Silver medal: Writing how you speak

“A girl I knew was brought up by ‘higher thinking’ parents to regard God as a perfect ‘substance’; in later life she realised that this had actually led her to think of Him as something like a vast tapioca pudding. (To make matters worse, she disliked tapioca).”
C. S. Lewis, Miracles

I chuckled when I first read this story. But then I rubbed my chin a bit. And I held up a finger in the air, like a light bulb had just gone on in my head.

Our human brains cannot see words like development. Instead, we have to imagine a picture, a smell, a sound. Like a skyscraper being built… or the smell of wet grass in April… or Ravel’s Bolero.

But there are some dark clouds on the horizon.

Because without thinking, most of us for reach for words like development and substance all the time, like we reach for popcorn while watching a movie in a dark theater. We reach for these words, even though, like popcorn, they have no body to them.

My point is this:

Popular advice is to write the way you speak.

I say this will get you a silver medal at best.

But if you want a gold medal, then write the way you speak… and then take out words like substance and development. And instead, put in word pictures, of tapioca pudding or half-finished skyscrapers.

Because the bigger the weight you take off the shoulders of your reader, the more likely he is to follow you as you lead him down the sales page… and the more likely he is to add another dollar bill onto the stack of dollar bills that makes up your bank account.

I mean, if your bank account really were made of stacks of dollar bills, instead of bodyless numbers in a computer database. But I think you see what I mean.

Here’s something else you can see:

Each day, I write a little letter. I put it in an envelope and I send it to hundreds of people around the world. Some of these people read my letters… some even chuckle or rub their chins in thought. You can do the same. It’s free. You can sign up, with just your address, by filling out the form here.

5 (+ five) easy ecommerce pieces

See if you can spot the one green “5” in the picture below:

Wasn’t hard, was it?

But if I asked you how many 5’s there are in the above picture, that wouldn’t be as easy. In fact it might be a pain in the ass, and you might give up rather than count.

Counting doesn’t come natural to us. Our eyes and brain have to work at it.

Not so with contrast.

We’re kind of like that T-Rex in the original Jurassic Park. “Don’t move… it can’t see us if we don’t move.” In other words, create enough contrast, and your prospect immediately sees the message you want him to see.

Of course, marketers have long known about this. And they have long used it to make more sales. As Rich Schefren likes to say, different is better than better.

Anyways, that was my little intro to try to sell you on watching the video below. It’s a recording of a presentation Stefan Georgi gave a few weeks ago. And it’s all about split tests he always recommends performing in ecommerce funnels.

I’ve done a lot of work on the direct response side of ecommerce. And I knew some of Stefan’s split tests. But most were new to me.

And while it’s not guaranteed that any of these split tests will win for any specific funnel, all of them sound reasonable. Because all of them are based on fundamentals.

Stuff like contrast… or reason why… or guiding your prospect’s attention… or cutting down his confusion.

So if you’d like to see all of Stefan’s split tests, along with his breakneck explanations for what exactly to test and why, you can find it at the YouTube video below.

But be careful. Because the first two-thirds of Stefan’s presentation are all about these split tests. But then Stefan shifts gear.

​​And he gives a soft pitch for the Copy Accelerator live event that’s happening in Scottsdale at the end of this month.

I say be careful because you can get sucked into Stefan’s pitch. For example, it happened to me.

After watching Stefan’s presentation yesterday and hearing his pitch, I found myself excited abuot going to the Copy Accelerator event. Even though I’d have to fly halfway around the world to do it (what a contrast and a pain)… and even though I’d have to laboriously count out a bunch of simoleons for plane tickets, hotel rooms, and for the event admission itself.

We will see how that ends up. ​​

In the meantime, if you’re already planning on going to Stefan’s event, let me know. So far, I’ve only met 2 people in real life who read my email newsletter. I’d like to maybe bring that up to 3, and meeting you there might sway me to go.

(Whaat? You’re not signed up to my email newsletter? You can fix that here.)

And if you’re not going to Copy Accelerator (yet), or if you just want to see Stefan’s ecommerce optimizations, here’s the money-making video:

Here’s an extra $5,000

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​​Train yourself in timeless sales psychology, learn to write copy well, and businesses will be glad to pay you real money for your special knowledge.

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Understanding really influential writing

Let me warn you ahead of time that today’s post is vague and speculative. I’m sharing it because I think the core idea could be very valuable, and maybe you will agree.

​​But if you are looking for a quick tip to improve your conversion rates, you won’t find that in today’s post, so maybe it makes sense to stop reading now.

And now that you’ve been warned, let me jump to the big question:

What’s up with consciousness? It seems to be a trendy question these days. And since I am a trendy person, I clambered onto this bandwagon.

So I just finished reading a book about one theory of how consciousness arises, called The Feeling of Life Itself. The book was written by Christof Koch, formerly a professor at Caltech and now chief scientist at the Allen Institute for Brain Science.

At the heart of Koch’s book are two diagrams. Each diagram shows a network of logic gates, the kind of stuff computers, or human brains, are built of in the abstract.

One diagram shows a network with three gates. The other diagram shows a much bigger network, with 66 gates.

And here’s something non-obvious:

The 3-gate network and the much bigger 66-gate network actually do the same computation. In other words, start with the same inputs, run the thing for a while, and you will end up with the same outputs with these two very different-seeming networks.

How is this possible? Well, the 3-gate network is richly interconnected, with each gate doing double and triple duty. On the other hand, the big 66-gate network is much more linear, with each gate serving just one tiny role.

Rich interconnectivity is why the 3-gate network can punch above its weight, computation-wise.

And it just so happens — so says Christof Koch — it’s also why the tiny 3-node network has some small bit of consciousness… while the much bigger 66-node network has none.

In other words, Koch’s claim is that consciousness is the same as how tightly integrated a network is, and how many distinct roles its elements serve.

​​That’s why certain parts of the human brain give rise to consciousness… while a computer, no matter how fast or smart it gets, will never be conscious.

I can’t judge Koch’s argument one way or another. But I feel there’s something there, because his idea stimulated an analogous idea in my own mind. I think something similar happens in writing and communicating ideas.

Let me show you. Here’s the intro to the 1994 reprint of Marshall McLuhan’s Understanding Media:

“Thirty years ago this past summer Herbert Marshall McLuhan published Understanding Media: The Extensions of Man, and within a matter of months the book acquired the standing of Holy Scripture and made of its author the foremost oracle of the age. Sel­dom in living memory had so obscure a scholar descended so abruptly from so re­mote a garret into the center ring of the celebrity circus, but McLuhan accepted the transformation as if it were nothing out of the ordinary, nothing more than the inevi­table and unsurprising proof of the hypoth­esis that he had found in the library at the University of Toronto.”

How did McLuhan go from obscure scholar to oracle in a matter of months? From the same intro:

“Despite its title, the book was never easy to understand. By turns brilliant and opaque, McLuhan’s thought meets the specifications of the epistemology that he ascribes to the electronic media – non­ lineal, repetitive, discontinuous, intuitive, proceeding by analogy instead of sequential argument.”

So that’s the idea I wanted to share with you.

A textbook and a book of the Bible both convey information. Possibly even the same information.

But a textbook creates no experience, no consciousness in the reader’s brain. A textbook might be useful. But it’s too linear, and that’s why it’s forgettable, and it inspires nothing.

On the other hand, take writing like the Bible or McLuhan’s Understanding Media.

​​These are non-linear, self-referential works, where each passage is doing double and triple duty. ​The more integrated the writing, the more it creates an experience of consciousness in the reader’s brain.

That’s why these books are remembered, absorbed, and acted upon. That’s why they can transform somebody from obscure to celebrity. And it just so happens, that’s why they punch above their weight, influence-wise.

Become a scheme man

How the Grecian Mother Bathed her Baby

Fine oils were cleansing agents for young and old. The Grecian mother used nothing else to bathe her babies, together with soft, tepid water. Modern science prescribes the same method for new-born infants.

That’s from a 1915 ad for Palmolive soap. The ad was written by Claude Hopkins, who was on the Palmolive account back then.

Copywriters today are told to study Hopkins’s ads like this one. For the intriguing headline that gets attention… for the appeals to self-interest… for the proof in the form of reason why copy.

Fine. That’s all important stuff.

But you know what? Hopkins wasn’t primarily a copywriter. Primarily, he was a scheme man.

That was the term at the time for somebody we might call a marketer today. Because what marketers today do is really just apply and adapt ideas that guys like Hopkins invented at the start of the 20th century.

For example, do you know how Claude Hopkins took Palmolive from a product with almost no sales… to the biggest soap brand in the U.S.?

He didn’t do it with clever copy. He did it with a scheme.

Local grocery stores at that time didn’t stock Palmolive. Why should they? Nobody had ever heard of Palmolive, and there were plenty of other decent soaps.

So Hopkins ran ads. First, in one local market. Gradually, all over the country.

“This Coupon Gets You Something Worth 10¢”

The “something” was a bar of Palmolive soap. It cost 10¢ in 1911, and that was something. Something women wouldn’t throw away. Something they would demand from their local grocer.

Hopkins knew that they would do this… so he sent the same ad to grocers before running it in the newspaper. The message was clear:

“Women will come to you asking for their 10¢ gift of Palmolive soap. If you don’t have it, they will still get it, even if they have to go across the street to your competitor.”

So grocers stocked up on Palmolive soap before the newspaper ad ran.

And Hopkins’s initial Palmolive campaign… after the free giveaways were paid for… well, it created a 4-to-1 return on ad spend. With that kind of math, Hopkins soon had almost every woman in America holding a bar of Palmolive in her hand.

Frighteningly clever.

Because at the heart of it wasn’t the appeal to the fine “cleansing agents for young and old.” Sure, Palmolive soap was good enough for women to keep buying. But that wasn’t the key thing that sold it in the beginning.

It also wasn’t the free 10¢ Palmolive bar giveaway. That was important, but it wouldn’t have worked if women couldn’t get their hands on the actual soap.

No, the key was something else.

The key was the fear that Hopkins drove into the hearts of grocers across the country.

Because Hopkins didn’t try to appeal to the grocers’ greed. He didn’t say, “We have a great new soap. Stock it and you will profit.”

Nope.

He effectively threatened. “Stock Palmolive,” he quietly said, “or else you will lose your existing business.”

That’s a scheme. And if you’re a marketer, it’s a scheme that might be worth applying and adapting to your own brands and businesses today.

Anyways, that’s just one foundational thing I’ve learned from Claude Hopkins.

And clever as it is, it’s not nearly the most important thing I’ve learned from him.

The most important thing is something I wrote about in Commandment VI of my 10 Commandments of A-List Copywriters.

That commandment is not about copywriting tactics… not about marketing schemes… but about something much more fundamental that Claude Hopkins preached.

​​And yet, if you follow this one commandment, you will become a success… even if you’ve failed in everything until now… and even if you make all the mistakes you want going forward.

But you gotta read the book to find out the full story. Because if you don’t, other copywriters will. For more info:

https://www.bejakovic.com/10commandments

The power of accusation

Yesterday was the first time I ever got excited to watch a sales message. But I wound up bitterly disappointed. Aye, even offended.

Quick background:

I talked to a friend the day before. He’s a doctor. “We’re headed for a new round of corona lockdowns,” he said. He gave me reasons why, based on Israel and the rise in infections there. All this was news to me.

Then yesterday, I got an email with the subject line, “COVID’s return.” My ears pricked up because of my friend’s warning. I opened the email.

“Corona is all about control,” the email said. This tapped into my recent interest in mechanisms of control. So I clicked the link and found—

Ron Paul! Telling me the truth about corona!

Now in my eyes, Ron Paul is a genuine celebrity. He’s a former U.S. Congressman… a well-known libertarian figure… and three-time presidential candidate.

So that’s the quick background. New corona lockdowns… mechanisms of control… Ron Paul. That’s why I was excited to watch this sales message. For the first time ever.

Sure, the message came from Stansberry Research. So I knew what the conclusion would be — buy our newsletter and protect your money, or even prosper while the rest of the country goes to hell.

Still, I thought I might hear something new and interesting along the way. Something that would give me context for puzzling things I’ve been seeing. Something that might make me say, “A-ha, it makes sense now!”

But I didn’t get any of that. Even though the email promised to tell me “what’s actually going on in America”… and even though the sales page warned “Something BIG Is Coming”…

All I got was a bit about Ron Paul (it turns out he’s a doctor by training)… and then a bunch of stuff about out-of-control government debt… and how we are giving too much money to stupid things like the National Endowment for the Arts.

“But there’s nothing new here, Ron!” I finally yelled at the screen. “Why are you wasting my time with this? But don’t answer, I know. Because they are paying you. Still, Stansberry’s been saying this same thing for what, 20 years? Why should I buy it now? Couldn’t they come up with something a little fresh? A little stimulating?”

Hm.

Maybe you agree with me that Ron Paul and Stansberry should both go to the Devil, where they came from. Maybe you’re glad I finally voiced that.

Or maybe you’re puzzled by my negativity, and you’re wondering why I’d yell at my own computer screen.

Or maybe you’re put off. “All right, Bejako,” I hear you saying, “since you’re so holy, what fresh and stimulating thing did you say with this nasty email?”

To which I could pretend I’m not selling anything here. But you and I both know that’s not true.

So let me leave you with a quote from Arthur Miller’s The Crucible:

“Is the accuser always holy now? Were they born this morning as clean as God’s fingers? I’ll tell you what’s walking Salem – vengeance is walking Salem. We are what we always were in Salem, but now the little crazy children are jangling the keys of the kingdom, and common vengeance writes the law!”

The Crucible is a morality play about judging and accusing others. But it’s a morality play because it’s not just about a bad episode in Massachusetts in 1692… but about something fundamental in human nature.

So here’s the new and maybe stimulating bit I offer you:

I’m not suggesting you blacklist people. But if you set yourself up as an accuser in your market, at least some of the time… there is power in that.

Power?

Yes, power. The chance to write the law.  The keys to the kingdom. Particularly if you accuse somebody new… and if you are genuine in your outrage and your vengeance.

By the way, I know of several other direct response companies that are guilty of deadly marketing sins. I’ve seen them at night, walking with the Devil. And I will name them. But if you want to read more about that, sign up to my newsletter here.

Early success

The gangly young man stepped inside the office and froze. He took a step to the side and pressed up against the wall.

His eyes darted from desk to desk. But nobody took notice of him.

Finally, he spotted somebody even younger than himself at one of the desks. He walked over.

“Hey buddy,” he said. “Maybe you can help me. My company has an account with you guys. They sent me down here because we just got some new business. I’m supposed to buy more ads. Can you tell me who I should talk to?”

The even younger man at the desk blinked a few times. “Actually,” he said, “that’s something I can help you with.”

The year was 1900. The place was the Lord & Thomas advertising agency in Chicago.

The young man who came looking to buy more ads worked for Collier’s Publishing. And the even younger man he approached was a 19-year-old Albert Lasker.

Perhaps you’ve heard of Lasker already. At 18, he started work as an office boy at Lord & Thomas. At 19, he became an accounts man. At 23, he became partner. At 32, he became CEO.

Under Lasker’s tenure, Lord & Thomas ran breakthrough campaigns, building brands like Palmolive, Pepsodent, Sunkist, Kotex, and Lucky Strike. And today, Lasker is known as one of the greatest advertising men of all time.

Lasker had natural talents that made him such a success in advertising, and at such a young age. But none of it would have happened — so Lasker claimed later — were it not for a few early successes. Like that Collier’s account, which landed in his lap thanks to his look of inexperience.

Early success.

I recently looked at the areas of my life where I’ve persevered and achieved something. This includes copywriting.

I made a list of common elements. There turned out to be three crucial things.

The first was an experience of early success. It gave me the belief to persevere when things got hard.

And vice versa. When I look at things where I failed… I find I didn’t have any early successes. Maybe I was following a process that was supposed to work. But without a signpost to tell me I was on the right path, it felt like wandering in the wilderness. So I gave up.

My point is that an experience of early success can be transformational.

Keep this in mind when you’re trying to retain customers or clients… or manage yourself.

An early success can come from blind luck and land right in your lap, like it did for Albert Lasker.

But with a bit of preparation, scheming, and maybe downright fakery, you don’t need luck. You can create an experience of early success with near certain probability. For your clients or customers or yourself. And once that happens… who knows how far you will go?

By the way, would you like to know about the other two crucial ingredients I found for long-term success in copywriting?

It’s something I haven’t written about before. But if and when I do, it will go into my email newsletter. You can sign up for that here.

Obvious one-time product placement inside

“Mona, I am drinking my milk right now.”

He pours out a full glass of milk with an ice cube in it. He tops it off with vodka from a Smirnoff bottle. And he drinks it down.

I saw this scene from Mad Men once, probably 15 years ago.

I thought it was great. It still sticks in my mind. But I never did buy a bottle of Smirnoff. And if I were to ever buy vodka, Smirnoff wouldn’t be my first choice.

So product placements — do they work?

Professors in business schools trip over each other to answer this question.

They take real TV shows. They splice in different kinds of product placements. They show them to students. And then they ask, “By the way… what do you happen to think of Smirnoff?”

As a result, these marketing professors come up with conclusions like:

1. If a product placement is subtle, then repeated exposure actually improves attitude towards a brand.

2. If a product placement is obvious, then repeated exposure hurts attitude towards a brand.

Interesting, right? Except you can’t really tell what it means in the real world.

After all, like my Smirnoff story from above shows, a product placement can “work” great. And yet still no sale.

But here’s a surprising bit from the same research, which might be more useful. These marketing professors also asked students, “Oh, and even more by the way… what did you think of the show?”

Same show of course, just different types of product placements spliced in. Result:

1. People liked the TV show the most if it had a SINGLE OBVIOUS product placement…

2. Next came the show with MULTIPLE SUBTLE product placements…

3. Next, the show with a SINGLE SUBTLE product placement…

4. And finally, far down in last place, MULTIPLE OBVIOUS product placements. People really didn’t like the show in this case.

Which fits my beliefs about how we all go through life.

We like buying stuff. We also like shortcuts that cut down our work of making buying decisions. But we want to feel we are in control of those decisions… even when we are not.

Whatever. I thought this might be useful to you, in case you have your own TV show, whether that’s an email newsletter, or a YouTube channel, or your own Facebook group.

It’s not clear that an occasional clear plug will be optimal for your sales. But if your biz is built on relationship first… and sales numbers only second… then the above academic result is something to consider.

And in that spirit, let me say I found out the above while doing research for my upcoming book. It’s called The Gospel of Insight Marketing. And it’s all about the most powerful way to persuade people to buy… even in markets where people are jaded, hostile, or frankly indifferent to your pitch.

The book isn’t out yet. I’m working on it now. But I won’t bring it up again, at least not obviously, until it’s ready for reading. After all, I care my relationship with you… and science says this is the way to go.

Finally:

If you’d like to find out when my Gospel book is ready for reading… sign up for my email newsletter.

How to develop your voice even if you don’t have one

I came across the following question today:

So this is one thing I’ve been trying to explore and develop.

I can write and convey ideas or messages, but it mostly comes out pretty dry (I’m a pretty boring person overall).

But I often read that punchy and upbeat copy, where you can really hear ‘voice’ and character come through.

Has anyone got any tips or articles or videos or professional quote makers they can recommend to develop this side of my writing?

Or should I just focus on writing dull informative stuff?

I’m also a pretty boring person, so this is a question I used to worry about as well. But I don’t worry about it any more. It seems to have taken care of itself. I asked myself how.

​​Here are a few ideas that came out — maybe they will be useful to you:

1. Write more. Swagger comes from lots of walking, up and down the same street.

2. Write faster. You’ll find stuff on the screen that makes your eyes pop out. “Where did that come from?”

3. Show and then tell. Punchy and upbeat copy is less about how you say it than about what you say. And it’s less about what you say than what happens in your reader’s head as a result.

4. Copy other writers for a while. I once read that Henry Miller would type up entire books by his favorite authors.

5. Self-consciously work on developing your voice. Invent your own phrases. Your own twists on cliches. Your own spelling. Most of it will be stupid. Most.

6. Infuse your own interests into your copy. Comedian Andrew Schulz: “Who cares if they relate to it? Make them relate to it.”

7. Get enthusiastic before you write.

8. Limit your editing. This is the second half of #2 above, for after you’ve finished writing.

9. Write more casual than you think is ok. You can always edit later.

10. Inject more drama. This goes back to #3 and #6 above. Your voice, like your writing in general, is more about what you say than how you say it.

And here’s a bonus #11:

Consciously do stuff that you know is wrong. For example, listicles like I’ve just written — they violate the Rule Of One, right?

​​Right. You probably won’t follow any of my ideas above, or even remember them come tomorrow. Even so. The more sacred a writing rule is, the more important it is to break it on occasion.

But here’s a rule that’s too sacred to break:

If you’re writing sales copy, you have to have a call to action. Otherwise the whole message was pointless. And in that spirit, my CTA to you is to sign up to my email newsletter about marketing and copywriting. If that’s something you can relate to, here’s where to go.

Free self-assessment: Which ad won?

Do you want a little self-assessment? If you do, take the A/B test below:

VERSION A

[Illustration: Panel containing a list of symptoms of nervous trouble]

Headline: Thousands suffer from sick nerves and don’t know it

VERSION B

[Illustration: Photograph of a nerve specialist]

Headline: Have you these symptoms of nerve exhaustion?

One of these ads was a big flop and ran only once. The other was a big success and ran over and over.

So which is which?

Think about it…

… think…

… take your time…

… all right. You ready?

The winner is B. But the right answer is less important than what you yourself thought the right answer was. Here’s what I’m thinking.

According to John Caples, who reported this A/B test in his Tested Advertising Methods, headline B won because it has the word you. On the other hand, says Caples, the losing headline is “simply a statement of fact.”

It certainly could be that. But maybe it’s the word these in the winning headline. Or maybe it’s the picture of the nerve specialist.

Or maybe, and this is just my guess, it’s that word thousands that killed the losing version. Because dig it:

One of the fundamental needs we all have is to feel special. That need is so powerful that sometimes, we are willing to hang on to our pain because it allows us to keep feeling special.

“Thousands might suffer from sick nerves… but that’s not my case unfortunately. My case is unique.”​​

So if you chose Version A in the self-assessment above, here’s a diagnosis:

You might be too truthful and direct with your marketing. You could benefit by protecting your prospect’s specialness a little more. At the least, don’t bluntly say, “I’ve seen your case a thousand times before. Here’s a cure.”

And if you chose Version B above, you probably have an intuitive understanding of the value of making people feel special.

​​In that case, remember there are simple and easy tactics for making people feel special. But you probably already realized this — since you’re a Type B.

Finally:

Here’s a special offer for you if you guessed A on the test above.

But you say you guessed B instead? How unusual. In that case, here’s a special offer for you also.