Means Of Control

The Eleven Steps of Shiny Objectaholics Anonymous

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I got an email from a reader yesterday with an excessively long subject line:

“The most valuable info is rarely sexy, and it’s probably been staring you in the face for a long while.”

Hm. Sounded familiar. It turned out to be a quote from the last chapter of my 10 Commandments book. The body of the email went on to explain:

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Hi John,

In a sea of great quotes from your book, this one spoke to me differently.

Why?

Cause I’ve been chasing shiny objects and secrets the past one year after quitting my banking job to write online.

Only to realize it’s BS 😅

The plan this year is to do the boring shit, on repeat. Till I get good at it. Means reading the fundamental books on copy and doing copywork a lot.

I’m already on your list and enjoy reading your emails. But it’s premature for me to buy yet – in due course though haha.

Anyways, this was an open invitation so I went for it.

Have good Sunday!

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I have this theory that people who wind up in copywriting and direct marketing are all shiny object addicts by nature.

It’s just that the ones who make it realize their addiction at some point, and begin a gradual process of detox and recovery.

If you want a ten-step program to begin your own detox and recovery, then consider my 10 Commandments of A-List Copywriters.

A few of these commandments might be new to you. But odds are, most will be either familiar, or obvious. That doesn’t change the fact it’s where the real value is.

If you have already admitted to yourself you are powerless over shiny objects — and that your life has become unmanageable as a result — then have taken the first step. For the next 10 steps:

https://bejakovic.com/10commandments

Keep doing a good job

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A few weeks ago, I was at the gym on the elliptical, getting in my weekly hours of Zone 2.

I was staring out the big gym windows to distract myself. Out on the street, I saw a family of three in a miserable scene.

At the head of the pack was a mother, standing, weighed down by several heavy bags of groceries, looking exhausted.

Staggering towards her was a five-year-old boy. He was pulling his hair in a gesture that seemed to say, “I can’t do this any more.”

And a few steps behind him was his three-year-old brother, the cause of all the misery.

He was rooted in place and obviously throwing a tantrum. What killed me was that he was wearing a rainbow-colored t-shirt that said, “Keep doing a good job.”

All of which is to say, be careful of what behavior you encourage.

I had more to say on this topic. But I reserved that for people who are signed up to get my daily emails. Maybe you’d like to join them, so you can get my entire messages, including some special offers that I never make outside my newsletter. In that case, click here and fill out the form that appears.

Threats and shaming in early-morning emails

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Two mornings ago, I found myself on the street outside my house, in the dark. There were no cabs because it was 4:30am on New Year’s morning. I took my phone out to rent a city bike as the first step of catching my 7am flight, but instead of opening the bike app, I automatically opened my email inbox.

“Hello,” I said. “This will be useful.”

It turns out I’d gotten a new email from marketer Ben Settle. The subject line read:

“Why my ‘no coming back’ policy will inevitably be the new normal”

Ben was talking about his policy of never allowing people who unsubscribe from his paid newsletter to resubscribe.

I have no doubt that Ben’s prediction is right, and that this policy will become more and more common.

After all, newsletters are the Ford Edsel of the information publishing industry.

As Agora founder Bill Bonner, who has sold billions of dollars’ worth of newsletters, supposedly said once, nobody wakes up in the middle of the night, heart racing, pajamas wet from sweat, with the sudden realization, “Good God… we’re all out of newsletters!”

Newsletters are something that the marketer dreamed up, because they provide continuity income, automatically, without the need to keep getting credit card details.

Newsletters are something the market doesn’t really want, not without a huge amount of bribes, indoctrination, and in Ben’s case, threats and shaming. From his email about his “no coming-back” policy:

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“Plus, practically speaking, if the trash lets itself out why take it back in?”

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Whatever. People will justify anything to themselves out of self-interest.

Fortunately, my self-interest isn’t aligned with selling you a newsletter, because I tried it and found I hate it, even before I had to give a single thought to retention.

The good news of that is, I don’t have to threaten you or shame you, which is something I find personally distasteful.

The bad news is, I don’t ever hear the satisfying sound of shopping-cart notifications telling me I’ve made a bunch of sales on autopilot.

Instead, I have to keep sending emails, writing sales letters, and doing my best to tempt you into buying the offers I’m selling.

That’s okay. Like I keep saying, I’m okay with working a bit, regularly, and for the long term.

And I’d rather have my freedom, both from the fixed schedule of publishing a paid newsletter, and from the psychological toll of barking at my subscribers and cracking my whip at them.

Perhaps you also value freedom over automatic shopping cart notifications. Perhaps you can understand where I am coming from. In that case, you might like to sign up to my (free) daily email newsletter.

You can try it… find it doesn’t work for you… unsubscribe… and later, if you change your mind, you can subscribe again. No threats or shaming.

To get started, click here and fill out the form.

How to handle tire kickers, trolls, and Tommy Boys

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Since I am an avid follower of news, I found out this news yesterday:

Google execs have asked Google managers to fire 6% of the Google workforce. But not just fire.

The managers are to designate this 6% of the Google workforce as poor performers.

These poor performers won’t just lose their jobs, but might also lose their stock options — and probably their self-esteem. I mean, just think of the shame of it.

“So why did you leave Google?”

“As a matter of fact, I was designated a poor performer. But I was thinking of making a change anyhow. So tell me more about this new role you’re looking to fill. I’m very excited about it.”

This might seem like a very evil tactic by Google.

But the fact is, if you spin it right, then it’s probably true that many of that those 6% really were poor performers. Maybe they got a bit lazy, a bit demotivated, a bit entitled. At least more so than the other 96% who got to keep their jobs and their “adequate performer” status.

I bring this up because what’s good for the Google is good for the gander.

I mean, the same underlying attitude that Google adopted is often adopted in the space that’s much nearer to me — the space of marketing influencers, copywriting coaches, online gurus. And in case it’s not clear, that attitude is:

If some people are bad for business, then demonize them.

You can see a playbook of how to do it in the Google story above.

The thing is, if you think about this evil tactic a bit, you might figure out a way to use it not just to lower people’s self-esteem — but to raise it also.

How to do this is something I will explain in my upcoming Age of Insight training.

The deadline to register for Age of Insight is approaching fast: this coming Wednesday, Nov 30 at 12 midnight PST. That’s just four days away.

And here’s one thing that always gets me:

Whenever I put on an offer, I always make the deadline clear, and make it clear won’t be letting people in after the deadline.

And yet, there are always a few Tommy Boy characters — puffing and panting like Chris Farley at the start of Tommy Boy, late for school, bumbling forward in a big hurry, bumping into things, dropping their lunch and schoolbooks, checking their watches in a panic, finger up in the air to try to catch the bus driver’s attention — and still missing the school bus and getting left behind in the dust.

Don’t be a Tommy Boy. Or Tommy Girl.

I am only making my live Age of Insight training available to people on my email newsletter. In case you are interested in this offer, then don’t be Tommy Boy. Or Tommy Girl. Get on the bus while there’s still time.

Too bad! You did not win today, try again tomorrow

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This morning, I went down to the lobby of my building. I glanced at my mailbox and gritted my teeth.

My feet were ready to take me to the mailbox so I could open it and check the mail.

​​But with the last bit of dignity left to me, I asked myself, “What are the chances that the mailman came between 9pm last night, when I last checked the mail, and now, at 8am?”

Low.

With a strong exercise of willpower, I stopped myself from checking the mail. It would only end in disappointment.

On the other hand, you can be sure I will check the mailbox in a few hours’ time. And if it happens to be empty again, I will probably check it once or twice more during the rest of the day.

Last month, I subscribed to the New Yorker. The New Yorker is a fine magazine, but hardly anything to be addicted over.

Aye, but here’s the rub:

Since I live in Spain, mail from abroad arrives inconsistently. The New Yorker is a weekly magazine, but it doesn’t arrive to my mailbox on any kind of weekly schedule. Sometimes, two issues will come a day apart. Sometimes, like now, a few weeks will pass and still no New Yorker.

Result?

Well, I told you already. Addiction. Independent of the addicting qualities of the product itself. It just comes down to how you deliver it.

“Great,” you might say. “So you’re telling me to become a flake? To make my daily emails sometimes non-daily, and sometimes multi-daily? To deliver my subscription products, sometimes a day early, sometimes a month late?”

That’s certainly one option. But there’s a bigger point here. Let me explain.

If you check today’s subject line, you will see you did not win today. I don’t mean that glibly. I’m 100% serious.

Because what I did today was actually write two and send versions of this email, each to 50% of my list.

One version is for the people who won. In that version, I explained the bigger point I had in mind, and I ended with a link to a valuable resource.

Version two is what you’re reading right now, since you did not win. This version doesn’t have the explanation or the link.

The good news is, the resource I shared with the winners is so valuable that I will probably write about it again. And I will probably share it again. Maybe even tomorrow. And maybe tomorrow, you will have better luck than today. There is always hope!

But I have to end today’s email with some kind of offer.

So I will tell you about a fine offer. Sometimes, I will promote this offer day after day. Sometimes, like now, weeks will pass before I promote this offer again. In case you want to grab it now, while it’s still fresh on your mind, click here and sign up to my sometimes daily, sometimes multidaily email newsletter.

A shocking demonstration of influence or just a bit of misdirection?

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Last night, I watched The Heist, a Derren Brown special that ran on the BBC in 2006.

I wrote about Brown a few days ago. He’s a stage mentalist and magician, and TV debunker of psychics, faith healers etc.

The premise of The Heist is simple:

Can Brown take a group of middle managers who show up for a self-improvement seminar… and within a few weeks, turn them into criminals willing to steal £100,000 at gunpoint?

The short answer is, yes he can.

How exactly does Brown do it? Well, if you watch The Heist, it seems to be a matter of:

1) Carefully choosing the right marks
2) Classical conditioning
3) NLP and hypnosis
4) Making use of deference to authority
5) Commitment and consistency

The show starts out in a countryside castle. Brown delivers a training there to a group of 13 people who responded to a newspaper ad.

Brown was already a TV celeb at this point, and the ad promised that, in the training, chosen participants would learn some of his cool techniques.

During the training, Brown teaches the attendees some useful stuff, such as his memory tricks. But he also programs them using his hypnosis and NLP skills. And he encourages them to commit a petty crime — to steal some candy from the corner store.

Most of the attendees end up complying. They walk into the store, and more or less awkwardly, they walk out with a Snickers or a Kit Kat tucked in their pants or jacket sleeve.

Over the coming weeks, Brown focuses on the most promising prospects. He gives them more tasks and training, which are really more compliance tests and criminal suggestion in disguise.

In the end, Brown picks four of the original 13 — three men and one woman. He massages them more with suggestion and mind tricks, amping up their aggression, planting the seeds of a daring and serious crime.

The climax of the show is covert footage of each of four final would-be criminals. One by one, they walk down the same London street, toward a bank security guard (actually an actor).

Three of the four end up pulling out a fake gun and robbing (or thinking they are robbing) the security guard.

Only the fourth guy nervously walks on, twitching his head and gritting his teeth, but leaving his toy gun unused.

So that’s the story you get if you watch The Heist.

But what’s the reality? Well, who the hell knows.

Because I’m not telling you about Brown’s Heist as an example of the power of influence techniques, or NLP, or good list selection, all of which I’ve written about plenty in this newsletter.

Instead, I’m telling you about The Heist as an example of sleight-of-hand and misdirection.

Brown says there was no trickery and no fooling the viewer involved in The Heist. And I believe the participants in The Heist were real, and not actors. I also have no doubt they believed they were doing something real when they pulled the toy gun on the bank security guard.

Even so, I think The Heist contains some clever editing to make you come away with the story above… as opposed to a significantly different story.

Maybe if you watch The Heist yourself, you will spot the crucial bits that I think are missing, and you can learn something about misdirection.

Or who knows, maybe I’m totally wrong.

Maybe The Heist really is demonstration what it takes to convert a few ordinary law-abiding citizens into serious criminals. If so, it’s worth watching for inspiration and self-programming value alone.

(Not to be a criminal, you goose. But just to realize the true power of these influence techniques we use all the time in copywriting and marketing.)

In any case, if you are curious, or suggestible, then take a look at the entire Heist special below. And before you click to watch it, if you want to get more influence and persuasion ideas like this, sign up to my newsletter.

An “awful” way to guilt-trip customers into staying subscribed

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A few days ago, I sent out an email trying to sell you the idea that much of the sale happens after the transaction is over. And I asked, how can you keep a customer selling himself on your offer, even after he’s bought it?

I got lots of interesting responses. One business owner, who asked to remain unnamed, wrote in with the following:

We plant a tree for each subscriber every month.

Each week we remind the subscriber of how many trees they’ve planted via their subscription.

The idea being that their subscription is making an ongoing difference by employing locals in areas affected by deforestation.

If they unsubscribe now there will be consequences for others.

This actually sounds kinda awful…

I don’t know about awful… I just thought it was wonderfully guilt-trippy. It also happens to be the exact flip-side of one way I’ve used to inspire people to buy, which is to say that their self-interested drive for success will have beneficial wider consequences.

That idea, about beneficial wider consequences, is one of 7 ways to inspire that I wrote up in an email long ago.

This was in the early days of my newsletter, when I stupidly and shamelessly whole-hogged how-to advice in my emails. The only thing I can say in my defense is that with this particular inspiration email, I at least camouflaged the how-to in with some infotainment (I matched up each how-to-motivate strategy with a pop song).

Anyways, I bring all this up for two reasons:

1. I realized that each of my 7 ways to motivate people to buy can be flipped to motivate people to stay sold. I just gave you one example above of how that works. But with the smallest bit of thought, all the other 6 ways can be flipped in such a way as well.

2. If I were a little smarter, like Ben Settle for example, I would take my “7 ways to inspire” email off my site, flesh it out a bit, and sell it for $97 as part of a paid newsletter.

It turns out I’m not very smart. But maybe I will get smarter one day, maybe one day soon.

As it is, you can still read that inspiration email for free, on my site, at the link below. And who knows. Maybe you can even take one of those ideas, use it to inspire some customers to take action today, and benefit them while also making money for yourself. Or flip that idea, and keep those wayward sheep from making a big mistake and straying from your flock.

In any case, here’s the link:

https://bejakovic.com/99-problems-and-folsom-prison-blues-how-to-write-copy-that-inspires/

Turning into the people you hate the most

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Last month, Al Jazeera reported the following curious fact:

“Right-wing Israeli Jews dress as Muslims to enter the Al-Aqsa compound in efforts to change the status quo at Islam’s third holiest site.”

The Al-Aqsa compound, known by Jews as the Temple Mount, has been restricted since the year 2000 in the interest of public safety. Only Muslims are allowed to pray there.

Trouble is, while this 37-acre area is the third holiest site in Islam… it is also the number-one holiest site in Judaism.

Many Jews want the Temple Mount back. They want it back bad.

How bad? From the Al Jazeera article:

“The 26-year-old swaps his orthodox Jewish clothes with a thobe – a traditional garment also called a dishdasha or jalabiya, worn by many Palestinian men, and his black kippa for a white prayer skullcap. Peering into a mirror, he slicks his long, dark sidelocks back with hair gel to hide them under the cap, mumbling a few Arabic words to refresh his memory.”

It’s not just comsetic changes, either. The article says that the Jews sneaking into the Temple mount will take Arabic classes and study the Quran to be able to get past the security guards screening any non-Muslims from the Al-Aqsa compound.

So what?

So maybe you’ll say I’m taking an unwarranted leap here, but this brings to mind a quote from Eric Hoffer’s True Believer:

“Though hatred is a convenient instrument for mobilizing a community for defense, it does not, in the long run, come cheap. We pay for it by losing all or many of the values we have set out to defend.”

Hoffer’s argument is that in fighting the enemy, you often become the enemy.

I don’t know how universally true this is. Maybe it just sounds good because it’s shocking and counterintuitive. But I feel there’s definitely a kernel of truth there.

In any case, it brought something else to mind also. It’s the most valuable thing I got from Ben Settle’s Villains book (actually from Ben’s promo emails for that book):

Villains are proactive, and heroes are reactive.

In other words, Villains make the heroes and authorities react to them, while heroes wait for something to happen, always chasing after the fires set by the Villain to distract them as they carry out their machinations. (And notice when a hero does try to be proactive, you end up with Ultron…) If you look around at the most successful people in business and life, they may not be evil, but they are Villains, and do the same thing.

You might not like the idea of being evil… of being anybody’s enemy… of being a villain.

Fine.

Just remember Eric Hoffer and Ben Settle above. And at the very least, make sure you’re not cast as a hero.

​​Instead, set your own agenda, and then follow it.

Otherwise, you’ll end up playing catchup to other, more proactive people around you… and the shame of it is, in time, you will end up dressing, acting, and even thinking in ways that you hate the most.

On an unrelated note:

I have an email newsletter where I often write about persuasion, marketing, and psychology ideas. If that kind of thing fills you with religious fervor or at least some curiosity, you can sign up to my newsletter here.

How to effectively divide and rule

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Legend says that in the early days of Rome, the city was made up of two races — the Romans and the Sabines.

The Sabines felt like second-class citizens, and hated the Romans.

The Romans didn’t trust the Sabines and worked hard to keep the Sabines down.

Tension threatened to tear the young city apart.

So the leading men of Rome — Romans and Sabines both — elected a new king in the hope of getting out of this crisis.

The new king’s name was Numa. He was a Sabine by birth. And he fixed the problem.

Numa eliminated Roman-Sabine strife. He united the two races into manageable citizens of Rome. He set the ground for what was the become the great Roman empire.

The question is how?

How do you take two groups that hate each other, and unite them into a cohesive, ruleable whole?

Well, here’s one thing Numa did:

He created new guilds based on occupation.

There was a guild for the musicians, one for goldsmiths, another for shoemakers. Each guild had special privileges, rituals, even their own unique patron god. And crucially, each guild cut across racial lines – each included both Romans and Sabines.

It worked.

This illustrates an idea from Eric Hoffer’s book True Believer. Writing about the idea of “divide to rule,” Hoffer had this to say:

“An effective division is one that fosters a multiplicity of compact bodies — racial, religious, or economic — vying with and suspicious of each other.”

Maybe you’re not sure exactly what this means. So let me give you another, more modern example.

Have you heard of Josh Wardle, the guy who made the viral game Wordle? Which, by the way, was so much fun to play until the failing New York Times ruined it?

Well, before making Wordle, Wardle worked at Reddit. And one project he had there was called Orangered vs Periwinkle.

As you might know, Reddit is a bunch of separate and sometimes antagonistic communities.

But on April Fool’s in 2013, every Reddit user was automatically assigned to one of two made-up teams. Team Orangered or team Periwinkle.

The outcome was a ton of engagement and activity on the site. New bonds being formed across subreddits. In Wardle’s words:

“Uniting people through difference is easy. Essentially what we did is we just put people on separate teams. And it turns out people are really really good at creating stuff when they say, ‘I’m part of this group, I’m not part of that group.'”

Wardle has a vision of using this “divide to unite” trick to stir creativity and create greater unity on a big scale.

But I’m not recommending anything like that to you. This email is not my call for the greater brotherhood of man, or for an ever-expanding union through the clever use of new divisions.

That’s because I believe that size is evil, or at least inhuman. After all, the Roman empire, like all other empires that came after it, crushed and destroyed to serve its own ends of growth. And Reddit is kind of a sewer on most days.

So I have no clear takeaway for you today. I just wanted to point out this curious technique of dividing to unite.

You will have to decide how you want to use it. Whether to unite people, hopefully in a good cause… or to be aware of it, so you can resit being co-opted into a new divisive group, because you don’t want to contribute to anybody else’s inhuman ends.

Not convinced?
​​
Well, maybe you want to read more about my idea that size is evil. If so, take a look here:

https://bejakovic.com/the-most-dangerous-idea-in-america/

Coldblooded psychopath persuasion

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The detective sat at the corner of the table, looking the suspect in the face.

The suspect sighed. “What are my options?” he asked.

“Well,” the detective said, “I don’t think you want the coldblooded psychopath option. I might be wrong. Because I’ve met guys who enjoyed the notoriety. Who got off on having that label. I don’t see that in you. If I saw that in you I wouldn’t be back here, talking to you.”

The suspect sighed again. He gave a sad little smile and nodded.

“But maybe I’m wrong,” the detective continued. “Maybe you got me fooled. I don’t know.”

At this, the suspect locked up. He stared at the floor. He didn’t say anything for a while.

“Russell,” the detective said, “what are we gonna do?”

The suspect took a breath. He looked at the detective directly and said, “Call me Russ, please.”

That’s the climax from the 10-hour interrogation of Russell Williams.

Williams was a colonel in the Canadian Armed Forces, and an army pilot who had flown Queen Elizabeth II, the Duke of Edinburgh, and the Prime Minister of Canada.

But away from his picture-perfect military career, Williams had a very, very dark side.

Between 2007 and 2010, he started breaking into homes — 82 in all.

During the early breakins, he would photograph himself wearing women’s underwear and then sneak out. In time, this escalated to sexual assault. And then, it escalated further, to rapes and two murders.

The police had some evidence to tie Williams to one of the crime scenes. They had him come in for questioning.

Over the course of the interrogation, Williams started to realize he was in serious trouble. But really, all the police had on him was circumstantial evidence. He could have called for a lawyer, and who knows how the case would have gone.

And then came that exchange up top. It was the climax of the investigation.

Very soon after that exchange, Williams agreed to tell the police where he had hidden the body of Jessica Lloyd, his final victim. This effectively sealed the case, and led to Williams’s full confession.

It might seem gruesome to look for persuasion tactics in murder investigations. But such is life. Because the same stuff that works to influence a coldblooded psychopath works in general too.

Let me point out what happened in that climactic exchange above:

The detective first paid Williams a compliment (“I don’t see that in you”). Williams smiled and nodded at the compliment.

But then the detective snatched the compliment away (“But maybe I’m wrong”). Williams felt that loss.

If, like me, you know anything about the world of pick up artists, you might recognize this technique. Pick up artists call it the push-pull.

Copywriters use it too. Here’s an example from the start of a Dan Kennedy sales letter:

“Truth is, most people give lip-service to ambition, but secretly are not all that eager or determined. This is only for those very, very serious and determined to create excellent income and steady flow of good clients, for a real freelance business. If you’re content making just a few hundred dollars a month on the side, an occasional assignment now and then, really just having a nice money hobby, there’s nothing wrong with that – but you can stop reading this now.”

Again, it might seem gruesome to compare sales copy to a rape and murder investigation. And maybe I’m just trying to justify my morbid and scattershot interests.

But the truth is, there are powerful persuasion lessons all around.

If you made it to the end of this post, then I imagine you’re probably curious enough and clear-sighted enough to see that.

But maybe I’m wrong. In that case, you can stop reading now. And definitely don’t sign up for my daily email newsletter.

Otherwise, go here to get your spot.