Persuasion

How to cut your unsubscribes almost in half

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In this email, I’ll write about an idea you’re probably heard before. It might not be anything new to you. In fact, you might not want to read this email at all.

Yesterday I was talking to a coaching client. He recently took over the management of an email list with 50k subscribers.

That’s my preferred position, by the way — a kind of Harry Hopkins-like figure, a back-end advisor and scheme man rather than a front-facing figurehead.

​​Unfortunately I can’t do that with my own emails. Still, I continue to write this newsletter simply because I find the practice so personally valuable.

But back to the coaching call. My coaching client took over the management of this sizable list, and he started sending more regular emails.

At first, he put a paragraph at the top of these emails, warning his audience they would be getting emails more often, along with a link in case they wanted to unsubscribe.

Unsubscribe link right at the start of the email. Result? 50-60 unsubscribes each time.

He then took that paragraph out. Just the usual unsubscribe link left at the end of the email. Result? The unsubscribes jumped to 100.

That’s the idea I warned you about at the start. You’ve probably heard it before.

Really, it’s a tale as old as time, a song as old as rhyme. But these days, it mostly gets attributed to Jim Camp’s book Start With No.

Says Camp, never take away your adversary’s right to say no. In fact, go out of your way, make a show, above and beyond, to assure your adversary you respect his or her right to say no. And mean it.

Camp was a negotiator in billion-dollar deals.

In other words, this isn’t just about cutting your unsubscribes. It’s also about making more sales and making more deals. And most importantly, it’s about continuing a valuable relationship into the future.

I’ve repeatedly promoted my Most Valuable Email course in these emails.

Perhaps you’ve decided this course is not for you. Perhaps you’re just not interested in it. That’s fine.

Otherwise, if you’d like more information about Most Valuable Email, you can find it here:

https://bejakovic.com/mve

Value is not how-to

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Yesterday’s email, about a strange scientific experiment on kittens, provoked some response.

​​One reader said I should have included a trigger warning. (“Deeply disturbing content. Cruel. CRUEL.”)

Another reader said we “look at Nazi scientists and cringe as we click our tongues” but we allow our own scientists all sorts of license.

A third reader wrote to say he loved the line, “The scientists are wearing white lab coats. The kitten is not.” He thought the line was priceless.

I highlight these responses because they focus on exactly the two things that got me about the strange kitten experiment.

​​The research was bizarre and cruel. At the same time, the image of two laboratory scientists in white lab coats, working hard to startle a kitten into blinking, was ridiculous and made me smile.

There was a point to my email yesterday. If you read the email, do you remember the point?

If you don’t remember, no problem. The point was not the value of the email.

In general, value in an email is not the how-to. Value in an email is the emotional spike it creates.

I could tell you how to create emotional spikes in your emails, but really, what would be the value in that?

Instead, I’ll just tell you that you can create emotional spikes even without talking about cruelty to kittens, without creating outrage, and without trying to be funny. In fact I’ve created a course all about the how-to of “intellectual” emotional spikes. You can find it here:

https://bejakovic.com/mve

Why the bathroom is a great place to negotiate

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I walked to the beach this morning. People were out jogging. Others were going into the sea. Some were playing with their dogs. And there I was, listening to a course by negotiation coach Jim Camp, and taking notes on my phone.

“One of the things I like to do is negotiate in the bathroom,” Camp says. “It’s a great place to negotiate.”

To me that sounded like the usual contrary and shocking Camp material. But this one is surprisingly straightforward.

“When are people most exposed?” Camp asks. “I’m not talking about their physical parts. I’m talking about, when are they most relaxed, in their mind? When do they open their mind? When are they most exposed? ‘Well, the fight’s off. Now I’m free to go to the restroom.’ As they go to the restroom, you ask them a question. They’ll answer. They smile, and they answer the question. It’s a great time to do research.”

That’s a good tip for when you negotiate. Or for when you do magic.

Because this is the same exact idea described in a book I read not long ago, by a guy named Gary Kurtz, about the use of misdirection in stage magic.

Kurtz has a name for this bathroom phenomenon. He calls it the off-beat. The off-beat is the relaxation, the lull in attention that happens when the audience thinks the magic trick is over. That’s when the actual sleight-of-hand is done.

I’m thinking of writing a new book. I don’t have a title yet. Maybe I will call it, “10 Commandments of Hypnotists, Pick Up Artists, Comedians, Cult Leaders, Copywriters, Door-To-Door Salesmen, NLP Trainers, Storytellers, Professional Negotiators, and Stage Magicians.”

The topic would be core ideas I’ve picked up from a bunch of far-flung fields, which are actually all the same field – one that’s all about controlling attention, heightening emotions, guiding people to an outcome.

I’m only thinking about this book right now. But if you have any input you’d like to give me — stories you think I can include, other fields I didn’t think of, specific techniques you have in mind — hit reply and let me know.

​​I don’t have anything to promise you in return, except my gratitude, and an acknowledgement in the book if I ever do put it out. Thanks in advance.

Is this the most immoral email ever written?

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Or is it the most sensible, the most practical, the most revolutionary thing you will read today?

To find out, ask yourself these three questions:

1. Is your business or career a source of annoyance or frustration instead of a source of pleasure and fulfillment?

2. Have you become tense and irritable because of the incessant, nagging demands made upon you by others?

3. Do you remember my email from last week, the one where I had a little story from Drayton Bird, about how he and Gene Schwartz independently wrote the exact same ad headline, word-for-word?

Well I tracked that ad down. By the tone of it, I guess it’s the Gene Schwartz version.

This ad sells a book — “the most immoral book ever written?” — which was initially published in 1937, then went through a lot of reprints, then went out of print, and was finally resurrected in the 1960s by Gene for his mail-order book-selling empire. Gene is still supposed to be the guy who has sold the most books by mail in history.

I invite you to check out the full ad on the page below. If, after 10 days, you do not believe that Gene Schwartz’s masterful cold reads can dramatically transform your marketing, you may return the ad and owe nothing. Otherwise I will bill you for $0.00 plus postage. Click the link below and then read the page that opens up:

https://bejakovic.com/most-immoral

Anonymous personal guru

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“It’s anonymous,” he said. “They never see me or find out who I am.”

I took my face out from the little plate filled with different cheeses. I leaned back in my seat. “So how do you deliver it?”

“It’s just audio of me talking. They don’t see me. And I never say what my name is.”

I was getting excited. “But what about your high-end coaching clients, the ones who are paying you a grand?”

“Yeah, we get on a Zoom call. They do see my face, and I tell them my first name. But they still don’t know who I am.”

During the Gdansk conference, I met a copywriter who’s kind of a big thing on copywriting Twitter. But his Twitter account is anonymous. He only goes by Mercure.

A couple months ago, he launched a couple coaching offers.

The quirky sales page for these offers reads and looks like a detective pulp novel. It’s red font on black background and there’s an mp3 clip at the top, hosted on Soundcloud, that sets the mood with a kind of film noir soundtrack.

The “beginner copy camp” offer sold on this page is 200 euro. The “intermediate copy camp” is 1000 euro.

A bunch of people have bought, at both levels. And they keep buying. Even so, they don’t get to find out who Mercure is.

I’m telling you this for two reasons.

One, because Twitter might not be the meme-filled sewer I always assumed it was. I spent much of the farewell dinner at the Gdansk conference grilling this guy about what he does on Twitter and how. It all sounded very positive.

Reason two is, to remind you that you can do things your own way, and it can still work.

This guy never shares his name online, either on Twitter or to his customers. He never shares anything personal about himself, beyond the fact that he’s a successful copywriter. He says he also never engages in drama or mud-slinging or taking sides.

He has a sales page that looks like it was made by a teenager in 2001 using raw HTML… he makes people submit proof they are actually intermediate copywriters if they want to join his higher-tiered thing… he kicks people out of the coaching if they don’t do the work, and he doesn’t refund them — it’s part of the deal.

And yet, it works.

Maybe you don’t want to get on Twitter. Maybe you have no problem sharing your personal life online. Maybe you like engaging in drama.

All that’s fine. I’m just telling you there really are options. Lots of things can work, as long as you get some of the basics down.

If you want to see some of that in action, then I’ll point you to Mercure on Twitter.

He and I didn’t talk about doing any kind of cross-promotion. He doesn’t know I am writing about him. In fact, we haven’t talked since the farewell Gdansk dinner.

I’m just telling you about him because I think you might benefit from knowing about the guy — either directly, via what he does, or just as inspiration, via how he does it. In case you are curious:

https://twitter.com/MercureCopy

Non-scientific advertising

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The copywriting conference is over.

I’m at the Gdansk airport, wandering around and looking for my gate. Surprise. I come across a glass display case with a taxidermied bear inside.

It’s not an eastern European way of entertaining passengers. Rather, it’s a message from the WWF about trafficking in rare animals and animal products.

Besides the whole taxidermied bear, the glass case contains a bear head, a cheetah pelt, a skinned python, several pairs of snake leather slippers, taxidermied alligators and iguanas, a bunch of coral, and a giant turtle shell.

Those are the souvenirs. Then there’s the charms, potions, and amulets.

Cobratoxan. Seahorse capsules. Little carved ivory Buddhas. Skin caviar, with extract of sturgeon eggs. Bear balsam, with real bear inside.

Was the copywriting conference worth attending?

I’m 100% glad I came. I’ll see how it pays off and when. One thing I do know:

Marketing is like magic. Words and formulas have real power. Money can appear out of nowhere. And none of it happens without belief.

It’s time for me to board my plane and head back home. I’ll be back tomorrow with another email. If you’d like to read that, you can sign up for my email newsletter here.

I thought “fake news” was stupid but this is not

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A few weeks ago, I was reading an article about Ozempic, the diabetes drug that celebs are using to lose weight quick and easy. The article appeared in the New Yorker, which is not ashamed of its left-leaning proclivities.

One of the points in the article is that the main harm from obesity is negative perception both by doctors and obese people. In other words, it’s not the fat that’s the real problem.

​​To make its point, the article used the following statistics sleight-of-hand, which put a smile on my face:

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A recent study examined subjects’ B.M.I.s in relation to their blood pressure, cholesterol levels, and insulin resistance. Nearly a third of people with a “normal” B.M.I. had unhealthy metabolic metrics, and nearly half of those who were technically overweight were metabolically healthy. About a quarter of those who were classified as obese were healthy, too.

===

A few years ago, there was a lot of fuss over fake news. I always thought that fuss was stupid. Predictably, it has passed now.

I’m not advising anyone to write fake news or to make up stuff.

But you can and in fact you must spin. You must twist facts and figures, cherry pick quotes and stories, and direct and misdirect your readers’ attention at every step.

Not only to make your point, like in that “metabolically unhealthy” quote above.

But also to give people what they want. I mean, I read the New Yorker because I find the articles interesting and horizon-expanding. But I also read it because I enjoy agreeing with the writers’ points of view, and I enjoy even more disagreeing with their point of view.

I hope I’ve managed to get you to disagree with at least some of the points I’ve made in this email.

But if I’ve just managed to make you agree, I’ll have to settle for that today. Tomorrow, I’ll work to do better.

That’s the beauty of writing a daily email. You have a chance to constantly get better at influencing your audience, and to make your case anew, and to get people to agree or disagree with you. If you want to keep agreeing or disagreeing with me, starting tomorrow, you can sign up to my daily email newsletter here.

I am wired for story… from a trusted, liked, famous source

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A non-personal but true story:

Late into his career escape artist Harry Houdini started cutting some corners in his stage show.

Houdini was injured and physically exhausted, and it was hard to put in the same level of shoulder-dislocating, suffocating, skin-tearing escapes he used to put on.

Sure, Houdini still did some of that, but he minimized it. Instead, he filled up the empty time on stage with some magic tricks and with talking. About himself.

One viewer was shocked and disgusted.

This viewer was the newspaper critic for the local paper in Nottingham, England. So rather than simply firing off an outraged email to Houdini to say how the show isn’t as good as it used to be and to demand to be unsubscribed, this critic wrote up the following review and published it in his paper:

“Why on earth should Houdini imagine that any audience would be entertained by hearing a long and uncalled-for account of what he has been doing during the past six years… people go to a vaudeville house to see a performance… not to hear a diatribe on the personal pronoun around ‘the story of my life, Sir.”

Truly, who would want to hear a diatribe on the personal pronoun? Certainly not the critic.

​​But the audience?

Turns out Houdini broke all attendance and earnings records that year. He earned the highest salaries of his career, pulling down $3,750 a week — about $60,000 a week in today’s money.

Now at this point your brain might jump ahead and conclude, That’s the power of personal stories and reveals! Almost $60k a week! Let me get on it!”

But I’ve made the point before, and I will make it again:

Nobody cares about your stories and personal reveals. Not unless you already have real authority and even fame.

When Houdini changed up his show to be more personal and story-based, he had already been performing his stage show for decades. He didn’t change the core of his show during that time, and it’s probably a good thing. It’s what the crowds wanted and expected.

But then Houdini went to Hollywood. He made a couple of hugely successful movies, rubbed shoulders with Hollywood celebrities, and became a truly international star himself, beyond just the vaudeville stage.

That’s when people wanted to hear Houdini’s stories and the details of his personal life — and that’s what he was talking about on the stage. As Houdini himself put it, “Blame it all on the fact I have been successfully in the movies.”

So tell your stories and share your vulnerabilities — after you’re known and respected and even admired. People will love it then.

Before then?

Well, before then you might be interested in my Most Valuable Email training.

Most Valuable Emails never required I have any status or authority.

These emails make it 100% clear I know what I’m talking about, even when I don’t harp on about the great results I’ve had for clients or the testimonials or endorsements I’ve gotten.

As a result, Most Valuable Emails helped me build up immediate and unquestionable authority — even when I had no standing in the industry. ​​

And I claim Most Valuable Emails can do the same for you. In case you’d like to find out more:

https://bejakovic.com/mve

I stepped inside the unicorn room to bring you this email

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“Did you see the ceiling?” I asked my friend Sam.

Sam shrugged and walked back to the little alcove by which I was standing. He leaned inside the alcove and looked up. His eyes got wide. “Whoa!”

The entire ceiling was plastered with owls. Eyes, beaks and all the body feathers.

Imagine five owls had fallen upside from a great distance onto the ceiling, splatted and become entirely flat. The owls now stick there, waiting day after day for people to look up and notice them.

That’s just one of the curiosities at the Museum of Hunting and Nature in Paris.

I’m staying in Paris for a few days.

My three friends, all Americans, all independently heard recommendations for the Museum of Hunting and Nature.

There might be a worthwhile marketing study there — how to stand out in an immensely crowded marketplace, when surrounded with competitors with much more money, authority, experience, market share, and resources than you will ever have.

The Museum of Hunting is a strange mix of art and natural history.

There’s the owl-covered ceiling. There’s the paintings of dogs hunting from the 18th century. There’s the installation of a little wooden shack, filled with books, and covered with black feathers. There’s the taxidermied baby elephant. There’s the instructional video on methods of falconry.

And then, of course, there is the unicorn room.

In the unicorn room are specimens of the magical. A large ostrich egg in a jeweled display case. Two rhinoceros horns encased in gold. And in the dark, by the window, a genuine, 6-foot-long unicorn horn, mounted on a statue of a horse’s head to show how it looked in real life as the unicorn proudly walked through its enchanted forest home.

If you’re feeling a little disoriented right now, and wondering whether I’ve gone off the rails, let me say there is a chance it’s not a real unicorn horn. Rather, there is a chance it’s actually the canine tooth of a narwhal, a medium-sized whale that lives in Arctic waters.

Back in medieval times, and well after also, narwhal teeth were often peddled for many times their weight in gold as genuine unicorn horns. In the 16th century, Queen Elizabeth was gifted one worth 10,000 pounds sterling — the going price for a castle at the time.

What can I tell you? People believe in magic.

They believed it in the middle ages, in the 16th century, and even today. Has the unicorn disappeared from our consciousness now that we’ve catalogued the world’s animals and failed to find one? If anything, the unicorn is hotter than ever.

It’s worth ruminating on that. But I won’t spoil the magic here by continuing to yap on into actual marketing advice.

Instead, I will only tell you about a unicorn-like land creature, with magical powers and mystical origins. It’s been known since ancient times but only recently have scientists correctly identified, catalogued, and named it. The scientific name is Nuntium aureum v. electricum, but it’s popularly known as the Most Valuable Email.

If you’d like to get a peek at this strange and wondrous beast, pull back the curtain below and look inside, if you dare:

https://bejakovic.com/mve

Conservative Professor X’s secret to getting money from strangers

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I read an article recently about controversial Hillsdale College.

I no longer live in the U.S., and I avoid places online that talk about culture wars, so I’d never heard of Hillsdale before.

It appears to be a kind of Charles Xavier’s School for Gifted Youngsters, except “gifted” in this case means conservative-leaning, Christian, and proudly American.

Even though Hillsdale was founded in 1844, its influence has expanded dramatically over the past 20 years. Just one example:

Ron DeSantis, Florida governor and the non-Trump face of the Republican Party, said he would not hire somebody from his own alma mater, Yale, but would hire somebody from Hillsdale.

Hillsdale is not the only conservative-leaning college in the U.S. There are dozens or maybe hundreds of others.

So why did Hillsdale become it, rather than any of the other places?

The article I read says it was all down to the guidance of Professor X himself — real name, Larry Arnn, the President of Hillsdale College. It’s Arnn’s vision and his tactics and his strategies that have made Hillsdale the new conservative cultural beacon.

It took different measures to get there. But money of course was important.

During Arnn’s tenure, annual contributions to Hillsdale have increased sevenfold, including from many people who never went to Hillsdale. ​​And it’s on this topic that Professor X revealed his secret for getting money from strangers:

“You don’t get money by asking for it. You get money by showing them what you do.”

Perhaps you say that’s obvious. And I’m sure the deans of all those other conservative-leaning colleges, which were left behind in the dust by Hillsdale, think it’s obvious also.

Anyways, the topic of my email today ties in intimately to the topic of my Most Valuable Email course.

If you have gone through MVE, the connection will be obvious. It might be obvious even if you have not gone through MVE.

But if want to make sure, or simply would like to hear me explain in more detail how I write Most Valuable Emails and show you how you too can write this type of email yourself, then you can find my “pull back the curtain” offer below:

https://bejakovic.com/mve