Claude Hopkins

Tom Cleveland continues his productive NYT snooping

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How do veterans of #vanlife feel about all the newbies? Can you make a statement about your gender, when there’s no one there to watch you? And is that “maskne” on your face, or is it plain old acne?

In case you want answers to any of these questions, head on over to the New York Times website. As I write, these stories are all up on the home page.

A guy named Tom Cleveland has been snooping on the Times. I wrote about him a few weeks ago. Through his snooping, he discovered how the NYT makes its headlines more dramatic through A/B testing.

Now Cleveland has put out a part two to his research. It’s about which stories linger on the Times digital front page. And the breakdown is this:

News: 46.6%
Opinion: 22.2%
Feature: 31.1%

“Categories and numbers, huh?” Let me translate what I think this means.

“News” you’re probably familiar with. “U.S. Adds 916,000 Jobs in Sign of Surging Labor Market.” No thrills there.

“Opinion” is a little more fluid. It includes hard-hitting editorial such as “The unsettling power of Easter” (also on the NYT front page right now) as well as the “If a gender falls in the forest” piece above.

And then there’s “Features.” This is apparently an industry term for pure fluff — your typical #vanlife and maskne pieces.

So adding up Opinion and Feature, we get that the NY Times shows this type of content 54.3% of the time on its front page. In other words, this is most of what they show — because it’s most of what people want to see.

Please believe me:

This is not my ant-sized attack on the elephant that is the New York Times. Instead, I just want to point out that people always want human-interest stuff, first and foremost.

If you’re in the business of feeding people whatever, just to sell subscriptions and ads, they you might as well stick to fluff or tabloid content.

On the other hand, perhaps you have an important message to share with the world. But you worry that your topic puts people to sleep. Or gives them a headache.

Don’t worry. It’s an easy problem to fix. Just wrap your dry, complex topic in a thick human-interest sandwich. People will happily devour it, all the way to the end. ​​Here’s an example from an email I wrote last year:

“It’s a story of family betrayal… of breakthrough ideas, conceived in prison… of a small group of desperate visionaries who took an almost occult science… and combined it with a strange, untested new technology… to create the foundations of an industry worth over a quarter trillion dollars.”

Do you know what that paragraph was about? It’s about dry, technical topic. Namely, direct marketing, told through the colorful characters who dun it — Claude Hopkins, Gary Halbert, Ken McCarthy. And if you want to know how that story developed, you might like to sign up to my very human-friendly email newsletter.

To freelance copywriters who can’t promote themselves

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Smartasses always say that if you’re a freelance copywriter worth a rusty nickel, you should be able to write and sell yourself.

Stupid, I think.

For one thing, it ignores the value of having an outside perspective. In fact, outside perspective is one of the main reasons to ever work with a freelancer, rather than do it in house. This holds for businesses. It holds for freelance copywriters too.

The above claim also ignores the facts of life. Such as the fact that the type of person who is likely to become a freelance copywriter is as afraid of self-promotion as a cat is afraid of water.

When you put those two together, you get the following:

You can be just great at marketing and copywriting overall… but terrible at applying that same knowledge to promoting yourself.

Case in point:

I read an email today from a marketer I follow and like very much. He has great content and a unique perspective and style.

But here’s the self-marketing mental block:

At the end of his email, he writes, “Can I ask for a tiny favor? Would you share this with one other person?”

From the side, it’s easy to point out problems with this.

It sounds needy. And why ask for a favor, when you can do a favor?

People refer stuff because they want to feel important, smart, and appreciated. So why not say something like,

“Do you know somebody who would benefit from reading what you just read? Why not be that cool friend, and forward them this email?”

As Claude Hopkins once wrote, “offer a privilege, not an inducement… appear as a benefactor, not as a salesman.”

Do you know anyone who might benefit from reading this? Then be a cool friend, and let them know about my email newsletter.

The easy way to start making more money with copywriting

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I recently read the plight of one newish copywriter. He is hoping to make the transition from “Hey, I write copy” to “Hey, I get XYZ results.”

That’s smart. It’s the easy way to start making more money with copywriting. But here’s the trouble:

This guy says none of his clients are sharing data with him. They seem to be using his copy. But when he follows up with them a few months down the line, they never respond about the sales his copy was responsible for.

I’ve been there and it sucks. So let me tell you what I did to deal with it:

1. Kept going. Eventually you’ll get to a client who will get value out of your work AND share the results with you.

2. Followed up with clients 3-4 weeks after I delivered the copy. “Have you had a chance to put it into production? How is it doing?” Don’t expect them to write you… and don’t wait months to write them. People forget, and they get lazy.

3. Kept learning and getting better on my own. Once clients really start getting results from your copy, it stops being “one-off.” It then becomes much easier to press them for the results of your copy.

4. Increased my rates. Better clients are more likely to share this kind of info with you.

5. Started working on my own side projects. You get all the data when you run your own small campaigns on Facebook, or send out emails to your own list.

Once upon a time, the name of the game in copywriting was “controls.” Today, there’s so much more work, and many successful copywriters are not writing for one of the big publishers. But it’s still helpful to throw out sales numbers that you can attribute to copy you wrote.

Claude Hopkins, one of the first people who got really rich as a copywriter, started out as a bookkeeper. He had the following insight to share about it. It still holds true — for both bookkeepers and copywriters:

“A bookkeeper is an expense. In every business expenses are kept down. I could never be worth more than any other man who could do the work I did. The big salaries were paid to salesmen, to the men who brought in orders, or to the men in the factory who reduced the costs. They showed profits, and they could command a reasonable share of those profits. I saw the difference between the profit-earning and the expense side of a business, and I resolved to graduate from the debit class.”

Maybe that’s gonna help you out. And here’s something else that might:

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Suggestion: “Play rabbit” in your copy and one-on-one dealings

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Rabbits can pretend to be healthy even when sick. They can mask it so well that they go from looking perfectly normal in one second to dead on the floor the next.

In other words, rabbits can cover up their neediness.

​​Neediness is when you feel threatened, and you enter survival mode. All of God’s little creatures, including you and me, experience neediness now and again, whether real or imagined.

The next time you feel needy, I’d like to suggest that you “play rabbit.”

​​In other words, suck it up and cover it up. Because being seen as needy makes you also look weak, vulnerable, and desperate. That’s not the profile of someone that people want to shake hands with, in business or in private.

I was reviewing a Frank Kern VSL today. It was for a big launch he did a few years ago for his Inner Circle coaching program.

​​I don’t know whether Frank was desperate for this launch to succeed. The VSL certainly doesn’t make it seem so.

Except for some fake urgency (a timer above the VSL), there’s not much pressure to buy. No “You need this NOW.” No “You’re at a fork in the road.” Instead, there’s just a voluptuous, sleepy-eyed seductress of an offer, lazily smiling at you and showing off her many attractions.

I’ve written already about my 3-sentence method for applying for copywriting jobs. It involves no friendly banter, no big life story, and certainly no explaining or apologizing.

Back when I applied for copywriting jobs, this method worked great. And one big reason is that I didn’t look needy, regardless of how I felt. (By the way, if you want more on this, I wrote up this article about it.)

My point is that, in your copy and in your one-on-one dealings, don’t telegraph your neediness and vulnerability. If anything, do the opposite. Play rabbit. Don’t let anyone know what’s going on inside your beating little chest.

But perhaps the above examples didn’t convince you. So let me leave you with the words of the godfather and midwife of modern advertising, Claude Hopkins.

For his first advertising job, Hopkins had to sell 250,000 carpet sweepers. I don’t know what a carpet sweeper is, but apparently it was an important but unsexy household product.

So Hopkins wrote a straightforward letter to dealers. It outlined why his product is unique. It listed conditions in case the dealers wanted to sell it.

Take it or leave it.

So what was the result? From Hopkins himself:

“I offered a privilege, not an inducement. I appeared as a benefactor, not as a salesman. So dealers responded in a way that sold our stock of 250,000 sweepers in three weeks.”

One last point:

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Bring out the T-Rex to persuade the unpersuadable

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Picture the following fantastical scene:

Venture capitalist John Hammond is having lunch with three scientists and one lawyer.

Behind Hammond, on the dining room walls, photos are flashing. They show different planned rides at Hammond’s future entertainment complex.

Hammond in opening a place called Jurassic Park. The three scientists are there to give their expert opinion on this project.

They have just seen their first live dinosaurs. It was an awe-inspiring experience.

So Hammond is expecting an enthusiastic endorsement. But then one of the scientists, a black-clad mathematician named Ian Malcolm, starts to speak.

“The lack of humility before nature that’s being displayed here staggers me,” Malcolm says. “Genetic power is the most awesome force the planet’s ever seen. But you wield it like a kid that’s found his dad’s gun.”

Malcolm goes on to explain the root cause of the problem. Success came too easy… Hammond put in no effort to make this achievement… and that’s why he gives no thought to responsibility or consequences.

The other two scientists carefully agree. Hammond, they believe, does not realize the risks he is dealing with.

So what do you think happens?

Does John Hammond say, “By Jove, I hadn’t thought of it like that. I’ll have to give this more thought. In the meantime, let’s put the opening of the park on hold.”

Of course not. You’ve probably seen the original Jurassic Park movie, from which this scene is taken.

What happens is that Hammond listens patiently. He’s a bit surprised the scientists are not on his side.

But no matter. With a chuckle, he shrugs off their warnings. And he sends them on a disastrous tour of the park.

If you’ve been reading my site for a while, you know I’ve written about the persuasive power of analogies and the problem mechanism.

Well you get both in the scene above. “Like a kid that’s found his dad’s gun” is the analogy… “Success came too easy” is the problem mechanism.

And yet, no change of heart.

Because to a person like Hammond, who’s set enough in his current ways of thinking… no argument will be persuasive.

So what can you do if it’s your job to persuade somebody like that?

Simple. But not easy.

You bring out the T-Rex.

After the T-Rex eats the lawyer… and the velociraptors almost eat everybody else… Hammond finally has his epiphany. His park might be a bad idea. Life will not be contained.

Perhaps you’re wondering what my point is. So let me close with the words of Claude Hopkins:

“No argument in the world can ever compare with one dramatic demonstration.”

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“A hell of a habit to get into and just about as hard to get out”

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David Ogilvy, a stylish copywriter who started one of the biggest marketing agencies in the world, once wrote that, of the “six giants who invented modern advertising,” at least five were gluttons for work.

One of Ogilvy’s marketing giants was Claude Hopkins, who may have been the first A-list copywriter of all time.

​​A century ago, Hopkins amassed a fortune by writing profit-generating ads for big brands, many of which still survive today — Palmolive and Quaker Oats and Pepsodent.

He also wrote a book called Scientific Advertising, which has become a kind of bible in the field. (According to Ogilvy, nobody should be allowed to have anything to do with advertising until he has read this book at least seven times.)

Hopkins was certainly a glutton for work. He worked 16-hour days, every day, including Sundays — his “best working days, because there were no interruptions.”

Sounds horrendous, right? But here’s the thing that struck me about Claude Hopkins and his love of work. From his autobiography, My Life in Advertising:

“All the difference lay in a different idea of fun. […] So the love of work can be cultivated, just like the love of play. The terms are interchangeable. What others call work I call play, and vice versa. We do best what we like best.”

In other words, work can become fun, if you work at it. Maybe you find that thought encouraging. I know I sometimes do.

Other times, though, all I remember is what Hemingway said about work: “It’s a hell of a habit to get into and it’s just about as hard to get out.”

So what’s my point? No point. It’s Sunday, after all, a day of rest for non-gluttons. Enjoy and relax. We’ll get back to points, well-made or not, tomorrow.

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What boomers and Tik Tokers crave the most

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A while back, I was listening to a coaching call by top-level copywriter Dan Ferrari. And one of the guys on the call — it might have been copywriter Mike Abramov, I’m not sure — was writing a sales promo for some Agora health affiliate.

You might know how these Agora health promos look: a miracle discovery in the jungles of a remote Pacific island… an FDA conspiracy to suppress a powerful natural cure… long-lost scientific gold uncovered again by accident.

Anyways, the Agora copywriter in question said the following insightful thing:

“People are just really bored, and the one email each day with the curiosity-teasing clickbait is the highlight of their day.”

This ties into something Kevin Rogers of Copy Chief wrote in an email several months. Kevin was talking about the shift from selling to entertaining, and how this is indispensable today as direct response markets shift from the boomer generation to whatever generation comes after the boomers (gen X?).

Kevin says, it’s just as important for a copywriter today to study Quentin Tarantino as to study Claude Hopkins.

I agree. And more people becoming aware of it. But as the Agora copywriter above commented, this is not just if you’re selling to millennials or gen X or whatever Tik Tok-enabled crowd today.

In today’s market, whatever and whoever you sell to, odds are, your prospects are bored. And the sales copy you send them — emails, FB ads, advertorials, long-form sales letters — should be the entertaining highlight of their dreary days. Entertain first, and you might have a chance to sell, too.

And if you yourself need an occasional cure from being bored, I write a daily email newsletter than can help with that. Or it might not. But if you want to give it a try, and see if amuses you to read, you can sign up for a test here.

Persuasion WarGames

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In 1983, nobody cared much about the Internet. The web hadn’t been invented yet. There was no AOL. And 99.9% of Americans had never heard the word modem.

Back then, not even sci-fi movies had a conception of anything like Facebook or amazondating.co. It took a special kind of visionary to see the big future of this new technology — and the possible risks it could bring.

Among these rare visionaries was then-U.S. President Ronald Reagan.

​​One evening at Camp David, Reagan watched a recently released film starring Matthew Broderick, called WarGames. Broderick plays a teenage computer hacker who hacks into NORAD’s missle control systems, and almost sets off WWIII by accident.

A few days after watching the movie, Reagan talked to his generals. He wanted some answers. Is this kind of scenario really possible?

The generals and their minions got to work investigating the topic. After some furious paper folding and shuffling, they came back with a report. “Mr. President, the situation is much worse than you might think.”

To make short tale, Reagan ordered this situation fixed immediately. So the U.S. government and military tightened up their cyber security. Several months later, Congress passed a comprehensive cyber crime bill. It’s still the centerpiece of Internet security law today.

This Reagan anecdote shows the power of a story in persuading. But it’s also an illustration of something more subtle — but just as powerful.

I’m talking about a way to persuade people who don’t currently see any problem with the status quo. This can be used widely to reach unaware audiences, and is a clever way to stir up interest and action, without triggering the brain’s anti-persuasion radar.

But today’s post is already getting as long as the script to WarGames. Interesting note about that script:

It was written by Lawrence Lasker, a family friend of Reagan’s and grandson to Albert Lasker, the “father of modern advertising.” The elder Lasker was the owner of the Lord & Thomas advertising agency, which employed such legendary copywriters as John E. Kennedy and Claude Hopkins.

But like I said, today’s post is already getting long. So I’ll tell you about this important persuasion principle in more detail tomorrow.

But do you want me to send you an email with that update tomorrow? If so, sign up for my daily email newsletter here.

The George Costanza sales close

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There’s an episode of Seinfeld in which George and his new girlfriend are walking on the beach — and George gets caught in a lie.

The whole time he’s been with the girlfriend, he’s been telling her he’s a marine biologist.

“Then of course with evolution the octopus lost the nostrils,” he says modestly as the girlfriend hangs onto his every word.

Suddenly, the two lovebirds come on a group of people on the beach who are all pointing to something out there among the waves.

It’s a beached whale, who seems to be struggling and maybe even dying.

“Save the whale, George,” says the girlfriend, “for me.”

And so rather than get caught in his lie, what does George do?

He throws off his baseball cap, rolls up his pants, and wades out there among the crashing waves to face the great beast like a true marine biologist.

Because George knows talk is cheap.

All the stories in the world won’t build a bullet-proof sales argument.

Not like one solid demonstration can build.

And that’s why Claude Hopkins, who has been called the father of direct advertising, once wrote:

“The way to sell goods is to sample and demonstrate, and the more attractive you can make your demonstration the better it will be.”

So if you’re looking to close a sale, think of ways your prospects can try out a sample or a demonstration of what you offer.

And if you can’t get them to sample your product directly, then at least make sure they witness a second-hand demonstration, just like George’s girlfriend witnesses him climbing out into the splashing waves to rescue the great fish. Mammal. Whatever.

The Claude Hopkins secret hidden inside Boogie Nights

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There’s a memorable scene in the 1997 flick Boogie Nights:

It’s New Year’s Eve, 1980.

Party at the house of Jack Horner, the porn director played by Burt Reynolds.

The assistant director, played by William H. Macy (the main guy in Fargo), is wandering through the crowd inside Horner’s house, looking for his wife.

Nobody has seen her.

Eventually William H. makes his way to the bedroom.

And he finds his wife there, banging some other guy.

​​Yet again.

So William H. walks out of the house and to his car…

He pulls out his gun from the glove compartment…

Locks the car…

Walks back inside the house…

To the bedroom…

Where, in cold blood, he shoots and kills the wife and her hump partner…

Before walking out of the bedroom and blowing his brains out in front of all the partygoers.

I bring up this scene because it brings up the power of possessiveness. Not just about cuckolded husbands who are pushed past the breaking point. It also works in marketing. As Claude Hopkins, the father of direct marketing, wrote a hundred years ago:

“When a man knows something belongs to him, even if it’s a trifle, he will make the effort to get it.”

For example, when Hopkins and the OG marketers like Robert Collier had a boring offer, like a history book or an inquiry form for an insurance policy…

They often wouldn’t focus the sale on that boring offer.

Instead, they would just notify the prospect they had something that belonged to him.

Like a pen with his name etched into it… Or an edition of the boring history book with the prospect’s name engraved on the spine.

This kind of marketing tactic isn’t so common in the digital marketing world. Or at least it’s not being done well.

That might be an opportunity for you. As the Boogie Nights scene shows, possessiveness is a deep human instinct, and it certainly didn’t disappear 100 years ago with Hopkins and Collier.

So if you are selling something online, it might be worth thinking a bit about modern day equivalents of the name-engraved book. Or the wife banging another guy.

For now, if you want some more help with marketing, whether for selling your products or merely returning other people’s property, then take a look here:

https://bejakovic.com/advertorials/