Claude Hopkins

Bring out the T-Rex to persuade the unpersuadable

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Picture the following fantastical scene:

Venture capitalist John Hammond is having lunch with three scientists and one lawyer.

Behind Hammond, on the dining room walls, photos are flashing. They show different planned rides at Hammond’s future entertainment complex.

Hammond in opening a place called Jurassic Park. The three scientists are there to give their expert opinion on this project.

They have just seen their first live dinosaurs. It was an awe-inspiring experience.

So Hammond is expecting an enthusiastic endorsement. But then one of the scientists, a black-clad mathematician named Ian Malcolm, starts to speak.

“The lack of humility before nature that’s being displayed here staggers me,” Malcolm says. “Genetic power is the most awesome force the planet’s ever seen. But you wield it like a kid that’s found his dad’s gun.”

Malcolm goes on to explain the root cause of the problem. Success came too easy… Hammond put in no effort to make this achievement… and that’s why he gives no thought to responsibility or consequences.

The other two scientists carefully agree. Hammond, they believe, does not realize the risks he is dealing with.

So what do you think happens?

Does John Hammond say, “By Jove, I hadn’t thought of it like that. I’ll have to give this more thought. In the meantime, let’s put the opening of the park on hold.”

Of course not. You’ve probably seen the original Jurassic Park movie, from which this scene is taken.

What happens is that Hammond listens patiently. He’s a bit surprised the scientists are not on his side.

But no matter. With a chuckle, he shrugs off their warnings. And he sends them on a disastrous tour of the park.

If you’ve been reading my site for a while, you know I’ve written about the persuasive power of analogies and the problem mechanism.

Well you get both in the scene above. “Like a kid that’s found his dad’s gun” is the analogy… “Success came too easy” is the problem mechanism.

And yet, no change of heart.

Because to a person like Hammond, who’s set enough in his current ways of thinking… no argument will be persuasive.

So what can you do if it’s your job to persuade somebody like that?

Simple. But not easy.

You bring out the T-Rex.

After the T-Rex eats the lawyer… and the velociraptors almost eat everybody else… Hammond finally has his epiphany. His park might be a bad idea. Life will not be contained.

Perhaps you’re wondering what my point is. So let me close with the words of Claude Hopkins:

“No argument in the world can ever compare with one dramatic demonstration.”

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“A hell of a habit to get into and just about as hard to get out”

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David Ogilvy, a stylish copywriter who started one of the biggest marketing agencies in the world, once wrote that, of the “six giants who invented modern advertising,” at least five were gluttons for work.

One of Ogilvy’s marketing giants was Claude Hopkins, who may have been the first A-list copywriter of all time.

​​A century ago, Hopkins amassed a fortune by writing profit-generating ads for big brands, many of which still survive today — Palmolive and Quaker Oats and Pepsodent.

He also wrote a book called Scientific Advertising, which has become a kind of bible in the field. (According to Ogilvy, nobody should be allowed to have anything to do with advertising until he has read this book at least seven times.)

Hopkins was certainly a glutton for work. He worked 16-hour days, every day, including Sundays — his “best working days, because there were no interruptions.”

Sounds horrendous, right? But here’s the thing that struck me about Claude Hopkins and his love of work. From his autobiography, My Life in Advertising:

“All the difference lay in a different idea of fun. […] So the love of work can be cultivated, just like the love of play. The terms are interchangeable. What others call work I call play, and vice versa. We do best what we like best.”

In other words, work can become fun, if you work at it. Maybe you find that thought encouraging. I know I sometimes do.

Other times, though, all I remember is what Hemingway said about work: “It’s a hell of a habit to get into and it’s just about as hard to get out.”

So what’s my point? No point. It’s Sunday, after all, a day of rest for non-gluttons. Enjoy and relax. We’ll get back to points, well-made or not, tomorrow.

For more content like this, you might like my daily email newsletter.

What boomers and Tik Tokers crave the most

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A while back, I was listening to a coaching call by top-level copywriter Dan Ferrari. And one of the guys on the call — it might have been copywriter Mike Abramov, I’m not sure — was writing a sales promo for some Agora health affiliate.

You might know how these Agora health promos look: a miracle discovery in the jungles of a remote Pacific island… an FDA conspiracy to suppress a powerful natural cure… long-lost scientific gold uncovered again by accident.

Anyways, the Agora copywriter in question said the following insightful thing:

“People are just really bored, and the one email each day with the curiosity-teasing clickbait is the highlight of their day.”

This ties into something Kevin Rogers of Copy Chief wrote in an email several months. Kevin was talking about the shift from selling to entertaining, and how this is indispensable today as direct response markets shift from the boomer generation to whatever generation comes after the boomers (gen X?).

Kevin says, it’s just as important for a copywriter today to study Quentin Tarantino as to study Claude Hopkins.

I agree. And more people becoming aware of it. But as the Agora copywriter above commented, this is not just if you’re selling to millennials or gen X or whatever Tik Tok-enabled crowd today.

In today’s market, whatever and whoever you sell to, odds are, your prospects are bored. And the sales copy you send them — emails, FB ads, advertorials, long-form sales letters — should be the entertaining highlight of their dreary days. Entertain first, and you might have a chance to sell, too.

And if you yourself need an occasional cure from being bored, I write a daily email newsletter than can help with that. Or it might not. But if you want to give it a try, and see if amuses you to read, you can sign up for a test here.

Persuasion WarGames

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In 1983, nobody cared much about the Internet. The web hadn’t been invented yet. There was no AOL. And 99.9% of Americans had never heard the word modem.

Back then, not even sci-fi movies had a conception of anything like Facebook or amazondating.co. It took a special kind of visionary to see the big future of this new technology — and the possible risks it could bring.

Among these rare visionaries was then-U.S. President Ronald Reagan.

​​One evening at Camp David, Reagan watched a recently released film starring Matthew Broderick, called WarGames. Broderick plays a teenage computer hacker who hacks into NORAD’s missle control systems, and almost sets off WWIII by accident.

A few days after watching the movie, Reagan talked to his generals. He wanted some answers. Is this kind of scenario really possible?

The generals and their minions got to work investigating the topic. After some furious paper folding and shuffling, they came back with a report. “Mr. President, the situation is much worse than you might think.”

To make short tale, Reagan ordered this situation fixed immediately. So the U.S. government and military tightened up their cyber security. Several months later, Congress passed a comprehensive cyber crime bill. It’s still the centerpiece of Internet security law today.

This Reagan anecdote shows the power of a story in persuading. But it’s also an illustration of something more subtle — but just as powerful.

I’m talking about a way to persuade people who don’t currently see any problem with the status quo. This can be used widely to reach unaware audiences, and is a clever way to stir up interest and action, without triggering the brain’s anti-persuasion radar.

But today’s post is already getting as long as the script to WarGames. Interesting note about that script:

It was written by Lawrence Lasker, a family friend of Reagan’s and grandson to Albert Lasker, the “father of modern advertising.” The elder Lasker was the owner of the Lord & Thomas advertising agency, which employed such legendary copywriters as John E. Kennedy and Claude Hopkins.

But like I said, today’s post is already getting long. So I’ll tell you about this important persuasion principle in more detail tomorrow.

But do you want me to send you an email with that update tomorrow? If so, sign up for my daily email newsletter here.

The George Costanza sales close

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There’s an episode of Seinfeld in which George and his new girlfriend are walking on the beach — and George gets caught in a lie.

The whole time he’s been with the girlfriend, he’s been telling her he’s a marine biologist.

“Then of course with evolution the octopus lost the nostrils,” he says modestly as the girlfriend hangs onto his every word.

Suddenly, the two lovebirds come on a group of people on the beach who are all pointing to something out there among the waves.

It’s a beached whale, who seems to be struggling and maybe even dying.

“Save the whale, George,” says the girlfriend, “for me.”

And so rather than get caught in his lie, what does George do?

He throws off his baseball cap, rolls up his pants, and wades out there among the crashing waves to face the great beast like a true marine biologist.

Because George knows talk is cheap.

All the stories in the world won’t build a bullet-proof sales argument.

Not like one solid demonstration can build.

And that’s why Claude Hopkins, who has been called the father of direct advertising, once wrote:

“The way to sell goods is to sample and demonstrate, and the more attractive you can make your demonstration the better it will be.”

So if you’re looking to close a sale, think of ways your prospects can try out a sample or a demonstration of what you offer.

And if you can’t get them to sample your product directly, then at least make sure they witness a second-hand demonstration, just like George’s girlfriend witnesses him climbing out into the splashing waves to rescue the great fish. Mammal. Whatever.

The Claude Hopkins secret hidden inside Boogie Nights

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There’s a memorable scene in the 1997 flick Boogie Nights:

It’s New Year’s Eve, 1980.

Party at the house of Jack Horner, the porn director played by Burt Reynolds.

The assistant director, played by William H. Macy (the main guy in Fargo), is wandering through the crowd inside Horner’s house, looking for his wife.

Nobody has seen her.

Eventually William H. makes his way to the bedroom.

And he finds his wife there, banging some other guy.

​​Yet again.

So William H. walks out of the house and to his car…

He pulls out his gun from the glove compartment…

Locks the car…

Walks back inside the house…

To the bedroom…

Where, in cold blood, he shoots and kills the wife and her hump partner…

Before walking out of the bedroom and blowing his brains out in front of all the partygoers.

I bring up this scene because it brings up the power of possessiveness. Not just about cuckolded husbands who are pushed past the breaking point. It also works in marketing. As Claude Hopkins, the father of direct marketing, wrote a hundred years ago:

“When a man knows something belongs to him, even if it’s a trifle, he will make the effort to get it.”

For example, when Hopkins and the OG marketers like Robert Collier had a boring offer, like a history book or an inquiry form for an insurance policy…

They often wouldn’t focus the sale on that boring offer.

Instead, they would just notify the prospect they had something that belonged to him.

Like a pen with his name etched into it… Or an edition of the boring history book with the prospect’s name engraved on the spine.

This kind of marketing tactic isn’t so common in the digital marketing world. Or at least it’s not being done well.

That might be an opportunity for you. As the Boogie Nights scene shows, possessiveness is a deep human instinct, and it certainly didn’t disappear 100 years ago with Hopkins and Collier.

So if you are selling something online, it might be worth thinking a bit about modern day equivalents of the name-engraved book. Or the wife banging another guy.

For now, if you want some more help with marketing, whether for selling your products or merely returning other people’s property, then take a look here:

https://bejakovic.com/advertorials/

10 fresh ways for freelancers to compete against cheaper rates

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A question comes via the Reddit copywriting group:

“How do you compete against people who can do the same work you can, but much cheaper because they live in a country where living is just cheaper (India for example)?”

I honestly don’t think it will matter much what I say.

Because most people who ask this question are too far gone.

Like R. Kelly, fighting against his evil urges but giving in inevitably…

These people are possessed by the evil urge to believe that freelancing won’t work out for them. And like R. Kelly, they will inevitably give in to this urge. They will prove themselves right and fail.
​
Of course, it doesn’t have to be this way.

So in the interest of eternal glory and in the hope it might help someone somewhere, here are 10 fresh ways, which I’ve just baked up, to help you compete even against thousands of people who will charge much less than you:

#1. Have a track record of success. I just read that Stefan Georgi charges between $50k and $100k for a sales letter, plus royalties. His secret? The long track record of making his clients much more than he charges them.

#2. Be more likable. People will hire you just because they like you. Conversely, they will refuse to hire you just because they dislike you.

#3. Get there first. Be the first to apply for an opportunity. Or get in contact with clients that nobody else is approaching. Or that nobody else can reach.

#4. Offer a guarantee. Most freelancer copywriters don’t offer a guarantee. This includes me. I tell clients, “I guarantee I’ll work my ass off for you, and that’s it.” So if you are brave and smart and you offer a guarantee, you can stand out.

#5. Explain your service better. Like Claude Hopkins, who made Schlitz the #1 beer in America by saying it’s pasteurized after it’s sealed. Every other beer was pasteurized as well. But nobody else was explaining these facts.

#6. Explain why your service is better. Why do you deliver a better service than others — other than just trying hard?

#7. Be non-needy. There’s some magic in not worrying whether any particular client comes or goes. The best way to do this is by having other good options. You’ll be surprised how well clients will pay you when they realize you don’t need their money.

#8. Be famous. Start a blog. Get on a podcast. Get on a stage. Marry a Kardashian.

#9. Move into the profits column. Stop offering services that cost your clients money. Instead, start offering services that make your clients money, and take a share of the money they make.

#10. Let your clients sell themselves. I’ve talked about this before, but simply by asking your clients a few open-ended questions about their business, their problems, and their projects, you can often get them to sell themselves — without you saying much or anything at all.

Will these 10 tips help you? I hope so.

And if you have some more questions about the business of copy and how to make it work for you, you might like the following:

https://bejakovic.com/150-dollar-per-hour-freelancer

Claude Hopkins and Gary Halbert meet over a barrel of whiskey

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Back in a village in 19th-century Michigan, there lived an influential man.

He was the leader of his community.

Head of the school board.

Couldn’t read or write.

Here’s his secret to achieving influence in spite his handicap:

Following a ship wreck some years earlier, a large barrel of whiskey washed ashore Lake Michigan.

This man found the barrel, and he put it in the corner of his living room.

He was generous with the whiskey. Folks started dropping by his house. They would sit on soap boxes next to the barrel and discuss local gossip.

In time, his house became the headquarters of the local community. And he became the leader.

I read this story in My Life in Advertising by Claude Hopkins.

It made me think of something I’d heard in a long-lost recording of another influential marketer, Gary Halbert.

Says Gary: marketing is a process, not an event.

In other words, when businesses buy (or luck upon) a big barrel of whiskey…

They often use it to throw a one-day party for the whole village.

The next day, everybody’s groggy, but a few villagers say, “Bro, that was awesome.”

A week later, however, nobody remembers or cares who threw the big party. And all the whiskey’s gone.

It’s better to keep the drip of whiskey coming, evening after evening…

All the while listening to what folks are saying as they sit around your living room…

While gradually gaining their respect and trust, and nudging them towards seeing you as the village elder.

That’s a process.

Of course, you need to start somewhere. Such as by sending out invitations to your whiskey barrel that get the attention of whiskey lovers within a country mile of your living room. And if you want to see one effective way of doing this, check out the following:

https://bejakovic.com/advertorials/

6 sneaky ways to use reciprocity in marketing, part 2

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… continuing on from yesterday, here are 3 more ways to “give with the one hand while holding the other hand ready”:

#4 Take ’em out to a banquet

Claude Hopkins was at it again, selling Cotosuet, the fake butter. This time, he showed up at a client’s doorstep and said, “I’d like to take you to a banquet tonight.” The client pointed to his dusty work clothes and said he wasn’t dressed for a banquet. “No matter, I’m also going in my plain clothes,” Hopkins told him, and whisked the man away to the banquet.

The client had a great time. “Please don’t come to my office on Monday, he begged Hopkins when it was done. “I can’t refuse you anything after tonight and I’m loaded with your product already.”

But come Monday, there was Hopkins again — not to talk about Cotosuet, but about how he could help the client with his regional advertising. Which, incidentally, included buying more wagonloads of Cotosuet.

#5 Take a bet on ’em

I have one more Claude Hopkins story, and if you’re wondering why I keep going back to that guy, it’s because he worked so hard and did so much. In his career, he profitably advertised chicken incubators, automobiles, cough medicines, felt boots, beer, tires, soap, oatmeal, toothpaste, “germicides” (for people, not plants), plus probably a hundred other products.

And each time old Claude had to advertise something, his go-to method would be to offer a free sample — preferably a cut-out newspaper coupon, which could be redeemed for the full-price item at a local grocery store or pharmacy. In other words, the advertiser would actually pay retail to have prospects try the product.

Crazy? Likely to lead to ruin? Not if you think long term, says Claude:

“Try to hedge or protect yourself, and human nature like to circumvent you. But remove all restrictions and say, “We trust you” and human nature likes to justify that trust. All my experience in advertising has shown that in general people are honest.”

#6 Take an interest in ’em first

Zooming forward to 2019, here’s one I saw from email marketer Josh Earl. Josh has his own email list where he talks about marketing and copywriting. But at one point recently, he turned off his automated welcome email that people get first thing when they subscribe.

​​Instead, Josh goes in, does a bit of Internet sleuthing about the new subscriber based on the email address, and then writes a custom welcome email just to that new subscriber.

Costly? Yes. Not scalable? Yes. Likely to kick off the relationship on a much stronger note? Yes.

And there you go — 6 ways to use the principle of reciprocity in your marketing: give them your trust first. If you take a bit of time and put in a bit of thought, you should be able to apply at least one of these ways to make your current marketing more effective. And a couple of points to wrap it up:

In many of the stories above, the reciprocity happens before (and not instead) of the actual selling job. In other words, after you do something that elicits reciprocity, you don’t talk about your product or ask for the sale. Instead, you say, “I have this plan for how to help your business be more profitable…”

And finally: Don’t get needy. Yes, reciprocity by definition means you are taking the first step. That doesn’t mean you have to become needy — about being liked, about getting a response, about getting the sale, about getting a yes.

Instead, come up with your plan, carry it out, and move on with your life. If it works, great. if it doesn’t, that’s ok, because you now know you should make your great offer to other prospects instead.

And of course, if you want to know about other ways to make your business more profitable or to make more sales, then I have this plan that might help you. It involves writing emails to your prospects and clients along the following lines:

https://bejakovic.com/profitable-health-emails/

6 sneaky ways to use reciprocity in marketing, part 1

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A few weeks back, I wrote about the essence of the con game:

“It’s called a confidence game not because the con man gains your confidence in order to cheat you. Instead, it’s because he gives you his confidence.”

Today, I want to share some stories of big-name marketers who have used this simple idea in sneaky and subtle ways:

#1 Ask ’em for advice

Claude Hopkins came to a bakery and asked to talk to the owner. Hopkins was selling Cotosuet, a kind of early margarine. The price of Cotosuet was higher than the competition. The baker knew this, and he was raring for a fight.

But Hopkins didn’t say anything about Cotosuet. Instead he took out a drawing of a pie, which his company was planning on using in advertising. He asked the baker for his opinion of the pie drawing.

As the baker started giving feedback, Hopkins kept putting his own drawing down. The baker went on to praise the drawing, and eventually got convinced this is the perfect drawing of a pie. He said how his business would prosper if only he had these pie cards as his advertisement. Hopkins offered to give him a bunch of cards with the pie drawing if he would only make an order of Cotosuet. Which the baker did.

#2 Ask ’em for a favor

Robert Collier was selling coats by mail. After a time, the usual appeals became exhausted. So Collier sent out out a new letter, along the following lines, which again pulled in heavy sales:

“Will you do me a favor? We have these new coat designs. We want to gauge demand for them. As one of our best customers, would you try it out and let me know what you think? I’ll send it to you right now for free if you just send me your size. And if you decide you want to keep the coat, you can have it at a special low price.”

#3 Make damaging admissions

Gary Halbert ran ads selling his book How to Make Maximum Money in Minimum Time. But he didn’t kick off the ad by talking about his sparkling Rolls Royce or his cliff-side Malibu mansion. Instead, he wrote:

“My name is Gary Halbert and, some time ago, I was dead broke. My business was almost bankrupt and I couldn’t even pay the rent. Actually, I wasn’t just broke, I was desperate. [He then had a money making idea, and…] I was living in Ohio at the time and my friends laughed at the idea. They thought it was a big joke. They said I was a dreamer and that I had no ‘common sense.’ In fact, one guy said I was just a nerd and that my idea was so silly, he felt sorry for me.”

This ad apparently did very well for Gary, and it launched an entire industry of “amazing secret” headlines.

I’ve got three more of these reciprocity examples, but this message is already as long as a bushy tail on an old fox.

So I’ll continue tomorrow, along with some conclusions and warnings if you do decide to use any of these ideas.