Membrane Theory

“Steal” a secret from the master email copywriter

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Yesterday I read an article about an American named Ryan Neil, who spent 6 years living in Japan, apprenticing to become a bonsai master.

During those 6 years, Neil was beaten, humiliated, exploited, and encouraged at every step to quit. In between the abuse, he didn’t even get taught anything, not directly. From the article by Robert Moor:

“Neil learned that an apprentice is rarely given overt lessons; he is expected to watch out of the corner of his eye and ‘steal’ his master’s secrets.”

This reminded me of a curious thing I had spotted recently by watching Ben Settle out of the corner of my eye.

Day after day, I noticed the same pattern. Something Ben was doing, probably consciously, to make his emails easier and more fun to read.

But maybe it was all in my mind. So I went back this morning and checked the past 30 days of Ben’s emails.

It seems elBenbo has been busy recently, because the past two weeks of his emails have almost all been reader questions or testimonials, leading quickly into an offer. Those emails didn’t show the pattern I had spotted.

But the two weeks before are where I noticed the pattern. I spotted it in 8 out of 14 of Ben’s emails during that period.

Now as a matter of transparency, let me say:

1. Yes, you can really call this a secret, because it makes content much more engaging and easy to consume, and yet most marketers don’t use it nearly as often as they could or should…

2. Yes, you can even call it a trick, because it’s quick and easy to do…

3. No, it will not sound particularly sexy or revolutionary when you hear it. But such are most of the things that Ben does. And yet he’s still really the master of email copy.

And in case you’re wondering:

I’m not talking about teasing, trying to get a no, or writing bullet-inspired subject lines.

I’m talking about a specific trick to do with infotainment. It’s more subtle than any of the techniques above, and probably more powerful as well, at least for getting people to come back and consume more of your writing.

Also, it’s something I’ve never seen him talk about in any of his paid products, or for that matter, anywhere else.

So here’s the deal:

If you’ve bought my Most Valuable Email training already, and you have a hunch of what trick I’m referring to, then write me and make your best guess. I will confirm if you’re right, and I will spell it out otherwise.

And if you have not yet bought my Most Valuable Email training, and you’d like to know this trick, then can consider this secret an extra bonus, live for the next 24 hours.

Buy the Most Valuable Email in the next 24 hours, until Tuesday Dec 6 at 8:33 CET, and along with the other bonuses I offer with the training. I will then write you separately, explaining Ben Settle’s infotainment secret and giving examples from his emails.

Of course, a​fter the deadline tomorrow, you can still buy the MVE training. But if you buy after tomorrow, I won’t share this extra bonus with you.

To get a jump on that deadline:

https://bejakovic.com/mve/

Today is a possible keyframe moment in your life

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About two months ago, I reconnected with an ex-girlfriend I had not talked to for over 5 years, pretty much since the day we broke up.

She seems to be thriving now. Maybe because of that, she wrote me a short email this summer to wish me a happy birthday. We exchanged a few more short emails and she suggested we get on a call and catch up. So we did.

It was an oddly pleasant and chirpy call that lasted over an hour.

I’ll tell you one detail from the call that stands out in my mind.

It turns out that in those five years, my ex started her own law office.

“I didn’t want to do it,” she said, “even though it was always the plan. Actually, in a funny way you were responsible for why I did finally do it.”

The “funny way” was this:

Back when we were together, my ex and I used to play-plan, and talk about sharing an office together one day. She could have one room, where she could write serious real estate contracts, and I could have the other room, where I could write serious dog toothbrush advertorials. We could share the coffee machine and the secretary.

It was a nice idea in my mind, and I guess in her mind as well. Because, as she told me during that oddly pleasant and chirpy call, it was this memory that made her finally decide to get the office and to start her own law practice.

All this popped up in my head today when I learned of a new word, watashiato:

“Watashiato: n. Curiosity about the impact you’ve had on the lives of the people you know, wondering which of your harmless actions or long-forgotten words might have altered the plot of their stories in ways you’ll never get to see.”

Watashiato, the word, comes from The Dictionary of Obscure Sorrows. That’s just a blog by some guy, who’s inventing new words for feelings and experiences most of us have, but cannot put a finger, or tongue, to.

And that’s it. That’s all I’ll share with you today. That new word, plus The Dictionary of Obscure Sorrows, plus the quick personal story.

I did have more to say about this, including talking about keyframe moments.

But I saved that for people who are signed up for my email newsletter, and who get these emails live, instead of getting these emails archived on my website. In case you would like to join them, click here and possibly enter into a strange new area of your life.

Free info on free reports

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Copy Riddles member Andrew Townley takes advantage of the Copy Oracle privilege to ask:

I was listening to a Dan Kennedy program today that got me thinking about all those direct mail “free reports.” I was wondering if you had a source of any guidance on how to build one. I remember Parris describing the process somewhere on a podcast or something, but I can’t find it now.

The background, as you might know, is this:

A-list copywriters like Dan Kennedy and Parris Lampropoulos are experts at selling newsletters. Newsletters are a direct marketing staple because they are great for the publisher. Money comes in like clockwork, on your own schedule, without any added selling of your vague and broad and cheap-to-produce subscription offer.

For those same reasons, newsletters are a suspect deal for the subscriber. Many potential subscribers instinctively feel repulsed at the thought of paying good money, every month, for a “cat in the bag” piece of content, whether they are eager to consume it or not.

Enter free reports. Free reports are one effective strategy that guys like Dan and Parris use to overcome the resistance of skeptical newsletter buyers. The recipe is simple:

1. Go through your past content (newsletter or really anything else)
​
2. Find the sexiest stuff. It can either be a single bit of info, or a small number of related items you bundle together.

​3. Put that sexy stuff in its own little package.

​4. Give that package a sexy and mysterious new name.

​5. Repeat as many times as your stamina will allow. I believe one Boardroom promo offered 99 free reports along with a newsletter subscription.

When you think about it, this is really just the same work that a copywriter would do normally. Look at what he has to sell… figure out the sexiest parts of that… highlight it in the sales material, and of course, make it sound as sexy and as mysterious as possible.

And now for the pitch that probably won’t convince you:

I write a daily email newsletter about copywriting, marketing, and persuasion.

But like I said, that probably won’t convince you to sign up.

So let me take my own advice, and offer you a free report when you sign up:

“Become a Repositioning Specialist”

This report shows you how to start a profitable repositioning business, with your own home as headquarters. In case, you want this report, follow these steps:

  1. Click here and sign up to my free daily email newsletter
  2. When you get my welcome email, hit reply and tell me you want the free report

Have we reached “peak storytelling”?

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This week’s New Yorker features a cartoon of a puzzled couple in front of an apartment door.

​​The man is holding a bottle of wine, so the couple are probably guests coming for a party. But they are hesitating, because the welcome mat in front of the door doesn’t say “Welcome”. Instead, it says,

“Welcome?”

This cartoon connected in my mind to a “law” I found out about a few day’s ago, Betteridge’s law, which states:

“If a headline asks a yes or no question, the answer is always no.”

Ian Betteridge is a technology journalist. And his argument was, if the answer to that yes/no question were yes, the writer would definitely tell you so, right away, as a matter of shocking fact.

Instead, the writer didn’t have enough proof to support his claim. But he decided to make it anyhow, as a question, in order to say something more dramatic than he could otherwise, and to suck you into reading. Like this:

“Will AI and Transhumanism Lead to the Next Evolution of Mankind, or Doom It?”

No. And no.

Betteridge’s law is an instance of the persuasion knowledge model.

​​That’s a fancy, academic term for the fact that people become aware of manipulative advertising and media techniques. And after people become aware, they also start resisting — “Don’t even bother reading this article, because the answer is sure to be no.”

That’s how in time, people become dismissive of intriguing headlines (“clickbait”), of being told something new about themselves (r/StupidInternetQuizzes/), even of effective stories (the entire TV Tropes website).

That’s not to say that curiosity, categorization, or stories no longer work or will not work as ways to persuade or influence.

But it does say that the effort and skill required to make them work today is a bit greater than it was yesterday — and it will be a bit greater still tomorrow.

And so it is with what I’ve been calling the Most Valuable Email trick.

Like stories, categorization, or curiosity, my MVE trick is based on fundamental human psychology.

​​It will continue to work forever — just how a well-told or fascinating story continues to work today, in spite of the fact that you probably have 20 story-based daily emails sitting in your inbox right now.

The thing is, if you act today, you get bonus points for using the MVE trick.

​​The day may come when the persuasion knowledge of the market becomes aware of this trick, and maybe even takes evasive measures. But today, practically nobody is aware of the MVE trick, especially in emails. As copywriter Cindy Suzuki wrote me after going through the Most Valuable Email course:

I’m looking back at your old emails with new eyes. You know that moment people get epiphanies and the entire world looks different? I’m feeling that way about your writing now. You’ve helped me unlock something I didn’t know existed. So incredible.

In case you’d like to take advantage of this opportunity while it’s still early days:

https://bejakovic.com/mve/

Nobel Prize-winner shows just how right I, John Bejakovic, was

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Trust me for a moment or two while I tell you about the following interesting people:

On October 3, 1918, a man named Grover Bougher sent a letter to his brother George, a Private in the American Expeditionary Force.

Two days later, Grover was killed in a train wreck.

Grover’s letter was returned unopened the following April, with a note from the Command P.O. that George had also been killed, fighting the war in France.

Neither brother ever learned of the other’s death.

But life goes on. Eventually, Grover’s widow, Lulu Belle Lomax, met and married a man named Vernon Smith.

Smith loved children, including Lulu’s two daughters by Grover Bougher. And while Lulu had often said she would never have any more children, Vernon’s love for her two daughters changed her mind.

​​The result was Vernon Lomax Smith, born on January 1, 1927.

Fast forward to 2002:

Vernon Lomax Smith is awarded the Nobel Prize in economics. Well, actually he shares the prize with Daniel Kahneman. Like Kahneman, Smith did work in behavioral and experimental economics, so the Nobel committee thought it okay to split the prize among the two of them.

Fast forward even more, to 2022:

Vernon Smith, now aged 95, has taken part in an interesting experiment. Except, he is not the investigator. He is part of the experiment itself. The experiment runs as follows.

Smith and a lesser-known coauthor (one without a Nobel Prize) submit a paper for publication.

Will the paper be accepted for publication? How will Smith’s name influence those odds?

Result:

If Smith’s Nobel Prize-winning name is revealed to peer reviewers, they are more likely to accept the paper for publication.

If Smith’s name is hidden to peer reviewers, the reviewers are less likely to the accept for publication.

Common sense, right?

Except, what was not common sense, what was not obvious, and what was in fact shocking to the scientists who conducted this experiment, was the size of the effect of revealing Vernon Smith’s name to peer reviewers.

If Smith’s name was revealed to peer reviewers, they were 6x more likely to accept the paper than otherwise.

Same paper. Same quality of ideas inside. 6x difference in response.

6x!

Yesterday, I, John Bejakovic, wrote an email advising you to give your prospects mental shortcuts to make their decision-making easier.

One of the most valuable of such shortcuts is, as I have long trumpeted, to sell people, and not ideas.

Ideas are vague, hard to grasp, and hard to judge.

People, on the other hand, sell much better. How much better?

Well, thanks to Vernon Smith, we now have the answer:

​​6x better.

Like I said, this is something I have known for a long time. But I still need to remind myself of it often.

For example, I have lately been promoting my Most Valuable Email training.

I’ve given you all sorts of idea-y reasons why you might want to buy this training and learn the “Most Valuable Email trick” inside.

What I haven’t done yet is tell you maybe the most important reason.

While I have used this MVE trick heavily – more heavily than anyone I know of — I did not invent it.

In fact, I have seen some very smart and successful marketers, including Gary Bencivenga, Parris Lampropoulos, and Mark Ford reach for this trick it in non-email content.

It’s much rarer to see this trick being used in emails — outside my own — though I have spotted Daniel Throssell using this trick on occasion.

So many names.

So many people.

So many reasons to buy my Most Valuable Email training.

In case you are interested:

https://bejakovic.com/mve/

Feelings of entitlement may signal copywriting potential

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Today I read a viral pop-science article that made my head spin. The article reported research from Stanford University. The research consisted of two parts.

In the first part, the scientists tested a bunch of people to see whether those people were prone to feelings of guilt.

In the second part, the scientists had those same people interact in group settings, like planning a marketing campaign.

And get this:

The scientists found that the people who tested the most guilt-prone… were also voted as being the most leader-like. That’s according to the other participants in the study.

The underlying message of this research was clear:

If you yourself get burdened with deep guilt from time to time, there might be hope for you yet. In fact, it might be a sign that you secret talents – maybe even a purpose, a mission — that you just aren’t aware of yet.

Inspiring, right? No wonder this article went viral, with billions of upvotes and trillions of comments.

Aye, but here’s the rubbety rub:

The Stanford scientists didn’t just test whether subjects were guilt-prone or not. Instead, they actually tested whether subjects were more prone to either guilt… or to shame.

Guilt? Shame?

Maybe you’re not sure what distinction there is between those two. I wasn’t sure. But the Stanford scientists have their own definitions of the two terms.

Guilt is proactive: You feel bad about something you did, and you want to make amends.

Shame is passive: You feel bad about something you did, and you want to hide and not be seen.

Aaahhh…

So it turns out this inspiring Stanford study was really a bit of clever categorization and reframing. The article I read was titled, “Feelings of Guilt May Signal Leadership Potential.” But really, it could have been more honestly titled, “Proactive Behaviors May Signal Leadership Potential.”

But whatever. This article cannot in any way help us with persuasion and influence. So let’s just drop it.

And in entirely unrelated news, let me pay off today’s subject line:

Perhaps you sometimes catch a sneaking sense of entitlement coming over you.

​​Perhaps you get angry when you cannot get what you want… or you feel you are special and should not have to accept normal constraints… or you cannot discipline yourself to complete boring or routine tasks… or you become easily frustrated… or you have trouble giving up immediate gratification to reach a long-term goal.

All those might sound like very negative behaviors and thought patterns, ones that are destined to keep you from success.

But what if I told you that feelings of entitlement might actually signal copywriting potential?

The missing thing you might not have realized is that there are two related but actually distinct states.

One is entitlement. Entitlement is thinking you are better than others, and is rooted in a sensitivity to outside stimula, to social cues and responses, as well as to your own internal states and your place in the world.

The other is arrogance. Arrogance is thinking you are better than others, but is based in dullness and a lack of sensitivity, both to outside and inner sensations.

And that’s why arrogant people cannot make for good copywriters. They are not interested enough in observing the world, in how others behave and react, in what it all means.

On the other hand, entitled people, well, their sensitivity actually predisposes them to become immensely successful as copywriters.

I won’t name names here, but when I look at some of the most successful people in the direct response industry, both now and in the past, I suspect they felt a strong, even dominant sense of entitlement. Even if they appeared to be modest, self-effacing, humble people.

All right, let’s wrap up this pop science article.

Final words:​​

In case you are trying to make it as a copywriter, and you’re wondering where to start, then here’s a resource that may help you make the most of your latent copywriting potential:

​​https://bejakovic.com/10commandments

Announcing: Membrane Theory

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Frankly, I’m a little filled with dread as I sit down to write this email. I mean, just a moment ago, I realized it was time, but I had nothing. No ideas to write about. In a last-ditch attempt to put off work, I decided to check my own inbox.

​​And whaddya know?

There was something interesting in there:

My monthly report from Google Search Console, telling me which pages on my site have gotten the most visits.

So what are my most visited pages? And how are people finding me? Here are my top 3 Google queries:

1. Dan Ferrari copywriter
2. Evaldo Albuquerque
3. Daniel Throssell

Is this fair?

​​I mean, I’ve written way more emails/posts in the categories of motivation, positioning, and insight marketing than about any of those three guys.

But as the numbers show, that doesn’t matter.

​​What does matter is a really fundamental and very valuable idea — valuable if you are ever trying to influence people and get them to change their minds. I’ve previously summed this up as:

Sell people, not ideas.

Ideas are smoke.

But people have meat to them.

It’s just something about the human brain. In any pile of random data points, we are pre-progammed to search for human actors, for faces, for names.

This is just one example of something I call “membrane theory.”

Rather than dealing with a bunch of loose stuff, people want to put a membrane around it, and deal with it as a unit.

That’s why we love clearly defined scenes and events, with a ritualized beginning and an end.

That’s why we love to get a medical diagnosis, as bad as it may be, rather than keep living with a bunch of vague, threatening, on-and-off symptoms.

That’s why we love to categorize ourselves and others. We want to stop the world from being fluid and flexible, and instead we want to see ourselves as an INTQ while the other guy is an EFBJ and so of course we cannot work well together.

But you know what?

I’m not applying my own lesson here.

Because “Membrane Theory” is a horrible-sounding and abstract idea.

So let me stop talking about that. And let me talk about myself instead.

As I finish up writing this email, I’m a lot less filled with dread than I was just 20 minutes ago.

I’m looking out my large balcony doors, to yet another sunny and hot day in Barcelona. A scooter just drove up my street. Man those things make a lot of noise.

As soon as I finish up here, I’ll get back to work on my Most Valuable Email project. I’m turning that into its own complete course, and it should be ready soon.

Also, a bit later in the month, I will convert my Copy Riddles program from being delivered by email, only a few times a month, to a standalone, web-based, evergreen course.

In the meantime, if you want to help me get the word out about 1) myself and 2) Copy Riddles, I created an optin page/too-valuable post for that.

And if you share that optin page publicly, I’ve got a little bribe for you. It might be of interest in case you are a freelancer — it can help you get clients.

For the full details on that offer, which I have membranized under the name Niche Expert Cold Emails, take a look here:

https://bejakovic.com/free-offer-niche-expert-cold-emails/

The two kinds of people

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In a recent opinion piece for the Washington Post, journalist David Goodhart explains his idea that the world is divided between “somewhere” people and “anywhere” people.

​​Anywhere people, Goodhart writes,

“tend to be educated and mobile; they value openness, autonomy and individual self-realization. They tend to have careers rather than jobs and “achieved identities” based on academic and professional success.”

By contrast, somewhere people are

“more rooted and less well-educated; they tend to value security, familiarity and group attachments (national or local). Their sense of themselves is more likely to come from the place they come from and the local ways of life they are attached to, which means that they are more likely to be discomforted by rapid social change.”

So I want you to ask yourself. How do you feel right now?

Did you mentally put yourself into one of those categories in the past moment?

​​Did you think of other people who fit one of these two categories?

​​Did you maybe have a moment of insight, as if to say, “Wow, i never thought of it that way… but this could explain a lot.”

I’ve written before about the power of creating a syndrome or a disease as a way to get people to feel a moment of insight.

The classic example — the one marketer Rich Schefren likes to use — is ADHD.

​​Maybe you’ve gone through life, distracted and flaky, starting but never finishing projects, jumping from one thing to the next. You’re dissatisfied, but you can’t put your finger on what the problem really is.

And then somebody comes and tells you there’s a syndrome — a collection of symptoms — that has a medical name. Maybe this person also points out you have a few others symptoms, once you didn’t even notice, but which can be explained by this new diagnosis.

Suddenly, you feel enlightened. You have a new handle on the problems in your life. Hope swells up inside of you. Maybe all these different bad issues can be solved, you think, and at once!

So that’s one way to create insight. A new syndrome.

An extension, which can be equally as powerful, is to create a partition. To categorize, not just one group of people, but everybody, as either A or B.

That’s what’s going on with the somewhere people or anywhere people above. In more marketingy circles, there’s Rich Schefren’s partition of the world into business owners and opportunity seekers… or Andre Chaperon’s distinction between marketers who are chefs, and those who are merely cooks.

Maybe you haven’t heard me talk about insight before, so you’re wondering what the good of all this is. I’ll explain that in full detail in an upcoming book, all about the use of insight in marketing.

​​But if you want the situation in a nut — insight is a powerful feeling, just like desire. And just like desire, it can stimulate action.

Of course, just because something feels insightful, that doesn’t make it true.

I recently wrote about how I don’t believe in that biggest and most popular partition of the world — between introverts and extroverts. I feel the same about this somewhere/anywhere partition, even more so.

My point being, partitions, syndromes, and insight are powerful techniques of influence. We are all susceptible to them.

Well, almost all of us.

One large part of the population is what I call “insight-unaware” people. These people can be manipulated at will by techniques of insight. But a small part of the population is what I call “insight-aware.” And those people…

… those people often enjoy other essays I write. If that’s you, then sign up to my email newsletter.