Copywriting

Understanding really influential writing

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Let me warn you ahead of time that today’s post is vague and speculative. I’m sharing it because I think the core idea could be very valuable, and maybe you will agree.

​​But if you are looking for a quick tip to improve your conversion rates, you won’t find that in today’s post, so maybe it makes sense to stop reading now.

And now that you’ve been warned, let me jump to the big question:

What’s up with consciousness? It seems to be a trendy question these days. And since I am a trendy person, I clambered onto this bandwagon.

So I just finished reading a book about one theory of how consciousness arises, called The Feeling of Life Itself. The book was written by Christof Koch, formerly a professor at Caltech and now chief scientist at the Allen Institute for Brain Science.

At the heart of Koch’s book are two diagrams. Each diagram shows a network of logic gates, the kind of stuff computers, or human brains, are built of in the abstract.

One diagram shows a network with three gates. The other diagram shows a much bigger network, with 66 gates.

And here’s something non-obvious:

The 3-gate network and the much bigger 66-gate network actually do the same computation. In other words, start with the same inputs, run the thing for a while, and you will end up with the same outputs with these two very different-seeming networks.

How is this possible? Well, the 3-gate network is richly interconnected, with each gate doing double and triple duty. On the other hand, the big 66-gate network is much more linear, with each gate serving just one tiny role.

Rich interconnectivity is why the 3-gate network can punch above its weight, computation-wise.

And it just so happens — so says Christof Koch — it’s also why the tiny 3-node network has some small bit of consciousness… while the much bigger 66-node network has none.

In other words, Koch’s claim is that consciousness is the same as how tightly integrated a network is, and how many distinct roles its elements serve.

​​That’s why certain parts of the human brain give rise to consciousness… while a computer, no matter how fast or smart it gets, will never be conscious.

I can’t judge Koch’s argument one way or another. But I feel there’s something there, because his idea stimulated an analogous idea in my own mind. I think something similar happens in writing and communicating ideas.

Let me show you. Here’s the intro to the 1994 reprint of Marshall McLuhan’s Understanding Media:

“Thirty years ago this past summer Herbert Marshall McLuhan published Understanding Media: The Extensions of Man, and within a matter of months the book acquired the standing of Holy Scripture and made of its author the foremost oracle of the age. Sel­dom in living memory had so obscure a scholar descended so abruptly from so re­mote a garret into the center ring of the celebrity circus, but McLuhan accepted the transformation as if it were nothing out of the ordinary, nothing more than the inevi­table and unsurprising proof of the hypoth­esis that he had found in the library at the University of Toronto.”

How did McLuhan go from obscure scholar to oracle in a matter of months? From the same intro:

“Despite its title, the book was never easy to understand. By turns brilliant and opaque, McLuhan’s thought meets the specifications of the epistemology that he ascribes to the electronic media – non­ lineal, repetitive, discontinuous, intuitive, proceeding by analogy instead of sequential argument.”

So that’s the idea I wanted to share with you.

A textbook and a book of the Bible both convey information. Possibly even the same information.

But a textbook creates no experience, no consciousness in the reader’s brain. A textbook might be useful. But it’s too linear, and that’s why it’s forgettable, and it inspires nothing.

On the other hand, take writing like the Bible or McLuhan’s Understanding Media.

​​These are non-linear, self-referential works, where each passage is doing double and triple duty. ​The more integrated the writing, the more it creates an experience of consciousness in the reader’s brain.

That’s why these books are remembered, absorbed, and acted upon. That’s why they can transform somebody from obscure to celebrity. And it just so happens, that’s why they punch above their weight, influence-wise.

Early success

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The gangly young man stepped inside the office and froze. He took a step to the side and pressed up against the wall.

His eyes darted from desk to desk. But nobody took notice of him.

Finally, he spotted somebody even younger than himself at one of the desks. He walked over.

“Hey buddy,” he said. “Maybe you can help me. My company has an account with you guys. They sent me down here because we just got some new business. I’m supposed to buy more ads. Can you tell me who I should talk to?”

The even younger man at the desk blinked a few times. “Actually,” he said, “that’s something I can help you with.”

The year was 1900. The place was the Lord & Thomas advertising agency in Chicago.

The young man who came looking to buy more ads worked for Collier’s Publishing. And the even younger man he approached was a 19-year-old Albert Lasker.

Perhaps you’ve heard of Lasker already. At 18, he started work as an office boy at Lord & Thomas. At 19, he became an accounts man. At 23, he became partner. At 32, he became CEO.

Under Lasker’s tenure, Lord & Thomas ran breakthrough campaigns, building brands like Palmolive, Pepsodent, Sunkist, Kotex, and Lucky Strike. And today, Lasker is known as one of the greatest advertising men of all time.

Lasker had natural talents that made him such a success in advertising, and at such a young age. But none of it would have happened — so Lasker claimed later — were it not for a few early successes. Like that Collier’s account, which landed in his lap thanks to his look of inexperience.

Early success.

I recently looked at the areas of my life where I’ve persevered and achieved something. This includes copywriting.

I made a list of common elements. There turned out to be three crucial things.

The first was an experience of early success. It gave me the belief to persevere when things got hard.

And vice versa. When I look at things where I failed… I find I didn’t have any early successes. Maybe I was following a process that was supposed to work. But without a signpost to tell me I was on the right path, it felt like wandering in the wilderness. So I gave up.

My point is that an experience of early success can be transformational.

Keep this in mind when you’re trying to retain customers or clients… or manage yourself.

An early success can come from blind luck and land right in your lap, like it did for Albert Lasker.

But with a bit of preparation, scheming, and maybe downright fakery, you don’t need luck. You can create an experience of early success with near certain probability. For your clients or customers or yourself. And once that happens… who knows how far you will go?

By the way, would you like to know about the other two crucial ingredients I found for long-term success in copywriting?

It’s something I haven’t written about before. But if and when I do, it will go into my email newsletter. You can sign up for that here.

Obvious one-time product placement inside

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“Mona, I am drinking my milk right now.”

He pours out a full glass of milk with an ice cube in it. He tops it off with vodka from a Smirnoff bottle. And he drinks it down.

I saw this scene from Mad Men once, probably 15 years ago.

I thought it was great. It still sticks in my mind. But I never did buy a bottle of Smirnoff. And if I were to ever buy vodka, Smirnoff wouldn’t be my first choice.

So product placements — do they work?

Professors in business schools trip over each other to answer this question.

They take real TV shows. They splice in different kinds of product placements. They show them to students. And then they ask, “By the way… what do you happen to think of Smirnoff?”

As a result, these marketing professors come up with conclusions like:

1. If a product placement is subtle, then repeated exposure actually improves attitude towards a brand.

2. If a product placement is obvious, then repeated exposure hurts attitude towards a brand.

Interesting, right? Except you can’t really tell what it means in the real world.

After all, like my Smirnoff story from above shows, a product placement can “work” great. And yet still no sale.

But here’s a surprising bit from the same research, which might be more useful. These marketing professors also asked students, “Oh, and even more by the way… what did you think of the show?”

Same show of course, just different types of product placements spliced in. Result:

1. People liked the TV show the most if it had a SINGLE OBVIOUS product placement…

2. Next came the show with MULTIPLE SUBTLE product placements…

3. Next, the show with a SINGLE SUBTLE product placement…

4. And finally, far down in last place, MULTIPLE OBVIOUS product placements. People really didn’t like the show in this case.

Which fits my beliefs about how we all go through life.

We like buying stuff. We also like shortcuts that cut down our work of making buying decisions. But we want to feel we are in control of those decisions… even when we are not.

Whatever. I thought this might be useful to you, in case you have your own TV show, whether that’s an email newsletter, or a YouTube channel, or your own Facebook group.

It’s not clear that an occasional clear plug will be optimal for your sales. But if your biz is built on relationship first… and sales numbers only second… then the above academic result is something to consider.

And in that spirit, let me say I found out the above while doing research for my upcoming book. It’s called The Gospel of Insight Marketing. And it’s all about the most powerful way to persuade people to buy… even in markets where people are jaded, hostile, or frankly indifferent to your pitch.

The book isn’t out yet. I’m working on it now. But I won’t bring it up again, at least not obviously, until it’s ready for reading. After all, I care my relationship with you… and science says this is the way to go.

Finally:

If you’d like to find out when my Gospel book is ready for reading… sign up for my email newsletter.

How to develop your voice even if you don’t have one

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I came across the following question today:

So this is one thing I’ve been trying to explore and develop.

I can write and convey ideas or messages, but it mostly comes out pretty dry (I’m a pretty boring person overall).

But I often read that punchy and upbeat copy, where you can really hear ‘voice’ and character come through.

Has anyone got any tips or articles or videos or professional quote makers they can recommend to develop this side of my writing?

Or should I just focus on writing dull informative stuff?

I’m also a pretty boring person, so this is a question I used to worry about as well. But I don’t worry about it any more. It seems to have taken care of itself. I asked myself how.

​​Here are a few ideas that came out — maybe they will be useful to you:

1. Write more. Swagger comes from lots of walking, up and down the same street.

2. Write faster. You’ll find stuff on the screen that makes your eyes pop out. “Where did that come from?”

3. Show and then tell. Punchy and upbeat copy is less about how you say it than about what you say. And it’s less about what you say than what happens in your reader’s head as a result.

4. Copy other writers for a while. I once read that Henry Miller would type up entire books by his favorite authors.

5. Self-consciously work on developing your voice. Invent your own phrases. Your own twists on cliches. Your own spelling. Most of it will be stupid. Most.

6. Infuse your own interests into your copy. Comedian Andrew Schulz: “Who cares if they relate to it? Make them relate to it.”

7. Get enthusiastic before you write.

8. Limit your editing. This is the second half of #2 above, for after you’ve finished writing.

9. Write more casual than you think is ok. You can always edit later.

10. Inject more drama. This goes back to #3 and #6 above. Your voice, like your writing in general, is more about what you say than how you say it.

And here’s a bonus #11:

Consciously do stuff that you know is wrong. For example, listicles like I’ve just written — they violate the Rule Of One, right?

​​Right. You probably won’t follow any of my ideas above, or even remember them come tomorrow. Even so. The more sacred a writing rule is, the more important it is to break it on occasion.

But here’s a rule that’s too sacred to break:

If you’re writing sales copy, you have to have a call to action. Otherwise the whole message was pointless. And in that spirit, my CTA to you is to sign up to my email newsletter about marketing and copywriting. If that’s something you can relate to, here’s where to go.

Free self-assessment: Which ad won?

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Do you want a little self-assessment? If you do, take the A/B test below:

VERSION A

[Illustration: Panel containing a list of symptoms of nervous trouble]

Headline: Thousands suffer from sick nerves and don’t know it

VERSION B

[Illustration: Photograph of a nerve specialist]

Headline: Have you these symptoms of nerve exhaustion?

One of these ads was a big flop and ran only once. The other was a big success and ran over and over.

So which is which?

Think about it…

… think…

… take your time…

… all right. You ready?

The winner is B. But the right answer is less important than what you yourself thought the right answer was. Here’s what I’m thinking.

According to John Caples, who reported this A/B test in his Tested Advertising Methods, headline B won because it has the word you. On the other hand, says Caples, the losing headline is “simply a statement of fact.”

It certainly could be that. But maybe it’s the word these in the winning headline. Or maybe it’s the picture of the nerve specialist.
​
Or maybe, and this is just my guess, it’s that word thousands that killed the losing version. Because dig it:

One of the fundamental needs we all have is to feel special. That need is so powerful that sometimes, we are willing to hang on to our pain because it allows us to keep feeling special.

“Thousands might suffer from sick nerves… but that’s not my case unfortunately. My case is unique.”​​

So if you chose Version A in the self-assessment above, here’s a diagnosis:

You might be too truthful and direct with your marketing. You could benefit by protecting your prospect’s specialness a little more. At the least, don’t bluntly say, “I’ve seen your case a thousand times before. Here’s a cure.”

And if you chose Version B above, you probably have an intuitive understanding of the value of making people feel special.

​​In that case, remember there are simple and easy tactics for making people feel special. But you probably already realized this — since you’re a Type B.

Finally:

Here’s a special offer for you if you guessed A on the test above.

But you say you guessed B instead? How unusual. In that case, here’s a special offer for you also.

Cats and rats and Dan Kennedy

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The siege of Leningrad lasted 872 days. During that time, the city was ruined, the people were desperate, and hunger was rampant. As a result, the cat population suffered.

By 1943, when the siege was finally lifted, the people of Leningrad had eaten all their cats.

This turned out to be a short-sighted decision. Because without the cats, the rats multiplied. The rats attacked the few remaining stores of grain and spread disease throughout the city.

The people of Leningrad hunted the rats, shot at them, even squashed them with tanks. Nothing helped.

That’s why, when the siege was lifted, four wagonfuls of cats were the first to enter the city.

At that time, a kitten in Leningrad was worth 400 rubles, the equivalent of 10 precious kilos of bread. But it was worth it. Because the meowing division, as it was called, soon took care of the rat problem.

​​Grateful citizens of Leningrad, now St. Petersburg, raised statues in memory of the heroic cats.

I mostly wanted to share this story with you. I thought it was both horrifying and funny. But since this newsletter is about copywriting, let me also try to connect it to something useful.

One of the best copywriting resources I own is the Business of Copywriting Academy that Dan Kennedy did with AWAI. It’s not about how to write copy. Like the name says, it’s about the business of being a copywriter.

And in there, Dan says that if you want to get rich as a copywriter… if you want to have lots of work and clients who celebrate you as a rainmaker… then you should get adept at finding certain wins.

That’s usually not the projects the client will come to you with.

The client will usually come to you and say, “We think we have a rat somewhere in the building. We’ve had four other cats come through and search for the rat. They failed. We’d like you to try next.”

No no no, says Dan. You want to work on things that are a certain win, or as close to it as possible.

The client won’t tell you what those are. He can’t see them himself.

But if you keep your ears up and your whiskers out, you will start to spot situations where you will succeed, almost regardless of what you do. Situations that are the copywriting equivalent of being a cat in post-siege Leningrad. Where bare competence is enough to deliver heroic results.

And if you make a habit of hunting down such opportunities, you can soon start to charge all the rubles you want… in spite of wagonfuls of competition… and who knows? One day, you might even get a statue raised in your honor.

In the meantime, you might like some more ideas on the business of copywriting. One option is to go for Dan’s AWAI course, fully worth it. Another option is to sign up for my email newsletter, where I sometimes share ideas and experiences on this topic.

Unmasking the real Ellen (and everybody else in your life)

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“Thanks very much. This is exciting, isn’t it? This is really great. I’m happy. You seem like a great crowd. Of course, you never know. Never can tell.”
— Ellen DeGeneres, One Night Stand

A few days ago, I watched a bunch of episodes of One Night Stand. That was the half-hour standup show that ran on HBO in the early 90s.

One of the One Night Stand specials from 1992 was Ellen DeGeneres. I’d never seen her standup before. In fact, I’d never seen her talkshow. I only knew her as the TV “Queen of Nice” who was unmasked as being a bitch in real life.

Whatever. I was surprised I liked Ellen’s 90s standup. Here’s a bit about her going for a mud bath:

“You submerge in mud. You’re naked. They always want you to be naked to be rid of stress. Ever notice that? To me that’s more stressful actually. You’re naked around people you don’t know who are naked… and you have no pockets. You don’t know what to do with your hands. [She does a little pantomime of covering her crotch, crossing her legs, crossing her arms.]”

After watching Ellen’s One Night Stand, I found it very credible that she is not a nice person in real life.

In her comedy special, Ellen is very smiley, blonde, and cute. But she doesn’t hide her snarky, judgmental nature. Or who knows, maybe I’m just reading into it, since I know the stuff that’s been said of her recently. But I don’t think so. Because there’s this general truth:

People are often talking about themselves, regardless of the apparent topic of conversation.

And all you have to do is to be aware of this fact. You can then get a lot of useful information without asking any prying questions. Maybe, if you’re curious, you can even go look over this post and find out things about me. Stuff I didn’t mean to reveal. You never can tell.

Anyways, if you want more advice on figuring out the true nature of your friends, family, and sales prospects, it’s stuff I occasionally talk about in my email newsletter. If you’d like to try that out, and see if you find it entertaining and educational, click here.

The silent killer of effective sales messages

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In the next 59 minutes, 100 marketers will suffer a devastating defeat of their marketing message…

… and for half of them, this defeat will come even though their message kicked off with a big promise or a really scary warning.

Today, I want to give you an example of a powerful and undercover copywriting technique. It comes from a Clayton Makepeace sales letter, which I guess ran about 20 years ago.

Clayton’s sales letter had the headline “Cholesterol’s Evil Twin.” And the sales argument went like this:

Fact 1: Only half of people who die of heart disease have high cholesterol.

Fact 2: The other half have heart disease because of inflammation.

Fact 3: Serious conditions like arthritis and diabetes set off inflammation.

Fact 4: Less serious conditions like skin rashes or gum disease also lead to inflammation, which could have dangerous consequences…

Fact 5: And even less serious, everyday conditions, like a splinter or an in-grown toenail… “could trigger an inflammatory response capable of turning plaque into a deadly heart or brain bomb!”

So there you go. An in-grown toenail can make your heart or brain explode.

Pretty wild, right? And apparently, effective, since this sales letter mailed in huge numbers. But here’s my guess:

Had Clayton said this in-grown nail thing at the start of his message, he would have just gotten a roll of the eyes in response. It would have made the rest of his message hard to swallow.

So let me take a page out of Clayton’s book. And let me make a modestly outrageous claim to finish this message:

Beware of putting your most dramatic promise or your scariest warning first. Even if you’ve got facts to back it up. Because the right claim delivered at the wrong time can trigger a defense response in your reader… capable of turning your entire sales message into a deadly marketing flop.

Speaking of deadly marketing:

I write an email newsletter. Deadly copywriting and marketing brain bombs. If you’d like to try it out, here’s where to go.

A-ha moment that makes millionaires out of creative workers

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HER: Started at age 28 with a net worth of $88k. Worked first as a writer. Then as a photographer. Each year, managed to save a bit more. Now, 10 years in, makes a steady six-figure income, still doing consumer photography. Net worth is $1M+.

HIM: Started at age 34 as a freelance artist. Net worth of -$39k. (Yes, $39k in debt. Lots of fancy trips and partying, and not a lot of income.) Switched to a salaried position while continuing to freelance. Now, five years in, has a net worth of $673k.

A few days ago, I read the financial independence journey of a husband and wife team. Their stats are above.

How did a photographer make a million in 10 years? And how did an artist go from -$39k to +$673k in 5 years?

Well, it was some of the usual. Work and budgeting and avoiding foolish financial bloodlettings.

How depressing. Was there anything else? Anything more inspiring? Yes. From the wife:

“I was exercising the same skill set, but applying it to an industry where they valued it and paid much more for it. This was the a-ha moment that really helped propel my professional life forward, (and later helped my husband as well).”

I’m telling you about this a-ha for two reasons:

First, because I think this idea is genuinely powerful.

I once heard marketer Greg Rollett say how he sold Internet marketing advice to broke musicians… $27 at a time. Then Greg took the same information, repackaged it so he was selling it to lawyers. He made $2700 now, for the same product. And my guess is he actually sold more units at $2700 than at $27.

So whether you’re a copywriter or a marketer, evaluate whether there aren’t people who would pay you 5x, 10x, or 100x for the exact same work you’re doing now.

That’s reason one.

Reason two is that the above story, about the husband and wife team, was part of presentation I gave last night.

The background is that, over past year, I wrote daily emails to two large lists. With each email, I promoted various affiliate offers and in-house products of the ecommerce company I’ve been working with.

Our best month in terms of email profit (not revenue) was over $70k. Typical days were between $1k and $2k. It all came from sending an email a day to each of these two lists.

And because this was secondary work, and there was a bunch of other copy to write as well, I had to make these emails as easy and quick as possible. Which is why I came up with a very streamlined process to stamp out these emails each day.

And when marketer Igor Kheifets asked me to speak to members of his mastermind, it was this process that I went through in detail. That was the presentation I gave last night.

So here’s the deal:

I’ll share the recording of this presentation with you, if you like, and if you take me up on my free GrooveFunnels offer.

In case you haven’t been reading my emails over past two days:

I’m trying to get you to sign up for free account to GrooveFunnels.

And if you don’t know GrooveFunnels, it’s a marketing funnel software like ClickFunnels. Except if ClickFunnels is an iPhone, then GrooveFunnels is a tin can with a length of string coming out the bottom.

So why am I pushing you to try it out? And why am I even willing to bribe you into signing up?

Well, I’m counting on some reckless person out there going one step further, either today or in the future.

Because GrooveFunnels is free for three sites if you sign up right now. But a premium lifetime license, for an unlimited number of sites, is not free.

In fact, the premium license is expensive. I know, because I bought one myself last week.

You might say I’m reckless or even foolish. After all, Groove is still a half-baked product, full of glitches and bugs.

It’s a gamble I am willing to take. My reasoning is that GrooveFunnels, while only functional now, will get good soon. And a premium lifetime license to Groove, at the price I got it at, is still a fraction of what just a year of ClickFunnels would cost me. But it’s not clear how much longer this will last.

Anyways, you don’t have to make the decision about a premium license now. Or ever.

Because you can sign up to GrooveFunnels for free, without a credit card. So look at it this way:

In the worst case, you do nothing with your free GrooveFunnels account.

In the best case, you get at least a 3-website license for a service that will one day rival ClickFunnels. This is potentially worth hundreds of dollars a month to you, when Groove starts charging a monthly fee.

And maybe you can use your free Groove sites to test offering your products or services to entirely new niches… ones that might pay you 10x or 100x what you’re getting paid now.

Or maybe you can use the simple email system in my presentation to promote some affiliate stuff in a new niche. (Groove will soon have an email service also, and you will get it if you sign up for the free account today.)

So that’s my pitch. Nothing to lose, and maybe something good to gain.

If you’re in, sign up for the free Groove account at the link below. Then forward me your confirmation email, and I’ll send you the email marketing presentation. Here’s the link:

https://bejakovic.com/groove

Conflict produced this legendary ad — do you know it?

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“We’ve spent a fortune,” screamed the red-faced exec, “but this damn thing still won’t sell! What the hell am I paying you people for?

The gray suits around the table hung their heads.

The time was 1911.

The executives at Colliers Publishing had heard an incredible idea. It came from Harvard University President Charles Eliot.

Eliot said any man could get a world-class education in 15 minutes a day, just by reading a few books. All the books could fit onto a 5-foot shelf.

So the Collier’s people asked Eliot which books exactly… and Dr. Eliot’s Five Foot Shelf was born.

Collier’s ran ads in their own magazine to get leads for the Five Foot Shelf. The ads talked about the joy and satisfaction of owning and reading great books. They featured the Harvard coat of arms.

​​And yet the damn thing wouldn’t sell. It looked hopeless. But it turned around, by accident.

Advertising man Bruce Barton had to fill some empty advertising space. So he flipped open one of Dr. Eliot’s great books and landed on a picture of Marie Antoinette in a rickety peasant cart. He ripped the picture out. And he scribbled the headline above it:

“This is Marie Antoinette riding to her death. Have you ever read her tragic story?”

According to Barton, Marie Antoinette outpulled the old “joy and satisfaction” ads 8-to-1. She kept running successfully for years, and helped sell hundreds of thousands of copies of the Five Foot Bookshelf.

This shows the power of a dramatic snapshot. This is a great way to start your sales letters, advertorials, and even emails.

Of course, that’s not the only good thing Barton’s ad has going for it.

The whole thing is full of copywriting and marketing tricks which worked in 1921… and continue to work in 2021. It might be worth taking a look and seeing how many you can spot.

And if you’d like to do that, I’ve tracked down a copy of Bruce Barton’s original Marie Antoinette ad for you. You can find it below. And if you’d like more occasional trips down 1911 marketing lane, you can sign up for my email newsletter here.