How to handle tire kickers, trolls, and Tommy Boys

Since I am an avid follower of news, I found out this news yesterday:

Google execs have asked Google managers to fire 6% of the Google workforce. But not just fire.

The managers are to designate this 6% of the Google workforce as poor performers.

These poor performers won’t just lose their jobs, but might also lose their stock options — and probably their self-esteem. I mean, just think of the shame of it.

“So why did you leave Google?”

“As a matter of fact, I was designated a poor performer. But I was thinking of making a change anyhow. So tell me more about this new role you’re looking to fill. I’m very excited about it.”

This might seem like a very evil tactic by Google.

But the fact is, if you spin it right, then it’s probably true that many of that those 6% really were poor performers. Maybe they got a bit lazy, a bit demotivated, a bit entitled. At least more so than the other 96% who got to keep their jobs and their “adequate performer” status.

I bring this up because what’s good for the Google is good for the gander.

I mean, the same underlying attitude that Google adopted is often adopted in the space that’s much nearer to me — the space of marketing influencers, copywriting coaches, online gurus. And in case it’s not clear, that attitude is:

If some people are bad for business, then demonize them.

You can see a playbook of how to do it in the Google story above.

The thing is, if you think about this evil tactic a bit, you might figure out a way to use it not just to lower people’s self-esteem — but to raise it also.

How to do this is something I will explain in my upcoming Age of Insight training.

The deadline to register for Age of Insight is approaching fast: this coming Wednesday, Nov 30 at 12 midnight PST. That’s just four days away.

And here’s one thing that always gets me:

Whenever I put on an offer, I always make the deadline clear, and make it clear won’t be letting people in after the deadline.

And yet, there are always a few Tommy Boy characters — puffing and panting like Chris Farley at the start of Tommy Boy, late for school, bumbling forward in a big hurry, bumping into things, dropping their lunch and schoolbooks, checking their watches in a panic, finger up in the air to try to catch the bus driver’s attention — and still missing the school bus and getting left behind in the dust.

Don’t be a Tommy Boy. Or Tommy Girl.

I am only making my live Age of Insight training available to people on my email newsletter. In case you are interested in this offer, then don’t be Tommy Boy. Or Tommy Girl. Get on the bus while there’s still time.

List segmentation advice from Jojo the idiot circus boy

A while back, I got hired to write a doomed sequence of emails.

This was for a kit to help with fermenting your own vegetables at home.

The client who was selling these fermenting kits had done a survey of his customers. He found that some of them cared about the health benefits of fermented foods. Others cared about the tradition of fermenting (eg, “My grandma used to make dill pickles”).

And so I got hired me to write a bunch of emails for the two segments. One focusing on the health benefits of fermented foods, and the other on the tradition of fermenting.

I did as the client asked.

And the resulting emails bombed.

No sales.

So what went wrong?

My feeling is it was like the famous scene from the movie Tommy Boy.

You know, the one where Chris Farley plays Tommy Callahan, a fat party animal who tries to become a successful salesman.

After failing over and over to close even one sale, Tommy Boy takes a good honest look at himself.

“I’m like Jojo the idiot circus boy with a pretty new pet,” Tommy says while holding a muffin.

The muffin represents the sale.

“Oh my pretty little pet… I love you,” Tommy says to the muffin.

And he strokes the muffin.

And he massages it.

Harder.

And harder.

Until he rips the poor muffin apart, while screaming, “I KILLED IT, I KILLED MY SALE!”

And that’s basically what happened with these fermentation emails.

The people on this list had signed up for fermentation recipes. And here they were, getting email after email about autoimmune health and the history of sauerkraut.

In other words, the emails were trying too hard to be clever.

And in doing that, they scared and repulsed the customers, who really just needed a simpler, more direct sales message.

At least that’s the conclusion I drew from this fiasco. Along with the fact that segmenting your list, while it might sound sexy, can backfire unless you know what you’re doing.

Anyways, maybe you’ll find this info useful.

And if you want help with your sales copy, then put on your little coat, twirl around until it rips apart, and take a look at the following offer:

https://bejakovic.com/profitable-health-emails/