Persuasion

A shocking demonstration of influence or just a bit of misdirection?

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Last night, I watched The Heist, a Derren Brown special that ran on the BBC in 2006.

I wrote about Brown a few days ago. He’s a stage mentalist and magician, and TV debunker of psychics, faith healers etc.

The premise of The Heist is simple:

Can Brown take a group of middle managers who show up for a self-improvement seminar… and within a few weeks, turn them into criminals willing to steal £100,000 at gunpoint?

The short answer is, yes he can.

How exactly does Brown do it? Well, if you watch The Heist, it seems to be a matter of:

1) Carefully choosing the right marks
2) Classical conditioning
3) NLP and hypnosis
4) Making use of deference to authority
5) Commitment and consistency

The show starts out in a countryside castle. Brown delivers a training there to a group of 13 people who responded to a newspaper ad.

Brown was already a TV celeb at this point, and the ad promised that, in the training, chosen participants would learn some of his cool techniques.

During the training, Brown teaches the attendees some useful stuff, such as his memory tricks. But he also programs them using his hypnosis and NLP skills. And he encourages them to commit a petty crime — to steal some candy from the corner store.

Most of the attendees end up complying. They walk into the store, and more or less awkwardly, they walk out with a Snickers or a Kit Kat tucked in their pants or jacket sleeve.

Over the coming weeks, Brown focuses on the most promising prospects. He gives them more tasks and training, which are really more compliance tests and criminal suggestion in disguise.

In the end, Brown picks four of the original 13 — three men and one woman. He massages them more with suggestion and mind tricks, amping up their aggression, planting the seeds of a daring and serious crime.

The climax of the show is covert footage of each of four final would-be criminals. One by one, they walk down the same London street, toward a bank security guard (actually an actor).

Three of the four end up pulling out a fake gun and robbing (or thinking they are robbing) the security guard.

Only the fourth guy nervously walks on, twitching his head and gritting his teeth, but leaving his toy gun unused.

So that’s the story you get if you watch The Heist.

But what’s the reality? Well, who the hell knows.

Because I’m not telling you about Brown’s Heist as an example of the power of influence techniques, or NLP, or good list selection, all of which I’ve written about plenty in this newsletter.

Instead, I’m telling you about The Heist as an example of sleight-of-hand and misdirection.

Brown says there was no trickery and no fooling the viewer involved in The Heist. And I believe the participants in The Heist were real, and not actors. I also have no doubt they believed they were doing something real when they pulled the toy gun on the bank security guard.

Even so, I think The Heist contains some clever editing to make you come away with the story above… as opposed to a significantly different story.

Maybe if you watch The Heist yourself, you will spot the crucial bits that I think are missing, and you can learn something about misdirection.

Or who knows, maybe I’m totally wrong.

Maybe The Heist really is demonstration what it takes to convert a few ordinary law-abiding citizens into serious criminals. If so, it’s worth watching for inspiration and self-programming value alone.

(Not to be a criminal, you goose. But just to realize the true power of these influence techniques we use all the time in copywriting and marketing.)

In any case, if you are curious, or suggestible, then take a look at the entire Heist special below. And before you click to watch it, if you want to get more influence and persuasion ideas like this, sign up to my newsletter.

An “awful” way to guilt-trip customers into staying subscribed

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A few days ago, I sent out an email trying to sell you the idea that much of the sale happens after the transaction is over. And I asked, how can you keep a customer selling himself on your offer, even after he’s bought it?

I got lots of interesting responses. One business owner, who asked to remain unnamed, wrote in with the following:

We plant a tree for each subscriber every month.

Each week we remind the subscriber of how many trees they’ve planted via their subscription.

The idea being that their subscription is making an ongoing difference by employing locals in areas affected by deforestation.

If they unsubscribe now there will be consequences for others.

This actually sounds kinda awful…

I don’t know about awful… I just thought it was wonderfully guilt-trippy. It also happens to be the exact flip-side of one way I’ve used to inspire people to buy, which is to say that their self-interested drive for success will have beneficial wider consequences.

That idea, about beneficial wider consequences, is one of 7 ways to inspire that I wrote up in an email long ago.

This was in the early days of my newsletter, when I stupidly and shamelessly whole-hogged how-to advice in my emails. The only thing I can say in my defense is that with this particular inspiration email, I at least camouflaged the how-to in with some infotainment (I matched up each how-to-motivate strategy with a pop song).

Anyways, I bring all this up for two reasons:

1. I realized that each of my 7 ways to motivate people to buy can be flipped to motivate people to stay sold. I just gave you one example above of how that works. But with the smallest bit of thought, all the other 6 ways can be flipped in such a way as well.

2. If I were a little smarter, like Ben Settle for example, I would take my “7 ways to inspire” email off my site, flesh it out a bit, and sell it for $97 as part of a paid newsletter.

It turns out I’m not very smart. But maybe I will get smarter one day, maybe one day soon.

As it is, you can still read that inspiration email for free, on my site, at the link below. And who knows. Maybe you can even take one of those ideas, use it to inspire some customers to take action today, and benefit them while also making money for yourself. Or flip that idea, and keep those wayward sheep from making a big mistake and straying from your flock.

In any case, here’s the link:

https://bejakovic.com/99-problems-and-folsom-prison-blues-how-to-write-copy-that-inspires/

A gazumping email that might give you a conniption

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What exactly does gazump mean? Or tippex? Or quango?

I have no idea. I’ve never heard these words before. And for the sake of this email, I decided not to obey my curiosity and not to look them up.

Odds are, you also don’t know what these words mean, unless you are from the UK.

If you are from the UK, you you almost certainly know them. That’s according to a data analysis I just looked at, about differences in word familiarity between the UK and US.

80% of people from the UK knew gazump, tippex, and quango. But only 10% of Americans did. (My guess is that the rest of the world, maybe excluding Australians, are equally clueless.)

What about the other direction?

Well, less than 20% of UK people, and at least 75% of Americans, knew such all-American words as ziti, manicotti, and albuterol. The word conniption also had a big spread.

But wait, there’s more.

Because I got one more interesting data set for you. This one is about differences between men and women.

Fewer than 20% of men, and more than 50% of women, knew the following words:

* peplum
* boucle
* rouche

(True enough, I don’t know what any of these words mean. And I’m afraid to look them up.)

There’s nothing comparably interesting in the other direction, because words known by fewer than 20% of women, such as femtosecond and thermistor, are also known by fewer than half of men.

But there is something very interesting at the highest end of the men-women data set.

There is a certain provocative word, which is known by 88% of men… but only 54% of women.

That word is shemale.

Draw your own conclusions.

I really mean that. Because while I thought this word data was interesting, I couldn’t come up with any smart marketing point to draw out of it.

So today, I will just risk it and guess that maybe you’re like me, and maybe you find words interesting.

And since I found this stuff fun, maybe you will too.

Thinking about it now, that might be a marketing point in itself.

In any case, if you like strange or disgusting words that women know and men don’t, and vice versa, you might like my email newsletter. Or you might not. If you want to give it a try, click here and fill out the form.

Tricks to make sales stick

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Last week, I wrote an email about misdirection, and asked for examples. A bunch of people wrote in with good pop culture illustrations.

I also got to work, reading up on the theory of misdirection. Step one was Derren Brown’s book Tricks of Mind.

You might know Brown. He is a stage mentalist and TV illusionist. He’s done a TED talk where he reads the minds of people in the audience, and he’s got shows on Channel 4 in the UK where he demonstrates and debunks the acts of psychics, faith healers, etc.

After a rough start to Brown’s book, about Brown’s conversion from gullible Christian to enlightened atheist, the book picks up and talks psychological principles, just like I was looking for.

Today, I want to share one very cool such principle with you. It’s not about misdirection. Instead, it’s the idea that a lot of the “magic” of a magic trick happens after the trick is over.

Brown describes different techniques to do this.

For example, you can repeat a trick multiple times, so tiny (and different) details from different runs bleed together after the fact, gaslighting the viewer.

Or you can give subtle verbal suggestions. For example, you can instruct an audience member to shuffle a deck of cards “again” — when it’s really the first time, and when multiple shuffles make the magic trick more impressive.

The point, as Brown claims, is that people both love magic because they like being astonished and surprised… but they also resist it, because they don’t like being fooled.

And that’s why, once the trick is over, viewers keep going over the act in their heads.

​​And if the magician does his job right, then viewers will exaggerate cool things that happened… forget details that could make them seem gullible or dumb… and invent new memories that support the idea that this was really an incredible and unexplainable act of possibly real magic.

All of which, if you ask me, applies to sales also.

Making a sale is an emotional manipulation.

And much of the sale is made after the credit card details have been exchanged and the transaction is over.

Sure, a part of that is having a solid product and good customer service.

But, like Brown says, it’s only one part, and might be a minor part.

A bigger part might be the rationalizations, selective forgetting, and false memories that pop up in your former prospect’s, now customer’s mind, after the sale is over.

I believe, like in a magic show, that there are different tricks you can use to make this happen in your customer’s head, even once he’s on his own, late at night, driving home from your sales stage show, with your digital information product sitting in his virtual lap.

What tricks exactly?

Well, I’ve got a few ideas.

But I’d like to hear yours also. Specifically:

How can you write copy, or organize your marketing, to get people to keep selling themselves on your offer after the sale is over?

Get on my email newsletter, then write in and let me know your ideas. No judgment — anything that comes to your mind is valid, and I want to hear it. In exchange, I will tell you a few ideas I’ve had on this question myself.

I broke the email chain yesterday

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This morning, reader Jesús Silva Marcano wrote to say:

Hey John!

Today when I saw that I didn’t have an email from you….

And after waiting a few hours…

I must admit a part of me was a little saddened.

Besides Ben Settle’s emails, yours are the ones I usually look forward to.

They never disappoint.

I hope all is well.

It’s true. I didn’t send out email last night.

I broke a chain going back to July 2020, when I skipped a few days because I was on vacation at the seaside, drinking quite actively, and generally celebrating and feeling high from having made a ton of money the previous few months, my first really big copywriting months.

But nothing exciting like that happened yesterday.

I had an email scheduled. I checked my inbox before I went to bed. But the email still hadn’t arrived.

I checked ActiveCampaign. It said my email was “Pending Review.”

I tried to stop the campaign so I could recreate it and send it again. It wouldn’t allow me. I tried again. No soap.

I contacted ActiveCampaign to ask what’s up.

No response.

I went to bed, figuring it would solve itself.

It didn’t.

This morning, my email from yesterday is still “Pending Review.” I can’t imagine why, because I wasn’t writing about any controversial or flaggable topics. (I do have an email about a certain kind of “gross body enhancement” coming up, but last night’s email waddn’t it.)

Oh well. The world doesn’t end if I don’t send out an email.

​​But it does spin a little faster. So it’s a shame I don’t have something to sell you right now.

In my experience, people today are starved for something — anything — real.

And when your readers witness you making a mistake, in real time, or getting involved in conflict, in real time, or failing to deliver on a public promise like a daily email, that’s more powerful and engaging than even the most personal stories you share.

And if I had, say, a training on writing faster, that would be perfect. I could end this email right here by saying something like:

“But you know what? Let’s talk copywriting. According to my extremely neat timekeeping, 72% of so-called “writing” really goes to editing. And things often don’t get delivered on time, or ever, because they are “Pending Review” by that finnicky, editing part of your brain. So if you don’t want to be at the whim and mercy of your own inner editing demon, if you want to meet all deadlines, if you wanna get projects done more quickly and make more money, then join me for the Faster Writing (and Editing) Workshop here blah blah…”

Well, maybe a little less ham-handed than that, but you get the idea.

If only I had the faster writing offer for sale right now, then the fact that ActiveCampaign is behaving like a lazy consular office processing my visa application… rather than as a for-profit business that has been taking my money for the better part of a decade… well, that would’ve all worked in my favor.

So keep this in mind if you have your own email list. Anything really real in your life, particularly that readers can experience and verify for themselves, makes for the pinnacle of engagement.

As for me, I got nothing. No gain from this ​event. ​Except to tell you that indeed I am ok, in case you were worried. And now that I’ve told you the background of all this, to maybe make a slightly stronger bond with you, so you get excited about getting my next email tomorrow, and decide to sign up for my email newsletter.

The gruesome adventures of Mussolini’s corpse

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On today’s date, April 28 1945, the leader of fascist Italy, Benito Mussolini, was executed by Italian partisans in a small town next to Lake Como. But it turned out death was only the beginning of the adventures of Mussolini’s corpse.

The next day, the corpse was taken to Milan. It was dropped off in a square recently renamed to honor 15 partisans killed by Mussolini’s forces.

There, on the ground, Mussolini’s corpse was kicked and spat upon by passersby.

The corpse was then hanged by its heels from an Esso gas station.

Hanging upside down, the corpse was stoned by an angry crowd. One woman fired five bullets into the corpse, one for each of her five sons who had been killed by Mussolini’s soldiers.

Mussolini’s body was eventually taken down, and buried in an unmarked grave in a cemetery north of the city.

The end?

Oh no.

Next year, on Easter Sunday 1946, Mussolini rose from the grave, or rather, his corpse was dug up by three fascist sympathizers.

The decaying mass that was left of Mussolini was then kept in a trunk for over 10 months, and smuggled around from place to place.

​​Eventually, the Mussolini trunk made its way to a Franciscan monastery near the town of Pavia. There, the corpse was recaptured by Italian authorities.

The end?

You wish.

The new Italian government couldn’t decide what to do with Mussolini’s remains.

In fact, the government kept agonizing over this question for over ten (10) years.

I couldn’t find out exactly where Mussolini’s corpse was kept all this time. But the conclusion was that, after intense political deal-making, Mussolini was finally reburied, in 1957, in a crypt, with marble fasces on the side, in a cemetery in his home town.

The end, finally.

​​A gruesome story, right? And so… illogical.

I mean, the guy was dead. The war was over. Fascism had ended. Why all the fuss over what would happen to the rotting flesh of the man who had once ruled Italy and caused death and destruction?

Well, because that’s how our brains work. What I mean is…

It’s impossible for our brains to take in all of a complex historical process, even if it’s happening around us.

And while it’s not impossible, it’s certainly hard and unpleasant to keep an abstract concept like “fascism” in our minds for very long.

But a specific person… with a name… a title… and all the ready-made emotional reactions that we humans get in response to other people… well, that’s very easy and natural to keep in mind.

But forget all this stuff I just said. And just remember Benito Mussolini and his traveling corpse.

Because whether you want to promote an idea, or bury one, you will find it much easier to promote a person, or to execute one. Figuratively of course. And then to figuratively kick and spit on the corpse, and let it hang by its heels for all the world to curse.

By the way, do you hate Benito Mussolini? Or love Bill Burr?

Then you might like my email newsletter. You can try it out here.

Selling drugs to kids

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IN ONLY SIX MONTHS, that formerly desperate man bought a $385,000 house with half down, and became a millionaire in less than a year. He also bought a vacation house, put away enough to cover his kids’ college educations, easily stopped his bad habits, and attained complete personal and financial freedom… all accomplished automatically, without effort or willpower!

That’s the back envelope copy from a direct mail sales letter written by one Jeff Paul.

​​Jeff was a student and protege of Dan Kennedy, and this sales letter is actually selling Dan’s Psycho Cybernetics program.

I’m sharing this copy with you for two reasons:

First, because I want to point you to Info Marketing Blog. It’s got a few decades’ worth of brilliant direct response ads, and smart and interesting commentary. And if you need proof of that, the guy who runs Info Marketing Blog, Lawrence Bernstein, was called out as a valuable resource during Gary Bencivenga’s farewell seminar by Gary Bencivenga himself.

Second, there’s a masterful marketing and copywriting lesson in those two sentences of copy above. It’s right there at the end:

“… automatically, without effort or willpower!”

When I look outside at the people I know… and when I look inside, at my own feelings and frustrations… I find this is what we all really really want, deep down.

Peace. No effort. Definitely no struggle, and no demands on our willpower. No opportunity for it to go wrong. Instead, all done automatically, by some mechanism outside of us.

That’s why smart marketers like Dan Kennedy and Jeff Paul, and millions of others like them, make those promises.

And if you want to sell, in big numbers, at high prices, you should make these promises too.

Only be careful those desires you stimulate in your sales copy don’t seep into your own subconscious.

Because in my experience, life is all about effort, about exerting your willpower, about getting things done yourself instead of sitting around and wishing they could be done automatically.

How exactly do you reconcile selling something to people that you wouldn’t consume yourself? It seems a little like going down to the elementary school each day to sell drugs to kids, while being religious about never allowing that filth near your own family.

I don’t have a good way to reconcile these things for you. But facts are facts. And if you want to see some market-tested facts, here’s Jeff Paul’s complete sales letter. It’s worth reading. So much so that I’ll even talk about it tomorrow.

Sign up for my email newsletter if you want to read that when it comes out. And here’s the link to the sales letter if you want to get a head start.

https://infomarketingblog.com/wordpress/jeff-pauls-greatest-story-selling-ad/

Misdirection is not illegal

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Last autumn, a conservative writer named Alexander Macris wrote about Florida governor Ron DeSantis. DeSantis was planning a new state militia and he was facing a lot of blowback.

To which, Macris had this bit to say:

“If state defense forces are both constitutional and common, why the outrage? Part of the outrage is simply partisan, of course. If Ron DeSantis walked on water like Jesus to save a drowning child, the Daily Beast would report it as ‘DeSantis refuses to get wet to save drowning child.'”

I found that made-up Daily Beast headline funny and clever. It got me wondering why. So I put my finger on the page and traced out exactly what’s going on.

Here’s what I figured:
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Macris brings your attention to an unimportant detail (what De Santis wouldn’t or didn’t do)… to keep your attention from the actual, important, big thing (that he “walked on water like Jesus to save a drowning child”).

There’s a name for this type of thing. It’s called misdirection.

“Magic is misdirection. And misdirection is getting people to look at the wrong place at the right time.”

That’s a line from the 1978 movie Magic. I don’t know much about magic, though I love it. But I have heard pro magicians say that yes, magic is at core misdirection.

And it’s not just magic where misdirection has value. Writing too, like that fake Ron DeSantis headline above.

​​And if you’ve gone through my Copy Riddles program, then you’ve also seen A-list copywriters use misdirection to create intrigue and make sales. Like Gary Bencivenga did with this intriguing warning:

“If you’re a man, do you know why you should never wear a gold bracelet to a job interview?”

Well, do you? If not, I’ll tell you in a second how you can find out.

For now, my point is that misdirection is not just tricky, but it can be valuable, too. So keep an eye on it.

Or keep an eye on me. I’ve started collecting examples of misdirection. And maybe one day I will put them together into a little presentation, and show you how you can misdirect people’s attention, in your writing, with the snap of your fingers, for your benefit and maybe theirs.

You can help me get this done sooner. If you have any good examples of misdirection, anything that comes to mind, whether from magic, design, political PR, tabloid journalism, thriller novels, con artistry, standup comedy, or persuasive and influential writing, then send them my way.

In exchange, I’ll tell you the secret to Gary’s bullet above, in case you don’t know it already.

Oh, and sign up for my email newsletter. Bet you didn’t see that coming.

Turning into the people you hate the most

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Last month, Al Jazeera reported the following curious fact:

“Right-wing Israeli Jews dress as Muslims to enter the Al-Aqsa compound in efforts to change the status quo at Islam’s third holiest site.”

The Al-Aqsa compound, known by Jews as the Temple Mount, has been restricted since the year 2000 in the interest of public safety. Only Muslims are allowed to pray there.

Trouble is, while this 37-acre area is the third holiest site in Islam… it is also the number-one holiest site in Judaism.

Many Jews want the Temple Mount back. They want it back bad.

How bad? From the Al Jazeera article:

“The 26-year-old swaps his orthodox Jewish clothes with a thobe – a traditional garment also called a dishdasha or jalabiya, worn by many Palestinian men, and his black kippa for a white prayer skullcap. Peering into a mirror, he slicks his long, dark sidelocks back with hair gel to hide them under the cap, mumbling a few Arabic words to refresh his memory.”

It’s not just comsetic changes, either. The article says that the Jews sneaking into the Temple mount will take Arabic classes and study the Quran to be able to get past the security guards screening any non-Muslims from the Al-Aqsa compound.

So what?

So maybe you’ll say I’m taking an unwarranted leap here, but this brings to mind a quote from Eric Hoffer’s True Believer:

“Though hatred is a convenient instrument for mobilizing a community for defense, it does not, in the long run, come cheap. We pay for it by losing all or many of the values we have set out to defend.”

Hoffer’s argument is that in fighting the enemy, you often become the enemy.

I don’t know how universally true this is. Maybe it just sounds good because it’s shocking and counterintuitive. But I feel there’s definitely a kernel of truth there.

In any case, it brought something else to mind also. It’s the most valuable thing I got from Ben Settle’s Villains book (actually from Ben’s promo emails for that book):

Villains are proactive, and heroes are reactive.

In other words, Villains make the heroes and authorities react to them, while heroes wait for something to happen, always chasing after the fires set by the Villain to distract them as they carry out their machinations. (And notice when a hero does try to be proactive, you end up with Ultron…) If you look around at the most successful people in business and life, they may not be evil, but they are Villains, and do the same thing.

You might not like the idea of being evil… of being anybody’s enemy… of being a villain.

Fine.

Just remember Eric Hoffer and Ben Settle above. And at the very least, make sure you’re not cast as a hero.

​​Instead, set your own agenda, and then follow it.

Otherwise, you’ll end up playing catchup to other, more proactive people around you… and the shame of it is, in time, you will end up dressing, acting, and even thinking in ways that you hate the most.

On an unrelated note:

I have an email newsletter where I often write about persuasion, marketing, and psychology ideas. If that kind of thing fills you with religious fervor or at least some curiosity, you can sign up to my newsletter here.

“Filthy animals”: How to become a star and embarrass your mom

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Colby’s phone was ringing. He looked at it and his head sank to his chest.

It was his mom again. He would have to finally talk to her. And he knew what she would say.

“This is horrible, Colby,” his mom yelled as soon as he answered. “How could you? I just saw it again on ESPN! You called them filthy animals! An entire country, and you called them filthy animals! This is not how we raised you Colby! I should come over there and wash your mouth out with a bar of soap!”

You might know who I’m talking about. Colby “Chaos” Covington, currently the number-1-ranked welterweight in the UFC.

In case that doesn’t mean much to you, let me explain:

Covington is a professional MMA fighter. And he’s good at fighting.

But it turns out fighting is only a part of his job.

So in spite of being good at fighting, Covington was at one point on the edge of getting dropped from his contract with the UFC.

He was just not very exciting to watch or listen to.

So Covington started wearing a MAGA hat and name-dropping Donald Trump at every opportunity…

He started talking up his support and admiration of the police, right as the BLM movement was dominating the news…

And then, he went into his fight against the Brazilian fighter Damian Maia, in Sao Paolo, Brazil.

And right after beating Maia, during the post-fight interview, as the crowd started whistling and booing, Covington yelled into the microphone that Brazil is a dump and that Brazilians are filthy animals.

“What do you want me to do, mom?” he said when she finally gave him a chance to speak. “They really were acting like animals. They were all drunk, and they were throwing things at me and booing.”

So that’s the point I want to share with you today.

Covington says his public persona is really him. He’s not making it up.

He is a Trump supporter. He does admire and support the police and the military. And he thought the Brazilian crowd, before and during and after his Sao Paolo fight, was being incredibly rude.

The difference is, Covington took all those things… and he took them to 100.

It definitely worked for him. He had his UFC contract extended… he started making much more money… and he became one of the biggest names in the sport today.

And it can be the same for you, too.

You don’t have to be a natural to succeed at anything. Including having a personality.

You can even have fun doing it. A/B test different aspects of who you already are… exaggerate them, caricature them… and see what people respond to.

Money, fame, and opportunities will follow.

And in case you’re wondering:

Yes, I am telling this to you as much as to myself. Because this is an exercise I have been slacking off on doing.

So if in the near future you want to see me contradicting myself blatantly… or writing about crystal skulls and Akashic records… or announcing that I have converted to Taoism… well, sign up to my email newsletter. And get ready to witness my transformation.