Beware “win-win-win”

The hair stands up on the back of my neck whenever I hear the phrase “win-win-win.” And I’ve hearing it more and more often.

“It’s a real win-win-win situation…”​​

I guess that’s how markets evolve. First we had “win-win,” as in, “win-win negotiation.” Once that became old hat, marketers had to crank it up — hence the rise of “win-win-win.”

The reason I am wary of this phrase is because I’ve read Jim Camp’s negotiation book Start with No. And one of Camp’s big enemies is win-win. That’s just a clever name, Camp says, for fear- and compromise-based negotiation.

According to Camp, win-win negotiation is not principled… it’s not in your best interest… and if somebody is pushing it on you, you’re about to get flayed alive.

But maybe you think this is crazy. Maybe you think that “win-win” is great, and that “win-win-win” is even better. So here’s a quote by one very famous and successful copywriter, John Carlton:

Nearly every biz transaction is an inherently hostile situation.

Behind the smiles and back-slapping and promises of “working for the common good” between, say, a freelancer (or consultant) and a client…

… the freelancer actually wants to do as little work as possible for the maximum possible money…

… while the client wants to bleed every ounce of productivity from the writer for the least outlay of cash.

John uses the terms “veiled teeth-baring” and “primal snarling dance” to describe the reality of business interactions.

That’s certainly one way to do it. But I don’t think it’s the only way.

And if you want to know how to handle business situations in a way that’s neither snarling nor based in fear, then Camp’s book is worth a read. Or two. Or three.

Or you can just subscribe to my daily email newsletter. I’m no Jim Camp. But I’ve read his stuff, and it’s near to my heart. And while my newsletter is mainly about marketing and persuasions, sometimes I also write about the business of copy.

Maybe that doesn’t appeal to you. But in the odd case that it does, you can subscribe to get my emails by clicking here.

Challenging the “easy” norm in direct response marketing

“Men wanted for hazardous journey. Low wages, bitter cold, long hours of complete darkness. Safe return doubtful. Honour and recognition in event of success.”
— Apocryphal Ernest Shackleton ad

I had a miserable hike up a mountain yesterday.

Right at the start, I had to scramble up steep boulders. I was soon out of breath. Then the wind picked up, and whipped my ears until my head hurt. Then the fog rolled in, and it got cold and damp. Large frost crystals appeared on the occasional plants. And yet I, along with a growing mass of other people around me, trudged up in silence to the top of the mountain.

At the top, all that waited for me was a tiny and steamy hut, where they served hot tea. It was great, and totally worth it.

My point being:

A good number of human beings want a chance to prove themselves, to test their strength, even to suffer in order to achieve some goal.

And yet direct response marketing is all about making things easy and push-button, and appealing to the greedy sloth in people.

Is there space for a little noble sado-masochism in the slothful world of marketing?

Maybe.

​​I remember reading how marketer Sean D’Souza accidentally made his article-writing course much harder than he first intended it to be. I forget the details, but he mistakenly told his course attendants to write much more, in a much shorter period of time, than what was reasonable.

People taking the course suffered… lost sleep… got tense and nervous.

​​And when it was all over, they raved about the course, and became evangelists for it. Sean now has a waiting list for the course, which he markets as being famously difficult.

Direct marketing industry norms say that you have to provide easier, cheaper, faster solutions. But as marketer Dan Kennedy says, norms reinforce average.

​​So maybe, if you are looking for a market position that gets you above-average results, then promising your clients and customers struggle, expense, and many weeks and months of it, well, maybe it’s not a crazy idea to try.

Speaking of which:

Men (and women) wanted to subscribe to my daily email newsletter. Low wages, bitter cold, long hours spent reading the emails I send each day. Marketing lessons doubtful. Honour and recognition in event of success. If interested, apply here.

Why don’t people like salesmen?

I was walking through the streets of an Eastern European capital this morning, when I heard a pleasant melody.

Keep in mind today is Saturday, and this morning at 9:51am there was practically nobody out and about.

But among some sycamores in the center, I heard an accordion playing. An old man had taken a bench by himself in an otherwise empty park, and was playing a nostalgic tune. He wasn’t playing for money. Just for himself.

I found this very pleasing. Better to sit outside in a warm and sunny park than to play your accordion in a tiny apartment with the neighbors banging on the wall to get you to quit.

But here’s the dark thought that occurred to me:

It wouldn’t be so quaint if the guy were playing for money. Then it would be desperate. Right? ​​Sitting in abandoned park, while everyone else is having breakfast at home, playing an accordion in the hope somebody will pass by and like your squeezing and buttoning enough to drop a few coins in your leather case. It’s like a scene from some 1950s Italian melodrama.

So what’s the moral of this story?

I’m not sure. But I think it has something to do with how people see you if you are in the position of selling yourself or your services, and in particular, of appearing needy.

Because selling something and appearing needy are not the same. But for many people and in many cases, they seem identical. That’s why salesmen are often so unpopular.

But you can get rid of the neediness and the stigma of salesmanship, while still continuing to sell.

There are lots of ways to get to this desirable place. The easiest in my opinion is to introduce standards — who you sell to, what you sell, how much you charge — and to not deviate from that. Suddenly the aura of desperation lifts from you, even if you could use a few extra coins in your leather accordion case.

For more tips for selling yourself and your services, you might like my daily email newsletter. It’s free. It’s for freelancers, copywriters, and business owners. And you can sign up for it here.

Sweet inconsistency in copywriting education

“The most important thing — you can know every copywriting technique in the book, you can read every book — the most important thing is to understand your audience.”
– Parris Lampropoulos

At the start of this year, I got a job to rewrite a VSL for an upsell of a successful offer.

A bit of background:

The offer was in the real estate investing space. It basically showed newbie investors how to get their leads for free using a secret resource.

​​Once people bought the frontend offer, they were shown the upsell. The upsell was about how to hire virtual assistants to automate much of the work involved in the frontend offer… so you can make more money in less time.

The question was how to position this upsell VSL.

My copywriting coach at the time said something like, “This training is the quickest way to become a millionaire real estate investor.”

That might be true. But my feeling was, for this audience, it was not believable. Most of these people had never even completed their first deal. Lots of them were retirees, or people who just wanted to quit their crap jobs and spend more time at home.

If these folks heard “You can be a millionaire,” my gut feeling was they would say, “No, that’s not me.”

And so I wrote that VSL around the promise of, “Get your first deal faster by doing less.” And that positioning turned out to be a winner. It beat out the control by 50%.

Here’s why I bring up this story from my client annals:

Copywriting wisdom is full of sweet inconsistency. Many top copywriters will tell you to make the biggest promise you can — and they will show you million-dollar ads to back up their case. Here’s a famous one from John Carlton:

“Amazing Secret Discovered By One-Legged Golfer Adds 50 Yards To Your Drives, Eliminates Hooks And Slices… And Can Slash Up To 10 Strokes From Your Game Almost Overnight”

But then you have other top copywriters, who will tell you the opposite — to make modest but believable promises. They will also show you successful ads to back up their case. Here’s one from Gary Bencivenga:

“Get Rich Slowly”

So who’s right? The “biggers” or the “modests”?

Neither, of course. Instead, it’s Parris who’s right.

As he says in the quote above, you’ve got to know your audience. Some audiences will believe any promise, so the larger it is, the better for you. Other audiences won’t. So make the biggest promise you can — as long as you’re sure your audience will find it believable.

Want to get better at copywriting slowly? I have a daily email newsletter where I share more information like this. You can sign up here.

People will pay to see someone shut your mouth

Back when I was sexually illiterate — and by that I mean, back when it took me a minimum of two months of “hanging out” to maybe take a girl to bed — well, back then, I knew a guy named James.

James and I spent enough time together that I began to notice an uncomfortable thing he always did.

In any group of people, assuming there were any girls around, James always made some offhand sexual comment. Perhaps a fragment of a bizarre story that happened to him between the sheets. Or how he didn’t have a lot of time to cheat on his girlfriend before she came back from vacation. Or just about some impressive breasts that were passing by.

Like I said, I always found these comments uncomfortable. Tacky. Unnecessary. Why would James say these things?

Well, I now know. But this isn’t a pickup newsletter. Instead, it’s a marketing newsletter, so let’s talk marketing.

Specifically, personal branding.

Yesterday, I watched an eye-opening video on YouTube. It’s called Villains in Wrestling: The Art of Making People Hate You.

The video is great. Fun. Full of detail and story.

And it tells you the exact steps these TV entertainers take to become hated. And course, why they do it. In the words of Gorgeous George, the first TV wrestling heel and somebody who influenced Muhammad Ali, James Brown, and Bob Dylan:

“People will pay to see someone shut your mouth. So keep on bragging, keep on sassing, and always be outrageous.”

Gorgeous George was a star on par with the biggest entertainers of his era, including Bob Hope and Lucille Ball. He was paid obscene amounts of money, and he single-handedly made television into the entertainment medium it is today.

And that’s the connection to my story with James above. James had a pretty girlfriend, and from what I saw, plenty of quick success with random other girls on the side.

Fact is, there are proven ways to take girls to bed quickly, which have nothing to do with making more money or having six-pack abs.

Likewise, there are proven ways to grow a personal brand people will pay for, which have nothing to do with giving away more value or being helpful and friendly.

Maybe these ways make you uncomfortable. Maybe you’re all about expanding your comfort zone… but not if it means being hated or being tacky.

Your choice. But the knowledge is out there. And, speaking personally, that YouTube video on wrestling villains is worth a watch.

One last point:

I write a daily email newsletter. But it’s exclusive and therefore it’s not for you. For everybody else, the link to sign up is here.

A close entrepreneurial shave

I’ve just had the most homoerotic experience, if not of my life, then certainly of the past 14 years.

I paid a man, much younger than me, to massage, caress, and pinch me. He did his job dutifully for almost exactly a half hour.

I won’t lie to you. I was massively relieved at the end of it. And with the transaction over, I couldn’t wait to get away.

So I handed the young man the equivalent of about $7, wrote my name on the obligatory covid-tracking sheet, and ran the hell out of the barber shop.

It never occurred to me to get a professional shave until today, but I’ll try anything once. And to be honest, I was chuffed with myself for going through this experience.

Only thing is, the shave wasn’t very good.

I realized it once I got home and checked in the mirror. I looked like a disheveled computer science professor I once had — smooth cheek on one side, five o’clock shadow on the other, uneven bits of stubble under my nose, tiny blotches of blood everywhere.

There was nothing left to do but get out the trusty Sensor Excel and do the job right myself.

So why is this relevant to you?

Probably no reason. Except in the unlikely case that you are an entrepreneur, or want to become one, but the thought of hiring people and managing them gives you the runs.

In spite of all the outsourcing porn and the advice about focusing on your most valuable 20%, the fact remains that you are still probably the best person to do many jobs around your business.

Sure, that can be a terrible limiting factor. But some business owners go surprisingly far by being a one-man band.

And in any case, if you hate the idea of recruiting, hiring, training, and keeping employees happy, then you might not have any choice.

​​​If this side of your personality is truly ingrained, then better accept it and figure out how to live with it.

​​As business coach Rich Schefren likes to say, “Put your shaving goals ahead of your massage goals.” No, I got that wrong. “Put your business goals ahead of your personal development goals.” That’s right.

But if you want to do things by yourself, you’ll need to get some good advice. I can’t help you with shaving. But for marketing and copywriting advice, you might like my daily email newsletter. You can sign up for it here.

Sorry to see you go

Here’s a Days-Of-Thunder-sized personal confession:

I cant “read” marketing.

I find it too boring. As soon as I suspect an email or a web page or an article is trying to sell me something, a switch gets flipped in my head, my eyes get watery, and I start to gloss over the text in hope of escape.

This is definitely a problem, since I make my living writing sales copy, the exact kind of stuff I can’t stomach reading.

So I’ve found ways of working around this.

For example, one of the main benefits I get from hand-copying ads is that it simply forces me to carefully read those ads.

For a while, I was also having success by seeking out trends for a “3-minute DR news” feature for my email newsletter. That helped me actually pay attention to other marketers’ ads, even if I had no interest in what they were selling or preaching.

As part of this, I subscribed to dozens of email newsletters. But over time, I unsubscribed from almost all of them.

I did the same just now with copywriter Abbey Woodcock’s newsletter.

All I know about Abbey is that 1) she was one of Parris Lampropoulos’s copy cubs, so she’s gotta know about copywriting and 2) she has some kind of program helping newbie freelancers get started.

Unfortunately, from what I’ve seen in Abbey’s emails, she doesn’t talk too much about 1. But she talks aplenty about 2.

So I unsubscribed. But then, I saw an interesting thing on Abbey’s unsubscribe page.

It’s something I haven’t seen anybody else do. Here’s what happens:

When you click unsubscribe in Abbey’s email, you get taken to her site to confirm. “Yes, I really do want to unsubscribe.” Once you click that, you are taken to one final page.

“Sorry to see you go,” the page says.

And then directly below, it goes on: “Here are some other resources that might be a better fit,” followed by two affiliate links (Copy Chief and something called Effic Planning System).

I thought this was great because 1) it could be genuinely helpful to somebody who wasn’t a fit for Abbey’s stuff and 2) it could make some money for Abbey from an otherwise useless ex-lead.

This illustrates a principle I first heard Ben Settle talk about. (I guess he learned it from Dan Kennedy.)

That principle is to always seek out unused capacity.

Abbey’s unsubscribe page is just one small and clear example of this.

But if you have any kind of business — yes, even as a newbie freelancer — you might have unused capacity that you could profitably exploit.

Take for example these blog posts. For most of the time I’ve been writing them, I simply ended each post without including any kind of call to action.

Unused capacity.

So I started including a CTA each and every time. Something simple. Along the lines of,

I’ve got an email newsletter about marketing and persuasion. If you like what you just read, you might like that too. In case you want to give it a try, click here to subscribe.

Being authentic is overrated

In 1976, David Bowie got accused of supporting fascism. How could anybody say that of Bowie?

After all, a few years earlier, Bowie claimed he was gay. Then he was an alien. Then he became one of the few white singers to perform on Soul Train.

This certainly doesn’t sound like your typical fascist. Why would anybody think different? Well, there is the following quote:

“I believe very strongly in fascism,” Bowie said in a 1976 interview with Playboy magazine. “Rock stars are fascists, too. Adolf Hitler was one of the first rock stars.”

People are always telling you, be authentic, be authentic. That’s how you will connect to others. Share your geeky stories. Be vulnerable. Be true to yourself.

And yet there’s David Bowie, who became a huge star by striving to be plastic, artificial, and impossible to pin down. He made up stuff and he lied for his own amusement and profit. He provoked and played the media. Bowie again:

“The only thing that shocks now is an extreme. Like me running my mouth off, jacking myself off. Unless you do that, nobody will pay attention to you. Not for long. You have to hit them on the head.”

And it’s not just Bowie or his rock star spawn like Madonna and Lady Gaga who get away with this. Look at the world of online marketing.

​​Ben Settle has admitted he consciously plays up his crotchety persona online. ​​Matt Stone has an oversexed alter ego he writes under, named Buck Flogging. The greatest copywriter of all time, Ross Manly, is not even a real person.

Fact is, authenticity is overrated. It’s much better to be entertaining, or at least interesting. If you are boring or unpleasant by nature, there’s no need to push that pollution out into the world.

​​Rather than being consistent with your “authentic self,” assume a new, more exciting viewpoint and unflinchingly defend it — for as long as you find it amusing or valuable to do so. ​​As Bowie put it:

“The only way I can be effective as a person is to be this confoundedly arrogant and forthright with my point of view. […] Nothing matters except whatever it is I’m doing at the moment. I can’t keep track of everything I say. I don’t give a shit. I can’t even remember how much I believe and how much I don’t believe. The point is to grow into the person you grow into. I haven’t a clue where I’m gonna be in a year.”

Email newsletter. I have one. Every day I write an email and share ideas that are not consistent with each other. But you might find it interesting anyhow. It’s available here.

10 tiny marketing projects you could complete in a week

A guy named Ben Stokes just published a free tool to help you build a one-item online store. I’m letting you know this for two reasons:

1) Maybe you want to build a simple store for a product you have in mind. In that case, you can try Ben’s free store builder instead of paying for Shopify or fussing with WordPress.

2) Ben also has a unique blog at tinyprojects.dev. He does a tiny new programming project each week. He tracks what he did and how it went. The one-item store builder is Ben’s most recent entry.

All of which got me thinking:

​Somebody could make a similar site about marketing. Just pick a tiny project you could complete in under a week. Do it. Write up how it went, what you learned, and show off the results.

You’d learn something. You’d build a portfolio. You’d make connections. Maybe you’d even make some money.

I at least would love to read it. I really hope somebody will do this — maybe that somebody will be you.

So to help you get started, here are 10 possible tiny marketing projects I came up with just now.

​​I’m not saying these projects are great. But they don’t have to be a success in order to be a success, if you’re hepp to what I mean. Here’s the list:

#1. Get booked on a podcast

​Make an inventory of your skills, interests, and experiences. Go on listennotes.com and search for podcasts that might be interested in hearing what you have to say.

​​Send the podcast hosts an email explaining what valuable info you can share with their audience. If you have zero upon zero valuable experience or skills, then find a travel blog and talk about where you live. Any place can become interesting with a bit of research.

#2. Promote an affiliate product

​Go on Clickbank. Pick a top 15 Clickbank offer. Find a subniche you could promote it to (eg. weight loss for people with PTSD).

​​Create a tiny lead magnet that answers a specific, curiosity-inducing question in 4 paragraphs max. Create a landing page offering this lead magnet as a PDF.

​​Write a soap opera sequence for people who sign up, promoting the affiliate product. Create 3 Facebook ads and run $5 worth of Facebook traffic to your page each day for 3 days.

#3. Work on getting a story to the front page of Reddit

​Search the Internet for a sufficiently shareable/outrageous/inflammatory story that hasn’t blown up yet. Or use your own content. Figure out which subreddits might go for it. Put it out there. Go on Fiverr and pay for 5 people $5 to upvote it using a bunch of different accounts, and try to make it reach the front page.

#4. Publish a Kindle book out of repurposed materials


​Blog posts you’ve written, articles, emails, your personal diary, letters to your mom, or your high school term papers. Whatever you’ve got. Put it together. Figure out a hot title. Research how to make a Kindle book. Create a cover using Canva. Write an Amazon listing for it. Publish it on Amazon KDP.

#5. Start a blog where each week, you post a profile of a different successful marketer

​​Dig around on the Internet and collect info on this marketer. Then reach out to the marketer, explain what you’re doing, and ask one or two in-depth questions to make your piece unique and more than just a rehash what’s out there. If you don’t hear back, that’s content too. ​​Write it all up. Link to the marketer’s offers and his site.

​​ If you don’t know any successful marketers, here’s a random list to get you started: Michael Senoff, Brian Kurtz, Todd Brown, Matt Furey, Hollis Carter.

#6. Same as #1 but with guest posts

​​This can be better if you’re starting out and you can’t claim to be any kind of expert, or even pretend-expert. Simply make it your goal to get somebody somewhere to accept your guest post.

​​Look at a bunch of blogs or sites. Select the most promising ones according to your own interests and how good/accessible they look. Come up with a headline or two or three, and write the blog owner an email pitching your post. Do it over and over for a week, or until you get a yes.

#7. Create a micro dropshipping site

​​Go on Amazon and dig around for ecommerce products. Look for a product that 1) has 200+ reviews, 2) makes you say, I can’t believe this is a thing and 3) sells for under $20. Then go on Ali Express and find the closest thing to it. Create a one-product store with Ben Stokes’s one product store builder. Connect it to your Ali Express supplier and make it ready to do business.

#8. Create a personal ad for your own service business

​​Find Gary Halbert’s personal ad. Model it to describe your ideal client, and to promote yourself as a copywriter or whatever it is that you want to do.

​​If you think your ad is great and you’ve got a bunch of money, buy some space in the Los Angeles Times and run it, just like Gary did. ​​If you’re not confident about your ad or you ain’t got money, put your ad in a Google Doc. Make it publicly visible. Link to it from Facebook and post it in Facebook groups, while sharing your learning lessons from the exercise.

#9. Recreate the Significant Objects project

​​Go to a local thrift shop, antiques store, or flea market. Buy 5 quirky objects, all under $5. Then go on Reddit and search around in various subreddits (r/relationships, r/letsnotmeet, r/askreddit) for personal stories that went viral or got lots of upvotes.

​​Figure out a way to tie some of those stories up with your thrift store products. Retell the story in a tight, condensed version, tie in your product, and make this into an eBay listing for the product.

#10. Create a blog about about tiny marketing projects that you complete in under a week

​​Make a list of 10 projects you will tackle over the coming 10 weeks. Write up a week 0 post about your motivation, the steps you took to create the actual blog, and hint at the first project you will handle the following week. ​​Then send me a link to it, and I will be your first reader.

​​And if you’re strapped for cash, just write up the initial post in a Google Doc and send me that. I’ll pay the $10.17 for registering the tinyprojects.marketing domain for you, and I’ll let you use my hosting for the blog itself until you make your first $1k online.

Expert advice on how to start an email magazine

In 2015, Alex Lieberman started sending a daily email to 45 friends and classmates at the University of Michigan. Each email was empty except for a PDF attachment. The PDF was made from an ugly Word doc template, and contained a fun-to-read summary of the top business news for that day.

Alex managed to make this daily email into a profitable business. That sounds pretty attractive to me, because I’ve been thinking about starting a new project.

What I’d love is to start a magazine, but magazines are dying or dead. Websites aren’t magazines either — there’s no real engagement or loyalty.

I realized that the closest thing today to my fantasy magazine is simply an email newsletter. But newsletter is an overloaded term. So let’s call it an email magazine.

Since I’m thinking about this, I wanted to do some learning from people who have been successful doing the same. Alex Lieberman, who I mentioned above, is definitely among them.

Since that PDF-based start in 2015, Alex moved his content fully into the email. He also grew his subscriber list from 45 people to over a million today. He doesn’t call his business a magazine, but he does accept ads, for which big corporations pay upward of $50k for a one-shot placement.

As of 2019, Alex’s daily newsletter, called Morning Brew, is making $13 million a year in ad revenue.

So I tracked down a detail-rich interview with Alex Lieberman. I think it could be valuable to you whether you want the details on how Alex built up Morning Brew… whether you too want to start an “email magazine”… or even if you want to grow an email list for a more grimy direct response business.

The good stuff in the interview starts after minute 22. I’ve linked to it below: