Insight Marketing

Open this email to take a little trip

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This morning, I had coffee at the little harbor in the old fishing village of Volosko, on the Croatian seaside, where my dad has an apartment.

The harbor in Volosko is very small, enough for a dozen small boats. It’s surrounded by colorful buildings with wooden shutters and blooming flowers on the window sills.

Today being Sunday, it was quiet, nobody much around, just the docked boats slapping against the sea. Somewhere a mast stay was clanging against the mast.

In the middle of the small harbor, there is a breakwater, which has been converted into a terrace for a nearby cafe. I was there this morning, with my dad and his wife, sitting in the shade, sipping an espresso and watching people walking their dogs.

I’ve been staying in Volosko for the past four days. I’ve largely had an unenjoyable time. I’m not joking.

I asked myself, how?

I realized it’s because I spent the four days at my computer, at home, mostly working. My dad and his wife have been doing the same — on their screens, maybe working, maybe just wasting time.

It’s been said, if you write sales emails, make them entertaining. Take people for a ride. Because people’s everyday lives are rather dull and limited. That’s not me being condescending. I myself am as guilty of living a dull and limited life as anybody, or maybe more so, since I sit in front of the computer so much.

So when you write sales emails, show people a scene. Take them for a ride, or a little trip. ​It will be good for your readers, and good for you too — because it will force you to look up from your own screen on occasion and see the rather rich world that surrounds you.

The last time I was in Volosko was a year ago. I traveled there for business — so I could write and send my Most Valuable Postcard #2.

If you want to see more of Volosko, and of Opatija, the bigger beachhead resort town that Volosko has merged into, you can find a bunch of photos of that inside my MVP2 below.

And besides the pictures, MVP2 also has a point — the essence of copywriting and marketing, as I see it, woven into a bunch of stories. Here’s the link:

https://bejakovic.com/mvp2/

Value is not how-to

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Yesterday’s email, about a strange scientific experiment on kittens, provoked some response.

​​One reader said I should have included a trigger warning. (“Deeply disturbing content. Cruel. CRUEL.”)

Another reader said we “look at Nazi scientists and cringe as we click our tongues” but we allow our own scientists all sorts of license.

A third reader wrote to say he loved the line, “The scientists are wearing white lab coats. The kitten is not.” He thought the line was priceless.

I highlight these responses because they focus on exactly the two things that got me about the strange kitten experiment.

​​The research was bizarre and cruel. At the same time, the image of two laboratory scientists in white lab coats, working hard to startle a kitten into blinking, was ridiculous and made me smile.

There was a point to my email yesterday. If you read the email, do you remember the point?

If you don’t remember, no problem. The point was not the value of the email.

In general, value in an email is not the how-to. Value in an email is the emotional spike it creates.

I could tell you how to create emotional spikes in your emails, but really, what would be the value in that?

Instead, I’ll just tell you that you can create emotional spikes even without talking about cruelty to kittens, without creating outrage, and without trying to be funny. In fact I’ve created a course all about the how-to of “intellectual” emotional spikes. You can find it here:

https://bejakovic.com/mve

A book that changed how I think about life, death, and pretty much everything around me

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At the start of this year, a friend turned me on to the BLUEPRINT.

To me, anything with the word BLUEPRINT in it sounds like an outdated 2011 info product. But no, that’s not what that is.

The BLUEPRINT is a project by Bryan Johnson.

Once upon a time, Johnson was a successful Silicon Valley entrepreneur. He founded Braintree, a mobile payment startup which later acquired Venmo. In 2013, Johnson sold Braintree/Venmo to PayPal for $800 million.

And then, two years ago, reclining on his piles of gold coins and sacks filled with $100 bills, Johnson decided on a whim to become immortal.

So he assembled a team of longevity scientists who devised an optimal daily protocol for him — the BLUEPRINT — including diet, 101 pills every day, training, sleep, blood testing, gadgets and widgets and non-stop optimization.

The cost? $2 million so far. The result?

Johnson says he has slowed down his pace of aging to that of an average 10-year-old. He has managed to reverse 5 years off his biological age (he is 45) and many of his organs now test as functioning at the level of 20-year-old. He says he feels better than he ever has, he’s more positive, has zero anxiety, sleeps perfectly every night, overflows with energy, and the quality of his ideas is better.

Of course, not everybody is sold. Johnson gets a lot of hate and mockery online.

It doesn’t help that Johnson vaguely resembles the T-1000 android from Terminator 2: Judgment Day, just with longer hair.

But I guess the real reason for the hate is that people see Johnson as a rich kook, a kind of modern-day Howard Hughes, on an eccentric, selfish, and self-absorbed chase.

And so I thought also. But I heard Johnson speak a while back. It turned out he’s very normal, very reasonable, and very altruistic-sounding.

His goal, he says, is to prove that it’s possible, so others believe and do it too. And while figuring out the BLUEPRINT cost Johnson $2m, it won’t take others nearly as much to implement it themselves, or to implement the 20% that gets the 80% of the value.

Whatever. I’m not here to sell Bryan Johnson to you. I just want to share something that struck me from that interview. Johnson said:

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We are accustomed to our technology improving systematically. With ourselves, we do not improve systematically. We improve a little bit, but we commit a self-destructive behavior here, we have a rise, we have a fall, we decay.

We accept that we humans decay and are eventually going to die and we become martyrs for our technology to move forward. We basically are trying to give birth to immortality through our work because we are demising. We are going to demise. And that technology is then used against us to make us addicted to all the things in the world to make us even worse.

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One thing that struck me from the above is the idea that we are trading one kind of longevity — our personal bodies — for another kind of longevity — our work.

It reminded me of a book I’d read a long time ago. This book changed how I look at the world and how I think about life, death, and pretty much everything around me.

As you might know if you’ve been reading my newsletter for a while, I make a habit of re-reading books that I found worthwhile.

And even though I read this book 10+ years ago, and even though I already had it change my mind once, I decided to make it the next book for the Insights & More Book Club.

For one thing, this book is a great illustration of insight techniques in action. For another, the core ideas in this book are genuinely novel and mind-changing. What more can I ask for in a book club focused on insightful writing and ideas?

If you’re interested in finding out what this book is, in reading it, and in participating in the Insights & More Book Club, then you’ll have to be on my email list first.

I only open the doors to the Insights & More Book Club every two months at the start of a new book. The doors are open now. But they will close again tomorrow, Sunday night, at 12 midnight PST. If you’re interested in getting in before then, sign up to my email list today, and watch out for my email tomorrow.

My diagnosis is that you’re trying to normalize rather than pathologize

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I first wrote about Pauline Clance and Suzanne Imes in this newsletter in August 2021. Clance and Imes are the two psychologists who, back in 1978, wrote a paper in which they defined something called imposter phenomenon.

The interesting thing is they called it imposter phenomenon, not imposter syndrome. From a recent article in The New Yorker:

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Every time Imes hears the phrase “impostor syndrome,” she told me, it lodges in her gut. It’s technically incorrect, and conceptually misleading. As Clance explained, the phenomenon is “an experience rather than a pathology,” and their aim was always to normalize this experience rather than to pathologize it.

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It might seem like a trivial difference, phenomenon rather than syndrome. It’s not trivial. Like Clance says in that quote, their goal was just to point out, normalize, say, “it’s okay that you feel like a faker, because others do too.”

But that’s not what the public wanted.

The public wanted a concrete disease, a disorder, or at least a syndrome — something unique and special they can point to and explain why they feel uncertain or uncomfortable or why their life is not how they imagine it. The pathological imposter syndrome does that, the wishy-washy, normal, everyday imposter phenomenon does not.

So the public took Clance and Imes’s idea, and they made it their own. Imposter syndrome.

But my real point for you is not the word choice of phenomenon vs syndrome. Sure, it is important, but it’s also the only part that Clance and Imes didn’t get right in their original paper, at least from a persuasion perspective.

My point for you is that difference between concrete vs. wishy washy, unique vs. everyday, pathological vs. normal, all of which Clance and Imes, whether they wanted to or not, definitely did get right in their paper.

People are looking for answers. They want to know to why their life is the way it is, and now the way they want it to be.

If, like Clance and Imes, you give people a satisfying answer to that eternal question, it can literally make you a star in your field, and can have your ideas spread on their own, like fire among dry brush that hasn’t seen water for years.

Maybe this entire email speaks little or not at all to you.

In that case, my diagnosis is that you’re being too nice, and you’re trying to normalize your prospects’ experiences, to give them small incremental improvements and understandings, rather than a total change in perspective in how they view their world.

My prognosis in that case is that you will struggle to be heard, and struggle to make sales. It could even be fatal to your business.

If you want a fix for that unfortunate and dangerous condition, then there’s a pill you can take. I even named it for you above.

But enough of playing doctor.

Back in my own house, the fact remains that I’m still in the process of spring cleaning. I’m throwing out old furniture and old courses, dusting off wardrobes and sales letters, and planning out how to redecorate my living room and my newsletter.

While that’s going on, I will just point you to my only book that’s currently available for sale, and also the only offer I have that doesn’t cost $100 or more. If you’re curious:

https://bejakovic.com/10commandments

We groaned when she pulled off her boots, but when she propped her feet up on the seat!

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I was on a train a few months ago. A woman sitting across from me was wearing a face mask, even though nobody else on the train was wearing one. Perhaps a sign of things to come?

The woman had wool-lined boots on her feet — way too hot for the warm and sunny afternoon. So as the train rumbled along the Catalan seaside, she pulled off her boots and propped her feet up on the seat opposite, to cool them off.

The other people around her, myself included, started exchanging looks — disgusted, amused, incredulous. And yet the woman kept sitting there, eyes beatifically closed, mask on her face, her sweaty feet drying in the sealed wagon air.

I talked to a budding email copywriter a few days ago. He said he wants to learn storytelling.

I feel there’s been a lot of mystification around that topic. It’s something like the guy who wrote a book all about breathing — you’re not breathing optimally, you need to read this book to find out how to breathe better.

People breathe fine. People tell stories fine. You don’t need a course or even a book on it. You just need to do it.

That said, there is something approaching a “secret” that makes for better stories, particularly in print.

At least that’s how it’s been in my experience. When I first heard this advice, I felt enlightened; I felt the doors of perception opening up. Maybe I’m just very dense because I needed to have this pointed out to me:

I used to think of a story as a timeline, a series of facts that need to be laid out and arranged in some kind of order. Then you pepper in details to make the important parts come alive.

“Once upon a time, I was born, a baby with not very much hair. The date was February 19, 1939. My family stock was originally from England but my ancestors had settled in Gotham City many generations earlier. My father, Thomas Wayne, a kind, gentle, mustachioed man, was a highly respected physician here…”

The secret is that you often don’t need any of this — the timeline, the explanatory facts, the logical order. If anything, they probably make your “story” less effective.

A much better option is to think comic book, to think movie, to think of a story as a series of snapshots. Even one snapshot can be enough — like that thing up top with the woman and her wool-lined boots on the train.

Anyways, that’s really the only big storytelling secret I have to share with you.

Maybe you don’t think it’s much. All I can say is that if you apply consistently, it produces real results.

And this brings me to my current offer, my Horror Advertorial Swipe File. Each of those advertorials starts out with a snapshot — scary, disgusting, outrage-forming.

​​You don’t need this swipe file to learn storytelling. But you might want this swipe file if you have a cold-traffic ecommerce funnel, and you want to squeeze more results from your cold traffic. In case you are interested, you will have to sign up to my list, because this is an offer I am only making to my subscribers. If you’d like to do that, here’s where to go.

How to make your content eternally interesting even if it’s not very “good”

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During my 11 years living in Budapest, Hungary, I walked up and down Nagymező street perhaps a thousand times. Each time, I looked up at the Robert Capa museum and I told myself, “I should really go there.”

As you might know, Robert Capa was one of the most famous and influential photographers of the 20th century. What you might not know is that the man’s real name was Endre Friedmann, and he was Hungarian – hence the museum on Nagymező utca.

I did eventually make it to that museum, and I did eventually find out some curious Robert Capa facts. They might be useful to you if you write or take photos or build elaborate Lego creations.

​​For example:

Capa published his first photo as a freelance journalist in 1932. The photo showed Russian revolutionary Leon Trotsky giving a speech in Copenhagen.

The photo is a little blurry and Trotsky’s hand is in front of his face. But there is an undeniable energy in the shot — you can almost hear the dogmatic and impassioned Marxist on stage.

Capa really made his name a few years later, in 1936. His photograph of a loyalist soldier during the Spanish civil war, falling after being shot, has become one of the most famous photos of the 20th century.

During World War II, Capa took pictures of the Allied landing in Normandy, and he took photos of the liberation of Paris.

After WWII, Capa hung out with and photographed famous and celebrated artists — Henri Matisse, John Steinbeck, Alfred Hitchcock.

There’s a photo from the summer of 1948 that Capa took, which shows an old man grinning as he holds a baby on the beach. It could be any old photo of any old grandpa with his grandson — except that old man is Pablo Picasso, and the grandson is actually Picasso’s son, Claude.

The point is this:

Capa made a point of going to out-of-the-way places, meeting important and influential people, being at the right spot at the right moment. Many of his photographs are not technically great or even very good. But they are inherently interesting — even today, almost a hundred years later — because of their content.

The past few days I’ve been promoting my Insight Exposed training. That training talks about the tools to capture snapshots, and the process for developing those snapshots into something valuable.

But what’s the content of those snapshots? If the content is plain, familiar, or uninteresting in itself, you will have to work hard to turn those snapshots into something interesting and insightful.

On the other hand, if you make a point of going to out-of-the-way places, meeting important and influential people, being at the right spot at the right moment, you won’t have to be technically great or even very good. Your work will be inherently interesting because of the content. So I talk all about that in the final section of Insight Exposed.

Insight Exposed is an offer I am only making available for people who are signed up to my email list. If you’d like to get Insight Exposed or you’d like to get on my email list, then click here and fill out the form that appears.

“How is being clever working out for you?”

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A few months ago, I went to a local old-school movie theater and queued in a line that stretched around the block. In the entire line, there were maybe three women. The rest were all guys, mostly young guys, under 25.

The movie being shown was Fight Club.

I got several valuable snapshots from that experience. The most valuable was an exchange from the actual movie, a scene in which the main character, “the Narrator,” played by Ed Norton, meets Tyler Durden, played by Brad Pitt.

The two are sitting next to each other on a plane. Tyler starts telling the Ed Norton character how you can make all kinds of explosives using simple household items. And then the following exchange goes down:

NARRATOR: Tyler, you are by far the most interesting single-serving friend I have ever met. [Pause.] See I have this thing, everything on a plane is single-serving—

TD: Oh, I get it. It’s very clever.

NARRATOR Thank you.

TD: How is that working out for you? Being clever?

NARRATOR [a little unnerved, shrugs his shoulders.] Great.

TD: Keep that up then. Keep it right up.

I read an article a few months ago, The Impotence of Being Clever. It’s one of a few related blips on my radar. Another was a second article, Beware What Sounds Insightful.

Both articles circle around the growing mass-realization that things that sound clever and insightful often aren’t — that “insightful” is a brand of shiny varnish that can be applied to any cheap furniture.

Last fall, I put on a live training called Age of Insight. It was all about exactly this brand of shiny varnish. About presentation techniques that take any idea and make it sound profound.

I’ve done a ton of thinking about this topic, and as a result, Age of Insight is the most in-depth treatment of it that anybody has created, at least to my knowledge.

Like I wrote back when I was putting on that training, I believe insightful presentation techniques will become mandatory in coming years. You will have to know them and use them, just like you have to know copywriting techniques to effectively sell a product, at least if you want to do it in writing.

There’s a deeper parallel there:

You can use copywriting techniques to sell a mediocre product. And you will sell some of it, definitely more than if you didn’t use proven copywriting techniques. But you are unlikely to sell a lot of it, or sell it for very long.

On the other hand, you can use copywriting techniques to sell a good or even great product. You can make a fortune doing that, feel good about it, and even enjoy the process for the long term.

The same with this insight stuff.

You can use insightful presentation techniques to sell a mediocre idea. And you will do better than if you didn’t use them at all.

But if you also find a genuinely novel, surprising, even mind-blowing idea, and then use insight techniques to sell that — well, the result can be explosive, and it can survive for the long term.

I’m not sure when will I re-release Age of Insight, which deals with the presentation side. But right now, I’m releasing Insight Exposed, which is about good or great “insight products” — meaning novel, surprising, even mind-blowing ideas.
Insight Exposed is only available to people who are on my email list. If you’d like to get on my list, click here and fill ou the form that appears.

Why I’ve just sent you the only Times New Roman newsletter you are likely to read today

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This past Wednesday, I found myself mystified by an article titled The Reaction Economy. It was written by a William Davies — “a sociologist and political economist” — in the London Review of Books.

Davies was complaining about Twitter, and how he is trying to wean himself off it, and how his brain screams to set the record straight whenever it sees idiotic conservative tweets. But Davies is a disciplined person, so he didn’t give in to the urge and get back on Twitter. Instead, he went and wrote a 6,276-word article in the LRB about it.

As I read this, I found myself mystified why I was reading it at all. I mean, what was fresh here? Some guy saying he wants to use social media less? Or a liberal airing his lungs about conservative trolls? Or an online pundit shaking his finger and warning me, as I nod along in silence, that social media is designed to provoke outrage?

And yet, there I was, reading, paragraph after long paragraph. I asked myself why. One small part was the good headline, The Reaction Economy. That sucked me in initially. But what kept me going had nothing to do with the actual content, which was neither new nor insightful.

I realized that the real reason I was reading was that the article was hosted on the LRB website. Beyond that, it was the formatting — 10-line paragraphs, drop capitals, Times New Roman font.

Copywriter Gary Bencivenga once told a story of how his ad agency rushed an ad into the New York Times. In the rush, the NYT typesetters set the ad with a sans-serif font. Gary’s agency complained, and the Times offered to run the ad the next week, for free, with the correct serif font. This was not a proper A/B split test. Still, the serif ad ended up pulling 80% more sales than the sans-serif ad the week earlier.

Is there really sales magic to serif font? Probably not. But we use cues all the time to decide on value, and to guide our decisions. I’ve written before how I find myself unable to spend more than 20 seconds reading a 700-word blog entry or email newsletter, but that I’m happy to read a four-volume book of 1,900 pages for more than a year.

Quality of content is a part of it, but only a part. The fact is, I use cues all the time to evaluate that quality, and I rely on past habits to determine what deserves my attention or not.

So my point for you is is, why stack the odds against yourself? Why give your reader subtle cues that your writing is skimmable, disposable, low-value fluff? The bigger principle, which I’ve seen proven in different areas of life, is: Assume people are already acting how you want them to act. Very often, they will end up doing just that.

Since you’ve read this far, I assume you must be a reader. So I will remind you that, for the next three days, until February 27th, I am opening the doors to my Insights & More Book Club. After that, I will close off the club to new members. We will start reading the next book on March 1st, and it makes no sense to have people join mid-way. The only way to join is to be signed up to my email newsletter first. If you like, you can do that here.

The quantum theory of sitcom or blowing your readers’ minds

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Two weeks ago, I wrote an email all about my futile, morning-long search for a quote about Larry David and how he ran the writers for “Seinfeld” like a team of huskies pulling a sled.

It turns out my search wasn’t entirely futile. I did come across the following interesting bit by Larry Charles.

Charles used to be the supervising producer on “Seinfeld.” In a New Yorker article, he remembered the exact moment, during the development of season three, when he was talking to Larry David and when things clicked:

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We went, “What if the book that was overdue was in the homeless guy’s car? And the homeless guy was the gym teacher that had done the wedgie? And what if, when they return the book, Kramer has a relationship with the librarian?”

Suddenly it’s like — why not? It’s like, boom boom boom, an epiphany — quantum theory of sitcom! It was, like, nobody’s doing this! Usually, there’s the A story, the B story — no, let’s have five stories! And all the characters’ stories intersect in some sort of weirdly organic way, and you just see what happens. It was like — oh my God. It was like finding the cure for cancer.

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Last November, I put together a live training about creating an a-ha moment in your reader’s brain or brains.

I did a lot of research and a lot of thinking to prepare for that training.

One thing I realized is how there’s 98% overlap, perhaps 98.2%, between creating an a-ha moment and creating a ha-ha moment.

The difference mainly comes down to context, tone, the kind of setting you find yourself in.

On the other hand, the structure, techniques, necessary ingredients, and resulting effects are all the same between a-ha and ha-ha, insight and comedy.

So maybe it’s worth looking at Charles’s quote above in more detail, at least if you want to blow your readers’ minds.

Notice what it doesn’t say:

* There’s nothing about character development

* There’s nothing about carefully crafted language

* There really nothing about the substance of the thing, rather only about the form, the structure

Maybe you find all this kind of abstract.

Maybe you’d like some more concrete stories and examples to illustrate how to take the quantum theory of sitcom above, and use it to blow people’s minds.

If that’s what you’d like, I’ve put together a course about it, called Most Valuable Email. It tells you one way, which has worked very well for me, to take Charles’s idea above and apply it to writing daily emails.

Most Valuable Email also gives you 51 concrete examples of the most successful, influential, and insightful emails that use the Most Valuable Email trick.

It’s very possible you’ve decided Most Valuable Email isn’t for you. That’s fine. Otherwise, you can find more information here:

https://bejakovic.com/mve

Joy instead of failure, hope instead of humiliation

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For the past 14 months, ever since December 2021, I have been patiently going through Parallel Lives. That’s a heavy, dusty, four-volume e-book, equivalent to some 1,900 print pages, of biographies of famous Romans and Greeks.

I’ve been patiently going through Parallel Lives so I can bring you insights that have stood the test of time.

Take Lycurgus, the legendary lawgiver of Sparta. He did such a good job training his populace that they became bees, ready to sacrifice themselves fully for the collective good of the hive. And not only physically, by sacrificing their bodies.

Lycurgus got the Spartans to gladly sacrifice their honor and burn their egos, while being told to sit down and shut up.

Example: A noble Spartan named Paidaretus was rejected when he tried to join the Three Hundred, the Spartan royal guard of honour.

Paidaretus went away rejoicing. “Wow!” he said. “I am a good man, and yet the city has 300 men better than myself. What good fortune!”

You might say this anecdote shows the power of identity. It does that, but it shows something else also.

It also shows the power of a change of perspective.

Paidaretus did not just sacrifice his ego and his honor to the welfare of his city. He did not just do it willingly. He actually felt joy over it.

That’s the power of giving somebody a change of perspective. A different way of looking at the exact same situation. Failure becomes joy, humiliation is transformed into hope.

If you’re wondering where I’m going with this, it’s to sell you something. Well, to give you a new perspective on gladly opening up your wallet.

Six days ago, I got a message from a marketer named Adrian Chann, who had recently bought my Copy Riddles program. Adrian wrote:

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I realized why your emails (and sales pages) are addicting: they are packed with a-ha moments. It’s more entertaining and enriching to read your emails then watching uninspiring Youtube videos marketers who rehash the same advice without any additional insight.

I’m a huge Ben Settle fan and open up nearly every single one of his emails, yet I ended up buying something from you rather than him (not that it is a competition). The a-ha moments you created are what got me to gladly open up my wallet!

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Maybe you got no a-ha moments from today’s email. Or maybe you did.

In any case, if you’d like to get Copy Riddles yourself:

https://bejakovic.com/cr/