Authority

I’ve decided to let Adam Neumann act as my personal advisor on all personal branding and positioning matters

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A few weeks ago, a friend clued me into an amusingly shocking fact:

Adam Neumann is back.

You might remember Neumann as the former CEO of WeWork. ​​Handsome, charismatic, and prophet-like, Neumann built a $40-billion company, only to have it all crash down as the WeWork IPO failed. ​​In the wake of that, news reports exposed WeWork’s flimsy business model and the cult-like culture that fluffed it up for investors.

After Neumann was forced out as CEO, he was disgraced in the media as a grifter, hype artist, and woo-woo crackpot whose delusional self-belief infected others. “Serves you right for getting so big so fast,” cackled the little men at the Wall Street Journal and Vanity Fair, “you’ll never work in this town again!”

Well, like I said, Neumann is back. Is it really any surprise?

He now has a new company, something to do with climate and crypto. He has raised $70 million for it already.

Will this new MacGuffin turn into another multi-billion-dollar venture?

Maybe it will. Maybe it won’t. One thing is for sure:

Adam Neumann does some very important things very right.

For example:

Steve Jobs biographer Walter Isaacson once said that Neumann reminded him of Jobs. Some time later, Neumann claimed that Isaacson might write his biography. (Isaacson apparently never considered writing such a book.)

Another example:

Jamie Dimon, the billionaire CEO of JP Morgan Chase, lead a round of investment into WeWork. As a result, Neumann called Dimon his own “personal banker” and said Dimon might leave JPMorgan to run Neumann’s family investment office one day. (Dimon apparently never had any plans to leave JPMorgan.)

You might think these are examples of braggartly and grasping status-building. But I think it goes much deeper than that. I will have more to say about it, and probably soon.

For now, I’d like to announce that I’ve decided to allow Adam Neumann to act as my personal advisor on all matters personal branding and positioning. I respect Adam’s skills and instincts within this sphere. And I always look to surround myself with the best advisors, associates, and underlings. Adam is definitely fit to be among my inner circle.

It might take a bit of time for word to reach Adam that I have decided to let him become a trusted advisor to me.

In the meantime, I will continue to offer you the chance to transform your own business through my consulting service.

Once Adam joins my team, I might raise my consulting rate to $100k/hr and a 20% stake of your business. Or I might just drop the consulting and focus on my own more lucrative projects. We will see what input Adam has to give me on the matter.

For now though, you have the opportunity to have me help you elevate your offer, wow your clients and customers, and even position yourself as a prophet in your industry. In case you want a piece of the action:

https://bejakovic.com/consulting

How to write for influence

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A while back, while pondering lazily how I could become more successful in life, I came across the article:

“How To Be Successful”

“Hmmm maybe I will read this article,” I said to myself, “and it will tell me the secret I have been missing.”

It looked like a good bet.

The article had 894 upvotes on a popular news aggregator. It had 300 comments. And it was linked to repeatedly ever since it was published, popping up every few months, each time with a big new response.

So what did this article say to justify this level of influence and interest?

Well, it had 13 insightful and surprising ideas such as:

* Work hard
* Focus
* Build a network

No?

​​You say these ideas aren’t tickling you with their novelty?

You don’t feel any insight from hearing these secrets of success?

Well, that’s kind of my point.

The article is solid. But it’s hardly novel or uniquely insightful.

It could have been written by some diligent high schooler in a 2,000 word Quora response.

But if the quality of the content is not it, what possibly explains the success of this “How to be successful” article?

Is it the presentation? The copy in the headline? The story in the lead? Is it just blind luck?

I’ll quit teasing you.

The article was written by Sam Altman. Altman is a 37-year-old tech investor worth some $250 million.

At age 26, Altman became president of the startup incubator Y Combinator (Airbnb, Stripe, Coinbase).

Currently, he is the CEO of OpenAI, the Elon Musk- and Peter Thiel-backed research lab that is looking to replace every creative job on the planet with better, faster, cheaper software.

Maybe none of that means too much to you.

So the point I am trying to make is that within the venture capital and tech world, Altman probably could sign his name on a cocktail napkin… then take a photo of his napkin… post it on Twitter… and get thousands of people liking his autographed napkin photo and enthusing, “This! This is what makes the difference between the hugely successful and all the wannabes!”

And that is how you write for influence.

First, you become somebody famous, admired, and elite. And then you say whatever you like, even if it’s just “work hard.” People will still upvote, share, and spread your message on their own.

That’s not to say Altman’s “How to be successful” advice is not solid. It probably really is where it’s at.

Just nobody would hear the message it if it wasn’t coming from the mouth of Sam Altman.

But since it is coming from him, maybe you will hear it. Maybe you will even hear it right now.

So in case you are more ambitious than I am, and you want to read all of Altman’s 13 well-trodden points, and 1000x your chances of becoming a lightning success, here’s the full article:

https://blog.samaltman.com/how-to-be-successful

You are a copywriting god… in the making

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Today is June 21, which means that in 10 days, the second issue of my Most Valuable Postcard is going out.

I am preparing to write it by watching a popular Ted talk about classical music… researching the motivations of men who like to go to strip clubs… and revisiting an old Jeff Walker presentation I mentioned a few weeks ago.

Today, I want to share with you a fascinating moment from that presentation. A bit of background:

Some time in the late 2000s, Jeff Walker was offering a business opportunity called Product Launch Manager. The basic idea was:

No list, no product, big money.

HOW???

By managing big companies’ launches using Jeff’s Product Launch Formula.

This was ideal for the most rabid of Jeff’s customers, the people who bought all his products, maybe even consumed those products, but never did anything beyond that.

Now comes the fascinating moment. ​​

At the end of this five-day event, speaking from the stage to a small segment of this group of hyper-responders, who had each agreed to pay $25k to attend, Jeff raised his hands up in the air, lowered his head to his chest, and said in a soft yet penetrating voice:

“You are marketing gods. If you can speak Internet marketing, you are in a separate class from the rest of the people walking the face of the earth.”

Jeff says this set the room on fire.

People jumped up from their chairs. Others started rolling around in the aisles. Still others were tweeting to let the whole world know. “Jeff says we are marketing gods!”

The implied message was that, by paying a lot of money, by attending an event and hearing a bunch of stuff, and finally by getting Jeff’s benediction, these folks had achieved true success.

And who knows, maybe some of them did go on to achieve true success.

After all, Jeff’s program was a step-by-step roadmap for what to do to manage big launches for big clients.

Put one foot in front of the other, while looking at the map, and you will get to your destination, sooner or later.

Still, the thing that struck me was simply the audacity of the claim — marketing gods! — and how much it resonated with people.

I feel it’s something to keep in mind when you are crafting your own promises… and the promises behind those promises.

Anyways, today, being June 21, is also the last day that I will email inviting you to register for my Most Valuable Email presentation, which happens tomorrow at 7pm CET.

At the end of that presentation, I would like to raise my hands, lower my head, and say in a soft and yet penetrating voice:

“You are now copywriting gods… go ye forth and use your new daily email knowledge to line your pockets with many shekels.”

And sure, I will give you a step-by-step roadmap. I will tell you how I write the one kind of email that has been most valuable to me in the history of this newsletter.

This one kind of email has allowed me:

1. To get in the heads of my readers, including some of the most successful and sophisticated direct marketers and copywriters out there…

2. To pump up my own authority, even when I don’t brag about all the successful and sophisticated marketers and copywriters who read my stuff every day…

3. And maybe most importantly, to drastically improve as a copywriter and marketer.

So there is that promise in the air, “… and you can do it too!”

Well, about that:

Attending tomorrow’s presentation, learning all the stuff I will share, and even having my benediction at the end will still only make you something like a copywriting god… in the making.

In other words, it won’t do you a damn bit of good unless you do the moderately hard work of putting one foot in front of the other, and not just once, but many times over.

So the close to this email is not as fire-generating as Jeff’s talk from the stage.

But it is a fact of life, and it might lead you to success sooner, rather than later or never.

Whatever the case may be:

If you would like to get the info inside my Most Valuable Email presentation, you will have to sign up to my newsletter before 7pm CET tomorrow. And once you get my confirmation email, you will have to hit reply, and let me know you’d like to attend, at the last minute, this fearsome email revival meeting.

How to hypnotize people even if you’ve never done it before

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Are you sitting down? Good.

Let me try something I haven’t tried before.

I’m going to count down from 3. And when I get to 1, I will snap my fingers and give you a suggestion.

Ready?

3…

2…

1…

[snaps fingers]

*SLEEP*

.

.

.

.

.

.​​​​

What?

You’re still reading? Not asleep? Hm. Let me check my manual and see where I went wrong.

[Flips through book. Aha!]

Confession:
​​
I’ve been reading Derren Brown’s book Tricks of the Mind. Brown is a UK TV personality whose toolkit combines a lot of topics that interest me.

Comedy… magic… showmanship… classic influence techniques… NLP… and of course, the magical and mystical art of…

Hypnosis.

Brown says he started hypnosis in college. He would hypnotize his friends and then give them a post-hypnotic suggestion.

​​That way, when he saw them next and snapped his fingers and told them to sleep, they would pass out instantly, as though they’d been punched on the jaw by Mike Tyson.

And it worked. People would collapse on command.

But then a funny thing happened. Brown had a friend visit.

The two of them had talked about hypnosis before. But Brown remembered wrong, and he thought he had also hypnotized his friend before, even though he hadn’t.

So this second time, Brown snapped his fingers, and told his friend to sleep, expecting the post-hypnotic suggestion to kick in.

And sure enough, the friend collapsed and went to sleep.

In other words, hypnosis worked… even though there was no hypnosis. Or as Brown put it:

“I realized that day that hypnosis works not because of a carefully worded magical script from a self-help book, but because the subject believes the process is effective.”

Maybe that’s why my email induction above didn’t put you to sleep.

It wasn’t my fault. Rather, it was your fault. You didn’t believe it would work.

Of course, if it’s all the subject’s doing, then what is the good of a hypnotist?

Well, the hypnotist creates a setting, an environment, an experience, which allows the subject to believe. There are lots of ways and techniques to do this, and that’s what the skill and expertise and extensive training of the hypnotist are really all about.

But don’t despair at the words “extensive training.” There is one thing you can do right now to hypnotize people, even if you’ve never done it before. In Brown’s words:

“Bear in mind that you are not really inducing a special state, although you will talk as if you are. Instead, you are utilizing the subject’s expectations and beliefs. So if you appear unconvinced at the start that he will be a good subject, the chances are that he won’t respond well. You must be confident, unflustered, and act as if you’ve done it a hundred times before, even if you haven’t.”

Aha! So maybe it wasn’t your fault after all. Maybe it was that sentence I squeezed in at the start, “Let me try something I haven’t tried before.” It violates Brown’s rule about being confident, unflustered, and appearing experienced.

Yesterday, I told you a story about my friend Sam.

Sam confidently used the nonsense phrase “I’m from Los Angeles” to hypnotize a guy into renting us a sailboat.

That situation ended in shipwreck an hour later, because Sam and I had never sailed before.

But there are many situations in life, in which you are be perfectly skilled, able, or deserving.

But you still lack confidence.

And in spite of all your preparing and striving and wishing, confidence won’t come.

So that’s the point of my email today.

Whenever you don’t have internal confidence, then find something external, a mechanism, a process, a person, to believe in.

That’s why hypnosis works. That’s why I told you the story of Sam and me. That’s why I told you about Derren Brown.

Now that you have these stories in your head, you will be able to summon them up on command, along with a surge of confidence, just with the [snaps fingers] snap of your fingers.

I’m sure of it.

In fact, I’m sure that in the next 24 hours, you will have an opportunity to turn on your confidence to 100. When that opportunity comes, do it. And then write me and tell me all about it.

You just got a valuable treatment with the magical and mystical art of hypnosis.

Now, on to the magical and mystical art of making money.

Specifically, my email newsletter.

That’s where I share persuasion and marketing ideas that business owners can use to make more money… based on the hundreds of businesses I’ve already worked with… the thousands of sales emails I’ve personally written… and the millions of dollars of products and services those emails have sold in total.

If “more money for your business” makes your ears perk up, then you can sign up for my newsletter here.

The “I’m from Los Angeles” persuasion technique

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A few years ago, I met up with a friend named Sam in Tel Aviv.

​​At the time, Sam was working for an Israeli tech startup as their high-confidence, this-is-how-it’s-gonna-be sales guy for the US. He came to Tel Aviv for work for a few days. I flew out from Croatia, where I was living back then, to meet up with him.

One day, Sam and I went to the beach.

The Tel Aviv beach is a miles-long strip of sand, filled with good-looking people sunning themselves or hiding under parasols, and the sparkling blue Mediterranean sea rolling up with mid-sized waves.

At the corner of the beach, we saw could rent little two-person sailboats.

I’d never been in a sailboat before. Sam had been once or twice. Even so, we had the idea to go try it.

“Have you ever sailed before?” the sailboat rental guy asked.

“Oh, I live in Los Angeles,” Sam said with 100% conviction.

I frowned when I heard this.

The rental guy frowned as well. “So you have sailed before or not?”

“It’s no problem, Sam said. “I’m from Los Angeles” He put a lot of emphasis on the word “from”.

Sam and the rental guy stared at each other for a few moments. Then the rental guy shrugged his shoulders. And he rented us the sailboat.

There’s a lesson in that story.

Perhaps it’s obvious. And if not, I will tie it up for you tomorrow, and tell you how it connects to an unexpected area of persuasion and influence.

For today, I just want to finish up the cautionary tale above.

Sam and I went out on the sailboat. We sailed around for an hour.

It was a fairly unpleasant experience, slow and hot and slightly nauseating, since I knew nothing about what we were doing, and Sam knew very little.

Eventually, it was time to bring the boat back in.

We headed straight for the sandy beach without a specific plan of what exactly we would do.

But then, the wind caught the sails.

The waves grabbed the hull.

The beast picked up speed.

People on the beach first grew curious, then alarmed, then started running.

Mothers were screaming and pulling their children out of the water.

Old people stood at a distance, pointing and shaking their heads.

Boys cheered and waited for the inevitable crash.

And sure enough, as Sam and I sped up to the beach, out of the sea, and into the separating crowd, the keel of the boat, which we didn’t think to pull in, caught in the sand.

The entire boat toppled over with a crash.

The mast dug in among beach towels and picnic baskets. Sam and I wound up face first in shallow water, eating sand.

The boat rental guy came running over, holding his head in his hands, yelling. I’m not 100% sure, but I think he might have been yelling something like, “But you said you’re from Los Angeles!”

Or maybe not. Maybe he was just yelling how we should have pulled in the keel and lowered the sail, and how we could have killed somebody or at least ourselves.

So that’s my story. The message, again, if not clear, I will make clear tomorrow. In case you want to read that, sign up for my email newsletter. It’s okay. I’m from Los Angeles.

A $2,000 idea

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Yesterday, I met the owners of an apartment I am trying to rent in Barcelona. They are a married couple, very elegant and stylish, a few years older than me. We met at a cafe.

I sat down across from them and I leaned back in my chair. “So what do you have for me,” I said.

The husband smiled at me. “Would you like to drink a coffee first?”

I smirked, stared him in the eye, and said nothing.

“Oh okay,” he said, clearly browbeaten. “So you’ve had a chance to look at the apartment? You liked it?”

“The apartment is fine,” I said. “But let’s talk turkey. How much do you want for it?”

The man paused for a moment. He and his wife looked at each other in confusion.

“What do you mean?” the wife said. “The rent is right there on the listing.” And she repeated the number. It was a round figure, divisible by one hundred, ending in two zeros.

I laughed with contempt.

“A round figure?” I said, barely controlling myself. “You haven’t done one minute of work on this, have you? You just pulled that number out of your ear, without checking comparables and without putting in any effort to calculate a fair price. No! I don’t trust your round figure. And I don’t like being disrespected like this. I’m not interested in renting your apartment any more. Goodbye!”

I got up and left the cafe. The husband ran after me, begging me to reconsider, offering to make the price more specific and jagged. But it was too late.

In case this sounds like a slightly fantastical scenario… well, that’s because it is.

What actually happened yesterday was that I did meet the owners.

I smiled at them and I put on my best and most responsible face.

Using subtle sub-communication, I made it clear that if they let me rent their apartment, I would not adopt a pitbull… I would not host any drug-driven orgies… and I would not take up drumming as a new hobby.

After a few minutes of this renter mating dance, the owners were satisfied. They agreed to let me have their beautiful apartment, and I agreed to take it, at a perfectly round monthly rent, neatly ending in two zeros.

If you’re wondering why I’m telling you this, then, like my fantasy owners above, you clearly didn’t read my email yesterday.

That email was all about the power of specificity. Specifically, the power of specific numbers. Recently proven by some fancy scientific research, but suspected by smart marketers for decades and probably centuries.

Except…

There are times where your numbers don’t have to be specific.

My rent situation above was clearly one.

I accepted the nice and round price. Doing anything else would have been foolish, bordering on very foolish. The rental market in Barcelona is insane. There are only a few available apartments and thousands of hungry renters swooping down on each one.

But you might say, “Sure, you can get away with a round price sometimes. That doesn’t mean that a specific, jagged price wouldn’t work just as well or better.”

Maybe. Or maybe not.

There are situations where a round price is not only acceptable, but actually better. Where a round price sub-communicates high status, a lack of neediness, and a position of power.

Take for example the curious case of one Joe Sugarman. Joe was a multimillionaire marketer who created the BluBlocker sunglasses empire.

Joe sold each of his BluBlockers for $69.95.

But when Joe ran an ad to advertise his legendary copywriting and marketing seminar, he didn’t promise to reveal “7-figure funnel secrets,” or offer a *9.99 price.

​​Instead, Joe said, “Come study with me,” right in the headline. And then in the subhead, he told you how much it would cost, — $2,000, with three round zeroes at the end.

So take time and ponder on that. I’ll leave you today with a bit from Joe’s ad:

There are two types of successful people. Those that are successful and those that are super successful.

To be successful you must learn the rules, know them cold, and follow them. To be super successful, you must learn the rules, know them cold, and break them.

For more marketing ideas, some worth $9.99 and others worth $15,000, come and read my email newsletter. You can sign up for it here.

Spanish A-list copywriter makes me an indecent proposal

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Last year in September, I kicked off the third run of Copy Riddles, my program for learning copywriting by practicing bullets.

As part of that September run, I had a little each week for the best bullet. Anybody who wanted to could send me their bullets. The winner got a prize, usually a book on marketing and copywriting.

(The contest has since been shuttered, since I spun off a complete coaching program to go with Copy Riddles.)

Anyways, the very first week and the very first contest, out of something like fifty submissions, the winner was Rafa Casas, a Spanish-speaking and Spanish-writing copywriter.

Rafa’s first bullet won because it was so simple and promised such a clear and desirable benefit.

But Rafa kept submitting bullets for later bullet contests (no dice, you can only win once). Still, he had such clever and persuasive ideas that I was sure he will be a big success soon.

And it seems to be happening.

Rafa is now writing copy for a number of clients in Spain.

He’s also offering his own email copywriting coaching to a few clients, based on his experiences writing two daily email newsletters.

And from what I understand, he recently won some kind of fancy award in Spain, recognizing his wizard-like copywriting skills.

Put all this together, and I think it qualifies Rafa as an A-lister in the Spanish copywriting world.

And if you wonder whether Rafa really has the hard results to back up being called an A-lister… then I’ll tell you that copywriting stardom is more about endorsements, legend, and mental shortcuts than it is about results.

That’s something to ponder if you yourself have aspirations to become an A-list copywriter.

But back to the indecent proposal I promised you in my subject line. A few days ago, Rafa sent me the following email:

It turns out that this afternoon while I was waiting for my daughter to do her yoga class, I read, as I always do every Thursday afternoon with a coffee, the book I always read while I´m waiting for her: The 10 Commandments of A-list Copywriters, and I have come up with a business with which we will not become millionaires (not for now) but it will not cost us money either.

What do you think if I translate your book into Spanish and we try to sell it to the Spanish-speaking world as well?

Of course I wouldn’t charge you anything for doing it, well not in money at least. The idea is that while I translate it and we try to sell it, I can learn from you the strategy that we implement to sell it, for example.

Immediately upon reading Rafa’s message, I drifted off into a pleasant fantasy. I saw myself being interviewed on CNN, with all the different translations of my book on a shelf behind me.

“So Bejako,” the CNN anchorwoman asked me, “what can you tell us, as an internationally read copywriting expert whose books have been translated into multiple languages, about the recent news of monkey pox? Is this something to worry about? Is washing our hands with soap enough? And are there influence and persuasion principles we can learn from this?”

My dream balloon popped. I fell back to reality.

I realized was that Rafa’s proposal was indecent. But only in the original sense of that word, meaning not suitable or fitting.

Because while I would love to have a Spanish-language version of my book, it’s probably not worth Rafa’s time to translate it. Either for the money we could make together, or for the learning experience of how I might promote that book.

My feeling on these Kindle books is that they are valuable for credibility and as lead magnets.

They siphon people from Amazon into your world. They sit there, more or less passively, and do their work. In my experience, most of their value comes without any added promotion, outside of some very basic Amazon ads and occasional mentions in this newsletter.

Maybe you think that’s a cavalier attitude about promotion for somebody who calls himself a marketer.

Perhaps. But perhaps it’s about the best use of your time.

So in case I haven’t piled on the value in this email sufficiently, I will give you one last practical tidbit. It comes from James Altucher.

James is an interesting and quirky Internet personality. He has written and published 20 books, both fiction and non-fiction. And he’s doing something right, because he has amassed a huge audience… sold truckloads of books… and even had a WSJ bestseller with a book he self-published.

Here’s the book-marketing tidbit. James asks:

What’s the best way to promote your first book?

Simple.

Write your second book.

That’s what I’m planning to do to promote my 10 Commandments book. Along with, of course, occasional mentions in this email newsletter.

So if you don’t have a copy of the 10 Commandments of A-list Copywriters… and you want to find out why a star in the Spanish copywriting sky like Rafa might want to read this book every Thursday afternoon… then take a look below:

https://bejakovic.com/10commandments​​

Flash roll: The following presentation has been paid for by Desert Kite Enterprises

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I’ve been on a hiatus from the usual marketing mailing lists over the past few weeks, so it took me a while to find out that Joe Sugarman died recently.

I’ve written a lot about Joe and his ideas in this newsletter.

In part, that’s because Joe’s Adweek book was the first book on copywriting I ever read. It gave me a lot of ideas to get started in this field, and to a good extent influenced my writing style.

But also, I’ve written a lot about Joe just because he was such a successful direct marketer, who was willing to publicly share the many million-dollar insights he had over his long career.

I found out Joe had died from Brian Kurtz’s email last Sunday. Brian also sent out a link to the infomercial for Joe’s BluBlockers — which became Joe’s biggest success, bringing in over $300 mil.

I actually bought a couple pair of BluBlockers a few years ago. So I was happy to finally see the full infomercial. In a nut, the entire 28 minutes is just a frame around a bunch of on-street testimonials that Joe collected for BluBlockers.

But ok.

Maybe you’re starting to wonder if this email will have any kind of marketing lesson, or if I will just reminisce about Joe Sugarman.

I do got a lesson for you.

​​Take a look at the following bit of sales patter delivered by Joe in the infomercial. It comes after some testimonials by people who say that BluBlockers allow them to see as well as they do with prescription sunglasses.

“I know BluBlockers aren’t prescription sunglasses,” the host babe asks Joe, “but why do so many people think that they are?”

Joe responds:

“BluBlockers block 100% of blue light. Not only the ultraviolet light but the blue light as well. Blue light does not focus very clearly on the retina. And the retina is the focusing screen of the eye. Now all the other colors focus fairly close to the retina. But not blue light. So if you block blue light, what you see is a lot clearer, and a lot sharper.”

If you have read Oren Klaff’s book Flip the Script, you might recognize this as a flash roll. It’s basically a rapidfire display of technical language used to wow — or hypnotize — the prospect into thinking you’re legit.

(To make it clearer: the original flash roll was a term used by undercover cops. They flashed a roll of cash to a drug dealer to show they meant business.)

For over two years, I’ve been collecting ideas related to the use of insight in marketing. That’s when you say, “Ahaaa… it makes so much sense now!” And in that way, you become open to influence.

Several people have suggested to me to include Klaff’s flash roll idea. I resisted.

After all, what is there to intuitively make sense of in Joe’s argument above? He’s just throwing some technical facts at you. They could be completely made up. You have no way to actually experience or validate those facts for yourself.

But it doesn’t matter.

The people who told me the flash roll creates a feeling of insight were right. I was wrong.

That same feeling of deep understanding — which is usually triggered when you experience or understand something for yourself — well, it can be triggered, on a slightly smaller scale, just by an adequate display of authority.

“So you’re telling me to include more authority in my sales copy?” you ask. “That doesn’t sound very insightful.”

What I’m actually telling you is that there are better ways of creating insight. But if you got nothing else, then some technical jargon, or perhaps a scientific study, can be good enough to get people to say, “Ooh… I get it now!” Even though they really don’t.

As for those more powerful ways of creating insight, I’ll write about that one day, in that book I’ve been promising for a long time.

For now, I’d like to tell you about an interesting article. It’s titled “Beware What Sounds Insightful.”

This article points out the unobvious truth that there are mechanisms of creating the feeling of insight… and that they can dress up otherwise mundane or even ridiculous ideas as something profound. It even gives you some more examples of flash rolls, by some of the most insightful writers out there on the Internet. In case you’re interested:

https://commoncog.com/blog/beware-what-sounds-insightful/

How to be seen as a more credible source of solutions and advice

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Today, YouTube served me with up a recent interview that PBS did with Garry Kasparov.

Kasparov was World Chess Champion for 20 years and then an opposition leader in Russia.

“Unfortunately,” the interviewer said in his opening move to Kasparov, “you turned out to be right. Back in 2015, you wrote a book called ‘Winter is Coming: Why Vladimir Putin and the Enemies of the Free World Must Be Stopped.'”

The interviewer took a breath after reading out that title. He went on:

“Now that we see what he’s doing, what should our response be?”

Given Kasparov’s book, this might seem like a reasonable question to ask.

And that’s just the point I want to make to you today. There’s something important hiding inside that question.

In the words of Mark Ford and John Forde from Great Leads… the fact that you understand what’s wrong can help make you seem like a more credible source for solutions, too.

The fact is, just because Kasparov wrote a book critical of Putin gives him no special insight on how to stop the raging war in Ukraine. The two are about as related as knowing that “heavy turbulence makes for unpleasant flights” and knowing how to land a jumbo jet.

And yet, it doesn’t matter. The human instinct to jump from one to the other. Because when we’ve got trouble, it’s natural to look outside ourselves for the solution. And at those times, we are willing to accept a lot of things as qualifications and authority.

The takeaway for you is clear:

Don’t build a better mousetrap.

Instead, write a book. Educate your prospect about the dangerous breeding habits and expansionary intent of the eastern harvest mouse. “The eastern harvest mouse is coming,” your book should say. “And it must be stopped.”

Ok, let’s get to the business end of this post:

If you want more advice on building credibility with your audience, you might get value from my email newsletter. That’s where I regularly write about reasons that credibility fails. You can sign up for it here.

How to turn failure into prestige

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In the year 52 BC, the Roman army, led by Julius Caesar, secretly advanced their massive siege towers towards the Gallic walled city of Avaricum.

The sentries on the walls were hiding from heavy rain.

Caesar took advantage of the situation, and he took the walls without much fight.

The remaining Gallic soldiers grouped themselves in the middle of town. They were set on a desperate fight to the end.

But the Romans just stayed on the walls, watching the Gauls from above.

Gradually, panic took the defenders. They started running out the city for dear life.

They didn’t get far.

The Romans massacred them along with everyone else in the city, women and children included.

Out of 40,000 Gauls inside Avaricum, only 800 survived.

The leader of the Gauls, Vercingetorix, was stationed outside the city with his army. He had been tasked with fighting Caesar in the open and keeping the city of Avaricum safe.

Vercingetorix had failed spectacularly. The fact that he had vocally opposed the idea of making a stand at Avaricum didn’t help, either.

As the few remaining survivors from the city dragged themselves into Vercingetorix’s camp… there was a real chance that the soldiers’ sympathy with the survivors and general anger at Vercingetorix would cause a riot.

But let’s pause for a second with the massacring and rioting.

Take a moment. And ask yourself, what might you do if you were in Vercingetorix’s sandals?

It’s not just an idle hypothetical.

Say you have an online presence today and you hope to position yourself as a leader in your field. There’s a good chance that sooner or later… you will be involved in some kind of scandal, failure, or controversy, whether deserved or not.

When that happens, discontent might bubble up among those who normally follow and support you. It might even break into a riot that lands your metaphorical head on a metaphorical plate.

So what can you do? Let me tell you what Vercingetorix did:

He called a council of war. He spoke to his troops and asked his army to not be disheartened by the loss.

The Romans didn’t beat them through superior courage in a fair fight. Instead, the Romans did it through trickery and their knowledge of siege warfare.

But Vercingetorix would soon repair this setback. He would lead his people to greater successes.

He was well on the way to uniting all the Gaul tribes against the Romans. And when Gaul was united, the whole world could not stand against her. In the meantime, it was time to get to work fortifying the camps.

Maybe it’s not clear from this what Vercingetorix’s real message was. So here’s an explanation, in Caesar’s own words:

“This speech made a good impression on the Gauls. What pleased them most was that, despite a signal disaster, Vercingetorix had not lost heart or concealed himself or shrunk from facing the multitude. And so while a reverse weakens the authority of commanders in general, his prestige, on the contrary, in consequence of the disaster, waxed daily greater.”

So here’s my takeaway for you, if you are a leader or you hope to be one some day:

The crowd mind hasn’t changed any in the past two millennia.

Today as then, when you face a crisis or setback, the crowd will tear you apart — as soon as you back down, apologize, or show weakness or fear.

The good news is, it’s easy to show no weakness or fear when you have a computer screen to protect you. And when your angry army is armed not with sharp swords… but with dull Twitter accounts.

Keep this in mind, and when disaster hits, you will see it’s really an opportunity. Not just to survive. But to get the crowd to love you even more.

Ok, so much for the history and leadership lesson. If you want more like this, you might like my daily email newsletter. You can give it a try here.