Contrast

Smug, yet falsely modest

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I plopped onto my couch this morning and ripped open the latest New Yorker. I skipped the first few pages by instinct — after all, they’re just ads. “Except,” I said to myself, “that’s kind of my job?”

So I flipped back to page one.

What I saw was a two-page ad for AI company Anthropic, which makes Claude, a ChatGPT competitor.

The Claude logo took up the entire left page.

On the right page, the headline read, “Late bloomer” (including the quotes).

The body copy then went on to say that Claude might not be the first AI chatbot to market. But this was by design, the ad explained, so Claude could be so good, and so safe, and so useful as it happens to be. “We build AI you can trust,” concluded the copy

In a way, this kinda sounded like the famous Avis ad, “Avis is only No. 2,” which turned being second in a market into an advantage.

Or maybe it kinda sounded like the famous Volkswagen “Lemon” ad, which flipped quality concerns into a demonstration of higher standards.

The Anthropic ad kinda sounded like that… but it failed.

Because those headlines — “Avis is only No.2,” “Lemon” — really were objections that people were throwing at Avis and Volkswagen.

Whoever wrote this ad for Anthropic could have gone that same route by saying something like “Also-ran” in the headline.

Instead, they went the board-pleasing “Late bloomer” route, which is not any kind of insult or objection, but in fact a kind of smug self-compliment.

I can’t say whether this Anthropic ad will prove to be effective in any way, and neither can Anthropic. Because this ad is a typical “tombstone ad,” with no mechanism to track response.

All I can tell you is that this headline + body copy violate a kind of core rule of effective communication.

That rule is contrast.

If you say about a person that he is smug yet effective, then there is some tension and power in that description, because of the contrast. Plus, you get bonus points for transparency.

On the other hand, if you describe someone as “smug, yet falsely modest,” then at best you’ll confuse your audience based on what they were expecting. At worst, you’ll sound repetitive, mealy-mouthed, or self-serving, which is what I felt about this Anthropic ad.

So use contrast for power. Avoid contrast for blandness.

Also, if you haven’t done so yet, consider reading my 10 Commandments of A-List Copywriters. It doesn’t have anything to do with this email, and so I won’t pretend otherwise. The only thing I will say in favor of this book is that it’s short yet cheap. For more info:

https://bejakovic.com/10commandments

Talk different

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Today is the last day to sign up for my Daily Email Fastlane workshop, which means it’s TIME:

TIME ​​to feature bits of self-serving feedback I’ve gotten from readers who have already signed up.​​

I have one such bit below.

​​If you read on, you will see it serves my purposes perhaps all too well.

Still, it might just be worth reading for your own self, because it does also illustrate a deep marketing truth.

Yesterday, I got a message from Ashley Gainer, who is a copywriter, former journalist, and current host of the Copy Chatter podcast.

Ashley had signed up for Daily Email Fastlane, so I wrote her to ask what her situation is in regard to daily emails, and how I can make the workshop as useful to her as possible.

​​Here’s a part of what she replied:

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I’ve been sending a daily email to my list for 2+ years. Your “takes” on the how and why of copywriting and marketing in general are often so different from what I normally see with the chest-thumpers — I want to know more about your approach.

===

Ok, so now that I’ve slipped in this bit of self-serving feedback, maybe you can read it again and see that deep and obvious marketing truth:

If you want people to buy from you, even products that are kind of vague and mysterious like Daily Email Fastlane, then make sure you talk different from other people out there.

I don’t mean just talking all ungrammatical or doubling down on your own slang.

I mean fundamentally having unique things, different things, surprising things to say.

Easier said than done, right?

​​How in helminth do you come up with different, unique, surprising things to say, particularly every day?

Good news:

​​That’s one of the commonalities I’ve found among three successful daily emailers I will be using as case studies inside Daily Email Fastlane.

Honestly, I’m dissecting what these guys do as much for myself as I’m doing it for you.

Because if I could only have five fundamentals of human psychology as applies to marketing and copywriting, one for each of the fingers of my left hand, then contrast would be one of them. In fact it would be the thumb.

That’s why during Daily Email Fastlane, I’ll go into this “talk different” topic, and give you a practical technique I’ve seen used by all three of these daily emailers to say something unique as often as they like.

Daily Email Fastlane is happening tomorrow night, live on Zoom, at 8pm CET, with a replay if you cannot attend live.

But the deadline to sign up is today, Wednesday, less than 12 hours from now, at 8:31pm CET. If you’d like join me and find out how to talk different:

https://bejakovic.com/daily-email-fastlane

Reader succeeds in provoking me with a backhanded compliment

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Yesterday, a reader succeeded in provoking me with a message that started with a backhanded compliment — how my Most Valuable Email course is ‘good’ but not ‘WOOOW.’

The hackles stood up on the back of my neck as I read this.

If you’d like to be provoked also, read through my reader’s message below, and then I’ll tell you something simple but powerful about influence:

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I’m stopping by with a purpose: to finally give you my impression of MVE.

Look… The first time I read all the content, I found it “good”.

I’m not going to deny that, although I found the idea original, I hadn’t found the hook that made me say “WOOOW”.

Two weeks went by, and I found myself going around in circles to write some emails and improve my list engagement, and I decided to re-read all the MVE content.

…

I admit I have no idea what was going on in my head the first time I saw the course.

This is one of the best courses I have EVER bought.

I probably read it without much thought – the way one reads newspapers in the morning – and didn’t see how much value it had.

And I am writing this email to you after:

1. having carefully studied MVE, and
2. Having put it into practice and seen the results.

I paid $100 for this course. However, if it had cost me $500, I would have paid for it anyway (I really still can’t get over how effective and unique it is).

Even though MVE’s sales page states well everything the training comes with…

I believe the course contains MUCH more at a deeper level, and its results are better than what you state on your sales page.

Thank you for this. I understand that it is something I paid for and that is the “price”, but beyond that, I feel that selling this product is a service you are doing that is worth 10 times what I paid.

I have had good results in my newsletter, and just now it has grown more than expected and I have built an audience that I feel comfortable with – and I owe that in large part to MVE.

===

Maybe you yourself feel provoked or at least disappointed now.

Maybe you feel I’ve bait-and-switched you by promising you some genuine drama, and instead I’ve sneaked in a testimonial for one of my courses.

If so, let me work to make it up to you:

The reader who sent me the above message, Jesús Silva, “got” me with his opening.

I started off reading his email thinking, “What a jackass. Why would anybody take the trouble to write me and say something I’ve worked hard to create is ‘good’ but not WOOOW.”

By the end of Jesús’s message though, I thought this is the nicest testimonial I’ve ever gotten for MVE.

I asked myself why.

After all, I’ve had many people write me with very positive and even grateful reviews of MVE.

Why did this one impact me more?

Perhaps it’s obvious.

It’s that bit of emotional roller coastering… the swing from “‘good’ but not WOOOW”… to “one of the best courses EVER” and to thanking me for selling this course.

In other words, the second half of Jesús’s message is very flattering. But on its own, it wouldn’t have the impact that it had on me when prefaced by the hackle-raising opening.

So the point I have for you today:

There’s great power in emotional contrast.

From negative to positive… from humiliated to triumphant… from arrogant to nice… from alarmist to optimistic.

Emotional contrast is simple. But it can move people who cannot be moved otherwise… and it can can create a much stronger reaction than a one-sided appeal ever could.

But back to that “good but not WOOOW” MVE course:

I’ve raised the price of MVE dramatically since Jesús bought. Rather than the $100 I charged Jesús, I now sell MVE for $297. That’s three times as expensive. It’s a shameless price hike on the level of Martin Shkreli.

But if what Jesús says is true, MVE is still a good deal and is still underpriced, even at this new higher price.

And I can tell you I wouldn’t sell MVE at this new price if I didn’t think the education inside is worth much more, if only you only read the content thoroughly and then put it to use, growing your influence, list, and even marketing skills, faster and further than you might ever think possible.

The MVE trick takes all of one hour to learn, though you might want to go through the content twice to get it on a deeper level.

If you’d like to get started with that now, so you can start profiting today rather than weeks or months later, here’s where to go:

https://bejakovic.com/mve/

Shady and petty, or smart personal positioning?

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In 1906, magician Harry Houdini started to research an ambitious book he planned to call The Encyclopedia of Magic.

But the more Houdini worked, the more maniacal and single-minded his focus became — to discredit Robert-Houdin, the great 19th-century magician that Houdini had originally modeled himself after, down to the name.

Even the title of Houdini’s book changed. ​​First it became Robert-Houdin’s Proper Place in the History of Magic… and then, The Unmasking of Robert-Houdin.

Robert-Houdin was a hack, Houdini was effectively saying. Robert-Houdin had managed to fool magicians into thinking he was something great and original, when he was not.

Yesterday, I wrote an email about how negotiation coach Jim Camp snubbed his mentor Dave Sandler.

Sandler was a sales trainer who had influenced much of Camp’s thinking — take a look at their published works — but Camp never seems to have given due credit to Sandler for his influence or ideas.

You might call that — along with Houdini’s attack on Robert-Houdin — petty, shady, or simply inevitable human ego that crops up even among great men.

You might call it that.

But I might call it smart personal positioning.

Hear me out:

It’s undeniable that being unique, new, distinct, never-before-seen is a tremendous advantage to your personal positioning.

The trouble of course is that you’re probably not unique, distinct, or never-before-seen, just like the other 117 billion humans estimated to have ever lived.

​​We’re all quite similar to each other, and we’re all really the outgrowth of our families, friends, neighbors, coworkers, teachers, mentors, living and dead.

That might be true. But like I said yesterday, it’s not really what the human brain responds to.

The human brain responds to contrast. That’s the basis of cognition.

And what bigger contrast is there than saying about yourself, “There was darkness upon the face of the deep… and then there was light.”

So there you go. If you’re looking to improve your personal positioning, work on being more distinct, unique, new.

That’s given.

What you might not have thought about is to make yourself distinct and unique at the expense of the people who helped you get there.

It might seem like one of those unsavory and pointless things done by people who have made it to the top… but I disagree. At least about the pointless part.

People who get to the top often do things that seem unnecessary or even self-defeating — if you’re not in their place.

Anyways, that’s just an idea for you to consider.

I realize today’s message might seem a little dark, but that’s what happens if you want to reach into all corners of human nature. Some are nice and cheery… others are dark and disturbing.

If you are willing to face the dark and disturbing corners of human nature, and maybe even figure out how to work with them to your advantage, then I have an entire sub-training all about that.

That sub-training is Round 19 of my Copy Riddles program. It deals with the dark psychological things that are present in the best sale copy, which go deeper than mere self-interest.

For more info on Copy Riddles, from Round 1 to Round 20:

https://bejakovic.com/cr/