Variety is the spice of copywriting failure

Variety is the spice of life. But don’t you believe it.

The person who first wrote this idea was William Cowper, a poet. That makes sense. Creative types like poets love variety. When they evaluate their own work, they love to see variety in it.

Trouble is, markets often say different. Marketing copy is often better if it repeats the same message, in predictable ways. It reduces mental load. It makes up for the lack of attention readers give to advertisements. It creates belief by repetition.

I went to a restaurant last year when I was in Baltimore. I hadn’t been there in a long time. “Meatless muffalleta,” I said with expectation. “Oh, we’ve changed up our menu!” the waitress chirped back. “Try something else, we don’t have the muffalletta any more.” I won’t ever go back there.

Marketers often use baseball analogies. “That promo was a home run.” But you don’t see baseball players trying to introduce variety when going up to the plate. “Put a pure swing on it.” Don’t get creative.

Won’t readers get bored? No. They will thank you. The TV show Friends has been playing non-stop for 25 years. Same episodes. And if you say that’s because Friends is entertainment, then you haven’t seen Friends.

But maybe you say I’m breaking my own rule. Why all these arguments to prove one point? Isn’t that too much variety?

You’re right. It’s a weakness on my part. I’m trying to beat it out of myself. And if you’re also a “creative type” in the business of marketing, maybe try it too.

And now for something completely different:

Every day, I write an email about marketing and copywriting. I’m trying to reduce the variety and to say the same thing over and over. But I fail often and I end up saying new and unexpected things.

If you want to come watch me fail, and maybe learn something in the process, you can sign up here.