Business Ideas

A current case of whale fall

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On May 17, I wrote about whale fall. That’s my term for how little businesses or even individuals can carve out a unique position for themselves in the marketplace, by feeding off the carcass of a dead or declining whale.

Today, I want to share a quick news bite with you regarding this:

Hey, a new email provider, is out there right now looking to replace the likes of Google’s Gmail.

“Gmail has basically frozen all innovation in email for a good decade,” said David Heinemeier Hansson, one of the guys behind Hey.

(Heinemeier Hansson is well-known in nerd circles, because he is one of the developers and co-founders of Ruby on Rails and Basecamp, and because he is an all-around loud guy.)

So Hey is reimagining email. Each new sender first has to get your consent, or they become ignored. Tracking pixels are automatically blocked. Hey doesn’t have an inbox, but it does have something called an “Imbox.”

As of now, you can only get on the waiting list for a Hey email account. And you have to write a haiku to do it. (I’m not kidding.) Once you are on the waiting list, if your haiku is approved, you then get the chance to pay Heinemeier Hansson $99 for a year of Hey email.

Pretty outrageous, right?

And yet, there is apparently a line of people, wrapping twice around the Internet, who have submitted their haikus and who are holding their $99 in hand, ready to hand it over.

I personally don’t think Hey will succeed long-term, at least as it currently stands. But I bring this story up for two reasons:

1. Even if Hey is not successful, it might have an impact on how promotional emails are handled.

There were already rumblings last summer that Apple was doing some anti-marketing email moves. Now, other tech whales might get in on it. If you are in marketing, it’s good to keep half an eye on these things so you don’t get blindsided.

2. The number one ideal of any whale is to get larger and to absorb more. Along the way, whales get sloppy. So if your primary concern is freedom rather than size, then you can follow your instincts and even make a good business out of it.

That’s the essence of whale fall, and that’s what Hey illustrates, even before it’s launched.

In other news, I just read that Google is facing a $5 billion lawsuit for tracking Chrome users in incognito mode. Maybe it’s time to reimagine how people access their porn? For the right person or small business, it could be a brand new whale fall opportunity.

In still other news, did you get that initial email I sent on May 17 about whale fall? If not, maybe it’s because you’re not subscribed to my email newsletter. Or you’ve got Hey, and you didn’t give your consent to receive my daily emails. In the second case, there’s not much I can do. But if the first case is the problem, here’s how to get on my newsletter list.

Inspiration for would-be New Professors

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Last Thursday morning, I read an article about a man who set an unusual world record.

Between December 2018 and August 2019, he traveled around the world by boat one-and-a-half times.

And in each of the world’s five oceans, including at Antarctica and somewhere close to the North Pole, he visited the deepest underwater point, in what are called “hadal” regions.

In order to become the first person to do this, Victor Vescovo, for that is the man’s name, had to build a custom-made submarine.

He had to retrofit a big ole ship, which he had bought from the U.S. Navy.

He had to hire a crew of engineers, scientists and support staff, all there to help him in his record-setting quest.

The whole enterprise cost a little less than $48 million, which Vescovo, who made that much and more in private equity, paid himself.

But don’t think this was a foolish waste of a rich man’s money.

According to the article, the U.S Navy has showed interest in buying Vescovo’s innovative submarine + blueprints, for a little over what Vescovo himself paid to develop and test it.

In other words, there’s a good chance that Vescovo will have somebody else foot the bill for his unique and quirky passion project of the past several years.

I don’t know about you, but this sounds pretty romantic to me. It’s the kind of life I would like to live.

Not that I’m interested in exploring ocean depths, or managing a big crew, or setting world records.

But I like the idea of having a sailboat of one, sailing to an unexplored island when the mood strikes me, writing up what I’ve learned along the way, and having others pay me to live this life.

Of course, it doesn’t have to be a real sailboat or real islands.

It could just be an unusual topic I get interested in and start researching. Kind of like being a tenured professor, but without the years of clawing up the academic hierarchy.

So why am I telling you this?

No reason. Odds are, you don’t share this same dream.

But on the small chance that you do, then I want to tell you there’s hope.

I was talking to fellow copywriter Will Ward about this idea today.

And Will pointed me to the blog of Gretchen McCulloch, someone who is very much living a life like this. Gretchen has even written up a series of posts about how she became one of The New Professors (my term, not hers), and perhaps, how you can too.

I’m reading these blog posts right now. It’s good for inspiration and maybe a bit of guidance. If you want to read them too and be inspired, here’s where to get started:

https://allthingslinguistic.com/post/189045267597/part-i-what-is-a-weird-internet-career

The “Attractionist” lure for weak negotiators

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My sophomore year in college, I had a girlfriend who loved me so well she ran off to live in Japan.

I bought a plane ticket to visit her during Christmas vacation. But I was careless with my travel arrangements. I booked my flight for the day before the final exam of one of my computer science classes.

The ticket was nonrefundable. And expensive.

My only option was to go talk to the professor. Maybe I could convince him to let me take the exam early.

As I said, this was a computer science class.

The professor teaching it was a beady-eyed automaton who thought in C code and expressed himself with the preciseness of a computer printout. At one point, there was an entire website, created by current and former students, dedicated to the man’s inhuman, Terminator-like nature.

I mustered all my courage and showed up to his office one day.

He was in there, wearing the same short-sleeve button-up shirt he always wore. It had seen so many washes that it had become faded and paper-thin. His nipples regularly poked through during lectures in the cold engineering building.

“Professor Terminator?” I said from the door to his office.

He swiveled around in his chair and focused on me with his cold and fishy gaze.

I explained my nonrefundable ticket predicament. Would there be any chance to take the exam early? Or late? Or anything?

Without saying a word, he swiveled back towards his computer and started typing and clicking. He pulled up the course syllabus.

“The syllabus clearly states the final is scheduled for December 6!” He faced me again. Through his expressionless mask, I sensed he was furious that I would approach him with such a disturbing and illogical request.

I explained that in that case, I would have to miss the final and probably fail the class. He threw up his arms — how was this his problem?

So I tucked my tail between my legs, thanked him for his time, and left. My heart was beating at around 200 BPM. I felt defeated and ashamed.

Throughout my life, I’ve had a few wins like this. They made me think this is how negotiations and sales always go. And I wanted no part of it.

I bet there are a bunch of people out there just like me. Because if you look around, you will see a growing number of copywriting and marketing gurus catering exactly to weak and feckless negotiators.

I call these gurus “Attractionists”. They promise that you can create your freelance copywriting business without ever needing to sell. All you need to do is “attract leads by giving value,” “be human,” “know your worth.”

I’m sure people can get to the point where they are so in demand that they never have to negotiate. But my feeling is, you’re unlikely to jump from zero to total success, and completely bypass the phase where you need to do some selling. As Mark Ford wrote in Ready Fire Aim:

“To be a truly effective entrepreneur, you must become your business’s first and foremost expert at selling. There is only one way to do this: Invest most of your time, attention, and energy in the selling process. The ratio of time, creativity, and money spent on selling as opposed to other aspects of business should be something like 80/20, with 80 percent going towards selling and only 20 percent toward everything else.”

Now here are some good news:

As you go through life, you don’t have to be in hopeless negotiation situations like I was above, where your only hope is for the other side to take pity on you.

You don’t have to be powerless.

And you don’t have to be afraid of facing disagreement or having a conflict of interests with the other side.

Negotiation, persuasion, and yes, sales, can all be learned. I’ve done it. And I’m an anti-natural.

If you too are naturally reluctant to negotiate or sell, then I recommend Jim Camp’s book Start with No. For one thing, it’s an effective system, particularly if you are looking for long-term success rather than quick “wins”. For another, being accommodating and non-confrontational by nature can actually be an asset to you if you use this system.

One final point. Once you learn the basics of how to negotiate, you can choose to make it less of a daily concern in your specific business. But in my opinion, it makes sense to do that from a position of power, and not out of fear.

Anyways, if you want to check out Jim Camp’s book, here’s the link:

https://bejakovic.com/start-with-no

“Meanwhile, back at the copywriting ranch…”

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“The longer [the evangelist] can hold interest, the more people he can convince — and the greater will be the number who will inevitably walk forward and ‘hit the sawdust trail.’ The less able he is to hold interest for a sufficient time, the greater will be the number who will inevitably walk out.”
Victor Schwab, How to Write a Good Advertisement

The most memorable lesson I learned from my former copywriting coach had to do with keeping the reader’s interest. It was most memorable because it made so much sense. And yet, it went against all my instincts for how I normally write.

It’s actually a well-known writing trick.

I’ve come across the same idea in an episode of Every Frame a Painting, the YouTube video essay series. The episode in question actually revealed behind-the-scenes secrets — the underlying structure that made each essay so interesting.

Among other tricks, there was something called “Meanwhile, back at the ranch.” In a nutshell, each episode would have multiple story lines. When one story reached a peak of interest, it would cut out.

“Meanwhile, back at the ranch…”

… and another story line would pick up. When that reached a new level of interest, it would cut out again, to switch to another story line. And so on.

This might seem silly simple when I lay it out like this. After all, that’s pretty much how every soap opera and TV show works.

But like I said, it’s not how most people write. At least that’s not how I naturally write. I usually want to express my point in a logical, linear — and boring — order.

Which brings me back to my former copywriting coach. He likened the structure of a sales message to a spiral that winds around the linear, logical skeleton of the points you need to make. The reader should never know for sure what you’re going to say next.

If you do create that winding spiral, you will keep your prospect interested. And like Vic Schwab wrote above, the longer you can keep your prospect interested, the greater the chance he will walk the sawdust trail. That means more conversions made… and more shekels in your collection box.

No collection box here at the moment. But if you want more of this kind of evangelical content, here’s where to sign up for my email newsletter.

The hottest girl on an empty beach and other ways to sidestep competition

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I went for a walk this morning next to the sea, and I saw the most amazing girl.

Let me set this up by saying the tourist season hasn’t started yet. The town I’m in is empty except for the locals. There were a few people walking dogs in the morning, but there was nobody, absolutely nobody, on the beach.

Except her.

The early morning sun lit her up from the side. She was in a bikini, standing in the water up to her ankles. She seemed to be testing out the temperature and questioning her resolve to dive in.

I walked by, spellbound. A man coming towards me seemed equally absorbed — he was staring and his jaw was hanging open.

Now if you asked me what this girl looked like, I’d have to say she was between 15 and 35 years of age. She had hair on her head. She was not visibly obese.

Beyond that, I can’t say much. For one thing, I couldn’t see her all that well. For another, I was so blinded by the fact that she was the one and only girl for a mile up and down the beach, and probably, in the entire town.

The point of this is the value of being in a marketplace of one.

Of course, one way to be in that lucky position is to find a group of people who aren’t being served by anybody else — the equivalent of an empty beach town before the season starts. That definitely works, but there might be drawbacks. There’s a good chance your prospects will be slack-jawed oglers. And there will be inevitable competition as the season heats up.

But there’s an alternative. It allows you to create a marketplace of one for yourself, even in the face of ostensible “competition.”

I’ve talked about this already a few times. It’s a trick known as helping your prospects experience a moment of insight.

There’s a lot more to be said about this topic. So I won’t do that here. But I am putting together a book about it. If you want to get notified when it comes out, click here and subscribe to my email newsletter.

Unique, slightly gross positioning through “whale fall”

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A whale is denser than water. When a whale dies and stops breathing, it sinks to the bottom of the ocean. It then forms something called a “whale fall.”

A bunch of shrimps, crabs, and sea cucumbers suddenly appear. Some of these creatures specialize in eating the whale’s soft tissues. Some suck the fat out of whale bones. Others colonize the whale skeleton. In short, a whale fall creates a whole new ecosystem, which can last for many years.

Do you think this could be a way to create a business?

I once read Craigslist was basically an Internet whale that sank to the bottom. When it did, a bunch of creatures crawled out and started feeding off its carcass. So Airbnb scarfed up the vacation rentals. Indeed.com sucked in the job listings. Tinder ate the “casual encounters” section.

Maybe that’s a way for you too to start a business right now. Today’s whales like Facebook and Google are becoming less popular. Many of their services don’t work well. Maybe you can peel one off, and simply do a better job.

Or if you want personal positioning, why not turn your hungry eyes toward a whale influencer?

Guys like Jay Abraham or Frank Kern have been around for a long time. Over the years, they’ve had lots of different angles and ideas. They can’t focus on all of them. So you could pick one that appeals to your appetites, chomp into it, and make it into a steady stream of nourishment.

Maybe this whale fall discussion is getting a little gross. But the basic idea is sound. Few things are new in the world. We mostly take what came before us, and recycle it to new purposes. So go forth and prosper, you ambitious sea cucumber, you.

Are you still here? I don’t have any more whale facts for today. But if you want more marketing and business ideas, click here and subscribe to my daily newsletter.

Doing a bit of selling to somebody else’s posse

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There’s a scene I love in Butch Cassidy and the Sundance Kid:

The local marshal is trying to start a posse. The crowd seems undecided and the marshal’s getting really worked up.

Finally, a man from the crowd stands next to the marshal. Is the tide finally turning in the marshal’s favor?

“Here’s what I say,” says the other man. “I say, ladies and gentlemen, boys and girls, friends and enemies, meet the future!”

It turns out this guy is a salesman — promoting this shiny new invention called a bicycle.

“What in the hell do you think you’re doing?” says the bewildered marshal.

The bicycle salesman shrugs. “You got the crowd together, so I thought I’d do a bit of selling.”

Well, what worked in the Wild West works still. If you want to do some easy selling, find somebody who has already gathered a crowd.

The good news is, there’s this shiny new invention called a podcast. Usually it’s got a host, who’s gone to a great deal of trouble to assemble his own posse. Strange enough, but a lot of these podcast hosts will let you come on their show… talk yourself silly… and do a bit of selling.

Now odds are, you’ve known all about this for a long time. So why haven’t you done anything about it? Perhaps, you didn’t have a list of podcasts that are a good fit for what you’re selling.

That’s what I want to share with you today. It’s a search engine, specifically for podcasts topics, hosts, and guests.

I just used it to quickly track down a list of two dozen podcasts I could go after. All I did was type in the names of some people in the industry where I sell. And if you want to do the same, here’s the link where you can access this posse search engine:

https://www.listennotes.com/

Positioning remarkable ideas against popular incumbents

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In 2005, Wired magazine published an article titled, “GTD: A New Cult for the Info Age.”

It was about David Allen’s Getting Things Done. This was a productivity system, which Allen first described in a 2001 book of the same name.

The basic premise of GTD was that we are all flooded with more and more distractions and tasks. The old ways of dealing with all this work, such as todo lists or goal-setting, are not enough.

As the Wired article describes, a few frustrated knowledge workers found Allen’s book. They identified themselves with the problems he described. And they adopted and promoted the GTD system with evangelical zeal.

By 2005, GTD had become a kind of cult. But this was still not the high point of Allen’s success. Interest in GTD kept building and spreading in all parts of American society for the rest of the 2000s.

Then, in 2012, a guy named Cal Newport wrote a post on his Study Hacks blog. The title was “Getting (Unremarkable) Things Done: The Problem With David Allen’s Universalism.”

The gist of Newport’s post was that GTD was great — if you’re a secretary or a mid-tier manager. But if you do any kind of creative, thought-intensive work, GTD will fail. In Newport’s words:

“Allen preaches task universalism: when you get down to concrete actions, all work is created equal. I disagree with this idea. Creating real value requires […] a fundamentally different activity than knocking off organizational tasks.”

Newport came out with his own solution to the problem behind GTD. He called it “deep work.”

Interest in deep work rose as interest in GTD declined. According to Google Trends, the two crossed paths, one on the way up, the other on the way down, in 2014. Today, if you check on Amazon, you will find Deep Work has knowledge workers’ attention, not GTD.

I don’t think Cal Newport did this consciously, but he hit upon an ideal way to position Deep Work. And that was in contrast to an existing, popular solution.

This is something smart marketers have been doing for years. I first heard Rich Schefren talk about this. Rich says this is one way he was able to get millions of leads and thousands of high-paying customers.

Rich’s advice is to go out into the marketplace and find a successful offer. Then, figure out how to make that offer a part of the problem — rather than a part of the solution.

You can go out and do that now. And you might have the same success as Rich Schefren or Cal Newport.

But here’s a nuanced point that might help you out even more.

After Cal Newport wrote his anti-GTD blog post, he got over 100 comments on the post. Those comments were very divided. A few said, “You might just be right.” But many more said, “You don’t understand GTD, or you’re not using it correctly.”

This corresponds to the Google Trends info. By 2012, interest in GTD had peaked. But overall, GTD was still very popular.

So if you want to position your product against an incumbent, that’s the moment to strike. Not when the incumbent is at the peak of popularity… but also, not when most people have already moved on. As Arthur Schopenhauer wrote:

“To truth only a brief celebration is allowed between the two long periods during which it is condemned as paradoxical, or disparaged as trivial.”

“Controversial search engine” may be a good business model

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Two years ago, I signed up to get emails from Newsmax. Since then, I’ve seen over 50 sponsored Newsmax emails for the same unusual offer:

“Controversial search engine goes viral — have you searched your name?”

So today, when another one of those emails arrived, I finally clicked on the ad and went through the funnel.

I didn’t search my name, but I typed in a friend’s name. I also gave the town he lives in and his estimated age.

And then I waited. And waited.

The search engine worked furiously in the background, combing through public records, government databases, and various social networks to dig up everything it could on my — so I thought — squeaky clean friend.

I say “so I thought” because while I waited, I kept getting notifications like, “You might be surprised by [FRIEND]’s criminal record!” and “You might be shocked by [FRIEND]’s dating site profiles!”

A few times, I was prompted for more info or to confirm info I had put in already. At one point, the search engine asked me whether I planned to make use of my UNLIMITED access to reports, which I would get after getting [FRIEND]’S report. I thought this was a strange question, but I answered “YES.”

Meanwhile, loading bars kept loading, time kept passing, and I kept getting more notices that I will be “very surprised” or “shocked” by what’s inside [FRIEND]’s report.

After about 10 minutes of leading me by the nose like this, the search engine finally finished. One final checkbox appeared:

“Please confirm once again that you are ready to learn the truth about [FRIEND].”

I sighed and clicked yes.

An order page opened up, giving me the option to access the report on my suspect friend (and as many other reports as I want) for $27.78/month.

I found this whole experience interesting, for a couple reasons. First off, even though this offer is unusual — it’s not a supplement or a newsletter — it’s built upon direct response fundamentals like curiosity, consistency, and continuity.

Second, I started wondering where else you could use the same business model. That model in a nutshell:

Create an online tool that takes in some personal information… churns and whizzes while it applies proprietary algorithms to secret sources of data… and finally spits out a shocking and surprising report — which is only available through a paid monthly subscription.

Off the top of my head, I thought of a tool for generating the horoscope of a person… the historical coat of arms of a family… the feng shui of a property… or an auspicious name for a baby born on a given date.

If you have other ideas, let me know. Or if you like any of the ideas above, they’re yours to use. And if you want a copywriting partner in your new endeavor, get in touch. If you can handle the proprietary algorithms, I can write up the teasing notifications that pop up while your algorithms run — and we can become the next Google together.

Time to walk away from rags-to-riches origin stories?

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According to legend, Arthur was an orphan and just a boy when he was sent to fetch a sword for a knight to use in a jousting tournament. Arthur rushed home. But there was nobody there — they were all at the jousting. What to do?

Arthur rode to a churchyard where a sword stood stuck in an anvil, on top of a large stone. He pulled the sword out with ease.

​​But this was no ordinary sword. It was the famous sword in the stone. By pulling it out, without knowing what he did, Arthur became rightful king of England.

It’s a good origin story — good enough to be retold for a thousand years. And in some forms, it continues to be retold today.

For example, it seems like every guru who sells through direct response comes with a rags-to-riches story that mimics the “sword in the stone” legend.

“I was deep in debt… I was living in a trailer home… I couldn’t turn to anyone for help… and then I stumbled upon copywriting/binary options/real estate investing.”

Everybody uses stories like this. So they must work, right?

Maybe. Or maybe not.

Off the top of my head, I can think of a half dozen reasons why it might be good NOT to have a rags-to-riches story for a guru. Such as…

It might lower prospects’ self-esteem instead of raising it…

It might sound like boilerplate that bores or sets off readers…

It might attract opportunity seekers who will refund and complain when they’re not able to pull the sword out of its DVD case.

I doubt anybody’s ever tested whether an against-all-odds origin story really helps sales. It’s just something everybody uses… because everybody else uses it.

I’m not saying you shouldn’t use it, too. I’m not even saying you should spend time or money to test it. I just want to suggest that, when everybody starts doing something, it’s time to question that thing. As Dan Kennedy once said:

“Industry norms? Forget them. They reinforce ‘average.’ It’s a norm because it’s ‘normal,” which gets you ‘average’ results. So, if you want to be average, fine. Pay attention to the way everybody does stuff and the way they’ve always done stuff. Don’t try to figure out how to walk away from it.”