Identity

Thank you for putting back the plates

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I was at the gym a few weeks ago, headphones in, listening to the Español Con Juan podcast, when one of the girls who works at the gym started talking at me and gesticulating.

“Huh?” I said, taking my headphones out. “Sorry, what?”

“I just wanted to thank you for putting back the plates,” she said.

I must have stared at her with a look of total confusion, because she smiled and pointed to the two 10-kg plates I was holding in my hands.

“… putting back the plates where they belong,” she explained. “I think you are the only one who does it.”

It’s true. I was putting the plates backs on the rack.

But the truth is, I don’t always do that. Well, at least I didn’t always do that, not before the girl talked to me. I’ve been putting back the plates religiously ever since, like a proud little Boy Scout.

Point being?

Maybe it’s obvious. And if not, you can hear me spell it out on tomorrow’s 3rd Conversion training.

This training will be all about techniques that make your paid courses and ebooks and programs more consumable and more digestible… with the goal of getting more people to actually benefit from what you sell, so they get their money’s worth and more, and so they come back and buy from you again and again.

The deadline to sign up for the 3rd Conversion training is tonight, Wednesday, at 12 midnight PST.

The training itself will happen on Zoom tomorrow, Thursday, at 8pm CET/2pm EST/11am PST. There will be a recording which I will send out after the call, though if you can make it live, you and I both are sure to benefit more from it.

If you’d like to get in before the doors close:

https://bejakovic.com/3rd-conversion

You won’t make money by reading this email, but you might become a bit smarter

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True story:

I once knew a girl who was in the last year of law school. She had just broken up with her boyfriend, who owned some kind of online business.

The guy wasn’t willing to accept the breakup. So he called the girl and texted her, asking that they meet again so he could plead his case.

The girl said no.

The guy kept texting and asking for them to meet.

The girl politely but firmly still said no.

Finally, the guy, clever and successful businessman that he was, wrote her a message saying how he understood she is a poor law student, and that since we are all self-interested creatures, he would be willing to pay her a nice and fair hourly rate, fit for a full-fledged lawyer, if she would only meet with him for a coffee and a chat.

At this point, the girl stopped responding to the guy.

But she did tell me this story. And she laughed as she told it, as if to say “What was I doing with him?” She rolled her eyes at how warped his brain had become, and how he thought he could buy her.

I’ve been listening to a lot of Travis Sago lately. And Travis likes to say that money is tertiary.

As in, yes, money is important to most of us. But in the grand scheme of what we all want, two categories of needs are even more important.

And in fact, there are situations where money is even at odds with those two other categories. In those situations, offering money completely spoils the appeal.

Perhaps you heard how last week, after the CrowdStrike IT snafu interrupted life-saving surgeries… disrupted millions of people’s trips… and caused panic and days of extra work for businesses around the world, CrowdStrike went into damage-control mode.

They sent an email to key partners to apologize. And in addition, to show how truly bad they feel about the whole thing, they also included a $10 Uber Eats voucher.

“Your next cup of coffee or late night snack is on us!” CrowdStrike wrote.

Unsurprisingly, backlash and mockery followed all over Internet.

There’s no doubt in my mind that no backlash or mockery would have happened had CrowdStrike simply sent an apologetic email and left it at that.

So keep that in mind.

Money is tertiary.

As for what’s secondary and primary, if you think a bit about your own motivations in life, with respect to work in particular, I’m sure you will be able to figure that out.

But if you want to see how top copywriters make appeals to those primary and secondary needs, you can find that round 19 of my Copy Riddles program, which is titled:

“A sexy technique for writing bullets that leave other copywriters green with envy”

For more information on Copy Riddles:

https://bejakovic.com/cr/

What a day to fly

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“Oh what the f—”

I arrived to the airport today around 8:45am to be faced with a giant, hideous snake, made up of people and luggage, starting at the check-in counters, folding in on itself a dozen times, and finally stretching its tail some hundred yards into the depths of the terminal.

I immediately made my way for the “last call” line. Even that took almost 45 minutes before I finally made it to the check-in counter.

​​I handed my id to the woman behind the counter. ​​She wasn’t interested.

“I need proof of your booking,” she said.

“What?”

“I need to see proof that you’ve bought a ticket.”

“The proof’s there in the computer,” I said. I helpfully pointed to her computer monitor for her.

She flipped it around so I could see. It showed a booting-up window. It was frozen.

“The computers aren’t working,” she said. “I need proof that you’ve bought a ticket.”

Maybe you’ve heard. There was some giant IT crash all around the world today. America. Australia. Europe. Hospitals. Banks. Airlines.

I produced proof of booking in the end.

​​And in return, I got a flimsy piece of paper, written out by hand, with my name on it and the code for the flight. That was my boarding pass today.

I won’t go into the details of all my adventures today.

Suffice to say, the situation was a huge mess, everywhere, all at once.

As I stood there at the airport, in a crowd of thousands of people, all of us burdened with luggage, all confused, all indecisive and yet unhappy to stay where we were, I thought that this was a little sampler of what Porter Stansberry has been predicting for 15 years or more.

“End of America.” Total social collapse. A world in which things stop working, and we’re suddenly exposed and helpless.

I don’t know if Stansberry’s predictions will ever come true.

But I do know that predictions like that always get attention.

Fear works. So does greed, if you can tie it into the fear, and make a claim like copywriter Gary Halbert once did:

“How You Can Profit From The Coming Stock Market Crash And Financial Blood-Bath That Is Going To Be Caused By Cash-Rich Drug Dealers And Other Criminal Scum!”

The thing is, fear and greed can be good at getting buyers. But they might not be very good at getting repeat buyers, the buyers who actually build a direct response business.

There has to be something more.

And to find out what that something more is, today I’ll invite you to read an essay that has been ringing in my head for years.

This essay explains why the “End of America” sales letter was such a huge success, when hundreds of similar sales messages, all making the same predictions and claims, didn’t even come close.

And this analysis comes from a man who should know, because he got the sales numbers of all these hundreds of sales letters, and he got the copy to compare. Plus, he’s a master copywriter himself, who has coached and guided dozens of other master copywriters.

If you’re interested in copywriting, at all, then this essay is worth a read:

https://www.markford.net/2019/12/09/

Customers who pay you to pay you

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Right now, for the meager price of $30,000 to start, and then $10,000 per year to keep going, you can sign up to get a spot at Carbone.

Carbone is an exclusive restaurant in New York.

​​The $30k + $10k/year membership gets you a regular weekly table there.

​​Of course, you still have to pay for the food and drinks and service, which, as you can imagine, are expensive.

It turns out there are more and more such restaurants, going members-only.

They cater to people with money who want a few different things. One is better service, less waiting, and being treated with respect. Two is status and recognition. Three, and more than anything it seems, is a feeling of community.

In other words, people are paying good money to be among others like themselves, and to feel comfortable, welcome, and warm.

I’m telling you this to maybe warm up your own mind to the possibilities that are out there.

You can charge people decent money — maybe even indecent money — just for the privilege of being able to buy from you.

Of course, you do have to offer something in return — exclusivity, top-level service, a community.

Who knows? Maybe this is even a way you can charge for the marketing you give away now. Such as your daily emails, for example.

And with that, let me remind you of my Simple Money Emails program.

This program teaches you how to write emails that people want to read, and that they buy from.

I’ve only sent these kinds of emails to prospects for free.

But maybe you can not only use use these kinds of emails to make sales, but charge for them as well, by combining them with the idea above.

Whatever the case may be, if you’d like to find out more about Simple Money Emails:

https://bejakovic.com/sme/

How to fix bad habits

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Yesterday, I was ellipting on the elliptical and to make the process less maddening, I listened to a podcast, which turned out to be surprisingly valuable.

It was a health podcast. The guest was a psychotherapist, a certain Dr. Glenn Livingston, PhD.

That name was familiar to me.

Turns out it was the same Dr. Glenn Livingston, PhD, who was also a successful direct marketer a while back.

​​I checked for his name in my inbox just now. He has at different times partnered with or been named-dropped by direct marketing rhinos and mammoths like Terry Dean, Ryan Levesque, Ken McCarthy, and Perry Marshall.

But back to the podcast. Like I said, it was a health podcast, about how to quit overeating.

Turns out Dr. Glenn is an expert on the matter.

Not only has he battled overeating his whole life, but he has written a bunch of books on the topic. The best selling one, Never Binge Again, has 19,224 reviews on Amazon.

Perhaps you’re wondering whether this email will ever get to a point. The point is this:

For years, Dr. Glenn used his psychotherapeutic training to try to quit overeating.

Never worked.

After years of therapy, introspection, and digging into his family history, Dr. Glenn finally unearthed the surprising root cause of why he was overeating his whole life (mommy issues).

And it still didn’t fix a damn thing. If anything, it made his overeating worse, because he now had a legit excuse, where he didn’t have one before.

And yet, Dr. Glenn did manage to get his eating under control.

​​I’ll tell you how:

He isolated, named, and in fact shamed the part of his mind that was craving and reaching for chocolate, for chocolate was his weakness.

Dr. Glenn told himself, “That is my Inner Pig talking. The Inner Pig wants its slop. But I am not one to be ruled by farm animals.”

The effect wasn’t immediate — few things outside direct marketing promises are. But the effect was there, and after a bit of time, this inner-piggization cured Dr. Glenn Livingston, PhD, of his overeating habit, making him a healthier, happier, better person.

The bigger point, as Dr. Glenn says on the podcast, is that identity is stronger than will power.

You can use this truth if you’re trying to influence and persuade others.

Or you can use it to fix your own bad habits.

I’ve just told you the main highlight of this surprisingly valuable podcast with Dr. Glenn Livingston. But there are more good things inside that podcast. And there’s more development of that core idea, that identity is stronger than will power, in a way that might help it actually sink into your head.

If you want to influence and persuade others better… or if you want to improve your own life and control your mind better, this podcast is worth a listen. Here’s the link:

https://bejakovic.com/bad-habits

One word, out of 495, that drew a bunch of replies

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Last week I sent out an email, “Write 10 books instead of 1,” that got a good number of replies. The curious thing was the replies split neatly into two camps.

One camp was people who liked the core message in the email and felt inspired to start or finish their own book or books.

But the other camp, in fact the majority of people who replied to that email, had nothing to say about the core message.

Instead, this second group replied because of a single word of that email. A single word that was hidden, between two commas, in position 408 in an email of 495 words.

Would you like to know what that word was?

​​Good, then I’ll tell ya.

That word was inshallah.

Inshallah, as you might know, is a saying used in Muslim societies. It means “God willing.” It expresses both hope for a future event and resignation that the future is not in our control.

But why??? Why would I use this word in the tail end of my email?

Is it because I myself am Muslim?

Is it some kind of incredibly clever personalization based on the reader’s IP address?

Was it a joke or irony?

Readers wanted to know. And from my religious profiling based on these readers’ names, almost all the people who wrote me to ask about inshallah were either Muslim or came from Muslim societies.

I’ll leave the mystery of why I used inshallah hanging in the air. Instead, let me tell you a story that this reminded me of, from legendary marketer Dan Kennedy.

Dan used to travel the country on the Peter Lowe Success Tour, a modern-day speaking circus that featured former U.S. presidents and Superbowl quarterbacks as speakers.

Dan would go up on stage at the end of the night and deliver a rapid-fire comedy routine/sales pitch to sell his Magnetic Marketing program.

I highly recommend tracking down Dan Kennedy’s Magnetic Marketing speech and listening to it. ​​I’ve listened to it multiple times myself.

But one thing I never noticed, in spite of the multiple times listening, is that Dan somewhere mentions that he used to stutter as a kid.

Again, this speech is rapid-fire. It lasts maybe 50 minutes. It contains thousands of words. And among those words, there are a few — maybe a dozen, maybe a half dozen — that refer to the fact that Dan Kennedy stuttered as a kid.

It’s very easy to miss. Like I said, I’ve listened to this speech multiple times and I’ve never caught it.

But there’s a group of people who don’t miss it.

And that’s people who themselves stutter or who have kids who stutter.

Dan said somewhere, in one of his seminars, how he’d regularly finish his speech and try to get out of the room, only to be faced with an audience member, holding a brand new $197 copy of Magnetic Marketing in their hands, and ready to talk about stuttering and how Dan overcame his stutter and how he now performs on stages in front of tens of thousands of people.

That’s something to keep in mind, if you’re missing a word to put into the 408th position in your sales message… or if, like me, you suffered from epileptic seizures as a kid.

All right, moving on.

I got nothing to sell you today. But I do have something to recommend.

Well, I recommended something already, and that’s Dan Kennedy’s Magnetic Marketing speech. Dan has said that this speech is the best sales letter he’s ever written.

It’s worth listening to if you want to learn how to write an interesting, indirect, and yet effective sales message.

On the other hand, if you want to learn how to do marketing that gets you really rich — who to target, how to reach them, what offers to create — then I can recommend a book I’m reading right now. It’s also by Dan Kennedy. It’s more relevant now than ever before. You can find it here:

https://bejakovic.com/reallyrich

I thought “fake news” was stupid but this is not

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A few weeks ago, I was reading an article about Ozempic, the diabetes drug that celebs are using to lose weight quick and easy. The article appeared in the New Yorker, which is not ashamed of its left-leaning proclivities.

One of the points in the article is that the main harm from obesity is negative perception both by doctors and obese people. In other words, it’s not the fat that’s the real problem.

​​To make its point, the article used the following statistics sleight-of-hand, which put a smile on my face:

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A recent study examined subjects’ B.M.I.s in relation to their blood pressure, cholesterol levels, and insulin resistance. Nearly a third of people with a “normal” B.M.I. had unhealthy metabolic metrics, and nearly half of those who were technically overweight were metabolically healthy. About a quarter of those who were classified as obese were healthy, too.

===

A few years ago, there was a lot of fuss over fake news. I always thought that fuss was stupid. Predictably, it has passed now.

I’m not advising anyone to write fake news or to make up stuff.

But you can and in fact you must spin. You must twist facts and figures, cherry pick quotes and stories, and direct and misdirect your readers’ attention at every step.

Not only to make your point, like in that “metabolically unhealthy” quote above.

But also to give people what they want. I mean, I read the New Yorker because I find the articles interesting and horizon-expanding. But I also read it because I enjoy agreeing with the writers’ points of view, and I enjoy even more disagreeing with their point of view.

I hope I’ve managed to get you to disagree with at least some of the points I’ve made in this email.

But if I’ve just managed to make you agree, I’ll have to settle for that today. Tomorrow, I’ll work to do better.

That’s the beauty of writing a daily email. You have a chance to constantly get better at influencing your audience, and to make your case anew, and to get people to agree or disagree with you. If you want to keep agreeing or disagreeing with me, starting tomorrow, you can sign up to my daily email newsletter here.

I bet you already knew what I’ll write about in this email

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Last night I went to see Air, the new Ben Affleck movie about how Nike signed Michael Jordan.

Air is a typical rousing Hollywood stuff — a scrappy underdog does what it takes to win. It was fun to watch, but as the movie neared its emotional climax, I started to feel a kind of gnawing in my stomach.

I kept thinking, “This is it? This is what life is all about?”

A bunch of overworked, overweight, aging people in an office, hollering and high-fiving each other and gazing knowingly into each others’ eyes after their one triumph — getting a 21-year-old basketball player to agree to wear one kind of shoe instead of another kind of shoe?

But the movie is set in the 1980s. Maybe it reflects the corporate ideals of that era.

Anyways, let’s get back on track:

At the start of the movie, a convenience store clerk chats with the main character, played by Matt Damon. The clerk obviously knows a lot about basketball, and is sure Jordan won’t turn into anything big. The Matt Damon character is the only one who believes.

By the end of the movie, thanks to Matt Damon’s dogged believing, Nike signs Jordan in spite of impossible odds. Jordan immediately becomes a huge star. Nike goes on to sell a hundred million pairs of Air Jordans in the first year alone.

Matt Damon goes back to the convenience store and chats up the clerk again. The clerk nods his head. “I always knew Jordan would be a big thing,” he says.

“We all knew,” the Matt Damon character chuckles as he walks out the store.

As I’m sure you already knew, human memory is fallible. We forget, misremember, and flat-out make up stuff if it suits us and matches our sense of self.

You might think this only happens over the span of months or years, like it did with that convenience store clerk in Air.

But maybe you saw — and failed to remember — a new scientific study that went viral earlier this month. Scientists managed to show that people misremember stuff that happened as recently as half a second ago. And if the scientists stretched it out just a bit longer before asking — two seconds, three seconds — people’s memory became still worse and more inaccurate.

So my point for you, specifically for how you deal with yourself, is to write stuff down. Because you sure as hell won’t remember it.

And my point for you, specifically for how you deal with your prospects, is to keep reminding them, nudging them, and telling them the same thing you told them a million times before.

You rarely have people’s full attention. And even when you do have their full attention, they forget. Even if you just told them a second ago.

The only way your prospects are sure not to forget, and to maybe do what you want, is if you remind them today, tomorrow, the day after, and so on, hundreds of millions of Air Jordans into the future.

Which brings me to the group coaching I am planning. I first wrote about it yesterday. Now that I mention it, I’m sure you remember.

This planned group coaching is about email copywriting for daily emails — so you can remind your prospects of your offer over and over, in a way that they actually enjoy.

If you’re interested in this coaching, the first step is to get onto my email list. Click here to do that.

My diagnosis is that you’re trying to normalize rather than pathologize

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I first wrote about Pauline Clance and Suzanne Imes in this newsletter in August 2021. Clance and Imes are the two psychologists who, back in 1978, wrote a paper in which they defined something called imposter phenomenon.

The interesting thing is they called it imposter phenomenon, not imposter syndrome. From a recent article in The New Yorker:

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Every time Imes hears the phrase “impostor syndrome,” she told me, it lodges in her gut. It’s technically incorrect, and conceptually misleading. As Clance explained, the phenomenon is “an experience rather than a pathology,” and their aim was always to normalize this experience rather than to pathologize it.

===

It might seem like a trivial difference, phenomenon rather than syndrome. It’s not trivial. Like Clance says in that quote, their goal was just to point out, normalize, say, “it’s okay that you feel like a faker, because others do too.”

But that’s not what the public wanted.

The public wanted a concrete disease, a disorder, or at least a syndrome — something unique and special they can point to and explain why they feel uncertain or uncomfortable or why their life is not how they imagine it. The pathological imposter syndrome does that, the wishy-washy, normal, everyday imposter phenomenon does not.

So the public took Clance and Imes’s idea, and they made it their own. Imposter syndrome.

But my real point for you is not the word choice of phenomenon vs syndrome. Sure, it is important, but it’s also the only part that Clance and Imes didn’t get right in their original paper, at least from a persuasion perspective.

My point for you is that difference between concrete vs. wishy washy, unique vs. everyday, pathological vs. normal, all of which Clance and Imes, whether they wanted to or not, definitely did get right in their paper.

People are looking for answers. They want to know to why their life is the way it is, and now the way they want it to be.

If, like Clance and Imes, you give people a satisfying answer to that eternal question, it can literally make you a star in your field, and can have your ideas spread on their own, like fire among dry brush that hasn’t seen water for years.

Maybe this entire email speaks little or not at all to you.

In that case, my diagnosis is that you’re being too nice, and you’re trying to normalize your prospects’ experiences, to give them small incremental improvements and understandings, rather than a total change in perspective in how they view their world.

My prognosis in that case is that you will struggle to be heard, and struggle to make sales. It could even be fatal to your business.

If you want a fix for that unfortunate and dangerous condition, then there’s a pill you can take. I even named it for you above.

But enough of playing doctor.

Back in my own house, the fact remains that I’m still in the process of spring cleaning. I’m throwing out old furniture and old courses, dusting off wardrobes and sales letters, and planning out how to redecorate my living room and my newsletter.

While that’s going on, I will just point you to my only book that’s currently available for sale, and also the only offer I have that doesn’t cost $100 or more. If you’re curious:

https://bejakovic.com/10commandments

Some facts for you to judge me by

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Here are a few facts about me that might seem entirely irrelevant to a newsletter about marketing and copywriting:

I am unmarried, I have no children, I am straight. My religious orientation can only be described as puzzled.

My nationality is dual — Croatia and US. ​​I grew up in the US, but I was born in what was then Yugoslavia but then became Croatia, in a mixed Croatian/Serbian family. As a result, my entire life I’ve been hostile to feelings of nationalism and even patriotism, because I experienced first-hand how much of a fictional construct my homeland was — both my old one, and my newer one, and my still newer one.

Here are a few more facts, maybe slightly more relevant to this newsletter:

Try as I might, I don’t care about money beyond the Micawber rule: “Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness.” I also don’t enjoy working for work’s sake, and I am by nature lazy, in fact very lazy.

And yet, for years now, I have been working, and quite a lot, and I have been making money, and more than I spend.

​​The reason is that, while I don’t care about money and I’m lazy to work, I do enjoy the feeling of being disciplined and achieving goals, particularly if I was resistant to getting started towards them. And if that means doing work every day and if money falls out as an end result, then so be it.

And now a few final facts, which are relevant to this newsletter:

I’ve been working as a professional copywriter since 2015. I’ve have had 100+ clients over that time, but the bulk of the money I’ve made came from maybe 5 of those clients, and the bulk of that bulk, the money that’s sitting in my bank account now and that’s allowed me to live life how I choose over the past few years, came from one client only.

I will tell you more about that client in a second. But first, let me tell you the reason for all the facts, relevant and irrelevant, I’ve just given you. The reason is the following passage from a book called Revolt of the Masses, by a writer named José Ortega y Gasset:

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I may be mistaken, but the present day writer, when he takes his pen in hand to treat a subject which he has studied deeply, has to bear in mind that the average reader, who has never concerned himself with this subject, if he reads, does so with the view, not of learning something from the writer, but rather, of pronouncing judgment on him when he is not in agreement with the commonplaces that the said reader carries in his head.

===

Ortega was a snob and his entire book was written in a condescending and bossy tone. But the above point is spot on — people more often read to judge you than to learn from you. And what basis do they use to judge you? What they already know and believe.

So you got two options:

Option one is to start with your own beliefs and experiences, and to be transparent about those, even if they are irrelevant to the topic at hand.

Many people will judge you negatively as a result, and will consciously or unconsciously dismiss you from then on.

On the other hand, a few people will align with your own choices and beliefs, and they will judge you favorably, including on the actual on-topic content you might be sharing.

Option two is to start with your reader. To find out what your reader believes, what experiences he or she has, and then to signal that you share those — even if you have to stretch the truth or cover up stuff.

You might think I am passing judgment and saying to do the first but not to do the second. Not at all. I’ve done both myself. The first in this newsletter, the second in my work as copywriter working for clients.

Which brings me back to that client who was responsible for the bulk of the money I’ve made as a copywriter.

Today is the last day I am selling a swipe file of 25 “horror advertorials” I wrote for that client between 2019 and 2021. And if you check each of the advertorials in that swipe file, you will find that in the very first sentence or two of each advertorial, and many times after that, I signal in conscious but subtle ways that I am like the person who is reading, that I share his or her experiences, that I have similar beliefs.

It’s dirty work, but there is satisfaction in accomplishing it. And it does pay well.

Anyways, if you want to get my Horror Advertorial Swipe File, you have to be on my email list. The clock is ticking, and there aren’t many more hours before the deadline. If you like, click here to sign up.