10 additional services copywriters can sell to their clients

I just got my hair cut. Unfortunately, hair-cutting is all the hairdresser offered to do.

It makes me yearn for the good old days when a respectable barber would cut your hair, trim your mustache, and even pull your rotten tooth out for you.

Oh well. Too bad for hairdressers.

Copywriters can do better, though. Here are 10 additional services that I’ve used (or tried to use) to up-sell and down-sell and cross-sell clients:

#1. The Oliver Twist

This is when the client comes to you, soup bowl in hand, and says, “Please sir, I want some more.” In other words, you simply sell them the same service again. For example, last summer, I wrote one sales email for a guy with a big Clickbank product in the men’s health niche. He liked it, so he hired me to write a new such email every day.

#2. The top of the slide

This is writing copy for one part of the sales funnel, and then for an earlier part. Example: a couple of years ago I was hired to rewrite a VSL. When that was done, I kept in touch with the same client. Eventually, we agreed that I would also rewrite the emails he was using to drive traffic to the VSL.

#3. The after-party

This is just the opposite of no. 2. Example: I once had a job to write headlines for native ads. That job ended. But after a bit of back-and-forth, I was hired to also write the actual advertorials that the native ads led to.

#4. A second tunnel through the mountain

If you’ve done a good job for a client on one project, odds are good they have another very similar opportunity — another product, another funnel — which needs almost the exact treatment.

So just recently I was asked to rewrite a product page for a new supplement company. I did. the client was satisfied with the work, and I immediately got the chance to do another product page for another product in the exact same style.

#5. Oranges instead of apples

Sometimes it pays to stand up to clients. Last autumn, I was contacted by a client who wanted me to write a VSL. After a bit of talking, I told him he needs to pick a segment of the market he plans to target. And so we agreed that, instead of the VSL, I would write emails to his existing list to figure out which segment might sell the best.

#6. Outsourced kaizen

This is when you handle the optimization of the copy or of the funnel. Right now, I’m talking to a client who got in touch regarding an advertorial. So I asked him a question straight out of Jim Camp’s playbook: “Who do you have in your corner who can help you optimize this thing to ensure it performs well?” We’ll see if he has someone, or if he’s interested in having me handle this.

#7. Mouth flapping

Parris Lampropoulos, who is famous as an A-list copywriter, once said he actually makes most his money from consulting with his clients rather than the actual copywriting — in spite of the massive royalties he’s typically paid.

But you don’t need to be a marketer of Parris’s stature to get paid for consulting (aka flapping your mouth). Back in my dark and early Upwork days, I had a difficult client. However, one good thing was he would pay me simply to get on the call and brainstorm, or more often, to shoot his ideas down.

#8. The dreaded touchup

When asked to “simply fix up” existing copy, I usually run like I’m being chased by a bunch of angry bees. But I have done it in the past, and sometimes it proved to be good money for little work. For example, I once rewrote the lead (the first page and a half) of a pretty messy sales letter for a live event about investing, and I got paid what was a princely sum for me at the time.

#9. Money for nothing

This is an idea I got from Travis Sago: you take a client’s “trashcan asset,” turn it into risk-free money, and split the profits. I haven’t done this yet, but not for want of trying — I keep talking to all of my current and past clients about it.

#10. Trousers and britches

Sometimes clients need different formats and they are willing to pay you for it. Example: I once wrote a 2,000 word script for a Facebook lead-gen video. But is 2,000 words the right length? The client wasn’t sure. So I took that same script, pared it down to 600 words, gave him that as a second piece of copy, and earned a bit of extra money.

If you make a bit of an effort to suss out what your client might need, and then pick and choose from the above list, you won’t just make yourself more money.

Instead, you will also solidify your relationship with a client, help them be more successful, and profit doubly down the line. And if you want more advice on how to succeed in the business of copywriting, you might like the following:

https://bejakovic.com/upwork-book-notification-list/

Awkward high-school dates with copywriting clients

“I’m supposed to invite you to hang out with us on Friday.”

It was 10th grade, and I had just started a new high school. There was a group of proto-hipsters there who thought I showed some promise. So one of them was sent as an emissary to invite me to a concert with them.

I went.

The concert was terrible, in one of those rat-infested Baltimore slum-houses.

But afterwards, we went back to the safe suburbs.

Now, the key to this story is that there was a girl in the group who was like a breastier version of Audrey Hepburn.

Quiet, pretty, and apparently interested in me.

“Would you like to go on the porch and get some air?” she asked me when we got back to the suburbs.

I mumbled something and followed her out.

So there we were, in the early October night, staring at the moon, occasionally looking over at each other, and saying…

Nothing.

I don’t know how long this went on but I guess between two minutes and two hours.

Eventually she got restless.

And then resigned.

“I’m gonna go back inside,” breasty Audrey said.

And that was it.

She went on to date a sequence of local bad boy rock stars and then she became a painter or a potter or maybe a basket weaver.

That night was the closest I got to her. And even though she was making herself as approachable as could be, I was simply too dimwitted to know what to do.

I bring this story up for two reasons.

First, because I like to rub salt into my wounds and remind myself of the many times I’ve managed to miss a wide-open goal.

The second reason is more practical and perhaps more relevant to you.

Because a similar scenario to the above plays out every day  on platforms such as Upwork.

Most Upwork clients are on there because they don’t have any other place to find copywriters.

They’ve never worked with a copywriter before.

They don’t know what they should expect of you.

They don’t know what they should do themselves.

It’s much like dating early on in high school. Both sides are nervous. Neither side really knows what to do except what they’ve overheard from their not-much-more experienced older brothers and sisters.

So what should YOU do?

Well, you have to take charge of that awkward date.

I’ll talk about specific ways to do this in a little bonus report I’m preparing for the relaunch of my Upwork book. In case you want to get notified when this book is out, you can sign up here:

https://bejakovic.com/upwork-book-notification-list/

Top Gun II: Mystery Upwork Bogey

The big news for me over the last week is that we finally have a trailer for Top Gun II: Maverick.

I don’t have high hopes.

The original Top Gun, which came out some 30 years ago, is my favorite movie of all time.

But I can’t imagine that today’s metoo Hollywood could make a worthy sequel to that hyper-chaddy, testosterone-dripping circle jerk.

Even so, I’m sure I’ll go see the movie when it comes out in 2020.

For today, I have the original Top Gun in mind.

Because a few days ago, I was talking to a a fellow freelance copywriter who lives in the fine city of Manchester.

He was asking what I thought of the recent changes on Upwork.

In a nutshell, freelancers now have to pay around $1 to apply for a job.

I’m not on Upwork any more, but if I were, I wouldn’t care about this.

Because of my “bogey.”

No, it’s not a MIG-29 that suddenly blipped up on the radar. Instead, a bogey in direct marketing is the maximum price you are willing to pay for a customer.

Let me give you an example:

Many summers ago, when I was starting out on Upwork, an average first-time client would net me around $200.

At the same time, I’d get on average 3 new clients from each 30 applications I sent in.

If my math is right, that means each targeted and smart application I submitted was effectively worth $20 in business for that month.

In other words, $20 was my “bogey.”

And so, if Upwork had been charging me $1 to apply to a job, it would basically be a no-brainer to keep applying to any jobs that I thought were a good fit.

And that’s not even counting knock-on effects such as repeat business, a plumper portfolio, spontaneous referrals, or awakening the Upwork recommendation algorithm.

So here’s my tip for you for today:

Whether you are on Upwork or you are after other clients or customers, it makes sense to calculate your bogey.

And if it’s at least as great as your cost of acquiring those customers or clients…

Then get in that dogfight and engage, Maverick.

By the way, I still haven’t put up my Upwork book for sale since taking it off Amazon. While it’s in the hangar, if you do have any Upwork questions, send me an email and I’ll help if I can.

Why I no longer wear my prices on my sleeve

I learned a pricing lesson at the local market today.

This market is a large open terrace, with about 100 stalls, each of which is packed with similar goods:

Nectarines… watermelons… potatoes… lettuce… grapes… zucchini…

At each stall, a different fruit and vegetable peddler holds court.

I went up to one of these women today to buy arugula. But she was in the middle of a heated discussion. A customer had commented her cucumbers were expensive, so she was explaining all the reasons behind the price.

When the customer walked away, unimpressed, she turned to me, and continued her rant.

“Last week, I had a woman come and buy figs for 20 brass guilders. ‘Oh they are so expensive,’ she complained. The next day, I had no more figs. But I saw the same woman buying figs from the next stall over at 40 brass guilders! When I asked her about it, she said, ‘What can I do, I really love figs!'”

She paused to give me time to react. I had nothing to contribute. So she continued:

“That f****** mother of a c*** and snake w****! And she was complaining about my prices!”

Yep, my arugula peddler, pricing is a mystery. And you’ll never make everyone happy.

That’s why for a long time I simply wore my prices on my sleeve.

“7 emails? 900 silver florins. Take it or leave it.”

I had this attitude for a long while, and it served me well. But I’m slowly starting to change this policy.

Not because I want to start haggling with clients, or charging them 40 brass guilders when I would also do the work for just 20.

Instead, I’m trying to do away with prices altogether.

I’m starting to realize that, whether I am cheap or expensive, whether I deliver a great service or not, most clients will still see me as an item in the “expenses” column — even if my copy makes them good money.

That puts a cap on how much money I can make.

And it puts a cap on the kind of relationship I can have with clients.

That’s why I am maneuvering the services I offer out of the “expenses” column and into the “profits” column.

And if you too offer services or products in exchange for money, then this simple shift in thinking might create a breakthrough in your business.

Anyways, if you’re looking for some other breakthroughs in your business, specifically on the front end, before you’ve even converted somebody to buy your own brand of arugula, then you might like the following offer:

https://bejakovic.com/advertorials/

2 outs, bases loaded, Gary Bencivenga steps up to the plate

It just wouldn’t sell.

Back in the 90s, Rodale Publishing was promoting a new book called New Choices in Natural Healing, a kind of paperbound Mercola.com.

Rodale had two separate creative teams write copy for it.

One of the copywriters came up with a sales letter.

It bombed.

The other copywriter came up with a magalog.

This also bombed.

So was it time to quit? Of course not. The inning ain’t over until you have three outs, and Rodale only had two ugly strikeouts so far.

But where to go for a pinch hitter at this all-important moment in the game?

Well, the guys at Rodale decided it was time to bring in the biggest hitter of them all:

Gary Bencivenga, then one of the hottest and winningest copywriters in the business — and today a legend who’s often called “America’s greatest copywriter.”

Anyways, Gary took up the challenge.

He did his research. He talked to the guys at Rodale. And — I assume — he looked very carefully at the two failing promotions that preceded him.

And then he stepped up to the plate, dug his cleats into the dirt, and smacked that New Choices in Natural Healing promotion — not just into the bleachers, not even out of the park — but across the adjoining street and through the window of an apartment where an aging bachelor was making a TV dinner for himself.

In plainglish, New Choices in Natural Healing became one of the biggest promotions in Rodale’s history, and one of the biggest successes of Gary Bencivenga’s career.

But before you get carried away, here’s a warning to you:

Not every project actually deserves three outs.

And not every dying or unsellable product deserves ever-more-elite copywriters to go to bat for it.

In other words, there were some unique conditions in the Rodale promotion that made is so Gary + New Choices in Natural Healing could actually be a success.

If you’ve got an offer, and it’s not doing well, and you’re wondering whether to kill it or to try yet another marketing approach, then I might be able to help.

I can share what the “Rodale conditions” for success were, and help you figure out how your offer stacks up to them. There’s only one condition I make for the help I’m offering: You have to sign up for my email newsletter before you contact me and ask me for help. Here’s where you can do that:

https://bejakovic.com/advertorials/

Getting slapped under the table by consistency and commitment

A few days ago, email marketer Josh Earl went on a rant against “consistency and commitment.”

As you might know, this is one of the principles from Robert Cialdini’s book Influence. According to Cialdini, people will act in ways that are consistent with their previous actions and beliefs.

Many marketers get an involuntary hardon as soon as Cialdini’s name is mentioned.

So it’s no surprise that “consistency and commitment” have been used to sell lots of marketing gimmicks. And that’s what Josh is complaining about:

“Marketers have glommed onto this idea big time. So you’ll hear them geeking out about how you can double your optin rate by hiding your signup form behind a faux survey question, or improve your sales by getting people to reply to an email, because ‘consistency and commitment, man!'”

Josh goes on to say that consistency and commitment mostly don’t work. What’s worse, they can even lead you astray. “Time to kick ‘consistency and commitment’ to the curb,” he concludes.

This argument made me think of a video I’d seen a few weeks back.

A young, skinny guy challenges the Russian slap champion.

(You haven’t seen this sport? Basically, two guys take turns slapping each other until one of them breaks down and goes crying to his mom.)

The young challenger is super confident and cocky, because he’s injected synthol into his biceps to make them look huge.

He thinks his Popeye arms will somehow let him slap harder. So he takes a swing and slaps the champion right on the ear. The champion just shakes it off.

And then it’s the slap champion’s turn.

He carefully measures his swing… pulls his giant arm back… and slaps the synthol challeger clean under the table, so three guys have to help him up.

To my mind, synthol guy is the two-step optin form that Josh is complaining about.

Consistency and commitment are more like the slap champion.

They really are powerful, just like Cialdini says. And they have made many direct marketers rich.

In other words, I don’t agree with Josh. But if you want to read his entire post, so you can make up your own mind, here’s where you can find it:

https://joshuaearl.com/bacon-petition

Fighting over Wimpy copywriting clients

Here’s a bit of 1957 cartoon wisdom for beginner freelance copywriters:

It comes from a Popeye cartoon, in which Popeye has just opened up a shiny new diner.

But then, his archenemy Bluto pulls up with a fancy food truck right across the street.

“You gotta move that thing,” says Popeye.

“A little competition never hurt nobody,” barks Bluto.

They’re about to come to fisticuffs when a potential new customer strolls down the street.

It’s J. Wellington Wimpy, the penniless moocher who pretends to be high class.

Wimpy sits down at Bluto’s food truck. “I’ll have a hamburger, for which I will gladly pay you Tuesday,” says Wimpy in his aristocratic tone.

“One hamburger coming up!” says Bluto.

But then Popeye gets in there, and steals Wimpy away. “I’ll have a generous portion of baked beans, for which I will gladly pay you Tuesday,” says Wimpy again, except this time to Popeye.

“Baked beans, coming right up!” says Popeye.

The rest of the cartoon goes on like this, with Bluto and Popeye constantly sabotaging and one-upping each other.

They eventually get into a fight, throwing barrels, stovetops, pork legs, and cakes at each other.

Meanwhile Wimpy the moocher sits by and eats their food, never paying and never intending to pay.

Maybe you see why I bring this up.

It’s pretty similar to the situation a lot of beginner freelancers find themselves in.

They roll out the red carpet for Wimpy clients, who “will gladly pay Tuesday” but want the work done today.

They find themselves in under-bidding food fights with other freelancers who desperately want to attract the same fake-aristocrat moochers.

And when it all comes to nothing — and how could it not, with a Wimpy client — they have no alternative but to blame the competition.

It doesn’t have to be like this.

As I mentioned over the past coupla days, I’m putting together a group where I help newbie freelance copywriters to get successful.

If you’re interested in participating, all you gotta do is let me know.

You can send me an email, or throw a leg of pork my way.

Either way, I’ll follow up with you to see how your copy diner is cooking, and how I could help you run it better.

Unfair Upwork advantage

In a couple of weeks, I’ll be getting off Upwork entirely.

Which is kind of a shame, because I’ve built up a lot of insight into how that platform works and how to win high-paying copywriting jobs there.

At the same time, I know that some of the people who read my blog are aspiring copywriters and would-be freelancers.

And so last night, I had an idea.

I imagined putting together a kind of group where I share what I’ve learned about succeeding on Upwork, and where I provide ongoing guidance to anyone who’s interested in doing the same. If you’re just starting out on Upwork, I feel like this would be an “unfair advantage” over everybody else on there.

Bad for them. Good for you.

But here’s the thing:

I haven’t decided yet whether I will actually create this group — or what form it will take.

If you’re not interested in any of this, no need to do anything.

But in case you are interested, simply write me an email and let me know.

If there is enough interest, I’ll follow up with you directly to see where you’re at and how I could structure this group to best help you.

2 advertorial lessons from Joe Sugarman’s BluBlockers

Right now, I’m looking at a pair of ugly, orange, bug-like sunglasses that are lying on my desk.

I’ve only worn them a few times in my life.

Each time, people made fun of me for how stupid I looked.

The glasses in question are called BluBlockers, and they are the brainchild of one Joe Sugarman.

Joe is a big-time direct marketer. He initially made lots of money in the 1970s selling electronic gadgets such as digital watches, pocket calculators, and programmable thermostats.

But none of it compared to BluBlockers, which became a $300 million bug-eyed behemoth.

And it all started with a single ad that Joe wrote, which ran under the headline “Vision Breakthrough.”

This ad offers (at least) two big lessons if you are writing advertorials today.

The first is curiosity.

Joe keeps going on about how incredible it is to look at the world through the BluBlockers.

Everything seems sharper.

Clearer.

More vibrant.

Of course, he can describe it all he wants. You’ll never know what it’s like to actually wear these hideous things until you put them on.

And that, according to Joe himself, was one of the main reasons why people bought the BluBlockers initially.

This curiosity approach is something I’ve tried in several recent advertorials for physical products. One was for a way for women to create boob cleavage even if they are flat-chested. The other was for an all-natural, all-effective way to wash clothes without detergent (“I don’t know how it gets clothes this clean, but it works”).

The other lesson I drew from Joe’s “Vision Breakthrough” ad is both more practical and more broadly applicable than simple curiosity.

I won’t spell out what it is here.

But I will include it in an upcoming report on advertorials I am preparing.

For now, you might be interested in another kind of secret.

Such as how to write simple 3-sentence applications that win you $150/hr jobs on Upwork.

You can find the answer to that in my Upwork book, which is still available on Amazon.

But come tomorrow, it will go underground, only to reappear later, in much the same form, but off Amazon, and at a much higher price.

In case you want to grab this book while it’s still cheap and available, here’s where to go:

https://bejakovic.com/upwork-book

Contradicting the great Parris Lampropoulos

A while back, I wrote about a critique I’d gotten from Parris Lampropoulos.

Parris is an ultra-successful copywriter, who gave me some advice about a sales letter I’d written.

“The body copy is fine,” he said.

“But you never want the headline to tip off that you’re selling something.”

The only exception, according to Parris, is if you’re the first person in a market.

I took Parris’s advice to heart. And I believe it’s made my copy better.

BUT!

I’ve just had a bit of contradictory feedback from one of my clients.

These guys sell physical products through ads on Facebook, which lead to advertorials.

I’ve been writing both the ads and the advertorials. The headlines I’ve been using strictly avoid mentioning the product.

So I was surprised to hear that the client tested out some new headlines, which mention both the product and the price.

Doing this decreased clickthroughs (expected) but increased sales (very unexpected).

This kind of boggles my weary mind. Especially, since the products we’re advertising aren’t unique (dozens of competitors sell identical stuff) and the price isn’t a bargain (you’d be able to find much better deals on similar products by searching on Amazon).

Maybe this testing data point will be useful in case you too sell ecommerce products through advertorials.

And it also shows that even the most iron-clad commandments of copywriting are only rules of thumb.

Yes, they increase your odds of success. But sometimes, breaking these commandments can produce better results. The only way to know is to test.

On an entirely different topic:

I currently have a book on Amazon about how I got $150/hr copywriting clients through Upwork.

I will be taking this book off Amazon this weekend. I will make it available some time later, but off Amazon, and at a higher price.

So if you want to read this book, at its current low price, while it’s still on Amazon, better act fast. Here’s the link to see what it’s all about:

https://bejakovic.com/upwork-book