Daniel Throssell prompts me to put Gene Schwartz into a bigger context

In response to my “Age of Insight” email yesterday, Australia’s best and favorite copywriter, Daniel Throssell, writes to ask:

I love how you think about this.

But aren’t your three levels of marketing kinda just expressions of market sophistication — and the different techniques required to make an ad succeed at each level?

You’ve probably heard about market sophistication. It’s an idea from Gene Schwartz’s book Breakthrough Advertising.

Basically, sophistication is a question of how many ads people in your market have seen previously. The more ads, the more sophisticated — and you gotta act accordingly.

At first, a simple promise will do. Then you need a bigger promise. Then you need a mechanism. Then you need a cooler mechanism.

And eventually, people get soooo bored with all your promises and mechanisms. You’re in the last stage of sophistication.

So Daniel is asking whether my “ages of marketing” — the Age of Promise, the Age of Positioning, the Age of Insight — are just a restatement of Gene’s stages of sophistication?

​​​​And is insight just another concept that’s hidden between the densely written lines of Breakthrough Advertising?

As often, my answer is both yes and no.

Yes — because pretty much all of marketing is contained in Breakthrough Advertising. This includes examples of proto-insight and insight-like techniques.

And no — because while pretty much all of marketing is contained in Breakthrough Advertising, there is one thing missing.

As far as I understand, Gene’s sophistication model is about individual markets. The way Gene has it, when a market reaches the ultimate level of sophistication, it eventually dies, and a new market is born out it:

The market for cigarettes dies, but the market for filter cigarettes is born, like a phoenix rising out of the ashtray.

And then the market for filter cigs goes through the same stages of sophistication, from naive to jaded, as the cigarette market went through.

Eventually, the market for filter cigarettes also dies, and yet another new market — the market for flavor in cigarettes — opens up. “Winston tastes like a cigarette should.”

Sounds reasonable, right? Human desires and gullibility are infinite, right?

Well, about that. That’s the one thing that’s missing from Gene’s magnificent Breakthrough Advertising.

Like I said, Gene’s sophistication model is about individual markets.

But it doesn’t account for what happens to both society and to individuals after many such deaths and rebirths.

So what happens? ​​What happens after decades of advertising, after thousands or millions of our personal money spent on cars, cigarettes, detergents, copywriting courses, and book-of-the-month clubs — all of which failed to really deliver on the deepest promises we were hoping they would fulfill?

I’ll tell you.
​​
What happens is that more and more people become guarded against any kind of advertising — not just bored with the claims in a given market.

What happens is low self-esteem — people start to suspect that there’s something wrong with them, and that even the most credible and amazing new offer can’t help them.

What happens is compulsive aimlessness — as is endemic in the info publishing world — where people still buy on occasion, but they never consume or implement.

That’s when you enter the Age of Insight. And that’s when insight techniques become useful beyond the techniques that Gene talks about in Breakthrough Advertising.

All that’s not to say that promises or mechanisms or positioning are obsolete. You can still sell and influence using just those.

But as Gene says, it’s a matter of statistics. And today, more and more people are becoming jaded, defeatist, or simply indifferent in response to classic advertising and marketing methods.

The good news is that it is possible to reach them — and to open up vast new markets for your offers.

How do you do it? That’s something I talk about on occasion in my daily email newsletter. In case you’d like to read that, and maybe find out how to reach those unreachable people, click here and sign up to get my dailiy emails.

Yet another paranormal Bejako email

“And the copy writer does not create the desire of millions of women all over America to lose weight; but he can channel that desire onto a particular product, and make its owner a millionaire.”
— Gene Schwartz, Breakthrough Advertising

This past January, I sent out an email in which I told the story of how I magically “manifested” a lost license plate from my car.

The point of that email was that, in spite of being a very skeptical and critical person at times, I am also incredibly attracted to the possibility of real magic.

That’s why I often engage in wishful-magical thinking.

​​And that’s why I’ve repeatedly had “magical” things happen in my life.

Today, I want to give you an update on that — some theory of what real magic is. You might find this theory personally inspiring, or you might even find it useful in your own marketing.

The theory comes from an article I read today, titled When Magic Was Real. The article was written by the very interesting Alexander Macris on his Contemplations on the Tree of Woe Substack channel.

In the article, Macris cites the results of a parapsychology experiment:

60 people were split into four groups. Each group was either given chocolate blessed by a priest or ordinary, zero-blessing chocolate.

In addition, each group was told (truly or falsely) that their chocolate was either blessed or unblessed.

In other words, each of the four groups had a different combination of (belief in blessedness) x (actual blessedness) of the chocolate they were eating.

The experiment ran for a week. Participants were tested for effects on their mood.

So what do you think happened?

Did actual blessing create real benefits?

Or did belief in the blessing — aka the placebo effect — create real benefits?

Or was there no effect at all?

It turns out there was an effect. But the result might surprise you:

The only group that had a significant improvement in mood was the group that 1) got the truly blessed chocolate and that 2) was told that the chocolate was blessed.

Yes, this experiment might be bogus. But if like me, you are attracted to the possibility of miracles and magic, then just run with it for a moment.

Based on this experiment, Macris puts forward his theory:

“Magic is the product of belief x belief. It’s the product of my belief that I’ve blessed chocolate and your belief that you’ve eaten chocolate I blessed. And these beliefs must both be positive. If I don’t believe, it won’t work, even if you are a true believer. If you don’t believe, it won’t work, even if I’m a true believer. Belief x zero is zero.”

True? Who knows. But if it is true, I figure it has a couple consequences:

First, you gotta believe, and you gotta surround yourself with other gullible, uncritical people who are willing to believe without bothering to look closely at the evidence.

Your combined success, including the number of real miracles you experience, depends on it.

Second, rather than trying to persuade the people in your audience that your 28-day flat-belly challenge is really transformative, it might be better to make them believe in magic, in possibility, in miracles.

In other words, the ancient marketing dogma that it’s impossible or impractical to create desire is short-sighted, at least if you are trying to create real results for your customers — and to create customers who love to buy from you over and over.

So instead of just channeling existing desire onto your product, like Gene Schwartz says above, it might be better to focus on making your audience more inspired and motivated and hopeful in general.

Maybe you have your doubts. That’s fine. Don’t make up your mind now. Let the idea marinate there for a while.

​​Maybe you too will come to believe in believing. Our joint success hinges on it.

Anyways, on a mainly unrelated point:

Yesterday, I had the launch of my Most Valuable Postcard.

I magically got what I wanted, my first 20 subscribers, spread out across 11 countries.

I then closed down the order page, because 20 subscribers is all I wanted to start.

But I had people try to sign up afterwards (no-go) and even ask whether I have a waiting list.

Well I do now.

I’m not sure when or if will reopen the Most Valuable Postcard to new subscribers. But if I do, it will be a limited number of spots again.

So if you want to get a chance to be the first to sign up, then get on my regular mailing list here. And when you get my welcome email, hit reply and let me know you’d like to be added to the MVP waiting list as well.

Tell, don’t show

Among copywriters, the most famous movie of all time is Lethal Weapon. That’s because Gene Schwartz, the author of Breakthrough Advertising, which is something like a bible in the field, once said that every copywriter should watch Lethal Weapon at least two or three times, preferably back to back.

Gene was recommending Lethal Weapon because of its BANG-talk-BOOM-talk-JOKE-BANG-BOOM-talk structure.

But Lethal Weapon is an influence gift that keeps on giving. For example:

In one early scene, we see Martin Riggs, a cop played by Mel Gibson, in the middle of a Christmas tree lot. Riggs is being used as a human shield by a cornered drug dealer, who is pointing a gun at Riggs’s head.

Riggs starts yelling to the gathering cops, who all have their guns out. “Shoot him! Shoot the bastard!”

The drug dealer is getting flustered. He begs Riggs to shut up.

​​Riggs keeps yelling. And in a flash, he turns around, grabs the gun from the drug dealer, headbutts him, and ends the standoff.

​​Next scene:

W​e see the same Martin Riggs, in his ramshackle trailer by the beach, late at night. He’s drinking and looking at a framed wedding photo of himself and his wife.

Riggs takes his gun and puts it inside his mouth. He tries to pull the trigger, but he can’t. He starts crying. “Oh, I miss you,” Riggs says to the picture.

Are you getting an idea of what kind of character Martin Riggs might be?

I hope so.

But in case not, there’s one more scene I want to tell you about. In fact, it’s the very next scene in the movie:

The police office psychologist is walking with the police captain through the police station. “May I remind you,” she says to the captain, “that his wife of 11 years was recently killed in a car accident? He’s on the edge, sir. I’m telling you he may be psychotic. You’re making a mistake by keeping him in the field. The man is suicidal.”

So now let me point out the obvious:

Probably the most famous bit of writing advice is to show and not tell.

And it’s good advice.

It’s almost as good as the advice to both show and tell, which is what’s happening in those Lethal Weapon scenes.

Because with buddy cop comedies, sales copy, and with influential writing as well, we are really not looking for people to draw their own conclusions.

Sure, it’s great if they conclude what we want them to, on their own. And that’s why we show them stuff.

But you don’t want to leave it there. You don’t want to give people any wiggle room. So that’s why you tell them your point as well as show it.

What? You say you knew that already? Or you say it’s so obvious that it doesn’t need to be pointed out?

Fine. So let me tell you something else, which might be genuinely new:

You can tell people stuff. Including stuff that’s not supported by the emotional visualization you just showed them.

Because an emotion is like syrup. It can be poured over anything… and once it’s poured onto the pancakes, it’s likely to spread all over the plate, to the sausages also.

That’s a super valuable idea, if you only grasp it.

​​In fact, all my emails are chock full of such super valuable ideas. If you want me to show you as well as tell you that, sign up for my newsletter here.

“Reach the maximum limits of your full potential market”

“This is exactly how I ended up having to get stitches for the first and only time in my life.”

This spring, I had to sell a knife-sharpening gizmo. It was faster, cheaper, and easier to use than a whetstone.

But who cares?

There’s tiny demand for knife-sharpening gizmos of any kind, and it’s unlikely that many people will be swayed by a feature comparison.

What I needed to do was to expand the universe… to take it out of the small space of people who are looking for a better (or any) knife sharpener… and into the much bigger world of people who use kitchen knives but never give a thought to sharpening them.

So what to do?

I ended up telling a story involving a dull chef’s knife, a green bell pepper, and a cut that required four stitches. I created a problem in the reader’s mind where there wasn’t one.

“Dull knife? Yeah, I really don’t care.”

“Sliced-open finger? Geez, what can I do to make sure this won’t happen to me?”

In general, you don’t want to sell to people who are indifferent to the problem you claim to solve.

The only reason you ever would want to do this… is because you are very greedy. Because in most markets, the segment of indifferent prospects dwarfs the knife-sharpener connoisseurs. As Gene Schwartz wrote in Breakthrough Advertising:

“What do you have left [after you can’t talk about your product]? Your market, of course! And the distinct possibility that by broadening your appeal beyond price, product function or specific desire, you can reach the maximum limits of your full potential market; consolidate splinter appeals; and increase the sales of your product at a fantastic rate.”

That’s all on the topic of indifference for today…

Except, I want to ask if you consider yourself a marketing high-flier?

Because a lot of marketing high-fliers are joining my email newsletter these days. If you want to find out why, click here and try it for yourself.

Woody Allen and Mark Ford walk into a library together…

“I don’t enjoy reading,” Woody Allen said once in an interview. “But it’s necessary for a writer, so I have to do it.”

Preach, Woody.

I’ve always found reading is one of those things I do out of responsibility, not enjoyment.

But do you really have to read to be a successful writer? Or at least a successful copywriter?

I don’t know. But I heard two expert copywriters talking today. And their opinion seems to be yes.

The two copywriters in question were John Forde and Mark Ford. You might know them as the two guys who wrote the book Great Leads, which is up there with Cialdini’s Influence and Gene Schwartz’s Breakthrough Advertising as elementary education for a copywriter.

So John asked Mark, where do you get your big ideas from?

Reading, said Mark.

Not by swiping what worked before. Not by intuition. Not by some magic spark of creativity.

Instead, Mark reads. And when something makes him excited and interested, he takes note, and he uses that idea, in some form, in his own writing.

Which might sound pretty simple. Or even cheap. But hold on. Because here’s a second tip from the same interview:

Mark says Googled reading won’t lead you to a big idea. You’ve got to read books.

Yes, it’s work. Maybe even unenjoyable work. But so what? Read lots of books, carefully, and you can make lots of money as a result. And as Woody Allen will tell you:

“Money is not everything, but it is better than having one’s health.”

But here’s what not to do:

Don’t read my daily email newsletter. It won’t lead to your next big idea. And it’s not enjoyable.

If you don’t believe me, or you want to judge for yourself what my daily emails are like, then click here.

New neuromarketing insights from 1966

I wasted an hour today researching “neuromarketing.” If you like, I’ll tell you what I found.

This is a new field. It’s based on insights and techniques from neuroscience. Its goal is to make people buy more.

Let me give you an example. Scientists put people inside an fMRI machine and showed them Coke and Pepsi. It turned out the two brands created different reactions in the brain.

This seemed like a pretty stupid result. There must be more to it, right? So I listened to talks by a couple of neuromarketing experts.

They made suggestions such as: make your advertising me-focused… use simple language… appeal to emotions. This was all backed by the latest science. Never mind that you could find it all — and much more — in a copy of Breakthrough Advertising. Which Gene Schwartz wrote in 1966.

But speaking of Gene, I think neuromarketing is good for one thing. It illustrates a concept Gene first talked about, which helps you sell in a crowded market. In Gene’s own words:

“If your market is at a stage where they’ve heard all the claims, in all their extremes, then mere repetition or exaggeration won’t work any longer. What this market needs now is a new device to make all these old claims become fresh and believable to them again. In other words, A NEW MECHANISM — a new way to making the old promise work. A different process — a fresh chance — a brand-new possibility of success where only disappointment has resulted before.”

By the way, even though neuromarketing is a disappointment so far, that might soon change.

Google and Facebook both started neuromarketing teams. These companies have such massive resources. Maybe they’ll get more out of neuromarketing than everybody else has gotten so far.

But if they do, don’t count on them to share what they discover. Instead, better grab a hardback copy of Breakthrough Advertising… and start reading and underlining. And if you want more recommendations for books to get you started in marketing, take a look here:

https://bejakovic.com/copywriters-hero/

Breakthrough con artistry

If you start sniffing around the copywriting cafeteria, you will soon discover that many top copywriting chefs revere one specific book. ​​It’s an old book, originally published 53 years ago. It wasn’t republished for many years, so resourceful people stole this book from public libraries, while less resourceful people bought used copies on eBay. This eventually drove the price for a single copy up to $600 or more.

It must be pretty amazing to be worth so much money, right?

Well, once you start reading this book, odds are good you will soon be frustrated. That’s because the book, while written by a top-level copywriter who knew how to write simply and clearly in sales letters, is complex and complicated and hard to read and contains new and unfamiliar ideas. But this last bit is why so many expert copywriters revere this one particular book.

The book in question was written by the great Eugene Schwartz, and is called Breakthrough Advertising. The reason it’s so revered is that, in the first 3 chapters alone, it gives an unrivaled explanation of how marketing evolves in different markets, and how businesses, marketers, and copywriters can use this to their profit.

The gist is that you always want to differentiate yourself. Of course, that summary is a little too general to be useful. If you want more detail, you have two options.

Option one is to get a copy of Breakthrough Advertising yourself and to push through it, or through the first three chapters at least. The book is available now for the ridiculously low price of $125, and if you really do read it and apply what it teaches, it will be well worth your money and brain power.

Option two is free and will only take 3 minutes and 4 seconds of your life. It might even make you laugh. I’m talking about a new Key & Peele video that a friend just sent me, titled (entitled?) “You Can’t Con a Con Artist If You’re Also a Con Artist.”

​​This short sketch is not nearly as detailed of a guide as Breakthrough Advertising, but it presents many of the same ideas, in a condensed, entertaining package. If you want to give it a looksee, and try to unravel the marketing messages hidden within, here is the link:

How to sell probiotics with a lesson from Lucky Strike cigarettes

There’s a scene in the TV show Mad Men where the main character, Don Draper, hits on a moment of advertising brilliance.

Don has been tasked with coming up with a new ad campaign for Lucky Strike cigarettes.

But he hasn’t come up with anything.

And so he’s sitting in the meeting with the client, and it’s going terribly. Since he hasn’t come up with anything, he has to hand over the reins to a junior copywriter who pitches an angle that flops.

The frustrated and disappointed clients get up to leave.

And in that moment, Don hits on his inspired idea:

“We’ve got 6 identical companies selling 6 identical products. We can say anything we want. How do you make your cigarettes?”

The owner of Lucky Strikes shrugs. “We grow it, cure it, toast it.”

“There you go,” Don says. And he writes the new (and now age-old) Lucky Strike slogan down on the board:

“It’s toasted”

Now, if you know something about direct response marketing, this might seem like a typical example of useless branding copy.

Where’s the benefit, after all?

Well, sometimes you don’t need to scream benefits, even in direct response copy.

I thought of this today while I was working on a sales page for a probiotic.

Probiotics are a huge market right now.

And many people are already aware of what probiotics do (gut health, immune system, etc).

The problem for many people at this stage is not, “How can I fix my awful bloating/indigestion/gas?”

Instead, the problem now is “How can I choose from this sea of probiotic products which all claim to reduce my awful bloating/indigestion/gas?”

It’s something that the copywriting great Gene Schwartz called the 3rd stage of market sophistication. From Gene’s book Breakthrough Advertising:

“If your market is at the stage where they’ve heard all claims, in all their extremes, then mere repetition or exaggeration won’t work any longer. What this market needs now is a new device to make all those old claims become fresh and believable to them again. In other words, A NEW MECHANISM — a new way to make the old promise work. A different process — a fresh chance — a brand-new possibility of success where only disappointment has resulted before.”

For the probiotic sales page that I’m working on, that mechanism is clear: the specific strains in the product have clinical studies showing they actually work. This sets the product apart from just about any competitor on the market right now. Applying the Lucky Strike lesson, we could sum up the sales message as:

“It’s clinically proven”

Now, in the Mad Men episode, Don winds up giving an inspiring speech about how advertising is all about happiness.

The fact is, it’s more about hope — the hope that our problems can be solved.

And if your customers are a bit confused or jaded because of other similar products on the market, then you have to give them hope that your product really is better or different than anything they’ve seen before.

John Bejakovic

P.S. If you need copywriting in the health space that can either wow with benefits or cajole with mechanisms, then you can get in touch with me here:

https://bejakovic.com/contact