Salesmanship

Notorious self-promotion for other marketers to learn from

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Here’s a puzzle for you:

The top 5 most money-making MMA fights of all time… all feature the same fighter.

He’s a short Irish guy who has lost four of his last seven fights. These days, he’s better-known for his whiskey brand and for his criminal activity than for sports or sportsmanship.

Even if you don’t follow MMA, you probably know who I’m talking about. It’s “The Notorious” Conor McGregor. So my puzzle for you is this:

Why is McGregor such a draw on TV and in real life? After all, he’s estimated to be worth over $100m and is by far the richest MMA fighter in history. Why him and not the hundreds of other MMA pros?

Maybe you say it’s McGregor’s exciting fighting style. Or his ability to knock people out. Or his boyish charm early in his career.

I say all that stuff is cool for a while. But it gets old, much like hard teaching in your daily emails gets old.

Instead, I think it’s because McGregor is a natural-born promoter. He knows how to sell himself… and he knows how to sell fights.

My point is that, if you’re in the business of persuading, influencing, or making sales, then each of McGregor’s public acts is worth studying.

Take, for example, McGregor’s Instagram post yesterday. It was about the retirement of Khabib Nurmagomedov, who beat McGregor badly two years ago, and who is now retiring with an undefeated 29-0 record. To which McGregor wrote:

“Happy retirement kid, smell ya later. Never forget who came in the game and made ye. Straight from my big Irish balls.”

Perhaps you find this arrogant or nasty or stupid. And perhaps it is. But it’s also a good illustration of something McGregor does over and over. And that’s to take every large public event in his industry… and twist it until it points back to him.

Speaking of which:

Today is the last day to sign up for the first run of my bullets course. By my calculation, you’ve got exactly 6 hours and 13 minutes remaining if you’d like to join. And if you don’t know what the hell I’m talking about… or you want a refresher to push you off the fence one way or another… then hurry here and follow the instructions at the bottom.

My whole life has been leading to this

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1. Age 7, second grade. I’m standing in front of the class and reading a little story I’d written. It’s about a yellow raincoat I had and a googly-eyed giraffe sticker on it which I tried to rip it off and give to Ivona, the girl I was in love with back in kindergarten.

Some 7-year-old monster in my class gets restless and starts to talk. The teacher shushes him angrily. “Listen!” she says. “It’s such a wonderful story.”

2. Age 17, English class in 12th grade. We break into groups of four and read each other’s college application essays. Everybody else’s essay is a dutiful list of lessons learned and life goals to be achieved. My essay is about my first time waiting at the DMV. I know when people are reading it, because they first snicker and then start to laugh.

3. Age 23, senior year of college. I’ve taken an advanced math class, thinking I might go to graduate school for the same. Well, we’ll see about that.

“Roses are red,” the intimidatingly smart professor says. I nod. I believe I understand what he’s saying.

“If roses are red,” he goes on and faces me, “then violets are…?”

My mind is blank. I can’t follow his simple reasoning. I squirm in my seat. But he wants an answer.

“If roses are red,” I start, “then violets must be… a type of common flowering plant?”

Not the right answer, it turns out. Graduate school for math? No.

Instead, pretty much my whole life has been leading me to this point right here, where I write copy for a living and I write these daily emails for fun.

Well, maybe that’s an exaggeration. In fact, it’s very much an exaggeration. But you might believe it, based on the little snippets I just shared with you.

And that’s my point. Because snippets are often all you need.

Yesterday, I gave you a Dan Kennedy story titled, “My chief asset was a cat who licked stamps.”

Part of that story was exaggeration and absurdity and humor. But there was something else. Because Dan’s story wasn’t really a story. It didn’t have a tail and horns and everything in between.

Instead, it was really a snapshot, a scene, an episode.

That’s often all you need. And in today’s world, where everybody and his cat is forcing their life to fit a “hero on a quest” story mold, you might even stand out as somebody more honest. A few snapshots from your life to add color. An episode to make a point — without making yourself out to be Luke Skywalker.

And by the way, if you want a real-life example of selling yourself for millions of dollars using this episode-based approach, track down Dan’s Magnetic Marketing stump speech. It’s available online, and it’s a great sales presentation. Plus, it’s as funny as a Bill Burr comedy special — pretty amazing, considering Dan gave these speeches almost 30 years ago.

And for more intimate snapshots from my private life, you might like to sign up to my email newsletter.

“My chief asset consisted of a cat who licked stamps”

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A few days ago, a reader of this newsletter wrote in with a problem.

He’s an expert in his field. But he feels sick telling his mess-to-success, rags-to-riches origin story. He hates hyping it up and repeating it over and over, even though it’s all true.

I can understand. So here’s an alternative. Take a look at the following background story from Dan Kennedy:

I often tell the story, when I went through a divorce and went broke I started over in info-marketing and my chief asset consisted of a cat who licked stamps.

My wife abandoned the cat and left the cat behind. We quickly came to an agreement that, if it was going to get fed, it had to do something other than hiss, and snarl, and scratch, and bite, which were unattractive attributes of this little monster.

We arrived at a working relationship where it sat on the coffee table, I sat facing the TV at night stuffing my envelopes and getting my mail ready. It sat facing me, and I took the strip of stamps and held it out and the cat licked them and then I did all my stamps.

I kept a little bowl of water there so the cat could, you know… I’m sure all that glue … but they’ve got nine lives! All the glue probably didn’t kill it, its personality probably did.

That’s the end of Dan’s story. In the presentation he gave, he moves on and talks marketing.

So what’s my point in bringing up this story?

You might think it’s humor. And yes, humor is a big part of the story above. If you can be funny like Dan, you are that much ahead of the rest of us.

But there’s something else to Dan’s story. Because it’s certainly not rags-to-riches, is it?

No, something else is going on. I’ll spell it out in my email tomorrow (click here if you wanna get it), and I’ll tell you how it’s relevant for your sales copy… or for your in-person, nose-to-nose, toes-to-toes origin story. Whether you are funny or not.

Powerful old males argument that doesn’t get used enough

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Back in 2018, a local newspaper in New York state published a racy article about actress Julia Roberts. The headline read:

“Julia Roberts Finds Life And Her Holes Get Better With Age”

The newspaper later ran a correction. Apparently they meant Julia’s roles, with an R, were getting better.

This story sounds almost fake, doesn’t it?

​​But apparently it’s true. Or at least it was fact-checked by the people at the BBC. They smugly called it a “spectacular reminder of why we need sub-editors – whose job it is to check spelling, grammar and facts in every article.”

There’s no great reason that I’m telling you this. Except one habit I have is to keep a document with unique sales arguments I come across.

Here’s one I read in a sales letter by copywriting legend Robert Collier. Collier was selling a news service for businessmen, and he wrote:

“You are paying for my services whether you use them or not, but you are paying in lost time, in needless mistakes and worries.”

This argument might be something you too can profit from. Because I don’t see this in sales copy today, but it seems very versatile.

You could use this argument to convince a prospect to buy your information product… or to engage your copywriting services… or, if you happen to be a sub-editor who can keep roles from turning into holes, to hire your eagle eyes.

In fact, that last service is something I myself could use, to keep from making needless mistakes in my email newsletter. But if occasional mistakes don’t bother you, and you’d like to get regular emails with ideas on persuasion, sales, and copywriting, then you can join my newsletter here.

“… I want to think about it”

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In a private and exclusive Facebook group I am lucky to be a member of, marketer Travis Sago asked the following:

“How do you respond to, ‘I want to think about it?'”

Travis was talking about doing one-on-one sales, rather than persuading the masses.

His question ties in nicely to my post from yesterday. That was about A-list copywriter Gary Bencivenga, and the failure he experienced when trying to sell in person.

So ask yourself. How would you respond if a prospect wants time to think about buying whatever you’re selling?

If you know online marketing, you might spike up the urgency.

“Only 72 left in stock!”

“The timer is ticking! Once it runs out, this offer will be taken down!”

“The price will go up after midnight!”

That’s not what Travis recommends. Instead, this is what he says:

“Take all the time you need. What had you considering this at all?”

That’s very clever and nuanced. It sums up, in two sentences, much wisdom that came from negotiation coach Jim Camp. Camp talked about things like going for the no… eliminating your own neediness… and using open-ended questions to get your adversary to paint a vision of his own pain.

Camp’s system was used in big ticket, multi-million dollar negotiations. Travis is using it to sell $5k and $10k and $50k offers. He says this approach has made him millions, and I believe him.

So now you know an effective way to deal with an important objection in one-on-one sales.

But what if you’re doing online mass marketing, or writing sales copy? Can you profit from Travis’s laid-back system? Or would using it be suicide?

After years of slow thinking, I have one or two thoughts on the matter. And maybe, I will share them some time soon, after the timer runs out. If you want to hear what I have to say, you can sign up for my email newsletter.

Bencivenga’s salesmanship mistake

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Master copywriter Gary Bencivenga once shared a personal story of failure:

Back in the day, Gary was working at a small direct response ad agency called Callas, Powell, Rosenthal, and Bloch.

They put out an ad in the Wall Street Journal with the headline,

“Announcing a direct response advertising agency that will guarantee to outpull your best ad.”

If you’ve been reading my writing for a while, you know how well this ad did. It attracted qualified leads like Oregon attracts aging hippies. Suddenly, crowds of qualified business owners wanted to work with CPRB. Of course, most still had to be closed in person.

So Gary went out to meet one such business owner at the guy’s office.

“Thanks for coming out,” said the businessman. “Now, tell me why I should work with you.”

(Pause for a second. And ask yourself, how would you answer this question? Do it for real. You might be ahead of Gary B, because…)

Gary, using everything he’d learned about persuasion in print, gave the businessman a show.

He listed all the proof showing how CPRB produced results… how they had worked out the perfect formula for creating winners… how they were so confident in their results that they would back them up with a creative “Either it succeeds, or you pay nothing” guarantee.

Gary talked for an eternity. He laid out his entire, irrefutable case. And then he dropped back into his seat, short of breath and a little damp from the effort.

“Sounds good,” the businessman said. “Let me think about it, and I’ll get back to you.”

​​He never did contact Gary or Gary’s agency again.

It turns out Gary fell victim to one of the classic blunders of salesmanship and marketing, the most famous of which is, “Never sell ammunition on subscription.”

But only slightly less famous is, well, let me save that for tomorrow. And I’ll tell you what Gary could have done instead, for much better effect.

But let me ask you a question:

What got you interested in reading this post to begin with? Think about that for a second. And maybe you will come up with a reason why you want to read more similar content… and why you would like to subscribe to my daily email newsletter.