Copywriting

Marketers are from Mars, prospects are from—?

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John Gray catches a lot of flak for his 1992 best-seller, Men are from Mars, Women are from Wenus.

But I’ve personally gotten a lot of use out of this short idea from Gray’s book:

“The most frequently expressed complaint women have about men is that men don’t listen. Either a man completely ignores her when she speaks to him, or he listens for a few beats, assesses what is bothering her, and then proudly puts on his Mr. Fix-It cap and offers her a solution to make her feel better. He is confused when she doesn’t appreciate this gesture of love. No matter how many times she tells him that he’s not listening, he doesn’t get it and keeps doing the same thing. She wants empathy, but he thinks she wants solutions.”

The thing is, it’s not just men who prematurely jump to solutions. And it’s not just women who will ignore offered solutions, even when they are perfectly good.

We are all like this, much of the time.

When we are frustrated, most of us hate having suggestions tossed at us. “Don’t you think I’ve thought of that? It would never work in my case! Why don’t you just listen for a second?”

I know I’ve reacted like this, at least internally, while keeping up a stoic front. And I’ve seen plenty of other guys — some of them manly, practical-minded men – nervously shrugging off good solutions to their ongoing problems.

The question to me is why? Why do women and men both choose not solve problems for which there are good solutions?

I’ve spent a bit of time thinking about this.

My conclusion is this isn’t a trivial human quirk, or like Gray says, just a hysterical cry for a bit of empathy.

Instead, my feeling is it goes back to fundamental human needs, like those I talked about yesterday.

Specifically, the need for uniqueness… and the need for meaning.

​​It might not seem very rational from the outside, but it makes perfect sense from the inside:

People will hold on to their problems just so they can keep feeling unique. “I might not have much… but I’ve got trouble like nobody’s ever seen.”

Or they will cling to pain and failure, even when there’s an easy way out. Because if there really is an easy way out, then what was the purpose of all that suffering they’ve experienced in the past?

In other words:

You might be selling your prospect a shiny new chrome pipe. And your prospect might desperately need it — the old pipe is rusted out and the basement is filling up with water. But what you don’t realize is that installing that new pipe might undermine the very foundations of your prospect’s house.

So that’s the problem that you face.

It’s tricky.

And it’s definitely unique.

But don’t worry. I won’t irritate you with any pigheaded suggestions for how you can solve this problem. At least I won’t do it here.

I’ll save that for an upcoming paid product. Maybe I will call it Marketers Are From Mars, Prospects Are From— but where exactly? I still have to work that part out. In case you want to get notified when this mansplaining guide comes out, sign up for my email newsletter.

I’m sorry Ms. Jackson

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This one right here goes out to all the email copywriters… the business owners who write their own emails… maybe even those with a YouTube channel.

Here’s the story:​​

A few weeks ago, a music industry insider named Ted Gioia made a big splash by writing an article with the title:

“Is Old Music Killing New Music?”

Gioia had a bunch of stats and anecdotes to prove that old music — stuff that came out 20, 30, 40, 50, 60 years ago — is crowding out the new music being produced today.

Gioia has his theory for why this is.

Basically, he says, record company execs just wants to get a piece of the American pie to take their bite out. So they keep giving people tried-and-true stuff. They’re not willing to take risks.

It’s short-term thinking, Gioia says. Because ironically, the execs are making themselves irrelevant in the process. But one way or another, the fact remains, in Gioia’s words:

“Never before in history have new tracks attained hit status while generating so little cultural impact.”

In my own uninformed yet subjective opinion, this is part of a bigger trend.

It’s not only music that’s getting old. I think it’s movies also, and perhaps other pop culture too.

This matters for marketers.

Because from what I’ve seen writing approximately a billion sales emails… pop culture always gets a great response.

Pop culture references turns you into a magician who can abracadabra a sales point… get people to enjoy it… and maybe even get them to buy.

So what exactly am I telling you?

Well, it’s the same thing that some 40 years ago, A-list copywriter Gene Schwartz said:

“If a movie does a hundred million dollars or more, especially a movie that does two hundred or three hundred million dollars or more, I would go to it two or three times.”

This is a good idea today just as it was in Gene’s time.

Go see blockbusters. But make sure you see the same ones that Gene was talking about, like Lethal Weapon and Home Alone and Pulp Fiction.

In other words, don’t take risks with any of this new stuff. Give people the tried-and-true. And keep doing it. Forever. Forever-ever. For-EVER-ever.

“Whoa there Bejako,” you say. ​”You’ve been handing out a lot of careless and maybe even harmful advice lately.”

Oh yeah, like what?​

“Well, like ​first you said to bet on the Bengals for the Super Bowl. We know how that turned out. Then a couple days ago you almost got me sucked into QAnon.”

That was an honest mistake.
​
“Whatever. The point is, now you’re telling me to pander to my audience with references to Fleetwood Mac and Kill Bill. But isn’t this the same short-term thinking as those record company execs? Won’t I be making myself irrelevant in the process?”

I don’t know. You might be right. I might be wrong. So all I can say is:

I’m sorry dear reader. I am for real. Never meant to send you bad advice. I apologize a trillion times.

But I’ll do more than apologize.

I’ll tell you how to avoid pandering and talk about pop culture your audience isn’t familiar with, without taking much of a risk. That’s in my email tomorrow. I hope you’ll read it. You and your mama.

How to de-cult your mom (or any other QAnonized family member)

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How careless and maybe even harmful was my email yesterday. I just didn’t realize what I was getting you into.

I’ll explain everything.

But first, let me tell you about a 72-year-old Florida woman I’ll call Susan.

Starting in 2019, Susan fell deeper and deeper down the rabbit hole that is QAnon.

Each day, she spent many hours binging on conspiracy videos and scrolling through that freedom-figthing app, Telegram.

Susan’s daughter, Karen, watched all this in horror.

Now, I’m personally not sure what the harm is in a retired, 72-year-old lady thinking that Hilary Clinton is harvesting adrenochrome from the living bodies of young children.

But Karen and Susan live together. And I guess it can get exhausting if all your mom ever wants to talk about is Satanic pedophiles.

So Karen tried everything to get her mom to snap out of her QAnon haze.

Karen tried listening patiently. She got angry. She threw facts and reason in her mom’s face.

Nothing worked.

But then Karen got lucky.

She found something that’s completely snapped her mom out of her QAanon habits…

… a safe, positive, apolitical alternative:

Wordle.

I talked about Wordle yesterday. It’s a little word game that’s been going viral over the past few months.

I even casually recommended you check it out.

I should have been more careful.

Because as the story of Susan above shows, Wordle and QAnon have lots in common. I’m not kidding.

Both QAnon and Wordle are fundamentally puzzles.

They feature clues, and with work, reveal more clues.

Both create an atmosphere of tension, of uncertainty, of consequence.

Both allow you to feel progress as you work to resolve that tension.

And finally, both offer a simple, clear solution… one that takes all the clues and snaps them together in a perfect fit.

The result at the end is an addicting emotional payoff. And the urgent desire to go for another spin.

Like Susan above:

​​”Now she spends as much as 2 to 3 hours per day,” her daughter Karen said, “playing bootleg Wordle on another site that lets you play as much as you like. I’m not even joking.”

So my point is, be careful when you play Wordle. If the New York Times ever decides to shut it down or put it behind a paywall, you might find yourself craving a fix and getting sucked into QAnon…

… or maybe even something worse.

Like getting obsessed with my Gospel of Insight Marketing book.

Because you can create the same feeling that Wordle and QAnon create with your own writing.

You can flood people with satisfaction… give them the feeling it all makes sense… and create a need for more of the same.

That’s what that my Insight book is about, or at least that’s the promise of it. And as usual, I’ll use the ideas I’m writing about to write the actual book itself.

That’s all in the future though. But if you’re into this puzzle stuff, then keep your antenna up. I’ll drop more clues in the coming days and weeks. Sign up here if you want to be in on the comms.

How to create belief with the flimsiest proof

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Right now, in Beijing, there is a pudgy guy named Xu Xiaodong who trains mixed martial arts.

Around 2017, Xu started talking shit about kung fu. Not smart. There was immediate blowback. Kung fu masters from all around China threatened to knock him out and break his arms.

But Xu accepted their challenge. He started fighting these masters on the regular. He won each match easily. 17 of them in a row.

It all came to a head in 2018 when Xu faced wing chun master Ding Hao. The fight was broadcast live to millions.

In the first round, Xu knocked the wing chun master down six times. The fight was stopped and declared a draw. The wing chun master complained later that the studio didn’t give him enough rice to eat, and said that Xu was lucky to get away without getting knocked out.

But I’m not here to rag on kung fu. I just wanna point out a fundamental human truth:

Proof and desire are mutually reinforcing.

All around the world — and in China in particular — there are crazy levels of belief in the mystical powers of kung fu and its variants.

It’s not just what people see in movies and on TV. Real life practitioners of kung fu experience it first hand when they train with a true kung fu master. It’s only when the master has to fight an outsider, who is not invested in the kung fu belief structure, that the weaknesses of kung fu become apparent.

My point being:
​​
If you have enough desire, even the flimsiest proof will work. That’s true of people practicing kung fu… and it’s true of people reading your copy. To make a carrot look like a hot dog, simply amp up somebody’s hunger.

By the way, I discovered the crazy story of Xu Xiaodong in a fascinating video titled The Bizarre World of Fake Martial Arts.

The video shows Xu’s pummeling of the wing chun master. But it’s worth watching from beginning to end — both because it’s entertaining, and because it offers some direct illustrations of powerful persuasion techniques. If you wanna take a look, here’s the link:

https://www.youtube.com/watch?v=gjbSCEhmjJA

Let’s see if I can make you watch the SuperBowl

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A few days ago, I was listening to an old episode of the James Altucher podcast, and I learned this curious fact:

A person who bets any amount of money on a game is 11x more likely to watch the game.

I’m not sure if this means that you can get people to watch a game, just by getting them to bet. But I’m willing to find out.

Because there’s an old marketing idea that I’ve long thought is super clever.

As far as I know, nobody today in the DM world is using it, at least not online. Maybe I’m wrong. Maybe you can correct me.

Here’s the idea. It comes from direct marketing legend Joe Sugarman, the guy who made BluBlocker sunglasses into a $300M brand.

Joe once wrote an ad promoting a computer. He ran it around the time of the SuperBowl.

The ad basically said, if the Bears win the SuperBowl, you get this computer at 50% off. If they lose, the price stays as it is. And here’s the outcome, in Joe’s own words:

“There was a lineup of people — we had a retail store — there was a literally a lineup of people all the way around the block waiting to pick up their computer that they were getting for 50% off. The funny part about it was that we were making a nice profit on that as well.”

Like I said, I’m willing to test this idea out.

So I just checked. The Superbowl is in 8 days.

And I happen to be working on a new offer. It’s called Copy Zone. It’s about succeeding in the business part of copywriting — getting started, finding clients, managing clients, performance deals, upleveling.

I am planning to get Copy Zone out by the end of this month. And I’m planning to sell it for $150 to start. But I’ll make you a wager:

If you pick the winner of this Superbowl right — Bengals or Rams — you get my Copy Zone offer for 50% off, or for $75, during the launch window.

Of course, you gotta buy a ticket if you want a piece of this action.

Fortunately, the ticket to play this game is free. But it is time-limited.

So if you want to play this game of chance, you’ll need to get on my email list first. Then just hit reply to my welcome email and pick this year’s SuperBowl Winner.

Bengals. Or Rams.

You have time to enter until I send out my email tomorrow, Monday, Feb 7 2022, at 8:24 CET.

​​Call — or rather, email — now. Our bookies are standing by.

Flat-Earther accidentally proves deep truth about Reddit users

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Over the past 24 hours, one of the top five post on Reddit has been:

“Flat-Earther accidentally proves the earth is round in his own experiment”

It’s a video of a guy, doing an experiment in his back yard, at night, with a lamp and a couple of styrofoam boards.

You don’t need to follow the precise thinking of this modern Galileo. The gist is this:

If the earth is flat, as the guy believes, then the lamp will be visible in one setup with the styrofoam boards.

But if the earth is curved, as the Illuminati want you to believe, then the lamp will be visible in a second, different setup.

Result:

The guy does the experiment with the desired, flat-Earth setup.

Nothing. The lamp is invisible.

The guy moves the lamp, to the control, Illuminati setup.

Suddenly, the bitch lamp becomes visible.

“Interesting,” the flat-earther says. “… interesting…”

Over the past four days, I’ve been talking about denial, and the ways we all do it all the time.

Today I got one more denial strategy for you. It’s the most useful one for marketers. It’s called rationalization.

That’s when we are faced with a fact we cannot or will not stomach, and so we explain it away.

Apparently, the flat earther in the Reddit video explained away his experiment results. Uneven terrain… twigs… branches… possibly a tear in the fabric of time and space.

Rationalizations like this are not particularly interesting. But like I said, they are most useful for marketing.

In fact, there’s a whole powerful school of marketing called reason why. It’s all about rationalization.

But this email is not about reason why marketing or making people believe what they already “know.”

Instead, I just want to point out that, when people fervently explain something away… they are probably denying a deep, uncomfortable truth.

Such as the millions of people on Reddit, upvoting that flat-earther post.

Some of those Reddit users are cackling (see my email yesterday about humor as a denial tactic).

​​But many are rationalizing. Like Reddit user ringhillsta, who wrote:

“The fact that there are people out there who actually still belives that the Earth is flat is scary and funny at the same time and i feel a bit sorry for them. Must be hard being that dumb lol.”

So what could be the deep and uncomfortable truth that ringhillsta is trying to deny?

Who knows.

Perhaps it’s that we’ve moved into an era where we have almost no direct experience with the “truths” in our lives.

Instead, we get them all second- and third-hand, through college textbooks… Neil deGrasse Tyson… and various mainstream subreddits.

And if anybody ever stands up to question that, there’s a ready-made rationalization to sweep away that person. “Dude what are you some flat earther? I feel sorry for you. Must be hard being that dumb lol.”

Anyways, this denial mini-series has been going on for borderline too long.

So I promise to wrap it up tomorrow, and bring it full circle to where we started from.

​​Or is that impossible? Maybe it’s all just a straight line… and we will fall off at the end.

Only one way to find out — read my email tomorrow. You can sign up here to get it.

The secret to writing subject lines with the word “secret” in them

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I’ll tell you about the subject line secret in just a second. But first, here are a few funny-if-fake headlines, supposedly written by legendary marketer Dan Kennedy:

Who Else Wants To Discover The Secret
To Writing Headlines
That Begin With The Words ‘Who Else’?

——

“Do You Have What It Takes
To Write Powerful Headlines
Which Have Quotation Marks
And Are In The Form Of A Question?”

——

Everybody Laughed When I Used
​An Old Headline Template To Create My Headline,
But When I Put It At The Top Of My Sales Letter…

In case it’s not clear, that last one is a play on John Caples’s famous ad, “They Laughed When I Bent Down To Pet The Cat… But When She Started To Hiss!”

Dan’s point was that there’s a lot more to copywriting than templates and formulas.

If it weren’t so, then businesses wouldn’t be willing to write obscene paychecks to A-list copywriters like Dan himself.

Why would they?

If templates and formulas were where it’s at… then businesses could just get any monkey with small, nimble fingers to stick “Who else wants” at the start of an uninspired or unbelievable promise… and they would still make all the sales they want.

This can either be good news or bad news, depending on your perspective.

It’s bad news because it means making money with sales copy is more involved than you might have been told at first.

It’s good news because it means there’s a natural moat around the high castle of good copywriters. And maybe more importantly…

It means copywriting can become a pursuit you can explore for a long time, and still find new and deep insights. At least that’s how it’s been for me.

But back to that secret I mentioned in the subject line.

If you want to learn how to write fascinating subject lines, rather than relying on the crutch of calling every can of tuna a “secret,” then you can learn that inside my Copy Riddles program.

Copy Riddles is built around the practice of writing sales bullets. And bullets just happen to double as great subject lines.

Also, you might like to know:

Copy Riddles is not in any way focused on bullet formulas and templates. In case you don’t believe me, here are a few relevant words from marketing consultant Khaled Maziad, who went through Copy Riddles last year:

Man, this is the best course on bullets I have ever seen. And believe me, I have seen a lot.

I loved that you didn’t include bullet templates but went deep into the psychology behind each bullet.

This course is not just about the “how-to” of writing bullets but understanding the artistry and the deep psychology behind them… Plus, when and where to use them.

It’s like going behind the scenes and watching David Copperfield reveals every single magic trick in the book… without losing interest.

So if you want to find out some magic tricks that make real money appear:

https://copyriddles.com

How to get Joe Biden to send you (or your grandma) a birthday card

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Did you know that:

White House greetings for anniversaries of couples married at least 50 years or for birthdays of people at least 80 years old can be arranged. Send name, address and date of event six weeks in advance to: The White House, Attn: Greetings Office, Washington, DC 20502-0039. Free. www.whitehouse.gov/presidential-greeting

This new little fact lit up my brain when I first read. “I’ll be damned! Who knew?”

“Thanks for the tip,” you might say, “but so what?”

Well, so I can tell you the following personal fact, which might be relevant to you:

I first got interested in copywriting because of the promise of freedom and money.

But I managed to stick with copywriting for all these years — when I didn’t manage to stick with most other things for even a few weeks — because the actual work of copywriting caters to my nature.

The fact is, I am like a little ferret.

I’m a curious animal… I love to stick my nose into different things… and I get excited to find out I may in a few short decades be eligible to get a birthday card from the President.

And my point is:

There are many areas of life where none of this is any kind of asset. I mean, you don’t want your doctor, your financial advisor, or even your hair dresser to be easily distracted or addicted to novelty and surprise.

And yet, these things are definite assets if you are a copywriter.

So if you’re not a particularly curious person, then copywriting might prove to be a challenge and a slog, in spite of the other benefits.

On the other hand, if you are curious and a little ferret-like by nature, it can be a definite advantage in this business. It can lead you to success even if, like me, you’re not suited to much else.

But let’s get to business:

The White House factoid above is a sample of a source text at the heart of my Copy Riddles program.

Not all the source texts inside Copy Riddles are as novel or surprising as this one.

But still, many people who’ve gone through Copy Riddles have told me they enjoyed the source texts. Others said that besides getting copywriting skills into their heads, the Copy Riddles process was actually informative and fun.

​​Like copywriter Sonam Zahrt-Tenzin, who wrote:

CopyRiddles has absolutely lived up to my standards and far beyond.

It is helping me grow and understand the persuasive elements of copy on a level I didn’t anticipate being possible so soon. I would go as far as to say that I think most people should start learning about copywriting this way. I love how much thought you have put into your analyses and the solid examples that you tie theory back into.

(Also, the source texts are either informationally valuable by themselves or entertaining/amusing– so thank you for your good taste.)

It’s very kind of Sonam to say that, and it’s more boasting than I would usually do myself. So for the sake of good taste, let me wrap it up.

Copy Riddles is open for enrollment until this Sunday.

If you’re the curious type, and you’re curious for more info on Copy Riddles, then peek your little nose into the page below while there’s still time:

https://bejakovic.com/cr

The power of sitting and not taking action

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Yesterday, I found myself reading a promising article titled:

“Buy Things, Not Experiences”

“Wow!” I said, as a gust of wind shook my window. “That’s the opposite of that tired phrase everybody’s always preaching, ‘Buy experiences, not things.'”

A little smile spread across my face. I couldn’t wait to see how the writer would pay off this shocking, denialist headline.

But woof, what a disappointment.

The article sounded like a speech prepared in 15 minutes by a high school debater. Three unrelated, undeveloped, unconvincing arguments. I won’t retell them here, but I’ll tell you the upshot:

The controversial headline got my attention. But the actual content didn’t make me want to read more by the same writer.

In fact, it put me on guard. In case I ever see another link to this guy’s content, I will think twice — Oh, that’s the high school debater, it’s probably not worth wasting my time.

That’s a fate I would like to avoid for the things that I write. Perhaps you want the same for yourself, too.

In that case, I can tell you a little secret which goes against much conventional wisdom in the marketing space:

There’s a lot of value in just sitting on things. Well, at least that’s what I’ve personally found.

For example, this newsletter. I don’t “execute” these emails fast. I don’t write at breakneck speed or jump on good ideas as they come to me.

Instead, I often get an idea for a subject line, topic, angle… and then it sits there, for days, weeks, sometimes months. I have things I wrote down two years ago which have still not matured.

But on occasion, something will click. A second good idea, or illustration, or whatever, will come my way. And I’ll remember — boy, this would go great with that other thing I thought of months ago.

Of course, it doesn’t always click. But in general, by sitting on ideas, like a mother goose on her eggs, I’ve written some of my most effective, interesting, and influential emails.

And maybe, you will find the same with your own writing. By sitting, and not taking action fast. In spite of that tired phrase everybody’s always preaching, “Money loves speed!”

But really, all this has just been a buildup to the thing I really wanted to show you.

Because a few weeks ago, I found a funny clip on YouTube. ​​It was part of a sketch show that ran on the BBC between 2006 and 2010.

​​All the clips I found from this show were clever and well-written, and they often had direct application to persuasion and influence.

Such as the clip I’m about to share with you.

It’s a satire of Richard Dawkins, looking for a new topic after his blockbuster book, The God Delusion.

Maybe you will enjoy the sketch. And maybe, it will give you some good ideas for controversial content that delivers… rather than disappoints. You can find it below.

But before you click to watch it, sign up for my email newsletter. Or don’t, and sit on it for a while. Here’s the video:

Knock twice before you open this email

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Welcome. First, let me share the traditional greeting:

“Email is great! Yes it is.”

And now, you and I can get started with today’s content:

A few weeks ago, I was rea​ding a New Yorker article. In that article, I came across an interesting idea that’s stuck with me since. ​​I’ll share it with you in today’s email and then we can wrap up this part of our lives and move on to other things.

The article I read was about how good technology is getting at reading our minds, in a very literal sense.

You can now scan people’s brains and have a good idea of how their brains are lighting up in real time.

Combine this with a lot of data of other people’s brains and a lot of fancy software… and we are nearly at a point where somebody can know exactly what you’re thinking… even if you’re just sitting there, eyes closed, doing nothing but smirking.

Anyways, the idea that stuck with me had to do with “event boundaries.” From the article:

He had the class watch a clip from “Seinfeld” in which George, Susan (an N.B.C. executive he is courting), and Kramer are hanging out with Jerry in his apartment. The phone rings, and Jerry answers: it’s a telemarketer. Jerry hangs up, to cheers from the studio audience.

“Where was the event boundary in the clip?” Norman asked. The students yelled out in chorus, “When the phone rang!” Psychologists have long known that our minds divide experiences into segments; in this case, it was the phone call that caused the division.

In other words, neuroscientists now know something that writers have known for millennia:

Our brain loves to create scenes, snapshots, and scripts as a way of making sense of the immense complexity of the world.

This is so obvious that it might not sound like much of a breakthrough. But it has some interesting consequences. Again from the article:

Walking into a room, you might forget why you came in; this happens, researchers say, because passing through the doorway brings one mental scene to a close and opens another.

But perhaps more interesting is the basic influence idea of exaggerating what people already want and respond to.

​​For example, is it any wonder so many religions have strict rules for entering and leaving a place of worship?

When entering the church, dip your fingers in holy water and make the sign of the cross… do not enter or leave the sanctuary while the ark is open… leave the mosque using your left foot while reciting the dua.

And the point of this sermon is:

People want scenes… clearly marked beginnings and endings… so give it to em. Create doors, entrance rituals, dramatic event boundaries.

You will be helping your audience make sense of both you and of their world. They will thank you for it, with their attention, trust, and perhaps even money.

And that all I wanted to say. Except of course the traditional farewell:

“This email is finished! You can sign up here to get more. Yes you can.”