Repetition

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Yesterday I was sitting at a restaurant on the side of the Barcelona cathedral, trying to learn to enjoy a vermouth, a popular drink here.

In front of me, a steady procession of tourists walked alongside the cathedral, some 40 yards away.

I was staring at them idly between the bittersweet sips of vermouth, when I saw him:

A pasty white man, somewhere between ages 30 and 50, with red hair, wearing Teva sandals, cargo shorts, and… a Wu-Tang t-shirt.

The fact is, the Wu-Tang symbol was what drew my eye first, even though I was sitting far away, and though the man was walking in a crowd.

​​The symbol made me instantly predisposed to like the guy and feel an affinity towards him. All the other unpromising details I noticed only later.

Just in case you don’t know the Wu-Tang Clan:

They are a hip hop group from the 90s that borrowed ideas and imagery from old kung fu movies. Their symbol is a large irregular W, split in two, with the words Wu-Tang in the middle of it.

Even if you’ve never seen the Wu-Tang symbol until now, now that I’ve told you about it, you’re likely to see it, on t-shirts and sweatshirts, as graffiti, or even as a tattoo.

Last week, I sent out an email about How To Speak by Patrick Winston. Winston was an MIT who for 40 years gave a talk on the essence of good communication, taken from his own methodical study of what works.

At one point, Winston presents the Winston star, a rather satanic symbol that encapsulates five characteristics of the most successful communication. All the five characteristics start with an “s”. And one of them, as you can probably guess, you clever sausage, is “symbol.”

And if Winston and his MIT credentials aren’t enough to convince you of the value and influential ability of symbols, then just think of every world religion, every influential brand, or hell, think of my Wu-Tang guy at the Barcelona cathedral.

And then, start thinking about how you could integrate a symbol into what you do.

I can’t give you much more advice than that. I’m not sure what makes for an effective symbol vs. an ineffective one, except the obvious things which apply to all good communication:

Your symbol should be simple. It should be distinct. ​​It should be recognizable, even from a distance of 40 yards away.

As an example, I picked a nazar, a design for an amulet to ward off the evil eye, for the symbol in my subject line today.

Oh and one more thing:

Your symbol should be repeated, over and over, everywhere, until it gets conditioned into people’s heads as the image that somehow represents your thing.

So for example, if I decided to use the nazar symbol above to represent my email audit offer (“ward off the evil lurking around your lukewarm daily emails and underperforming autoresponders…”), then I should also put the nazar on the consulting form I use to get new people to sign up.

Which is just what I’ve done.

​​In case you want to see it, or in case you have an email list and want my help warding off evil from it, you can do so here:

https://bejakovic.com/consulting

“… and I am also of the opinion that Epstein didn’t kill himself”

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Let warn you straight out, if you are a conspiracy lover, that this email is not about Jeffrey Epstein.

​​Instead it is about that meme, from a year or two thousand years ago, of tagging “… and Epstein didn’t kill himself” onto any conversation.

For the past six months, every single day, I’ve been reading Plutarch’s Parallel Lives, a collection of biographies of famous Greeks and Romans. It’s part of my attempt to force a change of perspective on myself.

And it’s been working. It’s fun and fascinating to see how some quirks and problems we think are unique to our own time existed a couple thousand years ago in other complex societies.

So in ancient Greece, there was a powerful and influential man named Alkibiades, who seems to have been the ancient version of Trump.

​​Alkibiades cut off his own dog’s tail to get people horrified and outraged. “Good,” he said, “at least they aren’t talking about the really bad stuff.”

And in ancient Rome, there was Marcus Cato, a politician and general. Cato was a war monger, and late in his life, he constantly tried to get the Romans to attack the city of Carthage in North Africa.

Whenever Cato got up to speak in the Senate, on any topic, internal or external, before sitting back down, he would always sneak in, “… and I am also of the opinion that Carthage must be destroyed.” Mic drop.

Cato did get his way in the end. The Romans became convinced that Carthage was a threat, and they launched the third and final war on the Carthaginians.

​​They leveled the city of Carthage, enslaved its population, and destroyed Carthaginian culture and empire forever.

Was it all Cato’s doing?

No, of course not. But Cato’s insistent nagging probably did contribute.

​​I imagine it started ringing in the heads of other influential Romans, who began to feel that “Carthage must be destroyed” was their own thought and not just something they’ve been hearing over and over from a persistent and cranky old man.

So here’s my point:

In this newsletter, I talk a lot about proof, persuasion, infotainment, building vision, concrete facts, and specificity. It’s all good advice, and it has the added benefit of sounding sexy.

But that sexy and beautiful bamboo pavilion is built on plain but powerful concrete foundations that are rarely talked about.

The fact is, a plain old claim, repeated over and over, a propos of nothing, will in time wear people down, get them curious, and even make them believe. Even if you do nothing else. And if on top of that you add in some proof or a story or some surprising and stimulating facts, all the better.

So there you go. My advice for you for today. Just append, “… and I am also of the opinion that my offer is amazing” to the end of each of your marketing messages.

Speaking of which:

As this email goes out, I will be starting my “Analysis of Daniel Throssell” presentation.

And I am also of the opinion you should have already signed up to attend this amazing presentation live.

But in case you didn’t, you still have a bit of time. You can either join live, or you can at least get the recording when it’s over.

I’ll be disassembling the optin once the presentation ends later tonight. For now it’s still active, and all you gotta do is click on the link below and fill out the form on the next page:

https://bejakovic.com/daniel-throssell-presentation

A reader tries to disturb me but ends up turning me on

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Last night, in response to my “Don’t vote for just some guy” email, a reader wrote in:

Hi John! 🙂
What is your sexual preference? Gay or straight?
Sorry if this question disturbs you!

I don’t know if I would call it a sexual preference, but I will tell you what really turns me on:

It’s when Internet strangers take the time to write and try to get a rise out of me. Because it means I’m doing something right.

The way I look at it is:

Your online persona is like a sales bullet.

You have to reveal enough to get people involved, like the guy above. But you have to withhold enough to keep people wanting more.

Now if you’ve been reading my emails for a short while, you might say I rarely share anything about my life, and so I fail hard on the first part of this equation.

The fact is, I’ve been writing these emails, every day, for over three years.

​​During that time, I’ve shared a lot of personal stories, including some about my colorful-if-patchy dating, sex, and relationship history.

And I guess that’s really the point raised by the come-hither question above. The point being:

If you want people to know anything about you online, you have to repeat yourself to no end.

New people join your list. Then they skip some of your emails. Or they don’t skip, but they don’t listen. Or, in the words of Fast Eddie Felson, they listen, but they don’t hear.

So if there is anything you want to make sure people online know about you… you have to say it often, and then repeat it, even when it starts to get nauseating for you personally.

Fortunately, I don’t rely on my email newsletter as my only or really my primary source of income (you can sign up for the newsletter here if you like).

That’s why I don’t have to keep repeating my stories, or reveal personal stuff, past the point where I myself find it amusing. (Maybe there’s a lesson in there too.)

But there are a few things I want to make sure you know about me.

Such as, for example, the rare and choice items I have for sale.

Like my 10 Commandments of A-list Copywriters book. No, it doesn’t have anything about my sexual past… but it does have a few personal stories to help illustrate the valuable lessons I learned from some of the world’s best copywriters.

This book is cheap, especially considering the value that’s inside.

It’s available on Amazon.

It’s called the 10 Commandments of A-List Copywriters.

Did I mention it’s available on Amazon and that it’s cheap and yet valuable? The link to it is here:

https://bejakovic.com/10commandments

Variety is the spice of copywriting failure

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Variety is the spice of life. But don’t you believe it.

The person who first wrote this idea was William Cowper, a poet. That makes sense. Creative types like poets love variety. When they evaluate their own work, they love to see variety in it.

Trouble is, markets often say different. Marketing copy is often better if it repeats the same message, in predictable ways. It reduces mental load. It makes up for the lack of attention readers give to advertisements. It creates belief by repetition.

I went to a restaurant last year when I was in Baltimore. I hadn’t been there in a long time. “Meatless muffalleta,” I said with expectation. “Oh, we’ve changed up our menu!” the waitress chirped back. “Try something else, we don’t have the muffalletta any more.” I won’t ever go back there.

Marketers often use baseball analogies. “That promo was a home run.” But you don’t see baseball players trying to introduce variety when going up to the plate. “Put a pure swing on it.” Don’t get creative.

Won’t readers get bored? No. They will thank you. The TV show Friends has been playing non-stop for 25 years. Same episodes. And if you say that’s because Friends is entertainment, then you haven’t seen Friends.

But maybe you say I’m breaking my own rule. Why all these arguments to prove one point? Isn’t that too much variety?

You’re right. It’s a weakness on my part. I’m trying to beat it out of myself. And if you’re also a “creative type” in the business of marketing, maybe try it too.

And now for something completely different:

Every day, I write an email about marketing and copywriting. I’m trying to reduce the variety and to say the same thing over and over. But I fail often and I end up saying new and unexpected things.

If you want to come watch me fail, and maybe learn something in the process, you can sign up here.

D. Trump’s first pillar of persuasive power

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Twigger warning:

This post is about billionaire businessman, master persuader, and father of five D. Trump. Because while working on some secret stuff today, I had the feeling that Trump uses repetition as a persuasive tool.

But it was just a hunch. And then I found a transcript of the third presidential debate between Trump and H. Clinton. In the first few seconds, Trump said the following:

Something happened recently where Justice Ginsburg made some very, very inappropriate statements toward me and toward a tremendous number of people, many, many millions of people that I represent. And she was forced to apologize and apologize she did.

But these were statements that should never, ever have been made. We need a Supreme Court that in my opinion, is going to uphold the Second Amendment and all amendments, but the Second Amendment, which is under absolute siege.

I believe if my opponent should win this race, which I truly don’t think will happen, we will have a Second Amendment, which will be a very, very small replica of what it is right now. But I feel that it’s absolutely important that we uphold because of the fact that it is under such trauma.

By my count, this short snippet features:

– 6 instances of words repeated for effect

– 2 instances of phrases repeated for effect

– 4 instances of ideas repeated for effect

So I think my hunch about Trump and repetition was spot on.

(I only found out later that I was not the first to spot Trump’s use of repetition. Far from it. It turns out Scott Adams wrote about it in his book Win Bigly, all the way back in 2017. According to Adams, repetition is the key pillar of Trump’s persuasive power, along with simplicity and images.)

Now maybe you don’t like Trump. Even so, you might still be able to learn something from the man. Because you too can use repetition at different levels of your persuasive message. Words. Phrases. Ideas. Across space and time.

It’s worth trying. Because repetition creates belief… it increases desire… and it makes sure your message actually reaches your prospect.

If that sounds familiar, it’s because I wrote about it in another post a few months ago. But it’s a very valuable lesson… and worth repeating.

And here’s something I repeat at the end of each of my posts:

I have an email newsletter. It’s the best. Really. If you’d like to try it out, you can sign up here.

3 reasons to 3+ your prospect

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Negotiation expert Jim Camp promoted a technique he called 3+. Camp said to cover each point of your negotiation at least 3 times in slightly different language.

“So you’re saying you want to subscribe to my email newsletter today. Is that right?”

“Are there any reasons you’d rather wait to subscribe?”

“And if you do get to the end of this post where the optin is, would you still be interested in subscribing? Are you sure?”

Camp did 3+ because he wanted to get to a decision that sticks, rather than just a flaky agreement.

But you can do something similar to get a click or a purchase from a prospect, even a flaky one. All you have to do is repeat your basic promise at least three times.

Don’t worry about annoying your reader. You won’t annoy him, as long as you surround your promise with new info. Phrase your promise in a new and surprising way. But keep hammering away at it.

Really? Yes. Because there are at least three reasons why this 3+ stuff works in sales copy.

One is that repetition creates belief. It shouldn’t, but it does. Just look at the stump speeches of politicians, or the headlines of the major news outlets. Repeat an outlandish idea one, two, three or more times, and people will adopt it as their own.

But that’s not all. Because repetition also creates desire. You’re greasing the groove.

Promise me something once, and I only hear your words. Promise me something twice, and I’m starting to imagine your promise being a reality. Make the same promise three or more times, and I’m getting impatient for the outcome.

But there’s a third and possibly most important reason to repeat your message over and over and over. And that’s the fact we’re living in a noisy world. Your reader doesn’t hear your whole message. He is distracted. He skims. He checks his phone. His mind is elsewhere.

You think you have his whole attention. You don’t. But you can still get your message across, if you keep repeating it. How many times? At least three. More is better.

None of this is new. Almost 300 years ago, Samuel Johnson said:

“Promise, large promise, is the soul of an advertisement.”

You might already know that quote. What few people know is that Johnson kept talking after the dictaphone stopped recording.

“Yes,” Johnson said, “promise is the soul of an advertisement. But repetition, constant repetition, is the body of an advertisement. So keep repeating your promise to make it more real. Even if you get tired of it. Over and over. Because eventually, your prospect will hear you. And then he will buy.”

By the way, remember that 3+ from the start of this post? About subscribing to my email newsletter? You do?

Well, I’m not sure if you’re still up for subscribing. In case you are, here’s where to go.