Business Ideas

The bland conspiracy behind the Great Awokening

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I saw some statistics today about the use of certain phrases in the New York Times.

Woke terms and concepts such as “patriarchy,” “mansplaining,” “Islamophobia,” and “toxic masculinity.”

The trend is best illustrated by the term “racism,” which has been in widespread use for much longer than the others.

Various NYT articles referenced racism at a fairly even clip throughout the 80s, 90s, 2000s, and up to the early 2010s.

And then, there was a sharp spike.

So for comparison, in 2010, there were on average 5-6 articles in the NYT each day that mentioned racism.

Since 2016, it’s been more like 20-30.

What explains this explosion?

Well, there’s a conspiracy theory floating around that’s straight out of the 70s movie Network.

It says that the rich got nervous about all the attention being given to economic disparities in US society (remember Occupy Wall Street?). So godlike business magnates called in their big-media lackeys, and they said,

“Why do we pay you? So you can report on the growing revolt of the hundreds of millions of poor people in this country? No! Do something else and do it now. Focus on the blacks or the gays or the Mexicans, but not the poor!”

So there’s that explanation. And then there’s the much more bland non-conspiracy theory:

Throughout the 2000s, the print circulation of the NYT was steadily dropping.

At the same time, the newspaper was moving more of its content online.

But unlike a bunch of sheets of paper, a website will happily speak up and tell you what people read and what they respond to.

And just like with Faye Dunaway’s character in Network, it probably took only one intelligent, ambitious, and ruthless editor to take this information and conclude, “Give the people what they want! Give them polarizing stories. Reinforce their already-held beliefs. That’s how we’ll quadruple our digital subscribers.”

Whichever theory is true, I think there are lots of lessons here for you if you’re doing any kind of marketing online.

Particularly if you’re in anything resembling a mass or commodity market. Which is what I’ve been doing a lot of lately. And if you want my insights on how to write polarizing copy that quadruples your mass-market buyers, you might like the following:

https://bejakovic.com/advertorials/

Getting ghosted by copywriting clients

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I saw the following question today:

“I took a freelance project and then my client ghosted me. What can I do?”

I’ve fortunately never been jiffed out of money by a copywriting client.

Largely, that was due to getting my clients through Upwork for a long time. Upwork has an escrow system, so even when a client did ghost me (and it’s happened a few times), I could get paid for the work I’d done.

Off Upwork, even though some clients have been slow with payments, in the end they’ve all made good.

But what will I do one day — and I suppose it’s gotta happen once — that a client doesn’t pay?

The Internet seems filled with freelancing village elders who are ready to give advice: keep sending reminders, put up nasty reviews online, take legal action, send the “magic email” (“Well I guess your priorities musta changed!”), eat the loss.

All of those sound more or less reasonable.

And I’d probably try some of them.

But in the end, if getting my money was still no-go, I might simply take a listen to Longmont Potion Castle.

This guy has put out a dozen albums, all recordings of his absurd, bizarre, and incessant prank calls.

He calls up businesses on a Skype call and says threatening, accusatory things — but all in such a calm and comic tone that the person on the other side of the line doesn’t know if this is really an argument or a joke. From a call to a tire shop:

“I’ve got a Daihatsu Blooper. I’m gonna come up there and wring your neck. I want quadruple my purchase price. Period. End of discussion.”

So I might start making such calls to my non-paying client friends to kick off my working day and get myself in a good mood.

Of course, you might think that getting paid is not a joke.

​​Particularly if you were really counting on that money.

And I agree with you.

At the same time, why give somebody the opportunity to cheat you twice? Once, by not paying you, and twice, by putting you in a frustrated, angry frame of mind for days or weeks?

Instead, get what you can out of them. Even if that means making absurd prank phone calls. And who knows, the derelict client might be so irritated by the end they will simply pay you to stop.

I hope you’ve haven’t been jiffed by a client. But if you have, and you need inspiration, here’s the mind-bending tire shop call from Longmont Potion Castle himself:

https://www.youtube.com/watch?v=ADR6VNm6Qb0

How to stop worrying and start making better decisions

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In the summer of 2004, I was snorkeling at the Dry Tortugas off the Florida Keys.

The sand at the Dry Tortugas is white.

The water is warm, blue, and perfectly clear. It’s also shallow, so there are many coral reefs, full of colorful tropical fish.

So there I was, mask clamped to my face, salty snorkel in my mouth, swimming along in the sun and having a nice time.

Every so often, I’d see a school of hand-sized green fish. Cute.

Then I saw a single striped blue fish, the size of a football, with yellow markings near its fins. Interesting.

And then for a while, I saw nothing of note.

So I swam further away from the shore and into the ocean. All around was the blue-green water. Below me, there was  white sand which stretched out as far as I could see.

And then a cold wave of fear washed over me.

My heart jumped into my throat. My body froze.

Because right in front, maybe about 10 feet away, was a giant, silver, slithering sea monster.

Its head looked like a boxing glove.

The scales on its back glittered in the sun.

And it wasn’t alone. Behind it, there was another monster. And another. And another. Dozens of them.

I had unwittingly snorkeled my way into a large school of tarpon, one of the biggest game fish you can catch in Florida. They grow up to 8 feet long — about 2 meters. I’m not sure how large the tarpon that I saw were, but out there in the water, each of them looked the size of a Volkswagen Beetle.

Fortunately, the school of tarpon didn’t care about me. They just leisurely continued on their route, off into the ocean, past where I could see them.

Once they were gone, I slowly recovered control over my arms and legs, turned around, and swam back to shore.

Now, there’s a little lesson in this story about how to stop worrying and start making better decisions. Here’s what I mean:

Most humans, me included, react much more strongly to negative events than to positive ones.

The thing is, we often willingly expose ourselves to feedback, which can be positive as well as negative.

Imagine checking how your Bitcoin investment is doing in the last hour… or how many visitors your website had yesterday.

If the outcome is positive — Bitcoin is up 2%, or you had the usual number of website visitors — it’s like snorkeling and seeing those little green and blue fish. Cute. Interesting.

But if the outcome is negative, the feeling can be much stronger. It’s like being punched in the gut by a giant, boxing-glove-headed tarpon.

But hold on, you might say. Shouldn’t you always know how things stand — and if you’re swimming into dangerous waters — so you can take corrective action if needed?

Maybe. But maybe checking too often will just cause you stress. And if you get a few negative results in a row, it might also cause you to make a bad decision — to turn around, swim to shore, and get out of the water. And this might be a tragedy.

Here’s a formal way to illustrate why, which I got from Daniel Kahneman’s Thinking, Fast and Slow:

Let’s say I offer you a bet. 50% chance you win $200. 50% chance you lose $100.

Many people won’t take this bet. The possible loss of $100 (with a 50% chance) seems too big compared to the possible winnings of $200. The fear of the tarpon is too strong.

But what if the same bet happens 100 times in a row?

In that case, it would almost certainly make sense to take this “aggregate” bet. Your expected winnings would be $5,000 — and your chance of losing any money would be just 1 in 2,300.

And yet, if you don’t look at the aggregate view — but you only consider each 50%-50% bet in isolation — chances are you will never get this large, almost guaranteed outcome. ​​

In other words, it can pay to take the long view. And to have a system. And to stop worrying about short-term results.

Granted, of course, that you’re not exposing yourself to catastrophe in the form of a hammerhead shark or a loss of money that will land you in jail or at the bottom of the sea.

Anyways, that’s my motivational sermon for today.

One last thing: If you need a system and a long-term view to help with marketing your business, then daily emails might be the answer. And if you want some proven advice on how to write such emails, you might like the following:

https://bejakovic.com/profitable-health-emails/

Selling empty cans to pale, dirty Internet addicts

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Imagine a dark, airless room.

A pale, young man who hasn’t showered in five days is sitting there, lit up by the light of a computer monitor.

He has headphones on his head and he is completely absorbed as one hand bashes on the keyboard and the other twitches at the mouse.

And on the desk, next to his computer, is a steaming can — a new warning symbol for our age.

At least, that’s the argument I just read in an article by one David Courtwright, a professor of history at the prestigious University of North Florida.

Courtwright’s article starts off by talking about the spread of computer gaming addictions: Young guys who spend their entire days and nights sitting at the computer, playing World of Warcraft.

And it’s really entire days and nights.

Some of these guys keep cans by the computer so they don’t have to take time out to go to the bathroom.

Courtwright argues this is a symptom of “limbic capitalism” — selling goods and services that are actually addictive.

Limbic capitalism is not a new phenomenon, Courtwright says, but it’s definitely been helped by the spread of the Internet and the growth of entrepreneurial culture (and opportunities).

But if guys want to pee while sitting at their computer, then why not sell them the can, right?

This might have been the right attitude some time ago.

Once upon a time, you needed large numbers to make a business (and marketing for that business) profitable. And if that meant selling to addicts, so be it.

Even if that was true once (and I’m not sure it was), it’s not true any more.

In the online marketing sphere, guys like Sean D’Souza and Ben Settle make a good living by selling to a small number of curated customers who are willing to spend a lot of money — and get a lot of value — from their offers, year after year.
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The same systems that have allowed for the rise of limbic capitalism have allowed for the rise of this other kind of capitalism (maybe call it forebrain capitalism, since it’s designed to appeal to deliberate decision making).

So what does this have to do with you?

Maybe nothing.

It’s just something I think about when choosing which projects I will spend my time and effort and lifeblood on.

But maybe this resonates with you in some way, and maybe it helps you when you have to make your own decisions about how to run or grow your own business.

Anyways, enough philosophizing.

If you do have a forebrain business that sells something worthwhile to people who aren’t addicts, and you want sales copy (even limbic sales copy) to help your sales, then you might like the following:

https://bejakovic.com/profitable-health-emails/

7 reasons NOT to date your copywriting clients

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I saw the following thread today in the Ask Men subreddit:

“If you really like a girl, what are some reasons you wouldn’t date her?”

Reading through the top responses, I realized many of these reasons apply, in slightly modified form, to dating your copywriting clients as well:

#1. “Not willing to discuss issues we’ve had”

Some clients I’ve had never shared the results of campaigns I worked on for them. Was a time, when I happily kept working for these clients, just for the money.

Not so any more.

Today, a big part of what I get from any new copywriting project is the opportunity to learn and improve — and getting feedback in the form of sales results is a major part of that.

#2. “Different stages in life”

I’m in a kind of settled, “middle age” period in my little copywriting career.

This means I prefer to work with boring, established, successful businesses that are already making sales.

I would be unlikely to get involved with the uncertainty and stress — or if you prefer, excitement — that comes with most young, hungry, no-name startups.

#3. “Deep debt, unwillingness to work”

If a client is not doing well financially, and if they are hoping my copywriting will save the day, I silently pivot on my heel and run in the opposite direction.

#4. “She lives 8 hours away. By airplane”

I’ve had long-term clients from all over the world, from New Zealand to Thailand to the UK to California.

So physical distance in a client relationship doesn’t bother me.

But I do still need a bit of love and regular interaction, at least in the form of timely replies to questions I send and requests for info I make.

#5. “She doesn’t want to date me”

Why chase clients who don’t want to work with me — when there’s so much demand for good copywriting out there?

#6. “My wife would be pissed”

There were times when I was working with several clients at the same time who could be considered competition to each other.

None of them has ever been jealous or tried to keep me all to themselves.

That said, if I did date a copywriting client long-term, and they asked me not to work with a specific competitor of theirs, it’s something I would consider doing.

#7. “Mismatch of core values: religion, etc.”

Some businesses out there are outright scams, selling shoddy or harmful products.

Others prey on segments of the population — gambling addicts, for example — who cannot make anything close to a rational decision.

I don’t work with these kinds of clients, because I feel that there are plenty of ways to get rich by selling something that gives value to the buyer instead of making them worse off.

And there you have it:

7 reasons NOT to date an otherwise attractive girl…

And 7 reasons I choose NOT to write copy for some otherwise attractive clients.

Now, if you have a business and you found yourself on the list above, then odds are slim we will work together.

And if you did not recognize yourself on the list above, but you are looking for sales copy and you think you might want to work with me, then write me an email and we can schedule a lightning-fast first date to get to know each other a bit better.

Why you should ignore your competition

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True story:

Two entrepreneurs started two similar businesses, selling cubic zirconia (aka synthetic diamonds) by mail.

The first guy ran a well-written ad in the LA Times and sold a bunch of one-karat fake diamonds.

After all expenses were covered, he made a profit of around $3,000.

Disgusted with this small payout, guy number one folded shop and moved on to a new opportunity.

Guy two also ran an ad in the LA Times.

His ad was not as well written, and though it pulled some sales, the end result was about a $10,000 loss once all the expenses were counted.

However, guy two did not exit the market.

Instead, he mailed out his fake diamonds in a fancy wooden box with a letter that said (I’m paraphrasing),

“Look at your beautiful one-karat diamond in its beautiful box. Doesn’t it have a fiery brilliance? Oh and by the way, in case it’s smaller than you expected, we do also offer five- and ten-karat stones. And if you like, just return this beautiful but tiny diamond and we will credit its value to your purchase of a bigger rock.”

Guy two rode this fancy-wooden-box-plus-upsell-letter approach to a $25 million business — in the first year alone.

I heard this story in a talk given by Jay Abraham. And I was reminded of it today, when I read an article written by marketer Sean D’Souza.

I think Sean’s article is valuable reading for anybody who’s interested in building a successful and lasting building online — rather than just looking for a one-time opportunity with a quick payout. It might also be valuable reading for copywriters who put a lot of stock in swipe files.

In case either of these sounds like you, then here’s the link to read the full story:

https://www.psychotactics.com/ignore-your-competition/

The dangers of premature O

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Today I heard a talk by Perry Marshall about a topic dear to many marketers:

The 80/20 rule.

The basic idea is that 20% of your causes are responsible for 80% of your effects.

So 80% of the grunting at your local gym is caused by 20% of gym rats…

While just 20% of Seinfeld episodes will produce 80% of the most memorable jokes.

More seriously, if you’re doing any kind of creative or productive work, this rule says you can get more done than a romp of otters by focusing on that small part of your business where you are most valuable, and ignoring all the rest.

The underlying idea here is optimization. Of your time. Of your efforts. And of your assets. It’s an idea that’s popular with guys like Perry who have a background in engineering but have since moved into marketing.

The thing is, I also have an engineering background. And I know another optimization rule-of-thumb besides the famous 80/20 rule.

This rule comes from Donald Knuth, a legendary professor of computer science from Stanford University. Prof. Knuth had the following to say on the topic of optimization:

“We should forget about small efficiencies, say about 97% of the time: premature optimization is the root of all evil.”

In other words…

Optimize too early, and you might end up wasting time and resources focusing on irrelevant things…

And more importantly, you might get stuck with a sub-optimal solution.

Let me give you an example of what I mean.

In my own copywriting business, I’ve had several ongoing clients over the past several years. This 20% of my clients has represented steady, well-paid work — probably 80% of my total income.

And yet, I have not focused on getting more than my usual share of work from these same clients…

And I have not gone out looking for more of the same kind of client.

That’s because I believe these particular clients — though they have been good to me so far — are not the kinds of businesses that will get the highest value out of the copy I write.

And that’s why I spend a lot of time and effort courting different clients, who at this point might be more difficult, fickle, and demanding, but present a bigger opportunity long term.

So am I saying you should ignore the 80/20 rule altogether?

Not at all. Instead, just consider whether you really need to optimize your business at this point — or simply work a bit harder.

Anyways, if you are looking for a sales copywriter and you’re wondering whether you could get a lot of value out of the kind of copy that I write, then here’s something that might help you decide:

https://bejakovic.com/profitable-health-emails/

A cold email to pierce the armor of Smaug the Magnificent

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Have you ever written a successful cold email to an internet influencer, such as a marketer, copywriter, or business owner with a large online following?

Over the years, I’ve written dozens of cold emails to such Internet personalities…

Telling them how I liked their content…

Or introducing myself and asking if I can be of any service…

Or making some kind of a pitch outright.

Almost always, these emails bounce right off, much like arrows shot at the dragon Smaug in Tolkien’s the Hobbit.

That’s not surprising. Internet influencers have thick armor protecting them against unsolicited advice, compliments, or pitches.

However, like Smaug, most Internet personalities also have weaknesses in their armor, particularly near their soft underbellies. And if you can spot such a weakness and shoot an arrow — I mean a cold email — straight at that hollow in their armor, you can get the influencer’s attention. In this way, you might even get access to the vast stores of treasure these influencers normally sleep on.

So for example, one cold emailing approach I’ve had success with has been to write to marketing and copywriting greats…

Tell them how I’ve applied some specific bit of their how-to advice…

And report the results it’s gotten for me.

In a nutshell, I’m giving them a results-based testimonial — and I’m setting myself apart from everybody else who simply writes, “Great stuff! Loved it! Keep it coming!”

Of course, in order to do this, you have to actually implement what these influencers are teaching.

This takes time and effort.

But in my own personal case, whenever I’ve sent a cold email like this, I’ve gotten back an enthusiastic response even from unreachable personalities…

And on a few occasions, I’ve even gotten some treasure as a result.

If you do take this approach to reaching influencers, write me an email and let me know how it’s worked for you.

Let me steal your underwear

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One afternoon in October 2018, a strange man showed up at an open house in Michigan.

He trailed around the house for a bit, pretending to be checking it out.

He then walked down to the basement. That’s where the washer and dryer were.

He walked over to the dryer, took one quick look around, and reached in. He pulled out a pair of men’s underwear, then another. He stuffed both pairs of underwear down his own pants, walked back upstairs, and left the house.

We know all this because it was captured on a security camera. In spite of the recording, the man was never identified — and the stolen underwear never recovered.

The lesson being, be careful who you let into your house to wander around…

Or, when you hire a copywriter — and allow him to wander around your business.

After all, in order to have a copywriter write effective copy for you, you often have to show him how your business works from the inside out, in complete detail.

For example, in my time working with various clients, I’ve had access to entire back-end funnels… Names and addresses of all customers… Profitable lead-gen sequences… Secret lists of JV partners… And complete product lines of books, videos, and courses.

If I were the pilfering type, I could have taken this information and cloned these clients’ businesses — or at least portions of them.

And in fact, I’ve heard stories from business owners who have had exactly this happen to them.

I’d like to tell you there’s a simple way to avoid this in your own business.

But I’m not sure there’s any better thing to do than to go by a copywriter’s reputation, or your own gut feeling about who is trustworthy.

Like I said, I’ve been given access to a ton of business underwear in my life. I haven’t stolen a single pair.

And even if you let me steal your underwear, I promise I won’t.

Maybe you don’t find that convincing enough. So  if you prefer to write your own copy for now, I can understand. In that case, you might get some good ideas in the following book — which is based on my work with lots of other clients:

https://bejakovic.com/profitable-health-emails/

Cry me a river, Smartcar — and build yourself a moat

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Yesterday, I read a bitter blog post by the CEO of the company Smartcar.

Smartcar is a small, 20-person company developing software that allows app developers to connect to smart cars.

And it looks like Smartcar (the company) has just been screwed. That’s because a bigger, better-funded company called Otonomo has apparently cloned Smartcar’s product, down to the API documentation.

And that’s what the CEO of Smartcar was railing against yesterday. He said Otonomo’s actions are illegal, wrong, and a rip-off.

To which I say, cry me a river. What did your expect would happen if your product started to show promise?

I personally think there are a couple of lessons in here.

First, it’s a good idea to learn about basic business principles rather than blindly following your passion and hoping this will carry the day.

For example, Warren Buffett, billionaire investor and currently the third wealthiest person in the world, has long talked about his castle-and-moat approach to investing. Says Buffett:

“We’re trying to find a business with a wide and long-lasting moat around it, protecting a terrific economic castle, with an honest lord in charge of the castle.”

I don’t know about Smartcar’s economic castle and the honesty of their lord, but they clearly didn’t have an adequate moat.

Not a surprise, because as Buffett says, “most moats aren’t worth a damn.”

So what makes a good moat? Buffett gives a few categories (the specific examples below are mine):

Being the low-cost producer (Walmart)…

Having an unassailable natural franchise (VMware)…

Having a clear technological advantage (Google)…

Occupying a strong position in the consumer’s mind (Apple).

Hopefully you’ve already one or more of these in place to protect your business.

And if you want to make your moat deeper, wider, and filled with hungry crocodiles, here’s how to occupy a stronger place in your consumer’s mind — without being Apple.

The key is to inform your consumers about all the great stuff your product or service will do for them…

To inform them frequently…

And to do it in a way where they still enjoy hearing from you, rather than being worn out by the constant thud of the selling hammer.

If that’s what you want to do, I’ve got two resources that might help.

The first is a list of 12 books, blogs, and courses on copywriting and marketing — which I personally found most useful when I was starting out.

The second is my own daily emails on marketing and copywriting.

Conveniently, you can get both resources with one simple action. And that’s by signing up with your email at the link below:

https://bejakovic.com/copywriters-hero/