Offers

A little direct response gem, or a dirty trick?

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Once upon a time, deep in the direct response mines, I found a little gem in two sales letters from Gary Bencivenga.

It reminded me of my childhood tennis coach, who claimed he would wear the same t-shirt four days in a row. One day, the standard way… next day, inside-out… third day, front-to-back… fourth day, you get the idea.

Well, Gary’s two sales letters did something similar.

The first sales letter ran with the headline, “Do you make these mistakes in job interviews?” The offer was a book, Interviews That Win Jobs, for $49.95.

But typical to good DR marketing, Gary’s sales letter also offered several bonuses. Bonus one, How to Answer the 64 Toughest Interview Questions (“selling nationally for $49.95!”)… bonus two, Red Hot Cover Letters… bonus three, Get a Job NOW!… bonus four, Negotiate Your Best Compensation Package.

Then there was a second ad of Gary’s I found.

The headline read, “Job hunting? How well can YOU answer these 64 toughest interview questions?” The offer was a book, 64 Toughest Interview Questions, for $49.95.

But typical to good DR marketing, Gary’s sales letter also offered several bonuses. Bonus one, Interviews That Win Jobs (“selling nationally for $49.95!”)… bonus two, Red Hot Cover Letters… bonus three, Get a Job NOW!… bonus four, Negotiate Your Best Compensation Package.

I don’t know. Maybe Gary wore the other two bonuses inside-out and front-to-back also. I just haven’t found those ads yet.

My point being, if you hit upon a hot market, you can use and reuse your main offer and your bonuses to blitz your market. This way, you can often get more of a response than you would with just one ad and one offer.

And if you don’t use Gary’s trick all at once, you can do what Dan Kennedy calls a reverse:

When your offer starts to flag, take the free bonuses and make that the paid system you’re selling… and take the old system you were selling and break it up into free bonuses.

But maybe you don’t think this is a little gem. Maybe you think it’s a low-down dirty trick… selling people what you used to give away for free… and giving away what you used to charge for.

But what to do? Such is human nature. You have to play these kinds of games if you want people to value what you’ve got. As a clever Spaniard once wrote:

“And as all men know, what costs but little, that we rate but low.”

Here’s something I suspect you will rate but low:

I write a daily email newsletter. It’s where I put the most interesting and valuable ideas I come across related to persuasion, marketing, and copywriting. Here’s where you can sign up, for free.

My prediction about the future of direct response hits

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“The next Tesla may even hire creators to evangelize the company or at least, serve as a paid marketing channel. Creators are essentially media companies now, which means that the creators of tomorrow will operate a lot like the New York based publications of yesteryear.”
— David Perell

My email yesterday looked at some fancy science, and made a simple point:

A hit product is the result of chance. The first few raindrops of popularity determine which spots in the product landscape become lakes, and which ones deserts.

I think this leads to a few conclusions. One is that, just because a product (or an offer) was successful before, this doesn’t necessarily mean it is worth studying. It might have become successful due to chance more than any intrinsic quality or real demand. And vice versa. You clearly cannot count on the quality of your product as your only key to success.

So what can we do about this?

One option is simply to put out lots more offers. This will increase your chances of getting at least one big hit.

And then there’s the fact that early buzz seems to be crucial to long-term success. Which to me suggests that street teams.. astroturfing… or influencer marketing are really where much of your marketing efforts should go.

And that’s what David Perell is saying in the quote above. Media-savvy businessmen like Elon Musk are already using creators as their main marketing channel. And the “next Tesla” will probably do more of the same.

But hold on a second. Tesla? That’s a whole other country from the direct response businesses I normally talk about.

After all, if some guy in 1995 got a sales letter from Gary Halbert about a book on killer orgasms… he probably didn’t go down to the local bar to ask his buddies if they knew anything about this orgasms book, and if it’s worth the $39.95 Halbert was charging for it.

In other words, people chose traditional direct response offers in a more independent way than they choose cars or movies.

But as I’ve written before, I feel that’s changing. In the same way that traditional brand businesses are becoming more direct response savvy… traditional direct response businesses are discovering the power of having a brand. So the same reality of what makes a big hit matters for modern DR businesses too.

The way I see it, that means you’ve got two options:

One is to become a creator yourself, because businesses will need you more and more.

The other is to hire creators or influencers to promote your offers, so you can create enough initial buzz to make it a hit.

That raises the question of who to hire and when and what they should say… All interesting questions. I’ll talk about that another day. And if by some strange circumstance you want to hear what I have to say then, you can subscribe to my email newsletter.

Experts are baffled: The magic ingredient that makes a hit

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Back when Jim Morrison and The Doors released their first album, they were a bunch of movie school bums whose biggest ambition was to become as big as the cult LA band Love.

Who remembers Love today? Not many. But hundreds of millions know Jim Morrison and Doors hits like “Light My Fire” and “Hello, I Love You.”

This global success might never have happened. But The Doors, bums that they were, spent weeks calling up the local LA radio station, requesting that cool new song, Light My Fire.

​​The song eventually became a local hit… then a national hit… then the album became a hit… and then The Doors became the next big thing.

Maybe you can do the same. At least that’s one conclusion I drew from a mind-opening article by Duncan Watts.

The article is titled “Is Justin Timberlake a Product of Cumulative Advantage?” You can find it on The New York Times Magazine site, and it’s worth reading from beginning to end. But if you’re pressed for time or attention, let me summarize it for you:

Conventional wisdom says the success of a book or a song or a movie is based on two things. One is the product itself. The other is what the market wants at that time.

And the conclusion, based on this conventional wisdom, is simple. If anybody fails to predict what will become successful, he is either too dumb or too lazy to read the writing on the wall.

Well, Watts had his doubts about this. So he set up a clever experiment to test it out. I won’t rehash the full details of how the experiment ran. The gist was it involved looking at which songs became popular among nine different segments of 14,000 people.

People in one segment had no information about how popular each song already was. People in the other eight segments knew how popular each song was, but only within their own segment.

This setup allowed Watts to test two ideas:

1. The most popular songs will be roughly as popular in the different segments.

2. The same songs will float to the top in the different segments.

Both of these hypotheses turned out to be very false.

First, in the eight “social influence” segments, the most popular songs became way more popular than in the “no social influence” segment. And the losers were more thorough losers.

​​Maybe that’s not so amazing. But get this:

In the different “social influence” segments, different songs became the most popular. And this wasn’t a minor reordering. A song could be no. 1 in one segment and no. 40 in another.

Watts explains this in a blindingly obvious way:

People do not make decisions independently of other people. The world is too complex… we usually don’t know what we want… and we often get more value out of a shared experience than out of the “best” experience.

All this means that small, random differences in initial popularity can have a massive impact in what becomes a hit and what doesn’t. That’s what Watts calls cumulative advantage. The rich get richer. And who gets rich initially? Well, that’s a coin toss.

This explains my Grinch story from yesterday. Chuck Jones had to pitch the Grinch 25 times, not because industry experts are too dumb or closed-minded to see the potential that was there… but because it’s genuinely impossible to predict what will succeed.

Randomness is the magic ingredient that determines a hit.

But what about The Doors? And what about direct response marketing, where decisions are more likely to be independent? And is there anything positive we can conclude from all this?

I believe so. But this post is running long already… so if you’re interested in more on this, I’ll finish it up tomorrow.

Offer flu

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Today, I want to quickly warn you about a dangerous pandemic that’s cutting down hundreds or even thousands of bright and eager entrepreneurs. It’s called offer flu, and it was first discovered by marketer Travis Sago.

According to Travis, offer flu starts with the following warning symptoms:

1. You think your whole sales success depends on your reputation (or you think you cannot be successful without a reputation)

2. You can’t make any of your ads work, or you need high-tech webinars, segmentation, or funnels, just to barely turn a profit

3. If you replace your product or your company’s name with your competitor’s, you find your marketplace doesn’t notice or doesn’t “give a crap” (Travis’s words)

The concerning thing is that offer flu is highly contagious. The more people you are exposed to who have offer flu… the more likely you are to contract it yourself. And that’s a terrible thing.

Because in the final, deadly stages of offer flu, you become incapable of saying anything unique. You start spouting out gibberish power words — 7-figure! Blueprint! Inner circle! — and yet you can’t stir any kind of response from the marketplace.

That’s the bad news. The good news is that, for those lucky few who are naturally immune to offer flu, or the even rarer birds who have received both shots of the exclusive offer flu vaccine, life is pleasant and easy.

Travis says that, if you don’t have offer flu, you can even put your offer in a simple Word doc… send this to the right people… and get back an enthusiastic “Hell yeah, I want this!” along with free money in your PayPal account.

If, that is, you don’t have offer flu. So how can you protect yourself from this crippling disease?

The cure, in two words, is “specificity” and “problems.” But if you want the full 2-shot vaccine, I suggest you listen to Travis’s “Natural Offer Flu Cures” course. It’s free, and it’s available in the “Videos” section of his Facebook group, right here:

https://www.facebook.com/groups/milliondollaroffermojo

Bump your order form bump 15% without changing the offer

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Two days ago, I watched an interview with a successful marketer who currently has several million-dollar funnels. He broke down his most recent success and shared some tricks and tips. Here’s one that got me, about an order form bump.

You probably know what an order form bump is. It’s an impulse buy you can tack onto your order form that doesn’t need a lot of explaining. If you haven’t seen one of these before, you can think of it as asking, “Do you want fries with that?” This can often substantially increase your average order value.

So this marketer discovered (by accident) how to increase his order form bump take rate by 15%, even for order form bumps that cost as much as the front-end offer. The breakdown:

1. The customer goes on the order page

2. He sees an initial two-sentence description of the oder form bump, along with a checkbox that says “Yes, add this to my order!”

3. If the customer clicks the checkbox, the 2-sentence description expands into a slightly more detailed description, which also includes the price.

This marketer’s accidental discovery was leaving out the price out of the initial two-sentence description. All his offers used to show the price there… but he forgot to put it in one time. The take on that no-price order form bump was 15% higher. And once he took out the price out of the initial description in other funnels, he saw similar increases.

Just in case you’re wondering about the legality or ethics of this:

The price is perfectly revealed once you click the checkbox. And for anybody who decides he doesn’t want the order form bump, another click on the same checkbox will remove the order form bump from your offer.

In other words, this is just of one of those human quirks. You might attribute it to the endowment effect or consistency or whatever you like. The fact is some portion of those extra 15% of people find it easier to convince themselves they actually want something they don’t really want… than to click on the checkbox a second time.

And that’s my point for you for today.

Because I don’t normally share these kinds of funnel hacks (though this one is worthwhile). Rather, I’m more interested in fundamental human traits and how we can use them for influence and persuasion.

Well, the trait here is how even tiny obstacles, particularly phyiscal obstacles, can have big effects on human behavior. Like in the example above, you can use tiny obstacles to reinforce the behavior you want. And vice versa.

Because right now, there are sure to be tiny obstacles that are hindering the behavior you want from people. It makes sense to hunt down those obstacles and terminate them with extreme prejudice. As Jonah Berger wrote in his book The Catalyst:

“Instead of asking what would encourage change, ask why things haven’t changed already.”

For example, I have an email newsletter. I could probably help get my optins up by offering some small gift for signing up, besides the pleasure of hearing from me each day.

I should work out what would make a good gift… but in the meantime, I can offer you the following, a special report called Copywriters Hero. It’s my collection of the best free and paid resources for discovering the world of copywriting and direct marketing. Here’s the link:

https://bejakovic.com/copywriters-hero/

Tall Chinese boys and the Zappos case study

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I often wonder why teens seem to be getting taller, even in countries that are not famous for tallness — like Italy or China. Today I found a potential answer.

According to a study published this month in The Lancet, it comes down to nutrition. Improving nutrition is why Chinese boys became 4 inches taller in 35 years, and went from 150th tallest on the list to 65th. Meanwhile, boys in the UK got only one inch taller during that time, which dropped them from 28th place to 39th.

Dr Andrea Rodriguez Martinez, the lead author of this study, concluded by saying:

“Our findings should motivate policies that increase the availability and reduce the cost of nutritious foods, as this will help children grow taller without gaining excessive weight for their height.”

It was the bit about “increasing availability” and “reducing cost” that got my attention. It reminded me of a case study reported in Jonah Berger’s book the Catalyst, about the online shoe retailer Zappos.

In their early days, Zappos was limited in how low they could cut their prices — Nike didn’t want their cool new sneakers being sold cheap.

But even if Zappos could offer lower prices than in retail stores, people would still be wary of buying shoes online.

So what Zappos did instead was remove roadblocks to buying. They offered free shipping instead of lowering prices.

It could have been disastrous for the company… but it was not. Zappos went from struggling ecomm startup to a $1.2 billion buyout from Amazon.

So my message to Dr Rodriguez is, instead of pushing for food voucher programs… advocate for more vending machines selling expensive but delicious dehydrated zucchini chips. And watch those kids shoot up in height rather than width.

But it’s unlikely Dr Rodriguez will listen to me. Maybe you will.

So my message for you is that free shipping makes any offer more enticing… and that price is often not the main objection that you need to address. Rather than trying to compete on price, ask yourself why your prospects are not buying already — and then remove that roadblock directly.

Let me give you an example:

I write a daily email newsletter. It’s free, so I can’t cut its price any lower without paying you to sign up. But the fact is, you can subscribe to it and if it’s not right for you… you can unsubscribe any time with just one click. No risk. No hassle. So why not try it out? Click here to sign up now.

The biggest and baddest dog in the direct response junkyard

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Two days ago, I set up an A/B email test and the results came back conclusive:

Version A made three times as many sales as version B — and this wasn’t a statistical fluke.

So here’s the background of the test:

The subject lines of the two emails were the same. The body copy was the same. So was the copy on the landing page.

There was a difference between the the two funnels…

But it’s so obvious that you will probably roll your eyes when you hear it.

The difference came all the way on the order page — funnel B had a $59.99 price point, while funnel A was only $39.99. That’s why the number of sales (3x) and revenue (2x) in funnel A were so much higher.

You might think this is one of those “dog bites man” pieces of news.

And it is.

Except in the world of sexy direct response copywriting techniques, people often forget about the tendency of dogs to bite.

Fact is, your offer is the biggest and baddest dog in the direct response junkyard.

And from what I see, few businesses give enough thought to this big bad mutt — the fundamental promise of it… the price… the name… the format… the bonuses.

That’s not just an opportunity for business owners. Copywriters too can profit by pushing back on a mild and toothless offer — thanks to the win-win-win nature of the direct response game.

But let’s get to business:

I have a daily email newsletter. It’s about direct response copywriting and marketing – the sexy as well as the profitable. If you’d like to sign up for it, click here.

How to avoid disappointing readers and burning yourself with “secrets”

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If you go on Amazon right now and look at the top 15 bestsellers in the Internet Marketing category, you will see a curious thing:

6 of those 15 books have a title of the form “[Topic] Secrets.” So there’s Traffic Secrets, YouTube Secrets, Instagram Secrets, plus three others.

Obviously, “secret” is a powerful word in direct marketing. It goes back to Robert Collier at least, who published a book called The Secret of the Ages back in 1926.

In the decades since, you had Gary Halbert with his sequence of “amazing secret” ads… Boardroom’s collection of “secrets” books… and today, Agora’s newest imprint in the IM space, which has a newsletter called Daily Insider Secrets.

Like I said, secrets obviously sell. Then and now.

And yet, I’m writing this email to warn you about “secrets.”

For one thing, “secrets” can make you sound like everybody else. 6 out of 15, remember?

For another, “secrets” might attract the wrong kinds of buyers. They might also put the right kinds of buyers into the wrong frame of mind.

For a third thing, and most important, relying on words like “secrets” can allow you to coast instead of coming up with better content. For example, here are some of the secrets from one of those Amazon best-sellers:

“Secret #1: What is copywriting?”
“Secret #13: It’s all about them — never about you”
“Secret #31: Polish your sales copy”

I don’t know how chipper you would have to be to avoid getting down in the mouth when this treasure chest of secrets is opened up.

But what’s the problem? The book is a best-seller, right?

In my experience, being on an Amazon best-seller list doesn’t mean much. But even if this book were a legit best seller, putting out generic content and calling it a secret leaves you wide open to competition. Your only defense is this thin mist of curiosity, which can dissipate in a moment.

Maybe I’m digging myself into a moralizing hole. So let me finish up by telling you what I tell myself, because it might resonate:

Put in a bit of extra work to come up with unique content and a unique perspective. Once you’ve got that, if it warrants being called a “secret,” then sear that on its rump and let it run.

But odds are, once you’ve done that bit of extra work, you’ll come up with a better, more interesting title or headline for your content. Maybe you’ll even start a new naming trend. One which half a dozen Amazon best-sellers will copy for years to come.

By the way, I’ve also got a daily email newsletter. It’s called John Bejakovic’s Newsletter of Secrets. You don’t have to sign up. But if you want to read all the secrets inside, here’s where to go.

Planning out your offers: jam tomorrow and jam yesterday

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Last summer, I was talking to copywriter Dan Ferrari about joining his coaching group.

“Where do you see yourself in 18 months?” Dan asked. I told Dan then what I will tell you now:

I have no idea. 6 months is kind of my horizon. I can’t see much in life beyond that.

Over the years, I’ve tried making long-term goals. But when the long-term rolls around, it always turns out that either 1) my goals were stupid or 2) I changed in the meantime.

That’s why I now feel that projecting more than a few steps into the future is a waste of time.

In fact, you might call it mental masturbation. That’s the term marketer Travis Sago uses to describe “jam tomorrow” plans — not plans for yourself, but for your customers.

I alluded to Travis yesterday. He makes millions in profits each year, and he’s got some unorthodox ways of doing it. For example, the way he plans out his offers.

Most businesses only focus on their current offer. If they’re smart, they think one offer beyond that. If they’re really smart, they think two offers beyond.

But not Travis. Travis says this “smart” way of planning your offers — two offers ahead — is infinitely better than not having any plan. The problem is, it’s hard to guess what people actually want ahead of time.

So Travis advises looking two offers back.

First, figure out who the clients are you want to work with long-term. Then work backwards to figure out what offers you’d need to sell those clients…. so the final, big offer you really want them to take becomes a-no brainer for them.

This might sound like a trivial shift in thinking. But Travis claims this “two offers back” strategy brings in huge results in his business and in the businesses he advises. It means 50% conversions or higher on the back end… and more importantly, it means Travis’s seminars and continuity programs, all of which cost multiple thousands of dollars, always sell out.

But maybe you’re not convinced. Maybe this still sounds vague. Maybe an example would help.

If so, write in and let me know. I’m applying Travis’s “two offers back” approach to a business idea I currently have. If there’s enough interest, I’ll go ahead and share my personal example in a future email.

The quick and easy marketing lesson hiding under Harry Potter’s robes

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A few days ago, I watched Harry Potter and the Philosopher’s Stone for the first time.

Odds are, you know all about Harry Potter.

But just in case, let me summarize the first 20 minutes of the movie for you:

Harry is an unloved and unlovable dork. He’s 12 years old and the most distinctive features about him are his John Lennon glasses and his Ringo Starr haircut. In other words, this kid ain’t going nowhere.

And then he gets a letter in the mail.

“You are a wizard, Harry Potter”

Within a whirlwind few days, Harry suddenly comes into talent, money, connections, plus he’s famous and good at sports. Oh — and he gets to wear some snazzy black robes.

So what’s the lesson hiding under all this?

Well, this Harry Potter fantasy is the human condition.

We are all unloved and unlovable in different ways.

We trudge on through life, smiling and putting on a brave face. But deep down, we all keep a bit of hope that we too will get a letter in the mail saying:

“All your problems have been solved, starting NOW! By a magical accident, you are now beautiful and talented and admired and by the way all your money problems have been solved from here to eternity!”

Admit it.

That would be a sweet letter to get, if you could at all believe that it’s true.

Trouble is, Hogwarts is full up for the year.

And probably next year too.

And that’s where direct marketers come in.

Because the best direct marketers will send you just such a letter, promising to take away your biggest problems, starting now — and in a perfectly quick and easy way.

So if you’re trying to sell something, think of poor bespectacled Harry Potter living under the dusty stairs in his aunt’s house, and imagine him receiving your sales pitch.

Will it transform the little dweeb into a magical wizard overnight?

Will it get him excited enough to scrape together his meager allowance so he can send for your “From Weirdo to Wizard” course?

Because if not, you’ve got some work to do, fashioning a better offer or some better marketing.

I can’t help with the offer. But if you want help with the marketing, then I’ve got a quick and easy solution for you:

https://bejakovic.com/advertorials/