Persuasion

Flash roll: The following presentation has been paid for by Desert Kite Enterprises

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I’ve been on a hiatus from the usual marketing mailing lists over the past few weeks, so it took me a while to find out that Joe Sugarman died recently.

I’ve written a lot about Joe and his ideas in this newsletter.

In part, that’s because Joe’s Adweek book was the first book on copywriting I ever read. It gave me a lot of ideas to get started in this field, and to a good extent influenced my writing style.

But also, I’ve written a lot about Joe just because he was such a successful direct marketer, who was willing to publicly share the many million-dollar insights he had over his long career.

I found out Joe had died from Brian Kurtz’s email last Sunday. Brian also sent out a link to the infomercial for Joe’s BluBlockers — which became Joe’s biggest success, bringing in over $300 mil.

I actually bought a couple pair of BluBlockers a few years ago. So I was happy to finally see the full infomercial. In a nut, the entire 28 minutes is just a frame around a bunch of on-street testimonials that Joe collected for BluBlockers.

But ok.

Maybe you’re starting to wonder if this email will have any kind of marketing lesson, or if I will just reminisce about Joe Sugarman.

I do got a lesson for you.

​​Take a look at the following bit of sales patter delivered by Joe in the infomercial. It comes after some testimonials by people who say that BluBlockers allow them to see as well as they do with prescription sunglasses.

“I know BluBlockers aren’t prescription sunglasses,” the host babe asks Joe, “but why do so many people think that they are?”

Joe responds:

“BluBlockers block 100% of blue light. Not only the ultraviolet light but the blue light as well. Blue light does not focus very clearly on the retina. And the retina is the focusing screen of the eye. Now all the other colors focus fairly close to the retina. But not blue light. So if you block blue light, what you see is a lot clearer, and a lot sharper.”

If you have read Oren Klaff’s book Flip the Script, you might recognize this as a flash roll. It’s basically a rapidfire display of technical language used to wow — or hypnotize — the prospect into thinking you’re legit.

(To make it clearer: the original flash roll was a term used by undercover cops. They flashed a roll of cash to a drug dealer to show they meant business.)

For over two years, I’ve been collecting ideas related to the use of insight in marketing. That’s when you say, “Ahaaa… it makes so much sense now!” And in that way, you become open to influence.

Several people have suggested to me to include Klaff’s flash roll idea. I resisted.

After all, what is there to intuitively make sense of in Joe’s argument above? He’s just throwing some technical facts at you. They could be completely made up. You have no way to actually experience or validate those facts for yourself.

But it doesn’t matter.

The people who told me the flash roll creates a feeling of insight were right. I was wrong.

That same feeling of deep understanding — which is usually triggered when you experience or understand something for yourself — well, it can be triggered, on a slightly smaller scale, just by an adequate display of authority.

“So you’re telling me to include more authority in my sales copy?” you ask. “That doesn’t sound very insightful.”

What I’m actually telling you is that there are better ways of creating insight. But if you got nothing else, then some technical jargon, or perhaps a scientific study, can be good enough to get people to say, “Ooh… I get it now!” Even though they really don’t.

As for those more powerful ways of creating insight, I’ll write about that one day, in that book I’ve been promising for a long time.

For now, I’d like to tell you about an interesting article. It’s titled “Beware What Sounds Insightful.”

This article points out the unobvious truth that there are mechanisms of creating the feeling of insight… and that they can dress up otherwise mundane or even ridiculous ideas as something profound. It even gives you some more examples of flash rolls, by some of the most insightful writers out there on the Internet. In case you’re interested:

https://commoncog.com/blog/beware-what-sounds-insightful/

Outrage with stupidity to milk info out of cagey or indifferent adversaries

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Two years ago, just as the whole world was shutting down due to the first wave of corona, the president of the UFC, Dana White, got trolled into revealing a highly guarded secret.

A bit of background:

The UFC hosts mixed martial arts fights, and in April 2020 they were supposed to host the biggest and most anticipated fight in their history, between Khabib Nurmagomedov and Tony Ferguson.

These two fighters were both on 12-fight win streaks in the UFC, and they were scheduled to fight four times already. Each time, the fight was cancelled at the last minute for some reason.

This time around, as sports organizations around the world cancelled events because of corona, Dana White refused to give in. “We’re going ahead with the fight!”

The only problem was they couldn’t figure out where to host it. It was originally supposed to be in Brooklyn, but that was out. In fact, any other location in the US also became untenable.

“The fight is still on, guys!” White would repeat whenever asked, though he wouldn’t give any more details.

So as the fight date neared, speculation kept increasing. Fans were alternating between getting resigned to the inevitable fifth cancellation… and hyped when some new possible location for the fight surfaced.

Meanwhile, even Tony and Khabib, the fighters who were supposed to be fighting, didn’t know for sure if the fight was still on.

So that’s the background. Would the fight happen? Would it get cancelled a fifth time?

The answer finally came when somebody created a fake Twitter account, mimicking a well-known MMA journalist, and tweeted:

“#BREAKING: Dana White and Vladimir Putin have reached an agreement on travel arrangements for UFC Lightweight Champion Khabib Nurmagomedov to come to the United States. He will fight Tony Ferguson. It’s happening folks. #UFC249 will go on as scheduled April 18.”

To which Dana White, big goof that he is, immediately blasted out a Tweet saying that it ain’t so, that Khabib is not fighting, and then to prove it, he finally revealed the whole card that was scheduled for this corona-infested bout.

Which brings us to an eternal truth, something called Cunningham’s law:

“The best way to get the right answer on the Internet is not to ask a question; it’s to post the wrong answer.”

The sad fact is that in business, in love, and on online forums, there are many times when people are unwilling to answer your questions. Maybe the person you’re talking to is indifferent, or cagey, or hurt, or they just don’t like the implied power dynamics that come with you asking and them answering.

So if you ever find yourself in this situation, swallow your pride, and publicly make a dumb, completely wrong assumption about the right answer. If Cunningham is right, and I suspect he’s at least a little bit right, then your outraged adversary will jump in and say, “No! You’re so wrong! Let me tell you how it really is…”

But I think this Cunningham and his law go even farther. If you just swap out “right answer” and you swap in “response,” you get a good recipe for how to get yourself publicity and an audience online.

Of course, unless you want to be just a troll, you’ll have to figure out a reasonable argument to justify a seemingly “wrong” opinion that you use to attract attention. But it can be done, and guys like Matt Stone (aka Buck Flogging) and Ben Settle prove it. Outrage and reason are a powerful combination. Aloe vera on its own is pretty bland and slimy, but it sure feels good once you burn your hand on the stove.

And if you want less outrage, not more:

You might like my daily email un-newsletter. I avoid outrage, even though I know it’s good for business. Instead, I try to make my ideas appealing in other ways. In case you’re curious, you can give it a try here.

Mood is a thing for cattle and loveplay, not selling

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Last night was the first time I’ve ever walked out of a movie theater.

I nervously edged forward in my seat… I clutched my jacket and my backpack… I waited for the end of the scene… and then I gritted my teeth and pushed through the long row of legs and their groaning owners and the boxes of popcorn these leg-owners were holding.

Once I had tripped and stumbled over all these people, I made my way through the darkened theater, out the emergency exit, and out into a world of light and air and freedom.

I asked myself later what had happened to me. After all, I’ve suffered through worse movies than this, the 2021 version of Dune. Why did I decide to bolt this time?

Maybe it was the fact it was my first time in a movie theater in over two years.

Maybe it was the movie itself. After all, compare the same line from the mysterious 1984 version, which I like a lot, to this present, lifeless version:

“Not in the mood? Mood’s a thing for cattle and loveplay, not fighting!”
— Dune (1984)

“Mood? What’s mood to do with it? You fight when the necessity arises, no matter the mood!”
— Dune (2021)

So yeah, there were those reasons. But I realized what the biggest reason was simply:

I had gone to see this movie by myself.

I’m in transit between two cities. I had some free time, and a few people had recommended this new Dune. So I decided to go to the movies, even though I had no one to go with.

It turned out to be a rare blessing.

I didn’t have to bribe, convince, or beg anyone to agree with me. I didn’t have to look over to my movie partner, look imploringly at the exit, and then look back, trying to see if the person next to me understood that now’s time to get up and get the hell out, and avoid wasting two more hours of perfectly good life.

In my experience, that’s often not the case. Not when it comes to movie going. And not when it comes to life in general.

I recently wrote about the many hooks that keep people stuck in the status quo. Even when the status quo is dull, sepia-toned, and threatens to drag on endlessly, like this new version of Dune.

Well, other people are the most powerful of these hooks, both directly and indirectly.

That’s an unavoidable fact of life. And it’s something you will have to deal with in your marketing.

So my point for you is this:

Many marketing gurus will try to sell you new tricks to help you agitate the spleen out of your prospect. The idea being, once you get somebody in the right mood, he will finally take action.

A dangerous mistake, I say.

In the words of Jonah Berger, instead of asking what would encourage change, ask why things haven’t changed already.

And if you are trying to get your prospect to take real-world action… or make a transformation in his life… or just make a really big purchase, which might end up helping him… then think about other people in his life. And somewhere in your marketing, equip your prospect to deal with these other people.

​​Give your prospect a buying system, not a mood. After all, there’s a world of light and air and freedom at stake.

Now, in a moment, I’ll give you a chance to transform your life, by signing up to my email newsletter and getting a steady stream of valuable persuasion and marketing ideas.

But you might think how your spouse, kids, or wife might react if they see you reading yet another newsletter on your phone, when you should be paying attention to them.

When they try to make you feel guilty about it, tell yourself, and them if you like, that it’s a temporary sacrifice, so you can build a better life for all of you.

But that’s all assuming you sign up to my newsletter. It’s not for everyone. But maybe it is for you. If you want to find out, here’s where to go.

How to effectively divide and rule

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Legend says that in the early days of Rome, the city was made up of two races — the Romans and the Sabines.

The Sabines felt like second-class citizens, and hated the Romans.

The Romans didn’t trust the Sabines and worked hard to keep the Sabines down.

Tension threatened to tear the young city apart.

So the leading men of Rome — Romans and Sabines both — elected a new king in the hope of getting out of this crisis.

The new king’s name was Numa. He was a Sabine by birth. And he fixed the problem.

Numa eliminated Roman-Sabine strife. He united the two races into manageable citizens of Rome. He set the ground for what was the become the great Roman empire.

The question is how?

How do you take two groups that hate each other, and unite them into a cohesive, ruleable whole?

Well, here’s one thing Numa did:

He created new guilds based on occupation.

There was a guild for the musicians, one for goldsmiths, another for shoemakers. Each guild had special privileges, rituals, even their own unique patron god. And crucially, each guild cut across racial lines – each included both Romans and Sabines.

It worked.

This illustrates an idea from Eric Hoffer’s book True Believer. Writing about the idea of “divide to rule,” Hoffer had this to say:

“An effective division is one that fosters a multiplicity of compact bodies — racial, religious, or economic — vying with and suspicious of each other.”

Maybe you’re not sure exactly what this means. So let me give you another, more modern example.

Have you heard of Josh Wardle, the guy who made the viral game Wordle? Which, by the way, was so much fun to play until the failing New York Times ruined it?

Well, before making Wordle, Wardle worked at Reddit. And one project he had there was called Orangered vs Periwinkle.

As you might know, Reddit is a bunch of separate and sometimes antagonistic communities.

But on April Fool’s in 2013, every Reddit user was automatically assigned to one of two made-up teams. Team Orangered or team Periwinkle.

The outcome was a ton of engagement and activity on the site. New bonds being formed across subreddits. In Wardle’s words:

“Uniting people through difference is easy. Essentially what we did is we just put people on separate teams. And it turns out people are really really good at creating stuff when they say, ‘I’m part of this group, I’m not part of that group.'”

Wardle has a vision of using this “divide to unite” trick to stir creativity and create greater unity on a big scale.

But I’m not recommending anything like that to you. This email is not my call for the greater brotherhood of man, or for an ever-expanding union through the clever use of new divisions.

That’s because I believe that size is evil, or at least inhuman. After all, the Roman empire, like all other empires that came after it, crushed and destroyed to serve its own ends of growth. And Reddit is kind of a sewer on most days.

So I have no clear takeaway for you today. I just wanted to point out this curious technique of dividing to unite.

You will have to decide how you want to use it. Whether to unite people, hopefully in a good cause… or to be aware of it, so you can resit being co-opted into a new divisive group, because you don’t want to contribute to anybody else’s inhuman ends.

Not convinced?
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Well, maybe you want to read more about my idea that size is evil. If so, take a look here:

https://bejakovic.com/the-most-dangerous-idea-in-america/

Dark and disturbing

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Today’s email is dark and disturbing. I mean it. Read at your own peril.

Many years ago, late one night, I was watching TV and I saw a fragment of a courtroom drama starring Robin Wright. (She also played Buttercup, if you’ve ever seen the Princess Bride.)

In the movie, Wright’s character is testifying against her violent and abusive ex-boyfriend. Even so, she is still in love with the guy. She even interprets his acts of violence as signs that he cares.

I’ll admit, this made me morbidly curious. It had a ring of truth to it. But after all, it was just a movie.

Then a couple days ago, I shared a Rolling Stone article about get-rich-quick master David Bendah. And while I was looking at that article, I saw something in the sidebar. The number 1 trending article on Rolling Stone right now:

“Marilyn Manson: The Monster Hiding in Plain Sight”

It’s same story as that movie I saw long ago. But it’s real — or at least that’s what many of the women Manson has been with claim, including in court.

One of Manson’s exes reports being locked in a cramped, soundproof space that Manson called the “Bad Girls’ Room.”

The first time it happened, she was screaming and kicking to be let out.

In time, she says, she learned to stop fighting, because Manson enjoyed her struggle.

In other words, this happened many times. This grown, independent woman was locked up in a soundproof closet space as punishment… she was humiliated and horrified… and she came back for more.

Another woman, actress Esme Bianco from Game of Thrones, claims Manson abused and raped her for 2 years.

The final straw, Bianco says, was when Manson started running around his all-black, meatlocker-cold West Hollywood apartment, smashing the walls with an axe, and screaming that she was “crowding him.”

2 years of rape and abuse. And it had to take an axe for a successful Hollywood actress to finally get out.

Don’t get me wrong. I’m not trying to blame the victims here.

I just think that looking at extremes in life shines a light on more everyday situations.

For example, how conflicted we all are.

There are bad situation in life. And yet, so many hooks, physical and mental, keep us from packing up and leaving.

There are also many possibly good future outcomes. And yet, so many hooks, physical and mental, keep us from moving towards these outcomes.

So that’s my takeaway for you.

Maybe there have been times when you’ve made people an amazing offer. And you couldn’t understand for the life of you why people weren’t running to take you up on it.

Well, there is the chance that your offer was not as amazing as you thought. Or maybe you botched the marketing.

But even if you get everything just perfect, only a few percent will ever respond to even the best offer.

Why?

Well, for reasons like this, the conflicts that exist in us, even in the most extreme situations.

And if you keep this dark and disturbing truth in mind, and find ways to address it, you might have a chance to sell — and maybe help — a lot more people.

Or not.

As another example, I have an offer for you. Marketing and copywriting and persuasion lessons… delivered to your inbox in small, fascinating packages, each day… all for free. Will you take me up on it? Well, I won’t be surprised if you don’t. But if you want to, here’s where to go.

More on people’s deepest secrets, fears, and desires

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INTERVIEWER: I think finding something that helps you find fulfillment and happiness is important. And if that happens to be heroin, and you got it under control… maybe it’s okay.

MATTHEW: I do, but then it’s the money thing. It’s a lot of money.

INTERVIEWER: How much do you spend? How much do you spend a week?

MATTHEW: A month, probably $1,500. So I could have a nice apartment.

That’s from an interview with Matthew, a functional heroin addict. Matthew says he smokes heroin, every day, all day. And yet he has a job, and he does it well, and nobody knows.

The interview with Matthew is part of a YouTube channel called Soft White Underbelly.

I discovered Soft White Underbelly a few weeks ago. It features hundreds or maybe thousands of in-depth interviews with drug addicts, homeless people, child abuse victims, prostitutes, escorts, inbred Appalachian families, gang members, a high-level mob boss, a strychnine-drinking Pentecostal preacher, a conman who ran real-estate frauds totaling in the tens of millions of dollars, and various others on the outside of what you might call mainstream society.

I won’t lie — I got sucked into this channel because of purely prurient curiosity about the lives of escorts and prostitutes and even a male gigolo.

I’m not sure what my persuasion and influence takeaway for you is today. Except that, in my experience, being interested and curious is like a superpower in almost any field.

You achieve focus by being interested. And you achieve interest, if you don’t have it already, by seeing details.

I talked yesterday about how there are primal urges that motivate all people — except these are secrets most of us will never share with others. Often, we can’t even face up to them on our own, in the dead of night, as we’re falling asleep, with the covers pulled up to our eyeballs.

But the people who are interviewed on Soft White Underbelly are incredibly open about the most shocking, intimate, painful, and humiliating things in their lives.

Maybe some of these stories aren’t true. But I bet many of them are. And they’re very revealing.

Yes, these are extreme stories of people coping with bad life situations and bad life choices.

But like I said yesterday, the human experience is similar among all of us. And a person doesn’t need to have extreme abuse or trauma or misfortune to fall into the same patterns of thought and behavior as the people on Soft White Underbelly.

So if you pay attention to the details of their stories… it might be useful both to understand others better, and to understand yourself better.

Or who knows, maybe I’m just trying to justify my own prurient fascination.

In case you want to decide for yourself, let me recommend a SFU interview to start with.
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​​It’s with a black-hat hacker, who started in the 1980s by phreaking phones and early ATMs, then graduated to more lucrative and high-scale tech exploits ($10M for hacking the DirectTV receiver), and culminated about 10 years ago with… well, I won’t spoil it.

If you’re interested, the full interview is below. But before you watch it, if you want more ideas on understanding yourself and other people better — both for profit and for curiosity’s sake — then sign up to my email newsletter.

How to get adoring customers who trip over each other to thank you for all the help and meaning you’ve given their lives

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“Dearly beloved, when Rupert here was a student at Clifton High School, none of us, myself, his teachers, his classmates, dreamt that he would amount to a hill of beans. But we were wrong! And you Rupert, you were right. And that’s why tonight, before the entire nation, we’d like to apologize to you personally and to beg your forgiveness for all the things we did to you. And we’d like to thank you personally, all of us, for the meaning you’ve given to our lives.”
— The King of Comedy

Last week, I got a good question from Fahir, one of the people going through my Copy Riddles program right now. Fahir wrote (edited slightly):

“A lot of goo-roo’s talk about knowing your prospect’s deepest fears. How can we know that about our prospects? Of course, there’s research, but these are things people will not share with anyone and in most cases, they don’t know what is their fear.”

Fahir is right. It’s a genuine problem.

​​Much of the stuff that really motivates people — the image of the impregnable bunker, the bloody revenge, the panties getting thrown on the stage — is stuff your market will never admit. Even to themselves.

I told Fahir and the other folks going through Copy Riddles three different ways of getting around this problem.

Today I want to tell you one more way. It’s very powerful. It’s also very simple. Don’t let that fool you.

Because it’s just to look inwards.

We human beings are wonderfully unique in our fingerprints, the lines of our face, the letter-by-letter code of our DNA.

But we’re also wonderfully similar. As marketer Rich Schefren likes to say, what’s most personal is most general.

So if you find something funny, if you find something interesting, or if you find something frightening, ask yourself why. What’s the essence of it?

The people in your market might not have the exact sense of humor or interests or paranoia that you have.

​​But if you look a little deeper, you’ll find something like that King of Comedy quote above — something that most people can relate to on a primal level.

The bigger point being, you have many resources inside you already to help you succeed. Stories, emotions, natural human reactions.

You just have to spot them, strip them down to their underwear, and then put a slightly new outfit on them, one that’s appropriate the sales letter or sales email at hand.

Just do that, and people in your market will respond. What’s more, they will thank you, personally, all of them, for the help, compassion, and meaning you you’ve given to their lives.

If you want to know more about those resources you have hidden inside you:

I write a daily email newsletter all about that stuff. I also talk about how you can apply it to your own writing, money-making, and personal development. If you want to read that, sign up to my newsletter here.

Send me your praise and admiration

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When I was a teenager still living at home, a fixture in my mom’s kitchen was the Lean Mean Fat-Reducing Grilling Machine aka the George Foreman grill.

My mom spent a minimum of one hour each night cooking after she got home from work. The George Foreman grill was the only “high tech” gadget she ever used. I fondly remember the many hundreds of pounds of olive-oil basted chicken thigh she prepared on the George Foreman grill and fed me over the years.

A few days ago, I looked up the history of the George Foreman grill.

George was unwilling to promote it at first. “I’m not interested in toys,” he said. But he agreed after his wife made him a hamburger on the grill.

And good thing, too. The George Foreman grill has sold well over 100 million units to date. And George Foreman made an estimated $200 million in royalties from having his name — and signature — on each grill.

Most of those 100+ million units were sold through retail. But the George Foreman grill got its start with an infomercial.

Thanks to the wonder that is YouTube, I found the original 28-min George Foreman grill infomercial. I watched it. it’s honestly great — fun viewing.

And if like me you are interested in ideas and the history and development of ideas, this infomercial holds many valuable lessons, as long as you can spare 28 minutes and a bit of brainpower to write down notes.

Today I want to share one note I wrote down while watching the GF infomercial. It might seem obvious to you. But it was a revelation to me.

So, like any successful piece of direct response advertising, the GF infomercial has testimonials. The first batch of testimonials is what you might expect — about the product and what it will do for you.

But the second batch of testimonials has nothing to do with the product. Here, check it out:

TESTIMONIAL 1: “If George is behind anything, that will be the best thing for America. George would never advertise nothing that’s not good for America.”

TESTIMONIAL 2: “George Foreman and food. You can’t beat that. Because George is big on hamburgers. And he’s a big guy. So he’s a great person to find out about new product that has to do with food. I didn’t have any doubts when I knew George was promoting it.”

So that’s my tip for you for today:

People are easier to sell than products or ideas. But you still have to do some selling, even to sell a person.

So have testimonials not just about your offer and how good it is…

But also about who you are, and why that’s a good thing. And like George, you might find one day soon that there are millions of dollars dropping into your lap unexpectedly.

“Oh yeah?” you say. “You know, Bejako, I would consider buying into your tip, if only I trusted you more. If only I had some testimonials to sell me on you.”

Fair point. I have to admit I’ve been very, very slack about collecting testimonials for this newsletter, for my products, and for myself.

But I’ll change that going forward.

And if you want to help me kickstart my testimonial chopper, then hit reply and write me something nice.

If you enjoy these emails or you’ve gotten value out of my books or courses… you can write me that. That would be fine.

But what would be even finer if you write me and say, “If John is behind anything, then I’m sure it’s going to be good.”

​​Write me that you have no doubts if you know I’m promoting something.

​​Or even — if you can somehow stomach to do it — write me that I’m the best thing for America. When it comes to persuasion and influence at least.

Oh, and if you are not yet sure I’m the best thing for America… you might join many other smart and successful marketers and copywriters, and sign up for my email newsletter.

You are not an introvert

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In my last-ever real job, some 10 years ago, I was a manager at a 100-person IT company.

Well, not really a manager. I was a scrum master, which might sound either like some kind of S&M role or a made-up demon name from Ghostbusters.

So each each week, I the scrum master and our teams “product owner” (another Ghostbusters-themed managerial role) had to meet with the owner of the company to give him an update on how we were progressing.

We had been working for over a year, building a large piece of software that was one day supposed to be sold to big pharma companies like Glaxo Smith Kline.

But it wasn’t ready yet. Or anywhere close to ready. Our team wasn’t making any money. We were just a giant drain on company resources.

So when we sat down with the owner of the company, he gave us a weary look.

“Tell me guys,” he said a little bitterly, “how many sales have you made this week?”

I put on my straight face. And I shrugged my shoulders as if to suggest it’s all relative. “Do you mean the week starting this Monday,” I said, “or starting Sunday?”

The owner of the company locked his eyes on me. He squinted for a second.

​​And then he brightened and started to laugh, the joke being that we had never made any sales and it was doubtful we ever would. “All right all right,” he said with a smile, “at least tell me how the development is going.”

Now I don’t have a life history of joshing and ribbing and joking with people who have authority over me.

But I did it in this case, and it worked out well.

The reason I did it — the reason the joke came naturally, at the right moment, on its own — was that the previous few days, I had started walking around town, approaching girls on the street, complimenting them, and even asking them out.

On the one hand, approaching unfamiliar girls in the middle of the street, often in the middle of a crowd, and starting a conversation — well, it was immensely hard.

But it was also very liberating. Literally. There were parts of my brain that I didn’t even know were there that suddenly became active and alive.

And that’s how I found myself spontaneously teasing my boss, and instantly turning him from a bitter to a good mood.

My point being that over the past few years or the past decade, there’s been a lot of celebrating of introverts, and a lot of proud ownership of being an introvert.

​​Some people even take a holier-than-thou attitude to it, and claim that they alone are the real introverts, while others are just poser-introverts.

Whatever. I’d like to suggest to you that if you think you are an introvert — even a real, natural introvert, the way I thought of myself for years, and which I had very hard evidence for — it’s only one configuration of the person you can be.

Clinging to the idea you are an introvert is little like saying you are a sitting person. Because whenever you see an empty chair, you are tempted to sit in it, and when you do sit, you find it comforting. And then, concluding from that, “Oh no, I’m not a walking type. I just can’t. It drains me. I’m a sitting person.”

And my bigger belief, if you care to know it is this:

You are lots of things. You have different abilities and resources, including those you are not aware of, until you put ourselves into a situation to make use of them.

​​Yes, it might be immensely hard at first. But it can also be liberating. Literally.

Ok, on to business:

If you are looking for more ideas like this, or if you are interested in psychology, marketing, and copywriting, you might like my daily email newsletter. You can sign up for it here.

Coldblooded psychopath persuasion

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The detective sat at the corner of the table, looking the suspect in the face.

The suspect sighed. “What are my options?” he asked.

“Well,” the detective said, “I don’t think you want the coldblooded psychopath option. I might be wrong. Because I’ve met guys who enjoyed the notoriety. Who got off on having that label. I don’t see that in you. If I saw that in you I wouldn’t be back here, talking to you.”

The suspect sighed again. He gave a sad little smile and nodded.

“But maybe I’m wrong,” the detective continued. “Maybe you got me fooled. I don’t know.”

At this, the suspect locked up. He stared at the floor. He didn’t say anything for a while.

“Russell,” the detective said, “what are we gonna do?”

The suspect took a breath. He looked at the detective directly and said, “Call me Russ, please.”

That’s the climax from the 10-hour interrogation of Russell Williams.

Williams was a colonel in the Canadian Armed Forces, and an army pilot who had flown Queen Elizabeth II, the Duke of Edinburgh, and the Prime Minister of Canada.

But away from his picture-perfect military career, Williams had a very, very dark side.

Between 2007 and 2010, he started breaking into homes — 82 in all.

During the early breakins, he would photograph himself wearing women’s underwear and then sneak out. In time, this escalated to sexual assault. And then, it escalated further, to rapes and two murders.

The police had some evidence to tie Williams to one of the crime scenes. They had him come in for questioning.

Over the course of the interrogation, Williams started to realize he was in serious trouble. But really, all the police had on him was circumstantial evidence. He could have called for a lawyer, and who knows how the case would have gone.

And then came that exchange up top. It was the climax of the investigation.

Very soon after that exchange, Williams agreed to tell the police where he had hidden the body of Jessica Lloyd, his final victim. This effectively sealed the case, and led to Williams’s full confession.

It might seem gruesome to look for persuasion tactics in murder investigations. But such is life. Because the same stuff that works to influence a coldblooded psychopath works in general too.

Let me point out what happened in that climactic exchange above:

The detective first paid Williams a compliment (“I don’t see that in you”). Williams smiled and nodded at the compliment.

But then the detective snatched the compliment away (“But maybe I’m wrong”). Williams felt that loss.

If, like me, you know anything about the world of pick up artists, you might recognize this technique. Pick up artists call it the push-pull.

Copywriters use it too. Here’s an example from the start of a Dan Kennedy sales letter:

“Truth is, most people give lip-service to ambition, but secretly are not all that eager or determined. This is only for those very, very serious and determined to create excellent income and steady flow of good clients, for a real freelance business. If you’re content making just a few hundred dollars a month on the side, an occasional assignment now and then, really just having a nice money hobby, there’s nothing wrong with that – but you can stop reading this now.”

Again, it might seem gruesome to compare sales copy to a rape and murder investigation. And maybe I’m just trying to justify my morbid and scattershot interests.

But the truth is, there are powerful persuasion lessons all around.

If you made it to the end of this post, then I imagine you’re probably curious enough and clear-sighted enough to see that.

But maybe I’m wrong. In that case, you can stop reading now. And definitely don’t sign up for my daily email newsletter.

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