A reader tries to disturb me but ends up turning me on

Last night, in response to my “Don’t vote for just some guy” email, a reader wrote in:

Hi John! 🙂
What is your sexual preference? Gay or straight?
Sorry if this question disturbs you!

I don’t know if I would call it a sexual preference, but I will tell you what really turns me on:

It’s when Internet strangers take the time to write and try to get a rise out of me. Because it means I’m doing something right.

The way I look at it is:

Your online persona is like a sales bullet.

You have to reveal enough to get people involved, like the guy above. But you have to withhold enough to keep people wanting more.

Now if you’ve been reading my emails for a short while, you might say I rarely share anything about my life, and so I fail hard on the first part of this equation.

The fact is, I’ve been writing these emails, every day, for over three years.

​​During that time, I’ve shared a lot of personal stories, including some about my colorful-if-patchy dating, sex, and relationship history.

And I guess that’s really the point raised by the come-hither question above. The point being:

If you want people to know anything about you online, you have to repeat yourself to no end.

New people join your list. Then they skip some of your emails. Or they don’t skip, but they don’t listen. Or, in the words of Fast Eddie Felson, they listen, but they don’t hear.

So if there is anything you want to make sure people online know about you… you have to say it often, and then repeat it, even when it starts to get nauseating for you personally.

Fortunately, I don’t rely on my email newsletter as my only or really my primary source of income (you can sign up for the newsletter here if you like).

That’s why I don’t have to keep repeating my stories, or reveal personal stuff, past the point where I myself find it amusing. (Maybe there’s a lesson in there too.)

But there are a few things I want to make sure you know about me.

Such as, for example, the rare and choice items I have for sale.

Like my 10 Commandments of A-list Copywriters book. No, it doesn’t have anything about my sexual past… but it does have a few personal stories to help illustrate the valuable lessons I learned from some of the world’s best copywriters.

This book is cheap, especially considering the value that’s inside.

It’s available on Amazon.

It’s called the 10 Commandments of A-List Copywriters.

Did I mention it’s available on Amazon and that it’s cheap and yet valuable? The link to it is here:

https://bejakovic.com/10commandments

Gary Halbert’s ghost determines the hand-in-cap odds

In my email yesterday, I offered you a wager if you wrote in and picked the winner of this year’s SuperBowl.

The betting office is closed now.

But if you wrote me in the past 24 hours, and if it turns out you picked right, you’ll get my upcoming Copy Zone offer for 50% off.

As things stand right now, the Bengals are the clear favorite, with 17/10 odds. That’s according to all the picks I got from people on my list.

But maybe it’s not yet time to run out and put real money down on Cincinnati. Because the most persuasive handicapping analysis I got came from copywriter Thomas Crouse:

“I know nothing about football, so I will bet on the Bengals purely on the basis that tigers are superior to sheep.”

This simple comment set me off on a search for the strange origins of the word handicap.

It turns out it comes from an old trading and betting game, called hand-in-cap. Here’s how that worked:

Imagine for example, that you and I each own a football helmet. You own a Bengals helmet… I own a Rams helmet.

We want to trade. But you think your Bengals helmet is worth more.

“Come on,” you say, “look at those amazing stripes!”

Fine. But how much more?

“Let’s not haggle like lettuce-peddlers. We’ll get somebody else to decide.”

So you get out your A-List Copywriters-edition Ouija board. And, holding hands, together we summon the great ghost of Gary Halbert.

Gary will be the umpire who determines the odds — how much more the Bengals helmet is worth than the Rams.

In a flash of light, Gary appears from the after-world, wearing flip flops, a torn t-shirt, and a red baseball cap that says, “CLIENTS SUCK.”

He looks over your football helmet and mine. He strokes his beard.

“It’s a damn tough one,” Gary says. “I was born and bred in Ohio. And so I have a soft spot, I mean real soft, quite mushy, for the Bengals. But then I made Los Angeles my adopted home. And I gotta say the Rams are looking good this year.”

He thinks some more.

“So let’s just say the odds are $70. The Bengals helmet is worth the Rams helmet plus seventy bucks.”

At this point, Gary takes off his CLIENTS SUCK cap.

You and I each put $5 of forfeit money in the cap. And we each also put our right hand in the cap.

The rules are this:

If you agree with the odds, you pull out your hand from the cap, palm open.

If you don’t agree with the odds, you pull out your hand from the cap, with a closed fist.

The same for me. Result:

If we we both agree, the trade happens. We exchange football helmets. I give you an extra $70. Gary pockets the $10 worth of forfeit money as reward for umpiring, and he flies off to copywriter heaven.

If we both disagree, the trade doesn’t happen. And Gary still pockets the $10 worth of forfeit money.

And finally, if one of us agrees but the other doesn’t, the trade also doesn’t happen.

Except in this case, the $10 of forfeit money goes to whoever agreed to the trade… and poor Gary goes back to copywriter heaven empty-handed. (Really, it’s okay. He can write a new sales letter tonight and make a million dollars by tomorrow morning.)

So that’s hand-in-cap.

People played it for hundreds of years.

The term then got transferred to horse racing — an impartial umpire chose the odds between different horses — and sports betting in general.

​​Eventually, it morphed into the modern word (disability, disadvantage) we know today.

I’m telling you all this because 1) I like etymologies and 2) I’ve long been fascinated by how a few simple, well-chosen rules can produce complex, interesting, and valuable behaviors.

Like hand-in-cap.

The rules are simple. And yet they make it so you and I and Gary each have a stake in working towards, and agreeing to, a fair trade.

That same idea can be applied much more generally.

You might want to manage a few people who work for your business… or create a thriving online community… or just mold a group of your customers into a tightly-knit, devoted “herd.”

So my advice to you is to start by thinking of a few simple rules to drive the behaviors that you want.

That, and sign up for my email list. Sure it’s a wager. But maybe you can win some valuable insights.

Let’s see if I can make you watch the SuperBowl

A few days ago, I was listening to an old episode of the James Altucher podcast, and I learned this curious fact:

A person who bets any amount of money on a game is 11x more likely to watch the game.

I’m not sure if this means that you can get people to watch a game, just by getting them to bet. But I’m willing to find out.

Because there’s an old marketing idea that I’ve long thought is super clever.

As far as I know, nobody today in the DM world is using it, at least not online. Maybe I’m wrong. Maybe you can correct me.

Here’s the idea. It comes from direct marketing legend Joe Sugarman, the guy who made BluBlocker sunglasses into a $300M brand.

Joe once wrote an ad promoting a computer. He ran it around the time of the SuperBowl.

The ad basically said, if the Bears win the SuperBowl, you get this computer at 50% off. If they lose, the price stays as it is. And here’s the outcome, in Joe’s own words:

“There was a lineup of people — we had a retail store — there was a literally a lineup of people all the way around the block waiting to pick up their computer that they were getting for 50% off. The funny part about it was that we were making a nice profit on that as well.”

Like I said, I’m willing to test this idea out.

So I just checked. The Superbowl is in 8 days.

And I happen to be working on a new offer. It’s called Copy Zone. It’s about succeeding in the business part of copywriting — getting started, finding clients, managing clients, performance deals, upleveling.

I am planning to get Copy Zone out by the end of this month. And I’m planning to sell it for $150 to start. But I’ll make you a wager:

If you pick the winner of this Superbowl right — Bengals or Rams — you get my Copy Zone offer for 50% off, or for $75, during the launch window.

Of course, you gotta buy a ticket if you want a piece of this action.

Fortunately, the ticket to play this game is free. But it is time-limited.

So if you want to play this game of chance, you’ll need to get on my email list first. Then just hit reply to my welcome email and pick this year’s SuperBowl Winner.

Bengals. Or Rams.

You have time to enter until I send out my email tomorrow, Monday, Feb 7 2022, at 8:24 CET.

​​Call — or rather, email — now. Our bookies are standing by.

A defensive Internet troll sets me straight

Last night, while my Copy Riddles promo was still going on, I sent an email about a troll who chimed in to say Copy Riddles isn’t good enough for him.

He started by accusing me of name-dropping.

​​He ended by telling me to “go read some stuff from Settle, Tony Shepherd and Andre Chaperon.”

So I did. And I used what this guy wrote to illustrate Ben Settle’s idea that Internet trolls always project.

But no.

​​It turns out Ben and I are wrong about that. Or least that’s what my troll claims, in a message he sent me today:

Kind of sad when you think someone being critical of your emails is ‘a troll picking a fight’ with you. Most people would see that as an opportunity to examine, review and possibly improve. You get defensive and start making (bad) assumptions about someone you know NOTHING about.

1. I’m NOT the one dropping names, 2. I’m doing very well with my own sites and 3. I’m not interested in the new ‘shiny’ objects.

Why would you make assumptions like that?

You’ve written a book that may be the best copywriting book ever – but based on the way you’ve responded to me I doubt it.

PS: I’ve read ALL of Settle’s books. Copy Trolls is easily the worst. Read the Infotainment Book, there’s ideas in there you can use.

I’ve done enough unpaid promotion of Ben Settle’s ideas, so I won’t talk about infotainment today.

Instead, let me get back to what I really love to do. And that’s finding illustrations for deep persuasion, influence, and psychology ideas that I can share with you.

Today’s idea comes from neuroscientist V.S. Ramachandran.

At one point, Ramachandran studied people people who had suffered a stroke and were paralyzed in one arm. And yet, these people stubbornly refused to admit they were paralyzed.

This wasn’t just a brave face they were putting on in public.

They truly could not accept that their arm was hanging limp by their side, not responding to any command they gave it.

Ramachandran performed clever experiments to try to elicit whether these patients actually believed they were 100% fine.

The answer was yes. They themselves were convinced their arm was not paralyzed, in spite of the very obvious evidence otherwise.

So is this just a strange corner case in the medical literature… or something for the archives of Internet trolldom?

Ramachandran thinks it’s more than that.

He claims this is a dramatic and concrete illustration of the kind of thing we all engage in, all the time.

Denial, Ramachandran says, is a fundamental human activity. It’s how we manage to live in a complex and often nasty and brutish world, and still maintain an illusion of a coherent, in-control self.

I personally find this idea both terrifying and fascinating. Which of the things I know to be true are a flat-out denial of reality?

​​Or maybe, not even a flat-out denial, but something more complex?

Because flat-out denial (“I’m NOT the one dropping names”) was just one of the mechanisms Ramachandran came across in his paralyzed-but-no patients.

There were five other types as well. You can see a few more of these denial strategies in my troll’s response above.

​​But if you can’t spot them, don’t worry.

I’ll spell out the other five types of denial in my emails over the coming days. You can sign up here if you want to read that.

Like I said, I find this stuff personally fascinating. But it can be valuable, too.

It can help you understand other people better, whether those are your friends… family… customers… prospects… or trolls.

And of course, it can help you understand yourself better. And who knows. Maybe, one day, it can even be an opportunity to examine, review, and possibly improve.

A name-dropping Internet troll sets me up for a layup

Over the past few days, I’ve been sending a lot of emails about Copy Riddles. It’s obviously wearing thin on a few sets of nerves, because I triggered the following response:

Hi,

You love to name-drop in these emails, Caples and Kennedy today, Halbert and others on other days.

But here’s the thing . . . all you’re doing is repeatedly trying to sell your ‘Riddles’ program. Those guys whose names you like to drop, do this MUCH better than you. In fact, if your program is no better than these emails then no thanks.

Go read some stuff from Settle, Tony Shepherd and Andre Chaperon. Lots to learn from these guys.

All right, since you asked for it… let me dig through my Ben Settle archives and see what Ben might have to teach me. Yep, there it is:

Over the years, several readers have observed how much I get an almost sadistic glee and excitement when trolls pick fights with me (besides profiting form them, they’re entertainment, more interesting than TV).

A few have even asked how I can possibly enjoy it so much and not get angry, etc.

My answer?

It’s easy to do when you realize they are really talking about themselves, and are simply projecting their miserable lives onto you.

For years now, Ben has been beating the drum about the fact that Internet trolls always project. And I’ve heard his message, loud and clear. So I can conclude my own troll above:

1. Loves to name-drop all the famous copywriters he knows about

2. Would like to take action (sell something, write copy) but is too afraid that everyone else is MUCH better than him

3. Routinely gets sucked into buying the next program that sounds sexy — “Lots to learn from these guys!” — instead of actually doing anything with all the info he has already bought

In case you’re wondering:

No, I haven’t yet graduated to feeling glee and excitement when a troll picks a fight with me.

But when a troll sets me up for a layup, like today, I feel it would be disrespectful to Ben, a guy I’ve learned a lot from over the years, not to profit from it.

But let me get back to trying to sell my ‘Riddles’ program.

The fact is, the whole point of Copy Riddles is that it’s based on a simple exercise. You write bullets based on source texts, and you get a chance to compare what you’ve written to what famous, name-droppable, A-list copywriters have written.

Yes, I also include a lot of guidance and my own interpretation of what exactly the A-listers are doing.

But you don’t have to like my writing to get value from Copy Riddles.

Because the biggest value in Copy Riddles comes from doing the exercise. Well, from doing the exercise… and then putting your new skills into some kind of real-life context, where they actually have a chance to make you money.

I doubt that will ever happen for my name-dropping troll above.

But perhaps you’re ready to do some actual work and then profit from it. If so, then you’ll want to know that enrollment for Copy Riddles closes later today, at 12 midnight PST.

To get in while the doors are still open:

https://bejakovic.com/cr

My ape-like positioning fail

“With our millions of subscribers and your skills,” he wrote me, “I’m sure we can have a big win-win.”

Here’s a bit of revelation about my secret client life:

Over the past month and a half, I’ve been talking to a business owner named Abdul.

Abdul runs an 8-figure business selling online courses. He wanted to start a daily email newsletter to both influence and sell the thousands of new subscribers who join his list every day.

Abdul’s front-end copywriter, who happens to read my newsletter (hi Ross!) recommended me as the expert email copywriter for the job.

So Abdul and I talked and made a deal. It’s all being glued and assembled as we speak, and once it launches for real, we will see how big of a win-win it turns out to be.

But here’s where this story gets a little wobbly.

A few days ago, Abdul texted me to say he’s thinking of hiring Dan Ferrari to write the front-end copy for an upcoming course.

A bit of context:

Dan Ferrari is a copywriter with a long string of controls for both financial and health offers. And Dan has what you might call the Midas touch when it comes to direct response.

I know this because a few years ago, I was one of a handful of guys in Dan’s coaching group, and I could see it first hand.

So when Abdul texted me he’s thinking of hiring Dan, I wrote in response,

“If you do end up hiring him, tell him I’ll gladly work as his assistant, just for the experience.”

I wrote that. But I didn’t send it. Instead, my index finger lingered over the send button. I then slowly brought that finger to my lips, like a gorilla considering his next meal.

“Maybe it’s not a smart thing to say?” I asked myself, while looking at the bananas on my kitchen counter. “I mean, I’m supposed to be the expert copywriter here. How will it look if I offer to work as another copywriter’s assistant?”

I shrugged my powerful ape shoulders. And I clicked to send Abdul the message after all.

Result:
​​
I haven’t yet been fired. And who knows, maybe I’ll end up working with Dan and learning something new.

So my point, in case it’s not obvious:

As I’ve written before, there’s big value to positioning yourself as a wizard… standing on a tall cliff… and, in a booming voice, letting the world know you wield secret knowledge and mystical skills…

But there’s also value in being driven to get better at the actual wielding.

And if I have to choose between the two, like in the case above, I will personally choose the second. It might be the slower path to success. But it’s worked well for me over the long term.

I’m not sure whether this fact can benefit you also.

Perhaps it can make you feel better, if like me, you are also a little skill-hoarder.

Or maybe it can remind you there’s always more to learn, and that there’s usually long-term profit in doing so.

Either way, here’s a possibly related tip:

Two days ago, after I announced I’m reopening my Copy Riddles program, I had a bunch of people who already went through Copy Riddles ask to be added to this new run as well. (One of the perks is lifetime access.)

And I noticed something interesting.

​​Many of the people who want to go again were among the most engaged when they first went through Copy Riddles.

They were the ones who consistently participated in the weekly bullet contests… who attended Q&A calls… who asked thoughtful questions… and generally, who seemed to get the most out of the course.

And here they are again, ready for more. Maybe there’s something to it… something you can use for your own success also.

Or maybe not.

In any case, enrollment for Copy Riddles closes Sunday. If you’d like to find out more about it:

https://bejakovic.com/cr

My fruitful first Clickbank failure

This year marks the 10th anniversary of the publication of my first-ever book. Well… book might be a bit grandiose.

It was more like an 85-page pdf. And by publication, I really just mean I put it up on Clickbank for sale.

The title of this thing was the Salary Negotiation Blueprint. The background was this:

10 years ago, I was a dissatisfied office drone working at an IT company. Day after day, I’d sit at my computer, drumming my fingers on the desk, looking out the window as the sun set at 4pm. “And I still have to sit here and pretend to work for 2 more hours!” I wanted to get free.

And then I heard about Mike Geary. Mike was making a million dollars a month selling his own 85-page pdf, The Truth About Abs, on Clickbank.

How could I do the same?

Fortunately, the same source who clued me in to Mike Geary (Tim Ferriss) also clued me in to that most highly revered and valuable guide to direct marketing:

Gary Halbert’s Boron Letters.

Being the bookish type that I am, I got the Boron Letters and I read them. At the time, I wasn’t sure what exactly was so great about them. But I did get one thing from Gary, and that’s when he talks about how to create an info product:

1. Pick a topic
2. Read 5 of the best books on the topic and take notes
3. Write up your own book/85-page report with the best information taken from those other books
4. Make millions!

And here we get to the crossroads.

Because in an unusual move for me… I actually put the Boron Letters down… stared at the void for a bit… and then took a hesitating, first step forward.

In other words, I stopped reading and actually did what Gary was telling me to do. I followed his steps 1-3.

The outcome was the Salary Negotiation Blueprint. I put it up on Clickbank. And then, I rubbed my hands together in anticipation of step 4 aaaand…

Total sales? 0. Total money made? $0. Total learning experience?

Well, with 10 years of hindsight and about 6 years of working as a direct response copywriter, let me highlight a few of the mistakes I made with this first project:

1. Name. I went with Salary Negotiation Blueprint just because every other info product at the time was “something something blueprint.”

But what exactly was the promise in my name? That with my blueprint, you could… negotiate? Not very tempting.

2. “Affiliates will love it!” No, they won’t.

You can see public lists of what Clickbank affiliates love to promote, and salary negotiation guides are not it. This was a lesson I could have learned from the Boron Letters — sell to a starving crowd.

3. My market. What profile of person is going to buy an ebook on salary negotiation?

I can’t say, because I never managed to sell a single copy. But my guess is, these aren’t exactly players with money. More likely to be schlubs on a budget — much like me at the time.

6. The back end. What can you sell to somebody who bought a guide on salary negotiation? A course on networking over the water cooler? Or a guide on Slack tips and tricks, maybe? It feels like grasping at straws.

Ultimately, salary negotiation is a one-time need. Which is bad — because the profits come on the back end.

7. The price. I can’t remember the price. I think I started out at $37, and when I failed to make any sales there, I moved it down to $17, where I continued to fail to make sales.

But whether at $37 or at $17, my price was completely disconnected to the value of my offer. There was zero thought or strategy to it.

So there you go. Maybe you can learn a bit about direct marketing from my mistakes above. Or maybe you knew all this simple stuff before.

Either way, you’re in a good place.

Because there are mountains of people out there who don’t know even these basics of direct marketing and copywriting.

​​And not all these people are as clueless and unsuccessful as I was 10 years ago. Some of them have working businesses — even thriving businesses — in spite of awful, self-defeating marketing.

But you’ve probably heard this claim before.

I know I heard it for a long time. And all I could say is, “Well, where are all these mountains of business owners who could benefit from my growing marketing knowledge? I’m ready to help them out!”

The perverse truth is, they seem to pop up the most when you no longer need them.

A part of it is simply your level of skills. But a part of it is the exposure you give yourself.

In other words, you can shortcut the process somewhat, by giving yourself more exposure. Which brings me to my ongoing offer:

You can get a free copy of my Niche Expert Cold Emails training.

This training covers two cold email strategies that got me in touch with a couple of business owners, one with a working business, and the other with a thriving business.

All in all, these cold emails led to $16k worth of copywriting work. Not Mike Geary money, but an important step on my journey away from office dronedom. And I’m sure I could have gotten more work from these emails, had I just used them more consistently.

The training is yours free right now, as part of a promotion I’m trying out. For the full details, take a look here:

https://bejakovic.com/free-offer-niche-expert-cold-emails/

The Law of Reflection

I expected some blowback to my email yesterday.

For one thing, I was writing about loaded topics — corona, Novak Djokovic, government lockdowns, Prince of Persia.

For another, in the hours after I wrote and scheduled yesterday’s email, the story I was writing about blew up. It went from being something only tennis fans and Australians might know about… to the number one international news items, with the predictable outrage and memery and fixed opinions.

So yes — I was expecting people to write in and tell me how stupid, flippant, and just clearly very wrong my email is.

I should have known better. Because what happened was this:

A bunch of people did write in. Some liked the email and the point I was making. Some offered to be my nemesis (the takeaway of yesterday’s email). Some told me personal stories of their own from the ground in Australia. Some disagreed with the email, in reasoned and civil tones.

But not one person was insulting, aggressive, outraged or seeking to outrage me.

In fact, the last time I can remember getting an outraged response to my emails was over six months ago. The same guy who wrote that outraged response had written me a few inflammatory emails before. So I unsubscribed him from my list, and wrote an email about it the next day.

Like I said, no outrage since. Maybe there’s a lesson in there. In any case, there’s definitely a lesson in here:

“The adversary mirrors you”

That’s from master negotiator Jim Camp. The adversary in Camp’s system is the person you are negotiating with, but it could just as well be a prospect you are looking to sell… a reader you are looking to influence… or a girl you are trying to get on a date.

In fact, Camp’s advice is almost the same as the advice of the late and great pickup coach Tom Torero. Tom used to tell guys that “the girl is your mirror.”

If she looks startled or scared when you approach her… if she won’t stick around to talk to you… if she doesn’t trust you with her phone number… then take a step back. And figure out exactly what you’re projecting into the world, and how you should change it.

In other words, this mirroring stuff isn’t my plea for the world to be civil and boring.

I’m just telling you to figure out how you want your adversaries to feel and act. Relaxed and confident? Fun and playful? Scared and outraged? Then you know what to do. Feel and act that same way yourself.

Or vice versa:

Figure out how you want to feel and act in your life and your business. Just be aware that those are the kinds of prospects you will attract.

If there are enough such prospects, then you’re well in the saddle. But if you don’t have enough prospects who want to feel and act the way you do…

Then you might benefit from the following referral advice from Jim Camp. It is a kind of corollary to Camp’s Law of Reflection above. Camp says:

“What’s the key to getting referrals? It’s simple. Give them.”

The most tastless and offensive Christmas song ever?

“I’m not singing that line. I’ll sing anything, but I’m not singing that line.”

“You have to. That’s the line I saved for you. That’s the one that’s going to make them hurt the most.”

Here’s a potentially offputting and offensive Christmas eve story:

Some 37 years ago, on November 25 1984, dozens of British and Irish pop stars gathered at 10 Basing Street in London.

The event was Band Aid:

An attempt to record a hit song in just one day and get it to the top of the charts before Christmas. All proceeds were to help relieve the crisis in Ethiopia, where drought had put 7 million people at risk of a slow and miserable death.

Against all odds, Band Aid turned out to be a success.

The song, “Do They Know It’s Christmas,” became the fastest- and biggest-selling single in UK history. It raised some some $25 million outright. It also spawned later efforts like Live Aid and USA for Africa, which raised hundreds of millions of dollars more.

In spite of all this, “Do They Know It’s Christmas” has had many critics over the years.

People hate the song for different reasons, but one strain can be summed up by the disgust at the line that fell to Bono of U2 to sing.

Bono initially refused to sing the line.

But Bob Geldof, the organizer of Band Aid and a personal friend of Bono’s, was too persuasive and won out in the end.

And so at the end of the first verse of “Do They Know It’s Christmas”… after contrasting the world of British plenty to the world of dread and fear in Ethopia, Bono belts out:

“Well tonight thank God it’s them instead of you”

Was this necessary? Would the song have worked as well without it?

We won’t ever know. But going by how much controversy, attention, and outrage this one line has caused over the years… it’s possible it tipped the scales of guilt and shame needed to stir action.

So that’s the rather harsh and out-of-season message I have for you tonight.

You might feel reluctant to offend, to say something that people might find provocative, shocking, or tasteless. You might put it off and say, “It’s not the right moment now. I’ll do it after the holidays… in the New Year… once corona passes… when the Cleveland Indians win the World Series.”

Sooner or later though, this attitude means you will miss an opportunity to make a real difference.

So Merry Christmas. And let me sum up my message with a few words by the original Grinch of direct marketing, Dan Kennedy:

“There is never any need to be or behave like a prick in order to be successful, but you must be okay with some, possibly many, people thinking of you as an insufferable prick.”

And on that note, I’d like to advertise my email newsletter. It’s been praised by many people in the direct response industry… and it’s been ignored by others. If you’d like to check it out, you can sign up here.

How to turn failure into prestige

In the year 52 BC, the Roman army, led by Julius Caesar, secretly advanced their massive siege towers towards the Gallic walled city of Avaricum.

The sentries on the walls were hiding from heavy rain.

Caesar took advantage of the situation, and he took the walls without much fight.

The remaining Gallic soldiers grouped themselves in the middle of town. They were set on a desperate fight to the end.

But the Romans just stayed on the walls, watching the Gauls from above.

Gradually, panic took the defenders. They started running out the city for dear life.

They didn’t get far.

The Romans massacred them along with everyone else in the city, women and children included.

Out of 40,000 Gauls inside Avaricum, only 800 survived.

The leader of the Gauls, Vercingetorix, was stationed outside the city with his army. He had been tasked with fighting Caesar in the open and keeping the city of Avaricum safe.

Vercingetorix had failed spectacularly. The fact that he had vocally opposed the idea of making a stand at Avaricum didn’t help, either.

As the few remaining survivors from the city dragged themselves into Vercingetorix’s camp… there was a real chance that the soldiers’ sympathy with the survivors and general anger at Vercingetorix would cause a riot.

But let’s pause for a second with the massacring and rioting.

Take a moment. And ask yourself, what might you do if you were in Vercingetorix’s sandals?

It’s not just an idle hypothetical.

Say you have an online presence today and you hope to position yourself as a leader in your field. There’s a good chance that sooner or later… you will be involved in some kind of scandal, failure, or controversy, whether deserved or not.

When that happens, discontent might bubble up among those who normally follow and support you. It might even break into a riot that lands your metaphorical head on a metaphorical plate.

So what can you do? Let me tell you what Vercingetorix did:

He called a council of war. He spoke to his troops and asked his army to not be disheartened by the loss.

The Romans didn’t beat them through superior courage in a fair fight. Instead, the Romans did it through trickery and their knowledge of siege warfare.

But Vercingetorix would soon repair this setback. He would lead his people to greater successes.

He was well on the way to uniting all the Gaul tribes against the Romans. And when Gaul was united, the whole world could not stand against her. In the meantime, it was time to get to work fortifying the camps.

Maybe it’s not clear from this what Vercingetorix’s real message was. So here’s an explanation, in Caesar’s own words:

“This speech made a good impression on the Gauls. What pleased them most was that, despite a signal disaster, Vercingetorix had not lost heart or concealed himself or shrunk from facing the multitude. And so while a reverse weakens the authority of commanders in general, his prestige, on the contrary, in consequence of the disaster, waxed daily greater.”

So here’s my takeaway for you, if you are a leader or you hope to be one some day:

The crowd mind hasn’t changed any in the past two millennia.

Today as then, when you face a crisis or setback, the crowd will tear you apart — as soon as you back down, apologize, or show weakness or fear.

The good news is, it’s easy to show no weakness or fear when you have a computer screen to protect you. And when your angry army is armed not with sharp swords… but with dull Twitter accounts.

Keep this in mind, and when disaster hits, you will see it’s really an opportunity. Not just to survive. But to get the crowd to love you even more.

Ok, so much for the history and leadership lesson. If you want more like this, you might like my daily email newsletter. You can give it a try here.