Ben Settle

The most important “do or die” copywriting skill

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Some time back in the 2000s, Internet marketer Ken McCarthy put on a 3-day seminar titled, Advanced Copywriting for Serious Info Marketers.

This seminar has a kind of cult following in the marketing world today. Some of the most successful copywriters out there — people like Dan Ferrari and Ben Settle — say this is one of the best resources for really understanding what copywriting is all about.

Anyways, during this seminar, Ken asked the participants about the most important “do or die” copywriting skill.

“It’s a mechanical skill,” Ken explained. In other words, he wasn’t talking about secret ways of conducting research… or building desire… or even closing the sale.

All those are important. But there’s a single, mechanical skill that all good-to-great copywriters must master.

If I remember correctly, Ken teased this for over 10 minutes. I won’t do the same, because I feel I’ve teased you enough already. So let me just tell you:

This “do or die” skill is writing bullets.

Bullets? Yes, bullets.

Many sales letters are all bullets. But good bullet-writing skill will also mean you can write great headlines (what is a headline but your best bullet?) and subheads.

​​On an deeper level, being able to write good bullets means you can evoke curiosity in your reader, and focus his attention where you want it to go. That’s something you can use in your body copy too, or even in the structure of your sales letter.

But let’s assume Ken is right, and bullets are where it’s at.

So how do you get great at writing bullets?

Copywriter Gary Halbert had a solution for you:

Find a successful sales letter chock full o’ bullets… then get the book or newsletter or course they were selling… then reverse engineer how the copywriter “twisted” the original content to create the sexy bullet.

Thing is, the golden age of bullet-heavy magalogs has passed. And maybe you’re not keen on going on eBay and hunting for 90’s sales letters and the books they sold.

Fear not.

You can get access to some of the best bullets running today, along with the content that spawned them, for free, and in a pretty entertaining package. I’ll tell you all about it in my email tomorrow.

What, you don’t get my daily emails? Well, if you want ’em, you can sign up here.

Sad Kermit noises in Bejakoland

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Whenever a big tennis tournament finishes, nerdy tennis fans shift in their armchairs and take to their keyboards to post the same sad Kermit meme.

The meme consists of a few pictures of Kermit the frog.

So there’s Kermit looking wistfully out of a rain-streaked window…

Kermit fishing alone on an empty riverbank…

Kermit leaning on a lamppost and staring off into the bleak distance.

I bring this up because I just wrapped up my new book on A-list copywriting commandments. This is something I’ve been working for the past month. And now it’s done.

I’ve asked a friend to read over it and give me final feedback… I’ve ordered a cover for it online… and inshallah, I will publish it in the next few days.

And then what?

I’m grunting those same sad Kermit noises right now. Or if you prefer, I’m looking for ideas for the next one-month project.

Now here’s a quick lesson I want to share with you:

I heard it from Ben Settle. Ben, who makes a play of being contrarian and dismissive, said you should never survey your audience or your customers about the next product you should create.

It’s the old Gary Halbert movie/play argument. Gary would give lectures and he’d ask the audience which they preferred, going to a play or to a movie.

Everybody said they preferred plays.

Bull, Gary would say. And to prove it, he’d ask people to raise their hand if they’d been to a play in the last week.

No hands.

How many had been to a movie?

Many hands.

That’s why Ben, himself a big student of Gary Halbert, says that if you want to ask your list anything, ask them what they bought recently.

I asked this question today of the people subscribed to my email newsletter. We will see what the responses will be.

By the way, I don’t only ask and query my list for ideas. Lots of time I give out ideas, and sometimes even more tangible things, too.

Of course, you have to be on my email newsletter to get any of this. In case you’d like to subscribe right now, click here.

Wiley Jews and subverted cliches

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In 1982, Hollywood movie studios apparently froze in fear. None of their old formulas were working and big budget movies turned into flops.

In fact, the only runaway hit for the first half of the year was a small outside production, which managed to reap $136 million on a budget of just $4 million. It was called Porky’s.

I’d never even heard of Porky’s until a few weeks ago. I decided to watch it today.

It turns out to be a teen sex comedy set in Florida in the 1950s. It hasn’t aged brilliantly.

It’s quaint with its boyish pranks (one boy’s “tallywacker” stuck through a hole in wall of the girls’ locker room shower) and its unabashed objectification of the multitasking gender (a hot female PE teacher, played by a young Kim Catrall, is nicknamed “Lassie” because of her coital howling).

But ok. Product of the times, right?

What seems out of place even for 1982 is the subplot involving one Brian Schwartz. Brian is Jewish. In the 1950s Dixie high school, he sticks out like a lobster on a sand beach.

Spoiler alert: Brian rises above and works his way inside the gang. That’s impressive, considering he drives a Richie Rich Jaguar while all the other boys drive pickup trucks.

But Brian wins their approval by 1) speaking calmly and intelligently to get the other boys out of trouble with the police and by 2) coming up with a devious, multi-stage plan to replace the boys’ dumb plan for the climax of the movie.

Way to explode those stereotypes about Jews. You can’t blame Brian, though. He’s just using his God-given intellectual talents. What you can do is blame the screenwriters for resorting to the cliche of the natural-born Jewish schemer.

And that’s where today’s Porky’s email ties into copywriting:

One easy, almost mechanical way to surprise your readers involves cliches. Of course, not salting your copy with even more cliches. But also not avoiding cliches, either.

Instead, what you can do is subvert a cliche. You can do it at the level of your concepts (Gary Bencivenga: “Get Rich Slowly”). You can do it at the level of an individual sentence (Ben Settle: “Take my advice with a grain of chili pepper”).

However you do it, your reader will think he knows where you’re taking him… but Brian Schwartz doesn’t grow up to become a well-paid Hollywood lawyer.

Sure, you can get sometimes away with a cliche. Porky’s proves that, as do many sales letters and emails. But there’s value in unpredictability. As A-list copywriter Jim Rutz wrote:

“The #1 sin in ad mail is being boring, and over half of it richly deserves its quick death by wastebasket. What is ‘always boring?’ The predictable. You must surprise the reader at the outset and at every turn of the copy.”

How a copywriting tortoise can compete with dozens of hares

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One summer, through no real fault or merit of my own, I lucked into a job as a management consultant.

I was walking down the street and I saw a plaque on the wall with a company’s name.

“I wonder what they do,” I said to myself.

It turned out they built software for banks. So I sent an email to their public-facing email address, saying how I have a background in economics and software development (true enough), and maybe they could use me.

An email came back two minutes later. It was from the CEO of the company. “When could you come into the office to talk?”

He hired me a couple of days later, at what was then a royal sum of money for me, to do work I wasn’t really qualified to do.

Second story:

Last year, a call went out among subscribers to Ben Settle’s print newsletter. A publishing company in the real estate space was looking for “A-list copywriters” to write VSLs.

For more info, interested applicants were to write to the CEO of the company.

I really wanted this job, but it took me about a week to finally write to the guy.

During that week, I’m sure 50 to 100 other would-be “A-list” copywriters wrote in to apply the same job with their best-crafted pitches.

But that’s not what I did.

Instead, I spent that week researching this publishing company, and writing two new leads for their current hot promotion.

I heard back from the CEO as soon as I sent my leads in. He was impressed I’d done that up-front work, and he liked the copy I’d written.

A few days later, he hired me for a big project. He later hired me for a second project. And now, I just got some referrals from him, which resulted in new work.

I’m not telling you either of these stories as specific strategies for winning projects. When it comes to copywriting clients, I’ve never had success with cold emailing. And I don’t recommend just doing free work whenever somebody asks you for it.

The point I want to get across is simply this:

In any collection of 50 smart, hard working, gung-ho hares, I’m unlikely to stand out and win the prize. But in a race involving just me, a slow and lazy tortoise, my odds are much better.

Maybe your totem animal is equally uncompetitive. So instead of working to make yourself into a better competitor, look for ways to make the competition a non-issue.

One last tip:

A good way to make yo’ tortoise self stand out from the crowd is to put out a consistent daily message in your own voice.

For example, I have a daily email newsletter, in which I talk about copywriting, marketing, and Aesop’s fables applied to the business of freelancing. If you’d like to sign up for these emails, just click here and fill out the form that appears.

Sorry to see you go

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Here’s a Days-Of-Thunder-sized personal confession:

I cant “read” marketing.

I find it too boring. As soon as I suspect an email or a web page or an article is trying to sell me something, a switch gets flipped in my head, my eyes get watery, and I start to gloss over the text in hope of escape.

This is definitely a problem, since I make my living writing sales copy, the exact kind of stuff I can’t stomach reading.

So I’ve found ways of working around this.

For example, one of the main benefits I get from hand-copying ads is that it simply forces me to carefully read those ads.

For a while, I was also having success by seeking out trends for a “3-minute DR news” feature for my email newsletter. That helped me actually pay attention to other marketers’ ads, even if I had no interest in what they were selling or preaching.

As part of this, I subscribed to dozens of email newsletters. But over time, I unsubscribed from almost all of them.

I did the same just now with copywriter Abbey Woodcock’s newsletter.

All I know about Abbey is that 1) she was one of Parris Lampropoulos’s copy cubs, so she’s gotta know about copywriting and 2) she has some kind of program helping newbie freelancers get started.

Unfortunately, from what I’ve seen in Abbey’s emails, she doesn’t talk too much about 1. But she talks aplenty about 2.

So I unsubscribed. But then, I saw an interesting thing on Abbey’s unsubscribe page.

It’s something I haven’t seen anybody else do. Here’s what happens:

When you click unsubscribe in Abbey’s email, you get taken to her site to confirm. “Yes, I really do want to unsubscribe.” Once you click that, you are taken to one final page.

“Sorry to see you go,” the page says.

And then directly below, it goes on: “Here are some other resources that might be a better fit,” followed by two affiliate links (Copy Chief and something called Effic Planning System).

I thought this was great because 1) it could be genuinely helpful to somebody who wasn’t a fit for Abbey’s stuff and 2) it could make some money for Abbey from an otherwise useless ex-lead.

This illustrates a principle I first heard Ben Settle talk about. (I guess he learned it from Dan Kennedy.)

That principle is to always seek out unused capacity.

Abbey’s unsubscribe page is just one small and clear example of this.

But if you have any kind of business — yes, even as a newbie freelancer — you might have unused capacity that you could profitably exploit.

Take for example these blog posts. For most of the time I’ve been writing them, I simply ended each post without including any kind of call to action.

Unused capacity.

So I started including a CTA each and every time. Something simple. Along the lines of,

I’ve got an email newsletter about marketing and persuasion. If you like what you just read, you might like that too. In case you want to give it a try, click here to subscribe.

Being authentic is overrated

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In 1976, David Bowie got accused of supporting fascism. How could anybody say that of Bowie?

After all, a few years earlier, Bowie claimed he was gay. Then he was an alien. Then he became one of the few white singers to perform on Soul Train.

This certainly doesn’t sound like your typical fascist. Why would anybody think different? Well, there is the following quote:

“I believe very strongly in fascism,” Bowie said in a 1976 interview with Playboy magazine. “Rock stars are fascists, too. Adolf Hitler was one of the first rock stars.”

People are always telling you, be authentic, be authentic. That’s how you will connect to others. Share your geeky stories. Be vulnerable. Be true to yourself.

And yet there’s David Bowie, who became a huge star by striving to be plastic, artificial, and impossible to pin down. He made up stuff and he lied for his own amusement and profit. He provoked and played the media. Bowie again:

“The only thing that shocks now is an extreme. Like me running my mouth off, jacking myself off. Unless you do that, nobody will pay attention to you. Not for long. You have to hit them on the head.”

And it’s not just Bowie or his rock star spawn like Madonna and Lady Gaga who get away with this. Look at the world of online marketing.

​​Ben Settle has admitted he consciously plays up his crotchety persona online. ​​Matt Stone has an oversexed alter ego he writes under, named Buck Flogging. The greatest copywriter of all time, Ross Manly, is not even a real person.

Fact is, authenticity is overrated. It’s much better to be entertaining, or at least interesting. If you are boring or unpleasant by nature, there’s no need to push that pollution out into the world.

​​Rather than being consistent with your “authentic self,” assume a new, more exciting viewpoint and unflinchingly defend it — for as long as you find it amusing or valuable to do so. ​​As Bowie put it:

“The only way I can be effective as a person is to be this confoundedly arrogant and forthright with my point of view. […] Nothing matters except whatever it is I’m doing at the moment. I can’t keep track of everything I say. I don’t give a shit. I can’t even remember how much I believe and how much I don’t believe. The point is to grow into the person you grow into. I haven’t a clue where I’m gonna be in a year.”

Email newsletter. I have one. Every day I write an email and share ideas that are not consistent with each other. But you might find it interesting anyhow. It’s available here.

Social proof concentration and when not to use it

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It all happened within three or four days. Ben Settle, Brian Kurtz, Abbey Woodcock, Kevin Rogers, and David Deutsch all emailed about the same topic:

Reclusive A-list copywriter Parris Lampropoulos was finally offering a training. He would reveal his best-kept, most profitable secrets to raise funds for his cousin’s cancer treatment.

The first email I got on the topic, I thought, this is interesting — but I’ve already got plenty of copywriting trainings as is. Second email, I thought, another email about that same thing. Third email, maybe I should get this. Fourth email, I better get this now while I still can.

This experience was an illustration of a persuasion principle I read about in a book called The Catalyst. The principle is called concentration.

In a nutshell, all instances of social proof are not the same. If you can get a bunch of people to independently recommend your thing, and they do it in real quick succession, it’s much more powerful than having it all spread out. If it’s spread out, then your prospect can forget about each individual piece of social proof, or rationalize it away. If it’s concentrated, he cannot.

This idea might might or might not be useful if you’re writing a piece of direct response copy. (You’ll have to think about it and make up your own mind.)

But if you’re interested in persuasion more broadly, then the principle of concentration definitely has immediate application. If you’re marshaling an army of lieutenants who will all fight for your cause, it makes sense to focus their attack on one specific point, at one specific time.

But here’s a question to leave you thinking:

Concentration clearly worked on me and got me to pay Parris some $300 for his very valuable training.

But are there situations where concentrating your message might be a less efficient use of your resources?

​​I personally think so. If you agree with me, and you can name some specific situations, I’d love to hear from you. Write in and let me know.

Repealing prohibition on multiple daily emails

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Prohibition in the U.S. ended in 1933 with the repeal of 18th Amendment. After that, states could make their own laws about the sale of alcohol.

Some states couldn’t wait to get soused.

But others kept up with prohibition. Oklahoma, for example, kept going with prohibition until 1959.

Today, there are still over 500 “dry” municipalities across the U.S. One recent study even found that prohibition, horrendous as it sounds, might be a good idea. According to this study, crime went up by about 10% in areas that went from dry to wet.

The point being, just because you can stop, doesn’t mean you should. And I’m not talking about prohibition, see? I’m talking about marketing, specifically email marketing.

Over the last few years, it’s become commonplace for companies to send a daily email. But there’s nothing magic about the number one.

You can send your customers more than one email a day. For example, most Agora imprints send at least two emails each day, with one being mostly content and the other mostly promotion.

So two is ok. What about more?

Email marketing guru Ben Settle combines his content and promotion in each email. That’s why he can get away with sending, for example, five emails this past Monday, and over 10 over a recent 3-day promo window.

Old direct marketing wisdom says to keep repeating something until it becomes unprofitable.

Of course, too many emails can become unprofitable. Maybe you do burn out your list after a time. More likely, you get to a point you’re better off spending your time doing something else than writing an additional email — perhaps working on building your list, or creating a new offer.

But most businesses never get to that point of declining email profits. Maybe your business is one of them. In that case, it might be time to start writing an additional daily email — and getting sloshed on all those extra profits.

Of course, this all assumes you make money from your daily emails. I don’t. That’s why I only send one a day. It usually has to do with marketing or copywriting, like what you just read. If you’d like to get my one daily email as it comes out, here’s where to go.

A planet where it rains dollars in the evenings

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There’s a planet out there called WASP-76b where it rains iron in the evenings.

(I’m not making this up.)

One side of WASP-76b always faces its star. This side is super hot — 2400 degrees Celsius — and iron melts there and rises into the air as vapor.

The other side of WASP-76b is always in the dark. It’s a balmy 1500 Celsius there.

In between the light side and the dark side, there’s a shadow area, or you might call it the evening area, where the iron vapor condenses and comes raining down.

Like I said, I didn’t make any of this up. Scientists reported it in a new paper published in Nature just a few days ago.

But what if I did make it up?

Well, I might be on to something profitable in that case.

Because as Ben Settle said in one of his recent emails, there’s a lot of value in “world building.” That’s what fantasy and sci-fi authors like JRR Tolkien and Frank Herbert do: They invent entire worlds or universes, including made up ecologies, histories, languages, mating rituals.

When done right, these made-up worlds have a coherence of their own… and they suck readers and fans in like magic.

Of course, maybe you’re not interested in writing a fantasy or sci-fi saga. Fear not.

World building also applies to marketing your stuff online.

Ben Settle is actually a good example of this, with his gooroos and Maynard trolls and conemtptible new product junkies — all characters who keep reappering in his emails.

But you know who’s even better at world building?

It’s somebody I call the “Ben Settle of Facebook.”

Much like Ben, this guy has a rabid audience that will pay outsized fees — $2k or $5k or more a month — just to sit at this guru’s feet and learn from him.

Much like Ben, he’s also a student of the classics of copywriting (Gary Bencivenga) and persuasion (Jim Camp).

The only difference is that, while Ben is abrasive and loves to mock and shame, this Facebook world-builder is all smiles and cuddles.

I’ve mentioned him many times in these emails, but in case you don’t know who I’m talking about, his name is Travis Sago.

Travis has a bunch of micro-groups on Facebook and each group is like a miniature part of a bigger story. Each group explains one aspect of Travis’s money-making mythology — things like tapping, the 30 year wealth shortcut, and the mini monopoly. It’s a masterclass in world building… and in making money rain down every evening.

But The Lord of the Rings is pretty lame if you hear me retell it. You have to read it for yourself. Same with Travis Sago. So if you want to see how he builds his worlds in all their detail and complexity, here’s the entry point into his orbit:

https://www.facebook.com/groups/milliondollaroffermojo/

Outrage with stupidity to milk info out of cagey or indifferent adversaries

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[Dear reader, in Hungary or elsewhere: In spite of saying I would quit it, I’m back posting my daily newsletters to this blog. I have two reasons. One, I never got going creating bigger articles out of these newsletters the way I planned. Two, I don’t want to kowtow to Google — they prefer fewer, longer articles — and I would rather write specifically for people like you. Thanks for reading. And now onto this inflammatory post:]

Two days ago, the president of the UFC, Dana White, got trolled into revealing a highly guarded secret. A bit of background:

The UFC hosts mixed martial arts fights, and on April 18 they were supposed to host the biggest and most anticipated fight in their history, between Khabib Nurmagomedov and Tony Ferguson. These two fighters are both on 12-fight win streaks in the UFC, and they were scheduled to fight four times already. Each time, the fight was cancelled at the last minute for some reason.

This time around, as sports organizations around the world cancelled events because of corona, my man Dana White refused to give in. “We’re going ahead with the fight!”

The only problem was they couldn’t figure out where to host it. It was originally supposed to be in Brooklyn, but that was now out. In fact, any other location in the US also became untenable.

“The fight is still on, guys!” White would repeat whenever asked, though he wouldn’t give any more details. So over the past month, speculation kept increasing. Fans were alternating between getting resigned to the inevitable fifth cancellation… and hyped when some new possible location for the fight surfaced. Meanwhile, even Tony and Khabib, the fighters who were supposed to be fighting on the 18th, didn’t know for sure if the fight was still on.

So that’s the background. The update from two days ago is that somebody created a fake Twitter account, mimicking a well-known MMA journalist, and tweeted:

“#BREAKING: Dana White and Vladimir Putin have reached an agreement on travel arrangements for UFC Lightweight Champion Khabib Nurmagomedov to come to the United States. He will fight Tony Ferguson. It’s happening folks. #UFC249 will go on as scheduled April 18.”

To which Dana White, big goof that he is, immediately blasted out a Tweet saying that it ain’t so, that Khabib is not fighting on April 18, and then to prove it, he finally revealed the whole card that’s scheduled for this corona-infested bout.

Which brings us to the present day, and something called Cunningham’s law:

“The best way to get the right answer on the Internet is not to ask a question; it’s to post the wrong answer.”

The sad fact is that in business, in love, and on online forums, there are many times when people are unwilling to answer your questions. Maybe the person you’re talking to is indifferent, or cagey, or hurt, or they just don’t like the implied power dynamics that come with you asking and them answering.

So if you ever find yourself in this situation, swallow your pride, and publicly make a dumb, completely wrong assumption about the right answer. If Cunningham is right, and I suspect he’s at least a little bit right, then an outraged somebody will jump in and say, “No! You’re so wrong! Let me tell you how it really is…”

But I think this Cunningham and his law go even farther. If you just swap out “right answer” and you swap in “response,” you get a good recipe for how to get yourself publicity and an audience online.

Of course, unless you want to be just a troll, you’ll have to figure out a reasonable argument to justify a seemingly “wrong” opinion that you use to attract attention. But it can be done, and guys like Matt Stone and Ben Settle prove it. Outrage and reason are a powerful combination. Aloe vera on its own is pretty bland and slimy, but it sure feels good once you burn your hand on the stove.