Direct Marketing

Repealing prohibition on multiple daily emails

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Prohibition in the U.S. ended in 1933 with the repeal of 18th Amendment. After that, states could make their own laws about the sale of alcohol.

Some states couldn’t wait to get soused.

But others kept up with prohibition. Oklahoma, for example, kept going with prohibition until 1959.

Today, there are still over 500 “dry” municipalities across the U.S. One recent study even found that prohibition, horrendous as it sounds, might be a good idea. According to this study, crime went up by about 10% in areas that went from dry to wet.

The point being, just because you can stop, doesn’t mean you should. And I’m not talking about prohibition, see? I’m talking about marketing, specifically email marketing.

Over the last few years, it’s become commonplace for companies to send a daily email. But there’s nothing magic about the number one.

You can send your customers more than one email a day. For example, most Agora imprints send at least two emails each day, with one being mostly content and the other mostly promotion.

So two is ok. What about more?

Email marketing guru Ben Settle combines his content and promotion in each email. That’s why he can get away with sending, for example, five emails this past Monday, and over 10 over a recent 3-day promo window.

Old direct marketing wisdom says to keep repeating something until it becomes unprofitable.

Of course, too many emails can become unprofitable. Maybe you do burn out your list after a time. More likely, you get to a point you’re better off spending your time doing something else than writing an additional email — perhaps working on building your list, or creating a new offer.

But most businesses never get to that point of declining email profits. Maybe your business is one of them. In that case, it might be time to start writing an additional daily email — and getting sloshed on all those extra profits.

Of course, this all assumes you make money from your daily emails. I don’t. That’s why I only send one a day. It usually has to do with marketing or copywriting, like what you just read. If you’d like to get my one daily email as it comes out, here’s where to go.

When marketing jiggery pokery backfires

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One time, I stopped a girl on the street, and I unsuccessfully tried to run game.

That means I didn’t ask her any questions like other boring guys would do. Instead, I made observational statements.

“You look like you’re from Sweden,” I said.

“No,” the girl said.

“Really. Because with the blonde hair and the dark clothes and that confident attitude… you gave me a definite Nordic vibe.”

She just stared at me.

“Yep, I can imagine you, walking down a street in Stockholm, listening to Ace of Base, ready to board your Viking ship.”

She started to frown. My stupid assumptions were not getting me anywhere. Should I escape to safety and call it a day? I decided on one last desperate play.

“So… where are you from?”

“Oh, I’m from Slovakia,” she said, brightening up. She started to talk. I listened. A few minutes later, I asked her to sit down for an orange juice with me. She said ok.

I’m not saying that game doesn’t work. It definitely does. But sometimes… you don’t need game. And on rare occasions, game can in fact backfire.

Same thing with high-octane marketing.

Late in 2019, I signed up to Agora’s Daily Insider Secrets. That’s the free daily email newsletter for Agora’s newest imprint, which deals with copywriting and marketing.

They sent interesting emails. I read them on occasion, and I wondered what it was leading to.

And then it came.

A 72-hour marathon live stream… with some of the biggest names in the Internet Marketing world, most of whom I had never heard of… sharing tips and tricks to help you make a million dollars, stat.

At this point, I tuned out.

I wasn’t sure what exactly they were selling. I wasn’t curious to find out. All the emails about the live stream I kept getting didn’t change my mind.

Some time later, quite by accident, I did find out what the offer was.

The main part is like a video newsletter. Each month, Rich Schefren interviews several successful marketers, and they spill the rice on what’s working for them right now.

Then there are several bonuses, including a recording of a 12-day training course that Agora gave its new media buyers back in 2018.

I think there’s more stuff too. And you get all of this for some ridiculous price like $50 a year (the standard Agora newsletter subscription rate).

At which point, I said, “Oh, I’m from Croatia,” and I got out my credit card. I don’t know why they didn’t just start off with that charming and seductive offer, instead of the live stream jiggery pokery.

Anyways, having gone through the past two months’ worth of interviews inside… and going through the media buying training now… I can comfortably recommend Steal Our Winners. It’s worth tracking down and checking out.

But you know what?

Most offers out there, particularly in the Internet Marketing and copywriting space, are just awful.

And if you want to keep an eye out on the bad ones, and get an occasional recommendation for the rare good ones, you might like to sign up to my daily email newsletter. You can join it for free by clicking here.

The Son of 4-Hour Work Week

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“There is an inverse relationship between the value of knowledge and what people are willing to pay for it. The most important things in life you’ve probably heard a hundred times before, but you’re not paying attention. When you’re in the right place and you hear it, you have that ‘aha’ moment and everything changes.”
— Mark Ford

In 2007, Tim Ferris published The 4-Hour Work Week.

The book had great kairos. It hit the New York Times Best Seller list, stayed there for four years, and sold over 2 million copies.

And it wasn’t just 4HWW. Around the same time, lots of marketers were telling you how to make good money online by building lots of tiny niche websites… or publishing dozens of crappy ebooks… or in general making some hit-and-run cash grab.

I’m sure you can still find these kinds of offers floating around the Internet. But my feeling is — and I could be wrong — that the zeitgeist has changed.

For a while now, the pendulum has swung in the other direction.

That’s the direction of building a real business, a personal brand, of creating an asset. Like Rich Schefren said recently (I’m paraphrasing):

“Why would you want to have a job that you hate so much you only do it for four hours a week? Why not build a business that you love to work in every day?”

The thing is, markets get saturated. People get bored of hearing the same message, even if it is completely on-the-money.

And my suspicion is, right now, the pendulum of “Build a sustainable business” is at its peak.

I hallucinate the pendulum will come swinging down soon. People will again be ready to hear the message that you can make passive income, and that money-getting can be reduced to an occasional unpleasant chore, much like going to the dentist.

That’s just my prediction. I’m sharing with you for two reasons:

1. If you haven’t been able to buy into the “Build a business you love” mantra, and you feel guilty about it (as I do), then better times might be ahead.

2. Like I said, it’s been over 10 years since The 4-Hour Work Week was published. Since then, there hasn’t been any money-making book that’s hit the mainstream and had the same impact.

In other words, there might be an opportunity here. If you get going on writing something right now, you might have it ready just as the world starts to emerge from its current months-long delirium. ​​

​​You might even become the next Tim Ferriss. ​​Only trouble is, much like Tim Ferriss, you’ll have to work much more than four hours a week to get there.

In other news, I have an email newsletter where I write about marketing and copywriting. Topics like what you just read. So if you want a regular daily diet of such essays, here’s where to go.

Higher open rates = lower sales?

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“They like to talk to salesmen, something. They’re lonely. I don’t know. They like to feel superior. Never bought a fucking thing.”
David Mamet, Glengarry Glen Ross

I’ve been writing a lot of emails in the ecommerce space lately. This is for a client who’s constantly launching new products.

A few days ago, the client wrote me with a question:

“I’m curious with all the recent launches, which have looked most promising from an open rate and revenue standpoint?”

I could tell him right away which of the products were most successful in terms of revenue. But I wasn’t sure about open rates. So I decided to dig into the data.

It turns out the relationship between open rates and sales in our case has been negative. In other words, the more people opened up our emails, the less money we made. I even ran a little regression on it. On average, each extra percent of opens cost us $100 worth of sales.

How could that be?

Well, for one thing, we keep promoting different products, and at different price points. Higher-priced products might have less overall interest, but can result in more sales.

But there are other possible explanations, too.

For example, different subject lines will select for different segments of the market.

Maybe one subject line gets you a lot of opens. But like in that Glengarry Glen Ross scene above, maybe you’re just reaching a bunch of bored leads, who like to click on sensationalist ads, and who have no intention of buying anything.

Whatever the explanation is, the message is clear:

All those millions of blog posts by email marketing experts telling you how to increase your open rates could actually be hurting your sales.

A. B. C.

Always be checking your sales numbers. Sales numbers are for closers. Open rates? They’re for bums.

Speaking of open rates, I write a daily email newsletter with very high open rates. If you’d like to get on it so you can bring those numbers down, here’s where to subscribe.

How to avoid disappointing readers and burning yourself with “secrets”

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If you go on Amazon right now and look at the top 15 bestsellers in the Internet Marketing category, you will see a curious thing:

6 of those 15 books have a title of the form “[Topic] Secrets.” So there’s Traffic Secrets, YouTube Secrets, Instagram Secrets, plus three others.

Obviously, “secret” is a powerful word in direct marketing. It goes back to Robert Collier at least, who published a book called The Secret of the Ages back in 1926.

In the decades since, you had Gary Halbert with his sequence of “amazing secret” ads… Boardroom’s collection of “secrets” books… and today, Agora’s newest imprint in the IM space, which has a newsletter called Daily Insider Secrets.

Like I said, secrets obviously sell. Then and now.

And yet, I’m writing this email to warn you about “secrets.”

For one thing, “secrets” can make you sound like everybody else. 6 out of 15, remember?

For another, “secrets” might attract the wrong kinds of buyers. They might also put the right kinds of buyers into the wrong frame of mind.

For a third thing, and most important, relying on words like “secrets” can allow you to coast instead of coming up with better content. For example, here are some of the secrets from one of those Amazon best-sellers:

“Secret #1: What is copywriting?”
“Secret #13: It’s all about them — never about you”
“Secret #31: Polish your sales copy”

I don’t know how chipper you would have to be to avoid getting down in the mouth when this treasure chest of secrets is opened up.

But what’s the problem? The book is a best-seller, right?

In my experience, being on an Amazon best-seller list doesn’t mean much. But even if this book were a legit best seller, putting out generic content and calling it a secret leaves you wide open to competition. Your only defense is this thin mist of curiosity, which can dissipate in a moment.

Maybe I’m digging myself into a moralizing hole. So let me finish up by telling you what I tell myself, because it might resonate:

Put in a bit of extra work to come up with unique content and a unique perspective. Once you’ve got that, if it warrants being called a “secret,” then sear that on its rump and let it run.

But odds are, once you’ve done that bit of extra work, you’ll come up with a better, more interesting title or headline for your content. Maybe you’ll even start a new naming trend. One which half a dozen Amazon best-sellers will copy for years to come.

By the way, I’ve also got a daily email newsletter. It’s called John Bejakovic’s Newsletter of Secrets. You don’t have to sign up. But if you want to read all the secrets inside, here’s where to go.

New neuromarketing insights from 1966

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I wasted an hour today researching “neuromarketing.” If you like, I’ll tell you what I found.

This is a new field. It’s based on insights and techniques from neuroscience. Its goal is to make people buy more.

Let me give you an example. Scientists put people inside an fMRI machine and showed them Coke and Pepsi. It turned out the two brands created different reactions in the brain.

This seemed like a pretty stupid result. There must be more to it, right? So I listened to talks by a couple of neuromarketing experts.

They made suggestions such as: make your advertising me-focused… use simple language… appeal to emotions. This was all backed by the latest science. Never mind that you could find it all — and much more — in a copy of Breakthrough Advertising. Which Gene Schwartz wrote in 1966.

But speaking of Gene, I think neuromarketing is good for one thing. It illustrates a concept Gene first talked about, which helps you sell in a crowded market. In Gene’s own words:

“If your market is at a stage where they’ve heard all the claims, in all their extremes, then mere repetition or exaggeration won’t work any longer. What this market needs now is a new device to make all these old claims become fresh and believable to them again. In other words, A NEW MECHANISM — a new way to making the old promise work. A different process — a fresh chance — a brand-new possibility of success where only disappointment has resulted before.”

By the way, even though neuromarketing is a disappointment so far, that might soon change.

Google and Facebook both started neuromarketing teams. These companies have such massive resources. Maybe they’ll get more out of neuromarketing than everybody else has gotten so far.

But if they do, don’t count on them to share what they discover. Instead, better grab a hardback copy of Breakthrough Advertising… and start reading and underlining. And if you want more recommendations for books to get you started in marketing, take a look here:

https://bejakovic.com/copywriters-hero/

An imminent prediction about a 10x opportunity that solves an urgent problem

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A few days ago, I was chatting to a friend. She said she’s got “thanatophobia.” I looked it up. It means a fear of death.

Then today, I was reading through YouTube comments. “If you don’t like the sound of people whistling,” wrote one of the commenters, “you’ve probably got misophonia.”

I looked that up, too. It’s when a sound irritates you more than it should.

Here’s a third affliction I only just found out about:

Cyberchondria. That’s the condition when you latch on to a newfangled term, found on the Internet, which gives a Greek name to symptoms of being alive.

But let’s change tack for a second.

A while back, copywriter Roy Furr wrote that there are only three types of big ideas for sales letters:

1. Solve an urgent problem
2. Present a 10x opportunity
3. Make an imminent prediction

So let me make an imminent prediction for you:

Rates of cyberchondria will rise dramatically over the next year. Society will become more atomized, isolated, and socially distanced. People will suffer as a result. And they will want answers.

So if you want a 10x opportunity, simply keep an eye out. New terms will pop up to describe bad feelings you’ve sensed but never articulated. These new terms — and the urgent problems behind them — could be your new big idea.

As marketer Rich Schefren says over and over, “That which is most personal, is most general.” And if it has a scientific-sounding name, that certainly helps.

Do you have unexplained symptoms of malaise, boredom, or irritability? I don’t know the cause. But I might have a cure: Click here and subscribe to my daily email newsletter.

Teaching emails that make sales

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I talked to my aunt last night. She’s a kindergarten teacher, and she mentioned that she’s going back to work corralling screaming 5-year-olds.

I haven’t been following the local corona news, so this was a surprise to me.

Sure enough, starting next week, all kids up to grade 4 will be back in classrooms throughout Croatia. “Enough is enough,” frustrated parents must have been saying, and the government eventually caved in.

But here’s the thing that got me wondering:

If spending each day with your kids at home gets tiring for the majority of parents… can you imagine how tiring a teacher’s job must be?

Not one kid… not two… but 25 or more? And not for the next few years until your kids become more independent… but for life, each year the same thing?

And on top of this, teachers don’t even get paid well.

I think it was Matt Furey who first brought this fact up in connection with marketing. He used the fact that teachers don’t make any money to warn against over-teaching in your emails.

Instead, Matt’s advice was to motivate, inspire, and entertain.

I can definitely agree with this. But I would add that teaching can work and it can work well.

The key though is to educate your prospect about his problem, and the specific nuances of why he hasn’t been able to solve it so far.

In other words, don’t tell your prospect HOW to solve his problem… tell him WHY he hasn’t been able to solve it until now.

And then of course, you still have to do some selling. But if you’ve done the teaching bit right… the selling should be easy, because your solution will fit like a hand into your prospect’s problem glove.

I realize I’m contradicting my own advice with the past few sentences. That’s why this email won’t make any money. Not a noble thing, if you ask me. Hopefully, you will be smarter and more disciplined about spilling your teaching — and doing some selling – in your own emails.

“Controversial search engine” may be a good business model

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Two years ago, I signed up to get emails from Newsmax. Since then, I’ve seen over 50 sponsored Newsmax emails for the same unusual offer:

“Controversial search engine goes viral — have you searched your name?”

So today, when another one of those emails arrived, I finally clicked on the ad and went through the funnel.

I didn’t search my name, but I typed in a friend’s name. I also gave the town he lives in and his estimated age.

And then I waited. And waited.

The search engine worked furiously in the background, combing through public records, government databases, and various social networks to dig up everything it could on my — so I thought — squeaky clean friend.

I say “so I thought” because while I waited, I kept getting notifications like, “You might be surprised by [FRIEND]’s criminal record!” and “You might be shocked by [FRIEND]’s dating site profiles!”

A few times, I was prompted for more info or to confirm info I had put in already. At one point, the search engine asked me whether I planned to make use of my UNLIMITED access to reports, which I would get after getting [FRIEND]’S report. I thought this was a strange question, but I answered “YES.”

Meanwhile, loading bars kept loading, time kept passing, and I kept getting more notices that I will be “very surprised” or “shocked” by what’s inside [FRIEND]’s report.

After about 10 minutes of leading me by the nose like this, the search engine finally finished. One final checkbox appeared:

“Please confirm once again that you are ready to learn the truth about [FRIEND].”

I sighed and clicked yes.

An order page opened up, giving me the option to access the report on my suspect friend (and as many other reports as I want) for $27.78/month.

I found this whole experience interesting, for a couple reasons. First off, even though this offer is unusual — it’s not a supplement or a newsletter — it’s built upon direct response fundamentals like curiosity, consistency, and continuity.

Second, I started wondering where else you could use the same business model. That model in a nutshell:

Create an online tool that takes in some personal information… churns and whizzes while it applies proprietary algorithms to secret sources of data… and finally spits out a shocking and surprising report — which is only available through a paid monthly subscription.

Off the top of my head, I thought of a tool for generating the horoscope of a person… the historical coat of arms of a family… the feng shui of a property… or an auspicious name for a baby born on a given date.

If you have other ideas, let me know. Or if you like any of the ideas above, they’re yours to use. And if you want a copywriting partner in your new endeavor, get in touch. If you can handle the proprietary algorithms, I can write up the teasing notifications that pop up while your algorithms run — and we can become the next Google together.

The neverending quandry of direct response ethics

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“‘Children who made fun of me?’ Bastian repeated. ‘I don’t know of any children — and I’m sure no child would have dared to make fun of me.'”

One of my favorite books when I was a kid was The Neverending Story, which the above quote is from.

They made a movie out of the book, but the movie leaves out most of the important stuff. Such as the fact that Bastian (the boy reading the book inside the book) gets sucked into the storyland he’s reading about.

Once there, Bastian, who was fat, clumsy, and unpopular in real life, is transformed into a handsome prince. Even better, anything he wishes for becomes reality.

Bastian goes on like this for a while. He enjoys his new powers, and goes around the world of make-believe, telling fantastical stories.

But then the side-effects of all this wishing become obvious. Each time Bastian makes a wish, he loses a memory. By the end, he can’t remember who he is, what he wants, or how to get back home.

I always thought this is a metaphor for how direct marketing is supposed to work.

First, you massage your reader’s insecurities so he gets uncomfortable without knowing why. Then you get him hot and bothered with a giant promise that fulfills his deepest desires. Finally, you hit him with fantastical success stories, from the 0.1% of people who had the best results using your offer.

At this point, your reader pretty much can’t remember who he is or what he wanted in life prior to seeing your sales page. You can now give him all the legal disclaimers — “results not typical; you’ll have to work hard.” But it won’t matter, because he won’t be able to think logically any more. Any logical thinking will just support his desire to buy your product.

Of course, it doesn’t always work like this. But if it does work, then it seems to me like a pretty sleazy, shady, manipulative way to deal with people.

That’s something I think about on occasion. It doesn’t bother me too much, but it does bother me a bit. And if it bothers you a bit too, then I want to tell you another story:

It’s about copywriter and marketer Stefan Georgi. Stefan recently told an anecdote about one of his successful diabetes businesses.

Now, if you’ve ever read Stefan’s copy, you’ll know it fits the model I laid out above. It’s filled with dramatic life-or-death stories. It pushes emotional buttons hard. It’s over the top.

Anyways, Stefan said that for some reason, he decided to handle the support calls for this business one weekend. In other words, potential customers who were still undecided would call in, and Stefan would answer their questions.

And here’s the kicker:

These potential prospects would call and say things like, “Well, your sales letter sure was pretty over the top… but I found it entertaining. But can you tell me now for real… do you think this supplement really can help me?”

So people fully knew what they were in for. They weren’t really being manipulated… they were being entertained. This echoes something I heard Dan Ferrari say:

“Direct response is a hobby, not just as practitioners but for the buyers as well. The more you play that game, the more fun they have.”

Maybe you buy this. Maybe you don’t. But if you ever find yourself questioning what it is you’re doing with your life, then tell yourself you’re basically providing entertainment for people. And, of course, getting paid well for it.