Social Proof – Page 3

Why I ignored your social proof

September 17, 2023 by John Bejakovic

I remember an email once in which marketer Ben Settle wrote,

“Ignore social proof when buying.”

I reckon that was a sweetly pointless message, since in his very next email, Ben sent a testimonial to convince people to buy his offer.

Yesterday, I sent out an email with a job posting for a content writer. I got lots of responses, and witnessed lots of selling strategies and offers.

As I read through these applications, I floated up and above my own body, and observed my own reactions. Here’s one surprising revelation from that out-of-body experience:

A few people sent me testimonials for themselves or their work, or fancier still, they included a link to testimonials on their site.

I just frowned at this. “What good are testimonials to me?” I said. “I know exactly what I’m looking for, and either I see it here in the application, or I don’t.”

I thought about this afterwards.

It’s a rare situation when we know exactly what we want.

Most of the time, we are vague on what we want, how that should look, and even why we want it. So we ping the environment for clues. That’s why social proof is so good in so many situations.

Yes, like my job listing yesterday shows, there are situations when it makes no sense to provide social proof, and where it might even work against you. But such situations are vanishingly rare.

It probably doesn’t make much sense to worry about it, not unless you’re applying for a job where the customer or client hyper-clearly spells out what he is looking for.

So my only advice today is to flip the above story inside out, and to repeat what Ben Settle said:

Ignore social proof when buying.

Instead, make up your own mind.

And if you do ever read a testimonial or endorsement, treat it for what it is — somebody leaning over to you at the roulette table and whispering in your ear, “I suggest betting on red. It worked for me last week and I won a bunch o’ boodle.”

It might be sound advice… but only if you’re playing with money you can afford to lose.

That’s my public service announcement for today. Tomorrow, like Ben did a while back, I’ll probably send you a testimonial, one to sell my Copy Riddles course.

But that’s tomorrow. Today, I’ll just point out that there are lots of very clear and very good reasons you might want to join Copy Riddles even if this were the first time I were offering this training, even if it had zero social proof, and in fact even if you knew little to nothing about me personally.

All those reasons are spelled out on the first two and a half pages of the Copy Riddles sales letter. If you’d like to read that so you can make up your own mind, here’s the link:

https://bejakovic.com/cr

A VERY busy man writes me a note

September 2, 2023 by John Bejakovic

Last week, I got an email with the subject line, “A note from a VERY busy man.”

“Oh God,” I thought.

Before I clicked to open the email, I saw that the very busy man’s name is Tom O’Donnell. I looked Tom up.

It turns out he is a business consultant, a specialist in negotiation, a polyglot (Serbo-Croatian, Vietnamese, Turkish), and a former event manager involved in “producing events for people such as the Queen of Norway, the Princess of Sweden, Arthur Miller, the Dalai Lama, three Presidents of the United States, four Vice Presidents and others.”

“All right,” I said. “So maybe Tom really is VERY busy. Then why is he writing to me?”

Here’s Tom’s note:

===

It is possible that you do not actually know me although I am a subscriber to your newsletter. I am a VERY busy man who is frequently too busy to slow WAY down and listen to outside ideas and take counsel from others (to my regret) but one exception I have made is to purchase every thing you offer and I have sat here today and realized how valuable all of it is to me (I can’t speak for others.).

I had been trying to learn copywriting as a way to increase my ability to sell and influence others so I had discovered your riddles course and enjoyed it, then the daily newsletter, then the MVE, then the postcards, and today I purchased the Amazon book and subscribed to the bookclub and I have been sitting here in Minnesota, USA as you sit and work in Spain and I wanted to thank you for the work and effort.

Your material and the people you recommend (like Ben Settle) are becoming my approach to how I conduct my life. I am 76 years old and have had some fine coaches and models but discovering you was truly mind-changing. Please keep it up. As you once wrote about Ben Settle (let me paraphrase) “Ben Settle is an acquired taste.” In you, I have discovered what I need. Thanks and PLEASE keep it up.

Tom ODonnell

p.s. Use this any way you choose.

===

I am choosing to use Tom’s very flattering note by featuring it in this email, with gratitude.

But you might wonder whether there’s any point you can possibly take from this email besides the fact that I am a swell guy, at least according to Tom.

There is a point you can take away. In fact, this email is a illustration of an important technique I had spotted last year, and started practicing since.

This technique I believe is very valuable — perhaps VERY valuable. From what I see, it’s also very underused.

In case you are interested, you can see this technique explained and described below in an email I wrote last year.

By the way, I often cringe when I read my old emails, but this particular one happens to be a favorite. In case that’s got you curious:

https://bejakovic.com/send-me-your-praise-and-admiration/

How to seek out testimonials

April 13, 2024August 23, 2023 by John Bejakovic

Yesterday I held a coaching call with a coaching client. At the end of it I asked if he had any last questions for me. He did:

===

Do you do anything to seek out testimonials? Because I don’t feel I’ve gotten anything since I’ve purchased your course that enticed me to do it. But maybe I might have missed it. I feel I don’t do a great job of it. I have one follow-up email for people who purchased my [course] a week later and another one for [his other course].

===

Great question.

Testimonials are super important, both for possible future buyers and for that person who just bought — it makes it more likely they appreciate what they just bought, and get value from it, and stick around.

Beyond that, testimonials are super important for you, the person who created the course — or at least they are for me.

Making a sale is nice, I won’t lie.

But hearing that somebody actually appreciates your work (as I’ve had happen lots of times) or genuinely had a life-changing experience due to it (as I’ve had happen on a few occasions) makes you feel good about what you do… makes you more likely to stick with it for long term… makes you more likely to put in extra effort with the next product you launch, because you realize what can be at stake.

So how do you seek out testimonials to benefit your present customers, your future customers, and yourself?

Here are three different strategies, ranked in terms of how effective they’ve been for me:

One, like my coaching client said, is an automated followup process. It’s better than nothing, but I’ve found it pretty weak in general.

I had a followup email for my Copy Riddles course back when it was delivered as a “live” course that went out one email a day. After the complete batch of course emails had gone out, I would let a couple days pass, then send out an extra “what feedback do you have for me” email.

I did get a few testimonials that way, but it was nothing to write to a motel, hotel, or houseboat about, and certainly not to home.

The second strategy I’ve used is a request for a testimonial inside the product itself. I usually end my courses with a little signoff. Here’s how I end my Most Valuable Email course:

===

We’ve reached the end of this course. I want to say thanks once again for your trust in me, and for getting this course. And I’d like to commend you for making it to the end — most people never do that.

I hope you will apply this Most Valuable Trick for yourself, because it really has been that valuable to me, without any hyperbole. And it can be the same for you. If you do apply it — when you do apply it — write in and let me know the results. I’d love to know.

Good luck, and I hope to hear from you soon.

===

I have had a fair number of people finish courses and write in with feedback after I prompted it like this. Perhaps it’s a better moment than when a followup email arrives — the end of a course is an emotional high, at least if the course is good.

But the third and most effective way I’ve sought out testimonials is simply engagement, as in:

1. Writing engaging emails (the recent “Even numbers for the dead” email drew a lot of replies, including some that were effectively testimonials)

2. Using engagement bait (as I do often, see my “Magic boxes” email from a few days ago for that)

3. Actually engaging directly with readers, in some limited but real way

And of course, when people give you testimonials, you want to encourage more such behavior. That means you feature the testimonial not just on your sales page, but in your emails. Name the person. Say you appreciate what they’ve done for you. And mean it.

Let me give you an example:

A few days ago, out of the blue, I got an email from a new subscriber, Pete Reginella.

Pete had bought my 10 Commandments book on Amazon without being previously on my list. He signed up to my list to get the little-known, apocryphal 11th Commandment. He read the welcome email which delivers the bonus, which starts out like this:

“First off, thanks for reading my 10 Commandments book all the way to the end. I’d love to hear what you thought of it, particularly if you thought it was wonderful. Just hit reply and let me know.”

Pete did write in, and I’m grateful to him for it. Here’s what he had to say:

===

Hey John,

I’ve read lots of copywriting books in my short time as a copywriter and I must say…

Yours was actually the only one I couldn’t stop reading.

I actually read it all in one sitting.

It was very easy to consume and well written.

===

So that’s a short how-to course on seeking out testimonials.

As for a short how-to course on the supreme element of your copy to worship above all others…

… and a short how to course on getting everything you want in life, at least the material stuff…

… and a short how-to course on making your copy easy to consume…

… for all that and more, check out my 10 Commandments book:

https://bejakovic.com/10commandments

One big proof element

August 18, 2023 by John Bejakovic

I read a story this morning about Tim Meeks, the inventor of the harpejji.

The harpejji is a new instrument, one of only a few new instruments invented in 21st century to actually take off. It’s a combination of a piano and an electric guitar. It sells for $6,399 a piece, and Meeks sold more than $1 million worth of them last year.

That’s where we are today. Here’s how we got to where we are:

Meeks invented the harpejji in 2007. He made videos of himself playing the thing. He showed it off at music festivals. He had a few other harpejji enthusiasts play it and hype it up for him.

Sales. Were. Meager.

And then one day, Meeks was at a trade show in Anaheim, CA. Somebody tapped him on the shoulder.

“Hey, can you teach me how to play this thing?”

Meeks stared for a moment and then snapped out of his trance. “Sure,” he said. “Sure! Of course! I’d love to!”

It was Stevie Wonder who was asking.

Stevie Wonder loved the harpejji. He bought one immediately. He has since performed a bunch with it in public.

And here we are today. Point being:

One big proof element can be worth 100 small or middle-sized proof elements.

In fact, entire sales promotions, and even entire businesses, have been built on the back of one big proof element.

So if you’re smart, you will work to get yourself such a big proof element, or maybe even to bake it in to your offer when you create it.

But on to business. I have my Most Valuable Email course to sell. And odds are, you haven’t bought it yet, because only about 5.1% of my list has bought to date.

I’ve shared lots of proof elements for MVE so far:

My own results, tangible successes, and intangible benefits resulting from applying the MVE trick…

The reason why of the thing, which I hint at publicly and explain in detail inside the course…

The testimonials and endorsements and even money-making case studies from many satisfied customers.

The fact is though, none of this qualifies as the One Big Proof Element.

So let me tell you that feared negotiating coach Jim Camp used the Most Valuable Email trick on the very first page of his legendary book Start With No.

This book has formed and influenced other influential people, like email marketer Sen Settle… business coach Travis Sago… and FBI negotiator Chris Voss.

Did all these influential folks find Start With No influential because of the ideas inside?

Yes, but — the presentation was also immensely important. In fact, in the case of somebody like Camp, the presentation and the ideas were really an indistinguishable blend.

If you’re a Jim Camp fan, it will be obvious to you how Camp is using the MVE trick in Start With No once you know what this trick is.

And whether or not are a Camp fan, if you would like to have similar influence on your readers, particularly the influential ones among them, then Most Valuable Email might be your ticket. Here’s where to buy it:

https://bejakovic.com/mve

I challenge you to figure out what’s really going on in this email

August 4, 2023 by John Bejakovic

I wrote up the following email in a deliberate way.

If you can figure out what I did, and do the same regularly, it’s likely to be very valuable for you.

I challenge you to try and figure it out:

This past Sunday, I did my Simple Money Emails giveaway via Josh Spector’s newsletter. I also opened up the paid and related 9 Deadly Email Sins presentation for sign up.

One of first people to take me up on both offers was Dr. Stuart Marmorstein.

Stuart is the founder and developer of the Assisted Self Alignment Protocol™. He teaches Applied Kinesiology/Muscle Testing classes to people with doctorates in various healing arts. He also runs a thriving chiropractic business in Houston, and he writes a newsletter to his patients both to keep in touch and to keep future business flowing.

And right after deciding to buy a ticket for the 9 Deadly Email Sins presentation, Stuart wrote me to say:

===

Thank you again for your generous offers. I took you up on the free ones AND the paid one that will help you recoup your ad spend and keep me from wasting mine later!

I’m not sure when your class is next Monday (I’m still currently in Central Time, U.S. and dreaming of being in Portugal). If the timing is right, I’ll be in the class live, otherwise I’ll catch you on the replay. I always get value from anything you write.

===

You might think the point of this email is Stuart’s nice endorsement of me, and showing off his vote of confidence for the upcoming 9 Deadly Email Sins presentation.

And it absolutely is that. But there’s also something more going on in this email.

I’m also previewing some of the content I will cover in that 9 Deadly Email Sins presentation, specifically in Sin #7.

Because, like I promised you at the start, this email you’re reading does something specific and deliberate.

You might think it’s using the hypnotic word “try” above in my challenge.

But that’s not what I have in mind.

You might think it’s just shameless teasing.

But that ain’t it either.

Maybe what I’m doing is obvious. Maybe it’s not.

Either way, it’s something I frequently see business owners, marketers, and professional copywriter not doing in their own emails, even though it’s directly tied to making sales more regularly, more easily, with fewer questions or objections about price, content, exceptions etc.

If you want to find out what I have in mind, then the deadline to sign up for 9 Deadly Email Sins is just two days from now, Sunday Aug 6, 2023 at 8:31pm.

The presentation will happen live, next Monday, Aug 7, at 8pm CET (Barcelona). That’s 7pm if you’re in Portugal, or dreaming of it… 2pm EST (New York)… and 11am PST (LA).

Some time after this 9 Deadly Email Sins presentation is over, I will bundle it up with Simple Money Emails, and sell it for $197, almost double what it costs now.

So if you want to keep yourself from pointlessly wasting your ad spend as well as your education budget… and if you want to confirm to yourself that you bested my challenge and figured out what I did deliberately in this email… then here’s where to get your ticket in time:

https://bejakovic.com/sme-classified-ty/

Simple strategy to build your status, turn readers into advocates, and create a content flywheel

June 16, 2023 by John Bejakovic

Yesterday, I wrote an email about true magic, in which I promoted my Most Valuable Email course right at the top. I got a reply to that email from reader Jakub Červenka:

===

John, I hope you are selling tons of mves.

Had I not bought it already, I would now, just as a thank you for many clever ways how you pitch it.

===

Perhaps you skimmed across Jakub’s message just now, without really reading. I hope you didn’t. But even if you did, well…

I always thought that when people write emails featuring a reader comment, it’s all about being 1) pressed for time, because it’s easy to write an email that’s mostly a reader reply, and 2) self-serving, because the reader comment is usually a testimonial or an endorsement of some sort.

And no doubt, both of those are good reasons to regularly feature reader comments in your emails.

But there are other good reasons, too.

For one, it shows off you have readers. Don’t scoff.

Lots of people who write a newsletter don’t have any readers, particularly readers who are engaged enough to reply. So if you do have ’em, and can prove it, it builds your status and authority, independent of the content of the actual reply you got.

For two, it acknowledges and recognizes the reader who wrote in. It’s nice to see your name in print, going out to thousands of people, even if it’s just in an email.

Plus, it can give the reader added benefits. I’ve had Ben Settle featured something I wrote him in one of his emails, and people found me and signed up to my list as a result.

Point being, featuring a reader’s reply can benefit that reader in different ways, making it more likely he sticks around and becomes an advocate, not just a reader or customer.

For three, it encourages more responses in the future. This contributes to all the other benefits I listed above.

I could go on. But if you weren’t convinced by three arguments, what are the odds you will be convinced by a fourth? Slim.

Meanwhile, back at the ranch, perhaps you too are in the daily race to find clever ways to pitch your offers. And perhaps you find yourself writing things that are a little too dry and literal. Perhaps you don’t even have any readers replying to your emails yet. If so, here’s a way to fix it:

https://bejakovic.com/mve

I am wired for story… from a trusted, liked, famous source

May 6, 2023 by John Bejakovic

A non-personal but true story:

Late into his career escape artist Harry Houdini started cutting some corners in his stage show.

Houdini was injured and physically exhausted, and it was hard to put in the same level of shoulder-dislocating, suffocating, skin-tearing escapes he used to put on.

Sure, Houdini still did some of that, but he minimized it. Instead, he filled up the empty time on stage with some magic tricks and with talking. About himself.

One viewer was shocked and disgusted.

This viewer was the newspaper critic for the local paper in Nottingham, England. So rather than simply firing off an outraged email to Houdini to say how the show isn’t as good as it used to be and to demand to be unsubscribed, this critic wrote up the following review and published it in his paper:

“Why on earth should Houdini imagine that any audience would be entertained by hearing a long and uncalled-for account of what he has been doing during the past six years… people go to a vaudeville house to see a performance… not to hear a diatribe on the personal pronoun around ‘the story of my life, Sir.”

Truly, who would want to hear a diatribe on the personal pronoun? Certainly not the critic.

But the audience?

Turns out Houdini broke all attendance and earnings records that year. He earned the highest salaries of his career, pulling down $3,750 a week — about $60,000 a week in today’s money.

Now at this point your brain might jump ahead and conclude, That’s the power of personal stories and reveals! Almost $60k a week! Let me get on it!”

But I’ve made the point before, and I will make it again:

Nobody cares about your stories and personal reveals. Not unless you already have real authority and even fame.

When Houdini changed up his show to be more personal and story-based, he had already been performing his stage show for decades. He didn’t change the core of his show during that time, and it’s probably a good thing. It’s what the crowds wanted and expected.

But then Houdini went to Hollywood. He made a couple of hugely successful movies, rubbed shoulders with Hollywood celebrities, and became a truly international star himself, beyond just the vaudeville stage.

That’s when people wanted to hear Houdini’s stories and the details of his personal life — and that’s what he was talking about on the stage. As Houdini himself put it, “Blame it all on the fact I have been successfully in the movies.”

So tell your stories and share your vulnerabilities — after you’re known and respected and even admired. People will love it then.

Before then?

Well, before then you might be interested in my Most Valuable Email training.

Most Valuable Emails never required I have any status or authority.

These emails make it 100% clear I know what I’m talking about, even when I don’t harp on about the great results I’ve had for clients or the testimonials or endorsements I’ve gotten.

As a result, Most Valuable Emails helped me build up immediate and unquestionable authority — even when I had no standing in the industry.

And I claim Most Valuable Emails can do the same for you. In case you’d like to find out more:

https://bejakovic.com/mve

How to increase your average open rate by 1.95%

April 3, 2023 by John Bejakovic

My average daily open rate for the last week of February was 33.89%. My average daily open rate for the last week of March was 35.84%. That’s a staggering increase of 1.95%.

Well, it’s not really staggering. It’s not really anything.

Open rates don’t tell you much, and what they do tell you is often bad. I’ve written before how for one large list I was mailing with daily offers, I found a mild inverse relationship between open rates and sales — on average, each extra 1% of opens cost us $100 in sales.

But my sales are up as well. Like I wrote a few days ago, this past March was a record month for me. I made plenty of sales in that last week of March, many more than in the last week of February. I won’t say how much more, but it’s enough to go to Disneyland with.

What gives?

I can tell you my impressions. The jump in both open rates and sales very clearly came after March 6, when I ran an ad in Daniel Throssell’s newsletter. But — about that.

The staggering increase in open rates might be due to new subscribers who came via that ad. I don’t know, and ActiveCampaign gives me no easy way to figure it out.

But I do know that the bulk of new sales I saw in the whole of March compared to the whole of February did not come from new subscribers who came via the ad. The bulk came from my existing subscribers.

Many of those sales came from people buying new offers I had made in March, such as Insight Exposed and Copy Zone. That’s normal.

But one thing that struck me is how many existing subscribers, some of whom have been on my list for months or even years, decided this March to buy offers like Copy Riddles and Most Valuable Email, which I have offered dozens of times before. These readers successfully resisted all my previous pitches, but they found themselves curious and willing to buy now.

It wasn’t just one such person. It was lots. I asked myself what made the difference.

My best answer is this:

There’s a lot that goes into the success of email marketing beyond the actual email funnel and copy. At least if you’re doing something like I’m doing, which is a long-running, personal, relationship-based email newsletter.

I’ll leave you with that for today. And I’ll just remind you of my coaching program for email marketing and copywriting.

I have to include the email copywriting in the coaching program, because it’s what almost everybody wants to learn and believes is most important.

But in my experience, email copy is rarely the thing that really makes the biggest impact in the results of your emails. By results I mean sales, as well as soft stuff like retention, engagement, and influence.

Anyways, if you are interested in my coaching program, you’ll also be interested to know this program is only open to two kinds of people:

1. Business owners who have an email list and want to use email to both build a relationship with their customers and to sell their products

2. Copywriters who manage a client’s email list, and who have a profit-share agreement for that work

If you fit into one of the two categories above and you’re interested in my coaching program, write me an email and say so. Also tell me who you are and what your current situation is, including which category above you fit into. We can then talk in more detail, and see if my coaching program might be a fit for you.

I spent 120+ hours to uncover this marketing secret for you

August 5, 2022 by John Bejakovic

Do you remember the TV show Lost?

It was a big cultural phenomenon some 15-20 years ago. A planeful of people crash on a mysterious island. They have to fend for themselves while uncovering the island’s many bizarre secrets.

I watched Lost a few years after it came out. I did it because my girlfriend at the time insisted. She insisted because everybody else insisted.

So we got into bed one night and we watched the pilot episode.

Beautiful setting. Good-looking actors. Some ridiculous cliffhangers.

“Do we really need to keep watching this?” I asked my girlfriend.

“Yes! Everybody says it’s sooo good.”

So we watched another episode. More of the same.

And a third episode.

Beautiful setting. Good-looking actors. Some ridiculous cliffhangers.

But bit by bit, I was getting sucked in.

I was starting to like or dislike the various characters. I formed theories about the island’s bizarre secrets and the show’s unresolved cliffhangers. I looked forward to settling into bed each night for yet another episode.

And that’s how I ended up wasting about a hundred hours of my life, watching the remaining 120+ episodes of Lost. Even though my initial experience summed up what each of those episodes were all about:

Beautiful setting. Good-looking actors. Some ridiculous cliffhangers.

I recently talked about Derren Brown’s book Tricks of the Mind. Here’s one curious thing from that book that got to me:

“It is generally the most disinterested spectator who is the hardest to fool. Those who watch less end up seeing more.”

Brown was talking about doing magic. Apparently, a drunk at the bar who is not paying attention to the magician on stage will spot the sleight much more easily than an attentive audience member who is focused on the magician and who is determined to catch the trick.

That’s because, as Brown says, magic is about “entering into a relationship with a person whereby you can lead him, economically and deftly, to experience an event as magical.”

As in magic, so in marketing.

Except you might already be a little sick of being told that marketing is all about the relationship.

And the fact is, what I’m telling you about is both more and less than a relationship. You can see some of the stuff I mean in my Lost history above. Social proof and pressure… a sufficiently tight curiosity gap… an attractive or inviting selling context.

Or, in a few simple but powerful words:

“One prime objective of all advertising is to heighten expectations.”

And with that, I’d like to promote a book to you. And it’s NOT Derren Brown’s Tricks of the Mind.

Instead, it’s one of the top five marketing books I would recommend to anyone…

It’s part of A-list copywriter Parris Lampropoulos’s mandatory reading for copywriters who want to make it into the top 10% in just a year…

And it’s where I got the quote above about that prime objective. I spotted that quote on, I believe, my third re-reading of this book.

Of course, there’s a lot more in this book besides this one quote.

Like horses. And beer. And ketchup. If you’d like to read more:

https://bejakovic.com/lost