Business Ideas Archives

Ronin case study: What break-even marketing funnels really look like

March 30, 2025 by John Bejakovic

Yesterday I wrote that inside the Royalty Ronin community, which I’m promoting these days, there are 300+ success stories.

Today, I decided to leaf through some of them.

I found one from 11 days ago that got me juiced, so I want to share it with you.

The case study runs for 8 pages in a Google doc. I won’t retell the whole thing. Here, with all the dogmatism of brevity, are 9 highlights from this case study:

1. A business owner is running $1k a day in ads, and is breaking even on day 0. Great, right?

2. Not so great. Cash flow is tiiiight. The business owner is juggling money between accounts. Any sudden new expense could sink the business. Business owner says:

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Over the last six months though, we significantly depleted our cash reserves [dialing in the sales funnel to break even], and we were at the stage where it’s like, every dollar we spend on advertising was like having our back against the wall with no buffer. If I mess this up, I stop buying ads for a while.

===

3. A Ronin knocks on the business owner’s door and makes a Ronin proposition*:

“Let me make you look good to your audience, do all the work, and maybe make you some money. If I make you money, you can give me a cut.”

4. Business owner agrees. “There was no real downside for me,” he says later. “Like, if it didn’t work, it didn’t work.”

5. Ronin creates a new $1k offer* out of the business owner’s existing assets. Business owner says about it:

===

And you came up with this offer, which was the same offer I sell for $200 with a couple of extra bonuses, bundled in with a couple of other things, and an onboarding call.

It’s more than our low ticket offer, but not much more.

And you’re selling it for $1,000.

I looked at this $1,000 offer you came up with, and thought, Wow, that’s a great deal.

But it’s the same thing we sell for $200. But it was $1,000. But it still sounded like a great deal because you’re good at creating blockbuster offers.

===

6. Ronin writes copy for emails* and FB posts* (I’m guessing again repurposing existing content). There are no sales calls* for the business owners to handler, even though it’s a $1k offer. There’s no sales page* either. All the sales are handled by the Ronin via email* and DMs*.

7. 9-day email promo*. 49 sales at $1k. $49k in revenue.

8. The $49k in revenue is split between the business owner and the Ronin, negotiated the easy way*.

9. Business owner says at the end:

===

The result was magic. That is a whole month’s worth of revenue in a week.

Can we do it again? And how quickly can we do it again? If we can do this again in three months, I’m right on with it. It was a great experience right the way through.

This has been one of the easiest, best, and smoothest business transactions.

I never knew [Ronin] before this offer but I have a lot of respect for the man.

I wish him the best and would love for him to get a lot of business out of it because he’s done the right thing for us.

===

If you wanna read the full details of this case study, you can find it inside the Royalty Ronin Skool group. Just search for “[Case Study] The One That Started It All (BEAMER).”

And if you want to do something similar, either in your own business, or for a partner, including one who doesn’t even know you today, then:

All the bits above I marked by * are things that are taught inside Royalty Ronin…

… both inside the actual community via case studies like these…

… and also inside the bonus trainings offered, such as Phoneless Sales Machine (no sales calls or even sales pages for big-ticket sales)… BEAMER (finding and negotiating partnerships like above)… Big Ticket Email Mojo (err, about emails and promos for big-ticket sales)… and Passive Cash Flow Mojo (for coming up with great offers).

That’s where the Ronin above learned these skills.

That’s where you too can learn them, and apply them, and help other people with them, and make money for yourself as well.

If you’d like to get started today, Royalty Ronin has a free one-week trial, which you can take advantage of here:

https://bejakovic.com/ronin

P.S. If you’ve already signed up for a trial of Royalty Ronin via my link above, forward me the welcome email — the one with “Vroom” in the subject line.

I have a small but growing bundle of bonuses, including my Heart of Hearts and my Inspiration & Engagement trainings, which are waiting for you as a way of saying thanks for taking me up on my recommendation.

Punishing previous buyers

March 27, 2025 by John Bejakovic

Last night, I got back to Barcelona after a few days in Rome.

As I found out in Rome, 2025 is apparently a jubilee year, which in the Catholic church is a special year of mercy, forgiveness, giving etc.

Jubilee years happen every 25 years. Each one has a special theme. The theme of Jubilee 2025 is “Pilgrims of Hope.”

I was staying a block away from the Vatican during my Rome trip.

Even though I’m not Catholic or even Christian, it was inspiring and impressive to see a slow-moving processions of thousands of ordinary people, every day, who have been walking for who knows how long, from who knows where, all passing through the enormous colonnade at St. Peter’s square and finally approaching their destination at St. Peter’s Basilica.

Really, that has nothing to do with what I’m about to tell you, but I thought it was worth sharing. You might still want to read on, or you might not.

A couple days ago, I got from Yosi Anderson, who is a medical doctor turned personal productivity strategist.

Yosi has been on my list for a hot minute. Last year, she took me up on my recommendation to sign up for Travis Sago’s Royalty Ronin, which I promoted without getting paid for it, simply because I thought it’s such a valuable resource.

I’m now promoting Royalty Ronin as an affiliate, with a bundle of bonuses for those who sign up for a week’s free trial. And about that, Yosi wrote in to ask:

===

Hi John,

Does this bonus apply to people like me who already joined Royalty Ronin when you wrote about it last year?

===

And my Jubilee 2025 answer to Yosi’s question is… of course not. The current bonuses don’t apply to previous buyers. The bonuses are there to get new people to sign up and help me make an affiliate cut. I’m running a business here, people. If you were foolish enough to take me up on my recommendation before, that’s too bad.

Err…

Actually no, let me try that again.

The fact is, Jubilee year or not, I always make new bonuses available to all previous buyers. That applies here too, for two reasons.

Reason one is simple and obvious, and a core part of my philosophy for how I run this little info publishing online biz.

I want to treat current and previous customers well, and reward them for taking me up on my offers when I make them, even if those offers didn’t pay me any money. I never want to put any doubts into my readers’ minds that now is the best moment to take me up on an offer I’m making.

Reason two I cannot tell you here, because it’s connected to a marketing tactic inside one of Travis’s paid trainings, called Shogun Traffic Method.

At the risk of sounding hypey:

This marketing tactic is one that Travis found so valuable that he didn’t share it for a decade or more, and kept just for himself. And when he did first share it, he delivered it via a mailed package because he wanted to restrict how many people would find out about it.

Times have changed. Jubilee 2025 is here. Travis’s tactic is now available inside an online course. That doesn’t change the fact it remains super valuable and in fact super underused, even if it’s available more broadly.

This marketing tactic is not something you will spot simply by looking at what Travis is doing, or what I’m writing about in these emails.

But this tactic is something you can find out today, and apply and profit from today, if you sign up for a free trial of Royalty Ronin, and then head inside Shogun Traffic Method, and look at the bonus lesson right before the one titled, “Unannounced BONUS: Bugatti Traffic.”

And yes:

There won’t be a better moment than now to sign up for this free trial of Royalty Ronin.

That’s because, if you sign up now, you’ll get any future bonuses I might offer. The reverse doesn’t hold — in the future, I will take away some of the current bonuses I am offering.

Plus, while I have no idea what Travis’s plans are, it’s conceivable he might at some point do away with the free trial, either because it’s worked well and done its job, or because it’s not working as well as he’d hoped.

If you don’t want to miss the opportunity while it’s here:

https://bejakovic.com/ronin

P.S. If you have signed up for the free trial of Royalty Ronin, or if you already signed up as a member even before I was promoting it as an affiliate, forward me your confirmation email from Travis, the one with “Vroom” in the subject line.

If you do that, I’ll give you access to my bonus bundle as my way of saying thanks for taking me up on my recommendation.

If you’re struggling to sell continuity…

March 25, 2025 by John Bejakovic

This morning, I got a DM on Skool from a business owner in Australia, who wrote:

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Hey John, I saw you promoting Ronin, how’s the signups going on your side? I’ve sent a couple of emails but only 50 odd clicks which is pretty low. I’m finding it a challenge to convey the real value of what Travis teaches without sounding like a scammy hypester!

===

The background is that the past few days, I’ve been promoting Travis Sago’s Royalty Ronin membership program. It’s a membership I’m personally signed up to, as is the business owner from Australia above who wrote me this morning.

So far, I’ve sent 4 emails to promote Ronin. I’ve had a few hundred people click through, but I have only had a handful of people sign up for the free trial.

I’m not bothered by that result.

Travis’s community is after all built around Travis, and selling my audience into a paid community built around a person they don’t really know is a tough ask.

Plus, Royalty Ronin is very expensive, and I figure people are wary of signing up for a $300/month subscription, even if they get a week’s free trial to make up their minds.

I keep cheerfully promoting the free trial of Royalty Ronin because 1) every day, I’m still getting more people to opt in, and 2) even if a few folks decide to stay signed up past the trial, it’s going to be long-term good for me and good for them.

That said, I thought it was actually a curious choice from Travis Sago to start selling Royalty Ronin as a per-month subscription (something he only started now, as far as I know).

That’s because I remember one training of his, and the question of continuity programs came up. Travis explicitly shared his philosophy, which was “Don’t sell continuity.”

That doesn’t mean you can’t get paid recurring month-to-month. It simply means how you price and position your existing offer (yes, the one you’re selling via continuity) in the audience’s mind.

Travis had a small, counterintuitive twist for making recurring sales, which gets you a bunch of money up front as well as more people to pay you month-to-month than if you just offer a monthly subscription.

If you yourself have a continuity program that’s not making as many sales as you like, this info could be gold for you. Or it might be something you choose to ignore, the way Travis seems to be doing now, for reasons of his own.

In any case, if you’re already signed up for a trial of Royalty Ronin, you can find this recurring-income-without-continuity tweak inside the “$1k a Day in 1 Hour a Day” training in the Ronin course area.

And in case you haven’t already signed up for trial of Ronin, but you would like to see what it’s about, and whether it’s worth your time and attention, then here’s more info on the membership from Travis himself:

https://bejakovic.com/ronin

P.S. If you’ve already signed up for trial of Royalty Ronin via my link above, forward me Travis’s welcome email, the one with “Vroom” in the subject line. I have a small but growing bundle of bonuses that’s waiting for you as a way of saying thanks for taking me up on my recommendation.

The joy and food-poisoning risk of exploring and experimenting

March 23, 2025 by John Bejakovic

I’m in Rome for a few days. My dad and his wife were coming for a trip here and asked if I would like to tag along. I said yes.

We arrived yesterday. And after visiting four churches, three fountains, and one set of famous stairs, it was time to sit down and eat something.

“Where will we eat?” I’d asked my dad’s wife before we arrived. They had been here a few times before, and I figured they might have favorite places.

“Oh, we’ll just sit down somewhere,” she said. “All the food is great there.” Right as she said that, thunder started rumbling off on the horizon.

So yesterday, we just sat down somewhere. The first course of pasta came. It looked unimpressive and yet had an off smell.

I ate it – I was very hungry. “This must be some unique ingredient they use in Rome,” I said to myself, as I tried to ignore the unpleasantness of it.

But by the time the second course came, it was undeniable. The meat was tough, the potatoes were in a state between undercooked and raw, and the two pieces of seafood were communicating in various ways that they had been bought a week or more ago, and caught who knows when.

I put my knife and fork down, figuring that it’s best to lose this single battle rather than the entire Rome campaign.

My bit of wisdom for you today is that there can be joy in exploring and experimenting, and occasionally discovering something really great and new.

In fact, that’s how I like to live much of my life. And that’s why I can say with a lot of confidence that exploring and experimenting does largely result in failure, and occasionally will lead to food poisoning.

The other option is to get recommendations, to follow in somebody’s tracks who’s been there before, whose experience and integrity you trust.

I’m no longer just talking about restaurants in Rome. I’m talking about other things in life as well, such as for example, the topic of this newsletter, which is effective communication, marketing, and online business.

And with that, I would like to remind you of Travis Sago’s Royalty Ronin free trial offer, which I’m recommending as an affiliate these days.

Travis is somebody I personally have learned a ton from, whose experience and integrity I trust. The man has made tens of millions of dollars selling his own offers, in various niches. Plus he’s worked as a kind of JV marketing partner for a bunch of other online businesses, and made tens of millions of dollars for their businesses too.

Now, Travis has built a community of like-minded marketers and business owners around him. Plus, he’s sharing a lot of wisdom that he’s collected over the years, in the form of various high-ticket courses, which he makes available as free bonuses in this community.

And like I said, Travis is now offering a week’s free trial to this, so you can look inside, and discover something really great and new, without risking anything, including food poisoning.

If you’re curious to find out more about Royalty Ronin, or even take Travis up on his risk-free 7-day offer, take a look here:

https://bejakovic.com/ronin

P.S. If you already signed up for a trial of Royalty Ronin via my link above, then send me the confirmation email you got from Travis, the one with “Vroom” in the subject line.

In turn, I’ll send you my Heart of Hearts training, about how to discover what the people in your market really want, so you can better know what to offer them and how to present it, as a way of saying thanks for taking me up on my recommendation.

Why discounting fails to drive sales, even when it’s by a lot

March 21, 2025 by John Bejakovic

A while back, I talked to a business coach, somebody who has a lot of experience with online marketing.

She told me about how she launched a new membership… how she offered a launch discount… how she even ended up increasing the discount over what she had initially planned.

Result:

One person ended up signing up.

Does this mean this new membership offer clearly sucks, since only one person bought even at a double-discounted launch price?

I told this business coach something that took me too long to internalize:

Discounting only works if people already value the thing you’re selling at the full price you’re selling it for.

In short, 20% off nothing is still nothing. So is 50% off.

The long term fix for this is your ongoing presence in your audience’s minds… trust and credibility built up by days and weeks and months of advertising yourself… sharing case studies of people who bought your offers and got value from them… and repeatedly driving home the fact that your offers sell for the price you are claiming for them, and that they’re worth every penny and in fact much more.

That’s how you convince people that, say, your membership is actually worth $300, and is even a steal at that price.

Good news:

There’s also a short-term fix. You can sell your offer at full price, and have people buy it, even if they don’t yet value the thing you’re selling at the price you’re selling it for.

This short-term fix is an obvious idea, but again, it took me too long to really internalize.

It finally clicked for me last year, via a little-known resource I was turned onto by marketer Travis Sago.

Travis is a very clever and very creative guy when it comes to Internet marketing… but he’s also a very thorough student of marketing and copywriting classics.

One of the things I have gotten via first stalking Travis online, and eventually paying him a lot of money for his marketing education and ideas, is simply exposure to really great, simple, often very old marketing ideas, which have made me much more money than the large sums I have paid Travis.

Speaking of which:

Yesterday, I started promoting Travis’s Royalty Ronin community as an affiliate.

I paid Travis $3k over the past year for access to Royalty Ronin and for a suite of his courses, which he makes available for members of Royalty Ronin.

I also recently renewed my membership to Royalty Ronin, ahead of schedule, for another year, in one lump sum payment of $1k.

Good news, part 2:

If you like, you can now get inside Royalty Ronin for a little less than the $3k I paid over the past year… and less even than the $1k I paid in a lump sum a few weeks ago to renew.

Specifically, you can get inside Royalty Ronin for free, because Travis has started offering a 7-day free trial.

Like I wrote/said yesterday, there aren’t many affiliate offers I’m wiling to promote. That’s because most are simply not good enough… because most aren’t a good fit for my audience… because I’m simply not enthusiastic about most of them.

On the other hand, I’m 110% enthusiastic to promote Travis’s Royalty Ronin, and all the multi-thousand dollar courses that come as bonuses, because I’ve so thoroughly benefited from them, and because I continue to benefit from them.

If you’d like to test out, look around, and even profit from Royalty Ronin, for free, for a week, you can do so here:

https://bejakovic.com/ronin

P.S. If you already signed up for a trial of Royalty Ronin via my affiliate link above, send me an email to let me know. Skool doesn’t let me see who has signed up, so the only way I know is if you write me.

And if you do write me to let me know, I’ll send you a recording of my Heart of Hearts training, about how to discover what the people in your market really want, so you can better know what to offer them and how to present it.

I previously planned to sell Heart of Hearts for $300, along with a few bonuses. I even had a few people pay me $300 for it, before I changed my mind, pulled the offer, and refunded their money. (I simply didn’t have time or desire to create the promised bonuses.)

Good news, part 3, is that Heart of Hearts is yours free, because you’ve taken me up on this trial of Royalty Ronin.

Plus, as an extra bonus when you write me, I’ll tie up this email, and I’ll tell you the short-term fix I mentioned above, for getting people to buy your offer at the full price even if they don’t value it yet. I’ll even tell you the little known resource, which I was clued into via Travis Sago, that finally made this click in my own head.

Magic Cave of Money-Making Opportunities

March 20, 2025 by John Bejakovic

I have a new offer for you today.

It’s an affiliate offer, which I’m calling the Magic Cave of Money-Making Opportunities, because it’s been that for me over the past year.

I’ll have more to say about this offer over the coming days.

For now, I’ve recorded a video to try to tempt you into giving it a whirl.

If you’re curious, take a look here:

Magic Cave of Money-Making Opportunities

How to make your 1:1 coaching an easy yes

March 18, 2025 by John Bejakovic

A couple days ago, business coach Steph Benedetto posted the following in my Daily Email House community:

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I’ve written 110 emails by now and the journey has been nothing short of amazing with many hidden benefits that really belong on the sales page. 😍

I expected to get increased clarity about my message, and was surprised right away about just how much clarity it gave me.

I figured there would be increased reader engagement, but I had no idea the depth of connection it would create.

But here are some of the benefits I didn’t see coming:

– New offers appear that I never planned to write. Somehow they appear out of thin air!

– Building out my sales letter with testimonials and a double guarantee — without sitting down to “work on my sales letter.”

– Love letters and comments from readers.

– My business is evolving with new events and services as I type them.

– My personal growth journey is documented in these emails; it gives me a place to articulate insights and take them deeper through sharing.

– Two people inquiring about my new 1 Year Being Unstoppable Mentorship with the disclaimer “it’s not affordable.” I didn’t see that coming!

[Steph then goes to share as proof a bunch of love letters she got from her readers and customers, and then concludes with…]

It really is building up desire to work with me. When I reach out to people who are engaging to explore 1:1 coaching with me, they’re an easy yes.

Daily emails have helped me see the value of me being me and sharing it, with all my quirks and flaws.

This is some life-changing shit, my friends. If you write the emails, the magic will happen. ✨

===

I’ve long been crowing and croaking about the many benefits of writing daily emails. Steph does a great job recapping these many benefits, and she even lists a couple benefits I myself haven’t experienced yet. But there’s something else I want to highlight in this particular email.

I followed up with Steph to ask what exactly she does to “reach out to people who are engaging to explore 1:1 coaching with me.”

She replied:

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I invite people to a conversations on most days, not just from email comments. It’s the way most of my clients happen. If a reader is responding to me and I know them, it’s easy to invite them to connect. The context will vary. If I don’t know them yet, I might invite them to a chat about their question or comment.

===

In my experience, this is a pwerful 2-step playbook that a lot of people could profitably use, particularly those selling high-ticket coaching, products, or services.

I could run on about this and share my own experiences applying Stephs daily email + one-on-one reach-out system. But the fact is, I’m at the airport as I write this, waiting for my smiling plane to board, which really and truly leaves me with just enough time to say the following:

Reaching out to your best prospects one-on-one is a very underused tool.

But it’s only likely to be practical and profitable once you’ve laid the ground work of building relationship, stirring desire, and changing minds, which is what daily emailing is all about.

If you’re not writing daily emails yet, or even if you are, but not very consistently, then I can help you either start the habit, or stick with it and be consistent. For more info:

https://bejakovic.com/deh

The foolish goal for my new 10 Commandments book

March 6, 2025 by John Bejakovic

Last month, I set myself the goal to finish and publish my new 10 Commandments book by March 24, 2025. For reference, the full title of my new book is:

10 Commandments of Con Men, Pick Up Artists, Magicians, Door-to-Door Salesmen, Hypnotists, Copywriters, Professional Negotiators, Political Propagandists, Stand Up Comedians, and Oscar-Winning Screenwriters

The goal to publish this book by March 25 is foolish in many ways. I’ve been working on this book, about the common elements I’ve seen among a bunch of influence disciplines, for a couple years now without getting it done.

I’ve already set myself a deadline on a few occasions — November 31 last year, then December 31 — without success.

Worst of all, the current state of the book is really a salad of notes, aborted chapters, and half-formed ideas.

Since I made my resolution last month, about 10 days have passed. I can’t really say I’m not on schedule, since I didn’t set a schedule when I set the goal. But it certainly doesn’t feel like I’m on schedule.

So today, I did formally set a schedule for what I need to do over next 19 days in order to finish and publish this book by the 24th. I’ve also decided to publicly announce this via this email, and perhaps use the threat of public failure and resulting shame as motivation to get this book done.

And there is a chance it will get done.

I made it sound impossible above, but that’s the copywriter in me.

The fact is, I have done all the research. I have made various outlines and now have one I’m set on.

I have already written a huge chunks of the content, in the form of emails which I was sending to a small group of “book beta-testers” back in November, as well as occasional other emails to this main list.

Plus I’m not really intending this book to be a massive encyclopedia, but in line with my original 10 Commandments book, which was sg like 12k words total.

So it might get done? It might not? We will see.

Meanwhile, I will be writing about this book and how it’s progressing, plus what I’m thinking about doing to make it a success when it comes.

And on that note, if you are interested in the topic of this book, and you’re thinking you might wanna get a copy when it comes out, click below. I’m planning some launch bonuses and I will be dripping them out to people on this pre-launch list:

Click here to sign up to the bonus-dripping pre-launch list for my new 10 Commandments book

A daily email newsletter I read and recommend

March 4, 2025 by John Bejakovic

Today, I’d like to get you to sign up to Jason Resnick’s daily email newsletter.

6 months ago, I had never heard of Jason. That says less about him (successful and well connected) than it does about me (hermit and a half).

The way I did eventually hear about Jason was that I got on a call with one of my own customers, Chris Howes.

Chris runs Creative Strings Academy, a paid online membership of hundreds of musicians, and he has an email newsletter with over 10,000 people on it.

“Wouldn’t it be nice to have more customers like Chris,” I said to myself.

So I asked Chris to get on a call. I wanted to find out more about who he is, how his business works, what his problems are. Maybe this could help me create new offers to attract more customers like him.

Chris agreed to get on a call with me. But he told me straight up, “If you’re trying to recruit me as a coaching or consulting client, I’m already working with someone.”

That someone turned out to be Jason Resnick.

And so, out of my hermit cave, at a safe distance, I signed up to Jason’s daily email newsletter and started stalking Jason online. It turned out that:

1. Like me, Jason teaches email marketing, but he focuses on the many -ation parts of email marketing I know precious little about, like automation, and optimization, and segmentation

2. Jason’s audience is made up of online business owners with profitable businesses (along with Chris, I recognized a few other common customers and clients among the testimonials on Jason’s site)

3. Jason writes daily emails in which he shares actual email marketing tips, based on his own business as well as his work with coaching clients (as opposed to focusing on magic or golden retrievers or New Yorker cartoons, the way I tend to do)

My stalking and lurking went on for 6 months. That whole time, it was on my todo list to write to Jason to get introduced. Of course I never did.

And then, a couple weeks ago, as part of a “JV Outreach Challenge” I ran inside my Daily Email House community, I finally replied to one of Jason’s emails.

I told Jason some of the story above.

I pointed out that there’s an overlap between his audience and my audience, and that he and I seem to focus on complementary parts of the email space.

I asked if he might be down to do a cross-promotion, where we would each introduce our audience to the other’s newsletter.

Jason agreed.

And so here we are.

I’d like to recommend to you sign up to Jason’s daily email newsletter, the same way that I’m signed up.

Jason is offering a lead magnet when you sign up, a 13-point landing page checklist.

Jason’s checklist is free, it’s short, and from what I can tell, having myself never A/B tested a landing page, it’s full of good points.

So sign up to Jason’s newsletter to get the free checklist.

Or really, sign up because what Jason writes about and what I write about are complementary… because you can learn something valuable from his experience and his work with successful business owners… and because you will get to see daily emails done in a different way than you may be used to.

If you run an online business, or if you do email marketing in any way, I suggest you take a look here:

https://bejakovic.com/jason

Reader warns me against being a Negative Nancy

March 1, 2025 by John Bejakovic

A long-time reader replies to my email yesterday:

===

Hey John

First – as I stated in a couple of my previous replies to your emails – I love reading yours. (I am subscribed only to two daily newsletters and one is yours)

It gives that chill vibes and interesting reading type of feelings.

And since, I like reading your emails and planning to do so as long as you write, wanted to share with you that today’s email brought a feeling of negativity (it could be me only though).

No intention to judge, just sharing the impact of your email left on me.

===

I’m not 100% sure what this reader meant to convey. If I’m reading into it, I guess he meant that negativity is negative, and negative things are negative. “Don’t be a Negative Nancy,” that kind of thing.

And yes:

It’s good idea to keep your emails light and positive. And yet…

It’s a better idea to change things up from time to time, to keep people from dismissing you by thinking they know what you’ll say next. And then…

It’s a best idea to be congruent, and to never sound like you’re trying to cover up your real thoughts or feelings, or come across as half-heartedly spinning scat into sucrose.