Yesterday, I sent an email telling readers to:
1. Find out who their highest-LTV customer is
2. Reach out to that customer and simply catch up
A couple hours after that email went out, I got a message from a long-time reader who runs a paid newsletter, which she sells via a $2k yearly subscription. The reader wrote:
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What a great idea, John!
I sorted my Google spreadsheet and found 11 current subscribers stood out as paying in the 5 figs, some of whom surprised me.
Sent them each a nice note since no one in [industry] answers the phone, while they do respond to emails.
Every one of them responded within an hour. Several good convos came out of this.
Also reached out to 6 expired subs worth over 5 figs.
One is in between jobs and will sub once they land somewhere.
Two have retired and miss the blog dearly.
One is waiting for the new 2026 budget to open.
One just re-upped their subscription and thanked me for the reminder.
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That’s-a what I’m a-talking about!
Particularly impressive I thought was the last line, about somebody who had lapsed as a customer, and who ended up making a $2k purchase after being hit with a little reconnect message.
This morning, I took this to heart and created a spreadsheet which I titled “Follow Up Systems.” It’s a more structured way to follow up with people than simply counting on a kind guardian angel to remind me to do it. My spreadsheet has following columns:
* who
* when (eg. email, Skool)
* where
* about what
* next followup date
* next followup content
I noticed that creating this spreadsheet already took a lot of anxiety around the topic of followup out of my head.
Today, I found myself following up with people just so I could fill in the spreadsheet.
Tomorrow, I figure I will add any conversations in there that have stalled in the meantime.
And then in the days that come, I will sort this spreadsheet by the “next followup date” column, and follow up with people I said I should follow up with then.
Maybe it’s worth creating a spreadsheet like this for yourself right now, if you’re looking for clients, referrals, JV partners…
… except, that’s just the structure, the scaffolding.
What about the content? The stuff you actually send to people?
I figure you have a few options:
1. You can wing it each time.
2. You can craft your own system based on what worked and didn’t work for you.
3. Or you can take somebody else’s system that works.
The Notorious Nick Bandy has a system that works, called Ghostbuster Sequence.
It’s a series of 5 mostly templatized/somewhat adaptable followup messages you can send to clients, referrals, JV partners to get them to say yes or no.
Either a yes or a no is ok. What’s not ok is not following up at all or sending one message and treating silence as a reply, and letting it eat away at your little entrepreneur heart.
Btw, when I say Nick’s system works, here’s a recent story he shared about it:
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Last year I set my eyes on an A+ potential partner, he tried ghosting me. I even wrote about him on the sales page for The Ghostbuster Sequence.
I busted the ever-loving ectoplasm out of that ghost…
Totally flipped the script…
Got HIM chasing ME.
But I got busy…went to Singapore…hibernated for a month, chillin’ with my wife and toddler.
I’m a busy and very important guy.
🦥
He kept following up…over and over again.
And today? Just sent over his entire customer and lead database.
The LIFEBLOOD of his business.
THIRTY THOUSAND CUSTOMERS.
30k!
Do you know how hard I’m rubbing my hands together right now? With an average deal size of $20k and up?
To me. Some random guy. I’m dressed like a K-Drama fanboy in my profile picture. You should not trust this dude with your business. But he did.
Why? Because I’m the best copywriter in America?
No.
Because I read this 9-page, poorly formatted PDF and I know that NO isn’t NO.
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That 9-page PDF Nick read?
It’s Nick’s Ghostbuster Sequence, which he himself rereads and applies.
The Ghostbuster Sequence will set you back a mighty $54. But it could legit be worth tens of thousands or hundreds of thousands of dollars to you if you only put it to use.
If you wanna get it, and better yet, want to start using it today, in just five minutes from now: