Ben Settle

My infotaining emails totally flopped for my first big DR client

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My first big direct response copywriting customer was Dr. Audri Lanford, back in 2017.

​​Dr. Audri and her husband Jim were direct response veterans — they ran a big Internet Marketing event with the legendary Jay Abraham back in the year 2000.

Audri and Jim died in 2019 in a freak gas leak explosion. I found out about that through Brian Kurtz’s newsletter because Brian was apparently good friends with Dr. Audri and her husband.

Back in 2017, Dr. Audri had an innovative offer called Australian Digestive Excellence.

​​ADE was a drink of some sort that fixed every chronic digestive problem you could ever have. According to the hundreds of testimonials Dr. Audri had accumulated over just a year or two, it seemed the stuff was really magic.

Now it was time to scale.

Dr. Audri had her source of cold traffic, I believe banner ads on a radio talk show website.

​​These banner ads drove leads to a quiz. And after the quiz, that’s where some patented Bejako emails kicked in.

Well, really, my patented emails were a 12-email sequence in the infotaining style of marketer Ben Settle. I just softened Ben’s somewhat dismissive and harsh tone to make it more suited to these tummy-sensitive leads.

Result?

What were the total sales, made ​across I don’t know how many hundreds or thousands of expensive cold leads?

Two. ​​Two sales total.

Why? Why???

The email copy was solid. Sure, I would do it better today, but even back then, I had a “George Costanza school of digestive health” email and one about “How to survive 5-star restaurant food.”

I don’t know the reason why my infotaining email copy flopped. But it brings to mind this old but gold point raised by master copywriter Robert Collier:

“It’s not the copy so much as the scheme back of it.”

Tweaking words is rarely your biggest lever. Even less so if your copy is halfway decent.

Instead, figure out the right scheme. The scheme to get in front of the right prospect. The scheme to get their attention. The scheme to appeal to hidden closets and cupboards of their psychology. The scheme to get them eager and greedy.

Do that,​​ and the specific copywriting tricks you use won’t matter all that much.

And now, let me tell you about my Most Valuable Email trick. It’s an email copywriting trick.

It might seem self-defeating to tell you about it. ​​

Except, through some magic, this email copywriting trick turns you into a 21st-century scheme man or scheme woman. Maybe one to parallel Robert Collier himself one day.

I won’t explain in more detail how the Most Valuable Email trick makes that happen.

For anybody who has bought and gone through my Most Valuable Email training, it will be obvious.

For you, if you haven’t yet gone through Most Valuable Email, and if you’re curious:

https://bejakovic.com/mve

You see it, but you don’t really see it

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A few days ago, Andy Griffiths, who publishes a newsletter about newsletter formats, wrote up an issue about email marketer Ben Settle. The most interesting bit came in the last sentence:

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I sent Ben Settle a few questions. He declined to answer, saying anyone could work out his business model by deduction. That’s true. It’s all there in the emails.

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But is it really?

I doubt Ben really believes that. He runs an info publishing business telling people exactly what’s really going on in his free emails, underneath the surface.

This extra information is worth paying for, and a lot. Ben’s info publishing business started pulling in $1M/year a few years back. Today it’s probably higher.

So the question becomes:

How can anybody sell something that’s out there for free?

It’s because you see it… but you don’t really see it. A-list copywriter John Carlton put it this way:

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The ads you see in the wild are finished products. All the work that went into creating that finished product is invisible. There’s no “infrastructure” to an ad, no curtain to peek behind once it’s posted or printed.

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Except of course there is a curtain to peek behind.

You can pay Ben Settle to find out how he runs his email marketing business — how he got you to pay him to find out how he got you to pay him.

You can also pay me to find out how A-list copywriters, like John Carlton above, wrote some of their most lucrative ads, and how you might be able to do something similar.

​​I worked it all out by deduction — well, not really. I had a secret resource at my disposal.

You can find out the details of that secret resource on the page below, which is the sales page for my Copy Riddles program.

For now, I will just say that today is the last day can get two free bonuses I have long offered with Copy Riddles.

The first bonus is Storytelling For Sales. The second bonus is Copywriting Portfolio Secrets.

Don’t buy Copy Riddles just for the free bonuses.

But if you decide you want to get Copy Riddles, you have until tonight at 12 midnight PST to get Storytelling for Sales and Copywriting Portfolio Secrets as free bonuses.

That’s just a few short hours away, and this will be my last email before the deadline. ​​

Once the deadline passes, Copy Riddles will remain available, but the free bonuses will disappear. My plan is to flesh them out and turn them into paid upsells for Copy Riddles.

To get the whole package before then:

https://bejakovic.com/cr

Threats and shaming in early-morning emails

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Two mornings ago, I found myself on the street outside my house, in the dark. There were no cabs because it was 4:30am on New Year’s morning. I took my phone out to rent a city bike as the first step of catching my 7am flight, but instead of opening the bike app, I automatically opened my email inbox.

“Hello,” I said. “This will be useful.”

It turns out I’d gotten a new email from marketer Ben Settle. The subject line read:

“Why my ‘no coming back’ policy will inevitably be the new normal”

Ben was talking about his policy of never allowing people who unsubscribe from his paid newsletter to resubscribe.

I have no doubt that Ben’s prediction is right, and that this policy will become more and more common.

After all, newsletters are the Ford Edsel of the information publishing industry.

As Agora founder Bill Bonner, who has sold billions of dollars’ worth of newsletters, supposedly said once, nobody wakes up in the middle of the night, heart racing, pajamas wet from sweat, with the sudden realization, “Good God… we’re all out of newsletters!”

Newsletters are something that the marketer dreamed up, because they provide continuity income, automatically, without the need to keep getting credit card details.

Newsletters are something the market doesn’t really want, not without a huge amount of bribes, indoctrination, and in Ben’s case, threats and shaming. From his email about his “no coming-back” policy:

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“Plus, practically speaking, if the trash lets itself out why take it back in?”

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Whatever. People will justify anything to themselves out of self-interest.

Fortunately, my self-interest isn’t aligned with selling you a newsletter, because I tried it and found I hate it, even before I had to give a single thought to retention.

The good news of that is, I don’t have to threaten you or shame you, which is something I find personally distasteful.

The bad news is, I don’t ever hear the satisfying sound of shopping-cart notifications telling me I’ve made a bunch of sales on autopilot.

Instead, I have to keep sending emails, writing sales letters, and doing my best to tempt you into buying the offers I’m selling.

That’s okay. Like I keep saying, I’m okay with working a bit, regularly, and for the long term.

And I’d rather have my freedom, both from the fixed schedule of publishing a paid newsletter, and from the psychological toll of barking at my subscribers and cracking my whip at them.

Perhaps you also value freedom over automatic shopping cart notifications. Perhaps you can understand where I am coming from. In that case, you might like to sign up to my (free) daily email newsletter.

You can try it… find it doesn’t work for you… unsubscribe… and later, if you change your mind, you can subscribe again. No threats or shaming.

To get started, click here and fill out the form.

Are your emails too long? A litmus test

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A tale of two long emails:

A few days ago, I recorded a breakdown of a Ben Settle email that got me to subscribe to Ben’s $97/month Email Players newsletter.

That email is long, very long, almost 1,700 words.

I use that email as a reminder to myself whenever I worry my own emails are getting too long. The fact is, if you have the right message-to-prospect fit, you get your reader in a hypnotic trance, and length becomes an asset, not a liability.

Then this morning, I did a copy critique of an email that’s also long, and clocks in at almost 1,100 words.

This second email is interesting and insightful. It makes a bunch of convincing sales arguments. At the end of it, I want to actually take up the offer the email is making.

And yet, part of my critique was that this email is probably too long. Even though it’s interesting. Even though all its parts are necessary. Even though it is actually shorter than Ben Settle’s email.

​​Still, this second email just feels too long.

Why? What’s the difference?

It’s not the writing, the formatting, or even the design.

The difference is that Ben Settle wrote his very long email for his own list and his own business.

On the other hand, the quite long email I critiqued this morning was from a freelance copywriter, working for a client.

​​That’s the real litmus test for whether your emails are too long. If you like, I will explain.

The reality is you have two sales to make as a freelance copywriter. One is to your client’s market or audience — the sale you probably think you’re getting paid for.

But you have another sale to make. And that’s to the client himself.

If the client doesn’t like your copy, he will nag you to change it. Or he will neuter it himself. Or he just won’t run it.

But wait, it gets worse.

You might count on your powers of persuasion to make your client see the light. To convince him to try out your long email as-is, without changing a word.

And you might succeed. But there’s a good chance that your long email will get less response, not more, compared to a shorter email.

For example, the email I critiqued is trying to get people to sign up to a free webinar. There’s a fair chance that a much shorter email, which just hypes up the urgency and scarcity and repeats the phrase “hot new opportunity” a few dozen times will actually pull more webinar signups.

So why would you ever want to send longer emails, with three pages of story and argument and proof?

Well, I told you already. Because those are the emails that select the right people. That get those people not just to click or opt in, but to buy from you. That get those people not just to buy from you, once and at $37, but to spend thousands of dollars with you over a period of years. The way that Ben Settle email did with me.

Unless you have a very, very sophisticated client, those are not things that your email copy will ever be judged on.

Instead, you’re much more likely to be judged on the client’s gut feeling or some shortsighted metric. “I don’t know, it’s kind of long, isn’t it? The other email we tried is much shorter. And it got more clicks to the optin page.”

I’m telling you all this because today is the last day I’ll be promoting my coaching program for a while.

Over the past seven days promoting this coaching program, I realized there are two categories of people who make a good fit:

1. People with their own quality list and their own quality offers, whether products or services

2. Copywriters who have near total control of a client’s email list, and who also have some sort of rev-share deal on the money coming in from that list

If you fit either of those categories, and if you want my help and guidance in making more money from the lists under your command, then as a first step, get on my email list. After that, we can talk in more detail.

And if you’re a freelance copywriter, but you don’t fit either category above, then my advice is to work towards getting into one or the other or both of those categories.

And not only because it would make you a good candidate for my coaching program.

But also, because those two categories are the only place where you will be truly be judged on your results and your copywriting abilities, rather than on how well you can divine and cater to your client’s whims.

Plus, the two categories above are where the real money is. Or where there’s the potential for real money. At least in my experience — and I’ve been in both categories.

“Steal” a secret from the master email copywriter

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Yesterday I read an article about an American named Ryan Neil, who spent 6 years living in Japan, apprenticing to become a bonsai master.

During those 6 years, Neil was beaten, humiliated, exploited, and encouraged at every step to quit. In between the abuse, he didn’t even get taught anything, not directly. From the article by Robert Moor:

“Neil learned that an apprentice is rarely given overt lessons; he is expected to watch out of the corner of his eye and ‘steal’ his master’s secrets.”

This reminded me of a curious thing I had spotted recently by watching Ben Settle out of the corner of my eye.

Day after day, I noticed the same pattern. Something Ben was doing, probably consciously, to make his emails easier and more fun to read.

But maybe it was all in my mind. So I went back this morning and checked the past 30 days of Ben’s emails.

It seems elBenbo has been busy recently, because the past two weeks of his emails have almost all been reader questions or testimonials, leading quickly into an offer. Those emails didn’t show the pattern I had spotted.

But the two weeks before are where I noticed the pattern. I spotted it in 8 out of 14 of Ben’s emails during that period.

Now as a matter of transparency, let me say:

1. Yes, you can really call this a secret, because it makes content much more engaging and easy to consume, and yet most marketers don’t use it nearly as often as they could or should…

2. Yes, you can even call it a trick, because it’s quick and easy to do…

3. No, it will not sound particularly sexy or revolutionary when you hear it. But such are most of the things that Ben does. And yet he’s still really the master of email copy.

And in case you’re wondering:

I’m not talking about teasing, trying to get a no, or writing bullet-inspired subject lines.

I’m talking about a specific trick to do with infotainment. It’s more subtle than any of the techniques above, and probably more powerful as well, at least for getting people to come back and consume more of your writing.

Also, it’s something I’ve never seen him talk about in any of his paid products, or for that matter, anywhere else.

So here’s the deal:

If you’ve bought my Most Valuable Email training already, and you have a hunch of what trick I’m referring to, then write me and make your best guess. I will confirm if you’re right, and I will spell it out otherwise.

And if you have not yet bought my Most Valuable Email training, and you’d like to know this trick, then can consider this secret an extra bonus, live for the next 24 hours.

Buy the Most Valuable Email in the next 24 hours, until Tuesday Dec 6 at 8:33 CET, and along with the other bonuses I offer with the training. I will then write you separately, explaining Ben Settle’s infotainment secret and giving examples from his emails.

Of course, a​fter the deadline tomorrow, you can still buy the MVE training. But if you buy after tomorrow, I won’t share this extra bonus with you.

To get a jump on that deadline:

https://bejakovic.com/mve

“Why would you ever say anything that’s not awesome?”

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This past summer, I wrote an email about how I was struggling to get through the Dig.This.Zoom course, in spite of having paid $1,200 for it.

Maybe it will turn out the course wasn’t an entire waste of money, because it did provide me with the following quick story:

In one Dig.This.Zoom lesson, Aaron Winter, former copy chief at Motley Fool and guru to super successful Dig copywriters like Dan Ferrari and Austin Lee, was talking about headlines.

​​”So there’s headlines,” Aaron said, “and then there’s… stuff? Content? We reject that. Ideally, they’re all headlines. Why would you ever say something that’s not awesome?”

In slightly clearer words, Aaron was saying that each line of your copy should have as much pull — as much emotional weight and curiosity and benefit, all fused together — as your headline has.

This is the kind of inspirational but vague mysticism that made me start to tune out the entire Dig.This.Zoom course.

Fortunately, Austin Lee, who was on this particular Dig.This.Zoom call, chimed in at this point with some practical advice:

“One of the most fun and educational exercises you encouraged me to do was write a headline for every little section of my outline. I really wrote an entire promo of maybe 26 or 32 headlines all the way down through the offer.”

I bring this up (spoiler alert) because I am promoting my Copy Riddles program. Whenever I do promote this program, I always get some form of the following question:

Is Copy Riddles just about bullets OR about about copywriting in general?

The answer is yes.

As Aaron says above, copywriting is really about your best headlines. And your best headlines are really just your best bullets. Or as Ben Settle put it once:

“Bullets still work, never stopped working, and will always work — When written correct everything ‘comes’ from the bullets, including non-bullet copy or ads where there are no bullets.”

Copy Riddles is now open and ready to turn you into somebody who writes stuff that’s awesome. Whether that’s awesome bullets, awesome headlines, or awesome body copy.

​​In case you’re interested:

https://bejakovic.com/cr

A repetitive exercise you can practice daily to level up as a copywriter and marketer

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This past summer, in reply to a particularly fluid and thrilling email I had written, a reader wrote in:

Very thrilling and fluid email – and you weren’t even selling anything.

I don’t do copywriting again, but I’ll handwrite this one.

I’ve hand copied copy before, including daily emails. I found it useful in that it forced me to slow down and actually read the damn thing. In this way, I spotted some things I wouldn’t have spotted otherwise.

But as I’ve written before, I never found any magic in hand-copying stuff.

​​Instead, I find that there are faster and more effective “neuroimprinting hacks” than cramping up your hand and sweating up your brow while word-for-wording other people’s stuff.

In the words of hack & tactic master Ben Settle:

I have long been convinced — and been proven correct time, and time, and time again — that simply learning, understanding, applying, and mastering the basics & fundamentals of marketing, copywriting, persuasion is probably the most powerful marketing “hack” you can ever possibly possess.

That might not sound like much of a “hack”. But if you read that quote once or twice more, and maybe give it a bit of thought, you might be able to come up with something like a hack — or at least a repetitive exercise you can practice daily to level up as a copywriter and marketer.

And if not, I got some possibly bad, possibly good news for ya:

​​Unlike in that previous fluid & thrilling email, today I am selling something. ​​It’s my Most Valuable Email course, which teaches you just what I have been preaching in this email — a repetitive exercise you can practice daily to level up as a copywriter and marketer.

In case you are interested:

https://bejakovic.com/mve

My best Ben Settle impression

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Spanish copywriter Iván Orange, who bought my Most Valuable Email course, reports:

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I want to take the opportunity to tell you that the day after I read MVE, I sent my list a first [MVE trick] email, using an idea from one of your swipe file emails.

That day I sold one of my courses, which made me make 5 times more the investment in MVE, so I’m looking forward to keep improving in this technique and make many more sales.

Hope you are very well John, I keep reading you.

Iván.

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Let me do my best Ben Settle impression and say:

Not everyone gets results like this.

Before ever writing a single email using my Most Valuable Email trick, Iván built a large email list, products that people want to buy, and credibility in the industry.

For reasons that are ultimately beyond me, most people will never do the groundwork Iván has done and build up the same kinds of assets for themselves, so they too can be in a position where they can send one email and make $500 in return.

But wait.

I’m not done imitating Ben or negative striplining you.

I make lots of promises for my Most Valuable Email course. But in spite of Iván’s experience above, making 5x ROI in the first 24 hours is NOT one of those promises. Not because you cannot use my MVE trick make sales, But because it’s overkill. If all you want to do is to make quick and short-term sales, there are easier ways to do that.

On the other hand:

If you want to grow your email list… create interesting products that people want… and build up your credibility in the industry… all with an email copywriting trick you can learn in under an hour… then those are promises I do make for MVE.

Whatever the case, get your lovin’ here:

https://bejakovic.com/mve

Ben Settle or Daniel Throssell? My #1 recommended resource to learn email copywriting

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In my email yesterday, I wrote that I’m traveling for a few days and that my subconscious let me down.

That’s because I wanted to write a quick and easy email. But even though I channeled my inner Gary Bencivenga and summoned the giant within to help me out with my copywriting duties, I got nothing.

​​Absolutely nothing…

​​Or so it seemed.

In reality, maybe the giant within did do some work on my behalf.

Because there was something about the email I did end up writing yesterday.

For some reason that’s not clear to me, it provoked a bunch of earnest, curious, and even strange responses from people on my list. These responses will provide me with good email fodder for the next few days and maybe beyond.

​​To start with, here’s a question I got from a reader named Paul:

I am a relatively new copywriter but one thing that fascinates me is email copywriting. People like you, Ben Settle and Daniel Throssell make their email interesting to read, persuasive, even addicting.

If you could recommend some/one resource for learning email copywriting, which would you recommend? (besides your 10 commandments book, which I already bought and read, btw it’s a really great book)!

Well, if you have $100, you can give it to either Ben Settle (for his Email Players Skhema that comes with his Email Players monthly subscription) or to Daniel Throssell (for his Email Copywriting Compendium).

​​I have both, and I cheerfully endorse both.

Also, some time soon, I will re-release my Most Valuable Email training in a formal, course-like format. That will also sell for $100.

​​I’m biased to the tactic I discuss in that training, because it’s been responsible for many good results for me personally. So maybe you can just wait a bit and give me your $100 when the Most Valuable Email is available again.

Of course, there’s also an entirely different route if you want to spend you $100 in the best way.

Most people won’t want to hear this. But if you want to learn email marketing, I mean really learn it, then the best resource I can recommend is…

Active Campaign. Or MailChimp. Or Constant Contact. Or whatever.

The email software you use isn’t important.

What is important is that you start your own list.

Do it today.

And then later today, write a short email and send it to your list, even if you’ve got zero subscribers.

​​In that email, give a little occasion of what happened to you earlier in the day — “this Bejako character suggested I start my own newsletter.” Then tie it up with something you learned about email marketing by reading the newsletters of people who are a few years ahead of you.

Such as, for example, the fact that there’s a lot of value in free daily email newsletters, if you will only read carefully and then apply the advice.

So write that email today.

And then tomorrow, do it all over again, with a new occasion, and a new bit of something you learned.

Keep this up for a week. Then 30 days. Then for 90 days.

By that time, I bet you will be well on your way to making your own emails interesting, persuasive, and even addicting.

All right, so much for the free but valuable advice that almost nobody will take.

Again, if you’ve got a $100 burning a hole in your pocket, you can buy solid courses from both Ben, Daniel, and eventually from me.

But $100 will also get you 11 months of the lowest plan of Active Campaign. That’s the software I personally use. It’s fine, and I’m fine endorsing it to you.

If by some small chance you want to take my advice and want to get started now, you can use my affiliate link for Active Campaign below.

And if you do sign up for Active Campaign using my affiliate link, send me an email and let me know.

Once you set up your optin form, I’ll get on your list.

I don’t promise to read your emails all the time. I certainly don’t promise to give you feedback or coaching or public endorsements.

But I do promise to stay subscribed for at least 90 days. And maybe knowing that at least one person is on your list will be enough accountability to allow you to go from being fascinated by email copywriting… to being fascinating.

In case you are ready to get going:

https://bejakovic.com/activecampaign

My takeaways from yesterday’s informal survey now that I’m out from under a mountain of virtual mail

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I’m way behind schedule today because I spent much of the day buried under a virtual mountain of virtual mail. And each time I clawed my way to the surface, gasped for air, and pulled out a stray bit of virtual paper from my throat, another batch of virtual messages landed on top of my head and buried me again.

The context:

Yesterday, I asked my list what the most recent podcast they listened to is. I also offered a little bribe to get people to respond.

An arenaful of people took me up on my offer and wrote in with their most recent listened-to podcast. As a result, I found out some interesting things about my readers:

1. They listen to more business-related podcasts than purely fun or general-interest podcasts. It was about a 60-40 split.

2. The podcasts that came rolling in were extremely diverse. In spite of all the responses I got, there were very few duplicates.

3. The one marketing podcast that did pop up multiple times was the Chris Haddad Show, in particular the episode with David Deutsch.

4. The general interest/purely fun category was broken up into three main groups: 1) self improvement (by far biggest), 2) comedy (second biggest but relatively small), and 3) truly off the wall stuff. A few examples of the last category:

“I’ll be honest — it was Words In The Air, a spoken-word poetry podcast that’s completely useless to you”

“Something to Wrestle with by Conrad Thompson and Bruce Prichard. It’s an insiders view of the WWE from the days of Hulk Hogan, through Stone Cold, up to today.”

“Recently, while on a five hour drive… My wife made me listen to this podcast where women tell their birthing stories. It was horrible.”

There are two takeaways I can make from this. Maybe they will be useful to you also:

The first is that if you keep writing daily emails long enough, then people on your list begin to be a composite of you and your interests.

After all, points 1,2, and 4 above describe me and interests pretty well (except for the birthing thing).

​​As for #3, I’ve listened to an episode of Chris Haddad’s podcast once, though that was the episode in which my name and my 10 Commandments book were mentioned.

My second takeaway is that Ben Settle might be right.

Ben said somewhere, probably in one of his emails, that he never surveys his list about what products to create next. He doesn’t ask people or about their tastes either. Or their preferences.

​​The only worthwhile survey question, says Ben, is what people bought last.

That was why yesterday I asked for just one podcast, and the most recent one you listened to. I believe this produced a much more honest and insightful survey than had I asked, “What are some of your favorite podcasts?”

Anyways, I now have a lot of good info for when I do decide to make a podcast push.

That won’t be right away. I still want to put out some new offers first.

I also plan to convert some of the offers I’ve launched already into offers I can promote all the time.

All of which means, I might not be offering my Email Marketing Audit much longer.

If you have your own email list, and it’s making you some money, then my quick and easy audit could be worth a lot more to you than I charge for it.

You can find out more about it at the link below. And if you are curious about it, then I can repeat yesterday’s message:

The perfect moment is now. The moment never was this good. It might never be this good again. So to get started while this window of opportunity is open:

https://bejakovic.com/audit