Authority

Why I’ve just sent you the only Times New Roman newsletter you are likely to read today

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This past Wednesday, I found myself mystified by an article titled The Reaction Economy. It was written by a William Davies — “a sociologist and political economist” — in the London Review of Books.

Davies was complaining about Twitter, and how he is trying to wean himself off it, and how his brain screams to set the record straight whenever it sees idiotic conservative tweets. But Davies is a disciplined person, so he didn’t give in to the urge and get back on Twitter. Instead, he went and wrote a 6,276-word article in the LRB about it.

As I read this, I found myself mystified why I was reading it at all. I mean, what was fresh here? Some guy saying he wants to use social media less? Or a liberal airing his lungs about conservative trolls? Or an online pundit shaking his finger and warning me, as I nod along in silence, that social media is designed to provoke outrage?

And yet, there I was, reading, paragraph after long paragraph. I asked myself why. One small part was the good headline, The Reaction Economy. That sucked me in initially. But what kept me going had nothing to do with the actual content, which was neither new nor insightful.

I realized that the real reason I was reading was that the article was hosted on the LRB website. Beyond that, it was the formatting — 10-line paragraphs, drop capitals, Times New Roman font.

Copywriter Gary Bencivenga once told a story of how his ad agency rushed an ad into the New York Times. In the rush, the NYT typesetters set the ad with a sans-serif font. Gary’s agency complained, and the Times offered to run the ad the next week, for free, with the correct serif font. This was not a proper A/B split test. Still, the serif ad ended up pulling 80% more sales than the sans-serif ad the week earlier.

Is there really sales magic to serif font? Probably not. But we use cues all the time to decide on value, and to guide our decisions. I’ve written before how I find myself unable to spend more than 20 seconds reading a 700-word blog entry or email newsletter, but that I’m happy to read a four-volume book of 1,900 pages for more than a year.

Quality of content is a part of it, but only a part. The fact is, I use cues all the time to evaluate that quality, and I rely on past habits to determine what deserves my attention or not.

So my point for you is is, why stack the odds against yourself? Why give your reader subtle cues that your writing is skimmable, disposable, low-value fluff? The bigger principle, which I’ve seen proven in different areas of life, is: Assume people are already acting how you want them to act. Very often, they will end up doing just that.

Since you’ve read this far, I assume you must be a reader. So I will remind you that, for the next three days, until February 27th, I am opening the doors to my Insights & More Book Club. After that, I will close off the club to new members. We will start reading the next book on March 1st, and it makes no sense to have people join mid-way. The only way to join is to be signed up to my email newsletter first. If you like, you can do that here.

Announcing my new course: Somewhat Good Email

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Last October, I wrote an awesome email to promote my awesome Copy Riddles program. The subject line read, “Why would you ever say anything that’s not awesome?”

After I sent that email out, I was flying high for a bit. But then I was rudely brought down to earth. Because in response to my awesome email, reader Frederik Beyer wrote:

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Mr Bejakovic,

Is there a use for wildly understated testimonials?

’cause then I’d like to say: “Your emails are somewhat good”

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Somewhat good? Somewhat???

After the initial trauma to my ego, I thought for a moment.

And I realized that of course there is a use to testimonials such as this. You are looking at it right now.

Thankfully, I am not at the moment promoting Copy Riddles.

So I can get to promoting my first love, which used to be called Most Valuable Email, but which I will soon rename to Somewhat Good Email.

Somewhat Good Email shows you how to take important but dry marketing ideas and turn them into cool and insightful emails. Somewhat.

That’s what I did with today’s email, which uses the Somewhat Good Email trick.

Perhaps the underlying important but dry idea is not obvious to you. No matter. You can find that idea spelled out in Somewhat Good Email Riddle #10, at the end of the Somewhat Good Email training.

If you’d like to get your hands on that riddle, and on the rest of the Somewhat Good Email training, head to the link below. Don’t allow the old course name on the sales page to confuse you. I’ll change that soon enough.

​​Here’s the link:

https://bejakovic.com/mve/

Threats and shaming in early-morning emails

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Two mornings ago, I found myself on the street outside my house, in the dark. There were no cabs because it was 4:30am on New Year’s morning. I took my phone out to rent a city bike as the first step of catching my 7am flight, but instead of opening the bike app, I automatically opened my email inbox.

“Hello,” I said. “This will be useful.”

It turns out I’d gotten a new email from marketer Ben Settle. The subject line read:

“Why my ‘no coming back’ policy will inevitably be the new normal”

Ben was talking about his policy of never allowing people who unsubscribe from his paid newsletter to resubscribe.

I have no doubt that Ben’s prediction is right, and that this policy will become more and more common.

After all, newsletters are the Ford Edsel of the information publishing industry.

As Agora founder Bill Bonner, who has sold billions of dollars’ worth of newsletters, supposedly said once, nobody wakes up in the middle of the night, heart racing, pajamas wet from sweat, with the sudden realization, “Good God… we’re all out of newsletters!”

Newsletters are something that the marketer dreamed up, because they provide continuity income, automatically, without the need to keep getting credit card details.

Newsletters are something the market doesn’t really want, not without a huge amount of bribes, indoctrination, and in Ben’s case, threats and shaming. From his email about his “no coming-back” policy:

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“Plus, practically speaking, if the trash lets itself out why take it back in?”

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Whatever. People will justify anything to themselves out of self-interest.

Fortunately, my self-interest isn’t aligned with selling you a newsletter, because I tried it and found I hate it, even before I had to give a single thought to retention.

The good news of that is, I don’t have to threaten you or shame you, which is something I find personally distasteful.

The bad news is, I don’t ever hear the satisfying sound of shopping-cart notifications telling me I’ve made a bunch of sales on autopilot.

Instead, I have to keep sending emails, writing sales letters, and doing my best to tempt you into buying the offers I’m selling.

That’s okay. Like I keep saying, I’m okay with working a bit, regularly, and for the long term.

And I’d rather have my freedom, both from the fixed schedule of publishing a paid newsletter, and from the psychological toll of barking at my subscribers and cracking my whip at them.

Perhaps you also value freedom over automatic shopping cart notifications. Perhaps you can understand where I am coming from. In that case, you might like to sign up to my (free) daily email newsletter.

You can try it… find it doesn’t work for you… unsubscribe… and later, if you change your mind, you can subscribe again. No threats or shaming.

To get started, click here and fill out the form.

Business advice I wish somebody had given me seven years ago

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Last year, while writing the sales page for my Copy Riddles program, there came a time in the copy when I had to talk about myself.

I shifted in my seat, coughed a little, and shrugged my shoulders.

“What exactly would you like to know?” I said to the blinking cursor. “I’ve been working as a copywriter for several years now. Each year, it’s been getting better and better. And that’s pretty much it.”

If I ever had a copywriting client tell me something like this, I would get angry. ​​​”Tell me some specific accomplishments,” I would say. “Something soundbite-worthy. You don’t have to have saved the sea cows. It just has to sound good.”

In the end, on that Copy Riddles sales page, I managed to weasel my way out without saying anything about myself — the course is not really about my authority, after all.

I’m not trying to sell you Copy Riddles right here. I’m just trying to share a bit of advice that I wish somebody had shared with me seven years ago, or really, any time before this year. The advice is this:

1. Start a new Google Doc right now

2. Name it “[your last name] – status”

3. Whenever anything even remotely impressive happens to you business-wise, add it to this document right away

And that’s it. But maybe an example will help.

This entire week, I’ve been promoting my 10 Commandments of A-List Copywriters.

And it’s been working. The book has sold a few extra copies each day.

As a result, it’s been climbing from its usual place on the Amazon best seller lists. It peaked at one point yesterday, while being ranked higher than both Gary Halbert’s Boron Letters and Dan Kennedy’s Magnetic Marketing.

So this is what I added yesterday to my “BEJ status” document:

“My 10 commandments book has been ranked higher among Amazon bestsellers than Gary Halbert’s Boron Letters and Dan Kennedy’s Magnetic Marketing.”

You might think this is cheap. You might think it’s transparent. You might think it’s shady.

To which, all I can do is shift in my seat, cough a little, and shrug my shoulders.

The fact is, you might not think you have any accomplishments. But if you make sure you write down every even marginally status-building thing that happens to you, pretty soon you will have a whole encyclopedia of little soundbites that you can feed to clients and customers and prospects.

And who knows, when you look over your growing collection of marginal accomplishments, maybe you will even start to impress yourself.

As for me, I’m gonna keep promoting my 10 Commandments book for a couple more days. Because yesterday, a long-time reader and customer named Gregory wrote me to say:

Okay. I finally bought it. This email got through to me. Not sure why since you’ve mentioned it so many times but there you have it…
Thanks John!

Looking forward to digging into it this week.

Maybe there is still some untapped demand in my list.

And who knows. With your help, maybe I can reach new heights on the Amazon bestseller list — for example, selling better than that clown Malcolm Gladwell, with his stupid Tipping Point. At least for an hour.

In case you wanna help me get there:

https://bejakovic.com/10commandments

Bat-John: The Killing Joke

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Last night, Bat-John sat on his couch in shorts and a t-shirt, officially watching the penalty shootouts at the World Cup, but really, keeping an eye on the Bat-Fax for news of criminal activity in Gotham City.

Another slow night.

​​No Scarecrows or Penguins running amuck anywhere.

Instead, all that came through the Bat-Fax were letters from grateful citizens of Gotham:

“Subscribe For ‘LIFE’ please”

“You had me in stitches with this part”

“I was so tempted to reply to this with an off the wall rant — just for fun. But I’d rather remain subscribed…”

“Love your emails. But I must admit I have to read the ones you mentioned about the trolls.”

The background, in case you missed it, is that I wrote an email yesterday, modestly comparing myself to Batman.

​​My point was that it’s good for business if your readers see you scrapping each night with wacky costumed villains who lurk beneath the surface of your email list.

Unfortunately, that email didn’t provoke any of these wacky villains to pipe up.

But based on the replies I did get, my point stands. Create enemies, and people rally around you.

And since the Bat-Fax has been so quiet today, here’s some truly wacky news from outside Gotham City:

Have you heard of the violent coup d’etat attempt in Germany this past Wednesday?

The German police arrested some two dozen far-right terrorists, including a Russian national, who were planning to overthrow the German government and install 71-year-old Prince Heinrich XIII, a member of the royal House of Reuss, on the restored throne.

For months, these 25 terrorists had been making plans about the colors on their future flag… recruiting new members at RPG nights at the local comic-book store… gathering equipment, including thermal socks and cans of corn.

A press release from German’s federal public prosecutor explains what was going on in the heads of these terrorists:

“The accused are united by a deep rejection of the state institutions.”

Hm.

Could it be that the German government is trying to create its own villains out of thin air… as a way to get its citizens rallying around its state institutions?

Maybe you don’t think there’s anything there.

But maybe you are intrigued or at least entertained by the idea, now that I bring it up.

If so, you might want to know what just happened inside your head. It’s one of my 10 Commandments of A-list copywriters, Commandment V:

“Honor thy reader’s skepticism, and structure your ad accordingly.”

This particular commandment is by Gene Schwartz. It’s not about sophistication or awareness, two concepts that Gene is best known for.

Instead, this commandment is real A-list stuff. Few copywriters know it and even fewer follow it.

Ignore this commandment and all your case studies, testimonials, statistics, and other proof will be worthless. Follow it and the power of your proof will be amplified hundredfold.

In case you’re curious:

https://bejakovic.com/10commandments

“Unsubscribe please”

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Last night, following my “Buy my 10 Commandments book” email, a reader replied:

“Unsubscribe please”

I’ll admit it. This irritated me. I figured my reader was just too dumb to know how you unsubscribe from an email newsletter.

But then I had a hopeful thought.

Maybe my reader just wanted to show her displeasure at my grossly self-promotional, zero-value email?

When I checked ActiveCampaign, it turned out I was right. My reader had found the unsubscribe link and unsubscribed on her own. But as she was walking out the door, she just had to let me know about it.

This isn’t the only parting shot an unsubscribing reader has taken at me.

Last January, during a launch I was running, a troll wrote me and suggested I read up on copywriting fundamentals before promoting any more offers of my own.

To which, I wrote a newsletter email about his helpful suggestion.

The troll replied to that newsletter email in an offended tone.

So I wrote a second newsletter email about his offended tone.

At which point, the troll unsubscribed. In the “reason why” field you get when you unsubscribe, he wrote:

“You’re simply too dumb to be helped.I tried twice & you can’t tell the difference between a troll & someone with advice. Good luck. You’ll need it.”

I’m telling you all this because enemies are good for business. They’re so good that if you don’t have them, you have to make them up. Here’s America’s greatest living copywriter, Gary Bencivenga, on the matter:

“And if you can create an enemy in your copy, that’s what happens. You set up a three-point discussion and you come around from your side of the desk to be on the reader’s side of the desk and then it’s you and the reader against the enemy that you’re railing against.”

The trouble is, my emails are usually so placid and polite that I’ve been suffocating any potential enemies in the womb.

In that whole span from the guy back in January to the woman last night, I’ve gotten zero even mildly criminal replies to any of my emails.

I don’t know if it’s too late. I hope not.

There’s a theory that Gotham City is so full of wacky costumed villains simply because Batman is there. The villains watch the evening news, and see other criminals scrapping with Batman. They want a challenge also, and so they congregate on Gotham.

I’ll see whether writing about the “unsub plz” lady or the “you’re too dumb to be helped” troll will bring out any latent Scarecrows or Penguins on my list.

If they do come out, I’ll be sure to write an email and let you know about it.

In the meantime, let me promote something. That’s like lighting up the Bat-Signal in the night sky for making blood boil among wacky villains.

My offer for you today is my 10 Commandments of A-list Copywriters.

This little book features a commandment by Gary Bencivenga. Gary’s commandment is not about enemies. It’s both more fundamental and more powerful than that.

If you’d like to read it, here’s where to go…

https://bejakovic.com/10commandments

… and I’ll be back tomorrow, same Bat-time, same Bat-channel. ​​

Buy my 10 Commandments book

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This past November, copywriter Dan Ferrari sent out an email with 38 lessons to mark his 38th birthday. Lesson number 9 read:

9. People love commandments. A little copy “trick” I don’t see used often enough is to create a commandment and then repeat it over and over again, like the chorus to a song. Here’s an example… “remember: commandments always equal higher conversions.” If this were a sales letter, that would be the chorus line.

I haven’t promoted my 10 Commandments book for a while. So let me do it now.

Buy my 10 Commandments book.

​​Why? Because it’s great. Here’s a testimonial — or more specifically, a four-star review, which is as negative of a review as I’ve gotten so far:

“Short and very pertinent. Loaded with the names of hugely successful giants of the copywriting world and the titles of their successful books. I read the book on Kindle and highlighted many great bits of advice and the names of the great writers sharing advice. If you write ad copy for a living or hope to do so, buy this book.”

As the reviewer above says at the end of his 4-star review:

Buy my 10 Commandments book. At least if you write ad copy for a living or hope to do so.

Maybe you’re still not convinced.

​​So let me tell you that the book contains a commandment by Dan Ferrari. Dan is one of the smartest and most successful people in the copywriting world right now.

Over the past decade, Dan has made himself a lot of money by writing copy for some of the biggest direct response publishers. He has a long string of controls, even when going up against other top pros. As a result, he was voted the no. 1 direct response copywriter in a recent ranking some dude put together.

So that’s another reason why you should buy my 10 Commandments book.

Maybe, maybe you’re still not convinced.

In that case, I can tell you my 10 Commandments book costs only $5. It’s by far the cheapest of my offers, and outside of any future Kindle books I may one day write, it’s also the only thing I will ever sell for under $100, at least outside special launch prices.

Are you starting to feel the refrain coming on? I’m feeling it. And it goes like this…

Buy my 10 Commandments book.

​​You can do it at the link below:

https://bejakovic.com/10commandments

How to handle tire kickers, trolls, and Tommy Boys

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Since I am an avid follower of news, I found out this news yesterday:

Google execs have asked Google managers to fire 6% of the Google workforce. But not just fire.

The managers are to designate this 6% of the Google workforce as poor performers.

These poor performers won’t just lose their jobs, but might also lose their stock options — and probably their self-esteem. I mean, just think of the shame of it.

“So why did you leave Google?”

“As a matter of fact, I was designated a poor performer. But I was thinking of making a change anyhow. So tell me more about this new role you’re looking to fill. I’m very excited about it.”

This might seem like a very evil tactic by Google.

But the fact is, if you spin it right, then it’s probably true that many of that those 6% really were poor performers. Maybe they got a bit lazy, a bit demotivated, a bit entitled. At least more so than the other 96% who got to keep their jobs and their “adequate performer” status.

I bring this up because what’s good for the Google is good for the gander.

I mean, the same underlying attitude that Google adopted is often adopted in the space that’s much nearer to me — the space of marketing influencers, copywriting coaches, online gurus. And in case it’s not clear, that attitude is:

If some people are bad for business, then demonize them.

You can see a playbook of how to do it in the Google story above.

The thing is, if you think about this evil tactic a bit, you might figure out a way to use it not just to lower people’s self-esteem — but to raise it also.

How to do this is something I will explain in my upcoming Age of Insight training.

The deadline to register for Age of Insight is approaching fast: this coming Wednesday, Nov 30 at 12 midnight PST. That’s just four days away.

And here’s one thing that always gets me:

Whenever I put on an offer, I always make the deadline clear, and make it clear won’t be letting people in after the deadline.

And yet, there are always a few Tommy Boy characters — puffing and panting like Chris Farley at the start of Tommy Boy, late for school, bumbling forward in a big hurry, bumping into things, dropping their lunch and schoolbooks, checking their watches in a panic, finger up in the air to try to catch the bus driver’s attention — and still missing the school bus and getting left behind in the dust.

Don’t be a Tommy Boy. Or Tommy Girl.

I am only making my live Age of Insight training available to people on my email newsletter. In case you are interested in this offer, then don’t be Tommy Boy. Or Tommy Girl. Get on the bus while there’s still time.

Booyakasha: Happy birthday to my main man, Boutros Boutros Boutros-Ghali

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Today is November 14, the birthday of Boutros Boutros-Ghali.

What pops into my mind when I hear that name is that the man was formerly Secretary General of the UN and that he was interviewed by Ali G. From the opening of the interview:

“I is here with the geezer who was the Secrety General of the United Nations. His name be none other than my man Boutros… Boutros… Boutros-Ghali. And him will explain about the United Nations innit?”

In case you somehow missed it, Ali G was one of the characters invented by Sacha Baron Cohen, the guy who invented Borat.

Ali is a white, middle-class boy from London who wears a track suit and orange-tinted sunglasses, speaks with a mock Jamaican accent, and conducts ridiculous interviews with high-ranking, unsuspecting marks.

AG: “Is Disneyland a member of the UN?”

BBG: “No! Because Disneyland is not an independent state.”

I’ve known about Ali G for over 20 years, ever since the show initially aired on Channel 4 in the UK.

But only today did I investigate how exactly Ali G got so many high-level interviews. Noam Chomsky… Ralph Nader… Donald Trump.

It turns out to be your standard social engineering, really nothing fancy:

It would all start with a flattering letter, often to a former official or directly to a lone personality who didn’t have a dedicated PR department, asking for an interview as part of an interview series.

The URL on the letter linked to a (real) website for a (dummy) production company, which was even registered as a business and had a real address.

If that first letter didn’t hook, there would be repeated requests, sometimes backed by endorsements from reputable people in the media world.

Once the mark agreed to the interview, and before the actual interview began, the producers would start making excuses for Ali’s appearance, manner of talking, and apparent idiocy. “He is very popular with the young-adult target audience.”

And that’s how you get high-level and often very smart people to sit through a shockingly silly interview. “We truly left there thinking he was the stupidest person ever,” said one high-level political celeb, who was interviewed on the Ali G show.

So what’s my point?

Well, maybe it’s the power of trappings of authority and status, as opposed to inherent value or talent.

Or if that doesn’t suit you, or if you’re not looking to camouflage yourself like Sacha Baron Cohen, then maybe the point is simply:

Different is better than better.

That’s a koan that marketer Rich Schefren likes to repeat.

People have a hard time truly judging who’s good, and who’s an idiot or a conman. It’s even harder before you have a chance to sit across from the person and have them ask you, as Ali G asked Buzz Aldrin:

“I know this is a sensitive question. But what was it like not being the first man on the moon? Was you ever jealous of Louis Armstrong?”

On the other hand, people have a very easy time judging who is different. It’s part of our neurology.

And that’s why, in many situations, being different — along with being persistent — is all it takes to get the interview or to make the sale.

Speaking of which:

I write a daily email newsletter. It’s utterly different from any other newsletter out there, to the point that I even advertise it as an un-newsletter. In case you’re curious to read it, you can sign up for a free trial — no credit card required  — by clicking here.

Dan Kennedy corrects a mistake I’ve made in my copywriting career

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Let me tell you a copywriting client experience that still stings:

About two years into my freelancing career, I got the opportunity to write some emails for RealDose Nutrition.

​​RealDose is an 8-figure supplement company, started by a couple of direct marketers and an MD. They sell actually legit supplement products — their USP is right there in the name.

Long story short – I did a good job with those emails. I even tripled results in one of their main email funnels.

Impressed with those results, the CEO of RealDose asked me to write a sales letter next, for their probiotics product.

The only problem was, at this stage of my career, I had never written a full-blown sales letter.

​​What to do?

​​I took Gary Bencivenga’s olive oil sales letter and analyzed the structure. I wrote something that looked nothing like Gary’s letter, but was the exact same thing under the hood.

I gave it to the guys at RealDose. They shrugged their shoulders. They copy seemed okay… but I guess they weren’t sold. Because as far as I know, the sales letter was never tested.

Some time later, I got that sales letter critiqued by A-list copywriter Parris Lampropoulos. Parris said the body copy was fine. But the hook? The headline and the lead?

Parris used my headline and lead to publicly illustrate what an uninteresting promise looks like. “Are you the first person on the plant to ever sell a probiotic?” Parris asked me. He laughed and shook his head.

I never got another chance to write anything else for RealDose. I always wonder how my career might have gone had I done a better job with that big shot that I got.

I bring this up because today, I made a list of 10 mistakes I’ve made in copywriting career.

That RealDose sales letter, with the uninteresting promise in the headline, was no. 1.

No 4. was that this newsletter, the one you are reading now, is actually the third iteration of my daily email newsletter.

​​I deleted the previous two versions.

Version one was very much like this, and ran for a few months in 2016.

​​​​Some time later, I deleted it because I started writing about crypto marketing.

​​Then in 2018, I deleted that crypto daily email newsletter… and started writing this current iteration, starting over where I had left off two years earlier, and wasting a bunch of time, effort, and opportunity in the process.

So those are mistakes no. 1 and no. 4.

And then there’s mistake no. 7.

Mistake no. 7 is that i didn’t treat my freelancing career as a business for way too long. And when I say that, I might not mean what you think I mean.

For example, I always paid a lot of attention to the prices I was charging clients. And I worked hard on getting those prices higher.

I was also always on the hunt for new leads and new ways of getting leads.

And yet, at the same time, I didn’t ask myself, until way too late, “How can I promote this? How can I make a spectacle out of this? How can I get this offer that I have — meaning myself and my copywriting services — in front of a much bigger audience?”

Maybe what I mean is best summarized by Dan Kennedy, the very smart and successful marketer I’ve mentioned a few times in the past few days. Dan once said:

“Your growth will have less to do with your talent, your skill, your expertise or your deliverables than it will your ability and willingness to create and exploit your own status.”

Dan claims this applies regardless of what business you are in, whether you are selling services or products. In fact, Dan gave the above advice to a guy with a software company.

Which brings me to my offer to you for today.

How would you like a free consulting day with Dan Kennedy?

A daylong consult with Dan normally costs $18k. But you can get it for free.

Well, fine, not the whole thing.

But you can get three highlights of the consulting day that Dan gave to marketer Mike Cappuzzi.

The fact is, I told you one of the highlights of that consult day above. But in case you think a little bit of Dan’s $18k/day wisdom could benefit your business, here’s where you can read Dan’s other two consulting day highlights:

https://mikecapuzzi.com/an-insiders-glimpse-into-a-consulting-day-with-dan-kennedy/