Positioning

Snowflake positioning

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Over the past year, over a half dozen “Bencivenga baseball” A-list copywriters have put out courses and coaching programs.

And in case you’re wondering, a “Bencivenga baseball” A-lister is somebody who attended Gary Bencivenga’s farewell seminar… and got to sign the souvenir baseball that marketer Brian Kurtz passed around.

(Not everyone there got to sign the baseball. Some people at the seminar only looked at the baseball in longing as it made its way around the room. In order to sign the baseball, you already had to be well-established back in 2005… back before copywriting became a thing in the mass mind.)

Well, now copywriting is a thing, and these A-list copywriters are rightly taking advantage.

So they are putting out “how to” copywriting courses, and creating coaching offers where there were none before.

The thing is, all of these guys and girls have been successful copywriters for the past several decades…

They all wrote for many of the same companies…

And it’s very likely that much of what they will share in their courses and coaching will be similar.

Maybe you see where I’m going. Imagine you’re a newbie entering this field. Imagine you’re looking for somebody to follow. There’s not a tremendous lot to separate these A-listers from one another.

So is this a classic fail of market positioning? And should these A-listers know better?

Maybe. And maybe not.

I’m sure they will all manage to fill up their coaching spots, and sell good amounts of their courses.

Because, while the best positioning is to be first… and while it’s hard to be first for everyone… it’s easy to be first to somebody out there.

New people are constantly entering every market.

Some of them will find you first, before they find anyone else in the space.

You don’t need anything else but to be you… a unique snowflake.

It might not be inspired… and it might not be in your control.

But as long as you’re competent… and as long as you’re putting out some kind of marketing… then by chance, for a few people, you can become their Crest, their Fed Ex, their Dan Kennedy.

Speaking of which:

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Premier positioning (War is over)

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Gary Bencivenga held his farewell seminar at the St. Regis Hotel.

Bencivega’s motto was, Why not the best? That’s why he chose the ritzy St. Regis.

The St. Regis hotel holds Forbes five-star and AAA five-diamond ratings. It’s been home to a bunch of famous guests and residents, including Alfred Hitchcock, Salvador Dali, and John Lennon, who recorded a demo version of “Happy Xmas (War is Over)” in his room. At the time of Bencivenga’s seminar, 15 years ago, a room at the St. Regis cost $750/night.

But let’s get back to Gary Bencivenga.

He got excellent results as a copywriter. Perhaps better than anyone else. But I believe his farewell seminar is why we’re still talking about the guy 15 years after he retired.

That “Why not the best” attitude gives Bencivenga a position in the mind. He remains the premier A-list copywriter, while other A-listers of his generation fade into obscurity.

Now here’s another positioning tidbit for you to mull over:

Jay Abraham won’t speak at an event unless he’s the keynote speaker. Jay positions himself as the world’s premier marketing consultant. Why would he ever accept anything less than top billing?

Rolex. Rolls Royce. Harvard. Like Gary Bencivenga and Jay Abraham, these are all premier brands. That means 1) they charge a premium over what their competition charges and 2) they occupy a clear position in the prospect’s mind. Why not the best?

Of course, there’s a problem.

You can’t simply wave a wand, claim to be the premier choice, and make it true.

Conditions have to be right. There’s got to be a soup of good options — you one of them – but nobody to  claim the premier position yet. Or you can think of it as a war, with many warring parties, but no clear winner.

Now here’s the good news:

If those conditions exist, you don’t have to wait and hope for the “premier” label to land on your shoulders.

You can proclaim yourself the premier choice.

Start charging never-before-seen prices.

And adopt the attitude. Why not the best?

War is over. Your prospect finally has a clear winner to keep in his mind.

Ok, so much for the ritzy part of the marketing spectrum. Now for the down-and-dirty:

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To be Home Aloned

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The original Home Alone movie cost $18 million to make. It went on to gross over $476 million.

For a while, Home Alone was the third highest grossing film in history. For an even longer while, it was the no. 1 money-sucking comedy of all time.

According to screenwriter William Goldman, Home Alone was such a success that Hollywood insiders began to use the term “to be Home Aloned.” It meant to have your movie screwed because it was released at the same time as a runaway blockbuster.

The point being that success can have more to do with who else is in your market… than the inherent quality of your product. This is the essence of why you need positioning. Many fine films, including Look Who’s Talking Too and Hamlet starring Mel Gibson, never got much of an audience because they competed head-on with Home Alone.

But that’s enough on the matter of positioning for this holiday. I only bring up Home Alone because, as I publish this post, I too am home alone. Except my home is an empty room at an airport hotel, with probably no other guests on the same floor.

But much like Kevin in Home Alone, I’m making the best of my situation. In fact, I’ll try to use the fact I’m traveling on Christmas (again) as fodder for my new side-project.

I wrote about this project yesterday. It’s an email newsletter about travel during corona. In case you’d like to see it, or you’d like to subscribe, here’s the link:

https://masksonaplane.com/

Gimmick positioning

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The Schmo and The Pro is a series of YouTube video interviews.

The Pro in this case is a professional mixed martial artist, usually signed to the UFC.

The Schmo is the interviewer. He’s a youngish guy, wearing BluBlocker sunglasses… dressed in a patterned Hugh Hefner-style blazer…. and sporting a Zangief haircut.

When the Schmo asks his well-researched and reasonable questions, he bares his teeth. He twists his face out of shape. He makes claw-hand gestures.

It’s an example of gimmick positioning. In other words, a Mickey Mouse coat hanger to hang your product/service/hat off.

Stupid right? Why would anyone want to humiliate themselves by hiding behind a gimmick?

Well, how about a million dollars:

Copywriter Will Ward recently turned me on to the story of Blue Kirby. It’s some anonymous guy’s Twitter handle.

All summer long, Blue Kirby posted memes related to a crypto project, creating a ton of hype.

A few months later, Blue Kirby cashed in on the hype and disappeared. Along with about a million dollars’ worth of ethereum in his digital pocket.

Now it’s possible this could have been done by just some guy using his real name, say, Jesse McAverage.

But my gut feeling is the Blue Kirby gimmick was instrumental in the attention this guy got… and the million dollar bubble he was able to create.

In case I have your attention now, maybe you’re wondering how somebody — not you, of course — might go about creating a gimmick for himself.

Well… I shared a few ideas about this with my Bejakomaniacs. That’s the name I’ve just coined for subscribers to my email newsletter, following the example of Hulk Hogan. If you too would like to be in the rank of Bejakomaniacs, so you get all my positioning ideas, here’s where to go.

Hard-work positioning

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Three quick positioning stories for good night:

In 1960, Crest toothpaste had a 10% share of the market.

Not bad, but not great either. After all, Crest at that time was the only toothpaste with fluoride, which helped prevent cavities. But nobody cared, or nobody believed Procter & Gamble.

So P&G approached the American Dental Association. They showed the dentists a bunch of science. Crest was suddenly “the only toothpaste with the endorsement of the ADA.”
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​​Within two years, sales of Crest tripled. And Crest became the no. 1 toothpaste brand in The Land of The Fruit Stripe Gum.

Story two I won’t tell in detail. Because if you’ve been in marketing for a bit, you’ve probably heard how Tom Monaghan used smart positioning to create a billion-dollar brand out of a bad product.

The bad product was a low-quality pizza. The smart positioning was to say, “Delivered in 30 minutes or it’s free.” The brand was Domino’s.

Third and final story, also about pizza:

John Schnatter started out making pizza in an oversized closet. The pizza was good and John’s chain grew to 1000 locations across the country. But you ain’t seen nothing yet…

Because in a meeting with positioning guru Jack Trout, Schnatter mentioned offhandedly how he used Dino’s sauce.

“Dino’s sauce?” asked Trout. “But Dino only sells to mom-and-pop shops. He doesn’t sell to chains.”

Trout called up the Dino in question to confirm. It was true.

So Trout said, that’s your story. Papa John’s new positioning became, “Better ingredients, better pizza.” The company grew five-fold in the years following the positioning change.

There’s a common positioning strategy hidden in each of those stories. You probably see it. But in case you don’t, then you might like to get on my daily email newsletter. That’s where I share these kinds of stories — but I also spell out the hard-work lessons hidden within.

Blackjack positioning

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Al Ries and Jack Trout invented the term positioning. They then wrote a book with that title. In it, they say positioning is a hook in your prospect’s brain from which you can hang your product.

Fine. That’s once you’ve got an established position.

But how do you get that hook in your prospect’s brain? Throwing a clothes hanger at somebody’s head will only make it bounce off.

What you need instead is a spear. Something with a very small, very sharp point, which can pierce your prospect’s thick defenses (his skull) and lodge in the soft gray matter inside.

When people talk about positioning, they often talk about taking control of a part of the market. “We want to be the Apple of dog nail clippers.” Meaning, we only want a sliver of that market that’s willing to spend like crazy.

That’s one way to do positioning.

This is the flip side. Instead of thinking about cutting down your market… think about cutting down your product and its functionality.

Once upon a time, Perry Marshall was an experienced and successful online marketer. But that’s a floppy, blunt object, incapable of piercing any skull.

So Perry dropped all his copywriting knowledge… funnel building knowledge… positioning knowledge… and became “The AdWords Guy.” At least to people who had never heard of him before. His business exploded, way beyond his previous success.

Because it can be easier to sell a fragment of the thing rather than the whole. At the same price. Or even for more.

Many people rebel at this. No wonder. Our minds work additively. If you have A plus B plus C, then that’s at least as much as A alone, right?

Not in positioning.

Positioning math is more like blackjack. You know how the game goes. You keep getting cards, trying to get as close as possible to 21. But if you ever go over, you’re BUST. You lose.

Same thing with positioning. Keep adding ideas to your position, and you’re BUST. You lose. And you don’t need to go over 21 ideas either.

So swallow your pride — or fight your client’s pride. The dealer will offer to deal you more cards. Wave him off. One, sharp, deadly idea. No more.

And now a confession:

I used to have a daily email newsletter on copywriting, marketing, and persuasion. No more. From now on, it’s a newsletter on positioning. For today only. Click here to subscribe.

Challenging the “easy” norm in direct response marketing

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“Men wanted for hazardous journey. Low wages, bitter cold, long hours of complete darkness. Safe return doubtful. Honour and recognition in event of success.”
— Apocryphal Ernest Shackleton ad

I had a miserable hike up a mountain yesterday.

Right at the start, I had to scramble up steep boulders. I was soon out of breath. Then the wind picked up, and whipped my ears until my head hurt. Then the fog rolled in, and it got cold and damp. Large frost crystals appeared on the occasional plants. And yet I, along with a growing mass of other people around me, trudged up in silence to the top of the mountain.

At the top, all that waited for me was a tiny and steamy hut, where they served hot tea. It was great, and totally worth it.

My point being:

A good number of human beings want a chance to prove themselves, to test their strength, even to suffer in order to achieve some goal.

And yet direct response marketing is all about making things easy and push-button, and appealing to the greedy sloth in people.

Is there space for a little noble sado-masochism in the slothful world of marketing?

Maybe.

​​I remember reading how marketer Sean D’Souza accidentally made his article-writing course much harder than he first intended it to be. I forget the details, but he mistakenly told his course attendants to write much more, in a much shorter period of time, than what was reasonable.

People taking the course suffered… lost sleep… got tense and nervous.

​​And when it was all over, they raved about the course, and became evangelists for it. Sean now has a waiting list for the course, which he markets as being famously difficult.

Direct marketing industry norms say that you have to provide easier, cheaper, faster solutions. But as marketer Dan Kennedy says, norms reinforce average.

​​So maybe, if you are looking for a market position that gets you above-average results, then promising your clients and customers struggle, expense, and many weeks and months of it, well, maybe it’s not a crazy idea to try.

Speaking of which:

Men (and women) wanted to subscribe to my daily email newsletter. Low wages, bitter cold, long hours spent reading the emails I send each day. Marketing lessons doubtful. Honour and recognition in event of success. If interested, apply here.

Why don’t people like salesmen?

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I was walking through the streets of an Eastern European capital this morning, when I heard a pleasant melody.

Keep in mind today is Saturday, and this morning at 9:51am there was practically nobody out and about.

But among some sycamores in the center, I heard an accordion playing. An old man had taken a bench by himself in an otherwise empty park, and was playing a nostalgic tune. He wasn’t playing for money. Just for himself.

I found this very pleasing. Better to sit outside in a warm and sunny park than to play your accordion in a tiny apartment with the neighbors banging on the wall to get you to quit.

But here’s the dark thought that occurred to me:

It wouldn’t be so quaint if the guy were playing for money. Then it would be desperate. Right? ​​Sitting in abandoned park, while everyone else is having breakfast at home, playing an accordion in the hope somebody will pass by and like your squeezing and buttoning enough to drop a few coins in your leather case. It’s like a scene from some 1950s Italian melodrama.

So what’s the moral of this story?

I’m not sure. But I think it has something to do with how people see you if you are in the position of selling yourself or your services, and in particular, of appearing needy.

Because selling something and appearing needy are not the same. But for many people and in many cases, they seem identical. That’s why salesmen are often so unpopular.

But you can get rid of the neediness and the stigma of salesmanship, while still continuing to sell.

There are lots of ways to get to this desirable place. The easiest in my opinion is to introduce standards — who you sell to, what you sell, how much you charge — and to not deviate from that. Suddenly the aura of desperation lifts from you, even if you could use a few extra coins in your leather accordion case.

For more tips for selling yourself and your services, you might like my daily email newsletter. It’s free. It’s for freelancers, copywriters, and business owners. And you can sign up for it here.

Sweet inconsistency in copywriting education

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“The most important thing — you can know every copywriting technique in the book, you can read every book — the most important thing is to understand your audience.”
– Parris Lampropoulos

At the start of this year, I got a job to rewrite a VSL for an upsell of a successful offer.

A bit of background:

The offer was in the real estate investing space. It basically showed newbie investors how to get their leads for free using a secret resource.

​​Once people bought the frontend offer, they were shown the upsell. The upsell was about how to hire virtual assistants to automate much of the work involved in the frontend offer… so you can make more money in less time.

The question was how to position this upsell VSL.

My copywriting coach at the time said something like, “This training is the quickest way to become a millionaire real estate investor.”

That might be true. But my feeling was, for this audience, it was not believable. Most of these people had never even completed their first deal. Lots of them were retirees, or people who just wanted to quit their crap jobs and spend more time at home.

If these folks heard “You can be a millionaire,” my gut feeling was they would say, “No, that’s not me.”

And so I wrote that VSL around the promise of, “Get your first deal faster by doing less.” And that positioning turned out to be a winner. It beat out the control by 50%.

Here’s why I bring up this story from my client annals:

Copywriting wisdom is full of sweet inconsistency. Many top copywriters will tell you to make the biggest promise you can — and they will show you million-dollar ads to back up their case. Here’s a famous one from John Carlton:

“Amazing Secret Discovered By One-Legged Golfer Adds 50 Yards To Your Drives, Eliminates Hooks And Slices… And Can Slash Up To 10 Strokes From Your Game Almost Overnight”

But then you have other top copywriters, who will tell you the opposite — to make modest but believable promises. They will also show you successful ads to back up their case. Here’s one from Gary Bencivenga:

“Get Rich Slowly”

So who’s right? The “biggers” or the “modests”?

Neither, of course. Instead, it’s Parris who’s right.

As he says in the quote above, you’ve got to know your audience. Some audiences will believe any promise, so the larger it is, the better for you. Other audiences won’t. So make the biggest promise you can — as long as you’re sure your audience will find it believable.

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People will pay to see someone shut your mouth

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Back when I was sexually illiterate — and by that I mean, back when it took me a minimum of two months of “hanging out” to maybe take a girl to bed — well, back then, I knew a guy named James.

James and I spent enough time together that I began to notice an uncomfortable thing he always did.

In any group of people, assuming there were any girls around, James always made some offhand sexual comment. Perhaps a fragment of a bizarre story that happened to him between the sheets. Or how he didn’t have a lot of time to cheat on his girlfriend before she came back from vacation. Or just about some impressive breasts that were passing by.

Like I said, I always found these comments uncomfortable. Tacky. Unnecessary. Why would James say these things?

Well, I now know. But this isn’t a pickup newsletter. Instead, it’s a marketing newsletter, so let’s talk marketing.

Specifically, personal branding.

Yesterday, I watched an eye-opening video on YouTube. It’s called Villains in Wrestling: The Art of Making People Hate You.

The video is great. Fun. Full of detail and story.

And it tells you the exact steps these TV entertainers take to become hated. And course, why they do it. In the words of Gorgeous George, the first TV wrestling heel and somebody who influenced Muhammad Ali, James Brown, and Bob Dylan:

“People will pay to see someone shut your mouth. So keep on bragging, keep on sassing, and always be outrageous.”

Gorgeous George was a star on par with the biggest entertainers of his era, including Bob Hope and Lucille Ball. He was paid obscene amounts of money, and he single-handedly made television into the entertainment medium it is today.

And that’s the connection to my story with James above. James had a pretty girlfriend, and from what I saw, plenty of quick success with random other girls on the side.

Fact is, there are proven ways to take girls to bed quickly, which have nothing to do with making more money or having six-pack abs.

Likewise, there are proven ways to grow a personal brand people will pay for, which have nothing to do with giving away more value or being helpful and friendly.

Maybe these ways make you uncomfortable. Maybe you’re all about expanding your comfort zone… but not if it means being hated or being tacky.

Your choice. But the knowledge is out there. And, speaking personally, that YouTube video on wrestling villains is worth a watch.

One last point:

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