment of crisis and despair. At this point many people give up.

(I just want to say I am all for giving up. There’s no shame in it if you ask me, and I suspect most people who champion blind perseverance haven’t tried to do much in life. I’ve given up often, and with very few exceptions, I’ve never looked back.)

But if for some reason you don’t give up, then you eventually move to point D. That’s where you improve and rise above your previous level.

This is not a one-time thing, by the way.

It’s happened to me over and over since I started writing copy for money.

For example, last year around this time, I thought I was pretty good at this whole thing. I then joined Dan Ferrari’s coaching group. After getting some feedback from Dan, I realized I still had big things to work on.

A month or two later, deep into a project, the feedback kept pouring in and getting more significant. I thought “Jesus, why do I need this? I’m obviously not meant to write sales copy.”

But I stuck around, finished the project, became better at the craft, and eventually got my rewards.

Like I said, this has happened to me over and over. I expect it will happen again.

Perhaps if you know this, it will make it easier to progress to point D once you hit that hollow, right at the bottom of the brontosaurus’s neck.

Or perhaps not. Perhaps you’ll look up, squint… well, let me stop there.

When I wrote this article and sent it out to my email newsletter subscribers, I ended on a personal note, about giving up. But I limit those things on this public blog. In case you want to get on my email newsletter, where I don’t hold anything back, click here to subscribe.

Gary Bencivenga’s “disinterested” way to create proof and get attention

I read a confession today by a former employee of a shady solar company.

This guy reports the company used to print out fake ID badges for its salespeople.

The salespeople were then told to focus on houses with “No Soliciting” signs out front. After the door was open, they were supposed to claim they “worked with the power company” in order to get in to start their pitch.

And here’s where it gets dark:

The guy says he and every other salesperson knew full-well the savings from solar depended on government tax credits.

And yet…

They pushed these same savings as given — to senior citizens. Who weren’t paying much in taxes. Who couldn’t benefit from a tax credit. And who wound up getting saddled with a massive loan, which they couldn’t afford.

Now back to the ethical world of direct response marketing:

I used the story above in an email today, to a large list of buyers of money-saving ecommerce products.

At the end of that email, I said how I’m passing this story along as a warning. And that if they want to get the money-saving benefits of solar, they can. But they might have to bypass solar companies and power utilities and government tax credits. Then I linked to an affiliate offer that shows them how to do this.

A-list copywriter Gary Bencivenga said that proof is the most important element of copy when it comes to closing the sale.

He also said that acting as a consumer advocate is one powerful way to create proof.

It makes you seem disinterested… it demonstrates you know what you’re talking about… and if done right, it can even capture attention.

Sounds good.

But it begs the question, where do you get riveting consumer advocacy stories that go beyond what everybody already knows?

Well, I have my own private little methods of digging up such stories. I don’t share them in public… but I have shared one of them today with the subscribers of my email newsletter. In case you want to get on my newsletter, so you get more posts like this, with nothing held back, click here and follow the instructions.

Trolling for productivity

Last year during the U.S. Open, Russian tennis star Daniil Medvedev started getting booed by the crowd.

Earlier in the match, Medvedev had tossed his racquet in frustration. He also threw a towel that one of the ball children had handed him.

The U.S. Open crowd, which loves fair play and sportsmanlike behavior almost as much as it likes bullying a man when he’s down, smelled blood. Medvedev was losing, and in poor style. So the crowd booed and heckled him after every lost point and at each changeover.

And then, like a Russian phoenix feeding off the fire of righteous pride, Medvedev turned things around and won the match. In his post-match interview, as the crowd sat stunned, Medvedev started his trolling:

“Thank you guys, you gave me the win. Without the energy you are giving me, I would lose. [At this point, the crowd booed loudly. Medvedev closed his eyes and made motions that seemed to say, let it rain on me.] Thank you guys. You gave me energy for my next five matches. The more you do this, the more I will win for you.”

A beautiful moment in sports, don’t you think?

Now with that out of the way, let me give you a productivity tip:

Whenever you’re faced with an overwhelming and unpleasant task, rather than biting down on the bit and trying to bully your way through the work… rather than visualizing success and hoping the universe will manifest it for you… rather that sitting paralyzed and hoping things will be better a little later… just ask yourself the following question:

“How can I get this done and also enjoy the process?”

… and then write down the ideas that pop up in your head.

​​I’ve done this a few times since I found out about this technique earlier this year. And each time — for example today, with this very post — I find it works. I get the task done, and I enjoy the process along the way.

Your brain is a powerful tool. And when you ask the above question, your brain can take a seemingly awful situation and reframe it in a positive way. It can spot things you wouldn’t have spotted before, which energize you or even make you enjoy your unpleasant task.

And then, in your post-match interview, when you’re being interviewed about your unlikely success, you can troll all the obstacles that once lay in your way:

“Thank you to the papercuts… the rug burns… and the alarm clocks. You gave me the win. I will go forward and keep winning — just for you guys.”

And now for the climax:

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How dirty is your underwear right now?

Seriously, how dirty is it? I’m asking because it’s a personal question and borderline insulting. And if my guess is right, it got your attention. Here’s why I need it.

I’ve been thinking about pattern interrupts and how to do them. Here are a few examples, in case you’re not familiar with this term, of what I mean by “pattern interrupt”:

1. Tony Robbins once threw water in a woman’s face. Repeatedly.

​​She was trying to talk through her marriage problems with Tony. But each time she started talking about her husband, she started to get negative. ​​So Tony threw water in her face, shocked her, and got her laughing.

​​”What is wrong with you?” she asked each time he did it. But she stopped being negative when talking about her husband.

2. “Coffee’s for closers only.”

​​You might know this famous scene from Glengarry Glen Ross. Alec Baldwin comes in to give his “Always be closing” speech to a bunch of real estate salesmen… but they aren’t taking him seriously.

​​So when one of them goes to get a cup of coffee, Baldwin stares and says, “Put that coffee down. Coffee’s for closers only. You think I’m fucking with you? I am not fucking with you.” The salesman puts the coffee down and starts to listen.

* Shooting the apple out of the pig’s mouth.

​​In the first Hunger Games movie, Katniss is supposed to show off her archery skills to a bunch of rich sponsors. But she misses the target. The sponsors laugh and start chatting among themselves.

​​Katniss next hits a bullseye… but the sponsors aren’t paying attention any more. ​​So she turns towards the sponsors, takes aim, and shoots an arrow through the apple stuck in a pig’s mouth in the middle of the banquet table. All the sponsors shut up and look at her.

I bet there are a bunch of different ways to create an effective pattern interrupt. The three situations above all do it. And though they might seem very different, I think they share a common element:

They cross private boundaries, whether physical or of personal sovereignty. They are intrusive, threatening, or borderline insulting.

So if you too need to get somebody’s attention, and change their set ways of thinking, try such a “personal sovereignty” pattern interrupt. Just make sure you have a good reason for doing so — otherwise you might get slapped in the face.

Anyways, since I still have your attention:

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Specializing on the cheap for new copywriters

A few days ago I saw the following question on a copywriting forum:

“Just starting out. How niche is too niche? I know that the more niche you are, the more high-paying clients you’ll get. But if you’re too niche, then wouldn’t it be hard finding target clients?”

When I was starting out, I had the same question. Largely because I had heard the same advice — you gotta niche down if you want to be successful.

Here’s my attitude about this topic, now that I’ve emerged on the other side of the newbie-to-successful-copywriter underwater passage:

If you’re just starting out, then you should be in the exact niche that the job you are applying to is in.

For example, when applying for a job to write case studies for a medical clinic, you say, “I specialize in writing case studies for the healthcare market. Here are two relevant samples.” (If you don’t have the samples, write them then and there.)

The point is you don’t have to mention that you also specialize in finance, tech, and pet food… and that you will also write emails, sales letters, and supplement packaging copy.

The time to genuinely specialize — meaning you would actually turn away work because it’s not something you want to do — comes later, when you have some experience… when you know what the market wants… and when you have an idea of which way you want to develop. Or as Mark Ford wrote in Ready, Fire, Aim:

“It’s almost always better to get into a new industry on the cheap by figuring out how to test the waters without committing yourself to an unproven idea.”

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