Objections

The urgent opportunity of the “reverse testimonial”

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“I’d like to tell you about a huge opportunity with no downside.” If that sentence got your heart pumping, then take a breath and calm down. And then listen to what I have to tell you, because it’s very much related:

A while back, I read a book called Biz Op. It’s a confessional by a guy named Bruce Easley. Back in the 1970s and 80s, Easley ran business opportunity scams.

I’m not much for scamming people and I don’t suggest you do it either. But it’s undeniable that opportunity marketing works like magic. I’ve seen it first hand a few times when I applied opportunity marketing ideas in this very newsletter.

So all I’m suggesting today is that you occasionally take a look at opportunity marketers like Easley, and see how some of these ideas could be used in what you’re doing. I’ll get you started with an innovative idea I call the reverse testimonial.

You can find an example at the link below. It’s a page taken from a bizopp pamphlet that was one of Easley’s standards. He sent out the pamphlet to all people responding to his classified ads. And you can bet each page, including the reverse testimonial page, has been heavily tested, and heavily proven by results.

So take a look at the link below. You’ll see just how reverse testimonials work, and how you might profitably integrate them in your marketing too.

Or don’t take a look. After all, maybe you’ve got a legitimate reason not to do it right now. Like this zen-monk reader who wrote me in response to an earlier email:

“I’ll take a look later. I only get a few emails in my inbox each day, and I make sure to reread all of them several times before I let them slip away. So there’s no fear I won’t get to this soon.”

Or this second reader, who’s working in a field unrelated to marketing, and who wrote:

“I don’t need this idea right now. But I will come back to it when I will need it. In my experience, links on the internet are eternal. It’s never happened to me that I tried to open a page and got a 404 error.”

Or like this very successful and stretched reader, who once dashed away the following message:

“You don’t understand how busy I am. Sure, clicking on this link would take only a half second, and looking over the page only 3-4 seconds more. But if I kept doing that all day long, it might really add up to a few extra minutes of learning. And who’s got time for that?”

If, like these readers, you’ve got a legit reason not to click below, forget I said anything. On the other hand… huge opportunity… no downside. All you gotta do is click here:

https://bejakovic.com/reverse-testimonial

A transparent but effective marketing ploy (thanks, Jay Abraham)

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Yesterday I heard marketing coach Rich Schefren tell a “How did he get away with that?” story about the first time he bought a Jay Abraham product:

The product was supposed to arrive in a month.

But it didn’t arrive in a month. Or in two months. Or three.

When it eventually did arrive, some six months later, it came with a letter written by Jay. The letter said something like:

“Here is the product that you ordered from me and boy, are you lucky I decided to hold off on releasing it! This extra time allowed me to add in all these extra case studies and valuable modules and colored streamers that will do x, y, and z for you!”

And for the record, today, many years after this first experience, Rich counts Jay as one of his two biggest mentors.

My point being:

Jay’s ploy may have been transparent. And yet, just like canned laughter on a TV sitcom, it still served its purpose.

In fact, what Jay did illustrates one of the essential functions of marketing. So let’s see if I can do it:

You’ve probably heard me mention my book 10 Commandments of A-list Copywriters. This book is short, only 40 pages. And if I could have, I would have made it even shorter and even easier to read.

But I needed at least this many pages to cover all 10 of these commandments, the best you-won’t-find-em-on-Facebook copywriting strategies I’ve come across so far.

And since I wanted to make each of the commandments crystal clear, I also included 3 supporting real-world examples to make each comandment stick in your mind. So 40 pages really was the minimum to do all that.

Anyways, if you haven’t yet seen this book, you might find it both valuable and a quick and easy read. In case you’re interested:

https://bejakovic.com/10commandments

3 reasons to 3+ your prospect

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Negotiation expert Jim Camp promoted a technique he called 3+. Camp said to cover each point of your negotiation at least 3 times in slightly different language.

“So you’re saying you want to subscribe to my email newsletter today. Is that right?”

“Are there any reasons you’d rather wait to subscribe?”

“And if you do get to the end of this post where the optin is, would you still be interested in subscribing? Are you sure?”

Camp did 3+ because he wanted to get to a decision that sticks, rather than just a flaky agreement.

But you can do something similar to get a click or a purchase from a prospect, even a flaky one. All you have to do is repeat your basic promise at least three times.

Don’t worry about annoying your reader. You won’t annoy him, as long as you surround your promise with new info. Phrase your promise in a new and surprising way. But keep hammering away at it.

Really? Yes. Because there are at least three reasons why this 3+ stuff works in sales copy.

One is that repetition creates belief. It shouldn’t, but it does. Just look at the stump speeches of politicians, or the headlines of the major news outlets. Repeat an outlandish idea one, two, three or more times, and people will adopt it as their own.

But that’s not all. Because repetition also creates desire. You’re greasing the groove.

Promise me something once, and I only hear your words. Promise me something twice, and I’m starting to imagine your promise being a reality. Make the same promise three or more times, and I’m getting impatient for the outcome.

But there’s a third and possibly most important reason to repeat your message over and over and over. And that’s the fact we’re living in a noisy world. Your reader doesn’t hear your whole message. He is distracted. He skims. He checks his phone. His mind is elsewhere.

You think you have his whole attention. You don’t. But you can still get your message across, if you keep repeating it. How many times? At least three. More is better.

None of this is new. Almost 300 years ago, Samuel Johnson said:

“Promise, large promise, is the soul of an advertisement.”

You might already know that quote. What few people know is that Johnson kept talking after the dictaphone stopped recording.

“Yes,” Johnson said, “promise is the soul of an advertisement. But repetition, constant repetition, is the body of an advertisement. So keep repeating your promise to make it more real. Even if you get tired of it. Over and over. Because eventually, your prospect will hear you. And then he will buy.”

By the way, remember that 3+ from the start of this post? About subscribing to my email newsletter? You do?

Well, I’m not sure if you’re still up for subscribing. In case you are, here’s where to go.

Burn objections out of your prospect’s mind using nothing more than a tiny success

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What’s the Spanish word for “different”?

I don’t speak Spanish. But here’s a trick:

When a word in English ends in “ent,” you can tack on an “e” at the end. More often than not, you get the right Spanish word.

So try it now.

Tack an “e” onto “different.” You get “differente.” And that’s how the Spanish and about 200 million South Americans would say it in their own tongue. Same with persistente, permanente… you get the gist.

With a few simple rules like that, an English speaker gets around 3,000 words in Spanish for free.

Not bad. Definitely enough for basics of conversation. Also more than most adult language learners ever manage to memorize.

I learned about this in a teach-yourself-Spanish course called Language Transfer. This course is available for free online. But if it wasn’t… everything I just told you would be a hell of a thing to put into a sales letter to promote and sell this course.

Because demonstration is the most powerful form of proof.

And if you can demonstrate to your prospect that he’s already on his way… then much of his skepticism and doubt will disappear.

By the way, this is not limited to language learning only.

As just one example, there’s Gene Schwartz’s famous “BURN DISEASE OUT OF YOUR BODY” ad. It ran successful for over 20 years. I’m sure that part of its success was that, under subhead three, it gives you an exercise you can try for yourself. “Sit or stand, with your hands simply extended in front of your chest…” You will feel the energy flowing, and your heart getting stronger.

One final point:

You don’t need to give away the farm. Just give your prospect a tiny success, right there on the sales page. If you can do that, you will burn objections out of his mind. What’s going to be left is an innocent and pure desire to buy your product… and find out what else it can do.

Ok, now for business:

I write an email newsletter about marketing and persuasion. If you like, click here to subscribe to it.

“… I want to think about it”

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In a private and exclusive Facebook group I am lucky to be a member of, marketer Travis Sago asked the following:

“How do you respond to, ‘I want to think about it?'”

Travis was talking about doing one-on-one sales, rather than persuading the masses.

His question ties in nicely to my post from yesterday. That was about A-list copywriter Gary Bencivenga, and the failure he experienced when trying to sell in person.

So ask yourself. How would you respond if a prospect wants time to think about buying whatever you’re selling?

If you know online marketing, you might spike up the urgency.

“Only 72 left in stock!”

“The timer is ticking! Once it runs out, this offer will be taken down!”

“The price will go up after midnight!”

That’s not what Travis recommends. Instead, this is what he says:

“Take all the time you need. What had you considering this at all?”

That’s very clever and nuanced. It sums up, in two sentences, much wisdom that came from negotiation coach Jim Camp. Camp talked about things like going for the no… eliminating your own neediness… and using open-ended questions to get your adversary to paint a vision of his own pain.

Camp’s system was used in big ticket, multi-million dollar negotiations. Travis is using it to sell $5k and $10k and $50k offers. He says this approach has made him millions, and I believe him.

So now you know an effective way to deal with an important objection in one-on-one sales.

But what if you’re doing online mass marketing, or writing sales copy? Can you profit from Travis’s laid-back system? Or would using it be suicide?

After years of slow thinking, I have one or two thoughts on the matter. And maybe, I will share them some time soon, after the timer runs out. If you want to hear what I have to say, you can sign up for my email newsletter.