How to infect customers with the desire to do what you want

Envy the killifish.

Normally a shy and reserved animal, the killifish is always a bit nervous. It’s always looking left and right, trying to avoid danger and trouble.

It’s not a great way to live.

But for a few days of its life, everything changes for the killifish. It’s suddenly filled with energy and passion. Its fears melt away and it finds itself enjoying the wonder and joy that was always there, surrounding it.

In its new-found optimism, the killifish swims up to surface of the water, splashes in the sun, and even turns its scaly belly to the sky for the pure pleasure of it.

And then, a seagull or some other predatory bird, spotting the shiny belly of the killifish glistening at the surface of the water, swoops down, snatches the killifish, and swallows it whole.

Turns out the killifish had actually gotten infected by the Euhaplorchis californiensis parasite.

​​The E. californiensis gets into the brain of the killifish. It messes with its serotonin and dopamine levels. In this way, it makes the normally wary fish action-oriented and fearless.

And here’s the key point:

The parasite does this not out of spite, and not out of random destructiveness.

Instead, the parasite does it because getting the killifish eaten by the seagull is crucial to completing the parasite’s own complex lifecycle (a bizarre story, one that’s worth looking up).

A couple days ago, I wrote an email about tying in your marketing emails to news items.

I wrote something about princes Harry and William, and about “unity.” Then I stumbled onwards, towards my point and sales pitch.

Honestly, that email was nonsense. It was something I did just to demonstrate the point I was talking about. I would never write an email like that if I were trying to really sell something. I wouldn’t ramble on about a random news item and then milk it for some kind of aimless point.

Because here’s something I’ve learned from the best marketers out there:

The best marketers don’t just tell vulnerable personal stories, or just share interesting news items, or just make mind-expanding analogies.

In other words, they don’t just share ideas or provide changes of perspective for the sake of being helpful, friendly, or educational.

Instead, they do everything — story, news, change of perspective — for the sake of furthering the sale.

Perhaps that’s super obvious to you. In that case, you’re smarter than I am, because it took me some time to realize. When I did realize it, it was a huge mental shift that changed both how I consume marketing and how I produce marketing.

Now, it’s popular in the marketing world to say your marketing should be all about your prospect, and not about you.

And maybe that’s true.

But what’s not true is that your marketing should be about who your prospects are, what they want to become or achieve, and how your product or service can help them get there.

Instead, here’s the key point, once again:

Your marketing should be about what you want your prospects to do, and the beliefs they need to have in order to move in the direction you want them to go.

Maybe that sounds mercenary or even parasitical.

Maybe it is. ​​

And maybe it raises the question, if what you are reading right now is marketing, then what is it I want you to do, and what do I want you to believe?

I’ll leave the question of beliefs hanging for now.

As for what I want you to do, I just have an offer, my free daily email newsletter. It’s for you to decide whether you are action-oriented enough to take me up on this offer. In case you feel that you are, here’s where to go to sign up.

In defense of bad headlines

I like to get my contact with the world through a news board called Hacker News. It works just like other news boards — popular and interesting article stick around for a longer time. In general, even the most popular articles stick around for only a few hours.

Yesterday, I went on Hacker News and I saw a terribly uninteresting article had appeared on the front page. The headline ran:

“What’s SAP, and why’s it worth $163B?”

“Geez,” I said, “who cares? I know all I need to know about SAP. It’s some big enterprise software company. Why would I ever want to read more about that?”

So I ignored this article.

And I had to keep ignoring it because a few hours later it was still there, getting more and more upvotes.

This morning, I sat down on a park bench with a croissant and checked Hacker News again. “What’s SAP” was still there, with about 10x the average upvotes of all the other posts on the HN front page.

I sighed, hung my head, and clicked to read this stupid article.

​​And you know what?

It was fascinating.

I won’t repeat the article here. I will just tell you that it put the current moment into a bigger context and taught me something new about my world. (And yes, that new thing was about enterprise software.)

But this article did more than that.

For example, did you know that until the 1990s, 90% of software sold was custom-built, and not off-the-shelf?

Of course, today, it’s the exact opposite.

Which made me think about the direct response business. Could we be in a similar, pre-1990s situation right now when it comes to DR marketing funnels and sales copy? As in, 90% of copy today is still custom-written, instead of off-the-shelf?

You might say it’s a stupid question, and that it’s impossible to have off-the-shelf sales copy and marketing.

​​Or you might say it already happened, with companies like Clickfunnels, and with niche marketing providers like Vyral Marketing for real estate agents.

Whatever.

The point of this email is not this question of custom-built vs. off-the-shelf marketing. The point is simply that the “What’s SAP” article got me thinking in a new way.

And that’s really what I want to share with you today. A defense of bad headlines.

Because if you find yourself magically attracted to a headline — “I gotta read this!” — odds are good it’s because you are looking for confirmation of previously held views… or perhaps some small update on a topic you already know too much about.

On the other hand, when you find yourself completely repelled by a headline (“What’s SAP”), it might be time to stop and say, “Sounds horrific! But let me see what this is about.”

A couple days ago, I shared a talk given by a very successful and very influential marketer, Dan Kennedy, about thriving during a recession. In that talk, Dan said:

You pay attention to everybody else who’s in your business. It’s like being Amish. It works just like real incest. Everybody gets dumber and dumber and dumber until the whole thing just grinds to a halt.

So you can’t do that. You’ve got to pay attention outside your little Amish community of jewelers or carpet cleaners or whatever it is that, up until tonight, you thought you were.

You’ve got to pay attention to other stuff because you ain’t going to find any breakthroughs in the five other people standing in a circle looking at you. They aren’t any smarter than you are. They are probably dumber than you are.

I think that covers the M and the B in my M+B+C email formula. Now as for that C:

You might or might not already know that I offer an Email Marketing Audit.

So far, I’ve been selling my Email Marketing Audit by referring to results I have achieved for businesses I’ve worked with. The increases in conversion rates in email funnels… the millions of dollars of sales made by writing emails and managing email lists.

But there’s another good reason you might want to get me to look at your email marketing:

​​My non-Amish breadth of of experience in this field.

Off top of my head, I’ve consulted and worked on email funnels to sell weight loss supplements… shipping containers… pet supplies… sex and dating info products… essential oils… Internet marketing… fermented food preparation kits… realtor services… and real estate investing education.

Do you think this breadth of experience might help you and your business get out of incestuous and closed-minded marketing practices?

In case you do, ​​here’s where to go to get my Email Marketing Audit:

https://bejakovic.com/audit

Regular price: Very expensive. Recession price: Very expensive

Back in 2009, as the mortgage crisis turned into a recession, a men’s clothing store in NYC put up signs in its storefronts that said:

“Cashmere sweater: $2,500. Recession price: $2,500.

“Lamb’s fleece jacket: $11,000. Recession price: $11,000.”

As you can probably imagine, some passersby burst into the store, fuming and asking to speak to the manager about the shameless tone of those ads. And at such a time!

But other passersby saw the sign, remembered that they urgently wanted to splurge on something expensive, and came in and bought an overpriced lamb’s fleece jacket.

Fast forward to today:

I don’t read the news and so I was convinced that we are now in a recession, and have been in one for some months. But I did check the news just now, and it turns out to still be a matter of uncertainty, of anxiety, of will-he nill-he, of how-do-you-define-it. A few things are certain:

1. The economy has shrunk for two quarters in a row

2. Stocks have lost 18% of their value since the start of the year

3. Ocean shipping rates have plunged 60% this year

So do all those useless numbers that mean it’s time to raise your own prices to shameless levels… keep them there in spite of the current and coming economic pain… and even proudly advertise the fact?

Well, that’s for you to decide. To help make up your mind, you might want to give a listen to the talk below. It was given by crusty but highly successful marketer Dan Kennedy, back in 2009.

I first listened to this talk two years ago, during “these uncertain times” of enforced lockdowns and economic inactivity. It was one of the most enlightening marketing talks I’d heard in a long while. It remains so, and so I revisit it from time to time.

Only thing is, if you’re easily offended, you’ll definitively want to skip this talk. In fact, Dan Kennedy says at the start that, out of the thousands of talks he’s given in his life, this was the only time he got a complaint letter ahead of the talk itself, and not just after.

So consider yourself warned. If you’re still up for it, here’s where to go:

https://mikecapuzzi.com/dan-kennedy-presentation/

My “War of the Worlds” warning for copywriters and marketers

I’ve been studying Spanish, and so I was both pleased and displeased to find a bunch of Spanish-language NPR podcasts that cover Latin America.

Pleased, because the podcasts are obviously interesting, as I will show you in a second.

Displeased, because the podcasts are really above my level. For example…

I had to listen to the first podcast three times. And then I followed along twice more with with transcript, just to make sure I understood it.

​​I’m not sure would have done that for the Spanish learning alone, but the podcast was relevant to this newsletter.

​​In a nut, here’s the story:

On Saturday, February 12, 1949, a local radio station in Quito, Ecuador put on a “radio novella” of the War of the Worlds. “The Martians are coming!”

As you probably know, 11 years earlier, Orson Welles had put on the same in the US.

​​In spite of real-life panic and outrage that Welles’s radio drama had created, for some reason the Quito people thought it would be a good idea to do the same.

And so, a few minutes after 9pm, as a popular musical duo played on the radio, the announcer came on and said,

“We interrupt this musical evening to bring you an urgent news update. According to the information of our reporters…”

According to the information of their reporters, Martian spaceships were attacking Latacunga, a town a few hours away from Quito.

The Martians destroyed Latacunga and then started advancing. With lightning speed.

You can guess how it went from there:

As the Martians progressed towards Quito, the Quiteños listening to the radio, which included pretty much everybody on a Saturday night, became panicked.

​​Some hid in cupboards and others started running and screaming in the streets. Still others took refuge in churches, praying for some kind of divine help. A bunch of people confessed their infidelities to their husbands or wives.

So you could say the “Guerra de los Mundos” was both a big success and a huge disaster, much like the Orson Welles original.

But here’s where the story takes a twist. Because when the radionovella finished, the radio announcer came on and said,

“It was all just a show, people. There are no Martians. Calm yourself, and enjoy the rest of your night.”

The panicked and agitated Quiteños didn’t calm down. But they sure enjoyed the rest of their night.

A large mob assembled outside the Radio Quito building. As the radio employees huddled inside, the mob started throwing bricks and stones at the windows.

And, because at the time it was common to walk around the largely unlit Quito with kerosene torches, the mob started lobbing these at the building as well.

Soon the building set on fire.

The angry mob brought cans of gasoline to add fuel to the fire and make sure the entire building burned down. When firefighters came to try to put out the flames, the mob drove them away. “If you so much as pour out a drop of water,” the mob threatened, “we will kill you.”

Eventually, the police managed to disperse the mob and the firefighters put out the fire. But by then, eight radio station employees had died from smoke inhalation and from burns.

What’s more, another dozen Quiteños died from heart attacks during the transmission. At least a few people jumped to their deaths from tall buildings rather than be annihilated by the Martian rays.

The next day, the Radio Quito building was completely burned down.

Leonardo Páez, the director of Radio Quito who had written and produced the “Guerra de los mundos,” had managed to escape through a window to an adjacent building. He was now on the lam, hiding from the angry mob. Eventually, he would be forced to run away to Venezuela, never to return.

Curious story, right?

And like I say, relevant to this newsletter, which is about copywriting and marketing.

A few weeks ago, I heard a successful copywriter talk about his prospects as NPCs – non-playable characters. Basically, nonentities, without a soul, who are only there to advance your own quest.

From what I could understand, this copywriter was talking about it from perspective of,

​​”What does it do to you, as the copywriter, to interact with people in this way, and to treat others as just a means to your end?”

It may be bad for you psychologically.

And who knows. There might even be serious real-life consequences.

Like when you write a lead predicting the imminent End of America is here so you can sell stock picks… or announcing that fruits and vegetables are toxic so you can sell a greens powder… or breathlessly announcing an invasion of Obama clones, coming for your children, so you can sell a crank-powered radio…

In those cases, and even in less dramatic ones, who knows. Maybe one day an angry mob shows up outside your workplace and starts to throw kerosene torches at your windows.

But probably not, right? After all, the Internet provides us with way more insulation and security than those people at Radio Quito had.

Anyways, I don’t have a point here. I just wanted to tell you this NPR story and maybe get you thinking a bit. And also, to remind you I have a daily email newsletter. In case you’d like to sign up for it you can do that here.

The next “greatest living copywriter”

In response to my “Long-form copy is finally dead” email yesterday, a reader named David wrote in:

So Gary is the Greatest “Living” Copywriter rn. And that’s great. I agree with you.

But I couldn’t help but wonder, if he dies (and I’m not wishing that he does), who’s going to become the Greatest?

I’m thinking top contenders are Stefan, Evaldo, Ferrari and Haddad.

But I have no clue what the metrics are for choosing these kind of things. It’s just a thought that ran across my mind.

Anyhow thank you for your emails. I enjoy my time reading them.

Rather than who will be the next greatest, I can think of a more interesting and useful question:

Why would any person not named Brian Kurtz possibly think that Gary Bencivenga is the “greatest living copywriter?”

After all, it’s not there in the copy. There’s no way to rank “copywriting greatness” by staring at a bunch of sales letters.

It’s also not about results. Again, unless you are Brian Kurtz, who had a chance to compare the sales made by Gary’s copy to that of some other copywriters, you have no direct knowledge of Gary’s results.

So what is it?​​

Well, if you’re anything like me, and I imagine David above, you believe Gary is so great…

Because you’ve heard people like Brian Kurtz say so…

… because you’ve heard of Gary’s farewell seminar, which cost something $5k to attend and which brought together 100 successful DR marketers and copywriters, people like Gary Halbert and John Carlton, to sit and listen to Gary for three days…

… because thanks to email newsletters like this one, you’ve heard Gary’s name mentioned a million times, often with the attached tag line, “greatest living copywriter.”

And if I had to speculate on the rather fruitless question of who the next greatest copywriter will be, I think it will be something similar. Just as something similar applies to you.

Whether you’re a copywriter or a marketer who sells on authority and personality… whether you’re self-employed or under somebody else’s thumb… whether you’re new at the game or been at it for a while…

Your positioning and ultimately your success are much less about any metrics you can point to, and much more about the legend that emerges around you, or that you create for yourself.

That might be something that’s worth thinking about.

I’ve done some thinking about it myself. And I’ve concluded that, at least for the moment, I’m not in the “being a legend” business.

That’s why I’m happy to contribute to Gary’s legend instead of building up my own.

As befitting Gary’s legend as “greatest living copywriter,” I put him first in my 10 Commandments of A-list Copywriters book.

​​If by some chance managed to miss or resist my continued attempts to sell you that $4.99 book, here’s where you can find it, along with Gary’s irresistible commandment:

https://bejakovic.com/10commandments​​

Ideal positioning for coaches, consultants, and I would also add, copy chiefs

Back in the days before mammals evolved, I used to lurk on Reddit, specifically the r/copywriting subreddit.

It was almost entirely a giant waste of time. Each day would be a new pile of worthless posts like:

“I just rewrote this Heinz ketchup ad, what do you guys think”

“Ugh how do I get clients”

“Is it really true that copywriting can make you millions”

But, every Mercury retrograde or so, a little bit of gold dust appeared among all the mud and sand.

So for example, somebody once asked a question about the “essential Dan Kennedy.” In other words, out of the millions of words of written content and thousands of hours of recorded seminars and courses that Dan has produced, where to get started?

One guy, apparently a big-time DK fan, wrote up a very thorough comment in response.

I won’t reprint it here. You can look it up on Reddit if you’re curious.

But at the end of his 1,052-word comment reviewing the best Dan Kennedy material, this guy added in something unusual. Something that wasn’t created by Dan. In fact, a Hollywood comedy.

“This is a movie that Dan has said shows the ideal positioning you want to have as a coach or consultant,” the Reddit DK fan wrote.

“Aha!” I said. “Finally something to pay for all those wasted hours on Reddit.”

The movie in question is called The Muse. It was made in 1999 by Albert Brooks, who also stars in the lead role, along with Sharon Stone, Andie MacDowell, and Jeff Bridges. It even features cameo appearances by Martin Scorcese, Rob Reiner, and James Cameron.

I watched The Muse a couple years ago, right after reading that Reddit post. I rewatched it again last night.

It’s cute but not great. But that’s not the point.

The point is I can see why Dan recommends it as an illustration of the perfect positioning for any coach or consultant.

And I would also add, maybe even the ideal positioning for for any highly successful copy chief.

At least that’s what I thought a few weeks ago. I was reminded of The Muse while listening to a certain very successful copy chief talk about the yearly retreats he takes his team on.

​​During the retreat, this copy chief and his copywriters don’t talk copy or marketing.

​​Instead, they just go for hikes and listen to music in synchrony. It reminded me of the aquarium scene in The Muse.

Anyways, if you are a coach, consultant, or maybe even copy chief, The Muse might be worth a look. Or not.

What’s definitely worth a look, or not, is my daily email newsletter. There tends to be a lot of mud and sand, but occasionally some gold dust in there as well. In case you are curious, you can sign up for it here.

My takeaways from yesterday’s informal survey now that I’m out from under a mountain of virtual mail

I’m way behind schedule today because I spent much of the day buried under a virtual mountain of virtual mail. And each time I clawed my way to the surface, gasped for air, and pulled out a stray bit of virtual paper from my throat, another batch of virtual messages landed on top of my head and buried me again.

The context:

Yesterday, I asked my list what the most recent podcast they listened to is. I also offered a little bribe to get people to respond.

An arenaful of people took me up on my offer and wrote in with their most recent listened-to podcast. As a result, I found out some interesting things about my readers:

1. They listen to more business-related podcasts than purely fun or general-interest podcasts. It was about a 60-40 split.

2. The podcasts that came rolling in were extremely diverse. In spite of all the responses I got, there were very few duplicates.

3. The one marketing podcast that did pop up multiple times was the Chris Haddad Show, in particular the episode with David Deutsch.

4. The general interest/purely fun category was broken up into three main groups: 1) self improvement (by far biggest), 2) comedy (second biggest but relatively small), and 3) truly off the wall stuff. A few examples of the last category:

“I’ll be honest — it was Words In The Air, a spoken-word poetry podcast that’s completely useless to you”

“Something to Wrestle with by Conrad Thompson and Bruce Prichard. It’s an insiders view of the WWE from the days of Hulk Hogan, through Stone Cold, up to today.”

“Recently, while on a five hour drive… My wife made me listen to this podcast where women tell their birthing stories. It was horrible.”

There are two takeaways I can make from this. Maybe they will be useful to you also:

The first is that if you keep writing daily emails long enough, then people on your list begin to be a composite of you and your interests.

After all, points 1,2, and 4 above describe me and interests pretty well (except for the birthing thing).

​​As for #3, I’ve listened to an episode of Chris Haddad’s podcast once, though that was the episode in which my name and my 10 Commandments book were mentioned.

My second takeaway is that Ben Settle might be right.

Ben said somewhere, probably in one of his emails, that he never surveys his list about what products to create next. He doesn’t ask people or about their tastes either. Or their preferences.

​​The only worthwhile survey question, says Ben, is what people bought last.

That was why yesterday I asked for just one podcast, and the most recent one you listened to. I believe this produced a much more honest and insightful survey than had I asked, “What are some of your favorite podcasts?”

Anyways, I now have a lot of good info for when I do decide to make a podcast push.

That won’t be right away. I still want to put out some new offers first.

I also plan to convert some of the offers I’ve launched already into offers I can promote all the time.

All of which means, I might not be offering my Email Marketing Audit much longer.

If you have your own email list, and it’s making you some money, then my quick and easy audit could be worth a lot more to you than I charge for it.

You can find out more about it at the link below. And if you are curious about it, then I can repeat yesterday’s message:

The perfect moment is now. The moment never was this good. It might never be this good again. So to get started while this window of opportunity is open:

https://bejakovic.com/audit

I just remembered Cialdini’s best way to teach anybody anything

I’ve just awakened from a hypnotic trance.

I spent the last 16 minutes watching a video of a fridge repairman from Alabama disassembling a failed fridge compressor.

As my hypnotic trance cleared, I began to marvel at this mystery.

After all, I don’t have a fridge compressor to fix. And I’m not looking for DIY advice.

In fact, I have zero interest in fridges or handymanism. I wasn’t familiar with 95% of the technical terms the fridge guy was using. I really could gain nothing practical or pleasurable from his 16-minute video.

So why did I watch it, with rapt attention, from beginning to end?

Perhaps, you say, I was just looking to waste time instead of writing this email.

I certainly do like to waste time instead of working. But why not waste time doing something I like, like reading the New Yorker, or watching some Bill Burr on YouTube?

No, it wasn’t that.

But perhaps, you say again, I just enjoy feeling smug and right.

After all, the dead fridge compressor was from 2009. And the fridge repair guy specializes in maintaining long-running, old fridges that go back to the 1940s. So maybe I was just looking for confirmation of my belief that old is good and new is worthless.

Maybe. But if that’s the case, why did I have to watch the video, and all 16 minutes of it? I mean, the video’s title gave me all I really needed to feel smug:

“Declining quality of consumer-grade products – 2009 fridge compressor autopsy…”

So no, it can’t be that.

But perhaps I just wanted to share something cool with a friend.

Even though I have no interest in handymanism, I do have a friend who is into it. I wanted to forward him this video, and maybe, you say, I just wanted to make sure it was worthwhile.

But that doesn’t hold water either. After all, this video popped up on a news aggregator I frequent, where it got 2-3x the usual number of upvotes. That’s a lot of tacit endorsement of quality. And I could tell within just the first minute or two that my friend might find this video interesting, and that I should send him the link.

So why did I myself watch the entire thing?

In trying to figure out the answer to this puzzle, I jumped back to a critical point in the video at minute 5:54.

The fridge guy has just tested whether the compressor failed because of electrical failure. No, it turns out, it wasn’t electrical.

So he decides to cut open the locked-up compressor and see what’s going on inside. As soon as he cuts the compressor open, the motor moves freely, and is no longer locked up.

The fridge guy is in wonder.

“I don’t understand at all,” he says. He decides to try to power the compressor up again. “My guess is it still won’t start.”

“Aha!” I said. “I get it now!”

Because I realized what was going on. I realized why I had been sucked into this video so hypnotically.

It was the structure of the way the fridge guy was doing his compressor autopsy.

He was using the exact same structure I read about once. A very smart and influential professor of persuasion spelled out this structure in a book, and he said it’s the best way to present any new information and teach anyone anything.

I don’t know if the fridge repair guy had been secretly reading the work of this professor of persuasion.

But I do know that if you’re trying to teach anybody anything, whether in person, in your courses, or just in your marketing, then this structure is super valuable.

It makes it so people actually want to consume your material. They will even want to consume it all the way to the end (just look at me and that 16-minute fridge video).

This structure also makes it so the info you are teaching sticks in people’s heads. That way, they are more likely to use it, profit from it, and become grateful students and customers for life.

And this structure even makes it so people experience an “Aha moment,” just like I did. When that happens, people feel compelled to share their enthusiasm with others, just like I am doing now with you right now.

You might be curious about this structure and who this professor of persuasion is.

Well, I will tell you the guy’s name is Robert Cialdini. He is famous for writing the book Influence. But the structure I’m talking about is not described in Influence.

Instead, it’s described in another of Cialdini’s books, Pre-Suasion.

Now, if you read Daniel Throssell’s emails, you might know that Daniel advises people to skip Pre-Suasion. He even calls it the worst copywriting book he has ever read.

I don’t agree.

Because in Chapter 6 of Pre-Suasion, Cialdini spells out the exact structure I’ve been telling you about. Plus he gives you an example from his own teaching.

This is some hard-core how-to. ​And if you ever want to get information into people’s heads, and make it stick there, for their benefit as well as your own, you might find this how-to information very valuable.

In case you want it:

https://bejakovic.com/presuasion

I’ve decided to let Adam Neumann act as my personal advisor on all personal branding and positioning matters

A few weeks ago, a friend clued me into an amusingly shocking fact:

Adam Neumann is back.

You might remember Neumann as the former CEO of WeWork. ​​Handsome, charismatic, and prophet-like, Neumann built a $40-billion company, only to have it all crash down as the WeWork IPO failed. ​​In the wake of that, news reports exposed WeWork’s flimsy business model and the cult-like culture that fluffed it up for investors.

After Neumann was forced out as CEO, he was disgraced in the media as a grifter, hype artist, and woo-woo crackpot whose delusional self-belief infected others. “Serves you right for getting so big so fast,” cackled the little men at the Wall Street Journal and Vanity Fair, “you’ll never work in this town again!”

Well, like I said, Neumann is back. Is it really any surprise?

He now has a new company, something to do with climate and crypto. He has raised $70 million for it already.

Will this new MacGuffin turn into another multi-billion-dollar venture?

Maybe it will. Maybe it won’t. One thing is for sure:

Adam Neumann does some very important things very right.

For example:

Steve Jobs biographer Walter Isaacson once said that Neumann reminded him of Jobs. Some time later, Neumann claimed that Isaacson might write his biography. (Isaacson apparently never considered writing such a book.)

Another example:

Jamie Dimon, the billionaire CEO of JP Morgan Chase, lead a round of investment into WeWork. As a result, Neumann called Dimon his own “personal banker” and said Dimon might leave JPMorgan to run Neumann’s family investment office one day. (Dimon apparently never had any plans to leave JPMorgan.)

You might think these are examples of braggartly and grasping status-building. But I think it goes much deeper than that. I will have more to say about it, and probably soon.

For now, I’d like to announce that I’ve decided to allow Adam Neumann to act as my personal advisor on all matters personal branding and positioning. I respect Adam’s skills and instincts within this sphere. And I always look to surround myself with the best advisors, associates, and underlings. Adam is definitely fit to be among my inner circle.

It might take a bit of time for word to reach Adam that I have decided to let him become a trusted advisor to me.

In the meantime, I will continue to offer you the chance to transform your own business through my consulting service.

Once Adam joins my team, I might raise my consulting rate to $100k/hr and a 20% stake of your business. Or I might just drop the consulting and focus on my own more lucrative projects. We will see what input Adam has to give me on the matter.

For now though, you have the opportunity to have me help you elevate your offer, wow your clients and customers, and even position yourself as a prophet in your industry. In case you want a piece of the action:

https://bejakovic.com/consulting

60% of the time, flattery works every time… but what about the other 40%?

Last night, as I sometimes do, I started reading a book. The opening scene was very instructive, and I want to share it with you:

Myriel, a lowly French priest with a shadowy past, is waiting in the lobby of a great cardinal.

​​The time is 1804, and Napoleon has just been crowned emperor.

As the priest is waiting, Napoleon himself suddenly enters and starts to cross the lobby.

The priest stares at Napoleon. ​​Napoleon, a little peeved at being stared at, snaps and asks the priest what he’s on about. The priest responds:

“Sire, you are looking at a good man, and I am looking at a great man. Each of us can profit by it.”

That evening, Napoleon asks the cardinal what the priest’s name is. A few days later, to everyone’s surprise, the lowly priest is promoted to bishop.

Now as you probably know, flattery will get you everywhere. In fact studies show that 60% of the time, flattery works every time.

But what about those missing 40%?

Why is it that sometimes you stand up on your tippy-toes, look adoringly at a person you admire, shout at them how great you think they are… and they just frown, mutter an uncomfortable thanks, and hurry out the room?

Well, in my opinion, what’s missing in those cases is the other part of the lowly priest’s message above.

​​In many situations, it’s not enough to flatter the other person as being great. You also have to paint yourself as somebody good, somebody deserving.

Most people enjoy being flattered. But many people don’t like displays of servility.

So if you claim, or even better show, that you are somebody worthwhile, this does two things.

One, it keeps you from looking servile.

Two, it makes the flattery more meaningful — since it’s coming from somebody good and deserving.

That’s my bit of advice to you if you ever want to connect with people, particularly those who might be somehow higher up or further along than you are.

And now, on to something entirely unrelated:

Yesterday I wrote about my “cash buyers’ list”. That’s a term I got from the real estate investing industry. But to get on my own cash buyers’ list, you don’t need any real estate, you don’t need any cash, and you don’t need to buy anything.

That’s not to say I’m promiscuous about adding people to my cash buyer’s list. In fact, I am very very selective about who I allow onto this list.

If you didn’t read my email yesterday, and you’re curious what I’m on about, you can read more below, including how and why you might want to get onto my cash buyers’ list:

https://bejakovic.com/an-email-business-worth-0-52-billion-yes-billion/​​